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1. Check List BEFORE powering on the system please check the following QO CBM optional Make sure the CBM has been installed correctly if CBM has been purchased a Hard drives Drive trays All the drive trays have been installed into the system QO Cable connections The system has been c orrectly connected to host computer s management computers and JBODs Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 3 12 O Power cords The power cords have been connected to the PSUs on the system and plugged into the power source QO Ambient te mperature Allt hes ystem c omponents hav eb een acclimated to the surrounding temperature Power On Procedure When powering on the HDX4 DS system please follow these steps Step 1 Step 2 Step 3 Step 4 Power on expansion JBODs If a multi enclosure configuration is applied power on the expansion enclosures Power on the network connection devices These dev ices i nclude t he E thernet s witches routers a nd any other s uch d evices t hat h ave b een c onnected t o t he SCSI HDX4 system Please refer to the documentation that came with your network devices for the power on procedures Power on the HDX4 DS system The system should only be powered on after all the network connection devices have been powered on Consult your network administrators for proper network configurations To power onthe subsystem t urn o nt he
2. e CBM module optional fe ature ocated within the R AID controller module if installed AC BM Cache B ackup Module is o ptional for the s ingle controller HDX4 DS T he CBM consists of a BBU Battery Backup U nit and F BM Flash Backup Module The BBU sustains unfinished writes cached in memory and cached data is distributed to the FBM in the event of a power outage in order to prevent data loss e PSU modules The hot swappable P SUs supply po wer to the s ubsystem P ower on off is controlled b y the individual power switches on the power supplies e Cooling modules The redundant cooling modules ventilate the system to maintain a cooling airflow across the system 1 1 2 6 Backplane Board An internal backplane board separates the front and rear sections of the enclosure The backplane consists of traces for logic level signals and lowv oltage po wer paths Itc ontains no us er serviceable components Chapter 1 Introduction A WARNING When inserting a removable module DO NOT USE EXCESSIVE FORCE F orcing or slamming a m odule can dam age the pins on the m odule c onnectors ei ther ont hem odule i tself or ont he backplane G ently pus h t he m odule un til i t r eaches t he end of module s lot F eel t he c ontact r esistance and us e slightly m ore pressure to ensure the module connectors are correctly mated If the m odule comes with ejection evers or retention screws us e them to secure the module 1 2 System Co
3. 2 Unplug thes ystem bef ore youm oveitor whenithas bec ome damaged AN RELIABLE EARTHING Particular a ttention s hould be g iven to prepare reliable earthing with the power supply connections other than direct connections to the branch circuit e g use of power strips T he AC po wer c ords pr ovide t he m ain ear th connection Check proper grounding before powering on the enclosure AN OVERLOADING PROTECTION 1 The enclosure should be installed according to specifications on a chassis label Provide as uitable po wer s ource with electrical o verload protection 2 Do not overload the AC supply branch circuit that provides power to the rack T he total rack load should not exceed 80 percent of the branch circuit rating EN BATTERY USE WARNING Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to local ordinance Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual A THERMAL PRECAUTIONS 1 If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Appropriate measures such as increasing airflow should be available to maintain the temperature below 35 C 2 The openings on the enclosure are for air convection DO NOT COVER THE OPENINGS 3 To comply with safety emission and thermal requirements all module bays should be populated with plug in mod
4. 9 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 5 1 2 General Notes on Component Replacement A RAID controller is replaced when p owered d own Other c omponent modules such as the PSU modules and drive trays are hot swappable and can be replaced while the system is operating Qualified engineers who are familiar with the system should be the only ones who make component replacements If you are not familiar with the system and or with RAID system maintenance in general it is strongly advised that your efers ystem maintenance to as uitably qu alified engineer When replacing any hot swappable component caution should be taken to ens ure that the components are handled in an appropriate m anner Rough or improper handling of components c an lead to irreparable damage When removing a RAID controller from a single controller system ensure that your applications have been properly closed users notified of the downtime all cached writes conducted etc Ensure that all precautionary measures without exception are adhered to A WARNING When inserting a removable module DO NOT USE EXCESSIVE FORCE Forcing or slamming a module can damage the connector pins either on the module itself or on the bac kplane Gently p ush the module until it reaches the end of module s lot Feel the contact resistance and use slightly more force to ensure the module connectors are correctly mated If the module co
5. ON indicates the port is linked Link Status j Yellow er INKING indicates active transmission GbE Host Port LED Definitions Ethernet Management Port LEDs A shielded Ethernet cable is recommended for connecting the RJ 45 Ethernet management port to a local network after you configure an IP address T his enables you to manage yours ystem via LAN or WAN T wo 2 L EDs on t he Ethernet por t indicate c onnection statuses Refer to the table below for the LED definitions Link Activity LAN Port LEDs Mame coor Stas O ON indicates the management port is Link Status connected to a node or networking device Green BLINKING indicates active transmission LAN Activity LAN Port LED Definitions PSU LEDs Each PSU comes with a LED see the figure below located near the power switch This LED indicates the operational status of the PSU Please refer to the PSU LED definitions shown in the table below PSU LED PSU LED PSU LED 4 9 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Intermittent The power supply has not been turned on The Flashing Green PSU L EDf lashes whent hes ubsystemi s connected to a power source but not yet turned on Static Green The PSU is operating normally Static Red The PSU has failed and is unable to provide power to the subsystem PSU LED Definitions 4 2 10 Cooling Module LEDs Each cooling module has two 2 r
6. The package contents include Dh Two power cords w Unpacking List Quick Installation Guide China RoHS Compliance Controller Boxes Slide Rail amp Accessory Box EPE HDD Tray Boxes EPE Auxiliary Box Filler Foam Base Unit Carton Subsystem Carton Screws for rack mounting and securing disk drives A printed copy of the Quick Installation Guide A product ut ility C D containing the Installation and H ardware Reference M anual this doc ument t he Operation M anual firmware the Galaxy Array Manager and Galaxy Array Manager User s Manual and other related documentation en If ordered rackmount rails will be included Chapter 2 Hardware Installation 6 If additional power cords or host links cables have been included in a placed order they will be shipped in the auxiliary box Preinstalled Components The following components have been installed at the factory and do not need to be installed 1 Backplane board 1 DDRII DIMM module 2 PSU modules 1 LCD keypad panel 2 Cooling fan modules Components to be Installed You must install the following components Rackmount rails if purchased Cache backup module optional RAID controller Hard drives Drive trays Cables 2 6 Rack Cabinet Installation The system is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an ap propriate site location and cables
7. gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt gt The front view of the subsystem without the bezel installed is shown below LCD keypad panel Forearm handle Drive trays HDX4 DS Enclosure Front View The front panel components include e Drive bays with drive tray canisters The drive bays accommodate 6Gb s SAS or 3Gb s SATA 3 5 disk drives e Forearmh andles Thes ystemhas r ight and eft side handles for easier rackmount handling 1 1 2 4 Hard Drive Numbering The front section of the HDX4 DS enclosure houses twelve 12 hard drives in a 4x3 configuration When viewed from the front the drive bays slots are numbered 1 to 12 from left to right and then from top to bottom Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 1 4 Slot 2 Slot 3 Slot 6 Slot 7 Slot 10 Slot 11 Hard Drive Numbering 1 1 2 5 Rear Panel Overview The enclosure rear view is shown below T he rear panel pr ovides access to all enclosure components A description of each rear panel component is given below PSU RAID Controller PSU Cooling Module Cooling Module HDX4 DS Enclosure Rear View The enclosure rear section accommodates the following components e RAID c ontrollerm odule The R AID c ontroller module manages all functionalities provided with the system and all interface connectors are provided on the controller faceplate
8. 1 to 6 Usually the numbering starts from the one closest to the managing RAID enclosure The subsystem can connect to a maximum of six 6 JBODs Make sure a un ique ID is configured on each JBOD so thatthe SAS WWN addresses of disk drives can be properly assigned RAID system firmware automatically manages these addresses l 1 r a er ime el a meatal A ec cated ees ee i ne SSS SSS SS SSS SE _ 1 AA pa y oar mec E dl n a ir cae E ID m A n i i ce ccc oe e c SS e i AE A A i a A Ll as al ee a a p n pj Ez PARA Mal a lil ll a il sl e OO eee lil SA A A lt O gt lt gt A a A A A e A Eh O ll eels oN r n SP Pa a x H A Oe ee Se a ee ee Setting the Enclosure ID Chapter 3 System Connections 3 4 Connecting Other Interfaces RS 232 Managerment E d Ta console 064 male to 1 female serial cable CATSe LAN cable Embedded RAIDWVatch lalnel consola Connecting Serial Port and Ethernet Ports Serial c able a nd LAN c able are user supplied U se an or dinary s traight through cable or a USB to DB9 converter cable No null modem or pin swap is required Use a straight through serial cable or a USB to DB9 converter cable The serial port s defaults are 36400 Stop bit Flow control Hardware Serial Port Defaults For TCP IP connection and firewall configuration with a management station running Web GUI pl ease
9. 8 Ethernet Management Port LEDS occccocccocccnccocnccncncnoncconanoncnnononcnnnnancnnnanonos 9 4 2 9 PSU LEDS ibid sb 10 4 2 10 Cooling Module LEDS 0 000 A 10 4 3 AUDIBLE ALARM A ee OT A a a a a a Re APE 11 4 3 1 EIET E R E T AN 11 4 3 2 PALI gge Siaa O 12 II 12 CHAPTER 5 SYSTEM MAINTENANCE 5 1 O 1 5 1 1 Mantenan GE a AE SS 1 5 1 2 General Notes on Component ReplaceMent cccocccccccnnccccnccccnnnncnnconnncnncncnnnnnnnons 2 5 2 REPLACING A CONTROLLER MOD LE cai 2 5 2 1 OVEIVISW sis ld le ro cl ss 2 5 2 2 Notes on Controller Maintenance ococcoccccncnconcncononcononcnnoncnnonnnnoncnnonnnnonnnronencnnnncns 3 5 23 Removing a Controller Module ccccceececceeeeeceeeeeeeeeeeeeseeeeeeeeeeeeseeeeeaeeeesaees 3 5 2 4 Replacing the Controller Module cccooococococnocococoncccoconoconcnnonanoncnnanononnns 4 5 3 REPLACING OR UPGRADING MEMORY MODULES 0ccccecceceeceseeceseeeeseeeeseeeueueaeeevaueenaneess 5 5 3 1 HS CAI ATION OVE VIO cus icctit hic hcaidaie aici dd dd odios 5 5 3 2 Selecting the Memory Modules ccccccseeeeeceeeeeseeeeeeeeeeeeseeeeesaeeeeesaeeeeesaeeeeeas 6 5 3 3 DIMM gt Module Installation e aaa 6 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 5 4 REPEACINGA PAULT VCR Mace ee ee ee ee tee ie Dos T 5 4 1 BBU Fauli COMGIIOMS usina E E A EA 7 5 4 2 BBU Warnings and Precautions ooccccooccconcnconcnccnonnnoncnnnncnnnn
10. For P ower S upplies c ompatibility to China Compulsory Certification China RoHS In Compliance with AeA China RoHS Regulations SJ T 11364 2006 ASA SUAXTANAMRES mae ATONE y T Bb B RR Z RE PBB Pea x o o o o o nene x ooo o o O RMAKRBBSREVAEZRARAS RBA PAS RISTESJ T 11363 20060 E MIRE RAF XRRUADA ZE MIRE DEBERA BREA PAS BMEBESJ T 11363 2006 E WR MER 15 AB FPCBAR S 1 EMFSMOAF AEREA PO AAA 2 Raph fT RAS A AA 3 PRENDE FO 65mm24 RMAF REBBMSAB 4 LCDR IR Pr ARE SRS A tH FPA AA BB MAMARPHBSE CATA MATA At FRMBRRBFRALFA BR LEALRISELATITMS RL EAS ITE BSMI Class A CNS 13438 for Taiwan FARHA fe we PSR ATS atl Em Ee EAR ap HAF aA as KEETE AiE len T ER AE E Sok e e Ea BASIE U This device is in conformity with UL standards for safety IL MuHcTpykuma no 6ezonacHOocTH y Monenb FC to SAS SATA 3U 16 4U 24 Bay RAID Subsystem Models where x can MO 04 be 0 9 A Z blank or dash x for marketing purpose and no impact safety related critical components and constructions 1 2 3 Mepea ucnonb30BaHvem ODOpy AOBaHua BHUMaTeNbHO NpouTUTe UHCTPyKLIMIO CoxpaHa Te UHCTpyKUntO Ana QanbHeuvwero ncnonb3oBaHna B paboTe He gonyckauvtTe nonagaHua Bnarn Ha nagenne YcTaHaBnuBante oDopyAoBaHne Ha yCTOUNUByIO NOBEPXHOCTb ManeHue moxeT HaHecTu yLuepO6 obOpyAoBaHuto Co6ntogaute Knumatuyeckue TpeboBaHy A NCNONb3OBAHNE obopyAaoBaHn
11. Restore Default Cari Button amp SAS Expansion ABN LED Port Controller LEDs Ethernet Management Port Controller Faceplate Host ports Four 4 Gigabit Ethernet host ports indicated as CHO CH1 CH2 and CH3 in the diagram shown above connectt he HDX4 DS system t ot he net worked i SCSI initiators through RJ 45 connectors SAS Expansion The SAS E xpansion port is meant to connect to ex pansion e nclosures i e Galaxys HDX4 DS JBOD enclosures The system can connect to a maximum of six 6 expansion enclosures For the expansion connection you need S FF 8088 to SFF 8088 S AS cables Asfor the connection bet ween expansion enc losures you also need SFF 8088 to SFF 8088 SAS cables Serial Port The controller module comes with one 1 COM port The serial port is used for local access to the firmware embedded menu driven configuration utility using a terminal emulation program Ejection Levers Two 2 ejection levers on the sides of the controller ensure that the back end connectors are properly seated int hem odule s lot and pr operly m ated w ith t he backplane Ethernet Management Port A 10 100BaseT Ethernet management port connects the system to a network and then to a management computer Available management interfaces i ncludet elnet and Java based Galaxy Array Manager Controller LEDs Each controller bo ard rear p anel comes with s ix 6 controller status LED indicators Please refer to Chapter 4 for inf
