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User`s Guide - WF-5620 - Epson America, Inc.

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1. Common Settings Wi Fi Network Settings Epson Connect Services Google Cloud Print Services 4 Select Common Settings 5 Scroll down and select Country Region 6 Scroll up or down if necessary then select your country or region You see a confirmation screen 7 Ifthe setting is correct select Yes If not select No and retry Note Changing the country or region restores the fax settings to the default settings Parent topic Setting Up Basic Fax Features Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format Note This setting can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 1 Press the ff home button if necessary 161 2 Select Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Common Settings Wi Fi Network Settings 162 4 Select Common Settings F Common Settings LCD Brightness 4 Power Off Timer Date Time Settings 5 Select Date Time Settings You see a screen like this F Date Time Settings Date Time Daylight Saving Time Time Difference 6 Select Daylight Saving Time 7 Select the setting that applies to your area e Winter it is winter or your region does not use Daylight Saving Time DST 163 e Summer it is spring or summer and your r
2. 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information 207 You see a window like this eee Fax Number Because acts as a pause do mot use it to punctuate phone numbers Devsion Tithe f 7 Enter the recipient s name and fax number or select a recipient from the phonebook then click Next Note For detailed instructions on using the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages ata time including a cover sheet 1 Open the file you want to fax 208 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Printer FAX B a Presets Standard req Copies 1 m Collated Pages All O From 1 to 1 Paper Size US Letter B 8 50 by 11 00 inches Orientation Te gt Select your product FAX option as the Printer setting If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window Select the number of pages you are fax
3. Solving Problems Check these sections for solutions to problems you may have using your product Checking for Software Updates Product Status Messages Status Menu Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here e Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group accessible by the Start button or on the Start or Apps screens depending on your version of Windows 260 e OS X You can manually update th
4. Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems 287 Inverted Image If your printed image is inverted unexpectedly try these solutions e Turn off any mirror or inversion settings in your printing application e Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions e Make sure you selected the correct paper size settings in your printing program and printer soft
5. If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown EF Parent topic Wi Fi Infrastructure Mode Setup Related references Control Panel Buttons and Lights 40 Wi Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point ff M t n 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product automatically selects one of these modes to communicate with your computer or device Access point mode If your product is not already connected to a wireless network it enters access point mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet When operating in this mode your product displays a Direct or D connection symbol on the LCD screen Note To disconnect a peer to peer mode connection release the connection to your product from your computer or other device Your product will reconnect to the previously used network Enabling Wi Fi Direct Mode 41 Parent topic Wi Fi or
6. Turn off the product Disconnect any interface cables Do one of the following Windows 8 x Navigate to the Apps screen and select Control Panel gt Programs gt Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions Do one of the following to uninstall Epson Event Manager then follow any on screen instructions e Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 or Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change Windows XP Open the Windows Control Panel utility Double click Add or Remove Programs Select Epson Event Manager and click Change Remove Do one of the following to uninstall Epson Scan then follow any on screen instructions Windows 8 x Windows 7 or Windows Vista Select EPSON Scan and
7. Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed slot top entry Paper cassette front entry Capacity Rear paper feed slot 0 04 inch 0 9 mm stack thickness Paper cassette 1 08 inches 27 5 mm stack thickness Parent topic Technical Specifications 308 Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Image data Light source Flatbed color CIS 10200 x 14040 pixels at 1200 dpi scanning area may be restricted if resolution setting is large Maximum A4 8 3 x 11 7 inches 210 x 297 mm or Letter 8 5 x 11 inches 216 x 279 mm 1200 dpi main scan 2400 dpi sub scan 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi increments 16 bits per pixel per color internal 8 bits per pixel per color external maximum LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Paper output Paper size Paper type Paper weight Sheet feeding capacity Faceup loading Facedown ejection US letter legal A4 A5 or B5 size Plain paper 17 Ib 64 g m to 24 Ib 95 g m Total thickness 0 14 inch 3 5 mm Approximately 35 sheets at 20 Ib 75 g m up to 10 sheets of paper
8. Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first 246 Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure there are no errors on the LCD screen Load a few sheets of plain paper in the product Press the ff home button if necessary Select Setup Select Maintenance ao eM You see a screen like this Maintenance Print Head Nozzle Check Print Head Cleaning Print Head Alignment Thick Paper Paper Guide Cleaning 6 Select Print Head Cleaning 247 You see a screen like this Clean the print head to correct missing dots Press 7 Press the Color button to clean the print head When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product during a c
9. Print Head Cleaning Thick Paper Paper Guide Cleaning 6 Scroll down and select Paper Guide Cleaning 7 Select the paper source to clean 8 Press the Color button 9 Check the back of the ejected paper to see if it is clean 10 Repeat as necessary until the paper comes out clean Note If the paper comes out stained even after several cleaning attempts try cleaning the other paper sources Parent topic Adjusting Print Quality 256 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best you should clean it several times a year Note Close the rear paper feed slot and the output tray when you are not using the product to protect it from dust Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Turn off the product Unplug the power cable Disconnect any connected cables Remove all the paper from the product PONS 257 5 Clean the scanner glass and the glass area on the left with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear
10. To avoid adversely affecting the operation of the following equipment and causing an accident do not use the product e Near medical equipment in a medical facility e Within 8 7 inches 22 cm of a cardiac pacemaker e Near automatically controlled devices such as automatic doors or fire alarms Parent topic General Product Safety Instructions Telephone Equipment Safety Instructions When using telephone equipment you should always follow basic safety precautions to reduce the risk of fire electric shock and personal injury including the following Do not use the Epson product near water e Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Parent topic General Product Safety Instructions 321 FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ T XXX x If requested this number must be provided to the telephone company Applicable certification jack Universal Service Order Codes USOC for the equipment RJ11C
11. With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables Set up your Epson product for network printing as described in this manual See the link below Note Make sure your Epson printer and computer are connected to the same network before starting the Google Cloud Print setup 1 Connect your device to the same network that your Epson product is using 2 Print a network status sheet 35 10 Locate your product s IP address on the network status sheet Enter the IP address into the address bar of a web browser Select the Google Cloud Print Services option Note If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product Click Register Select the checkbox to agree to the Usage Advisory and click Next Click OK to launch the sign in page A separate browser window opens Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android
12. both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Parent topic Viewing and Printing From the LCD Screen Print Setting Options Device Mode Select the Print Settings you want to use when printing from a USB flash drive or other memory device Note Not all options or settings may be available depending on the file format Printsettings Available options Paper Source Various paper size Indicates the source that contains the paper size and type and type settings you want to print on Quality Standard Provides good quality for most prints Best sd Provides the highest quality for special prints Various date formats Prints the date the photo was taken on the photo in the format you select 221 Print settings Available options a Automatically crops the photo to fit into the selected photo layout lof sd Turns off automatic cropping Bidirectional Preectonal fon __ Prints at normal speed Preectonal fon __ Slows down printing to improve print quality Print Order Last aaa ee on Top Select the order for printing multi page TIFF files First First Page onTop on Top Parent topic Viewing and Printing From the LCD Screen Transferring Files on a USB Flash Drive You can transfer files to and from a USB flash drive inserted into the USB port on the front o
13. in this size Legal 8 5 x 14 inches 216 x 357 mm Note You cannot automatically scan on both sides of the paper in this size Legal 8 5 x 14 inches 216 x 357 mm or A5 5 8 x 8 2 inches 148 x 210 mm 309 Parent topic Technical Specifications Fax Specifications Fax type Walk up black and white and color fax capability ITU T Super Group 3 Supported lines Standard analog telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 203 x 98 dpi Fine 203 x 196 dpi Photo 203 x 196 dpi Super Fine 203 x 392 dpi Ultra Fine 406 x 392 dpi Color Fine 200 x 200 dpi Photo 200 x 200 dpi Speed dial numbers Up to 200 Page memory Up to 550 pages based on ITU T No 1 chart Redial 2 times with 1 minute interval specifications may differ by region or country Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Poor quality paper may 310 reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Single sheets Size Paper types Thickness
14. 100 to 240 V model 90 to 264 V 50 60 Hz 49 5 60 5 Hz 0 8 0 4A Standalone copying 20 W ISO IEC24712 Ready mode 7 8 W Sleep mode 1 8 W Power off mode 0 3 W Parent topic Technical Specifications 314 Environmental Specifications Temperature Humidity without condensation Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type External USB devices Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage MO drive 1 3 GB maximum capacity Hard disk drive 2 TB maximum capacity USB flash drive 2 TB maximum capacity formatted in FAT FAT32 or exFAT Note Epson cannot guarantee the operation of externally connected devices External storage devices that are powered via USB are not recommended Use only external storage devices with independent AC power sources Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location 315 Security Frequency band Communication mode Ethernet Standard Communication mode WEP 64 128 bit WPA PSK AES complies with WPA2 with support for WPA WPA2 Personal WPA2 Enterprise 2 4 GHz In
15. 3 Select JPEG 218 You see a screen like this al Select Images a Options Settings Note If you have more than 999 JPEG images on your device the images are divided into groups and you must first select the group you want to display 4 Doone of the following to select your photos To select individual photos select the thumbnail image of the photo you want to print then use the numeric keypad on the control panel or press or on the LCD screen to select the number of copies up to 99 Press the left or right arrow buttons to scroll through and select additional photos or press the 5 back button to return to the thumbnail image view and select another photo e To select all photos select Options gt Select Images gt Select All Images 5 To adjust a photo adjustments modify only your printed copy not the original file select its thumbnail image and select Adjustments Make the necessary adjustments and press the 5 back button 6 Tochange the print settings select Settings and select the necessary settings When you are finished press the 5 back button 7 When you are ready to print press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Related references Photo Adjustment Options Device Mode 219 Print Setting Options Device Mode Printing TIFF Files You can select and print files in the
16. CSPI Fe MOU eee E E aa lacwctd E nee Aes E nue ate andte E A T 294 Incorrect COll Sashes te a ees ct teen acts ae he cade Sees Poon Salas oad sie he Seale 295 Solving Scanning ProblemS 522435 tok 55 set AY edge eas a as cores Sun tas ee gad totes EEEn nenen Enen 296 Scanning Software Does Not Operate Correctly cccceeccceeeseeeeeeeeeeeeeeeecaeeeeeeeaeeeeenaeeeteneeeeeees 296 Cannot Start EPSON Scarsi diets teesne ended E E aa 297 Solving Scanned Image Quality Problems eccceceeceeeeeeeeeeeeeeeeceeeeeaaeeeeeaaeeeeeeeaaaeesnseeeeeeeeaaeeeenaas 298 10 Image Consists of a Few Dots Only spcctiscdcciess etevenasidives deitieeetee nag orescence ale eeearenandiens 298 Line of Dots Appears in All Scanned IMageS eccceeeceeeeeeeeeeeeeceeeeeeeaeeeeeeeeeeeeeneeeeesetaaeeteeeees 298 Straight Lines in an Image Appear Crooked cccccceeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeaaeeeseeneeeeseeeeeeess 299 Image is Distorted or Blurry geeeenteee omen mere ty ene neers tete rete aan nr are aren eke eee errr ene et ee 299 Image Colors are Patchy at the Edges a t c2sid coe en Meacebecrceteniioa bonds Seana ease 299 laate le eats Boye Dre e Girne mice EEA E tar tere or er One AA freer eee ed ar E ey cee 300 Back of Original Image Appears in Scanned IMage ccccceeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeseeaeeeeenaees 300 Ripple Patterns Appear in an IMage wx cisec eset ovseetetiveeieeseetsoiatia eee useeetaieees ceed ened anaeeneei
17. Detection setting may cause the product to drop the first digit of a fax number Combination of IP address and There is a problem with the network connection to your product subnet mask is invalid 261 LCD screen message Condition solution See the link below to the Error Code section in this manual Authentication error DNS error Recovery mode An error has occurred during firmware updating Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site If you still need help contact Epson for support Parent topic Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Where to Get Help Related tasks Checking for Software Updates Connecting a Telephone or Answering Machine Related topics Loading Paper Wi Fi or Wired Networking Replacing Ink Cartridges and Maintenance Boxes Status Menu Error Codes If a job does not complete successfully you can check the error code Press the i Status button then select Job History and locate the incomplete job Select the job to display the error code and additional information Condition solution 001 The product was turned off by a power failure Memory is full Reduce the size of the print job 262 Condition solution 102 Collated printing has failed due to a lack of available memory Reduce the size of the pri
18. Event Manager program is not being blocked by your firewall or security software Parent topic Solving Problems Related tasks Connecting a Telephone or Answering Machine Selecting Advanced Fax Settings Viewing a Fax on the LCD Screen 264 Printing Fax Reports Related topics Wi Fi or Wired Networking Sending Faxes Running a Product Check Running a product check helps you determine if your product is operating properly 1 oe oe Disconnect any interface cables connected to your product Load plain paper in the product Press the ft home button if necessary Select Setup Select Maintenance You see a screen like this Maintenance Print Head Nozzle Check Print Head Cleaning Print Head Alignment Thick Paper Paper Guide Cleaning Select Print Head Nozzle Check 265 You see a screen like this rl Print Head Nozzle Check Load Letter A4 size Plain Paper to print nozzle check pattem Press W 7 Press the Color button The nozzle pattern prints 8 Doone of the following depending on the results of the product check e Ifthe page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software Ifthe page prints but the nozzle check pattern h
19. NICU G soc ie sins sci ase ssa ca casa eta att read tas Gdn a caved aad aaiea taden nnana nnna 37 Wi Fi Infrastructure Mode Seip ccs crus caracesceiecad torah te bolaec ped esoaleetascteae Site bea deorieiadd ede eeind iesnaddees 37 Selecting Wireless Network Settings From the Control Panel cccceeeeeeeeeeeseeeeeeeseteeeeeeeneees 38 Wi Fi Direct Mode Setup acccteheces ogacidetedipecensses cocdoths Seeuecreadiiel en daescasdaavtesceueessitslaieteseannsedbdeutieosrel oes 41 Enabling Wi Fi Direct MOd o 2 c xeittccttetacsdeneeceetiacens iets netadesiaaeectineeecdariaakeds Ravenedas eter atneviers 42 Wi Fi Protected Setup WV Po a cccors2t erste 5 54 face ce raicecicesca Deedeant a alewct ce cory ancaenee dayton samuewtaden ouacseunserepeteetens 44 Using WPS to Connect to a Network s 2 5 s ccbnctsiete nt achiral een aGe ened 45 Printing a Network Status Sheet ccccccesescceeeeseeeeeeeeceeeeeesaeeeeeaaeaeeeeaaaeeesaaeseeeeeaaeeessenaeeeseeaaeeenna 46 Changing or Updating Network Connections c cccceceeeeeeeeee eee eeneeeeeeeeeeeeeeeaeeeeeeeaeeeeeeeeeeessaeeeeenaees 48 Accessing the Web Config Utility sccsiccctetecees biteeetteeelesetieeletiadiauieestinnelaeeasund eaeeendaianne 48 Changing a USB Connection to a Wi Fi CONNECTION eceecee eee eee eeeeeeeeeeeeeeeeteaaeeeeeeeeeeeeeeaeeees 48 Changing a Wi Fi Connection to a Wired Network Connection 0 ccccccceeeeeeeeeeeeeeeeeeetteeeseeeneees 49 Connecting to a New Wi Fi
20. Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers 285 ON DO FR O Windows 7 Click and select Devices and Printers e Windows Vista Click oe select Control Panel and click Printer under Hardware and Sound e Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes Right click your product name select Printing Preferences and select your product name again if necessary Click the Maintenance tab Click the Extended Settings button Select Enable EPSON Status Monitor 3 then click OK Click the Monitoring Preferences button Click the checkbox for the option that adds the shortcut icon to the taskbar Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window be
21. Paper type Loading capacity paper Loading capacity rear paper cassette feed slot Epson Premium Presentation Paper 20 sheets Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Envelopes I envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Paper Type EE Epson Bright White Paper Letter 8 5 x 11 inches S041586 216 x a mm Epson Brochure amp Flyer Paper Letter 8 5 x 11 inches S042384 Matte Double sided 216 x a mm 61 Paper Type size Partnumber Sheet count Epson Presentation Paper Matte Letter 8 5 x 11 inches S041062 100 216 x 279 mm Legal 8 5 x 14 inches S041067 100 216 x 357 mm Epson Premium Presentation 8 x 10 inches 203 x 254 mm S041467 Paper vane Letter 8 5 x 11 inches S041257 50 210x 27a mm S042180 100 Epson Premium Presentation Letter 8 5 x 11 inches S041568 50 Paper Matte Double sided 216 x 279 mm Epson Ultra Premium Presentation Letter 8 5 x 11 inches S041341 50 Pa
22. Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on e Make sure you install your product s network software as described in your product documentation 271 Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network See your router or access point documentation for instructions on disabling the Privacy Separator function If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 min
23. Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window EN ka EPSON Scan aia ile a Office Mode Professional Mode 125 Parent topic Selecting Epson Scan Settings Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting 126 You see this window Delete Auto Detect Letter 9 5 x 11 in None Orientation ij C Conget Document Skew Rotate Image Type Resohaiore Select the Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass 127 o oND 11 12 13 14 Select the Size and Orientation settings that match your original To scan both sides of a 2 sided original into one image select a Stitch Images setting Note To use the Stitch Images setting you must select ADF Double sided as the Doc
24. Router 0 00 2 ce ceeeeccceeeeseceeeeeeeeceeeeaeeeeeesaaeeeesaaeseeeeaaeeesesneaeeneeeaeenennaes 49 Disabling Wi Fi Features rnidan pann e n ele Aa a ombud ate de 50 Lo ding P p t cesses sazsdaccsars sannzencwedetarva cone suceeusussncasonvederanva vasecunvea dninavansased eenrauvuece vegeianeanemenmeeirieadatanetennenener 51 Loading Paper in the Cassette ic cise cecsaliveecaresceanilelegveessesdeutdedeupisntnssetendeceunuslegesaict beceepesbeuienaeceres 51 Loading Paper and Envelopes in the Rear Paper Feed Slot 0 cccccceseeeeeeeeeeeeeeeeeeeeeneeeeeeseeeeees 55 Paper Loading Capacity st acciaccce sctacest teas doceptecead teaastenc ceca qeaccnansh atwcsxaenataceentaeetu ute den deacratatsaaigeeneicras eaters 60 Available Epson Pape ts arire n kag cesta dace atin A aS Ae Re onde nate dee 61 Selecting the Paper Settings for Each Source Control Panel cccccssssecceeeessessneeeeeeseesseneeeeeeees 63 PAPE LY PO SC UNS staccato ec coe eec sha ea cacee ave pate eee hele nceeaae e er Pet aae ths ees ceaut 64 Selecting Default Paper Settings AAministrator cccceccceeeecceceeeeeeeeeeeeeeeeeeeesaaeeeeeneeeeeeeaaeenseaes 65 Selecting the Default Printer Settings 0 2 2 0 eeeceeeeeceeeeeeseeeeeeeeeeeeeeaaaeeeaaeeeeeeeaaaeesnaaeeeeeeaaaeeeeaas 65 Paper Source Settings Options norrena Senine n a ccna adane ied 67 Setting the Universal Print Settings cceeseccceeeesceeeeeeneeeeeeeaeeeeeeaaaeeseaaaeeeeeeaaeeees
25. Scan ICON ccceeesccceeeeseeeeeeseeeeeeesaaeeeneaaeeeeeeeaaaeeeneneeseenaaeeees 121 Starting a Scan from a Scanning PrOGran es saseacteteccoeia Saree ee enews cade steel htvetae ss desedadas porate 123 Selecting Epson Scan Settings xcs se 5 aad ee Ea Sees ee Sines fences Se ec onc aaans ee pea tee dace nesse Eneee 125 SCAM MOGSS A teresa teaches dan oe da whe ecel a ei eee E E Seed Mi Feocaanlia 125 Selecting the Scan Mode reie aione eap a nde iancaed AE A EREE R ai 125 SCANNING in Office ModE siieu en tgedelense cxntececucieds tagderaeseauindeetusscaeteieideecusubegtaetenseceeneste 126 Available Document Source Settings Office MOde eeeecceeeesseeeeeeeeeeeeeeseeeeeeeeeeeeeeeeeeeee 129 Selecting a Scan Area Office Mode 0 0 0 ee eececeecceeeeecee cee eeeceeeeeeaaeeeeseaeeeeesaaeeeeegaeeeeeeaaeeetnaes 129 Available Image Adjustments Office Mode 0 cceeeeeceeeeeecceeeeeeeeeeeeeeeeeeaaeeeeesneeeeeeeeaeeeenes 132 scanning in Professional Mode s 3 cis c2kcvexenocssansdoteated cadcbatiecePendecedas eadeaveresdelengabetadeieuacleteeeltateas 133 Available Document Source Settings Professional Mode cccceeceeeeeeeeteeeeeeeeeeeesenneeees 136 Available Image Types Professional Mode cccccceeeesecceeeeseeeeeeeeeeeeeeeaaeeeeesneeeeeeeaaeeeeees 136 Selecting a Scan Area Professional Mode ccccecccceeeeeeceeeeceeeeeeeeeeeeeeeaaeeeeseeeeeeeeiaaeeeenas 137 Available Image Adjustments Pro
26. Settings Output Settings Basic Settings 5 Select the group of settings you want to change User Default Settings Fax Send Settings Fax Receive Settings Fax Output Settings Fax Basic Settings Fax Security Settings Fax Parent topic Setting Up Fax Features Related topics Setting Up Basic Fax Features Sending Faxes Sending Faxes Receiving Faxes User Default Settings Fax Set the default settings you want to use for faxing 172 Setting Options Description i Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Density pros o o adjusts the darkness of outgoing faxes Select this option when sending black and white text documents mnd Lets you select from various density levels Document Size Glass Half Letter Letter Sets the size for a document placed on the scanner Letter ADF 2 Sided loff Select On to enable 2 sided faxing from the ADF fon i Direct Send option and color faxing are disabled On whe you turn on this setting Direct Send Off sd Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a j fax to multiple recipients Continuous Scan from off Select On to have the product to ask if you want to ADF scan another page after a document in the ADF has finished scanning Transmission Report Lets
27. TIFF format from a USB flash drive or other device 1 2 3 Press the f home button if necessary Select Memory Device Select TIFF You see a list of the available files Select the file you want to print You see information about the file Select Proceed Do the following as necessary To print more than one copy use the numeric keypad on the control panel or press or on the LCD screen to select the number of copies up to 99 To change the print settings select Settings and select the necessary settings When you are finished press the 5 back button Select Proceed When you are ready to print press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Photo Adjustment Options Device Mode Select the Image Adjustments you want to use when viewing and printing photos displayed on the LCD screen 220 Photo Available options Description adjustment settings Automatically adjusts the brightness contrast and saturation of the photo based on the Advanced gt Scene Detection setting that is selected lof sd Turns off automatic adjustments see Note below Uses your camera s PRINT Image Matching or Exif Print adjustments Fix Red Eye Automatically fixes the red eye effect in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work
