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Installing HP Colorado Backup II
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1. Choose your settings Click OK then click Yes to confirm the operation or No to cancel Note HP Colorado Backup II will not be able to run a scheduled backup job if Windows is not running at the time your backup job is scheduled to run or if your Advanced Power Management settings have turned off the hard disks after a set period of time Setting Frequencies for the Scheduled Job When you schedule a backup job the settings that appear depend on the frequency you choose O nce Set the time and the date Daily Set the time If you want to specify Stat a i certain days of the week for your job to run Tar click Which Days then check the days you want your job to run Select the days when you want the backup to run Monday Tuesday IV Wednesday T Thursday M Friday T Saturday pears 0K a Scheduling a Backup Job 41 m Weekly Set the time and the day of the Startat wee k 10 10AM every Tuesday z m Monthly Set the time and the day of the staat month 10 10 AM on the iz day of the month Note If Task Scheduler is installed on your machine the Which Days button will be available when the Weekly setting is selected Changing When a Scheduled Backup Job Runs HP Colorado Backup II allows you to modify a scheduled backup job by changing the settings in the Backup window or Schedule button When you are done modifying a particular backup job click Save from the Job menu
2. A warning message also appears if HP Media Monitor detects that the tape is approaching the end of its useful life The HP Media Monitor icon contains a traffic signal with green yellow or red lights that indicate the current condition of the tape You can double click the icon to view a more detailed status of your tape and one of the following messages will appear Table 1 HP Media Monitor Icon Media Status Good A green light indicates that your tape is in good condition and within HP s recom A mended usage level Media Status Replacement Recommended A yel low light indicates that your tape is nearing HP s rec ommended usage level and should be replaced soon Media Status Replacement Recommended A red light indicates that your tape has exceeded HP s recom mended usage level and should no longer be used to perform backups It is still possible to read the data on the tape Media Status Unknown No light indicates that the tape is not an HP tape with Media Monitor support The usage level can not be determined 78 Tools Tip To check on the status of your tape at any time while using HP Colorado Backup II from the Tools menu select Media Identify Report Tools Report tools give you access to the backup log or report which provides backup information and error messages The following commands are available under the Report sub menu m View Launches Notepad with the log file lo
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4. Original Locations kr Urigina ocatiorns Alternate Location Single Director Cancel lt Back ue Start Restore Wizard How to restore Specify whether existing files should be replaced during restore m When restoring files that already exist Do not replace the file on my computer MRCCONIMGNCE ccc nnnnnninnnnel C Replace the file on my computer only if the file is older Always replace the file on my computer Click Start to begin restoring files Cancel lt Back Herts Start The Restore window gives you quick access to all the restore options The Restore window is composed of four sections The Restore Window 59 m Restore from Select the TA Backup Exec Restore of x backup device to restore eae from alee via elal les al he w Backup Restore Compare m Filefind Locate the files mmm y Backup Device z you want to restore D What to restore FolderView Media View Device View What to restore Select the 7 files you want to restore Type My Computer System Folder E My Computer Where to restore Select the location to restore your files to Where to restore How to restore How to restore Select your Oinaan overwrite option Options For Help press F1 Restore From The Restore from box lists all available backup devices to restore from To change the device you want to
5. The Catalog Clean Up dialog box appears Peay Cease EIE Remove from catalog 2 Select media or a backup set in the Remove from catalog list box 3 Click Remove Click Yes to confirm this operation or No to cancel Tip If you want to compact the catalog so that it occupies less space click Compact on the Catalog Clean Up dialog box 80 Tools Preferences The Preferences dialog box lets you set the following options General Show startup dialog when HP Colorado Backup II is started The startup screen is displayed each time the program starts Show the number and size of files before backing up restoring and comparing data The estimated number and size of files selected are displayed This option also enables HP Colorado Backup II to display time estimates and file counts in the Progress windows Show HP Media Monitor dialog The HP Media Monitor dialog is displayed when the tape in your drive is not an HP tape with Media Monitor support Troubleshooting Tips This chapter provides troubleshooting tips to solve the most common configuration compatibility and other issues Where to Look Troubleshooting For more help on troubleshooting topics see m Backup Device Configuration on page 81 m System and Software Lockups on page 86 m Common Error Messages on page 88 Backup Device Configuration This section is designed to help you configure your system You will find useful troubleshootin