12. aa 2 B 4 SAS EXPANSION PORT PINOUTS a e bi AT abs 3 B 5 LO E E AE er EE EE EPE NOR a eee iodo 3 Safety Precautions Precautions and Instructions e Prior to powering on the subsystem ensure that the correct power range is being used e Ifitis necessary to transport the subsystem repackage all disk drives separately in the drive trays and in the original package foam blocks If using the original package material other replaceable modules can stay within the enclosure e The Galaxy subsystems come with 12 16 or 24 drive bays Leaving any of these drive bays empty will greatly affect the efficiency of the airflow within the enclosure and will consequently lead to the system overheating which can cause irreparable damage e f a module fails leave it in place until you have a replacement unit and you are ready to replace it Galaxy Raid Installation and Hardware Reference Manual Airflow Consideration The subsystem requires an airflow clearance especially atthe fronta nd r ear A clearance of at least 18 to 20 centimeters is required at t he r ear s ide a nd an y o bjects bl ocking t he exhaust airflow e g cables dangling at the fan outlet should be avoided Handle subsystem modules using the retention screws eject levers and the metal frames face plates Avoid touching PCB boards and connector pins To comply with s afety emission or thermal requirements none of the covers or replaceable m odules s hould be remove
13. arrays Subnet and Virtual LAN can be created to reduce overheads to contain broadcast and provide access security LAN configuration is beyond the scope of this hardware manual Multiple arrays or multiple partitions can be created and made available separately through different Ds or LUNs on the host ports The RAID volumes appear as shared storage over the Ethernet network To ensure optimal performance make sure you connect the iSCSI RAID to a high speed Gigabit Ethernet network It is recommended you share the iSCSI storage over a dedicated Ethernet network instead of sharing it on a clients network Chapter 3 System Connections 3 3 Expansion Links Expansion enclosures i e Rorke s Galaxy HDX4 12 or 16 bay JBODs are connected with the subsystem through the SAS Expansion port Please see the f igure be lowf ort he ph ysical c onnections of t he J BODs andt he subsystem For the connection between the RAID and the JBOD you should use an SFF 8088 to SFF 8088 SAS cable As to the connection between JBODs you should use SFF 8088 to SFF 8088 SAS cables RAID System SFF 8088 A GF EA JBOD JBOD JBOD JBOD OOOO aa JBOD res Pry REE OF nbe wm JBOD i nn ae as Connecting JBODs to the System 3 7 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 3 8 Enclosure ID Settings The configurable IDs start from
14. he front a nd t wo j uxtaposed cooling fans in the rear section When the PSU is removed from the chassis the cooling module is also removed Immediate r eplacement Whena PSU f ails i t should i deally be replaced i mmediately D o not r emovet he P SU module un less a replacement is readily available Removing a PSU without a replacement 5 10 Chapter 5 System Maintenance will cause severe disruptions to the internal airflow and the system will overheat p ossibly c ausing irreparable dam age to some of the system components A WARNING Although t he s ystem c an oper ate us ing as ingle PSU m odule itis not advisable to run the s ystem with a s ingle PSU m odule foran extended period of time 5 5 2 Replacing the PSU Module To replace a PSU please follow these steps Step 1 Power off the PSU T he po wer s witch i s located on e ach PSU s rear facing panel Step 2 Disconnect th e p ower c ord that c onnects the P SU tothe power source Step 3 Loosen th er etention s crew thats ecures the e xtraction handle to the chassis using a P hillips s crewdriver See below drawing for its location Extraction handle Retention screw Power PSU LED socket AL Power switch aaasta a gt Cooling module PSU Parts Identification Step 4 Remove the PSU module by p ulling t he ex traction han dle down T he extraction handle should gracefully disconnect the PSU from the b ackplane connectors Once disl
15. iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual B 4 SAS Expansion Port Pinouts The Mini SAS host ports comply with SFF 8088 specification Mini SAS SFF 8088 Connector Cr os e Jo GND Br GND IC EC we a GND B4 GND OMNIA e we e pee GND GND re sje GND B10 GND me IC me e GND B3 GND SAS Expansion Port Pinout Definitions B 5 Power IEC type receptacle FIORKE An Avnet Company DATA gt www rorke com An Avnet Company
16. in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to c ause har mful interference in which case the user willbe required to correct the interference at his own expense Any changes or modifications not ex pressly approved by the party responsible for compliance could void the user s authority to operate the equipment WARNING A shielded po wer cord is required in order to m eet F CC em ission limits and also to prevent interference to nearby radio and television reception Use only shielded cables to connect I O devices to this equipment You ar ec autioned t hat changes orm odifications not expressly approved by the party responsible f or compliance c ould v oid your authority to operate the equipment This device is in conformity with the EMC Certified Worldwide This device meets the requirements of the CB standard for electrical equipment with regard to establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover other matters such as style or performance Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual vi CCC
17. is s upplied to the system and system state is normal PWR Power OFF indicates that no power is supplied to the system or the RAID controller has failed FLASHING indicates that there is active traffic on the host drive channels BUSY White OFF indicates that there is no activity on the host drive channels ON indicates that a component ATTEN failure status event has occurred Attention OFF indicates that the subsystem and all its components are operating correctly LCD Panel LED Definitions During t he po wer on process t he A TTENLE D willl ightu p steadily Once the subsystem successfully boots up with no faults the ATTEN LED will turn off 4 2 3 Drive Tray LEDs Two 2 LED indicators are located on t he right side of each drive tray When notified by a drive failure message you should check the drive tray indicators to find the correct ocation of the failed dr ive Replacing the wrong drive can lead to failure of two members of a logical array RAID 3 5 and thus destroy data in it Rotary Bezel Lock Drive Busy LED Release Button Power Status LED Drive Tray LEDs DriveBusy Blue FLASHING indicates data is being 4 4 Chapter 4 System Monitoring written to or read f rom t he dr ive The drive is busy OFF indicates that there is no activity on the disk drive GREEN indicates that the drive bay ispo pulateda ndi s working Power Status pice nea Red RED indicates that
18. ontroller b y its m etal c anister N ever t ouch t he circuit board or connector pins Step 5 9 1 Install BBU by orienting its protruding edge on one end into the insertion slot and lowering it into the canister T he or ientation is shown inthe below figure See 1 in the figure below 5 2 Carefully orient the BBU so that the golden finger connector on the BBU is properly aligned with that on the charger board T here are guide pins on BBU to help properly align the connectors See 2 in the figure below 5 3 Once the connectors are mated fasten the captive screw on the BBU to secure the installation See 3 in the figure below 2 21 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Captive Screw Connector to BBU Module Charge board O Flash Backup Insertion Slot Pr Module Retention Clips i e 2 ti 1 i eS 7 S Installing CBM Step 6 The flash backup module installation is shown in 4 in the figure above 6 1 Install the flash backup module by orienting an d inserting it atan approximately 15 degree angle into the SSD socket The SSD socketis located on the charger board 6 2 Make s ure t he S SD s go Iden f ingers ar e f ully inserted Press the SSD down The retention clips on the SSD socket will hold the module in place Step 7 Install the RAID controller back into chassis Insert the controller slowly i nto the m odule slot When you fee
19. 05 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC 61000 4 8 1993 A1 2000 IEC 61000 4 11 2004 IEC 61000 3 2 IEC61000 3 3 ISO7779 3744 RoHS Microsoft WHQL Windows Server 2003 Operating 5G peak 11ms duration Non operating 15G 11ms duration Operating 0 5oct min 5 to 500Hz sinewave 0 2G Non operating 0 5oct min 5 to 500Hz sinewave 1 0G A 2 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Warning Alarms Audible alarms System LEDs Web GUI management suite LCD screen RS 232C terminal Event notifications sent over email fax LAN broadcast SNMP traps MSN messenger SMS short messages A 2 Controller Specifications A 2 1 Configuration Specification RAID Levels foe ee 1 0 1 3 5 6 10 30 50 60 and non RAID disk spanning Host O S Host O S independent also dependent on iSCSI offload eae Tey one oo oOo o o and hardware Host Host Interface RJ 45 _RJ 45 Gigabit Ethernet Ethernet Host Channels 4 pre configured host channels per controller Drive Interface Supports up to 12 channels of 6Gb s SAS or 3Gb s SATA Drive Channel All drive channels are pre configured and cannot be changed Cache Mode Write through write back and adaptive write policy Cache Wemer Pre installed 1GB or above DDRII module with ECC ae a a a O in one DIMM socket Number Number of LUNs LUNs Up to 32 per host ID depends on DIMM size to 32 per host ID depends on DIMM size Multi
20. 6 32 flat head screws Step 4 Once the hard drives are installed into drive trays install all drive trays into the enclosure See de tailed instructions in the following section 2 9 Drive Tray Installation Once the hard drives have been secured within the drive trays the drive trays can be installed into the system WARNING All drive trays must be installed into the enclosure even if they do notc ontainah ard dr ive ft here ar e empty drive ba ys t he ventilation airflow will be disrupted and the system will overheat Step 1 Use a s mall size 1 8 flat blade s crewdriver to turn the rotary bezel lock to the unlocked position e the groove on its face is in a horizontal orientation 2 18 Chapter 2 Hardware Installation Locked p Unlocked Front Bezel Rotary Lock Step 2 Open the front bezel on the drive tray Push the release button on the drive tray The front bezel will spring open Drive Tray Release Button Step 3 Align the drive tray with a drive bay Gently slide it in u ntil the drive tray reaches the end of the drive bay This should be done smoothly and gently a Installing a Drive Tray 2 19 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Step 4 Close the front bezel Make sure the front bezel is closed pr operlyt oe nsuret hatt heb ack end connector is properly m ated with the corresponding connector on the ba
21. EAE 5 Channel channel 0 Host SCSI Speed 160 MHz f Channel channel 1 Host SCSI Speed 0 MHz 1D 65819743 RAID 0 2383395MB at T E o 3 ME Chi ID 0 SCSI 1D 0 LUN 0 Index Severity Type Time Description i D A 2007 Nov 22 10 53 38 Controller Initialization Completed 2 a 2007 Now 22 11 20 04 INOTICE NYRAM Factory Defaults 3 D 2 2007 Nov 22 11 21 04 Controller Initialization Completed 4 a 2007 Now 22 13 06 52 INOTICE NYRAM Factory Defaults 5 D 2 2007 Now 22 13 07 52 Controller Initialization Completed 6 j a 2007 Nov 23 14 13 21 Controller Initialization Completed 7 ZA 3 2007 Nov 23 14 13 35 Slot3 Drive ALERT Media Error Er Use GAM s Notification Manager to set up automated event notification via Email MSN LAN broadcast etc Fle View Language Help BODA gt 4 2 Ws DUTY 20 Physical View Virtual View SiZ connodtion Vaw pa Ea gt 5 A 5 Does Notification Manager 3 Available Configuration ee Startup Status Severty A16F G2430 pm TIF ip 192 168 4 120 SMTP Server AD4U G2421 aean TF p 192 168 4 227 a LEDs LEDs are located on all modules T hese LEDs indicate the integrity of a gi ven component or a hos t management link You s hould become f amiliar w ith t he v arious L EDs and their definitions Audible alarm An audible alarm is present on the system controller bo ard a nd will be triggered fan yof a number of threateni
22. FIORKE An Avnet Company DATA ISO 9001 2008 ISO 13485 2003 Certified Galaxy HDX4 12 Bay RAID MODELS SCSI Host SAS SATA Drives GX4L_212054_1211 7th Generation Fibre Channel RAID 12 BAY SCSI Quad 1Gb to SAS SATA II RAID Subsystem single Controller With over 10 000 Galaxy units in the field Rorke Data s award winning RAID products provide the performance protection and expansion capabilities for diverse customer environments PLEASE READ BEFORE INSTALLATION gt www rorke com An Avnet Company 6X4L_212054_12110411_HMN Contact Information Americas Rorke Data Inc 7626 Golden Triangle Drive Eden Prairie MN 55344 USA Tel 1 800 328 8147 Fax 1 952 829 0988 1 techsupport rorke com http www rorke com Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Copyright 2010 This Edition First Published 2010 All rights reserved T his publication m ay not be r eproduced trans mitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means elec tronic mechanical magnetic optical chemical manual or otherwise without the prior written consent of Rorke Data Inc Disclaimer Rorke Technology makes no representations or warranties with res pect to the contents her eof and s pecifically d isclaims an y implied warranties of merchantability or fitness f or an y p articular p
23. Inner Glide 2 12 Front rack post M5 x9 0mm screws Step 4 ren rf Fre rrrrre Step 5 Step 6 Chapter 2 Hardware Installation Adjust the length of the rail assembly and make sure the be nd of t he L shape r ail 01 f aces i nward Loosen the four s crews near the end of the L shape bracket to adjust rail length Fasten them when length adjustment is done LZ Adjust the Rail Length Slide Runner arenero ay M5 x9 0mm E lt Screws Fitting the Rail into Rack Position the front end of a rail below the top cage nut Secure the rail to the front and rear rack posts each using two M5 screws 05 See Component drawing above Do not insert the screws into the cage nuts as cage nuts will be used to secure the enclosure later Attach t he f iller p lates 04 and be zel m ounting brackets behind the enclosure ears using the four 6 32 x 10mm flat head screws 06 2 13 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 2 14 Step 7 Step 8 Filler plates RID 6 32 x10mm O R 8 8 flathead screws Securing a Filler Plate behind Chassis Ears Place the e nclosures o nto t her ails an ds lide t he enclosure into the rack until its chassis ears flush with the front rack posts Two 2 people are required While pushing the chassis into the rack make sure the tips of the inner glides fit into the U shape brackets o
24. PSU Once the subsystem is powered down other de vices enclosures that are connected to the subsystem can be sequentially powered down 3 15 Galaxy GHDX4 SCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual This page is intentionally left blank 3 16 Chapter 4 System Monitoring 4 1 Overview The system is equipped with a variety of self monitoring features that help keep system managers aware of system operation statuses The monitoring features include Firmware The RAID controller in the system is managed by a pre installed f irmware w hich is ac cessed us ing a PC h yper terminal v ia the COM1 serial port D evice s tatuses can be obtained from the menu driven configuration utility Firmware features are fully described in the Operation Manual that came with your system Clean Sat Nov 24 14 25 22 2007 Cache Status lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Orives view and edit channels and configuration parameters View Peripheral Device Status Set Peripheral Device_Entry Adjust LCD Contrast ITEM Controller Periphera E CORES EGE ee TELT Fan i Temperature Sensor Voltage Sensor Drive Failure Output Definition Device Set Descriptor Cache Status Clea lt Main Menu gt Quick installation view and edit Logi