28. Weight Envelopes Size Paper types Weight B5 7 2 x 10 1 inches 182 x 257 mm A4 8 3 x 11 7 inches 210 x 297 mm A5 5 8 x 8 2 inches 148 x 210 mm A6 4 1 x 5 8 inches 105 x 148 mm Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 357 mm 4 x 6inches 102 x 152 mm 5 x 7 inches 127 x 178 mm Executive 7 25 x 10 5 inches 184 x 267 mm 16 9 wide 4 x 7 1 inches 102 x 181 mm Plain paper and paper distributed by Epson 0 003 0 08 mm to 0 004 inch 0 11 mm 17 Ib 64 g m to 24 Ib 90 g m No 10 4 1 x 9 5 inches 105 x 241 mm Plain paper 20 Ib 75 g m to 24 Ib 90 g m Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area 311 Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 312 Left 0 12 inch 3 mm minimum 1 89 inches 48 mm recommended Bottom 0 20 inch 5 mm minimum Top 0 20 inch 5 mm minimum A OO N Right 0 12 inch 3 mm minimum 0 83 inch 21 mm recommended Parent topic Technical Specifications Ink Cartridge Specifications Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The ca
29. are restricted to authorized users Press the icon to log in to the printer You need to enter a user name and password Contact your administrator if you do not know the login information Access to the product s functions are restricted to authorized users and a user is currently logged in Press the icon to log out Parent topic Control Panel Buttons and Lights Status Button Information Press the i Status button on the control panel to view the current product and job status Function Description o O Printer Displays the status of consumables and any errors that have occurred with the product Select the error from the list to display the error message Job Monitor Displays the current job and any jobs waiting to be processed Job History Displays the job history and any error codes for failed jobs in the history Job Storage Select Inbox to display received faxes stored in the product s history Confidential Job Displays jobs that require a password to print Parent topic Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed e System Administration Setup settings Eco mode settings e Presets e Contacts Note For more information on administration settings see the Administrator s Guide 17 Press the ft home button if necessary Select Setup You see a screen like th
30. can preview your scanned image so you can adjust the scan settings using the preview as a guide There are two types of preview available depending on the scan mode and selected settings Thumbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually Parent topic Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need e You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting you do not need to increase the Resolution setting e You will scan the image at its original size but enlarge it later in an image editing program Increase Epson Scan s Resolution setting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi e You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based
31. cartridges are in place 319 When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal from the bottom of the cartridge This may cause the cartridge to become unusable Do not break the hooks on the side of the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for later use protect the ink supply area
32. click Uninstall Change e Windows XP Select EPSON Scan and click Change Remove Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic When to Uninstall Your Product Software 304 Uninstalling Product Software OS X In most cases you do not need to uninstall your product software before re installing it However you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads Follow the instructions on the screen to install the Uninstaller utility Quit all applications currently running on your Mac Double click the Uninstaller icon Select the checkbox for each software program you want to uninstall Click Uninstall Follow the on screen instructions to uninstall the software ON Oar w hd To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print amp Fax Print amp Scan or Printers amp Scanners window select your product name and click the remove icon to remove it Parent topic When to Uninstall You
33. device with internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Product Basics Related topics Wi Fi or Wired Networking 36 Wi Fi or Wired Networking See these sections to use your product on a Wi Fi or wired network Wi Fi Infrastructure Mode Setup Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 37 Computer with a wireless interface Computer Internet Ethernet cable used only for wired connection to the wireless router or access point OOA Ww Selecting Wireless Network Settings From the Control Panel Parent topic Wi Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software The installer program guides you through network setup 1 Press the fi home button if necessary 2 Press F
34. engrar i one aoa ong etry Hong E catty i aa a EPO ones Te pect pas ororo Herre Perr rake gee ce Ara hee head eres OF SLT ae rth nell at he EE Eamon ors a eters ine oF ecm pagent Pt ote DPN Ey IY rer net at FESON iene ot grure UPTON re friere mete ere fe pacer Ap eect hyo preter MMOs 6 OT Me Te le A Dee Heid he prre Sew pee ore tte ty roe tere Drivers amp Support ee em taa eee Get QO arenes ti pos Qatar by gary ae Croce oaar There youl He FAGn areton Pa FOOTY peba ron ey ey eet E S 606 in ain 1996 x 2700 pinels 15 43 MB 130 Welcome to EPSON 7 A GBM in 10 76 in 2471 x 3228 pixels 22 82 MB 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions To create additional marquees up to 50 if available click the Aij Copy Marquee icon to copy the existing marquee and paste it on the preview image 131 Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanne
35. follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side faceup Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Cassette 59 Paper Loading Capacity Paper type Plain paper Epson Bright White Paper Loading capacity paper Loading capacity rear paper cassette feed slot 250 sheets 80 sheets Letter 8 5 x 11 inches 216 x 279 mm and A4 8 3 x 11 7 inches 210 x 297 mm 250 sheets Legal 8 5 x 14 inches 216 x 357 mm 200 sheets 50 sheets 20 sheets for manual two sided printing Epson Presentation Paper Matte 80 sheets Thick paper cardstock up to 68 Ib 256 g m2 10 sheets Letter 8 5 x 11 inches 216 x 279 mm and A4 8 3 x 11 7 inches 210 x 297 mm 5 sheets for manual two sided printing 1 sheet Legal 8 5 x 14 inches 216 x 357 mm 60
36. is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To 269 obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list e If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually e If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly e Check if your computer is restricting the available wireless channels If so verify that y
37. locked by an administrator If you cannot access or change this setting contact your administrator for assistance Press the f home button if necessary 2 Select Setup You see a screen like this Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Scroll down and select System Administration Select Common Settings Select Sound Select Button Press Press he to decrease or Hil to increase the sound Select OK to exit Parent topic Using the Control Panel gt N Daeg Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 23 Press the ft home button if necessary 2 Select Setup You see a screen like this Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Scroll down and select System Administration Select Common Settings Select LCD Brightness Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrow buttons 7 Select OK to exit Parent topic Using the Control Panel oa e w Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the f
38. must be dialed to call an outside line The default Line Type setting is PSTN Public Switched Telephone Network which is a standard home phone line Note This setting can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 166 Press the ft home button if necessary 2 Select Setup Pii m S i Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status 3 Scroll down and select System Administration Enter the administrator password if necessary F System Administration Printer Settings Common Settings Wi Fi Network Settings Epson Connect Services Google Cloud Print Services Scroll down and select Fax Settings Select Basic Settings Select Line Type Select PBX N o 0r e 167 You see a screen like this F Access Code 47 Do Not Use O Ue 8 Select Use 9 Select Access Code 10 Use the displayed keypad to enter the access code such as 9 and select OK Parent topic Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an administrator If you can t access or change this setting contact your ad
39. name computer name date and time come from the Windows Control Panel on your computer Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab 91 You see the available Printing Presets on the left Main More Options Maintenance Printing Presets Add Remove Presets Document Fast Document Standard Quality Document High Quality 2 amp 5 Document 2 Sided EE Document 2 Up 2 amp 5 Document 2 Sided with 2 Up Document Fast Grayscale Document Grayscale fz jE Show Settings Reset Defaults Ink Levels Place your cursor over one of the Printing Presets to view its list of settings Use any of the available options on the screen to control your printing presets To choose an option for printing select it Click OK Parent topic Printing with Windows ae N 92 Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options Ma
40. office or even across the globe You can use your smartphone tablet or computer Epson offers these solutions to print and scan from anywhere Epson Email Print Epson iPrint Mobile App Epson Remote Print and Epson Scan to Cloud Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product 1 Setup your product for network printing as described in this manual See the link below 2 If you did not already set up Email Print when you installed your product software visit epson com connect to learn more about Email Print check compatibility and get detailed setup instructions 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printing options by logging into your Epson Connect account Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App l
41. on how you will use the scanned image e Email view on a computer screen post on the web 96 to 150 dpi e Print convert to editable text OCR 300 dpi e Fax 200 dpi 145 Parent topic Selecting Epson Scan Settings Selecting Scan File Settings You can select the location name and format of your scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files Output 1 Locaton My Documents O Pichres O Othe Desktop Fie Name img20131205_23222306 pd Image Format Iype POF pai Details Paper Size Actual Image Size Orientation Postrait Margirr Left Top 0 00mm 0 00mm Page Number Save File With All Pages Coenpression Level Standard Compression Overvake any files with the came name F Show this dialog box before next scan V Open image folder alter scanning V Show Add Page dialog after scanning __oK Canca The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the 4 icon on the Epson Scan window 146 oe ee 7 Do one of the following to select the folder in which you want to save your scanned image e Click the button for one of the displayed folders e Click the Other button click the Browse or Choose button and select a folder If you want to change the default name for your scanned image click Edi
42. on the printout or in scanned images carefully clean the scanner glass on the left 6 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 7 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product 258 Transporting Your Product you need to ship your product or transport it a long distance prepare it for transportation as described ere Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak e Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing Turn off the product Remove all the paper from the product Unplug the power cable Disconnect any connected cables Close the rear paper feeder and the output tray Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Alignment Print Head Cleaning oa rwon 259
43. printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Paper Source Options Windows Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related references Paper Type Settings Related tasks Selecting Double sided Printing Settings Windows Printing Your Document or Photo Windows Paper Source Options Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source 81 Note Paper Cassette 2 is available only if your product has two cassettes Auto Select Automatically selects the paper source based on the selected paper size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that let
44. settings in your printing program and printer software e Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Page Setup Settings OS X Slanted Printout If your printouts are slanted try these solutions e Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software Turn off any high speed settings in your product software e Align the print head e Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems 290 Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent t
45. the Product Paper Jam Problems in the Duplexer Rear Cover Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint e If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Type Settings Paper Jam Problems in the Duplexer Rear Cover Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Document Jams in the Automatic Document Feeder Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems 284 Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it stil
46. the product Press the ff home button if necessary Select Setup Select Maintenance gt O N gt You see a screen like this m rea Maintenance Print Head Nozzle Check Print Head Cleaning Print Head Alignment Thick Paper Paper Guide Cleaning 5 Select Print Head Nozzle Check You see a screen like this Print Head Nozzle Check Load Letter A4 size Plain Paper to print nozzle check pattem p u gri ai Press W 243 6 Press the Color button The nozzle pattern prints 7 Check the printed pattern to see if there are gaps in the lines Print head is clean ge 3 gt oO gD Q 3 O D Q 7 2 o J 3 eQ HAMAR 8 Doone of the following e If there are no gaps select Done e If there are gaps or the pattern is faint select Clean the Print Head and continue 9 Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Lo
47. topic Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Doone of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start gt Programs or All Programs gt EPSON Software 191 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted 192 You see this window 4 Select Speed Dial Group Dial List 193 You see this window fle fdt yew tiie PETEK Entry Number Nare Group Name des Vices Fax Nummer Fax Speed 5 Select an empty entry and click the icon Note To edit an entry select it and click the icon To delete an entry select it and click the icon 6 Do one of the following e To create a speed dial entry select Speed Dial enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the G icon to save the e
48. your product software on Epson s support website If you see a Software Update screen select Enable automatic checking and click OK The update scans your system to see if you have the latest product software Follow the on screen instructions Printing with Windows Printing with OS X Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing from a Computer Selecting Basic Print Settings Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 79 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Auto Select Letter 8 1
49. 106 Double sided Printing Options and Adjustments OS X c cccccccccsessseceeeeeescseeneeeeeseessssneeeeess 107 MANAGING KO 0l OS Hes ee ar daly Sa ele geaaceuiea ea sesaagnas ouseaee sm asiened tae cack aaa atey 108 Color Matching and Color Options OS X ceeeccceeeeseceeeeeeeceeeenseceeneeeeeeesaeeeesseaneeeeeeaaeeeenaes 109 Selecting Printing Preferences OSX siccccsecstieadi stecansndedeesietiaendead te tectracdes dbase denned niece 110 Printing Preferences OS X xvsses ceecesuey cxxvtaccepetetendeveraedecesaotsqaidee ae homaredsuegeshs tay aeeretveteen tee 111 Printing Your Document or Photo OS Mescctetiooveevecsivdiretecdiedankiek ates ercoeensthiekvena ee ures 112 Checking Print Status OS X oss oa cedsedeupdes bodvexat onceustaetdedal ot sade nicneue Gon uenensadelsedecteexaedivela teers 113 Cancelling Printing Using a Product BUttON cceeeccceeeeseeeeeeeeeeeeeeecaaeeeeeeaeeeeesaaeeeteaeeeeeeaaeeeenaes 114 SOCAN LING ts teeter adsense ees ceed A ee et ti 115 SO FAIRING A CAM sich eset Settee achat teat ned ale eM atest Seated aR A R 115 Starting a Scan Using the Product Control Panel ceceeceeeseeeceeeeeeceeeesneeeeeeeaaeeeesesaeeseenaaeeees 115 Adding and Assigning Scan JOOS yciccisak se Seceeg setae seteacnsgecelepicterpesb ea detas de ceapelebdigeenmaecniielad ot 117 Starting a Scan with Document Capture Pro or Document Capture ccceeeeeeeeeeeeeesneeeeeeeees 118 Starting a Scan Using the Epson
50. 2 x 11m Portrait vancscape Pian Paper Bright White Paper Standard LJ Collate IV Reverse Order Print Preview Job Arranger Ute 4 For the Paper Source setting select where you loaded the paper you want to print on 5 Select the size of the paper you loaded as the Document Size setting 6 Select the orientation of your document Note If you are printing an envelope select Landscape 80 7 Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details Select the Quality setting that matches the print quality you want to use 9 Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting 10 To print on both sides of the paper select the 2 Sided Printing checkbox and select the options you want 11 To print multiple pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during
51. 3 Select Wi Fi Setup You see a screen like this Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS 38 4 Select Wi Fi Setup Wizard Note If you need to disable the wireless network to set up your product on an Ethernet network scroll down and select Disable Wi Fi instead Then follow the instructions on changing to a wired network connection in this guide 5 Select the name of your wireless network or enter the name manually Note To enter the wireless network name manually select Other Networks and select the Network SSID field Use the displayed keypad to enter your network name 6 Select the Password field and enter your wireless password using the displayed keypad Note The network name and password are case sensitive Be sure to correctly enter uppercase and lowercase letters and numeric or special characters e Press La or Le to move the cursor e Press Ez to change the case of letters e Press E to delete the previous character e Press E to enter numbers and symbols e Press to enter a space 39 7 Press ES when you finish entering your password and select Proceed 8 Confirm the displayed network settings and select OK to save them Note If you need to change a setting press the X back button 9 If you want to print a network setup report press one of the buttons Otherwise select Done 10 Press the ff home button to return to the Home screen
52. 4 Nothing Prints ssia asenaan ean beeudeben tal aaa Ea aar E tact aa ASAA ATTAR ARAO ANAE ASAE onana 285 Product Icon Does Not Appear in Windows Taskbar sssssssessrneesrnrnernnrrsnrrssrrrrssrrrnnertnnernnne 285 Printingis SIOW ire p e e a E EAE E E a 286 Solving Page Layout and Content Problems ccccceeeeeeeeeeeeeeeeeeeeeeecaeeeeeeeeeeeeeeaaeeseeeeeeeesseaeeeeneaes 287 Inv rt d Imagi nena ssatneinuendaeiiade a reneed se ea a a E AEE Ses 288 To Many Copies GING S Pact ance e e a R E tacneeete 288 Blank Pages PriNt sinnepi enaa eat eas aTa ae aA AATA RAEE E SA ANa aaa asaan 288 Incorrect Margins on PrintOutistcs3 5 2 secielart ais tee teieaste teen deaeect delat agaatl cide ied aelaciarennaie adetas 289 Incorrect Craraclers Pints gosh esis oc san coe decade a E a A See E E AE nE E EEE 289 Incorrect Image Size or Position asses shout ee esa pies nendie tae Sadan des Sebeba ai naceeuc pica heat cete ebceet a hegouedees 290 IANO CG mLAN KOLO h coc at ENE OS Le eae Ake hae ee Ne eee ce ae ie alae E 290 S lving Print Quality Problem S asmoren nnna ee a aa 291 White or Dark Lines in Printout eeseeeeeeeeeeeeeereeserirrrssssttirtnttttttrtittttttttuttteetttnnnnnnsttnnnnnnnaeenn 291 Blurry or Smeared Printout ciscxczsschiy ncxessceuesdhcnetbeeeadeusesbeetvas tecctirate ci eeraneest ceteyeaeiaeaeeee radian 292 Faint Printout or Printout Has Gaps visti ccescetesseshs tetas Uceaaida tease inenadelitaateen aad teateateckates Raden 293
53. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telep
54. EPSON EXCEED YOUR VISION WF 5620 User s Guide Contents WF 5620 User S Cite a ara sa a eee oe ee eee Aa eee a ete cade ede en 13 Product BASICS visicsecseseieiuctexnasesereccnsacutanadeeceuaiasenenieanennava tone us Aa AAKA sA venuedssanearaccautund qteaauneseecvunranshess tameeuseaies 14 Weingthe Gomtrol Panel sinp banc naana eas e A EAEE Eaa EEN EAE SE EA ENE ANER Eet 14 Control Panel B tt ns and Lights isre mea an e al E A i 14 Status Icon Information sx 3 6 2 c5 sautestensS aera eaencceseaeess exe utenes aaeceexaeaaied na icetrntatasdeasanceattecunpeteess auteur 15 Status BUM Informatont sinsa theses ates Ss Gre yeah rea reco teen eee eee 17 Setting a Password and Locking the Control Panel cceccceeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeetaeeeteeeeeee 17 Entering Characters on the LCD SCree n eeecceceececeeeeseeeeeeeeeceeeeeaaeeeeeeeaeeeeeaaeeesneneeeeeeaaaeeenaa 19 Using Presets cs5 sett nics encds ndchel clove ceteenaianbateut ha dagin anid E AKEE A E EEA A TEE 20 Changing LCD Screen LanQquage xc cisccaceig feiss sain ntae dade cass ed senacehccnndes beans iecnes ede dereenagdtedensdbecduaaaaeee 22 Adjusting Control Panel SOwmMs 2s ceteris at ha aeleal ea a e dat nat tblale E 23 Adjusting the Screen Brightness cceesccceeesseeeeeeeeeeeeeeesaeeseeeeeeeeeesaaeeeseaeeeeseaaeeeeseseeeeeeneaeeeene 23 Turning Off the Operation Time Out Setting 20 2 2 eeeecceeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeeaaaeesneneeeeeee
55. Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect 1 2 Set up your product for network scanning as described in this manual See the link below Visit epson com connect for instructions on registering an account and your product with Epson Connect After registering sign in to the Epson Connect web page with the email address and password you selected Select Destination List for Scan to Cloud 34 5 Click Add then follow the instructions on the screen to create your destination list 6 When you re ready to scan select the setting for the Scan to Cloud service on your product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using AirPrint AirPrint allows you to wirelessly print to your AirPrint enabled product from iPhone iPad and iPod touch running the latest version of iOS AirPrint 1 Setup your product for wireless printing as described in this manual See the link below 2 Connect your Apple device to the same wireless network that your product is using 3 Print from your iPad iPhone or iPod touch to your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print
56. Epson Scan Settings Scanning with OS X Using Image Capture Scanning Special Projects Starting a Scan After placing your original documents or photos on your product for scanning start scanning using one of these methods Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a memory device or to your computer using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network Note Restart your computer after installing the product software to enable scanning from the control panel Also make sure the Event Manager program is not being blocked by your firewall or security software 2 Place your original on the product for scanning Note To scan a double sided document place it in the ADF and select the 2 Sided setting 3 Press the ff home button if necessary 115 4 Select Scan You see a screen like this ga Scan to Memory Device FE Cou amp Document Capture Pro gt Een Computer WSD 5 Select one of the following Scan to options Memory Device saves your scan file on a memory or USB device and lets you select the file format quality and o
57. If you do not see these settings in the print window check for them in your application before printing 101 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application Select Print Settings from the pop up menu Y Preview Layout Color Matching Paper Handling Cover Page Print Settings Color Options Two sided Printing Settings Supply Levels You see these settings Print Settings Paper Source Cassette Media Type Plain Paper Bright White Paper Print Quality Normal Grayscale Mirror image Cancel Print 102 9 Select the Paper Source you wish to print from 10 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any of the available print options Paper Source Options Mac OS X Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper Type Settings Related tasks Printing Your Document or Photo OS X Selecting Page Setup
58. Image Preview Guidelines Related tasks Selecting Scan File Settings Scanning in Professional Mode Available Document Source Settings Office Mode You can select these Document Source options in Epson Scan Office Mode Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Auto Detect Automatically detects where the originals are placed on your product for scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 129 a 1 Inthe Preview window click the Auto Locate icon to create a marquee dotted line on the preview image Congratulations you have successfully installed your new EPSON printer e pa tora ee ed pa ia Garuna EPEAN ria nave teen
59. Job icon from the toolbar at the top of the window You see a window showing the current scan job list If you want to add a scan job click Add or the icon enter a name for the new job select settings as necessary and click OK You can now use the new scan job when you scan with Document Capture Pro or Document Capture Note See the Help information in Document Capture Pro or Document Capture for details If you want to assign scan jobs to the selection list on the product control panel do one of the following Windows Click Event Settings OS X Click the icon at the bottom of the window then click Event Settings 117 5 Select the jobs that you want to assign to any of the pull down menus click OK then click OK again Select the action to be launched when the bution s pressed en ded Scan te POF Ato Detect Auto 200dn Save to Documerts 2 Tae No Action 3 Take No Action Take No Action 5 Take No Action 6 Take No Action 7 Tadeo Ne Action 8 Take No Action 3 Take No Action 0 Tae Ne Action Take No Acton 12 Take No Action do 2 30 can be oriy selected iron Network Option Help You can now use the added scan jobs when you scan from the product control panel Parent topic Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture When you scan with Document Capture Pro Windows or Document Capture OS X the program automatically saves y