6. HP Colorado Backup II uses the same drive and file selection methods as the Windows Explorer Drives and folders are selected in the All Folders pane and individual files and folders are selected in the Contents pane Select drives and files to compare by clicking the check box next to the item For more information see Selection Panes on page 16 Where to Compare You ll usually want to compare files to the same drive and directory as the one from which they were backed up If their location has changed however the Where to compare box lets you specify where the original files are now located To compare your options to an alternate location 1 Select Alternate Location from the Where to compare drop down list box 2 Type a path in the text box Or Click Browse select a folder in the list then click OK The folder appears in the text box To start comparing your files Click Start 70 U sing Compare Comparing Files with the Compare Window To compare your files 1 Click the Compare tab in the Main Application window The Compare window appears Select the backup device containing the backup set you wish to compare in the Compare from drop down list box zy reeeo my Backup Device m Select the files you wish to compare Wheems FsuerView Medaview _ Device view See Selection Panes on page 16 for sE Y more information pe System Fol My Computer A A C DRIVE_C 3 Bui
7. If the problem continues follow the steps below 1 2 3 4 Go to Device Manager and double click the backup device item Select the backup device and click Properties Select the Settings tab and disable high speed burst mode concurrent video update and concurrent hard disk access Reduce the transfer rate to its lowest setting 500 Kb Sec If you still have a DMA conflict problem use the lowest resolution setting available on your video card If this fixes the problem contact your video card or computer manufacturer for available driver updates for Windows Media Not Formatted or Unreadable If you are receiving a media not formatted or unreadable by drive error and are using an internal backup device try these steps Common Error Messages 89 Right click the My Computer icon and select Properties Click the Device Manager tab in the System Properties window 3 Click the plus sign next to your backup device type to expand the tree then double click your backup device 4 Click the Settings tab in the Properties window Uncheck the High speed burst transfers option and click OK 6 Restart your computer 90 Troubleshooting Tips Customer Support Services If you are having software problems you can obtain support from HP directly either through free 24 hours day interactive electronic services or by telephone free during warranty Many problems can be solved with the on line help system or Us
8. JOOOOO8O Click Next to continue Select a backup type Click All Selected Files to back up all selected files then click Next Or Click New and Changed Files O nly to back up only files that are new or have changed since the last All Selected Files backup and click Next Cancel lt Back _ ne Start What to back up Specify whether to back up all the files you have selected or only the files that are new or have changed since a previous backup 5 Note New and Changed Files Only will use a differential backup type For more information on backup types see Backup types on page 36 26 Using Backu 5 Select a destination for the backup from the Where to back up list See Where to Back Up on page 29 Click Next to continue The How to Back Up Wizard window appears Click options to select or deselect them For information about Backup Options see Backup Options on page 33 Click Next to continue The When to Back Up Wizard window appears Click Now to begin this backup immediately or click Later to schedule this backup for a later time Note Backup Wizard Where to back up Select a destination for the backup The selected drives folders and files will be stored on the media in the destination you select Where to back up My Backup Device How to back up Turn the following options on or off according to your preference I
9. m Whatto back up All Selected Files See What to Back Up on page 28 m Where to back up Backup device See Where to Back Up on page 29 How to back up Full Backup Verify Compress Overwrite Differential Backup Verify Compress Append 14 Getting Started See How to Back Up on page 29 O ne Button Restore One Button Restore launches a series of dialogs which help you perform a restore in just a few steps To run O ne Button Restore 1 click O ne Button Restore The One Button Restore dialog box appears 2 Select a device in the drop down list box 3 Click Next to continue 4 Check the drives folders and files you want to restore 5 Click Start to begin restoring your files Restore Default Settings Your restore will run with the following Click the Start menu select Programs HP Colorado Backup II and then default settings What to Restore Folder view See What to Restore on page 60 One Button Restore Restore from Choose where to restore files from Click Next to continue a Restore from boj M y Backup Device oe amp One Button Restore x Click the check box next to the items you want to restore What to restore Desktop My Computer EIC Computer OES My Briefcase OG Online Services Toc4 OA Ustadbin File F Wallpaper File F OA wavs File F OG windows File j OG winprod File Oba ffas