25. U e CBM e Hard disk drives e Sensors and presence detection circuits Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 4 3 3 IC The operating statuses of PSU and cooling fan modules are collected through an I C serial bus If either of these modules fails the failure will be detected and you will be notified through the various methods described above 4 12 9 1 Chapter 5 System Maintenance Overview 5 1 1 Maintenance WARNING Do not remove a failed component from the system until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the s ystem will overheat CAUTION 1 Donot insertac ontroller module f rom ot her HDX4 DS or HDX3 enclosures A controller from another enclosure m ay have acquired a system serial number from system EEPROM and could have used the serial number to generate a unique controller ID As the result you may encounter SAN problems with identical port names on multiple systems 2 Donot use a PSU or cooling module from HDX3 or HDX4 DS series T hey ook s imilar H owever t hey m ay c ome w ith cooling fans with d ifferent rotation s peeds and may not be sufficient for your HDX4 DS models All of the following components can be replaced in case of failure oo 72 Se amp N Controller module Memory module CBM module PSU modules Cooling fan modules Hard disk drives
26. Warnings are easy to recognize The word warning is written as WARNING both capitalized and bold and is followed by text in italics The italicized text is the warning message A Cautions Cautionary messages should also be heeded to help you reduce the chance of losing data or damaging the system Cautions are easy to recognize T he word caution i s written as CAUTION bot h capitalized and bold and is followed by textin italics T he italicized text is the cautionary message Notes These messages inform ther eader of es sential but no n critical information T hese messages s hould ber ead c arefully as an y directions ori nstructions c ontained t herein c an help you a void making mistakes N otes are eas y to recognize T he word note is written as NOTE both capitalized and bold and is followed by text in italics The italicized text is the cautionary message Lists Bulleted Lists Bulleted lists are statements of non sequential facts They can ber ead in any order Each s tatementis preceded bya 19 b round black dot e Numbered Lists Numbered ists ar e us ed to d escribe s equential steps you should follow in order Software and Firmware Updates Please contact your system vendor or contact Rorke s technical support t echsupport rorke com for the atest s oftware or firmware updates NOTE that the firmware version installed on your s ystem should pr ovide the c omplete f uncti
27. ailure is comparatively low If the cause ofaf ailurec annot be d etermined e ven aftera BBU m oduleis replaced contact your system vendor for a replacement controller and return the controller through standard RMA procedure 9 9 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 5 4 4 Replacing a Faulty Flash Backup Module To replace a flash backup module please follow these steps Step 1 Remove controller as previously described Step 2 Remove the faulty flash backup module from the charger board using t he i ndex f ingers f rom both ha nds t o pu ll t he retention clips away from the flash backup module If the flash backup m odule does n ot eas ily disengage use your f inger nails to pick it up Once released the flash backup module will pop up You can then remove it from the socket Step 3 Insert a replacement flash backup module into the socket at a fifteen 15 degree angle When fully inserted press the flash backup module down until it is snapped by the retention clips Flash backup E A e module y gt er MA ee Charger board Clips ME Installing Flash Backup Module into a Controller 5 5 Replacing a Faulty PSU 5 5 1 Notes on PSU Module Maintenance Redundant load sharing PSU modules The system comes with two fully redundant hot swappable PSU modules PSU canister Each PSU module is housed in ar obust steel canister with the power s upply c onverter un it i n t
28. al Feature Jaussen A ias 7 1 2 6 Power Suppl Units cs ii ets nade edo 9 1 2 7 CoolIng ModuleS a vasc al old 9 1 3 SYSTEM MONITORING leal sede ed 10 1 3 1 OS AA NI A A AI AAA 10 1 3 2 M DAET ere Loa EA a a noni 10 1 3 3 PUIG IAG Sra a att calidad 11 1 4 HOT SWAPPABLE COMPONENT Sist cda 11 1 4 1 Hot swap CapabilitieS occococcccoccnccccncconnnccnnnonacononnnnnnnnnonanononrncnnnnnnnnnnos 11 1 4 2 COMM OME nit as ab alta 12 1 4 3 Normalized AMM Wa A O cousin dda 12 CHAPTER 2 HARDWARE INSTALLATION 2 1 INTRODUCTION oi aa eds oa ee em enn aora Dope 1 2 2 INSTALLATION FRERE QUISTES Su ia a A E 1 2 3 SAFETWARECAUTMONS errata cae aaa 3 2 3 1 PFECAUTIONS and INSTIUICTIONS a das 3 2 3 2 statiestres Instala A ied ado ndoc ae Soatonoedeanes 6 2 4 GENERAL INSTALLATION PROCEDURE dada 7 2 4 1 Installation Procedure Flowchart coccococococococcncncoconononcncononononancnnonononnnrnnonenanannnnenenines 7 25 UNPACKING THE SYSTEM cccceccececceceececeececeececeaecueaeceeaeceeaeceeaeceeaeseeneaeeneaeeeeaeeeeaeeenaeees T Preinstalled COmpone mM a3 coc eo ace eo nh ete Natal cee 9 Componentsto be Installed lic id a 9 2 6 RAGKGABINET INSTALA TON da 9 FREMOVING CHASSIS dE 15 2 17 CONTROLLER INSTALLATION ira td oda ia ce 16 2 7 1 Installing a Controller Module ocoooococococoncococonoccnconocononconaronononcnconanonoos 16 2 8 HARD DRIVE INSTALLATION ei 17 viii Galaxy Raid Installation and Hardware Reference M
29. anual Hard Drive Installation Prerequisites ooccooonccocccocnoconococononnoconocnnnonanocanonnnnnnanocaninos 17 Ei te ere re ee Cn PO AE RP a A 17 2 9 DRIVE TRAY INSTALLATION 62 do 18 210 INSTALUNSCBM OPTONAD tocas 20 CHAPTER 3 SYSTEM CONNECTIONS 3 1 CONNECTION OVERVIEW ra eo ce e e ee 1 3 1 1 CABIN soi a cid 1 3 1 2 NetWork TODOIGOIE S ni e a a is Gee 2 3 1 3 Ponts OF FAM a iia 2 3 2 HOST CONNEC MON TOPOLOG ES isis a 2 3 2 1 Sample Topology Single controller with Fault tolerant Paths 4 3 2 2 Sample Topology Single Controller with Trunks oooocccccoccnccnoccnccnoconcnononnos 5 33 EXPANSION LINKS a e al eto a a ee ea de le 7 3 4 CONNECTING OTHER INTERFACES usina iaa dla 9 325 CONNECTING POWER CORDS cuna dd 10 3 6 O IA EII AAA AI ETE EN 11 Check List 11 POWER OM Procardia 12 POWer On Statis Neck ita 13 EDESA p AARE EIEEE tl AE TATEA AE EE 14 POWER OFF PROCEDURE amic a 15 CHAPTER 4 SYSTEM MONITORING 4 1 OVERVIEW taana Aan a a e e ea a co de TO O aa 1 4 2 STATU INDICATING LEDS A a 3 4 2 1 VED OVONIOW nit da at a 3 4 2 2 ECDRKeSypad Panel a renacido 3 4 2 3 Dive Tay LEDS anita a da di dide 4 4 2 4 LEDs on Controller Module a o a llo Nat ag 5 4 2 5 Controle CEDS ostia 6 4 2 6 Restore Detal LED si id did 7 How to Use the Restore Default Button ocooccococcoconcnoconcnncncnnnoncnanononcnnrononnnnrnncnnnos 7 4 2 7 GDE Host POr LEDS iia ad das 8 4 2
30. cal drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters edit Peripheral devices vi View Peripheral Device sta vil Set Peripheral Device Entry Adjust LCD Contrast Controller Peripheral Device Configuration View Peripheral Device Status Voltage and Temperature Parameters STATUS 3 3V Value Operation Normal 5V Value Operation Normal 12v Value 0 Operation Normal CPU Temp Sensor Le within safe Range Within Safe Range Board2 Temp Sensor 40 5 C within Safe Range 4 1 Galaxy GHDX4 SCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Galaxy Array M anager Galaxy A rray Man ager is af ully integrated Java based G raphical U ser nterface GUI t hat came with the system and can be used to monitor and maintain the s ubsystem ocally or remotely over T CP IP net work The management session is made using the 10 100BaseT Ethernet management port Please refer to the Galaxy Array M anager User s Manual for further details System Language Action License Help d Enclosure View E A Info e2 We Logical Drive Information fe Logical Volume Information E System Information ll Statistics i Hi 7 maintenance Information Summary B Configuration Device Description We Controller Cache 256MB ECC DDR Firmware 7 64 07 Bootrecord 1 154 5N 7192238 Ox6DB
31. capable of sustaining memory in case of power loss This signal is local to each controller ON indicatest hatt he detected C PU board chassis temperature has ex ceededt heh ighert emperature threshold OFF indicates that the detected temperature reading is within the safe range Green steady on indicates the CBM module is ready Both a BBU and flash backup module are present Amber steady on indicates CBM failure meaning either CBM Status Green BBU or flash has failed Amber Blinking means a BBU is being charged OFF means CBM is not installed in a single controller G model Hst Bsy Green Rapidly Blinking to indicate traffic on the host bus Drv Bs Rapidly Blinking to indicate traffic on the drive d channels Controller LED Definitions 4 2 6 Restore Default LED 4 6 Chapter 4 System Monitoring See eee me 4 Ls pul TUTTO CHO CH1 CH2 CH3 SERRE _ Si mit Restore SAS Exp TE Default Button amp LED Restore Default Button amp LED Lit Green to indicate the RAID configuration default has been successfully restored The LED state will be Restore invalidated after a few seconds Default See below for how to use the push button Restore Default LED Definition How to Use the Restore Default Button CAUTION The Restore D efault button s hould be considered as a last resort function Although restoring firmware defaults will not des troy the existing ogical dr ives d
32. che memory G4R 12L 811 System is ready You can now start No Host LUN host LUN mapping by using the system s firmware or Web GUI software management suite G4R 12L 811 When host LUN mapping has been Ready completed system is ready for I Os 3 14 Chapter 3 System Connections Power Off Procedure To power down the HDX4 DS system please follow these steps CAUTION If you have RAID expansion storage attached to your Galaxy RAID it is very important that you power off the RAID first and then the JBODs Possible loss of data may occur if you power off the JBODs first Secondly you must power up the JBODs first have them come ready and then power up the RAIDs Possible loss of data may occur if you power up the RAID first If you wish to power down the system please make sure that no time consuming processes like a logical drive parity check or a background scrub are running Step 1 Stop I O access to the system Close your applications to stop all I O accesses to the subsystem Pleaser efert ot hed ocumentation thatc amew ith your applications Step 2 Flush the cache Locate the C_Dirty LED on the controller module to check if there is still cached data in memory Use the Shutdown C ontroller firmware function to flush all cached data This prepares the RAID subsystem to be safely powered down Step 3 Turn off the power Power off the subsystem us ing the power switch on each
33. ck t he package contents against the included Unpacking List If any modules ar em issing pleasec ontact your system vendor immediately Enclosure Chassis 1 1 2 1 Chassis Overview The HDX4 DS s ystem is housedina robust 2U chassis t hat i s divided i nto frontan d the rears ections K ey c omponents ar e respectively ac cessed through t hef rontan dr ear pan els T he enclosure chassis can be mounted into a standard 1 9 inch rack or enclosure c abinet us ing s upport br ackets t hat are s eparately purchased NOTE Components ac cessed through the front panel are referred to as Front P anel C omponents and c omponents ac cessed t hrough the rear panel are referred to as Rear Panel Components 1 1 2 2 Physical Dimensions The HDX4 DS comes in a 2U chassis with the following dimensions Measured with forearm handles 481mm x 8 9mm x 530mm width x height x depth Chapter 1 Introduction Measured without f orearm handi es 446mmx 88mm x 513mm width x height x depth 1 1 2 3 Front Panel Overview The front section of the system features a 4x3 layout for twelve 12 3 5 inch disk drives The two 2 handles on the front of the system enable you to easily extract the chassis from a rack or cabinet The front view iss hown below A des cription of eac hf ront panel component is given below HORKE DATA J An Avnet Company GF gt a a QD FEE EEE EEE ELE FAlAXYN gt gt gt gt gt gt gt gt gt gt
34. ckplane If the front bezel can not be closed properly the connection between the hard drive and backplane may come loose and mysterious drive signals may result Step 5 Lock the bezel into place by turning the rotary bezel lock unt il the groove on its f ace i s poi nting d own vertical orientation Locked Uniocked F e f o a ua Front Bezel Rotary Lock Step 6 Once the drive bays are populated and the system is powered on t he R AID c ontroller will a utomatically spin up the hard drives and recognize their presence 2 10 Installing CBM Optional 2 20 The CBM Cache Backup Module is an optional item for the single controller Galaxy HDX4 system If purchased install the CBM on the arrival of your system before installing the RAID controller into the subsystem A CBM module contains a BBU Battery Backup Unit anda FBM Flash Backup Module To install a CBM module Skip steps 1 4 if installing CBM in a new system Step 1 1 1 If a system is powered on stop host I Os 1 2 Use the Shutdown Controller command to flush cached data 1 3 Power down the system Step 2 Remove RAID controller from the chassis by loosening screws under the ejection levers Chapter 2 Hardware Installation Step 3 Press down on the ejection levers The controller will be eased out from chassis Press Down on the Ejection Levers Step 4 Place c ontroller on ac lean s tatic free s urface H old the c
35. cnnonannnnncnnnnrnconanennoss 7 5 4 3 Replacing a Faulty BBU rita a abc 8 5 4 4 Replacing a Faulty Flash Backup Module coooocccocccconccccnoccconcncnncncnnccnnnnnnos 10 5 0 REPLACING A FAULTY Pob ida 10 5 5 1 Notes on PSU Module Maintenance coccoccncnncnconcnncnncnnoncnnnononnnnnoncnnrnncnnoncnncnnos 10 5 9 2 Replacing the PSU Module ooccccooccncccccccccoccncccoconononcnnnnnnnnnononcnnonnronononcnnnnannnnos 11 5 6 REPLACING A FAULTY COOLING MODULE ccceceeceececceceeseeeeeeeeeeeeeeeeeeeeeeeeeaeseeeeeeenneees 13 5 6 1 Notes on Cooling Module Maintenance ooccccccoccnccccccncnnncnnnnnncncnnanonononcnnnnononnos 13 5 6 2 Replacing a Cooling Module susesi reae ninian raa aa ienna 13 S REPLACING A HARD DRIVE ir dani 14 5 7 1 Hard Drive Maintenance OVErVieW ccccceccececceceececeececeeaeceeaecesaecesaeeeeeeeeneans 14 S52 Replacing a lara DIVE a ao 15 APPENDIX A SPECIFICATIONS A 1 TECHNICAL SPEGIFICA TIONS usada 1 A 2 CONTROLLER SPEGIFICA TIO NN Sissi o 3 A 3 POWER SUPPLY SPECIFICATIONS ccceccececceceececeececeeaeceeneceeaeceeaeceeaeseeaeseeeeaeseeaeeeeaeeenaesess 4 A 4 RAID MANAGEMENT Sa iras 5 A 5 FAULT TOLERANCE MANAGEMENT 2 tia dis 5 APPENDIX B PINOUTS B 1 GBE ETHERNET PORT PINOUTS ISCSI HOST PORTS coooccccccnccccnnccnocccnnnononccnncnnonccnnnonanonos 1 B 2 ETHERNET MANAGEMENT PORT PINOUTS cececeecececeeeeeeceeeeeeeeeeceeeeeaeeeseeeseeaeneseeenataens 2 Bo DB SERIAL PORTA