60. Mahan ce aea aea eat sade ep Sat eee a doles 308 Scanning Specifications atc atertheat ain ecu ats tea tae atecatcieese put dae teattees Dee cock aaa eae crema eauaenes aeeeneacereeeasialmete 309 Automatic Document Feeder ADF Specifications 20 2 cecceceeeeeeneeeeeeeeeeeeeeeeeeeeeaeeeeeneeeeeetaeeeenee 309 FAX SPSCIICAONS neia aane a aa ae eaa R teste e aa Eea Ae E eE Tea TEER Ei alee 310 Paper Specii eai ON S r ea eE aaa aAa E ear aE caliente lee ae a sete REEERE 310 Printable Area Specifications i sene na e an ea sean a ae aee E A LEa e EA eT 311 Ink Cartridge SpeGiiGatlons sa ite gcis ies capa setas Sc cen getty dun saene seas gece sueabegeccacatvsease capanaiiecaemece deadeaare 313 DIMENSION Specificato NS vets wget eget cctecry cert ane pao a hahaha dae die atge 314 Electrical Specifica S a e a etka a a a a a AEE ea Ea cigehealgeeatasiniadeas 314 Environmental Specifications scaxcdeweesceeceas cee cctascetis feeepesies ct ov anutd cnt tab beetbe reeceunsabigesderntoes epstenustdeempeeed 315 Interface Specifications sensone ei pinnene kierie aieeaa e aa Pea de ca Ea Eiee EAA EAE RE TEASA REE 315 Network Interface Specifications ccecceeceecceeeeceeeeeeeeeeeeeeaaaeeeeeaaeeeseeeaaeeeessaaeeseeneaeeeeesaaeeeneenaeees 315 11 Safety and Approvals Specifications i ssictcccssncepecsecces tavceebagncneeheteuseevsaueetheanetncennsedeninsacdiaeeevierersadeat 317 INNO S iiss T T A A E 318 General Product Safety INSU Com scsc sacs thease hone
61. NY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice 328 A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2014 Epson America Inc 7 14 CPD 40056R1 Parent topic Copyright Notice 329
62. Note To edit an entry select it and change the information To delete an entry select it and press the Delete key on your keyboard 6 Doone of the following e Tocreate a speed dial entry select Speed Dial enter a name and fax number and click OK e To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 Toimport entries from your MacAddress book click the E icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel 196 Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility OS X Parent topic Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product s control panel Sending a Fax Using the Keypad Contact List or History Fax Sending Options Sending a Fax at a Specified Time Sending a Fax on Demand Sending a Stored Fax Dialing Fax Numbers from a Connected Telephone Parent topic Sending Faxes Related tasks Selecting the Line Type Using Presets Related topics Setting Up Contacts Using the Product Control Panel Placing Originals on the Pro
63. SES 259 ee Ae a roAa a See a ales cea Aes ane ce area eee en cee rams 260 Checking for SotwareWpdates sce osc a haha Sach co ee patna cant dccaaiea dead teat tenes ge anaes saeeen eee nesse Eneee 260 Product Stat s MESSAGES 2a sect fete ceed alee tre a ei E aE e Na E TEAR 261 Status Menu Error Godes reena E E E R a R 262 R nning a Product GC MGGK miserien eaaa e A eE e E AEE AKE EA ESEE E EEEE R ANATOR RE Rien 265 Resetting Control Panel Defaults tric stat tects conteetudbectadaad cancel ae tielnesiyibes Dapp hlivecand octeavsueaadeateds 267 DO WINGCO CIDP PODIGINS aiacitgn St ccanietucds oes auc ceecc eaten cern cand stieet ace eaandy ned eeacceralety dea atanlactosietennian 268 Noise After Ink Installation sieciiacndesduderrnient ccdeownbivehdoimg aden eatins ceneeayiessanlucnndewilmilaedsae ate saacaes 268 Software Installation Problems sacsstcticieodasicnactarassaieiacd cancestisenbesdclatasteQaadea aacdatisenaditaashtisearcnilas 268 Solving Network PRODI MSs eccecettetdes oe cece i eed eer oceetelbet tants eects ce leew oh Sate teh bal mes eaeenaed ore peeeyaciea ued tea 269 Product Cannot Connect to a Wireless Router or Access Point ccceeeeeeceeeeeeeeeeeeeeeeeeeeaeeeeees 269 Network Software Cannot Find Product on a Network c ccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesenaeeeeees 270 Product Does Not Appear in OS X Printer WindOW c ccsscceeesseeceeeeseceeeeeeaeeeeeeeaeeeeessaeeeeenaaes 271 Cannot Print Over a Netw
64. Select the Name field use the displayed keyboard to enter the group name up to 30 characters and press 8 Select the Index Word field use the displayed keyboard to enter a word to use when searching for a group up to 30 characters and press rl This field is optional 9 Select Proceed You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries You can also delete the entire contact group 1 Press the home button if necessary 2 Select Fax 189 You see a screen like this Standard Contacts Density Auto History On Hook Preview Preset 3 Select Contacts Enter the administrator password if necessary You see a screen like this showing both individual contacts and contact groups Menu Proceed 4 Select the group you want to edit 190 You see a screen like this Details Mame Book Club Index Word Not Entered To 001 Marie Roy 004 John Smith Delete Note If you want to delete the entire group select Delete g To edit the group select Edit Select Proceed D You see a list of the contacts in your group 7 To add or delete a contact select the number next to it 8 Select Save Parent
65. Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product s control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu If you turn on Eco Mode 2 sided copying is selected by default The Eco Mode setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the ff home button if necessary 2 Select Eco Mode Enter the administrator password if necessary You see a screen like this Eco Mode a Off i T Heep mer LED Brightness See ii apy 3 Select On 30 4 Select Configure 5 Change any settings as necessary 6 Select OK to exit Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance The Sleep Timer setting in Eco Mode overrides t
66. Settings OS X Paper Source Options Mac OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings OS X Print Quality Options OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen 103 Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image ho
67. Start to dean the print head nozzles Because deaning consumes some ink only dean the print head when faint areas or gaps appear in your printout Use the Nozzle Check utility first to confirm that the print head needs to be deaned If the ink is low or expended replace the cartridge first Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished 249 Note Do not open the front cover during the cleaning cycle Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean U gt g Q D Q n o e o ALK TAMAR e lf there are no gaps click Finish e lf there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using a Co
68. Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 Press the home button if necessary 2 Press F 3 Select Wi Fi Setup You see a screen like this Wi Fi Setup Wi Fi Setup Wizard 4 Scroll down and select Wi Fi Direct Setup 5 Select Connection Setup 6 Select Change Password and select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they are disconnected when you change the password 42 7 Enter your Wi Fi Direct password 1238 ki B0GONNN e Bg Note Your password must be at least 8 and no more than 22 characters long Press a or e to move the cursor Press Ez to change the case of letters Press to delete the previous character Press E to enter numbers and symbols Press to enter a space 8 Press ES when you finish entering your password 43 You see a screen like this Wi Fi Direct Setup Connecting via Wi Fi Direct mode Select the Wi Fi network SSID below to establish a connection to this printer Cancel 9 Scroll down to view the SSID Wi Fi network name and password 10 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 11 Press the ft home button to return to t
69. a e eae geoitese 216 Using USB Flash Drives With Your Product cccsseecceseseeeeneeeeeeeeseeeeeeeseneeesneeeeeeeeeeeeenseeeeesseneeneeeeenes 217 Inserting a USB Flash Drive eset tcc deneccesaicet cn eoaceedsegtadonuacencecdaherdadeuns mente laganshenedecnedeeimnademelenentoca ieee 217 USB Device Photo File Specifications cc ceides cake Sater taceneetanett acca oo taaciserean net aac aanadeld 217 Removing a USB Flash Drives fice iy2ce ct heute tach xeceaguaceestee caus cqutun tent d caceciners ten coasts netenssceaceatatcuseGeteeinent 217 Viewing and Printing From the LCD Screen iie zesesdcotecoe ened edt ea eainsecegne Speman ene oiee dee eer i oneeaeedt 218 Printing JPEG PHOS wsasc gseisiactetceaets Reha a aE a a E Ee Ea AOE E RORE aeia 218 cd A110 2 A lanl E ee E E eer een er eee 220 Photo Adjustment Options Device Mode ceccceeeeeseeeeeeeeeeeeeeeeaeeeeeaaeeeeeeeaaaeeeneneeeeeeeaaaeeeesaas 220 Print Setting Options Device MOde ccececccceeeesceeeeeseeeeeeeeeeeeeeeaaeeeeeseaeeeenaaaeesnsneaeeeseaaaeeenenaes 221 Transferring Files on a USB Flash Diiveiss cccacateeetucsbancl edsaeitacpnatinet atbanaacagaceted a nance senmnteend 222 Setting Up File Sharing for File Transfers From Your Computer 2 cccececeeeeeeeeeeeeeeeneeeeeseees 222 Transferring Files from a USB Flash Drive to Your Computer ceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaas 223 Replacing Ink Cartridges and Maintenance BOXesS cs ecc
70. aaesaaeeasesseessaeeesaesaueaaeeaeeeaeeaeeeeeeeeeeess 238 Adj sting Print Quality Benes ie Ree ie pn Bes ea oe ne ee ene eee 242 Print Head Maintenance o ciiics aici tnd eactivegevesaveaius R E a e e E aa 242 Print Head Nozzle Chek nnno A e Eea aaa Aa A aaa a AE 242 Checking the Nozzles Using the Product Control Panel s sssssseessnneessnnrsssrrnnerrnnernnnrernnnnsrnne 242 Checking the Nozzles Using a Computer Utility cc eeeeeeeeeeete eee eeeee eee teaeeeeeeneeeeeeeneeeeene 245 PrintHead GleaniNgic sran a a cen y eee nr res ory ween e eee 246 Cleaning the Print Head Using the Product Control Panel cceceeeeeeeeeeeeeeeeeeeeeeeeneeeeees 247 Cleaning the Print Head Using a Computer Utility eee ee eeeeeeeeetee eee eeneeeeeeeaeeeeeeneeeeee 248 Print Head Alignments merianiae Kaa EE nae EE AES AAEE EE ESES 251 Aligning the Print Head Using the Product Control Panel ccccceeeeeeeeeeeeeeeeeeneeeeeneaeeeteeees 251 Aligning the Print Head Using a Computer Utility ee eeeeeeeeeeneeeeeeeeeeeeeecaeeeseeeeeeeeeteaaeeeneaes 253 Cleaning ter ape mui ee cecteataceacccn hte cel aeetck Genesee ces ci nucn ce tes dectennatnad atcieestee once tanta tans aa ceeeaecetee ean nenne 255 Cleaning and Transporting Your Product cccccssssseeeeeeeeesesseeneeeeeeensneeneeeeeseeseeeeseeeeeeseseeeseneeeeeeenenens 257 Cleaning Your Progen mereerin E R 257 Transporting Your PrOdUCi srai oten aAA RRE EEE ANAA EELEE EOE oE E
71. ace it You may also need to replace a cartridge that is more than six months old if your printouts do not look their best even after cleaning and aligning the print head Note Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal please go to epson com recycle for more information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge Status on the LCD Screen Checking Cartridge and Maintenance Box Status with Windows Checking Cartridge and Maintenance Box Status with OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge Status on the LCD Screen When one of your cartridges is low you see the Ea icon on the LCD screen and the orange i Status light flashes When a cartridge is expended you see the Gee icon and the orange Status light sta
72. ading Paper 244 Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 2 3 Make sure there are no errors on the LCD screen Load a few sheets of plain paper in the product Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Nozzle Check You see a window like this RD To perform a nozze check make sure that the printer is on and connected to the computer Also make sure that A4 or Letter size plain paper is loaded in the rear paper feed or the paper cassette Click Print to print a nozzle check pattern or dick Cancel to quit 245 5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean U 3 gt O gD Q S l D Q 7 a oO go J 3 Q i l IMMA 7 Ifthere are no gaps click Finish If there are gaps or the pattern is faint clean the print head
73. aee 300 Scanned Image Colors Do Not Match Original Colors cccccececeeeeeeeeeeeeeeeeeeeeeeeeeeeeseaeeeeeenneees 300 Scan Area is Not Adjustable in Thumbnail Preview cccccceeeeceeeeeeceeeeeeeeeeeeeeeeeeeesnaeeeneneeeees 301 Scanned Image Edges are Cropped ccceeescceeeeeceeeeeneeeeeeeaaeeeeeaaeeseeaaeeeeeeaaaeeeneneeeeeeeaaeeeenea 301 S lving Faxing FP ODI NS at sos sear Bese Geechee acres veo Beatin pice E eee Dati a attenuates 301 Cannot Send or Receive Faxes ciscasecctacersi chats deades ceniea tenn sk tdadi beds teseneesdela Habe Eehandec atiecieeneian 302 Cannot Receive Faxes with a Telephone Connected to Your Product ceeeeeeeeeeeeeteeeeeeeees 303 When to Uninstall Your Product Software c cc c gheneniteeneseelecdebenend eeaacede einen 303 Uninstalling Product Software WiNGOWS ccccceeeeeeeeeeeeeeeeeeeeeeeeaeeeteeeeeeeeseaaeeseeceeeeestnaaeeeeneaes 304 Uninstalling Product Software OS X stetncideeat ioe mance censeruacnoteed cecal ae saetn ae oee Ne sonadeidls 305 AEEA GSTS ie E van teeta cites aan eo ta eeceruate E EE E ae anita 305 Technical Specifications esana ener aaa Tarte etait ae eee tees 307 Windows System Requirements cc c iscvicckess aces oecece ented qensaiededs voeowiad est aedades Meaedotewesantaeeenandoceaa tea 307 OS X SYSteM ASGUIMGMCIIS 2c Paes cee ee soe coh tei raed oda ae edoates teen ce ears adads tea kag a tecasasedeeenteageees 308 PRAMAS POCIICALIONS iisen ana
74. am Bonjour which applies the terms and conditions provided by owner of the copyright to the Bonjour 325 Net SNMP license This printer product includes the open source software program Net SNMP which applies the terms and conditions provided by owner of the copyright to the Net SNMP OpenSSL License Original SSLeay License This printer product includes t he open source software program OpenSSL toolkit which applies the license terms of OpenSSL License and Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software program busybox 1 17 4 which apply the Berkeley Software Distribution License BSD Program Sun RPC License This printer product includes the open source software program busybox 1 17 4 which apply the Sun RPC License Sun RPC Program ncftp license This printer product includes the open source software program ncftp 3 2 4 which applies the terms and conditions provided by owner of the copyright to the ncftp SHA I1license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the SHA1 ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions provided by owner of the copyright to the ARC4 json_parserlicense This printer product includes the open so
75. an Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions e Make sure you placed your original for scanning facing the correct way e If you are scanning using the Epson Scan Black amp White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Professional Mode Available Image Adjustments Office Mode Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended 298 Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions e Make sure your original is not w
76. and a computer connected to your product Note Do not transfer files to and from a flash drive while you are printing from the flash drive Make sure your product is connected to a computer Insert a flash drive into the USB port on the front of your product 3 Doone of the following to access your flash drive files from your computer Windows Select the Computer or My Computer utility then select the removable disk icon 223 e OS X with a USB connection Look for the removable disk icon on your desktop then select it OS X with a network connection Select the hard drive icon on your desktop or select Computer from the Go menu select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name and select the USBSTORAGE icon 4 Select the folder that contains your files 5 Drag the files you want to transfer to the desired folder on your computer or on your flash drive Note Your product s LCD screen does not update to display new information about your flash drive after you copy files to it or delete files from it Remove and insert the flash drive to update the information Parent topic Transferring Files on a USB Flash Drive 224 Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning When an ink cartridge is expended or the maintenance box is at the end of its service life you need to repl
77. and click EPSON Scan e OS X Open the Applications folder open the Epson Software folder and double click the EPSON Scan icon Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 121 You see an Epson Scan window like this Mode Office Mode _ Auto Detect Letter 8 5 x 11 in None C Conget Document Skew Rotate Image Type Resolutiore Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture 122 Related topics Placing Originals on the Product Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings scan and open the scanned image in the program Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download E
78. and click EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related tasks Scanning with OS X Using Image Capture Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon 297 Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Sc
79. and install your product software again e In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties e If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software 268 Related references Windows System Requirements OS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD
80. andard TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded Image size 80 x 80 pixels to 10200 x 10200 pixels File size Up to 2GB Number of files JPEG Up to 9990 TIFF Up to 999 Parent topic Inserting a USB Flash Drive Removing a USB Flash Drive After you finish working with a USB flash drive follow these steps to remove it 217 1 If your product is connected to your computer using a USB cable do one of the following Windows Open the My Computer Computer or Windows Explorer utility Then right click the name of your flash drive listed as a removable disk and select Eject e OS X Drag the removable disk icon for your flash drive from the desktop into the trash Caution Do not remove a flash drive before completing the procedure above or you may lose data from the flash drive 2 Pull the flash drive out of the USB port on the front of the product Parent topic Using USB Flash Drives With Your Product Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Printing JPEG Photos Printing TIFF Files Photo Adjustment Options Device Mode Print Setting Options Device Mode Parent topic Using USB Flash Drives With Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen 1 Press the f home button if necessary 2 Select Memory Device
81. another other conversions C Select to make 2 sided copies When you select 1 gt 2 Sided 252 Sided or 2 gt 1 Sided also select Advanced and select the binding edge for your originals or copies 1 gt 2 Sided 2 gt 1 Sided Document Portrait Specifies the orientation of your originals Quality Specifies the document type of your originals and adjusts Text Best the quality of your copies Text amp Image Text amp Image Best Varying levels Adjusts the lightness or darkness of copies Remove Shadow lof sd Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper heene pe oo Select On to erase the binding holes on a document Holes Collate Copy C Select On to print multiple copies of a multi page document on o both in order and sorted into sets 77 Copying option _ Available settings Dry Time Standard Select to adjust the drying time for 2 sided copies if smudges or marks appear on the front of the paper when g E print on the second side Longer si Advanced Various settings Select advanced settings such as Saturation and Settings Sharpness Parent topic Copying 78 Printing from a Computer Before printing from your computer make sure you have set up your product and installed its software as described on the Start Here sheet Note If you have an Internet connection it is a good idea to check for updates to
82. as gaps clean or align the print head e Ifthe page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help 266 Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance Po Se Press the ff home button if necessary Select Setup Scroll down and select System Administration Enter the administrator password if necessary Scroll down and select Restore Default Settings You see a screen like this i Restore Default Settings Wi Fi Network Settings Copy Settings Scan Settings Fax Settings Clear All Data and Settings Select one of these options e Wi Fi Network Settings Resets all network settings Copy Settings Resets all settings for copying e Scan Settings Resets all settings for scanning e Fax Settings Resets all settings for faxing Clear All Data and Settings Resets all control panel settings including the contacts list You see a confirmation screen 267 6 S
83. ation was interrupted while starting Epson Scan exit Epson Scan wait a few seconds and restart it If Epson Scan cannot restart turn off your product turn it back on and try restarting Epson Scan again e Check the connection setting and test the connection using Epson Scan Settings Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Windows other versions Click or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button e Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network e You may need to disable the firewall and any anti virus software on your wireless router or access point Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver dow
84. atus Menu Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax Note Your product does not save sent color faxes to its memory If the Save Failure Data option is enabled faxes that failed to be sent are stored to the product s memory and you can resend them from the Status Menu screen Parent topic Sending Faxes from the Product Control Panel Fax Sending Options While sending a fax you can select Menu and select these options from the Fax Send Settings menu Note You can also select these options in the User Default Settings menu 199 Setting Options Description O Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Density Automatically adjusts the darkness of outgoing faxes Select this option when sending black and white text documents Manual Lets you select from various density levels Document Size Glass Half Letter Sets the size for a document placed on the scanner Letter ADF 2 Sided Off Select On to enable 2 sided faxing from the ADF The Direct Send option and color faxing are disabled when jon you turn on this setting Direct Send Off Select On to send black and white faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this setting when sending a color fax or sending a fax to multiple re
85. automatically before you scan Open image folder after scanning Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X 10 6 10 7 10 8 10 9 you can scan with your product using an image editing application such as Image Capture Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Open an image editing application such as Image Capture 2 Select your Epson product from the DEVICES or SHARED list if necessary You may need to hover over the DEVICES or SHARED list click Show and select your product 3 If you see the Show Details button click it If you are scanning an item on the scanner glass your product begins a preview scan 149 4 Select the Scan Mode setting indicati
86. ce them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software e For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available Epson Papers 295 Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Managing Color OS X Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions e Make sure your computer has adequate memory and meets the system requirements for your operating system e Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software e If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can d
87. checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows 86 Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab Mar More Optors Maintenance Document Sze Letter 8 1 2 x Lim Printing Presets Add Remove Presets Output Paper Same as Doomen Sre Docussent Fast Reduce Enlarge Doament Document Standard Quality D Document High Quality Document 2 Sded TJ Document 2p T Decuenertt 2 Sided with 24Up 1 Document Pest Gayscale Watermart Featees Confidential Job Ackbbond Settings Rotate 180 igh Speed a a Meror Image To change the size of your printed document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options e Select the Fit to Page optio
88. chee een tease ee eo 318 Ink Cartridge Safety INStructiOns ccceescceeeeeceeeeeeeeeeeeeeaaeeeeaeeeeeeeaaeeeeaaaeeeeteaaaeeeesaaeeseeneeeeeees 320 LED S reen Safety lWnStruci Ons cei rinine inaia ea Mac een natal ag AEA E 321 Wireless Connection Safety Instructions eccccceessseeeeeeeceeeeesaeeeeeeeeaeeeeaaeeesesneaeeeeesaeeeenenneees 321 Telephone Equipment Safety Instructions cccceeccceeeeeeccceeeeceeeeeeeeaeeeeaaaeeseeeeeeeeeeaaeeeneeeees 321 FCC Compliance Stateme ntvcrscccs cazscetceecdedossstacen cuales cadvdateaveredstasageactaateecudvieveade ageectedesetet rene maene 322 MO MW ALS NOU GS cs ce ce cdstt ashes E dec cand use E A E S cree eae 324 TERS ITIAUS sete ce spades rtd eats catered pe cous eee bec Ga beast oneal aac beeen eave LO a eee ee 327 OP WT MOUG Cea foie ela taal A E ad eat aa Ne de cat E ee tec allie 327 lib TIFF Software ACKnOwledgQment iviscccce seeseeateacecens de deed scerevantdeeedaeedoosdnetetaedeasedeeedeseedsteteantvacees 328 A Note Concerning Responsible Use of Copyrighted Materials cc ceececeeeeeseeeeeeeeeeeeeeeeees 329 Default Delay Times for Power Management for Epson Products cccccceeeeeeeeeeeeeeeeeeneeeeees 329 Copyright Attribution cde sect tele at ncn ae ach eee ida Ata ete cate ta sheet E a a ial 329 12 WF 5620 User s Guide Welcome to the WF 5620 User s Guide For a printable PDF copy of this guide click here 13 Product Basics See the
89. cipients Priority Send Off Select On to send the current fax before other faxes On waiting to be sent Continuous Scan from Off Select On to have the product to ask if you want to ADF scan another page after a document in the ADF has finished scanning Transmission Report Lets you select when to print transmission reports Do Not Print 200 Parent topic Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice Note Make sure the product s date and time settings are correct You can only send faxes in black and white when you use this option 1 Place your original on the product for faxing 2 Press the fff home button if necessary 3 Select Fax fom Fax Cal Enter a Fax Number Standard Contacts Pepeieulo History On Hook Preview Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting Enter a fax number or select a number from the Contacts list or History Select Menu Select Send Fax Later Select On Select Time use the displayed keypad on the LCD screen to enter your desired time and select OK Oo NO OS 201 9 Press one of the buttons Note To cancel faxing press the Stop button After scanning your originals your product dials the number and sends the fax at the specified time Note If the product is turned off at the specified time the fax is sent when it