10. 79 PRCICKENICCS iee e E E a E neko ges 80 Chapter 6 Troubleshooting TipS sssssssssssnnssnnnsnnnnsnnnnsnnnnnnnnnnnnnn Where to Look Troubleshooting BackuD Device Configuration 2 24 04 sa raceengeecd bays dace eceaneee deen ae 81 Conflicts With Drivers from Other Backup Programs 81 SO ol PackUp DEVICES a csnteneeeredinengetcee sar bnesteneameawe geet 84 Parallel Port DaCKUD DEVICE j 5i4i00dees6boedes end eeddhweteGedioases 84 System and Software LOCKUPS cee eee eee eee eee eee e eee 86 HP Colorado Backup II Locks Up During Installation 86 System Locks Immediately After Installation 0408 86 HP Colorado Backup II Locks Up While Displaying Selection Information Before a Backup 0 eee ee eee eee eee eens 87 Common HOr MCSSASCS errita ta enh geese Ce Nee ROR wee an 88 ASPI Manager Not Found or ASPI Manager Not Responding 88 DMA Conflict During Backup or Compare 0 0s eee eee 88 Media Not Formatted or Unreadable 0 cee ee ee eee 88 Chapter 7 Customer Support ServiceS sssssssssssnsssennnsennnsnnnnnnnnnnno Where to look Customer Support 0 0 0 eee eee eee 91 Contacting Customer SUPPO cs stseesese deca tin ETENEE NERIS ET ERRES 92 EEC UPOO repie ere E E E E E 92 Pax OE eea EE E E A E TE A E s 93 HEICO MONG SUDDOUL asst rise itaenea e a E 93 Vil Vili Contents Getting Started
11. Catalog Each time you make a backup creates a backup catalog This catalog contains information about the files and folders that were backed up and the Backup Job used HP Colorado Backup II uses the information in the backup catalog to restore or compare backed up files After viewing the backup catalog you may find items you no longer need to restore or compare To remove these items from the backup catalog use the Catalog Clean Up tool located on the Tools menu See Catalog Clean Up on page 79 for more information Note If you get a message indicating the catalog is empty select Device view on the Restore window File Views HP Colorado Backup II provides three different view options to help you select the files you need to restore The Restore Window 61 m Folder view displays the catalog on the hard disk using the traditional file tree system Folder view displays cataloged files filtered by the selected backup device Mediaview displays the catalog on the hard drive sorted by media Media view displays cataloged files for all devices m Device view displays the contents of maese op reo even fame the media currently in the drive Device view displays all logged files for the selected device Desktop My Computer CC DRIVE_C 229 buid Ely oc WA SSR File Folder Note If you wish to view a backup set during Device View that spans more than one media you must insert all media in
12. Compare original and backup files to verily data was isuccesstully backed up H Cancel lt Back ne gt Start Backup Wizard When to back up Click Later to set up a backup schedule or Now to run the backup immediately Cancel lt Back ne gt Start If you select Later Microsoft System Agent Windows 95 only or Scheduler must be running Using the Backup Wizard 27 To back up later specify the frequency then set the time date and or days of the week to run this backup job For more information on scheduling your backup job see Scheduling a Backup Job on page 39 10 Click Next to continue The Name the Backup Job window appears aL Name the backup job Type a name for this backup job EEE My Job FREY 11 Type a name for this backup job Click Start to begin the backup 12 Review the backup job s summary To change an option use the Back and Next buttons What Back up all files on my local drive s Where My Backup Device How Prompt Verify Compress 13 Click Start to begin this backup job S O The Backup Progress window appears Corcel lt Back New C stat _ Backup Progress Window on page 32 Or Click OK to run your job as scheduled 28 Using Backu The Backup Window This section first describes the Backup window For step by step instructions on creating backup jobs see Backing Up Files with the Backup Wind
13. Folder Desktop H My Computer C DRIVE_C Sco a oc WA SSR 66 Using Restore 5 To change your restore location select another location in the Where to restore box See Where to Restore on page 62 Where to restore How to restore Options 6 To change your restore options click O ptions Change the settings for the restore job under the options tabs click Apply then click OK See How to Restore on page 62 On the Restore window click Start The Media Required box appears follow the instructions on your screen then click OK Restore Progress Window The Restore Progress window appears when you click OK and provides information about your restore job It is divided into three sections inh Fa Restore Progress Untitled3 lel x The top section lists the selected backup device Device MyBackupDevoe and the name of your media It also displays the eee 2 R tatus Restoring titi lt sSS current status of your restore job Progress The center section displays a progress bar and ea the time elapsed since the start of restore i Processing The bottom section lists the name of the file Estimated Processed Files Bytes 11 549 0 currently being restored and the estimated number and size of the files restored You can cancel the restore job at any time by clicking the Cancel button or pressing Esc When the restore job is complete the Cancel button change