36. d Make sure that all enclosure modules and covers are securely in place during operation Be sure that the rack cabinet into which the subsystem chassis will be installed pr ovides s ufficient v entilation c hannels and airflow c irculation around the subsystem Provide a soft clean surface to place your subsystem on before working onit Servicing on a rough s urface m ay d amage t he ex terior of the chassis Ifi ti s necessary to transportt he s ubsystem r epackage al dr ives separately Dual redundant c ontroller models c ome with two RAID c ontrollers t hat should al ways be present Single controller models come with a s ingle RAID controller and a metal sheet is placed over the lower controller bay at the rear of the subsystem Since single controller m odels cannot be upgraded this metal sheet should NEVER be removed ESD Precautions Observe all conventional anti ESD m ethods while handling s ystem modules The use of a grounded wrist strap and an anti static work pad are recommended Avoid dust and debris in your work area About This Manual This manual Introduces the Galaxy storage system series Describes all major components in the system Provides r ecommendations and details ab outt he har dware installation process XI xii Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Describes how to monitor system operating statuses Describes how to maintain the
37. d illuminate yellow indicating successful connection has been established PSU L EDs Ifthe P SU is oper ating normally a nd ex periencing n o problem af ter being powered on the L EDs on the P SU s hould ight green Firmware and Web GUI Oncethes ystem has been successfully initialized you may examine details of the operating statuses using the firmware embedded utility or the Web GUI software suite Audible alarm If any errors occur during the initialization process the onboard alarm will sound in a quickly repeated manner A NOTE The Galaxy HDX4 DS system has bee nd esignedt or un continuously Except for the controller many component f ailures can be corrected online LCD Screen When powering on the system wait for the front panel LCD screen to show READY or No Host LUN before you power up the application servers 3 13 Galaxy GHDX4 SCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Model Name i G4R 12L 811 Status Data Transfer Indicator The LCD Startup Screen The LCD screen startup sequence is shown and described in the sequence below Initializing This screen appears when the PSUs Please Wait are turned on Power On Self Test Please Wait System is performing a self test Power on Init Completed The self test has been completed G4R 12L 811 System is accessing various interfaces G4R 12L 811 1GB RAM Wait Verifying the installed ca
38. dule in place Step 3 A firmware event will prompt shortly afterwards stating that the cooling module is back online The LEDs on the replacement module should not be lit when installed 5 7 Replacing a Hard Drive 5 7 1 Hard Drive Maintenance Overview Hot swappable d rive t rays The drive trays are all hot swappable A disk drive failure can be corrected online Handles Ifa faulty drive is behind either t he left or r ight side f ront handle unfold the handles to open the front access to the drive trays A CAUTION Failure to remove a healthy drive from the system after the front bezel has been opened can cause data errors Slow a nd careful r emoval When removing a drive tray from the system pull the drive tray out only about one inch and then wait for at least 30 seconds for the hard drive motor to s pin down before taking it out completely Any impact to the hard drive while the drive motor is spinning can damage the hard drive There ar es ituations in which healthy drivesc an ber emoved In operations such as copying 4 replacing member drives with drives of larger c apacity you m ay ne edt her eplaced disk dr ives i not her installations Chapter 5 System Maintenance 5 2 Replacing a Hard Drive To replace a hard drive please follow these steps WARNING Hard dr ives ar ef ragile therefore al ways handle t hem w ith extreme care Do not drop the hard drive Always be slow gentle and carefu
39. e Alarms The s ystem comes with an audible alarm that is triggered when a component fails or when the pre configured temperature or voltage thresholds are exceeded Whenever you hear an audible alarm it is imperative t hat you d etermine t he c ause a nd r ectify t he pr oblem immediately Event notification messages indicate the completion configuration tasks s tatus of components or fatal errors Events are always accompanied by two 2 or three 3 successive and prolonged beeps A WARNING When an au dible a larm i s hear d s ystem adm inistrators s hould rectify the cause of the alarm as soon as possible Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 1 4 1 4 1 1 4 2 1 4 3 Hot swappable Components Hot swap Capabilities The system comes with a number of hot swappable components A hot swap component is one that can be exchanged while the system is still o perating T hese components s hould only be removed from the chassis when they are being replaced At no other time should these components be removed from the system Components The following components are hot swappable Power supply units PSUs Cooling modules Hard disk drives Normalized Airflow Proper cooling is referred to as normalized airflow Normalized airflow ensures the sufficient cooling within the s ystem andi s only attained when all c omponents ar e pr operly installed T herefore a fail
40. e BBU and you should contact your subsystem vendor immediately You can also check the status of the battery module v ia Galaxy Array Manager or the firmware Chapter 1 Introduction 1 2 6 Power Supply Units Extraction handle Retention screw Power aseko PSU LED A Power switch Cooling module PSU Canister The subsystem is equipped with two 2 redundant hot swappable 350W PSUs which are located at the enclosure s rear section The PSU is permanently mounted into a 2U canister especially designed toc ontain both t he PSU and ac ooling module I f the P SU is removed the cooling module is also removed As shown in the figure above each PSU comes with a power socket for power cord connection and an on off power switch A single LED indicates the PSU status When a PSU failure occurs the LED is lit constantly red A handle above the PSU enables you to safely retrieve or install the PSU into the chassis A retention screw helps secure the PSU within the module bay To remove the P SU the retention s crew must be removed first After you install a PSU make sure the retention screw is firmly secured For detailed specifications of the p ower supply please r efer t o Appendix A Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 1 2 7 Cooling Modules 1 3 1 3 1 Cooling Modules Two 2 cooling m odules ar e implemented T he blowers within operate at different fa
41. e Presence detection through an 1 C serial bus Regenerate Logical Drive Parity Automatic Rebuild upon Failed Y Drive Replacement Yes Yes Yes es A 5 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Manual Clone of Suspected Ves Failed Drive Concurrent Rebuild on Multiple Drives in a RAID 0 1 or Yes RAID6 Logical Drive Firmware applies conservative write through Event triggered operation operation in the event of module failures and raises fan rotation speed A 6 Appendix B Pinouts B 1 GbE Ethernet Port Pinouts iSCSI Host Ports Automatic MDI MDI X Crossover Crossover can be implemented internally at hub or switch or externally through twisted pair media Color Match Orange Orange white Green Blue Green white Brown Brown white Blue white GbE Ethernet Port Pinouts B 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual B 2 Ethernet Management Port Pinouts Link Activity ein o mwa e mw p a fe w Ethernet Port Pinout Definitions B 3 DB 9 Serial Port Pin4 Pin3 Pin 2 PINS DTR1 TXD1 RXD1 Pin1 GND Pin 9 Ping Pin 7 RI1 CTS1 RISI Serial Port Pin Name Description 1 oo Data CamerDetect 2 oor receta Data Ca or Data Terminal Reay e on Gone e os Data SetReady pe ers Cleartosend a Rn Ringing indicator Serial Port Pinout Definitions B 2 Galaxy GHDX4
42. e ex isting D LUN m apping information You will need the list for restoring ID LUN mapping after restoring defaults Default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN and it will be necessary to restore the previous s ettings using the Restore N VRAM f rom D isks or Restore NVRAM from Files functions Configurations such as ID LUN mapping will be restored after a system reset How to use the button After the s ystem is powered down you can use a s traighten paper clip to press the button Press and hold the button down power on the system and wait for the associated LED and the system Ready LED to light up The Restore Def LED and the firmware Default Restored event m essage w ill indicate as uccessful r estoration of firmware defaults GbE Host Port LEDs Four 4 GbE host ports which provide different connection speeds are located ont he c ontroller faceplate S hielded Cat5e straight through Ethernet cables can be us ed to connect the RJ 45 ports to the network Two 2 LEDs located on each port indicate the Ethernet connection s peed and ink s tatus S ee t he d iagram bel ow f or t he locations of the two 2 LED indicators PAE Speed Link GbE Host Port LEDs Color ON indicates currently connected with Speed GbE speed 4 2 8 4 2 9 Chapter 4 System Monitoring OFF means connected with 10 100 speed
43. e npn Temnepatype OKpy gt KaloLuen cpegbi BbILUe 50 C MOX T NPUBECTH K BbIXOLY ODOPy OBAHUA n3 CTPOA Pa3melijauTe LIHYp NUTAHUA B He JocTynHom ANA NONb3OBATENA MecTe 3anpellaerca CTaBUTb Ha WHYP MMTaHna Kakne nnGo Mpe MeTbl lpn padote c o6opyfoBaHuem HeoOxo JuMoO yuUTbIBaTb BCE npeaynpexAaenua n 3aMeyaHua Ecru 000pyJIOBAHH He UCTMOJIB3YETCA B TCYCHHM JJIMTEJIBHOTO BPeMeHH OTKJIFOUNTEe Cro OT CETHA MIMTaHnaA SanpeluaeTca BCKpbIBaTb O6opygoBaHnne ObopyaoBaHue MOXxeT Galaxy Raid Installation and Hardware Reference Manual BCKDbIBaTbCA TONIBKO KBANUCULIMPOBaHHbIM NepCcoHanom 10 pn BOBHUKHOBeHuM OAHOro n3 NOBpexAeHUN ODOPpyAOBAHuA BbI3oBuTe oOcny gt KuBaloLuMn nepcoHan a MNoBpexpgeHue WHYpa MUTaHua NIM BUNKH b OOopy10BaHme He paoraer HJIH ero paora He COOTBETCTByeT MHCTpyKUMH MNOJIB3OBATENA e O6opy1oBaHne noBpexpeHo f OOopyAoBaHue Meer OYEBUAHbIN Mpu3Hak NONOMKM 11 McTOyYHUK MUTaHua DOmKeH ObITb YCTAHOBSIEH B COOTBOTCTBUN C UHCTpyKLNeN TOK Harpy3Ku N BbIXOMHAaA MOLUHOCTb He AOJDKHbI NpeBbILUATb yKa3aHHbIX B CneunoukKaL un Rorke is committed to being properly prepared and taking all the necessary steps that will result in our compliance with the new European d irective RoHS 2002 95 EC on or bef ore the specific dates set forth in those applicable laws and regulations Rorke is ap plying its o wn internal ef forts and expertise and is working closely with customers and suppliers to achieve compliance while mai
44. e system has a s afee lectrical earth connection via power cords to the power source sockets at the installation site Be sure that the rack cabinet in which the system chassis Is to be installed pr ovides s ufficient ventilation c hannels and a irflow circulation around the chassis Provide a s oft clean surface to place your enclosure on before working on it Servicing the enclosure on a rough surface may damage the finish of the chassis If iti s necessary to transport t he s ystem r epackage a Il disk drives separately lfone oft hef ollowing situations ar ises g ett he enc losure checked by service personnel a Any of the power cords or plugs is damaged b Liquid has penetrated into the system c The enclosure has been exposed to moisture d The system does not work well or you cannot get it to work according to this manual e The system has dropped and been damaged f The system shows obvious signs of breakage Static free Installation Static electricity can damage the system s electronic components To prevent E SD dam age toan yof t he c omponents f ollow t hese precautions before touching or handling them Discharge the static electricity accumulated in your body by wearing an anti static wristband Use antistatic strap during handling Connect the equipment end of the strap to an unfinished chassis surface Avoid carpets plastic vinyl and styrofoam in your work area Ifthe need s hould ari
45. each side Hard Drive Drive Tray Loosening the Hard Drive Screws Step 6 Step 7 Step 8 Step 9 9 16 Place the replacement drive into the drive tray making sure that the interface connector is facing the open side of the drive tray and the label side facing up Adjust t he d rive s ocation until the m ounting holes inthe drive canister are aligned with those on the hard drive 4th 1st Drive Mounting Hole Locations Secure the disk drive with four 4 of the supplied 6 32 flat head SCrews Align the drive tray with a drive bay Gently slide it in until the drive tray reach the end of drive bay This should be done smoothly and gently Chapter 5 System Maintenance Installing a Drive Tray Step 10 Close the front bezel Make sure the front bezel is closed properly to ens ure t hat the b ack end c onnector is properly mated with the corresponding connector on the backplane If the front be zelc an not be closed properly the c onnection between the hard drive and the system may come loose and mysterious drive signals may result Step 11 Lock the bezel into place by turning the bezel lock until the groove on its face is pointing down vertical orientation Step 12 The Drive B usyL ED willl ightup afteraf ews econds meaning the system is attempting access If the replaced drive belonged to a logical drive with fault tolerance e g RAID levels 1 3 5 or 6 a logical drive rebuild proce
46. ed LEDs Each LED corresponds to an individual cooling fan See the figure below Please refer to the cooling module LED definitions shown in the table below Cooling Module LEDs and Cooling Fan Locations Static Red OFF The cooling fan operates normally ON The cooling fan has failed Cooling Module LED Definitions 4 10 Chapter 4 System Monitoring 4 3 Audible Alarm 4 3 1 4 3 2 Overview Different environmental and oper ational pa rameters like temperature etc have be en as signed ar ange of values bet ween which they can fluctuate If either the upper or lower thresholds are exceeded an audible alarm will be triggered The alarm will also be triggered when a component fails If the system administrator is onsite an d hearsa n alarm t hem anagerm ustr ead the er ror message ont he terminal or Web GUI s creen to determine what has triggered the alarm After determining what has occurred a system administrator must take appropriate actions to rectify the problem The Alarm beep pattern is described in the Troubleshooting Guide included in your product utility CD A WARNING If an al arm is triggered it is necessary for you to determine the problem Ifthe aud ible alarm is ignored and the problem is not rectified unexpected damage may occur Alarm Triggers If any of the following components f ails the au dible alarm will be triggered e RAID controller e Cooling module e PS
47. ed component s hould only be removed when a replacement is available If a failed component is removed but not replaced airflow will be disrupted and damage to the system can result Chapter 2 Hardware Installation 2 1 Introduction This chapter provides detailed instructions on how to install the system Installation into a rack or cabinet should occur before the hard drives or drive trays a re installed into the system Please confirm that you received all of the components listed on the included Unpacking List before proceeding with the installation process A CAUTION Carefully follow the installation instructions described in this manual to pr event difficulties during in stallation anddam ageto your subsystem 2 2 Installation Prerequisites 1 Static free installation environment The Galaxy HDX4 system must be installed i n as tatic free en vironment to minimize the possibility of electrostatic discharge ESD damage 2 Component check Before installing the Galaxy HDX4 system you should first check whether you have received all the required components If any items appear damaged contact your vendor for a replacement 3 Hard drives Up to twelve 12 SAS 6Gb s or SATA 3Gb s hard drives have be en pr einstalled bas edon yourr equested requirements 2 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual NOTE Regarding SATA disk drives currently only 3Gb s SATA disk dri