90. creen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Close the output tray 3 Pull out the paper cassette 277 4 Carefully remove any paper jammed inside the product 5 Carefully follow all paper loading instructions and reload the paper 6 Keep the cassette flat as you gently insert it 7 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover 278 Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 2 Press the buttons on the sides of the rear cover and remove it 3 Carefully remove any jammed paper 279 4 Remove any jammed paper from the duplexer uaa 5 Press the buttons on the rear cov
91. cseseneeeeeeeeeeeseneeeeeeeeneeeseneeeeeeeeeeeeeeneeeeeeeeees 225 Check Cartridge and Maintenance Box Status cccccceeeeceeeeeeeeeeeeeeeceeeeeceeeeeeeeaeeeeeeneeeeeseaeeeeeneas 225 Checking Cartridge Status on the LCD SCreen ccccceeeseeeeeeeeceeeeeeaeeeeeseeeeeeeeaaeeeenenaeeseeeaaaeees 225 Checking Cartridge and Maintenance Box Status with WINdOWS cccccceceesseeeeeeeeeeeeseeeees 226 Checking Cartridge and Maintenance Box Status with OS X cccccccsssseeeeeeeeeeseseeeeeeeeeeessenaes 229 Purchase Epson Ink Cartridges and Maintenance BOX ccccccceeeeeeeeeeeeneeeeeeeeeeeeeeeeeeetseaeeeeeeneeees 230 Ink Cartridge and Maintenance Box Part NUMDETS cccceeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeeesnaeeeeenees 230 Removing and installing Ink Garth Ges o2isau5 sSecaxqedeandetus snches wie Seve besensacgesolawiehabneensiorenentssebenan hese 231 Printing With Black Ink and Expended Color Cartridges ceccccceceeceeeenneeeeseeeeeeseneeeeeneneeeneneeees 235 Printing With Expended Color Cartridges WiNGOWS cccccccceeeeeeeeeeeeeeeeeeseaaeeeeeeeeeeeeeaeeeeenaas 235 Printing With Expended Color Cartridges OS X ccccccccccceeceeeeeeeeeeeeeeeeeaeeeesesneeeeeeneeeeeesnaeeteeees 236 Conserving Low Black Ink With WINKOWS i sccisccsiisceseaccecsasistands iesssssacetindeswadsuan ied cantesvdaseatacie cusdeame 238 Replacing the Maintenance BoX ccccccccecceeceeeceeeeeeeeeee eee eee
92. ct 5 Turnon the product Parent topic Installing and Enabling the Optional Second Paper Cassette 70 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product Caution Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 x 11 inches 216 x 279 mm or A4 8 3 x 11 7 inches 210 x 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product 71 Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do
93. ct s network settings to their factory defaults 270 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet e If you have replaced your router reinstall your product software to connect to the new router Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related topics Wi Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router e If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi icon does not appear lit on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your
94. ct the fax you want to view You see the fax displayed on the screen 6 Select Menu 7 Select one of the printer deleting options and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory is full you cannot receive or send faxes Parent topic Receiving Faxes Checking Fax Status You can use the Status button to check the status of current fax jobs or faxes that have been received or sent 1 Press the Status button You see a screen like this W Status Menu als E Printer Information 6 Job History Job Storage P Confidential Job 0 214 2 Doone of the following e To check the status of currrent fax jobs select Job Monitor select Communication Job and select the fax job you want to check e To check the history of faxes that have been sent or received select Job History select Receive Job or Send Job and select the job you want to check e To check received faxes that have been saved in the product s memory select Job Storage and select Inbox Parent topic Faxing Printing Fax Reports You can select from several fax reports to print whenever necessary You can also have the fax log printed automatically by turning on Fax Log Auto Print 1 Press the f home button if necessary 2 Select Fax You see a screen like this ton Fax Ea Enter a Fax Number Standard Contacts Dens
95. d e To delete a marquee click the marquee then click the 2 Delete Marquee icon To rotate your original in your scan click one of the Rotate icons 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other settings you have chosen Main Settings Image Adjustment Insharp Mask Descreeningly image Option J i t ei en Color Enhance None Skip Blank Pages Off v Edge Fii None v Threshold 110 Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments beneath the checkbox 132 Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Text Enhancement Sharpens the appearance of letters in text documents Auto Area Segmentation Makes grayscale images clearer and text recognition more accurate by se
96. duct Sending a Fax Using the Keypad Contact List or History You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history Note You can send a black and white fax to up to 200 recipients at a time or send a color fax to one recipient at a time If your recipient s fax machine does not print in color your fax is automatically sent in black and white Note The product can queue up to 50 black and white fax jobs You can check or cancel fax jobs in the queue using the Status Menu 197 1 Place your original on the product for faxing 2 Press the ff home button if necessary 3 Select Fax hn Fax 3 e Enter a Fax Number Standard Contacts Density Auto ETAR Ma History 1 Sided On Hook Menu Preview Note To fax a double sided document place your document in the ADF and turn on the ADF 2 Sided setting You cannot fax double sided documents in color Do one of the following to select fax recipients Manually enter a fax number Press the Enter a Fax Number field and enter a fax number Press when done To add another fax number repeat the same steps You can also use the numeric keypad on the control panel to enter a fax number Note If direct dialing has been restricted you can only select the number from the contact list or fax history If necessary enter an outside line access code such as 9 at the beginning of the fa
97. e on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print Layout Options OS X 99 Selecting Double sided Printing Settings OS X Managing Color OS X Selecting Printing Preferences OS X Printing Your Document or Photo OS X Parent topic Printing from a Computer Selecting Basic Print Settings OS X Select the basic settings for the document or photo you want to print 1 2 Open a photo or document for printing Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Select your product as the Printer setting Printer EPSON Presets Default Settings If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 100 You see the expanded printer settings window for your product Printer EPSON Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size US Letter 8 50 by 11 00 inches as Orientation 7 ff i Preview KA Auto Rotate Scale 100 Scale to Fit Copies per page 1 J Cancel Herin Note The print window may look different depending on the version of OS X and the application you are using Select the Copies and Pages settings as necessary Note
98. e Box Part Numbers 241 Adjusting Print Quality If your print quality declines you may need to run a utility to clean or align the print head If running these utilities does not solve the problem you may need to replace the ink cartridges Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product 242 Make sure there are no errors on the LCD screen and plain paper is loaded in
99. e Types Professional Mode Selecting a Scan Area Professional Mode Available Image Adjustments Professional Mode Selecting a Scan Size Professional Mode Parent topic Selecting Epson Scan Settings Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Office Mode Available Document Source Settings Professional Mode You can select these Document Source options in Epson Scan Professional Mode Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Parent topic Scanning in Professional Mode Available Image Types Professional Mode You can select these Image Type options in Epson Scan Professional Mode 24 bit Color Select this setting for color photos Color Smoothing Select this setting for color graphic images such as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black amp White Select this setting for black text documents or line art 136 Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area i
100. e connected telephone rings answer the call If you hear a fax tone select Start Fax on the LCD display Select Receive Press one of the buttons to start receiving the fax Hang up the telephone Parent topic Receiving Faxes oa e wh Related concepts Fax Reception 212 Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service 1 Press the f home button if necessary 2 Select Fax You see a screen like this fim Fax Ca Enter a Fax Number Standard Contacts Density Auto History On Hook Preview Preset Select Menu Select Polling Receive and select On Enter the fax number you expect to receive the fax from oa kw Press one of the buttons to start receiving the fax Parent topic Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product s memory and view them on the LCD screen Note To use this feature you must first enable Save to Inbox from the Output Settings menu The Inbox can be locked by an administrator If you cannot access the Inbox contact your administrator for assistance 213 1 Press the home button if necessary 2 Check the icon on the LCD screen It turns on if there are any unread or unprinted faxes in the product s memory 3 Select Fax 4 Select Open Inbox Enter the administrator password if necessary 5 Sele
101. e problems feeding paper try these solutions e If paper does not feed for printing remove it from the rear feed slot or cassette Reload it then adjust the edge guides Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot e If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets e Make sure your paper meets the specifications for your product e If paper jams when you print on both sides of the paper try loading fewer sheets e For best results follow these guidelines e Use new smooth high quality paper that is not curled creased old too thin or too thick e Load paper in the cassette printable side down e Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Paper Loading Capacity Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job from your computer if necessary 275 2 Open the front cover 5 If any jammed paper remains near the output tray carefully remove it 6 Follow the prompts on the LCD s
102. e settings to automatically print on Settings Fax paper from any source containing paper that matches your paper settings Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type NONGA match the loaded paper Parent topic Selecting the Default Printer Settings Setting the Universal Print Settings You can change the default universal print settings using the control panel on the product 67 Note These settings can be locked by an administrator If you can t access these settings contact your administrator for assistance 1 Press the ff home button if necessary 2 Select Setup You see this screen Ink Levels ar Maintenance Paper Setup Print Status Sheet Network Status 3 Scroll down and select System Administration Enter the administrator password if necessary You see this screen i System Administration Printer Settings Common Settings Wi Fi Network Settings Epson Connect Services Google Cloud Print Services 68 4 Select Universal Print Settings 5 Adjust the settings as necessary 6 When you are finished press the ff home button to return to the Home screen Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator Universal Print Settings Options Select the Universal Print Settings you want to use Universal Print Available settings Descrip
103. e software by opening the Applications gt Epson Software folder and selecting EPSON Software Updater Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also check for errors by pressing the Status button to display the Status Menu Note If the screen is dark press the screen to wake the product from sleep mode LCD screen message Condition solution Paper jam If paper is jammed in the product follow the instructions in this guide to remove the jammed paper from the indicated area Printer error Turn the power off and Turn the product off and then back on again If the error continues check for a paper jam If there is no paper jam contact Epson for support Maintenance box is at the end of its You must replace the maintenance box to continue printing service life You need to replace it The phone line is connected to a Make sure the phone cable is connected correctly and the different jack phone line works Connect the phone line to the LINE jack The phone line is not connected No dial tone detected Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the Dial Tone Detection setting Turning off the Dial Tone
104. e this feature it remains disabled until you reinstall the black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Make sure the product is not printing 238 2 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 3 Press the buttons on the sides of the rear cover and remove it 4 Grasp the maintenance box as shown and pull it out of its holder Note Do not tilt the used maintenance box or take it apart 239 Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink 5 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully 6 Insert the new maintenance box into the holder and push it all the way in 7 Press the buttons on the sides of the rear cover and reattach it Parent topic Replacing Ink Cartridges and Maintenance Boxes 240 Related references Ink Cartridge and Maintenanc
105. eaeeees 24 Product Paris LOCationSeccic css acg fetch geste actabuseQuatic cxnnta iaia EAT bo Seas eeno na tated mania teeta eater one 25 Product Parts TOD enina boss el eteal oes ea eens oe a a he cet aerate ce tete sls eee 26 Prod t Parts SIGE ons Sa seceit gates a Sadans ale Sern Tomassie eau aE a oe bebe baeen area E A E aait 28 PIOGuGH Ralis Bach tho acct es Ae re tennessee a ee eda tae ao dees a 29 Using Eco Mode and Other Power Saving Settings cccccceeeeesceceeeeseeeeeeeeeeeeeesaaeeeeneneeeeeeeaaeeeenae 30 Changing tne Eco Settings aee a e aie AE a RAEE ERA 30 Changing the Sleep Timer Settings wes sccccccscscecavesceceeseserscees tes cnnes sctuecenenesetend deeneeaseeeeensveces eeesbtieeeenee 31 Changing the Power Off Timer Settings cccceesccceeeeseeeeeeeseeeeeensaeeeeesaeaeeeeeaaaeesnsaeeeeeeeaaeeeeaas 32 Epson Connect Solutions for Smartphones Tablets and More cccccceeseseceeeeeeesesessteeeeeeeseeees 33 Using EPSOM Email PriNt sis irsana aea E e a aA O Ea aa 33 Using the Epson iPrint Mobile App ssseessesssesssssessssrsssssssrrrsssssrirrrtttttrtritttttttttnttteetnennnnnssetnnnnnnaneena 33 Using Epson Remote PriNt siirgssieai at ale a tae a a a EE deuce E a ae aaia 34 Using Epson Scan to Cloud iieiea EEE EE E AARE EAE RE ERE AE ARENE 34 Using TIM sengen eeoa apia eaa TEA aa IA AAEE T aa eer eaa RE aE EE AAEE CEES 35 Using Googl Cl d Print annee N Ea a a N e 35 Wi Fi or Wired NG TWO
106. ecting Additional Layout and Print Options Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Image Options Emphasize Text Adjusts the weight of printed text to increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180 Prints the image rotated 180 from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page 90 Note These settings are not saved with your document User Name v None Bottom Left Bottom Center None v None v Reset Defaults OK Cancel You can select to print the following information e User Name e Computer Name e Date Date Time Collate Number copy number Note The user
107. ecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide Print a network status sheet Locate the IP Address for your product that is listed on the network status sheet On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection or add a Wi Fi connection to print wirelessly 48 1 2 Do one of the following e If you want to use only a Wi Fi connection disconnect the USB cable from your product With Windows also uninstall your product software e If you want to add a Wi Fi connection in addition to a USB connection leave the USB cable connected to your product Download and install your product softwa
108. ed when printing is extremely slow or the print head stops during printing Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing and other settings do not help Skip Blank Page Ensures that your product does not print pages that contain no text or images Change Standard Resolution Reduces the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings 95 You see your application s Print window such as this one lt Status Location Comment Page Range oy Pages 1 65535 Enter efther a single page number or a single page range For example 5 12 2 Click OK or Print to start printing Parent topic Printing with Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settin
109. edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions Normal preview To create additional marquees up to 50 if available click the i Copy Marquee icon to copy the existing marquee and paste it on the preview image To delete a marquee click the marquee then click the Eg Delete Marquee icon e Thumbnail preview To change the preview style click one of the Size icons Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment settings may be available depending on other settings you have chosen Adjustments a Laks Wal E ey ett V Unsharp Mask Descreening Color Restoration Backlight Conection E Dust Removal Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments beneath the checkbox 140 Click the image adjustment icon to access additional settings Click the Windows or gt OS X icon next to a setting to change the level of adjustment Unsharp Mask Ma
110. eeeeeeeeaaeeeenaes 67 Universal Print Settings Options og teas eisadevedetne detee ssn vests cee sxe eceeases tease ser iveneradeagesdenveedelnadeteete 69 Installing and Enabling the Optional Second Paper Cassette cccccccscseseceeeeeeeseseeeeeeeeessenaaees 69 Installing the Optional Second Paper Cassette cccccceeescceeeeeseeeeeeeseeeeeeeaeeeseeseeeeeesaaaeenseneeees 70 Placing Originals on the Product wiv 2 sce tect sec A tecste et eeaateecee ares cath ens Seca teast eet eee 71 Placing Originals on the Scanner Glass zs 2c ciacescecesccenegieat ene cansscte ns seecneeeetegandeseiwees ett natnra nennen nesne eneee 71 Placing Originals in the Automatic Document Feeder ccecccceeeeeeeeeeeeeeeeeeeeeeeeeseaeeeeeneneeeeeeeeeeeee 72 GOD YUNG rrr rr aea T e pe a aa apr apaa p arerp paaa aaa a aa Paea E Paapa a paa pune Aapa Ae ae Aaa E se euversarsig vane uesvausteeveteesceteeuactuess 75 Copying Documents or PhotoS sssseessneessenrrssrrrrretnntttnnttstttntsttttstttrnsrtnnattnnnrttnnntsnnnnsetEr nnne nnee enn n 75 COPYN OPIN Sans m ar e a tad ae a a aa Met tte Sia tet aces a 76 Printing froma GOMpPUlen r T ses branded ocexasceevcspaccsedsseeceecnsscevasensueesmecnceeenns ASPEN EASTEN AnaS 79 Printing With WiINdoOWwS seisseen naniii erso eecdesansdoeutte eat ah nA tenes seeunedcuunedka aia AAN AANA E AAE aerei eei 79 Selecting Basic Print Settings WiINdOWS ssssesssnnrsssnrrssrrrnnertrrtrtnnnttrttnesttttsst
111. een like this Standard Contacts Density Auto History On Hook 3 Select Contacts Enter the administrator password if necessary 4 Select the contact you want to edit or delete 186 You see a screen like this Details Mame ABC Index Word Not Entered Fax Number 01123 Fax Speed Delete 5 Doone of the following e To delete the contact select Delete and select Yes on the confirmation screen e To edit the contact select Edit select the item you want to change enter the correct information and select When you are finished editing select Save Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined 1 Press the ff home button if necessary 2 Select Fax 187 You see a screen like this Standard Contacts Density Auto History On Hook Preview Preset 3 Select Contacts Enter the administrator password if necessary 4 Select Menu You see a screen like this Menu Add Entry Add Group Print Contacts Note You can print your list of contacts and groups if necessary 5 Select Add Group 6 Select the number you want to use for the group you are adding 188 You see a screen like this Add Group Name Not Entered Index Word f Not Entered Cancel 7
112. eeneaaeeseeeaaaeeeeaas 93 Extended Settings WIndows 22 202 5 fcivccedes ate dedcadgcediay saasteesaaas cc undadendvasaatedandaate dens dadeccteadhaeceasve 94 Printing Your Document or Photo WINGOWS ssioleccctiewntiieatadaed ccnesuler Ao Neher tee daneacett ude aedelntet 95 Selecting Default Print Settings WiINGOWS ccceccceeeeeseeeeeeeeeeeeeeeaaeeeseaaeeeeeeeaaaeeeneneeeseeeaeaeeeen 96 Changing the Language of the Printer Software Screens cceccceeeeeeeeeeeneeeeeeeeeeeeeenaeeeeseaes 97 Changing Automatic Update Options wsies ccc siccadecadscebeeecincadsccPenteadececave cteteed a cadeeaceae envadeleapensteadoeenee 98 LS RN E OED oc ao cine EE E as eee eee lle see tet E en cept dens 99 Selecting Basic Print Settings OS X nsi2 se5 utenti soetdnes a benyiyledceta chet danas soap elon Batges Seka bmageieetiaeee 100 Paper Source Options Mac OSX cc ce ccccceic toes ena tea cence cds seaantbessededcunaiateceesedeseatestdenedaniatrans 103 Print Quality Options OS X oei nain die a a andemat a ate saaudetale 103 PrinkOptons lt OS A e atl elaine eae ad head eee at 104 Selecting Page Setup Settings OS Xoo eeeccceesesceeeeennceeeenseeeeeeeeaeeeeesaeeeeeaaeeeeeeaeeaeesesaeeeeeeneaeeeess 104 selecting Print Layout Options OS X srcceccecct baa cateathsteactatseacteadeecadetaseaeteesecdenpenSravervenclatsseb tates 105 Selecting Double sided Printing Settings OS X eeeeceecceeeeeeeeeeeeeeenneeeeeeteeeeeeeaaeeeeeenaeeeeeeneeeeees
113. egion uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 8 Select Date Time 9 Select the date format you want to use 10 Use the numeric keypad to enter the current date 11 Select the time format you want to use 12 Use the numeric keypad to enter the current time Parent topic Setting Up Basic Fax Features Using the Fax Setup Wizard You can setup the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first time You can also change these settings individually from the Fax Settings menu Note These settings can be locked by an administrator If you can t access or change these setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup il Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status 164 Scroll down and select System Administration Enter the administrator password if necessary g system Administration Printer Settings Common Settings Wi Fi Network Settings Epson Connect Services Google Cloud Print Services Scroll down and select Fax Settings Scroll down and select Fax Se
114. eive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax Make sure to load paper in your product and select your fax settings before receiving a fax 211 Note If you run out of paper during fax printing load more paper and press the button indicated on your product s LCD screen to continue Parent topic Receiving Faxes Receiving Faxes Automatically To receive faxes automatically make sure Receive Mode is set to Auto the default setting for the product To change the Receive Mode if necessary select Setup gt System Administration gt Fax Settings gt Receive Settings gt Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related concepts Fax Reception Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving a fax 1 To change the Receive Mode select Setup gt System Administration gt Fax Settings gt Receive Settings gt Receive Mode and select Manual When th
115. elect Notification Event M Error C Communication Error Printer Selection Error O Ink Low Simple status notification Select Shortcut Icon V Register the shortcut icon to the taskbar Double ciicking the Shortcut Icon opens the Printer Status Window _ Allow monitoring of shared printers V See Low Ink Reminder alerts V Display Epson Offers C Share my usage information with Epson 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box 228 Checking Cartridge and Maintenance Box Status with OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window eo Epson Printer Utility 4 Buy Epson Ink EPSON son EPSON Statu
116. elect Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check the following e The first time you install the ink cartridge the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on e If the product s print head stops moving or making noise and the charging process has not finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions e Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system e Close any other programs including screen savers and virus protection software
117. enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems 294 Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Cleaning the Paper Guide Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Additional Layout and Print Options Windows Selecting Printing Preferences OS X Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Incorrect Colors If your printouts have incorrect colors try these solutions e Make sure the Black Grayscale or Grayscale setting is not selected in your printer software e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to repla
118. ents from the scanner glass Select the specific type of original you are scanning as the Auto Exposure Type setting Document or Photo Select the details of your original and how you want it scanned as the Image Type setting Select the Resolution setting you want to use for your scan Click the Preview button Epson Scan previews your original and displays the result in a separate Preview window If you are using the ADF reinsert your original into the ADF If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use Note You cannot select a target size if you chose ADF Double sided as the Document Source setting Click Scan You see the File Save Settings window Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Document Source Settings Professional Mode 135 Available Imag
119. er as you reattach it 6 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette 280 Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover Caution Make sure you open the ADF cover before removing any jammed paper Otherwise the product may be damaged 281 5 Close the ADF cover open then raise the document cover 7 Lower the document cover 282 8 Raise the ADF input tray 10 Lower the ADF input tray 11 Reload your originals Caution Make sure you do not load the ADF beyond its capacity for your paper size Also make sure the originals you load are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 12 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems 283 Related references Paper Jam Problems in the Cassette Paper Jam Problems Inside