14. HP Colorado Backup II is a powerful backup solution for Windows designed to protect your valuable data This user manual provides detailed information and procedures for installing using and navigating within HP Colorado Backup II Other valuable information is available through HP Colorado Backup II s On line Help Where to Look Getting Started For information about Installing and configuring HP Colorado Backup II Backing up and restoring your files quickly Using Disaster Recovery for Windows 9x Using Disaster Recovery for Windows NT Creating the Disaster Recovery Set Restoring all your files without Disaster Recovery diskette s Using HP Colorado Backup II s Wizards to create backup and restore jobs The Backup window and options See Installing HP Colorado Backup II on page 10 One Button Backup on page 12 and One Button Restore on page 14 Disaster Recovery for Windows 9x on page 48 Disaster Recovery for Windows NT on page 52 Creating the Disaster Recovery Set on page 46 Restoring All Your Files on page 54 Using the Backup Wizard on page 24 and Using the Restore Wizard on page 56 Where to Look Backup on page 21 10 Getting Started For information about See The Restore window and Where to Look Restore on page 45 options The Compare window and Where to Look Compare on page 67 options Solving common problems Troubleshooting Tips on page 81 Getting technical assistance Custom
15. Poar ai l already contain backups n C Never compress the data n e e C Compress data to save time Verify data by performing a file by file E uenES CO mM pa re afte r th e bac k u p h as b ee n If the media already contains backups C O m p et e d Append this backup to my media C Overwrite the media with this backup s x Let me choose this option during the backup If you back up with the Verify Data option on If the media is blank HP Colorado Backup II will verify the data by Use this media name reading it back from the backup media after writing it and comparing it to data on the disk Coool toy he Because Verify Data takes twice as long you may choose to turn this option off However it is strongly recommended that you use Verify Data to help ensure the reliability of your backups m When backing up to media Never compress the data Turns data compression off does not control hardware compression Compress data to save time during backup Compresses your data as much as possible with a minimum reduction in speed Maximize compression to save space on media Compresses your data as much as possible without regard to speed This may cause your backup to take longer however the resulting backup set will use less space Backup Options 35 Compression uses a shorthand to reduce file sizes so that data can be written in less space Note If your data has already been compressed
16. Select a device in the drop down list box See Where to Back Up on Where to back up page 29 for more information CEEE 3 Click Start The backup will run as either a full or differential backup with default Corca settings depending on the following criteria An All Selected Files backup is performed if m Ten differential backups have been performed since the last All Selected Files backup regardless of dates m More than seven days have passed since the last backup A differential backup is performed if E No more than seven days have passed since the last All Selected Files backup Note For more information on full and differential backup types see Backup types on page 36 Default Backup Job Settings Your backup job will run with the following default settings Whatto back up Backup Jobs 23 Full Backup AIl Selected Files Differential Backup New and changed files See What to Back Up on page 28 Where to back up Backup Device See Where to Back Up on page 29 How to back up Full Backup Verify Compress Overwrite Differential Backup Verify Compress Append See How to Back Up on page 29 Backup Jobs HP Colorado Backup II uses backup jobs to save and reuse file and option selections You create a backup job by selecting drives and files for backup choosing program settings and options and saving your selections with a new job name A backup job includes all selections made at
17. and the modified backup job will run at the next scheduled time To change your backup job schedule from HP Colorado Backup II 1 From the Backup window select the job you wish to change in the Backup Job drop down list box 2 Click the Schedule button and select the new settings for your scheduled backup job 3 Click OK These changes will be updated in the Microsoft System Agent Microsoft Internet Explorer 4 x Task Scheduler or the HP Colorado Backup II Scheduler depending on which is installed Note The HP Colorado Backup II Scheduler will not run if the Microsoft System Agent or Internet Explorer 4 x Task Scheduler is installed on your system To change a scheduled backup job with the Microsoft System Agent 1 Double click the calendar icon on the taskbar to open the Microsoft System Agent 42 Using Backup The Microsoft System Agent appears Highlight the scheduled backup job you want to change then select Change Schedule from the Program menu Make your changes then click O K Refer to your Windows documentation for instructions on using the Microsoft System Agent To change a scheduled backup job with Task Scheduler 1 Double click the calendar icon on the taskbar to open Task Scheduler Note If you are running Windows NT open the Task Scheduler from the Start menu Programs Administrative Tools then click Scheduled Tasks Task Scheduler appears Highlight the scheduled backup job you
18. and restart your computer Disaster Recovery for Windows 9x 51 Note It may be necessary to restart your computer more than once if any hardware in your system has changed since your DR Set was created 52 Using Restore Disaster Recovery for Windows NT A minimal install of the Windows NT Workstation will be performed from the Disaster Recovery Set Disaster Recovery screens will display messages instructing you when to insert each of the four diskettes from your Disaster Recovery Set To use Disaster Recovery 1 Insert the Windows NT Workstation Setup Boot Disk diskette 1 of the DR Set and restart your computer You will be guided through a partial NT installation Only the boot drive and the NT installation drive need to be partitioned at this time You will be able to partition and format other drives at a later time through the Disk Administrator in the Disaster Recovery process 2 Restart your computer when prompted The Recovery Wizard should appear now and guide you through the steps necessary to recover your system Note If setup determines that your primary partition is not set up i e if your C drive is not partitioned or formatted then you will be prompted to do so You should attempt to partition any new drive s to the same settings as were set before the drive failure 3 After you have restored all the files from your backup volumes reboot the machine to complete your recovery O ne Button Res