48. er RS 232C through a DB 9 male to DB 9 female serial cable LCD keypad panel The Web GUI Manager program using the Ethernet management port 10 100BaseT or in band connection over host links Menu driven text based firmware embedded utility via telnet e http session with Embedded Web GUI that resides in controller flash Performance Rae Yes Monitoring Remote Control and Veg using ethernet 192 168 1 129 Monitoring Yes via Web GUI sub modules the Notification Event Broadcast Alert Manager utility or the firmware embedded browser based Web GUI Hardware Connection over Ethernet or RS 232C Configuration data stored on disks for logical drive assemblies to exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Applies to uses such as Drive Roaming Via audible alarm system LEDs LCD keypad panel Failure Indicator Web GUI Manager session event messages or terminal emulation screen A 5 Fault Tolerance Management Specification Yes with user configurable detect only clone and replace and perpetual clone options The S M A R T feature depends on HDD implementation CBM Cache Backup Module Yes Configuration Configuration on Disk Drive S M A R T Support Yes reported to firmware Events occurred in JBODs are reported through SES commands via the SAS data links back to the managing RAID enclosure ee ee O Detection a e Drives Sensors and Modul
49. etailed c onfigurations s uch as v arious parameters and host LUN mappings will be erased There is a non latch type push button accessed through an opening on the controller faceplate Why restoring defaults 1 Some of the latest firmware up dates may be incompatible with the firmware currently running on yours ystem These updates may require restoring firmware defaults before firmware upgrade can actually take place 2 Firmware has an embedded 2GB threshold for internal s ettings such as the supported no of logical drives When you upgrade controller D IMM m odule say from 2GB to 4 GB y ou need to restore firmware d efaults after you upgrade your DIMM m odule size to 4GB 3 Another c ondition t hat requires r estoring defaults i s when a system administrator forgets the password controlling the access to a RAID system Before pushing this button also practice the steps isted ab ove You c an access c onfiguration s creen and manually record array information even without a password 4 7 Galaxy GHDX4 SCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 4 8 4 2 7 Listed below are the necessary procedures that should be completed before using this button 1 Stop host l Os 2 Before pr essing t his b utton t or estore f irmware def aults it is highly advised to save you current configuration using the Save NVRAM function in firmware utility or the Web GUI 3 Youm aya lisom akeal istof t h
50. ey do not contain a hard drive must be installed into the enclosure Leaving a drive bay or module slot open will severely affect the airflow efficiency within the enclosure and will consequently lead to system overheating Keep a faulty module in place until you have a replacement unit and you are ready to replace it Rack mounting The system is intended to be rack mounted The following concerns should be heeded when mounting the enclosure into a rack cabinet a An enclosure without d isk drives can weigh 17 kilograms Two 2 people are required to install or relocate the system Drives should be removed from the enclosure before moving the system b The system is designed to operate in an environment where the ambient temperature around the chassis must not exceed 35 C c The open ings onthe enclosure ar e f or air circulation a nd hence the ventilation openings should never be obstructed d Proper grounding o ver current protection and s tability features should be provided with the rack cabinet into which the system is mounted Operate the system in an environment with least humidity Place the system on a reliable surface when servicing individual modules A drop or fall can cause injury Make sure the voltage of the power source is within the rated values before connecting the system to the power source You may also refer to Appendix A of this manual for technical details Airflow considerations The system requi
51. hese precautions can result in permanent damage and timely delays 5 2 3 Removing a Controller Module To remove a controller module Step 1 Prepare a clean static free work pad or container to place the controller that will be removed from the chassis Step 2 Make sure there is no access from host computers to the system to avoid losing data Stop all I O access to the system and make sure all cached writes have been distributed to disk drives using firmware s Shutdown Controller function if access to controller firmware is still possible This f unction is ac cessedf rom Main M enu gt System Functions lt Main Menu gt Quick installation view and edit Logical drives view and edit logical Volumes view and edit Host luns view and edit Drives view and edit channels view and edit Configuration parameters view and edit Peripheral devices vstem Functions Mute beeper change Password Reset controller control Enter Select Esc Exit ctr l L Refresh Screen 5 3 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 5 4 Step 3 Step 4 Step 5 Step 6 Power off the system Power off the system in the way described in Chapter 3 Be sure to flush all cached data before powering off the system If it is not possible to do this turn off both PSU modules and disconnect the power cords Disconnect all cables that are connected tothe controller module
52. l the contact resistance by your hands use more force and then p ull both of the ej ection evers up wards to secure the controller into chassis Step 8 Secure the controller by fastening the two 2 screws you previously removed to the ejection levers 2 22 Chapter 3 System Connections This c hapter outlines s ome ge neral c onfiguration r ules you s hould follow when configuring a storage s ystem and i ntroduces basic information about cabling and topologies for the iSCSI version of the Galaxy HDX4 You can refer to these topologies or use them as a gui de for developing your o wn unique t opologies A complete des cription of the p ower on and p ower off procedures is also given in this chapter 3 1 Connection Overview 3 1 1 Cabling Following are the requirements for the type of cables us ed to connect the system s iSCSI host ports iP Ethernet c ables ar e us er supplied Cat5e shielded STP t ype network cables or better performance types important for meeting the requirements imposed by emission standards A shielded STP twisted pair cable is available as an accessory 2 Straight through Ethernet cables with RJ 45 plugs 3 Use of cross over cables can also be automatically detected and re routed for a valid connection Connection 1 Directly toi SCSI in itiators software or har dware or via Gigabit Ethernet switches 2 To servers equipped with iSCSI HBA preferably a hardware TOE TCP IP O ffload E
53. l when handling a har d drive 7 Handle a hard drive only by the edges of its metal cover and avoid touching its circuits part and interface connectors Step 1 Identify the location of the drive tray that contains a har d drive i ndicated as f aulty Y oum ay use f irmware ut ility or Web GUI software to ocate af aulty dr ive T he d rive t ray LED should also light red The diagram below shows the numbering of the hard disk drive slots Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Slot 9 Slot 10 Slot 11 Slot 12 Hard Drive Numbering Al WARNING Removing the wrong drive can fatally destroy a logical drive Step 2 Use a flatblade screwdriver to turn the r otary b ezel lock to the u nlocked p osition i e the groove on itsfaceisin a horizontal orientation Locked Unlocked a ah T A ys y gt Opening the Front Flap Step 3 Open the tray bezel by pushing the release button The front bezel will automatically swing open 9 15 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Opening the Drive Tray Front Bezel Step 4 Step 5 Remove the drive tray by pulling it one inch away from the drive bay Wait for at least 30 seconds for the disk drive to spin down and then gently and carefully withdraw the drive tray from the chassis Remove the four 4 retention screws that secure the hard drive from the sides of the drive tray two on
54. lty BBU To replace a BBU please follow these steps Step 1 Remove controller as previously described Step 2 Remove th e fa ulty B BU fr om th ec hassis Loo sent he captive screw at the end of BBU module Step 3 Install the replacement module by orienting its protruding edge on one side into the insertion slot and lowering it towards the charger board See 1 in the figure below Chapter 5 System Maintenance Captive Screw Connector to BBU Module Charge board Flash Backup Insertion Slot Module Installing BBU into a Controller Step 4 Carefully a lign the B BU c onnector w ith t hat ont he c harger board Put the BBU down to mate the connectors Guide pins on the BBU will help ensure proper connection See 2 in the figure above Step 5 Secure the BBU by fastening its captive screw See 3 in the figure above Step 6 Re install the controller as previously described Step 7 Power o n the system The BBU L ED wills tart flashing to indicate that the BBU is being charged When the BBU is fully charged the LED will be off 1 A replacement BBU takes approximately twelve 12 hours to charge to its full capacity Reset the system whenever a BBU is replaced or added in order for the replacement module to take effect 2 The life expectancy of a BBU is three 3 years Follow the procedures above to replace a used BBU in order to maintain the fault tolerance feature 3 The chance of BBU charger f
55. m Pleaser efert oC BMi nstallation procedures at the end of this chapter Rack installation The enclosure chassis can be installed into a rack cabinet using separately purchased rackmount brackets or Infortrend s IFT 9373CSLIDER36 brackets 2 3 Safety Precautions 2 3 1 Precautions and Instructions 1 Static free installation e nvironment The enclosure must be installed in a static free environment to minimize the possibility of electrostatic discharge ESD damage Component check Before installing the enclosure check to see that you have received all the required components If any items appear damaged contact your vendor for a replacement 2 3 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 2 4 10 11 Rack installation The enclosure chassis can be installed into a rack cabinet using separately purchased mounting rails support brackets or Infortrend s IFT 9373CSLIDER36 rackmount rails Disconnect the power cords if the need should arise for cleaning the chassis Do not use liquid or sprayed detergent for cleaning Use a lightly moistened clothe for cleaning Be sure the correct p ower range 100 120 to 220 240VAC is supplied by the power source at your installation site It is highly recommended to connect two different power supplies to separate power s ources e g one to a p ower outlet andthe other to a UPS system Thermal notice All drive trays even if th
56. mes with ej ection levers or retention screws use them to secure the module 5 2 Replacing a Controller Module 9 2 9 2 1 Overview Two replaceable components are contained in a controller module DIMM Module The D IMM m odule c an ber eplaced whena D IMM module fails or if a larger capacity DIMM is required CBM optional As part of the C BM m odule a BBU within is u sually replaced e very three 3 years Ifa BBU has lost its ability to hold electric charge replace it with ac ertified module Chapter 5 System Maintenance WARNING The BBU within the chassis is not hot swappable BBU is contained in a RAID controller c anister To replace a BBU you m ust remove a RAID controller It is recommended to remove the BBU before replacing a DIMM module because once a controller is removed from the chassis BBU will discharge to support the cache memory If you replace a D IMM module with supplied voltage damage may occur 2 Replace a DIMM one 1 minute after the BBU is removed 5 2 2 Notes on Controller Maintenance Re usingt he DIMM m odule r emoved f rom af ailed c ontroller is no t recommended unless you have a similar RAID system to test its integrity When r eplacing t he c ontroller m odule you m ustr emember t hat t he controller board is one of the most sensitive components in the system All previously stipulated safety precautions see Chapter 2 must be s trictly adhered to Failure to adhere to t
57. mponents The HDX4 DS houses many active components and most of them can b e ac cessed t hrough ei ther the f ront or the rear p anel T he modular des ign of the components facilitates their easy installation and removal H ot swap mechanisms are incorporated to e liminate power surges and signal glitches that might occur while removing or installing these modules 1 2 1 Drive Trays Rotary Bezel Lock Drive Busy LED OC na Power Status LED Drive Tray Front View n Release Button The system comes with twelve 12 drive trays with 1 inch pitch 3 5 inch 6Gb s SAS or 3Gb s SATA disk drives pre installed The drive bays are accessible from the enclosure front panel Two 2 LEDs on the front bezel indicate the operating statuses A rotary bezel lock on each drive tray secures the hard drive in place while a release button enables fast retrieval of a hard drive There are screw holes on the sides of the drive tray for securing hard drives to the drive tray A WARNING Be careful notto warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it The drive tray has been customized to fit into the drive bays of the system If the drive bay superstructure is deformed or altered the drive trays may not fit into the drive bays Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 1 6 1 2 2 The RAID Controller Module 1 2 3 The default si
58. n the slide runners A click sound will be heard when the inner glides catch the spring latches on t he slide runners Fasten f ours crews pr ovided in your enclosure accessory box M5 M6 or 10 32 through holes on the forearm handles M5 M6 10 32 E E r J Ee E F E gt Se AAA A Chapter 2 Hardware Installation Mount bezel over the face of the enclosure and secure with thumb screws HOOOOOOOO0O0 M5 M6 10 32 ODODOO Removing Chassis Step 1 Step 2 Step 3 Enclosure Step 4 If you need to remove a chassis from the rack Loosen bezel thumbscrews and remove bezel Remove the screws fastened through the chassis ears Pullthe chassis out until itis stopped bythe retention latches Use both hands to support the weight of the chassis and then use your index fingers to press and pull the release latches towards you JOUUUUUU Ree ee a OOUOUO UL Removing Chassis from Rack When the chassis is released slowly pull the chassis from the rack Another person should be helping you to remove the chassis from the rack 2 15 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 2 7 Controller Installation 2 16 2 7 1 Installing a Controller Module E NOTE If you have a separately purchased CBM install it before you install the controllers Please refer t