120. erns Appear in an Image You may see a ripple pattern called a moir in scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To reduce this effect adjust these Epson Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen 300 To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again e Change the Image Type setting and experiment with different combinations of the next settings e Adjust the Tone Correction setting e Adjust the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan a
121. erttnsernnneEn EnEn Ae aakr aoe 178 Setting Up Fax Features Using the Fax Utility WiINGOWS ccccceceeeeeeeeeeeeeeeeeeeeeeeeteaeeeeeeeeees 179 Setting Up Fax Features Using the Fax Utility OS Xo eee cece ee eeneee erences eeeeeeeeeeeecaeeeeeeneeees 181 Setting Up Contacts and Contact Groups sxcscs uc ceseyes cczescatectesa vacances onseeaseiecentyas dar ndunnadeateeedieeieeeteen 183 Setting Up Contacts Using the Product Control Panel cceccecceeeeeeeeceeeeeeeeeeeeeeneeeeeseeaeeeseneeees 183 atiae ie WELO AI rE cs Cement ee er A EEE et ee ere ee ees eee ee 183 Editing or Deleting a Contact ct Gin cas stor gedea aetna anlie See taeaes ede ea Rac hassles eee seat 186 Creating a Contact Group asta jce fk ee ees tec et Se Ak eee aa Ae Bo deca te ceas eatee oman 187 Editing or Deleting a Contact Group xcicetiect ster teaend Oh ane erento hey ee ordinals 189 Setting Up Speed Group Dial Lists Using the Fax Utility WINdOWS ceeeeeeeteeeettteeeeeeees 191 Setting Up Speed Group Dial Lists Using the Fax Utility OS Xo cece ceeeeeeeeeeeeeeetetneeeeeeees 195 SOMGING FASS ip citen E tye nea ganea tenet ating E EE 197 Sending Faxes from the Product Control Panel ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeseaeeeeeenaeeeeeeneeeees 197 Sending a Fax Using the Keypad Contact List or HIStory ccccceceseescceeeeeeeesesseeeeeeeeeees 197 Fax Sending ORO Sosa cc ire oe Se Oe Seed IL se LIS LS oe acces wean qagaecadh
122. ets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your device send it as an email or upload it to an online service such as Box Dropbox Evernote or Google Drive 1 Setup your product on a network as described in this manual See the link below 33 3 4 5 Visit epson com connect to learn more about Epson iPrint and check the compatibility of your mobile device Download Epson iPrint from the Apple App Store or Google Play Connect your mobile device to the same wireless network that your product is using Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 2 3 4 Set up your product for network printing as described in this manual See the link below Visit epson com connect to learn more about Remote Print and how to download the software Download and install the Remote Print software Obtain the email address and optional access key of the Epson product you want to use for printing and enter this address during Remote Print setup Select the print command in your application and choose the Remote Print driver for your Epson product Parent topic
123. f home button if necessary 2 Select Setup 24 You see a screen like this Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Scroll down and select System Administration Scroll down and select Operation Time Out Select Off Parent topic Using the Control Panel 3 4 Select Common Settings 5 6 Product Parts Locations See these sections to identify the parts on your product Product Parts Top Product Parts Inside Product Parts Back Parent topic Product Basics 25 Product Parts Top Oo AON Oaktr OO N ADF cover Automatic Document Feeder ADF Edge guide ADF input tray ADF output tray Paper cassette 1 Optional paper cassette unit Optional paper cassette cover Optional paper cassette 2 26 Edge guides Paper stopper Output tray extension Output tray Edge guides Rear paper feed slot Feeder guard 1 2 3 4 5 6 7 27 Document cover Scanner glass Control panel USB Type A port for external devices A OU N gt Parent topic Product Parts Locations Product Parts Inside 28 1 Ink cartridge slots 2 Front cover 3 Print head Parent topic Product Parts Locations Product Parts Back Line port EXT port USB port LAN port Service USB port do not remove sticker Maintenance box Rear cover AC inlet ON OOF WD Parent topic Product Parts Locations 29 Using Eco Mode and Other Power Saving
124. f your product Setting Up File Sharing for File Transfers From Your Computer Transferring Files from a USB Flash Drive to Your Computer Parent topic Using USB Flash Drives With Your Product Related tasks Removing a USB Flash Drive Inserting a USB Flash Drive Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB flash drive inserted into the USB port on the front of your product you may need to set up your product s file sharing settings Caution Remove the flash drive before you change this setting or you may lose data from the flash drive Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the ff home button if necessary 2 Select Setup 222 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Printer Settings 5 Select Memory Device Interface You see a screen like this F Memory Device Interface Memory Device File Sharina 6 Make sure Memory Device is set to Enable 7 Select File Sharing 8 Select the way your computer is connected to the product either USB or Wi Fi Network Parent topic Transferring Files on a USB Flash Drive Transferring Files from a USB Flash Drive to Your Computer You can transfer files to and from a USB flash drive inserted into the USB port on the front of your product
125. fessional Mode cccceccceeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeess 140 Selecting a Scan Size Professional MOde cccccceeeeeeceeeeeeeaeeeeeeeeeeeeeaaeeeeeeneeeeeeeeeeeeene 142 Image Preview Guidelines 2x6 ccmeredececsdsteceemnnstioresieseeedes ct axanuteastipidaenetbearidaaus lebcetvas breed ened eeueideeeaee 145 Scan Resolution Guidelines veceitecctcteniecderkeesebieediacaucteteatesteacaaa dete Peads cenciatsandedeccadeedianeeenecaeiaeek 145 Selecting Scan File Settings sscctes ale tose Sere eee dae eee ceed ee ncteed eebancceae etides ue Meoesdeaetebeeg et enne 146 Available Scanned File Types and Optional SettingS ccccccccseeeeeeeeeeeeeeeneeeeeeeeeeeeeeneeeee 148 Scanning with OS X Using Image Capture ceeecccceceeeeeeeeeeeeeeeeeeeeecneeeeeeeeeeeeenaeeeseeneeeeeesiaeeseeees 149 Available Scan Settings OS X Image Capture eececceecescceeeceseeeeeeeeeeeeeeaaeeeseeeeseeeeeaaeeeneaees 151 Scanning Special Proje S ra a e ra a a EE E E e E E e aaa AAE EE 152 Scanning to a SharePoint Server or Cloud Service essssseesssnrssserrsserrntertnrtrrrnnrsrrnnesrrrnserrn nent 152 Scanning Multi Page Originals as Separate FileS cccccceseeeeeeeeeeeeeeneeeeeeeeeeeeseaeeeesneeeeeseneeees 154 Pel KUNG sseasrsescee se nerans sanncheweccdeavesaave teu consvarauscuctevaiacrenanuseensitunannateseamensreaumecnasa tans cute wass anumeacaudtessuinanaautnmenansnaies 156 Connecting a Telephone or Answerin
126. fore you print Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting 286 e Make sure the ink drying time has not been increased for double sided printing Windows Click the Maintenance tab select Extended Settings and select the following settings e High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Paper Type Settings Windows System Requirements OS X System Requirements Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages
127. frastructure mode Ad hoc mode Wi Fi Direct Note Wi Fi Direct Simple AP mode available even if you connect the product to an Ethernet network IEEE802 3i u ab IEEE802 3az Ethernet 100BASE TX 10BASE T Ethernet 1000BASE T use a category 5e or higher cable preferably an STP Shielded Twisted Pair cable to prevent risk of radio frequency interference Note The connected device should be IEEE802 3az compliant Security Protocl IEEE802 1X IPsec IP Filtering SSL TLS HTTPS Server Client or IPPS SNMPv3 Parent topic Technical Specifications 316 Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module e Manufacturer Askey Computer Corporation e Type WLU6117 D69 RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from
128. from dirt and dust and store it in the same environment as the product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area Use an ink cartridge before the date printed on its package Do not dismantle an ink cartridge This could damage the print head Store ink cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges with their labels facing upward Do not store cartridges upside down 320 Parent topic General Product Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers e Ifthe LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not press too hard on the LCD screen Do not use a pointy or sharp object such as a pen or your fingernail to operate the LCD screen Parent topic General Product Safety Instructions Wireless Connection Safety Instructions
129. from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes e Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes 289 e Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes If your product is connected to a USB hub connect it directly to your computer instead e If incorrect characters still appear in your prints try connecting your product using a different cable Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions e Make sure you selected the correct paper size and layout
130. from the connected telephone Speak to the recipient if necessary Select Start Fax on the LCD screen Select Send Note Your product now communicates with the recipient s fax machine Do not hang up the telephone When you hear a fax tone press one of the buttons to start sending the fax Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white Hang up the telephone Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax and select the print command 205 You see a window like this Select Printer i Add Printer E EPSON Select your product with the FAX option as the printer To change the Paper Size Orientation Color Image Quality or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help Select the Page Range as necessary Leave the Number of copies set to 1 Click Print 206 If you re faxing for the first time you see a window like this one
131. g Machine ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeetaaeeeeeneeeeeesneeeeenes 156 Setting Up Fax Features niaii eeaeee ae eaaa ates ered AAE T Eaa EEEE ernie istics 159 Setting Up Basic Fax ROAuines 2 12 trkceieid ccreatentpa tue etc soneesulde cotnaceaceces anc coeuersredeuatance eaccumeedaes 160 Selecting Your Country OF TREOION sicidy h2 tae iooe tabulate ean icene a oetauh Saw lactad aah ouetionyuaiens 160 Selecting the Date and Time ceccccceeececceeeeeeeeeeeeeeeeeeeeaaeeesaaeeeeeeeaaeeeeeaaaeeseeeeaeeeeenaeeenneaees 161 Using the Fax Set p WIZAIE ce ices Se ceevl fered ete cee lates cadeniee dias tase alles aAa eee eee 164 selecting the LING Ty Pe cicsccseus ced ieena aiea E AE EEEE E AEE AEAEE ga EE KES AKEE ERE 166 Setting the Number of Rings to Answer ccccccceesseeeeeeeceeeeeseaeeseeeeeeeeeeaaeeesseneeeeetsaaeeeenaes 168 Selecting Advanced Fax Settings eooneeeoeneneeeeneeoeereetrnnrernntnrernnreneneenttnertnnneernnneennnneenn neee 170 User Default Settings Fax oaks sesctcensicedendaceeneceecceneesdacectcaucucdnnsjtceepante daauednedenaucerey daasesteniaseasess 172 Send Settings Fax crnini n a e a a a aoe a R E eA 174 Receive Settings lt Fax residen e a a a e a a aie aaa Reeser deh 174 COWES SOUS 5 FAK E T E E E an eased eee teehee cad 175 Basic Settings Fax iron eta aod nid e a E A E a a telat 177 Security Settings Fax s nseoeeeeeenereeeneesttrestttnstrrrnnrtrnntrttenrttttntsttts
132. g Preferences NWA Print Mead Alignment S ectanded Sating Print Queue ns Printer and Option Information Ay Softmare Update 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Software Update Settings 98 You see this window Check for Software Updates on the Internet Check every 2 weeks 3 Doone of the following e To change how often the software checks for updates select a setting in the Check every menu e To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product softwar
133. gs you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 96 You see the printer settings window Man More Options Maintenance Printing Presets Ato Select Add Remove Presets Letter 8 1 2 x tin Document Fast 5 Document Standard Quality Document High Quality Document 2 Sded LE Document 2p Z Doamnei 2 Sided with 24up Standard 2 Document Past Grayscale 5 Document Grayscale Porat Landscape Pian Paper Snignt White Paper Color Back Grayscale H HR Reset Defauts Ink Levels 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 97 3 Click the Maintenance tab You see the maintenance options Man More Optera Martenance fy Nozzle Check fel EPSON Status Monitor 3 KR Mead Cleaning a Monitonn
134. he Home screen You see either an AP or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device Note If the AP or Direct connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related references Control Panel Buttons and Lights Related tasks Entering Characters on the LCD Screen Wi Fi Protected Setup WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS 44 Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button if necessary 2 Press Esl 3 Select Wi Fi Setup You see a screen like this r eaa wey WI FI Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS 4 Select Push Button Setup WPS 5 Follow the instructions on the LCD screen to com
135. he maintenance box is nearly full Press the i Status button to open the Status Menu select Printer Information and check the status of the consumables 15 icons Description S One or more of the ink cartridges are expended or the maintenance box is full Press the Status button to open the Status Menu select Printer Information and check the status of the consumables E Unread or unprinted fax data is stored in the product If you have set up the product to save J received faxes on a computer or external storage device this icon may also indicate that received faxes have not been saved on the computer or storage device Fax memory is full Delete received faxes you have already read or printed If you have set up the product to save received faxes on a computer or external storage device turn on the computer or connect the storage device to the product A Wi Fi or an Ethernet connection is being processed No Ethernet connection A An Ethernet connection has been established a No Wi Fi connection al A Wi Fi network error has occurred or the product is searching for a connection A Wi Fi connection has been established The number of bars indicates the connection s signal strength An Ad hoc connection has been established ka Bal A Wi Fi Direct mode connection has been established Bal z A Simple AP mode connection has been established 16 icons Description S Access to the product s functions
136. his Sleep Timer setting 1 Press the f home button if necessary 2 Select Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Select Sleep Timer You see a screen like this fl Sleep Timer 6 Doone of the following e Press the or icons to reduce or increase the number of minutes 31 e Press the number of minutes on the LCD screen select the number of minutes from the on screen keypad then press H 7 Select OK Parent topic Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance Press the ff home button if necessary 2 Select Setup You see a screen like this Ink Levels Maintenance Paper Se Setup Print Status Sheet Network Status status Scroll down and select System Administration Enter the administrator password if necessary Select Common Settings Select Power Off Timer Select a time period between 30minutes and 12h 12 hours Parent topic Using Eco Mode and Other Power Saving Settings D apg 32 Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home
137. hone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you have problems with this product and require technical or customer support please visit www epson com for more information This product is not intended to be repaired by the customer If you experience trouble connecting this equipment to a telephone line please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved 322 This equipment may not be used on coin service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
138. ic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice lib TIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution Parent topic Notices lib TIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that 1 the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE INNO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON A
139. ility icon Parent topic Setting Up Fax Features Related topics Setting Up Fax Features 182 Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Parent topic Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product Note Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the f home button if necessary 2 Select Fax 183 You see a screen like this Standard Contacts Density Auto History On Hook Preview Preset 3 Select Contac
140. ill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 232 5 Remove the cartridge from the package rhe Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Gently shake the ink cartridge horizontally for about five seconds as shown ELA Caution Do not remove any labels or seals or ink will leak 233 7 Insert the new cartridge into the holder and push it in until it clicks into place ee 8 Select Check on the LCD screen to make sure the cartridges are installed correctly Caution If you see a message that an ink cartridge is installed incorrectly press in the ink cartridge until it clicks into place 9 When you are finished close the front cover The product starts priming the ink and returns to its previous state when finished Note Do not turn off the printer during ink replacement 234 Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port
141. ing Print Status OS X During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window e008 1 Job wy y Pause Settings _ page setup maclOs8 tiff 7 Se Se a a a a a a a a a a o O O O 2 Select the following options as necessary OS X 10 5 10 6 10 7 e To cancel printing click the print job and click the Delete icon To pause a print job click the print job and click the Hold icon To resume a print job click the print job marked Hold and click the Resume icon To pause printing for all queued print jobs click the Pause Printer icon e To check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the E button next to the print job To pause a print job click the E button next to the print job To resume a print job click the E button e To pause printing for all queued print jobs click the large Pause button e To check ink status click the Settings icon then click the Supply Levels tab 113 Parent topic Printing Your Document or Photo OS X Cancelling Printing Using a Product Button If you need to cancel printing press the Stop button on your product Parent topic Printing from a Computer 114 Scanning You can scan original documents or photos and save them as digital files Starting a Scan Selecting
142. ing Printing Preferences OS X Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them e Make sure the paper type setting matches the type of paper you loaded Make sure your paper is not damp curled old or loaded incorrectly in your product e Align the print head e Clean the paper path Parent topic Solving Print Quality Problems 293 Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Cleaning the Paper Guide Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation If you
143. ing as the Pages setting Note Leave the Copies setting set to 1 Select Recipient Settings from the pop up menu 209 You see this window Recipient Settings B Recipient List Name Company Corp Fax Number L a Add Name Company Corp Fax Number A hyphen is available only at the beginning of the phone number because it acts as a pause in dialing External Access Prefix Cancel Fax Do one of the following to choose your recipient e Select a name or group from the Recipient List e Enter a name company and fax number and click the button Click the l icon and select a recipient from your address book Select Fax Settings from the pop up menu 210 You see this window Fax Settings Ep Color Black amp White J Color Image Quality Normal Z Cancel Fax 9 Select the Color and Image Quality settings you want to use for your fax 10 Click Fax Parent topic Sending Faxes Receiving Faxes See these sections to receive faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to rec
144. ioned for the size you selected Welcome to EPSON U A 498 25 in T1143 in 2476 x 3429 pixels 2429 MB Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 143 4 Tocreate a scanned image size that is not available in the Target Size list click the Customize option Target Size Target Size Name User Defined 5 Name the custom size enter the size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or gt OS X icon next to the Target Size setting and select options as desired E Target Size H 700 in m a Seale 158 es t Trimming e Scale Reduces or enlarges your image by the percentage you enter 144 Trimming Turns automatic image cropping on or off 5 Unlock icon Unlocks the width height proportions of the scanned image size so you can adjust it without constraint Parent topic Scanning in Professional Mode Image Preview Guidelines You
145. ip Scan gt or ie Scan te POF Figg Onstination 152 Click the Sean icon Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro or Document Capture for details Click Scan You see a preview of your scan in the Document Capture Pro or Document Capture window Click one of the cloud service Destination icons to choose where to save your scanned file wep Folder WebDAV e Evernote Windows only Google Drive e lal sugarsync e FY Microsoft SharePoint server Windows only Note You may need to click the arrow next to the icons in order to see all of them The available icons may vary depending on the software version you are using Select your Destination settings Note The settings may vary depending on the software version you are using See the Help information in Document Capture Pro or Document Capture for details Select any other scan settings as necessary and click Send Your originals are scanned and uploaded to the indicated server Note You can also create a scan job for uploading scanned images to a SharePoint server or a cloud service You can use the scan job when you scan with Document Capture Pro or Document Capture or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects 153 Scanning Multi Page Originals as Separate Files You can use Document Capture Pro Windo
146. is Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Scroll down and select Admin Settings Select Admin Password Select Register You see a screen like this 1234 k pogannn e ag 18 Use the displayed keyboard to enter a password and press Enter your password again to confirm Select OK Select Lock Setting and select On o o NOD When the control panel is locked you must enter the password to access any of the locked settings Note If you forget your password contact Epson for assistance Entering Characters on the LCD Screen Using Presets Parent topic Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings lt poannnn vo k To move the cursor select a or Le To change the case of letters select To delete the previous character select E To enter numbers or symbols select E 19 e To enter a space select l Parent topic Setting a Password and Locking the Control Panel Related topics Wi Fi or Wired Networking Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance 1 Press the home button if necessary 2 Select Presets En
147. is Ink Levels ar Maintenance Paper Setup Print Status Sheet Network Status 3 Scroll down and select System Administration Enter the administrator password if necessary You see a screen like this i System Administration Printer Settings Common Settings Wi Fi Network Settings Epson Connect Services Google Cloud Print Services 66 4 Select Printer Settings 5 Select the Paper Source Settings options you want to use 6 Select one of these Auto Error Resolver options e Turn on this setting to display a warning and print on one side of paper only when a 2 sided printing error occurs or to print the data that the printer could process when a memory full error occurs e Turn off this setting to display an error message and stop printing if an error occurs 7 When you are finished press the ff home button to return to the Home screen Paper Source Settings Options Parent topic Selecting Default Paper Settings Administrator Paper Source Settings Options Select the Paper Source Settings options you want to use for your printed jobs Paper Source Available settings Description Settings option Rear Paper Feed Normal si Select Normal to give printing priority to paper loaded in the Priority rear paper feed slot A4 Letter Auto Select On to switch the selected paper size to match the Switching lof o loaded paper Letter or A4 if the wrong size is selected Auto Select Copy Select On for any of thes
148. is powered on Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document up to 100 black and white pages and have it sent automatically when another fax machine requests it Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines 1 Place your original on the product for faxing 2 Press the ff home button if necessary 3 Select Fax Standard Contacts Peoeierulo History On Hook 202 4 Select Menu 5 Select Polling Send and select On 6 If you need to change any fax settings select Menu select Fax Send Settings and select your settings 7 Press the gt B amp W button Your document is scanned and stored until you overwrite or delete it You can store only one document at a time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Stored Fax You can store one black and white scanned document up to 100 pages and send it whenever necessary 1 Place your original on the product for faxing 2 Press the ft home button if
149. is set to answer a call 174 Options Description S Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode is set to Auto When you select On you must also Start Code set a Start Code If you are using a cordless handset with its base connected to the product you can start receiving the fax by entering the code using the handset Parent topic Selecting Advanced Fax Settings Output Settings Fax Set the output options you want to use for incoming faxes Note If you select Save to Inbox faxes are saved in the product s memory Delete faxes after viewing or printing to prevent the memory from filling up Even if you select other options for saving faxes they may be saved temporarily in the product s memory 175 Setting Options Description O Other Settings Lets you create a folder for saving faxes on a memory device and select settings for forwarding faxes Save to Inbox Saves incoming faxes in the product s memory You can view the faxes on the LCD screen and print if needed Save to Computer To use this option you must use the Epson FAX Utility Select Yes and Print to have faxes saved to your computer and printed automatically Save to Memory Saves incoming faxes to a connected memory device Device or USB storage device Select Yes and Print to have faxes saved to the memory device and printed automatically Note Received faxes are sa
150. ity Auto History On Hook 3 Select Menu select Fax Report and select the report you want to print Fax Report Options Parent topic Faxing 215 Fax Report Options Select the fax report or list you want to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Printing Fax Reports 216 Using USB Flash Drives With Your Product Follow the instructions here to work with a USB flash drive inserted into your product Inserting a USB Flash Drive Removing a USB Flash Drive Viewing and Printing From the LCD Screen Transferring Files on a USB Flash Drive Inserting a USB Flash Drive Insert your USB flash drive into the USB port on the front of the product Note Epson cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product USB Device Photo File Specifications Parent topic Using USB Flash Drives With Your Product USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications File format JPEG with the Exif version 2 3 st
151. kes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Color Restoration Restores the colors in faded photos automatically Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Enhance Enhances the red green or blue shades in the scanned image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Auto Exposure Automatically adjusts the image exposure settings when you click the aj Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings B
152. l does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows Spooler Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Parent topic Solving Problems Printing from a Computer Related references Printing is Slow Product Icon Does
153. leaning cycle or you may damage it 8 Select Print Nozzle Check Pattern 9 Press the Color button to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Removing and Installing Ink Cartridges Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure there are no errors on the LCD screen 2 Load a few sheets of plain paper in the product 248 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Head Cleaning You see a window like this Click
154. ling Product Software Windows Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the f home button if necessary 2 Press F 3 Select Wi Fi Setup You see this screen Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS 4 Scroll down and select Disable Wi Fi 5 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections 50 Loading Paper Before you print load paper for the type of printing you will do Loading Paper in the Cassette Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Available Epson Papers Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Installing and Enabling the Optional Second Paper Cassette Loading Paper in the Cassette You can load plain paper in these sizes in the paper cassette e Letter 8 5 x 11 inches 216 x 279 mm e A4 8 3 x 11 7 inches 210 x 297 mm e Legal 8 5 x 14 inches 216 x 357 mm 1 Close the paper stopper and output tray if necessary 51 2 Pull out the paper cassette If you are loading pape
155. ministrator for assistance 1 Press the f home button if necessary 168 2 Select Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Wi Fi Network Settings Epson Connect Services Google Cloud Print Services 4 Scroll down and select Fax Settings 5 Select Receive Settings 169 6 Select Rings to Answer F Rings to Answer 7 Select the number of rings and select OK Make sure to select a number higher than the number of rings your answering machine is set to for answering a call Note An answering machine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up the phone Parent topic Setting Up Basic Fax Features Selecting Advanced Fax Settings You can select a variety of advanced fax settings Note These settings can be locked by an administrator If you can t access or change these setting contact your administrator for assistance 1 Press the ff home button if necessary 170 2 Select Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Wi Fi Network Settings Epson Connect Services Google Cloud Print Services 4 Scroll down and select Fax Settings 171 You see a screen like this fl Fax Settings User Default Settings Send Settings Receve
156. mputer Utility Cleaning the Print Head Using the Product Control Panel 250 Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 arrow Dd Make sure there are no errors on the LCD screen Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Press the ff home button if necessary Select Setup Select Maintenance You see a screen like this MR re Maintenance Print Head Nozzle Check Print Head Cleaning Print Head Alignment Thick Paper Paper Guide Cleaning Select Print Head Alignment 251 You see a screen like this Print Head Alignment Vertical Alignment Horizontal Alignment Do one of the following e If your printouts look blurry or vertical lines are misaligned select Vertical Alignment e If you see horizontal bands at regular intervals select Horizontal Alignment Follow the on screen instructions to print an alignment sheet Note Do not cancel pri
157. n More Options Mertenance RQ Nowzle Check FY esd Gesnng BVA Pret Head Aignment Sy Extended Settings RE eaae 4 Click the Extended Settings button 93 You see this window amg J fab PS Sits Merete J Chest Paper eth Betre Sorting Tho Paper and Erremapes Separator Page thana rs Sood RAW Oetaryoe Page Rercierny Mads Pert m Steep bap Here Foge Oure Sardat Acstar etre soeenng pation Alene Agphcatere to Petan OM Come Matching bras Use the Crver s Paper Source Setting Reset Defaas 5 Select any of the extended settings to customize your print 6 Click OK to close the Extended Settings window 7 Click OK to close the printer software window Extended Settings Windows Parent topic Printing with Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect but may reduce print speed Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Separator Page Before each document prints a separator page containing the title user date and time Always Spool RAW Datatype Increases print speed and may solve other printing problems 94 Page Rendering Mode Increases print spe
158. n to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the following Color Correction options e Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image 87 e Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software e Select Image Options to access additional settings for improving printed images 3 To add the following features click the Watermark Features button Anti Copy Pattern adds a watermark that only appears when your printout is copied e Watermark adds a visible watermark to your printout e Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Toadd a password to your print job select the Confidential Job checkbox then enter a password Confidential jobs are stored in the product s memory without being printed To print the job enter the password for the confidential job on the product s cont
159. n your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is Normal mode To use Thumbnail Preview mode instead click the Thumbnail tab 137 1 Doone of the following to select your scan area in the Preview image Normal preview Click the a Auto Locate icon to create a marquee dotted line on the preview image Welcome to EPSON 7 A OL in 11 43 in 2476 x 3429 pixels 2429 MB 138 Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image Noma Tharteal 8 13 in Sis 2438 x 3398 pixels 23 70 MB 2 Do the following as necessary to work with the selected scan area e Ifthe marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 139 To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the
160. necessary 3 Select Fax Standard Contacts Density Auto History On Hook 203 4 Select Menu 5 Select Store Fax Data and select On 6 If you need to change any fax settings select Menu select Fax Send Settings and select your settings 7 Press the gt B amp W button Your document is scanned stored and briefly previewed 8 When you are ready to send the document press the Status button You see a screen like this W Status Menu S Printer Information w Gi Job History _ Job Storage Fak onfidential Job 0 9 Select Job Monitor 10 Select Communication Job 11 Select the stored fax job you want to send 12 Select Send View and select Send You can store only one document at a time Subsequent documents overwrite the existing document You can also delete a stored document from the Status Menu Parent topic Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product 204 Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product you can send a fax by dialing the fax number from the connected telephone If the recipient s phone number and fax number are the same you can speak to the recipient before sending the fax 1 ar wh 7 Place your original on the product for faxing Press the ft home button if necessary Dial the fax number
161. ng where you placed your original if available Select any other scan settings as necessary Scan Mode Document Feeder Kind EJ Color Resolution 300 y dpi Size us Letter Orientation ae W el _ Duplex Pictures Scan PDF _ Combine into single document Image Correction None Unsharp Mask None Descreening None Backlight Correction None Dust Removal None __ Color Restoration _ Quiet Mode Hide Details 150 Note If you are scanning a multi page document in the ADF you can have Image Capture combine all the pages into a single document After all pages have been scanned you see the message No document loaded 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan Your scanned file is saved in the folder you selected Available Scan Settings OS X Image Capture Parent topic Scanning Related topics Placing Originals on the Product Available Scan Settings OS X Image Capture You can select these scan settings in your imaging editing application for OS X Image Correction Provides a graphical interface for adjusting brightness tint temperature and saturation Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in sub
162. ng your telephone wall jack to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing it If there is no dial tone and you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the turn off the product s dial tone detection setting Turning off the dial tone setting may cause the product to drop the first digit of a fax number If you connected your product to a DSL phone line you must connect a DSL filter to the phone jack to enable faxing over the line Contact your DSL provider for the necessary filter If your telephone line has static turn off your product s error correction mode fax communication setting and try faxing again Try lowering your product s fax speed setting Make sure the error correction mode ECM setting is turned on if you are trying to send or receive a color fax If your telephone line uses call waiting and you have trouble receiving faxes turn off call waiting to prevent disruption of incoming faxes Note If your product is connected to a VoIP Voice over Internet Protocol phone line keep in mind that fax machines are designed to work over analog phone lines Epson cannot guarantee that fax transmission will work when using V
163. nical specifications for your product Note Epson offers a recycling program for end of life products Please go to epson com recycle for information on how to return your products for proper disposal Windows System Requirements OS X System Requirements Printing Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems e Windows 8 x e Windows 7 e Windows Vista e Windows XP Professional x64 Edition e Windows XP SP3 e Windows Server 2008R2 307 e Windows Server 2008 Windows Server 2003 When you use Windows Server you can only print Scanning and any additional included software are not supported Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications OS X System Requirements To use your product and its software your Mac should use one of these operating systems e OS X 10 9 x e OS X 10 8 x e OS X 10 7 x e OS X 10 6 x e OS X 10 5 8
164. nload site U S downloads or Canadian downloads Parent topic Solving Network Problems Related tasks Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program 273 Solving Copying Problems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e Ifthe nozzle check page does not print but the product s power is on make sure your product software is installed correctly e Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Cleaning Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic Solving Problems 274 Paper Feeding Problems If you hav
165. not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 72 3 Insert the originals into the ADF faceup and top edge first The ADF icon on the control panel lights up 4 Slide the ADF edge guide against the originals but not too tightly 73 Note If you are copying two originals onto one sheet make sure the originals are loaded as shown Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Copying See the information here to copy documents or photos using your product Note Copies may not be exactly the same size as your originals Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF Load the paper you want to print on Press the f home button if necessary 4 Select Copy You see a screen like this rce sette 5 To print more than one copy press a number key on the product s control panel or select copies and use the displayed keypad to enter the number of copies 75 6 Change any of the displayed settings as necessary 7 Select Settings to view and change addi
166. nt job or print one copy at a time Print quality was decreased due to a lack of available memory If the quality of the printout is unacceptable try simplifying the page by reducing the number of graphics or the number and size of the fonts Reverse printing has failed due to a lack of available memory Reduce the data size of the print job User authentication failed and the job has been canceled Contact your printer administrator The product s memory is full You can send pages individually or print received faxes and delete them to free up memory space The line was disconnected by the recipient s fax machine Wait a moment then try again The product cannot detect a dial tone Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the Dial Tone Detection setting Turning off the Dial Tone Detection setting may cause the product to drop the first digit of a fax number The recipient s fax machine is busy Wait a moment then try again The recipient s fax machine does not answer Wait a moment then try again 206 The phone cable is incorrectly connected to the product s LINE and EXT ports Connect the phone cable correctly The phone cable is not connected Connect the phone cable 263 Condition solution The fax could no
167. nting while you are printing head alignment patterns Check the printed patterns on the alignment sheet and do one of the following e If you printed a vertical alignment sheet select the number representing the most solid printed pattern for each set on the LCD screen 1 S 1 3 4 252 e If you printed a horizontal alignment sheet select the number representing the pattern with the least amount of separation or overlap on the LCD screen Qi i 3 EE ed Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac 1 2 3 Make sure there are no errors on the LCD screen Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Do one of the following e Windows Right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Print Head Alignment Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are
168. ntries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel 194 Setting Up Speed Group Dial Lists Using the Fax Utility OS X You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select the FAX option for your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Double click FAX Utility if necessary You see this window eo FAX Utility Printer FAX EPSON Tool alae Be 4 F ans o Syrechromze Fax Receve Mo Fax Settings da bd ij 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List 195 You see this window eoo Speed Oilal Croup Dial List FAX EPSON a F119 Entry Nu Name Crowp Name index Weed fax Number 5 Toaddan entry double click an empty entry
169. oIP If your phone line includes voice mail answering services calls or faxes may be inadvertently received by your voice mail service 302 Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Selecting Advanced Fax Settings Printing Fax Reports Printing Fax Reports Receiving Faxes Automatically Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product try these solutions e Make sure your telephone is connected to your product s EXT port e Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Using the Fax Setup Wizard Connecting a Telephone or Answering Machine When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software OS X Parent topic Solving Problems 303 Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 2 3 6
170. of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not touch the flat white cable inside the product Do not move the print head by hand this may damage the product Do not spill liquid on the product or use the product with wet hands Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document table when placing originals Do not open the scanner section while the product is copying printing scanning or performing any other functions Be careful not to trap your fingers when closing the document cover or scanner Except as specifically explained in your documentation do not attempt to service the product yourself Unplug the product and refer servicing to qualified service personnel under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Leave the ink cartridges installed Removing the cartridges can dehydrate the print head and may prevent the product from printing Before transporting the product make sure that the print head is in the home far right position and the ink
171. onal loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot 55 1 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper 2 Pull up the paper support for the rear paper feed slot 56 3 Flip the feeder guard forward then slide the edge guides outward 7 a 4 Ifyou are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges Note You can load one sheet of binder paper with holes on one of the long edges as shown Do not select automatic 2 sided printing for this type of paper 57 5 Doone of the following e Insert paper glossy or printable side up and short edge first in the center of the tray Caution To prevent paper feeding problems make sure you do not load too much paper in the slot e Load envelopes short edge first with the flap facing down and the flap edge to the left in the center of the slot 6 Slide the edge guides against the paper but not too tightly PTE 7 Select the size and type of paper you just loaded in the Paper Setup menu Always
172. onnect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment 156 DSL connection eo 1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection one phone number 157 1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection two phone numbers 1 ISDN wall jack 2 _ Terminal adapter or ISDN router 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product LINE 158 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product Note If you connect an answering machine and Receive Mode is set to Auto set the number of rings before your product answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product set up your fax header and select the fax feature
173. opic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e Make sure the paper type setting matches the type of paper you loaded e Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software e Align the print head e You may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check 291 Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Selecting Additional Layout and Print Options Windows Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load special paper one sheet at a time Make sure your paper meets the specifications for your product Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded If you are printing on thick paper or envelopes t
174. or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges and Maintenance Boxes Related references Ink Cartridge and Maintenance Box Part Numbers Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel Printing With Expended Color Cartridges Windows Printing With Expended Color Cartridges OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing With Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be enabled 1 Click Cancel or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel Load plain paper or an envelope in your product Access the print settings in your print application Click the Main tab Select Plain Paper Bright White Paper or Envelope as the pape
175. ork cccceeccccecceeesseeeeeeeeeecscsceaeeeeeeeesceceeeeeeeeeesssneaaeeeeeessseniaeeeeesseess 271 Cannot Scan Over a Network 0 ccceccceeeeceeeeeceeeeceseeceeceeceueeeceeeecueeecneteesaneeesuneeesteesnateenaneessaaess 273 Solving Copying PROD SS sirenes raees e PEN lentes seuss EEE NTa RAEES ENE SARRAR Eh 274 Product Makes Noise But Nothing Copies c ccceesccceeeeseeeeeeeeeeeeeeeaaeeeseseeeeeeeaaeeesenaeeeeeneaes 274 Product Makes Noise When It Sits for a While ec eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeneaeeeeeenaeeeeesaas 274 SOWING Paper Problem Sisri toate ING Ne eee a aed ae meena eee 274 Paper Feeding Problems ivcte anata in eee eae ta a eR Sie aa eee Be Ae Soe et 275 Paper Jam Problems Inside the Product fioearaces sc cteceedetath alies lve is teeteeedec ecloes cee an ae ateesean te 275 Paper Jam Problems in the Cassette cc ccceescceeeeeeeeeeeeeeeceeeeesaeeeeeseeeeeeesaaeseneneaeeeeeaaaeeeenaes 277 Paper Jam Problems in the Duplexer Rear COVEr c cceeceseeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeeeeesnaaeeeeeeaes 279 Document Jams in the Automatic Document Feedet cccessecccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenneeees 281 Paper Ejection Pron lenis ce coec te pat consadenesta ces an cant ceces sunceeee cana iateast aa cuinatcu tan tue aacety olga teancxtaasy cedebaiencd 284 Solving Problems Printing from a Computers ceuceseassectecieincaieent oan vaenteigee coud eiveluhda amavis osneneeet 28
176. our scanned file on your computer in the folder you specify You can select settings preview and change the scanned file settings as necessary 1 Doone of the following to start Document Capture Pro or Document Capture Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capture Pro e OS X Open the Applications folder select the Epson Software folder and select Document Capture Select your product and click OK if necessary 118 You see a window like this fe fon tet Yee Page Option ihip Scan gt bot J scans Por Ig 2 Click the gt Scan icon 119 You see a window like this Rotation None Resolution Low v 200 C Tet Enhancement _ Corect Document Skew C Skip Blank Page C Show the confirmation dialog after scanning Help Note With OS X 10 6 10 7 10 8 or 10 9 you can download and install Epson Scan scanning software which will provide additional image adjustment features within Document Capture To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Note If you want to use a scan job that you created instead select it from the Job list in the Document Capture Pro or Document Capture window click the L Start Job button and skip the rest of these steps Select any displayed scan setting
177. our wireless access point is using one of the usable channels and change to a usable channel if necessary e If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions e If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel Related topics Wi Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions e Make sure your product is turned on and connected to your network Verify connection using your product control panel e Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters e If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your produ
178. ownload and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements 296 OS X System Requirements Related tasks Scanning with OS X Using Image Capture Cannot Start Epson Scan If you cannot start Epson Scan try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan is selected in your scanning program Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan Check the connection setting and test the connection using Epson Scan Settings Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button OS X Open the Applications folder click Epson Software
179. parating the text from the graphics Color Enhance Enhances the red green or blue shades in the scanned image Skip Blank Pages Ensures that your product does not scan pages that contain no text or images Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Professional Mode as the Mode setting 133 You see this window 134 10 11 12 13 Select the Document Type setting that matches your original such as Reflective for documents or photos Select the Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any docum
180. per Matte 216 x 279 mm Epson Photo Paper Glossy 4 x 6 inches 102 x 152mm S041809 50 S042038 100 20 Letter 8 5 x 11 inches S041141 216 x 279 mm 5041649 S041271 Epson Premium Photo Paper Glossy 5 x 7 inches 127 x 178mm S041464 8 x 10 inches 203 x 254 mm 58041465 20 20 Letter 8 5 x 11 inches 25 216 x 279 mm S041667 50 Epson Ultra Premium Photo Paper 4 x 6 inches 102 x 152mm S042181 60 0 0 5 0 5 x 7 inches 127 x 178mm _ S041945 2 8 x 10 inches 203 x 254 mm S041946 2 2 Letter 8 5 x 11 inches 0421 82 62 Paper Type sie Partnumber Sheet count Epson Premium Photo Paper 4 x 6 inches 102 x 152 mm Semi gloss S041982 Letter 8 5 x 11 inches S041331 20 216 x 279 mm Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each source using the control panel on the product 1 Press the f home button if necessary 2 Select Setup Parent topic Loading Paper You see a screen like this Print Status Sheet Network Status 3 Select Paper Setup 4 Select the paper source you want to change 63 You see a screen like this Paper Cassette x a er Size Paper ce 5 Select Paper Size 6 Select the paper size you loaded 7 Select Paper Type 8 Select the paper type you loaded 9 Select OK 10 Select another paper source to change or press ff home to return to