59. n speeds When the system operates normally the cooling fans operate at the lower speed If a m ajor component fails or when one of the temperature thresholds is violated the blowers automatically raise its rotation speed System Monitoring The subsystem comes with a number of different monitoring methods that provide you with continual updates on the operating statuses of the subsystem and individual components The following monitoring features are included I2C bus The following system elements are interfaced to the RAID controller over a non user serviceable 12C bus Power supplies and cooling modules Module presence detection circuits Temperature sensors for detecting the temperature on t he backplane board and controller board Chapter 1 Introduction 1 3 2 LED Indicators 1 3 3 The f ollowing ac tive c omponents c ome with L EDs to i ndicate t he status of individual components Please refer to Chapter 4 for more information on system monitoring e LCD keypad panel three 3 status LEDs e Drive trays two 2 LEDs on each tray e RAID controller S X 6 system status indicating LEDs two 2 Ethernet management port status LEDs two 2 LEDs per host port one 1 LED specifically for the Restore Default functionality Expansion link status is indicated by LEDs on the expansion enclosures e Cooling modules two 2 LED on each cooling module e PSUs one 1 LED on each module Audibl
60. n sustain and transfer cached data to a flash backup module in the event of a power outage or in the unlikely event of both PSUs failing A BBU consists of a metal bracket battery cell pack and a PCB board that connects to the charger b oard BBU supplies p ower dur ing da ta transition from cache m emory to flash P lease read the BBU han dling precautions below before handling BBUs BBU Fault Conditions A BBU failure can result from the following 1 A BBU has lost its ability to hold electrical charge This may be the case after the battery cells have been recharged for many times regardless of how long the module has been used Therefore a stable power source is important for system operation 2 The charger circuitry implemented with the controller has failed There are other conditions that might trigger BBU fault events and the BBU fault LED 1 Thet emperature s ensoront hes ystem s c harger c ircuitr eports a temperature r eading ex ceeding t he pr e sett hreshold T he c harger circuits will enter a low power and self protection state 2 ABBU module has been charged for over twelve 12 hours A timer is embedded with the charger When this occurs the charger will enter a timer fault state This condition usually occurs with a brand new BBU or with a totally discharged BBU Charging will resume automatically if you remove re install the BBU module or reset the system 5 4 2 BBU Warnings and Precautions 7 Install or
61. ng events occurred Chapter 4 System Monitoring 4 2 Status indicating LEDs 4 2 1 4 2 2 LED Overview All FRUs Field Replaceable Units have status indicating LEDs that reflect the operational status and integrity hh en E NOTE The expansion link status is indicated by the LEDs on the JBOD controllers LCD Keypad Panel The LCD keypad consists of five 5 buttons three 3 LEDs and a 16x2 character LC Ds creent hat pr ovides ac cess t of irmware embedded utility Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to skip the current event Function Keys Press the UP and DOWN arrow keys to select viewing items In the bottom row of the main menu View and Edit E vent Logs the most recent event is displayed Browsing Events To s ee det ailed d escription of eac h e vent use t he ar row keys to select an event and press and hold down the ENT key until a short beep sound is heard then use arrow keys to browse through the description lines If you tab the ENT key lightly system will prompt you to delete event Press ESC to return to the previous menu level Mute Button The MUTE button silences the alarm temporarily until the next event occurs The definitions of LEDs on the panel are given below LCD Keypad Panel 4 3 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual ON indicates that po wer
62. ngine card and t hen to client stations with an Ethernet NIC or SCSI HBA 3 The system presents its logical volumes through SCSI like IDs and LUNs These RAID volumes then appear as SCSI targets through the network 3 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Even thoughi SCSI initiator s oftware is ac ost effective way of building an ISCSI SAN software initiator adds additional workload to the server CPU It is recommended to apply iSCSI HBAs that come with TCP IP offload engines in order to reduce overhead WARNING All cables must be handled with care Make sure Ethernet cables do not run parallel with power cords To prevent interference within a rack system the cable routing path must be carefully planned and they must not be bent 3 1 2 Network Topologies The i SCSI h ost por ts c onnectt o E thernet n etwork dev ices an di SCSI initiators that c omply with the ETF SCSI s tandard RFC 3720 N etwork connection of the i SCSI por ts i s flexible T he us e of net work c onnecting devices s ubnet Name S ervers or iSCSI management s oftware c an v ary from case to case In the following sections configuration diagrams will be provided to i Illustrate the possible us es of the HDX4 system inani SCSI network Note that host NIC ports and the storage system s iSCSI host ports must be configured into the same subnet 3 1 3 Points of Failure The primary concern fo
63. ntaining an uninterrupted supply of qual ity products Rorke is c urrently i nvestigating evaluating and qualifying our materials and c omponents to ensure that products sold on or after 1 J uly 20 06 in s uch territory are in compliance with the above regulations Disposal of Old Electrical amp Electronic Equipment Applicable inthe E uropean U nion and ot her E uropean c ountries with separate collection systems This symbol on the product or on its packaging indicates that this product shall not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative c onsequences f ort he environment and hum an health which c ould o therwise b e c aused if t his pr oduct is thrown into the garbage bin The recycling of materials will help to conserve natural resources For m ore det ails ab outr ecycling of t his pr oduct please contact your local city office your hous ehold waste disposal service or the shop where you purchased the product Vil Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Table of Contents CONTACT INFORMATION Suri Mex netudeeds ERROR BOOKMARK NOT DEFINED COPYRIGHT ZO Osiris sa Daas gate ances ERROR BOOKMARK NOT DEFINED This Edition First Published 2010 e cc eceeeeeeeceeeeeeeeees Error Bookmark n
64. o the nstalling CBM Optional section in this chapter Step 1 Step 2 Step 3 Step 4 Ejection levers Wear an anti static w rist st rap When hand ling the controller avoid touching circuit boards and connector pins Remove controller from the controller box Align the controller m odule with the controller m odule bay making sure that the levers are down Gently slide the controller module in Secure the connection When the controller is reaching the end and you feel the contact resistance use s lightly more force to mate the controller with backplane connectors When the controller is almost fully inserted us e the ejection levers to s ecure t he controller T he l evers help ens ure that the b ack end connectors are properly mated Using Ejection Levers to Secure Controller Step 5 Step Fasten th e retention sc rews Once fully inserted secure the controller module to the chassis by fastening t he r etention s crews t hrought he holes underneath the ejection lever Continue with installing cabling and other components Chapter 2 Hardware Installation 2 8 Hard Drive Installation Hard Drive Installation Prerequisites Hard drives have be en pr e integrated i nto the dr ive trays forthe HDX4 DS system Ilfa h ard drive has to be replaced f ollow t his procedure Before installing hard drives the following factors should be considered Capacity MB GB Use drives with the same capaci
65. odged g ently pull the PSU module outof the system If the system is mounted in a rackmount rack use another hand to support its weight while removing the module 5 11 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Removing the PSU Module A WARNING When a P SU is r emoved f orm the c hassis t he c ooling m odule i s also removed from the chassis Hence the airflow provided by the cooling module is also disabled With an em pty module b ay airflow will also be disrupted It is t herefore r ecommended t he r eplacement pr ocedure is completed inl ess than f ive 5 m inutest o preventt he s ystem f rom overheating Step 5 Install the replacement module Mak e s ure t he ex traction handle is held at its lowest position so that the saddle notches on the sides of the handle can snap onto the metal anchor pins on the interior walls of the PSU slot Push the PSU into chassis an d when you feel the c ontact r esistance pu ll t he handle upwards to secure the module Extraction psy handle Chassis Locked position Securing PSU Using the Extraction Handle Step Secure t he P SU tothe system by fastening t he r etention screw through the PSU extraction handle Step 7 Replace the power cord that connects the PSU module to the mains Step 8 Power on the PSU module 5 12 9 6 Chapter 5 System Maintenance Replacing a Faulty Cooling Module 5 6 1 Notes on Cooling Module Main
66. om reliable vendors with reliable chips DIMM Module Installation Step 1 Step 2 Step 3 Step 4 Use of an ESD grounding strap is highly recommended Remove the controller module See pr evious s ection f or details Remove the BBU module fi nstalled Carefully p lace t he module for it contains Li lon batteries Do not drop it onto the floor or place it near any heat source Wait one 1 minute for the remaining electricity on the main board to disperse Remove the faulty module from the DIMM socket To do this push down the white module clips on either side of the DIMM socket The DIMM will be ejected from the DIMM socket White Clip Removing a DIMM Module Step 5 Step 6 Insert th e replacement module into the DIMM s ocket Make sure the white clips of the DIMM socket areinthe open positions Align the DIMM module with the DIMM socket b y checking i ts keyed pos ition O nce aligned gently and firmly push the DIMM module into the socket The w hite c lips ont he sides of t hes ocket w illc lose automatically and secure the DIMM module into the socket Reinstall the BBU module See the section nstalling CBM Optional in Chapter 2 for detailed descriptions of relevant procedures Chapter 5 System Maintenance Step 7 Reinstall the controller module After the DIMM module has been properly installed install the RAID controller 5 4 Replacing a Faulty CBM 9 4 1 The C BM module ca
67. on Options Y Intiator Service Y Software Iribator Y Microsoft MPIO Multipathing Support for iSCS 3 3 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 3 2 1 Sample Topology Single controller with Fault tolerant Paths Component Description HDX4 RAID iSCSI RAID managed by a single controller 4 system with 4 host ports HBA or NIC SCSI initiators preferably PCI E TOE cards GbE cables GbE network cables EJ Software RitePath to m anage the fault tolerant pat hs gt with failover failback and load balance RAID 4 ogical p artitions created from 21 ogical configuration volumes 2 Logical V olumes each contains a ogical drive 2 Logical Drives E ach ogical par tition a ppears ont wo different ho st inks for the p urpose of fault tolerance U se RitePathm ulti pathing software so that your operating s ystem can identify al ternate paths to the s ame ogical drive EHI aS estan io CHI a CHi 101 eo Es Logical Partition Logical Partilion LogecalPartilion Logical Partition a RAID Enclosure JBOD Expansion Enclosure Sample Topology Single Controller with Fault tolerant Paths 3 4 Chapter 3 System Connections 3 2 2 Sample Topology Single Controller with Trunks Component Description SCSI RAID m anaged by a single controller w ith 4 host ports iSCSI initiators preferably PCI E TOE cards GbE network cables RitePath
68. onality listed in the s pecification sheet user s m anual We pr ovide s pecialr evisions f or v arious application p urposes Therefore D ON OT upgr ade your f irmware unless you fully understand what a firmware revision will do Problems t hat oc cur dur ingt he updating pr ocess mayc ause irrecoverable errors and system down time Always consult technical personnel before proceeding with any firmware upgrade xiii Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual This page is intentionally left blank XIV 1 1 Chapter 1 Introduction Product Overview Introduction This chapter briefly introduces the Galaxy H DX4 SCSI to SAS SATA RAID subsystem The HDX4 DS system comes with four 4 Gigabit Ethernet host ports on the RAID controller and delivers fast I O performance over iSCSI packets Galaxy HDX4 12bay RAID System Galaxy s i SCSI s torage s upports net work initiators compatible with the IETF Internet Storage Name Server iSCSI standard RFC 3720 with the following functionality Access control via NetMask IQN and IP filtering SNS amp SLP device discovery CHAP access control security Jumbo frames Internet SCSI iSCSI protocols are embedded in firmware and l Os and are rapidly processed via dedicated algorithms The HDX4 DS is built around reliable hardware and sophisticated RAID technologies I O requests are packaged and transmitted over local a
69. ormation on how to monitor your subsystem using these LED indicators Restore Default Button amp LED The restore default button andL ED areus edto restoref irmwared efaults w hen upgrading f irmware u pgradingD IMM s ize ori fan Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Host t board administrator forgets the system password For more details please refer to Chapter 4 1 2 4 Cache Module The controller default for the cache module is a 1GB DDRII module and the maximum size that can be a llocated is 4GB The memory socket is located on the side of the controller board 1 2 5 CBM Optional Feature The C ache B ackup Modu le CBM is ano ptional f eature f or t he HDX4 DS The CBM consists of a Li lon battery backup unit BBU module and aflash backup module see the diagram bel ow T he BBU can support the transfer of cached data from cache memory to an onboard flash backup module in the event of a power outage Flash Backup Module Heatpiped fanless heatsink _ _ _ _ _ Cache memory Battery Backup Unit Modules within a Controller Canister 1 8 The B BU is only partially charged whens hipped Therefore af ter powering onthe subsystem the B BU wills tart c harging to its f ull capacity It normally requires approximately twelve hours for the battery to be fully charged If the battery is not fully charged after twelve hours there may be a problem with th