181. plete WPS setup 6 Press the fff home button to return to the Home screen 45 If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown h wad e Copy Scan Fax Presets aa W Bout Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Setup 46 You see a screen like this Ink Levels Maintenance Paper Setup Print Status Sheet Network Status 3 Select Network Status 4 Select Wi Fi Network Status You see a screen like this Wi Fi Network Status Printer Name PM T990 D30000 D Connection Airera 5Mbps Signal Strength Excellent Y Obtain IP Address Print Note If you are connected to a wireless network the signal strength is also displayed 5 Select Print 6 Press one of the buttons to print the network status sheet 47 Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to a Wi Fi Connection Changing a Wi Fi Connection to a Wired Network Connection Conn
182. printing a head alignment pattern 253 You see a window like this Look at the alignment sheet Find the square without any visible bands in sets 1 through 6 Select the number that corresponds to that square from the list below for all sets Then click Next gt If every square contains a band select the square with the thinnest band or bands Then dick Realignment 6 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set Vertical alignment 1 e a 8 1 3 4 Horizontal alignment 254 e After choosing each pattern number click Next e If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 1 arrow DN Make sure there are no errors on the LCD Load a few sheets of plain paper in the product or in cassette 1 if your product has two cassettes Press the ff home button if necessary Select Setup Select Maintenance 255 You see a screen like this A Fi 1 rea Maintenance Print Head Nozzle Check
183. pson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly 123 You see an Epson Scan window like this EPSON Scan bieno Name Delete Auto Detect Letter 8 5 x 11 in Orientation C Conget Document Skew Rotate Image Type Resohaiore Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 124 Related topics Placing Originals on the Product Selecting Epson Scan Settings After starting Epson Scan you can select settings in various modes to customize your scan Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image
184. r Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready e Product name Product serial number located on a label on the product 305 Proof of purchase such as a store receipt and date of purchase e Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday e Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 306 Technical Specifications These sections list the tech
185. r in the optional cassette remove the paper cassette cover Note If you are using legal size paper squeeze the tab and extend the paper cassette 4 Set the front edge guide to the paper size you are using Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 53 6 Slide the edge guides against the paper but not too tightly If you are loading paper in the optional cassette reattach the paper cassette cover Note Make sure the paper fits beneath the top edges of the guide Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 7 Keep the cassette flat as you gently insert it 8 Select the size and type of paper you just loaded on the product LCD screen 54 9 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper Do not remove or insert the paper cassette during printing Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guides Check the paper package for any additi
186. r of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five CAN ICES 3 B NMB 3 B Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada L indice d quivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent tre raccord s a une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setup Wizard Software Notice 1 This printer product includes open source software programs listed in Section 6 according to the license terms of each open source software program 2 We provide the source code of the GPL Programs LGPL Programs Apache License Program and ncftp license Program each is defined in Section 6 until five 5 years after the discontinuation of same model of this printer product If you desire to receive the source code above please contact the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even
187. r print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge and Maintenance Box Part Numbers Parent topic Replacing Ink Cartridges and Maintenance Boxes Ink Cartridge and Maintenance Box Part Numbers Use these part numbers when you order or purchase a new maintenance box or ink cartridges Maintenance box part number T6710 Note For best printing results use up a cartridge within 6 months of opening the package 230 Part number Standard capacity High capacity Extra High capacity Black Parent topic Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability Turn on your product 2 Ifan ink cartridge is low or expended a message appears on your product and on your computer screen Note which cartridges need to be replaced 3 Open the front cover 231 4 Push the ink cartridge in then pull it out of the slot T Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to ref
188. r product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks EPSON EXCEED YOUR VISION Parent topic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this 327 product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnet
189. r type setting arrow hn 235 9 Select the Black Grayscale checkbox Click OK Print your document Epson Status Monitor 3 displays a print message Click Print in Black to print your document Parent topic Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges OS X If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 2 Click the printer icon in the Dock If you see a message telling you that you can cic E lice with only black ink click the Delete icon to cancel your print job OS X 10 8 10 9 Click the message is displayed click OK icon to cancel your print job If an error Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Driver or Options 236 You see a screen like this General printer s documentation Thick paper and envelopes Skip Blank Page Quiet Mode Permit temporary black printing High Speed Printing Warning Notifications Establish bidirectional communication Lower Cassette E Supply Levels Utility To take full advantage of your printer s options confi
190. re from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 ONO Fw ND Disable your product s Wi Fi features Connect one end of an Ethernet network cable to the product s LAN port Connect the other end to any available LAN port on your router or access point Download and install your product software from the Epson website Follow the on screen instructions to install the software When you see the Select Your Connection screen select Wired network connection If you see a Select Setup Option screen select Setup printer for the first time Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you can update your product s Wi Fi connection to the new router 1 Do one of the following Windows Uninstall your product software e OS X Go to the next step 49 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related tasks Uninstal
191. rea while viewing a Thumbnail preview in Epson Scan try these solutions e Create a scan area by drawing a marquee on your preview image and adjusting it as necessary e Switch to Normal preview mode if available and preview your image again Parent topic Solving Scanned Image Quality Problems Related concepts Image Preview Guidelines Related tasks Selecting a Scan Area Office Mode Selecting a Scan Area Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product 301 Parent topic Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure you have set up your header information and have not blocked your caller ID Otherwise your faxes might be rejected by the recipient s fax machine Make sure Receive Mode is set to Auto so you can receive faxes automatically Check that the cable connecti
192. rightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image 141 Saturation Adjusts the density of colors in the overall image Color Balance Adjusts the balance of colors in the overall image Color Palette Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image For advanced users only Click the Color Palette icon to access the settings Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 x 6 inches 102 x 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 Inthe Epson Scan window select the size you want your scanned image to be from the Target Size list Taget Size TE Note If you need to rotate the orientation of the target size for your image click the A orientation icon 142 A marquee dotted line appears on your preview image proport
193. rinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning e Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions e Adjust these Epson Scan settings if available and try scanning again e Select the Unsharp Mask setting e Adjust the Auto Exposure setting e Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems 299 Image is Too Dark If your scanned image is too dark try these solutions e Adjust these Epson Scan settings if available and try scanning again Auto Exposure e Brightness e Histogram Adjustment e Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patt
194. rinting Options and Adjustments OS X Parent topic Printing with OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job 107 Two sided Printing Options Long Edge binding Orients double sided printed pages to be bound on the long edge of the paper Short Edge binding Orients double sided printed pages to be bound on the short edge of the paper Adjustments Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print window Color Matching ColorSync EPSON Color Controls 2 Select one of the available options 108 3 Select Color Options from the pop up menu in the print window Color Options Manual Settings Fix Photo Off No Color Adjustment gt Advanced Settings Cancel Print Note The available settings on the Color Options menu depend on the option yo
195. rizontally Parent topic Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Depending on your application you may be able to select the paper size and orientation settings from the print window Paper Size US Letter gt 8 50 by 11 00 inches Orientation le iS Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 104 1 Select the size of the paper you loaded as the Paper Size setting 2 Select the orientation of your document or photo as shown in the print window Ie Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window Layout Pages per Sheet 1 2 y ivi Pj Border None Reverse page orientation Flip horizontally Cancel Print To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from
196. rm that they are accurately shown here For information on your printer and its optional hardware check the S 9 2 2 Fg sg None Cancel oka Select On as the Permit temporary black printing setting 6 7 Click OK 8 Close the utility window 9 Load plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing With Black Ink and Expended Color Cartridges 237 Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink EPSON Status Monitor 3 Black ink is low You can extend black ink cartridge life by printing with a mixture of other colors to create composite black Do you want to do this for the current print job No Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing e Click Disable this feature to continue using the remaining black ink Note If you disabl
197. rnstrrnnnrtnnnnnnnn tsten 79 Paper Source Options WiINdOWS ssssesseeeeeseneennetsretressttrsssttrnetttnnettnntrttnntttntnnssttnssere nne eE ntet 81 Print Quality Options WiINdOWS ci s 0i2 s criosccitentles Som pade de PaaledeptenMcnaceadeehd ane aemesoeiwren gels 82 Multi Page Printing Options WiINGOWS c cceeeecceeeeeeeeeeeeeeeeeeeeeeaeeeenaaeeeeeeaaaeeeessaeeeeeeseneees 82 Selecting Double sided Printing Settings WiINGOWS cccceeeeeeeeeeneeeeeeeeeeeeeeeeeeeeetaeeeeeeeeeee 83 Double sided Printing Options WiINKOWS ccccceeeeeee ee eeeteeeeeeeeeeeeeeeeeeeeteaeeeeeceeeeeeteaaeeeenee 85 Print Density Adjustments WiINKOWS e c fccreeceesteleies soceepeces tenes ince enscelaseeseemeendeiadeadernesevinene 86 Selecting Additional Layout and Print Options WiINdOWS c ccceeeeeeeeeeeeeeeeeeneeeeeteseeeeeeneeeees 87 Custom Color Correction Options WiINGOWG cccceccceeeeteeeeeeeeeeeeeeeeeeeesecaaeeeeeneeeeeesiaaeeeeneaes 89 Image Options and Additional Settings WINGOWS ccccceeeeeeeee ee eeeneeeeeeteeeeeeeeeeeeetnaeeeeeee 90 Header Footer Settings WINDOWS 22 0 cersieh fate cteteade cadscaliaeeee iid anya dasseanndebatysloneeideactals eared 90 Selecting a Printing Preset WiNGOWS ccccesceeeeseceeeeeeeeeeeeeeeceeeeaaeeeeeaaeneeeeeaaeeeseeneaeeseeaneeeetne 91 Selecting Extended Settings WinGOWS c ccceesscceeeeseeeeeeeeeceeeeaaaeeeaaeeeeeeeaaae
198. roduct has two cassettes Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed 111 Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper High Speed Printing Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Lower Cassette Specifies whether the optional cassette is present Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Print Settings Paper Source Auto Select Media Type Plain Paper Bright White Paper Print Quality Normal Grayscale V Mirror Image Cancel 112 Checking Print Status OS X Parent topic Printing with OS X Check
199. rol panel Note Confidential print jobs are cleared from the product s memory after printing 5 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document or Photo Windows 88 Custom Color Correction Options Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job Color Controls Lets you select a Color Mode setting individual settings for Brightness Contrast Saturation and Density and individual color tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects 89 ICM Lets you manage color using installed color printing profiles No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Sel
200. rt Page From Front From Back Create Folded Booklet _ Booklet Center Binding Side Binding LAs I 4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button 84 You see this window Select Document Type Text Text amp Graphics Adjustments Increase Ink Drying Time 7 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 8 If necessary select the Adjustments options you want to use 9 Click OK to return to the Main tab 10 Print a test copy of your double sided document to test the selected settings 11 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction 85 Binding Margin Options Select options that define a wider margin to allow for binding Start Page Selects whether printing starts on the front or back page Create Folded Booklet Options Select the Booklet
201. rtridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 14 F 10 C Ink thaws and is usable after 3 hours at 77 F 25 C Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers 313 Dimension Specifications Height Width Depth Weight without ink cartridges or power cord Stored 13 5 inches 342 mm Printing 15 1 inches 383 mm Stored 18 1 inches 461 mm Printing 18 1 inches 461 mm Stored 16 6 inches 422 mm Printing 25 8 inches 655 mm with the output tray extension extended 31 3 Ib 14 2 kg Parent topic Technical Specifications Electrical Specifications Input voltage range Rated frequency range Input frequency range Rated current Power consumption with USB connection
202. s Parent topic Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG ipg l An image format that lets you highly compress image data However the higher the compression the lower the image quality The Tiff format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A Tiff file format when multiple pages are saved to the same file allowing you to edit the images using a compatible program PDF pdf A document format that is readable by Windows and OS X systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file PICT pct A standard image file format for most OS X programs PRINT Image Matching II jpg or tif File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range does not affect the way the image displays on the screen TIFF tif A file format created for exchanging data between many programs such as graphic and DTP software 148 Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names Show this dialog box before next scan Select to have the File Save Settings window appear
203. s plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Always turn off the product using the power button and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet If you will not be using the product for a long period unplug the power cord from the electrical outlet Place the product on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle 318 Allow space behind the product for the cables and space above the product so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation
204. s Monitor Tob Velo Magerts Cvar information ink Levels Maintenance Box Service Life 229 3 Do the following as necessary e You can update the ink cartridge and maintenance box status by clicking Update Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status Related tasks Replacing the Maintenance Box Removing and Installing Ink Cartridges Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink maintenance boxes and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature Fo
205. s window 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility Help option Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 181 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select the FAX option for your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Double click FAX Utility if necessary You see this window eo FAX Utility Printer FAX EPSON Tool i ales n Fas Transm ss 0n SyrePromze Fax Receve Mon tor Record Contac Fax Settings da 1 ij Check Fax Fax Setmegs Speed Ow Crows Connection Dial tist 3 Select your FAX product in the Printer list Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Ut
206. s you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2x1 Poster 2x2 Poster 3x3 Poster 4x4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options 82 Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Settings Print Density Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network Select the 2 Sided Printing checkbox 2 If the Auto checkbox is not automatically selected do one of the following e Select the Auto checkbox to automatically print your double sided print job e Deselect the Auto checkbox to print your double sided print job manually by printing one side and flipping the paper over to print the other side recommended for paper types that do not support automatic duplexing 3 Click the Settings button 83 You see this window Sta
207. s you want to use Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS X 159 Parent topic Faxing Setting Up Basic Fax Features See these sections to select the basic settings you need to use the product s fax features Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic Setting Up Fax Features Related tasks Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS X Selecting Your Country or Region Before faxing select the country or region in which you are using your product Note If you change the country or region your fax settings return to their defaults and you must select them again This setting can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status 160 3 Scroll down and select System Administration Enter the administrator password if necessary F system Administration Printer Settings
208. s you want to use Note See the Help information in Document Capture Pro or Document Capture for details If you want to select detailed scan settings do one of the following Windows Click Detailed Settings Select any displayed scan settings you want to use and click OK 120 e OS X If you installed Epson Scan close the Scan Settings window open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen Click the Scan icon Select any displayed scan settings you want to use and click OK 5 Click Scan You see a preview of your scan in the Document Capture Pro or Document Capture window 6 Check the scanned images and edit them as necessary 7 Click one of the Destination icons to choose where to save your scanned file Destination gt aa d Note You may need to click the arrow next to the icons in order to see all of them The available icons may vary depending on the software version you are using 8 Select settings as necessary then click OK Send or Print to save the scanned file Parent topic Starting a Scan Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software Windows other versions Click or Start and select All Programs or Programs Select EPSON or EPSON Software
209. sary and click OK Your originals are saved into separate files as specified Note You can also create a scan job for scanning multi page originals as separate scanned files You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control panel Parent topic Scanning Special Projects 155 Faxing See these sections to fax using your product Note This product allows you to store names telephone numbers and fax data in its memory even when the power is turned off Make sure you restore all of the default settings if you give away or dispose of the product This will erase all of your network settings and fax data Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing Fax Reports Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone cable Note If you do not connect a telephone to your product make sure Receive Mode is set to Auto Otherwise you cannot receive faxes 1 Connect a phone cable to your telephone wall jack and to the LINE port on your product Note If you have a DSL or ISDN connection you must c
210. se sections to learn about the basic features of your product Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Parent topic Product Basics Control Panel Buttons and Lights 14 The power button and light The ff home button The Interrupt button The 4 Reset button The Stop button The LCD screen The 5 back button The Status button and lights The numeric keypad 10 The C clear button 11 The B amp W button 12 The Color button ON OOF WO N Oo Status Icon Information Status Button Information Parent topic Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions Press il to view or change the current network settings Displays additional information or instructions such as on loading paper or placing a amp document A document is in the Automatic Document Feeder ADF One or more of the ink cartridges are running low on ink or t
211. t and select the options you want Select the file format you want to use in the Image Format Type menu If your file format provides optional settings click the Options button to select them Choose any of the optional settings you want to use by selecting their checkboxes Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document a Scanning complete 2 Do you want to continue scanning and add more pages Select Edit Page to finish scanning and edit the pages before saving the file Select Save File to finish scanning and save the file without editing the pages seer Choose one of the following options on the screen e If you are scanning only one page click Save File e If you need to scan additional pages in a document click Add page Place additional pages on the product for scanning click Scan and repeat until you have scanned all the pages When you are finished click Save File 147 e If you need to delete or reorder the scanned pages click Edit page Delete or reorder the pages using the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary Available Scanned File Types and Optional Setting
212. t be sent to some of the specified recipients Print a fax log to check which recipients failed to receive the fax If the Save Failure Data setting is turned on you can resend a fax from Job Monitor in the Status Menu 301 There is not enough storage space available on the external memory device Clear space 401 on the device or use a different device 302 The external memory device is write protected Disable write protection 402 303 No folder is available for saving the scanned file Create a folder or use a different memory device 304 The external memory device has been removed Reinsert the device 404 305 An error occurred while saving data to an external memory device Reinsert the memory 405 device or use a different device The product s memory is full Wait until current jobs are finished processing 331 A communication error occurred while acquiring the destination list Make sure the product is connected to the network correctly There is not enough space available for saving the scanned files in the specified folder 333 The destination could not be found because the destination information was uploaded to the server before sending the scanned data Select the destination again An error occurred while sending the scanned data A communication error has occurred Make sure the product is connected to the computer or network correctly Make sure you have installed Document Capture Pro or Document Capture Make sure the
213. ter the Administrator password if necessary You see a screen like this 3 Select Add New 4 Select the function for which you want to set up a preset 20 You see the main screen for that function such as the Copy screen Document Size MA __ 5 Select the settings you want to save and select Save You see a screen like this 1238 paganan BO 6 Use the displayed keyboard to enter a name for the preset and press 7 Select Save When you copy fax or scan you can use the preset by selecting Presets and selecting your preset from the list 21 Parent topic Setting a Password and Locking the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance Press the f home button if necessary 2 Select Setup You see a screen like this i Setup Ink Levels Maintenance Paper Setup Print Status Sheet Network Status Scroll down and select System Administration Select Common Settings Scroll down and select Language Select a language Parent topic Using the Control Panel Daeg 22 Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be
214. the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X 105 Selecting Double sided Printing Settings OS X You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window Two sided Printing Settings Two sided Printing Off Cancel Print Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 106 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type Two sided Printing Settings Two sided Printing Long Edge binding Document Type Text Y Adjustments Print Density 0 08 50 0 increased Ink Drying Time 0 sec 0 60 A When printing a photo or document containing a lot of solid image areas reduce the density of the ink and increase its drying time Cancel Print j 3 If necessary customize the Adjustments settings as instructed on the screen 4 Print atest copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided P