70. ot defined Disclaimer Error Bookmark not defined o AAA O O ee Error Bookmark not defined WARNINGS AND CERTIFICATIONS 0cceceececeececeececeeeeeeeeeeeaeeees ERROR BOOKMARK NOT DEFINED TABLE ORs SON TENTS ie ee VIII SAFETY PRECAUTIONS cnica ERROR BOOKMARK NOT DEFINED Precautions and INStructions 2 0 0 0 cc cceceeeeceecceeeeceeceeeeeeeeaees Error Bookmark not defined FS DSC AUN ONS es aii ee eee Error Bookmark not defined ABOUT THIS MANUAL cala dond cartes ERROR BOOKMARK NOT DEFINED REVISION HISTORY oral ora aca ERROR BOOKMARK NOT DEFINED WHO SHOULD READ THIS MANUAL cccececcececeececeeceseeceseeeeeaeees ERROR BOOKMARK NOT DEFINED Related Documentation ocooccococccccnccnconcnncnccnconconinncnccnnoninnns Error Bookmark not defined CONVENTION Sa codi ERROR BOOKMARK NOT DEFINED Naming Error Bookmark not defined Lists Error Bookmark not defined Important Informati0N occccccccccccccnnncconnncconnnnconononinonononons Error Bookmark not defined SOFTWARE AND FIRMWARE UPDATES 0ocococcncoccncoconcnconinconinconencns ERROR BOOKMARK NOT DEFINED CHAPTER 1 INTRODUCTION 1 1 PRODUCT OVER MIE a E 1 1 1 1 TFOdUCIO Mir A IA ta litio 1 1 1 2 ENCIOSUTS ays cic E E EEE EE E E E E EET ATE E 2 1 2 SYSTEM COMPONENTS sita iria ni ici 5 1 2 1 DINS AY S eaaa a a N 5 1 2 2 The RAID Controller Mod le uma aid 5 1 2 3 Controller Module Interfaces mitin id 6 1 2 4 Cache Mod uranio 7 1 2 5 CBM Option
71. ple Target IDs Host Channel Firmware on Flash Memory Drive Hot swap Yes with Yes with transparent reset of non responsive drives reset of non responsive drives Controller Hot swap a Yes capability A 3 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual A 2 2 Architecture A PowerPC 800GL 800GL SS A MEME Intel 82580 x 1 4 channels per controller Controllers DIMM DIMM Slot For one 240 pin DDRII SDRAM module nn ASIC667 64 bit chipset Flash ROM 64Mbit 8MB Hardware XOR Yes Real time Clock For event messages with time record and task scheduling A 3 Power Supply Specifications Nominal Power Power 530W with active PFC Eta Output 12 0V 25A Max 5 0V 43A Max 80 PLUS E delivering more than 80 energy Efficiency efficiency Input Frequency Frequency Input Frequency 47 47 to 63Hz 0 47 to 63Hz 0 AC Input 100VAC 10A to 240VAC 5A with PFC Power ach ES Hold up Time At RASI 20ms at 115 230VAC full load after a loss of pene petit Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also available CoolimaEane No fans specific for PSU heated air is drawn by the 3 cooling fan module fixed in the rear section of PSU Over temperature Protection A 4 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual A 4 RAID Management Specification Text based firmware embedded utility ov
72. prepared with adequate lengths to c onnect t o po wer s ource a nd other devices When installing the system into a rack or cabinet it is advisable that two 2 people assist in the mounting process Package Contents The rackmount rail kit should include the following components Item Description Quantity Mounting bracket assembly L shape left side Mounting bracket assembly L shape right side Flange filler plate fixed behind chassis ears Cross recess truss head screws M5 x 9 0mm 6 32 x10mm flathead screws 6 32 L6 flathead screws 4 2 9 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Screws for securing chassis to the front rack posts are provided in the system s accessory box There are 4 M5 x35mm 4 M6 x35mm and 4 10 32 31 75mm screws 1 Left slide bracket Right slide bracket Truss Head Screws ammo veer Inner glides 04 Filler plates 05 M5 x 9mm o o ICE 6 32 x10mm 6 32 L6 T flathead screws flathead screws v gt Cage Nuts e a Rackmount Rail Components Installation Pre requisites e One 1 medium sizea nd one 1 small size cr oss head screwdrivers e One 1 medium size flat head screwdriver e Because the RAID system can weigh 17 kilograms without hard disk dr ives two 2 people arer equired tor ack mountt he enclosure CAUTION The hard drives and drive trays s hould onl y be installed into the system after the system ha
73. r configuring host side topologies is to avoid points of failure lt is therefore preferred that two HBA cards are installed on the host side Data flow and access management should therefore be implemented to avoid ac cess c ontention RitePath MPIO software canbe implemented in order to access a RAID volume through an alternate data link in the event of cabling failure 3 2 Host Connection Topologies Note the following with the configurations diagrammed below 1 Use the Ethernet management port for management purposes i e Web GUI or telnet console This Ethernet management port is not used for I O transactions 3 2 Chapter 3 System Connections Configurations such as subnet or Virtual LAN can separate iSCSI host links decrease overhead and eliminate the impact of link failure Multiple arrays or logical partitions can be created and made available separately through different IDs or LUN numbers on the host ports Usually a RAID5 logical drive of eight 8 members often brings optimal array p erformance Y ou may attach expansion enclosures to ex pand system capacity NOTE If you are using the Microsoft s s oftware initiator please des elect the embedded MPIO function when installing t he s oftware as the M PIO selection creates conflicts with the Galaxy RitePath MPIO driver Software Update Installation Wizard Microsoft iSCSI Initiator Installation Microsoft SCSI Initiator wil be upgraded from 2 Ox Installah
74. r efer to Web GUI s User s Man ual If your environment has no DHCP server a default IP lt 192 168 1 129 gt can be used to make an access for the first time 3 9 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 3 5 Connecting Power Cords Use the included cable clamps to secure power cord connections Step 1 Remove power cords and cable clamps from the accessory boxes Step 2 Combine cable straps with cable clamps Push barb anchor Cable clamp Combining Cable Strap and Cable Clamp Step 3 Attach c able c lampst o the powerc ordsb y opening a nd enwrapping the plastic ring around the base of power cords Cable clamp fits here Attaching Cable Clamps to Power Cords Step 4 Adjust the position of cable straps using the release tab Adjust the position so that when a power plug is connected to system power the b arb anc hor can be inserted i nto the a nchor ho le above the power socket 3 10 Chapter 3 System Connections Release tab Adjust Cable Strap Position Step 5 Connect po wer cords to s ystem power supplies and insert the barb anchor into the anchor holes below the power sockets Barb anchor Anchor hole Attaching Power Cords 3 6 Power On Once all the components have been installed in the HDX4 DS system and the SCSI ports h ave b een connected to the network power onthe network devices the system and then power on the servers iSCSI initiators
75. rea networks LANs w ide ar ea net works WANs or t he nternet us ing the existing Ethernet network and thus the total c ost of ownership is reduced With the help of networking flexibility the system is ideal for location independent data storage backup and retrieval The s ystem del ivers ex treme per formance t hat r esults f rom t he combined performance of multiple disk drives and t he level of data protection unseen in other i SCSI s torages F eaturing al s tandard RAID functionality the HDX4 DS subsystem provides a reliable platform for IT operations such as backup data mining or strategic data allocation 1 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 1 2 1 1 2 This system features a high density architecture that supports up to twelve 12 hot swappable 6Gb s SAS or 3Gb s SATA hard drives The s ystem i s po wered by a single RAID c ontroller f eaturing t he latest A SIC667 asthe RAID engine T he pre installed 2GB DDRII RAM DIMM module can be upgraded to a 4GB capacity DIMMto support c omplicated ap plications t hat hold numerous D LUN combinations In ad dition tot hee ase ofi mplementation t he HDX4 DS also supports capacity expansion via its SAS links by attaching HDX4 DS 12 or 16 bay JBODs The modular nature of the system and the easy accessibility to components ensure ease of maintenance E NOTE On r eceiving and un packing your s ubsystem pl ease c he
76. replace the BBU with BBUs supplied by your Galaxy HDX4 DS vendors only Use of battery cells provided otherwise will void your warranty Always dispose of a replaced battery in an ecologically responsible manner Dispose of used BBUs at authorized battery disposal sites only 5 7 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 9 8 9 4 3 Do not place a BBU near a heat source Heat can melt the insulation and damage other safety features of battery cells possibly causing acid leak and result in flames or explosion Do not immerse the BBU in water nor allow itto get wet Its protective features can be damaged Abnormal chemical reactions may occur possibly causing functional defects acid leak and other hazardous results Do not disassemble or modify the BBU If disassembled the BBU could leak acid overheat emit smoke burst and or ignite Do not pierce the BBU with a sharp object strike it with a hammer step on it or throw it These actions could damage or deform it and internal short circuiting can occur possibly causing functional defects acid leak and other hazardous results If a BBU leaks gives off a bad odor generates heat becomes discolored or deformed or in any way appears abnormal during use recharging or storage immediately remove it from the system and stop using it If this is discovered when you f irst us et he B BU return itto yours ystem vendor Replacing a Fau
77. res an airflow clearance especially on the front and the rear sides For proper ventilation Chapter 2 Hardware Installation am inimum o f 2 5cmi sr equired between t he f ront of t he enclosure and rack cover a minimum of 18 to 20cm is required on the rear side 12 13 14 15 16 17 Airflow Direction Do not coverthe convection ho les on the controller f aceplate They provide passages for air circulation and also a glimpse of the 7 seg LED for debug purposes Handle the s ystem m odules b y the r etention s crews ej ection levers or t he m odules metal f rames faceplates onl y A void touching PCB boards and connector pins None of the covers or replaceable modules should be removed so as to maintain compliance with s afety emission or thermal requirements Ift hes ystem i s goi ngt obel eftun usedf oral ongt ime disconnect the system from mains to avoid damages by transient over voltage Never pour any liquid into ventilation openings this could cause fire or electrical shock Never open the system top cover For safety reasons only qualified service personnel should access the interior of the chassis 2 5 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 2 6 2 3 2 18 19 20 21 22 23 Always secure every enclosure module by its retaining screws or make sure it is held in place by its latches or hand screws Always m akes uret h
78. rting a Controller Module Step 5 Fasten the retention screws Once fully inserted secure the controller module to the chassis by fastening retention screws through the holes on the ejection levers Step 6 Re attach all the cables that you previously disconnected Step 7 Power up the system Check for system message on the LCD screen GUI manager orf irmware m enu driven ut ility Whent her eplacement controller is successfully brought online its Controller status LED should light green on its faceplate 9 3 Replacing or Upgrading Memory Modules 5 3 1 Installation Overview The system comes with a pre installed 1G B or ab ove DDRII DIMM module The controller supports a memory module up to 4GB in size If you ne ed al argerD DRIl module ort he or iginal DIMM m odule malfunctions in s ome way the pr e installed m odule c an be r eplaced Replacement and installation instructions are described below a A DIMM socket is located on the controller main circuit board A WARNING The controller b oard in the controller m odule is a s ensitive item Please ensure that all anti static precautions stipulated above are strictly adhered to 5 5 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 9 6 5 3 2 Selecting the Memory Modules 9 3 3 Compatibility To avoid compatibility issues it is recommended to contact your s ystem v endor f or ac ompatible m odule We provide t ested m odules fr
79. s been mounted into a rack cabinet If the hard drives are installed first the s ystem will be too heavy to handle andthe p ossible impact dur ing installation may da mage your drives Rack mounting Steps Step 1 Determine where in the rack the system is going to be installed by referring to the rack post drawing below 2 10 Chapter 2 Hardware Installation A CAUTION The mounting positions m ust be c arefully m easured so that r ails can be mounted parallel to each other Step 2 Use the figures below to measure the relative locations of the cage nuts on the rack posts if they do not have threaded hol es Attach two M5 c age nuts 08 on each of the front rack posts On Front Rack Posts Front rack posts Unit boundary ETA j h i pa i ollo 05 M5 x 9 0mm Rack mount amp Cage Nut Positions on a Front Rack Post Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual On Rear Rack Posts Rear rack posts 2U 127 1u PL 05 M5 x 9 0mm Mounting Holes on a Rear Rack Post Step 3 Attach inner glides to the sides of chassis us ing the included screws When attaching the inner glides orient them so that the slimmer part of the glides bends towards the center of chassis If installed in a wrong orientation you will not be able to install the chassis into the rack Bends inwards gt Inner glide 6 32 L6 screws Attaching an
80. se for carrying s ystem modules f rom one placet oa nother c arryt hemi na s tatic s hielding container Avoid contact between circuit boards and clothing Chapter 2 Hardware Installation Handle all components by holding their edges or metal frames Avoid touching the exposed circuitry on PCB boards and connector pins 2 4 General Installation Procedure 2 4 1 Installation Procedure Flowchart A flowchart of the installation procedure is shown below As you complete each step check off the Done box on the right Please use this flowchart in conjunction with the instructions that follow Unpack _ DONE E Rack mounting DONE y CBM installation optional DONE 3 Controller installation DONE 3 Hard drive installation DONE Drive tray installation DONE 2 Step 7 Cabling DONE St Power up DONE refer to firmware RAID configurati conriguration Operation manual ii Installation Flowchart 2 5 Unpacking the System Compare the Unpacking List against the actual package contents to confirm that all required materials have been received Carefully check t he i tems c ontained in each box bef ore pr oceeding with installation 2 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual A WARNING A det ailed u npacking ist can be f ound in your pr oduct s hipping 2 8 package or product CD The package contents are shown below AN lid
81. ss w ill a utomatically begin You s hould then verify t he beginning of t her ebuild pr ocess us ing Web GUI ora terminal c onsole Af irmware m essage Rebuilding LD _ should also pop up on the LCD screen 9 17 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual This page is intentionally left blank 5 18 Appendix A Specifications A 1 Technical Specifications Environmental Specifications Humidity 5 to 95 non condensing operating and non operating Temperature Operating 0 to 35 C 40 C if BBU is removed Non operating 40 to 60 C Operating Sea level to 3660m 12 000 ft Non operating Sea level to 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 10A to 240VAC 5A with PFC auto switching P T 530W Consumption With Forearm Handles l i Without Forearm Handles and PSU protrusions mm A 1 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Certifications Safety UL 60950 1 2 nd BSMI CNS 14336 2005 CB IEC 60950 1 2 nd Edition GOST R GOST R 60950 1 2005 EMC CE EN 55022 2006 A1 2007 EN 61000 3 2 2006 EN 61000 3 3 1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 BSMI CNS 13438 FCC FCC Part 15 subpart B Certificates IEC 60068 2 MIL STD 810E 883E ISTA ASTM D3332 IPC TM 650 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 20
82. subsystem This manual does not Describe components that are not user serviceable Give a detailed description of the RAID processing units or the RAID controllers within the subsystem Revision History Rev 1 0 Initial release Who should read this manual This manual assumes that its readers are experienced with computer hardware installation and are familiar with storage enclosures Related Documentation e Generic Operation Ma nual firmware oper ation via LCD keypad and terminal emulation These documents are included inthe product utility CD that came with your subsystem package Conventions Naming From this point on and throughout the rest of this manual the Galaxy series is referred to as simply the subsystem or the system and Rorke is sometimes abbreviated as Gal No Important Messages Important m essages appe ar w here m ishandling of components is possible or when work or derc anb em is conceived T hese messages also provide important information as sociated with ot her aspects of s ystem oper ation T he word important i s w ritten as IMPORTANT both capitalized and bold and is followed by text in italics The italicized text is the message to be delivered ILS Warnings Galaxy Raid Installation and Hardware Reference Manual Warnings appear where overlooked details may cause damage to the equipment or result in personal injury Warnings should be taken seriously
83. t om anage the f ault tolerant pat hs w ith failover failback and load balance configuration 2 Logical Volumes each contains a logical drive 2 Logical Drives Each logical partition appears on two different host links for the purpose of fault tolerance Use RitePath multi pathing software so that your operating system can identify alternate paths to the same logical drive RAID 4 logical partitions created from 2 logical volumes i WLAN guna ee VLAMZ l iat GbE switch haere Logical Associalico ence o E Logical Partition Logical Partition Legical Partition Logical Partilion RAID Enclosure JBOD Expansion Enclosure Sample Topology Single Controller with Port Trunks Galaxy GHDX4 SCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 3 6 SCSI Topology and Host LUN Mapping Configuration Details qa A ogical dr ive can be as sociated with s everal SCSI Ds ons eparate channels making it a RAID volume accessed through different data paths The default ID on every host channel is ID 0 More can be created If the need arises You can manually include or exclude s pecific i SCSI initiators from the access list to your iSCSI arrays A number of access conditioning factors can be included IQN NetMask value CHAP and IP addresses can be associated with aR AID array al ogical dr ive nt his way on ly the authorized host adapters or NICs can access your
84. tenance Redundant c ooling m odules T he s ystem is equ ipped with four 4 cooling blowers two 2 within each cooling module These cooling modules control the internal op erating temperature and therefore their working integrity should be maintained at all times Detecting a failed cooling m odule If ac ooling module fails s ystem firmware and Web GUI manager w ill deliver w arning events The LEDs located on the rear of the enclosure will light red and an audible alarm will be triggered Airflow Concern Once you ar e no tified t hat a c ooling m odule has failed it should be replaced as soon as possible A failed module should only be removed from the system when you have a replacement module immediately available 5 6 2 Replacing a Cooling Module If one of the cooling modules fails it must be replaced as soon as possible To replace the cooling modules follow the steps below A WARNING The fan replacement process should be completed within five 5 minutes If the process takes too long the accumulated heat can damage the system Step 1 Snatch the retention latches towards the center and then pull the cooling module out of the chassis 5 13 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual 9 14 latches Removing a Cooling Module Step 2 Install th e r eplacement m odule b y p ushing i ti nto th e module bay When fully inserted the retention latches will hold the mo
85. the disk drive has failed or a connection problem occurred Drive Tray LED Definitions 4 2 4 LEDs on Controller Module The LE Ds on the r ear facing f aceplate of the RAID controller are shown below The definitions are shown below Ethernet Management GbE Host Port LEDs Port LEDs toro Restore Default Button amp Controller LEDs LED LEDs on Controller Module 4 2 5 Controller LEDs See the table below for an overview of controller LED definitions Green indicates t hata RAID c ontrolleri s operating healthily Green Ctlr Status Amber Amber indicates that a component failure has occurred ori nappropriate R AID configurations have c aused system faults It is also lit during the initialization process ON indicates the following C_ Dirty Cache Memory is dirty Data in flash backup module is being flushed to cache 4 5 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Errors occurred with cache memory ECC errors Data is b eing flushed from flash bac kup m odule to drive when power is restored Battery voltage is lower than 2 5V Battery temperature reading is abnormal out of the O to 45 C range Battery is not present Blinking indicates that the system is writing cached data to flash backup module during power outage Once done LED is turned off OFF indicates that the c ache is clean and that the battery bac kup unit is
86. two po wer s witches located o nt he r ear panel of the s ubsystem E ach s witch controls a single PSU therefore make sure that both switches are turned on Power switch Power switch Ce at eee eet e eee 535 hor Power socket Power socket Power Sockets and Power Switches Power on the initiators The servers or iSCSI initiators should be the last devices that are turned on Please refer to the documentation that came with your application servers to see their own power on procedures Chapter 3 System Connections CAUTION Although the PSUs are redundant and a single PSU can provide sufficient power to the system itis advised to turn on both power supplies If only one 1 PSU is operating and if that PSU fails system downtime will occur Power On Status Check Once the system has been powered on you should begin verifying s ystem status via the following monitoring interfaces 1 Controller LEDs The C ontroller R eady H ost Busy and Drive Busy LEDs should all flash green during the initialization process Drive tray LEDs The blue status LEDs on all drive trays that contain a hard drive s hould light up s howing t hat po wer is s upplied to t he d isk drives LEDs on LCD keypad panel The Power LED on the LCD panel should light blue the ATTEN LED should be flashing red during the initial stage and turn off once the initialization is completed Host port L EDs The Link LED near the host ports shoul
87. ty RAID arrays usea least common denominator approach Them aximum capacity of each drive used in the array is the maximum capacity of the smallest drive Choose big drives with the same storage capacity Profile The drive trays accommodate 3 5 inch wide x 1 inch high hard drives Drive type This model accommodates only certain 6Gb s SAS or 3Gb s SATA hard drives Please contact technical support or sales to purchase replacement compatible disk drives WARNING 1 Handle hard drives with extreme care Hard drives are very delicate Dropping a drive against a hard surface even from a short distance and hitting or touching the circuit board on the drives with your tools may cause damage to the drives 2 Observe all ESD prevention methods when installing drives 3 Only use s crews s upplied with the dr ive c anisters Lo nger screws can damage the hard drives Drive Installation Step 1 Place the hard drive into the drive tray as shown below making sure that the interface connector is facing the open side of the drive tray and the label side facing up 2 17 Galaxy GHDX4 iSCSI lt gt SAS SATA 12Bay Installation Hardware Reference Manual Hard Drive Drive Tray Installing a Hard Drive Step 2 Adjust the drive s location until the mounting holes in the drive canister are aligned with those on the hard drive Mounting Hole Locations Step 3 Secure the disk drive with four 4 of the supplied
88. ules The system should not be operated with the absence of any covers A HANDLING PRECAUTIONS 1 The system can either be installed i nto a s tandard EIA 310 1 9 rack cabinet or placed ona desktop Mechanical loading of the enclosure should be carefully handled to avoid hazardous condition A drop or fall could cause injury 2 Lay this system on a reliable surface with desktop installation A drop or fall can Cause injury 3 Mounting this enclosure requires two people 4 The enclosure can weigh up to 37Lbs 17kg without disk drives With disk drives loaded the enclosure can weigh up to 60lb 24kg A reliable surface should be available to support this weight 5 Disk drives should be installed after the enclosure is securely installed CE CB Galaxy Raid Installation and Hardware Reference Manual FCC applies in the U S and Canada FCC Class A Radio Frequency Interference Statement This dev ice complies with Part 15 of the F CC rules O peration is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device may accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a C lass A digital de vice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated
89. ur pose Furthermore Rorke Data reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product specifications are also subject to change without prior notice Trademarks Galaxy and the Galaxy logo are registered trademarks of Rorke Data Inc Solaris and Java are trademarks of Sun Microsystems Inc All o ther names br ands products or s ervices ar e trademarks or registered trademarks of their respective owners Galaxy Raid Installation and Hardware Reference Manual Warnings and Certifications A RESTRICTED ACCESS LOCATION This equi pment i s intended to be installed in a R ESTRICTED A CCESS LOCATION only Access can only be gained by SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and ab out any precautions that s hall be taken and Access is by an authorized person through the use of a TOOL or lock and key or other means of security and is controlled by the authority responsible for the location AN ELECTRIC SHOCK WARNING To Prevent Electric Shock 1 Access to this equ ipment is gr anted only tot rained op erators an d service personnel who have been instructed of and fully understand the possible hazardous conditions and the consequences of accessing non field serviceable units e g system backplane or power supplies
90. ves are supported Make sure you properly configure HDD configuration such as jumper s etting before you install har d dr ives i nto t he system S ome har ddr ives c ome w ith a def aults peeds ett o 1 5Gb s If using SATA hard disks that are defaulted to 1 5Gb s compatibility issues may occur 4 Cabling The Galaxy HDX4 model comes with the following cables 1 Two 2 p ower c ords f orc onnections t ot he power sources Cable type is determined by the shipped to area Other cables are user supplied 1 Serial cable for connecting a terminal station 2 Ethernet cables to the Ethernet management port 3 Host link cables 5 Mixing SAS and SATA drives in the same enclosure is allowed However pl ease DO NOT mix SAS and SATA drivesinthe same drive column 6 DO NOT place a column of SATA disk drives between two columns of SAS disk drives With a hi gher rotation speed SAS disk drives ont he f lanks of S ATA disk dr ives w ill ev entually cause a Stability issue 2 2 Chapter 2 Hardware Installation Supported Configuration Me SAS disk drives Unsupported Configuration SAS and SATA in the same column SATA in between SAS columns Supported and Unsupported Mixed Drive Configurations 7 Memory modules If you wish to change the pre installed 2GB DDRII DIMM module DIMM replacement procedures can be found in Chapter 5 CBM If you wish to install the optional CBM do it before you power ont hes yste
91. you wish to replace Loosen the retention screws from controller Use a medium size Phillips s crewdrivert or emovet hes crews underneath e ach of the ej ection evers Keep the s crews for later use Remove th e c ontroller module by pressing down the t wo ejection levers The controller will be eased out of the module bay G ently pull the controller m odule o ut of the s ystem with one hand underneath to support the weight of the module Removing a Controller Module 5 2 4 Replacing the Controller Module lft he c ontroller m odule has f ailed r eplace af ailedc ontroller witha replacement from your vendor Step 1 Step 2 Step 3 Step 4 Remove the failed controller Install a DIMM module on the replacement controller if it does not come with a DIMM See the section Replacing or Upgrading Memory Modules int hisc hapterf orm ore information Insert the controller module Align the controller module with the c ontroller m odule b ay m aking s ure t hat t he levers are down Gently slide the module in Secure the c onnection When the controller is reaching the end and you feel the contact resistance use slightly more force to m ate the controller with bac kplane c onnectors When t he controller is almost fully inserted pull the ejection levers up to Chapter 5 System Maintenance secure the controller The levers help ensure that the back end connectors are properly mated Ejection levers SANN Inse
92. ze for the DDRII DIMM module on the RAID controller is 2GB A RAID controller module contains a m ain circuit board a pre installed memory battery charger circuitry and a daughter board with h ost por t interfaces T he c ontroller m odule c ontains no user serviceable components Except when servicing the cache memory or the CBM module inside the controller m odule s hould never be removed or opened A WARNING Although the RAID controller can be removed the only time you should touch the controller itself is to install or replace the memory module and C BM T heR AID c ontrolleri sb uiltof s ensitive components a ndu nnecessaryt amperingc an damaget he controller The HDX4 DS system is managed by the RAID controller The controller comes with four 4 GbE Ethernet host ports The system connects to the host through RJ 45 connectors while the connectors are also ready to connect to one or more network switches enabling access to your storage volumes in complex configurations s uch as data sharing or Virtual LAN segments The docking connector at the rear of the controller b oard connects the controller module to the backplane board Controller Module Interfaces The controller interfaces are accessed through the controller faceplate as shown in the figure below Chapter 1 Introduction GbE Host Ports Convection holes Ejection ale TOIT as Ejection lever CHO CHI CH2 CH3 a gt lever SA5 xp E PEPA z o gt

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