215. the Home screen Paper Type Settings Parent topic Loading Paper Paper Type Settings For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets 64 Epson Premium Presentation Paper Matte Prem Matte For this paper Select this Paper Type or Media Type setting Color Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided Cardstock up to 68 Ib Card Stock Parent topic Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator You can adjust default paper settings as an administrator that apply to all print jobs sent to the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance Selecting the Default Printer Settings Setting the Universal Print Settings Parent topic Loading Paper Selecting the Default Printer Settings You can change default printer settings using the control panel on the product 65 Note These settings can be locked by an administrator If you can t access these settings contact your administrator for assistance 1 Press the ff home button if necessary 2 Select Setup You see a screen like th
216. the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on the Epson support site 4 OpenSSL toolkit 324 This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com 5 The license terms of each open source software program are described in OSS pdf on the Epson support site 6 The list of open source software programs which this printer product includes are as follows GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version GPL Programs The list of GPL Programs linux 2 6 35 arm1 epson12 busybox 1 17 4 udhcp 0 9 8cvs20050124 5 ethtool 2 6 35 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 32 libusb 1 0 8 zeroconf 0 6 1 1 iksemel rev25 Apache License This printer product includes the open source software program which apply the Apache License Version2 0 Apache License Program Bonjour OpenLDAP 2 4 30 Bonjour License This printer product includes the open source software progr
217. ther settings e Cloud sends your scanned files to a destination that you have registered with Epson Connect e Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture e Computer WSD lets you manage network scanning in Windows 8 Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Services for Devices on the computer 6 Select Preset to save your scan settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 7 Doone of the following e If you are scanning to a computer select the target computer and select the format and 2 sided setting if necessary e If you are scanning to a memory device select Settings to display additional scanning options Adding and Assigning Scan Jobs 116 Parent topic Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Related topics Placing Originals on the Product Adding and Assigning Scan Jobs You can view change or add available default scan settings when you scan using the Document Capture Pro option on the product control panel You do this by accessing the scan jobs in the Document Capture Pro Windows or Document Capture OS X program 1 2 Start Document Capture Pro or Document Capture on a computer connected to the product Click the Manage
218. tion Settings option Top Offset Left Offset Top Offset in Back Left Offset in Back Adjusts the top or left margin Adjusts the top or left margin of the back page when performing double sided printing Select On to check the paper width before printing This prevents printing beyond the edges of the paper when the paper size settings are incorrect but may reduce the printing speed Dry Time Standard Select the ink drying time you want to use when performing double sided printing Skip Blank Page On ssid Select On to skip printing of blank pages automatically Parent topic Setting the Universal Print Settings Check Paper Width Installing and Enabling the Optional Second Paper Cassette Follow these instructions to add the optional paper cassette to your product Installing the Optional Second Paper Cassette 69 Parent topic Loading Paper Installing the Optional Second Paper Cassette You can install the optional paper cassette to provide more paper capacity 1 Turn off the product and unplug the power cord and any connected cables Warning To avoid electric shock make sure you unplug the power cord Remove the paper cassette from its carton and place it where you want to set up the product 3 Carefully lift the product as shown then gently lower it onto the paper cassette Make sure the connectors and pins align correctly 4 Reconnect the power cord and other connection cables and plug in the produ
219. tional copy settings if necessary Then press the X back button 8 Select Preview to preview your copy on the LCD screen 9 Select Preset to save your copy settings Note Presets can be locked by an administrator If you can t access or change this setting contact your administrator for assistance 10 When you are ready to copy press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic Copying Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Layout With Border Leaves a small margin around the image or document 2 up Copy Copies multiple page documents onto one sheet Also select Settings and change the Document Orientation and Layout Order settings as necessary ID Card Copies both sides of an ID card onto one side of a sheet of paper Various sizes Select the document size of your original Paper Source Various sources Select the paper source that you want to use If you select Auto paper is fed automatically depending on the paper settings you selected for the paper sources 76 Copying option Available settings Automatically sizes the image by the percentage you select Actual Size Copies at 100 size Auto Fit Page Automatically sizes the image to fit the paper size you selected Letter gt 4x6in and Automatically converts from one size to
220. tly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Quiet Mode Reduces noise during scanning and may reduce scan speed Parent topic Scanning with OS X Using Image Capture 151 Scanning Special Projects Your product s scanning software offers various options to help you quickly complete special scan projects Scanning to a SharePoint Server or Cloud Service Scanning Multi Page Originals as Separate Files Parent topic Scanning Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service 1 Doone of the following to start Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capture Pro e OS X Open the Applications folder select the Epson Software folder and select Document Capture Select your product and click OK if necessary You see a window like this e fan bet jes Page Option ih
221. ts Enter the administrator password if necessary You see a screen like this pep cach View Menu Proceed 4 Select Menu 184 You see a screen like this Menu Add Entry Add Group Print Contacts Note You can print your list of contacts and groups if necessary 5 Select Add Entry 6 Select the number you want to use for the contact you are adding You see a screen like this Add Entry Name A Not Entered Index Word f Not Entered Cancel 7 Select the Name field use the displayed keyboard to enter the contact name up to 30 characters and press l 185 8 Select the Index Word field use the displayed keyboard to enter a word to use when searching for an entry up to 30 characters and press E This field is optional 9 Select the Fax Number field and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number You can enter up to 64 characters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed if necessary 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the f home button if necessary 2 Select Fax You see a scr
222. tting Wizard The Fax Setting Wizard screen appears Select Start On the Fax Header screen use the displayed keypad to enter the sender name for your fax source such as your name or a business name You can enter up to 40 characters On the Your Phone Number screen use the displayed keypad to enter your fax number up to 20 characters Note The name and phone number in the fax header identifies the source of the faxes you send On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Select the ring pattern to be used for incoming faxes or select On Go to step 12 If you do not have a distinctive ring service select Skip and go to the next step Note Distinctive ring services allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in the DRD Setting If you select On or a ring pattern other than All Receive Mode is automatically set to Auto 165 10 On the Receive Mode Setting screen do one of the following e If you have connected an external telephone or answering machine to the product select Yes and go to the next step If you did not connect an external telephone or answering machine select No and go to step 12 Receive Mode is automaticall
223. tune capaguearte ease aeee 199 Sending a Fax at a Specified Time secassey shoei ccicmess Sense n seated eeleceade dndy eateteaneal eee eeedens 201 sending a Fax on Demand ascetics natedieediassiidetdadee i adenalandanieraedats tba nanankdaniiwiokndates 202 Se ding a Stored FAK saccics seceezece deceweysdecenestetuciuensecescye oreedalbvadeeesatttaseneendeven ty edevtoceenatetiaeeesande 203 Dialing Fax Numbers from a Connected Telephone ccceccceeeeneeeeeeceeeeeeeaeeeeeeeeeeteeneeees 205 Sending Faxes Using the Fax Utility WINGOWS 0 ec cececeeeee eee eee eee eeceeeeeeceeeeeeseaaeeeeeegaeeeeeeaeeees 205 Sending Faxes Using the Fax Utility OS Xoo eeecccseeeseeeeeeceeeeeeeeaeeeeesaaeeeeeseeaaeeeeaaeeseeneaaeeees 208 PREC OIM IN ee EE wt E E cheek sce E cc ote ae eaten a eaten N a T 211 FAX Recepti nieo a tee ont peda eh Da Sea pisbesge sone a neater ee E 211 Receiving Faxes Automatically sc ccc santcid ve caueaes fectes eee ohendade UR ie decease ne Aca 212 Receiving Faxes Manuallysiss ns isrann ia ok nah ane EK edu teas Aan ou Sita ctl lon see 212 Receiving a Fax by Polling ss iisrsrrio enrii eaaa shies EAE ANARE a aa 213 Viewing a Fax on the LCD Screen iccsesescec aise deccues tecienies cece vleecuudaceuendsnuareleus dexweusetueiel elgedeepesbiaierod 213 Checking Pax Status rines ason ead a a nia con nek Rien E E tte ETE E 214 Printing Fax Reports eir a arie e E eae eg tna EEE E E E T raa 215 aX Report Options rnia a a che
224. u selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window 109 Color Options Settings Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Settings and select settings for Brightness Contrast Saturation and individual color tones You can also select a color Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If
225. uctions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded 323 equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications 2 The Ringer Equivalence Number is an indication of the maximum numbe
226. ument Source setting To allow Epson Scan to detect and correct any skew in your original select Correct Document Skew To rotate your original in your scan select a Rotate setting Select the Image Type setting that matches your original Select the Resolution setting you want to use for your scan Click the Preview button Epson Scan previews your original and displays the result in a separate Preview window If you are using the ADF reinsert your original into the ADF If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting Click the Image Adjustment tab and select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window Click Scan You see the File Save Settings window Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Document Source Settings Office Mode Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Scan Resolution Guidelines 128
227. urce software program json_parser which applies the terms and conditions provided by owner of the copyright to the json_parser MD5license This printer product includes the open source software program MD5 which applies the terms and conditions provided by owner of the copyright to the MD5 AESlicense This printer product includes the open source software program AES which applies the terms and conditions provided by owner of the copyright to the AES OpenLDAP license 326 This printer product includes the open source software program OpenLDAP 2 4 30 which applies the terms and conditions provided by owner of the copyright to the OpenLDAP IPsec Tools license This printer product includes the open source software program IPsec Tools 0 8 0 which applies the terms and conditions provided by owner of the copyright to the IPsec Tools Parent topic Notices Trademarks EPSON and Supplies Central are registered trademarks EPSON Exceed Your Vision is a registered logomark and Epson Connect Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation Epson Store is a service mark of Epson America Inc Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation Apple iPad iPhone iPod touch Mac and OS X are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc General Notice Othe
228. urn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Turning this setting on will decrease print speed Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Adjust the Print Density and or Increase Ink Drying Time settings Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path 292 Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Cleaning the Paper Guide Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Double sided Printing Settings OS X Select
229. use a computer or other electronic device including fax machines to send any message unless such message Clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine click the link below for instructions on entering fax header information According to the FCC s electrical safety advisory we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instr
230. ust be used to call an outside line Select to enter the header information and your phone number for inclusion on outgoing faxes Set the security options you want to use for fax data Setting Options Description o Direct Dialing Off Does not restrict dialed fax numbers nestrietlons Allows faxing only to numbers stored in the contacts list or history Requires you to enter fax numbers twice to prevent errors 178 Setting Options Description O Confirm Address List C Selects whether or not to display a recipient onan screen before a fax is sent Inbox Password 2s Select to set a password for viewing incoming faxes Settings Backup Data Auto Clear C Automatically erases sent or received fax data from on o your product s memory Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Clear Backup Data Parent topic Selecting Advanced Fax Settings Setting Up Fax Features Using the Fax Utility Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows 1 Doone of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start gt Programs or All Programs gt EPSON Software 2 Select FAX Utility 179 You see this window 3 Select Fax Settings for Printer Select your product if prompted 180 You see thi
231. utes of pressing the WPS button on your router Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following e Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub e Try connecting your product to a different port or a different router access point switch or hub e Try connecting with a different Ethernet cable e Try printing to your product from another computer on the network If you are connecting the product via EpsonNet Setup and the Wi Fi icon does not appear lit on the LCD make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi Fi or Wired Networking 272 Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network try these solutions If you cannot scan from your product control panel make sure you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software e If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communic
232. uto Print Off Does not print the fax log On Every 30 Prints the fax log after 30 faxes are sent or received On Time Prints the fax log at a time you select using the numeric keypad displayed on the LCD screen Report Format Simple Selects the amount of information on fax reports Parent topic Selecting Advanced Fax Settings Basic Settings Fax On Large Image Set the basic options you want to use for incoming and outgoing faxes Setting Options Description i O Fax Speed Fast 33 600bps Sets the speed at which you send and receive faxes Medium 14 400bps Slow 9 600bps 177 Dial Tone Detection Line Type PSTN Header Your Phone Number Parent topic Selecting Advanced Fax Settings Security Settings Fax Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax Turns off Error Correction Mode ECM color faxes cannot be sent or received Automatically dials the number you enter for faxing when the product detects a dial tone Turns off automatic dial tone detection which may be necessary if the product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter However turning this setting off may cause the product to drop the first digit of a fax number Selects a standard phone line Public Switched Telephone Network Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 m
233. ved as PDF files and cannot be printed directly from the control panel Forwards incoming faxes to as many as 5 numbers in your contact list Select Yes and Print to have faxes forwarded and printed automatically Note Color faxes cannot be forwarded Select to reduce the size of large received faxes to fit on the paper size in the selected paper source Select to print large incoming faxes at their original size on multiple sheets if necessary If you have loaded A5 size paper select On to rotate jor landscape oriented incoming faxes so that they print Auto Reduction Auto Rotation correctly on the paper Collation Stack Select On to print incoming faxes so that the pages are stacked in the correct page order When the product is low on memory this option may not be available 176 Setting Options Description O Print Suspend Time Off Select On to set a time period to stop automatic lon printing of faxes or reports and save received faxes in the product s memory Make sure there is enough Time to Stop free memory before using this function Restart Time Forwarding Report Print on Error Selects whether or when to print a report after an incoming fax is forwarded Do Not Print Attach Image to Report Does not include an image of the fax on transmission reports On Small Image Prints transmission reports with an image of the first faxed page Does not work when you select Direct Send Fax Log A
234. ware e Ifa blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software e Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary e Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems 288 Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Incorrect Margins on Printout If your printed page has incorrect margins try these solutions e Make sure you selected the correct paper size settings in your printing program and printer software e Make sure you selected the correct margins for your paper size in your printing program e Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings OS X Selecting Basic Print Settings Windows Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting e Make sure any cables are securely connected at both ends e In Windows delete all print jobs
235. windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Parent topic Technical Specifications 317 Notices Check these sections for important notices about your product Note Epson offers a recycling program for end of life products Please go to epson com recycle for information on how to return your products for proper disposal General Product Safety Instructions FCC Compliance Statement Software Notice Trademarks Copyright Notice General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off or on an outlet controlled by a wall switch or timer Do not let the power cord become damaged or frayed Place it to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of it and do not allow it to be stepped on or run over Be careful to keep the cord straight at each end If you use an extension cord with the product make sure the total ampere rating of the device
236. ws only to scan multi page originals as separate scanned files You indicate where you want the new scanned files to start by inserting a blank page or barcode between the pages of your original Note The settings may vary depending on the software version you are using See the Help information in Document Capture Pro for details 1 2 Load a multi page original with blank pages or barcodes inserted where you want to start a new scanned file Do one of the following to start Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select EPSON Software then select Document Capture Pro You see this window e fan bet Yew Page Option iHip an gt ot is Scan te PDF Click the gt Scan icon 154 o o NOD Select any displayed scan settings you want to use Note See the Help information in Document Capture Pro for details Click Scan You see a preview of your scan in the Document Capture Pro window Open the File menu and select Batch Save Click File Name Settings Select Apply Job Separation and click Separation Settings Select the method you used to separate the originals select a folder name specification and click OK Select any other settings from the File Name settings window as necessary and click OK 11 Select any other settings from the Batch Save window as neces
237. x number If the access code has been set up in the Line Type setting enter the pound sign instead of the code Select from the contact list Select Contacts to display the contact list screen Select the checkbox next to one or more contact select the checkbox again to deselect it You can also select the Search field to search for recipients by name index name or entry number Select Proceed when you are finished 198 Select from the sent fax history Select History to display the sent fax history Select a recipient from the list select Menu and select Send to this number Note To delete entered recipients select the Enter a Fax Number field select the recipient you want to delete and select Delete from the List 5 Ifyou need to change any fax settings select Menu select Fax Send Settings and select your settings 6 If you want to preview your fax in black and white on the LCD select Preview If the preview looks incorrect select Retry reposition the document or change the fax settings and repeat this step Note If you do not touch the preview screen for 20 seconds your product sends the fax automatically You cannot preview images when the Direct Send setting is turned on 7 lf you want to save your fax settings for later use select Presets and add a new entry 8 Press one of the buttons Note To cancel faxing press the Stop button You can also cancel the job or check the job status from the St
238. y set to Auto otherwise you cannot receive faxes 11 On the next Receive Mode Setting screen select Yes to receive faxes automatically or select No to receive faxes manually Note If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct If you select to receive faxes manually you need to answer every call and operate the product s control panel or your phone to receive faxes 12 On the Confirm Settings screen confirm the displayed settings and select Proceed or press 5 back to change the settings 13 On the Run Check Fax Connection screen select Start and follow the on screen instructions to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again Note e Ifthe Select Line Type screen appears select the correct line type e Ifthe Select Dial Tone Detection screen appears select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number Parent topic Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Selecting the Line Type If you connect the product to a PBX phone system or terminal adapter you must change the product s line type PBX Private Branch Exchange is used in office environments where an external access code such as 9
239. you select when to print transmission reports Do Not Print Parent topic Selecting Advanced Fax Settings 173 Send Settings Fax Set the send options you want to use for outgoing faxes Sorts outgoing faxes by recipient in the product s on memory and then sends them as a batch Batch Send Save Failure Data Saves faxes that failed to be sent in the product s memory You can resend the faxes from the product s Status Menu Parent topic Selecting Advanced Fax Settings Receive Settings Fax Set the receive options you want to use for incoming faxes Setting Options Description o Receive Mode Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Auto Automatically receives and prints faxes Distinctive Ring If you are using a Distinctive Ring Service on your phone line your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your p product can receive faxes on the correct number of Double amp Triple rings Select All for phones lines that do not use this service Rings to Answer 1to9 Sets the number of rings before your product receives a fax If Receive Mode is set to Auto and an answering machine is connected to the product make sure this setting is set higher than the number of rings your answering machine
240. your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 Inthe Apple menu or the Dock select System Preferences 2 Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies 3 Select Driver or Options 110 You see a screen like this General Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and its optional hardware check the printer s documentation Thick paper and envelopes Skip Blank Page Quiet Mode Permit temporary black printing High Speed Printing Warning Notifications Establish bidirectional communication z e o ogge Lower Cassette Cancel ok 4 Select any of the available printing preferences 5 Click OK Printing Preferences OS X Parent topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Note Automatic Cassette Switching is available only if your p
241. ys on You can use the Status button check the status of the cartridges and maintenance box 225 Press the Status button 2 Select Printer Information You see a screen like this 2 ojad Jan 01 2013 12 00 AM Ready The ink and maintenance box levels are displayed at the bottom of the screen Note The displayed ink and maintenance box levels are approximate 3 For more information select the ink cartridge images at the bottom of the screen Parent topic Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click Details 226 You see this window EPSON It is ready to print Black Yelow Maintenance Box Service Life 2 Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences 227 You see this window S

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