19. be incompatible with enhanced parallel ports ECP EPP Check with your computer hardware vendor to confirm the kind of parallel port you have and to learn how to change the setting from ECP or EPP toa compatible setting such as bi directional 86 Troubleshooting Tips System and Software Lockups If your system or software stops responding there is often a conflict with outdated software drivers or with other software This section will help you eliminate those and other conflicts HP Colorado Backup II Locks Up During Installation If you are using DriveSpace or Stacker install HP Colorado Backup II on a non compressed volume To determine which volume is non compressed 1 Click the Start button on the taskbar 2 Click Programs Accessories System Tools DriveSpace 3 3 You should now see a list of the compressed volumes as well as the Host drive the host drive is non compressed If you double click on the host volume it will indicate how much space is available 4 Ensure that you have at least 10 MB available on the host drive Ensure that the host drive is not hidden To unhide the host drive click on the host drive and click the Properties button Uncheck the Hide this host drive option 6 Install HP Colorado Backup II to the host drive If HP Colorado Backup II still locks up after installation boot Windows in Safe Mode by holding down F8 during boot up Install HP Colorado Backup II while in Safe Mode When
20. fle on my computer only if the file is olde C Always replace the file on my computer Cancel Appiy Help Caution Always Replace will always overwrite the files on your hard disk with the backed up files Report Tab Use the Report tab to specify the items you want to include in your restore report and to set your unattended restore option List all files that were restored Includes a list of the files that were selected and successfully restored List files that were not restored Includes a list of the files that were selected but not successfully restored List errors reported while restoring files Includes a list of any errors encountered while restoring files Restore Options 24 x General Report Advanced In the report for this restore job List all files that were restored IV List files that were not restored IV List errors reported while restoring files V List warnings reported while restoring files IV List unattended messages and prompts MV Show report summary Cancel Apply Help 64 Using Restore m List warnings reported while restoring files Includes a list of any warnings encountered while restoring files m List unattended messages and prompts Includes a list of any messages and prompts encountered while performing an unattended restore m Show report summary Includes a report summary of the results of the restore Unattended restore Check Una
21. information Disaster Recovery must have at least as much hard disk space as existed before the drive failure 2 Insert the Windows Startup Disk diskette 1 of the DR Set into your machine s 3 5 boot floppy drive and restart your computer A DOS screen appears 3 Ifa Windows Startup Diskette 2 was created not all systems require the creation of a second diskette insert that diskette into your machine s 3 5 boot floppy drive then press any key The Disaster Recovery screen appears 4 If necessary you can prepare your hard disk at this time using the following tools by pressing Enter DDIFF Displays any differences between your current and original hard drive configurations FDISK Re partitions your hard disk Note After using the FDISK utility repeat steps 2 4 before continuing with the recovery FORMAT Formats one or more partitioned drives SYS Installs the system boot files onto the hard disk For instructions on the use of these utilities please refer to your operating system user manual or contact your operating system s manufacturer When you are done preparing your hard disk at the prompt type Your boot floppy drive letter RECOVER and press Enter 5 To continue with Disaster Recovery press F5 6 Your system files will be copied from the diskette to your hard drive 50 Using Restore 10 The following prompt should appear Please insert Disaster Recovery M
22. process of scheduling your backup job If you are running Microsoft System Agent or Internet Explorer 4 x or higher Task Scheduler on your machine these schedulers will automatically be used to run your scheduled backup jobs If neither System Agent nor Task Scheduler is installed on your machine HP Colorado Backup II provides a scheduler for you Note The HP Colorado Backup II Scheduler will not run if you have the Microsoft System Agent or Task Scheduler installed When running HP Colorado Backup II after initial installation a prompt appears asking if you would like to start the HP Colorado Backup II Scheduler Click Yes to start the scheduler If No is selected at this time the prompt will re appear when you attempt to schedule a backup job 40 Using Backup To Schedule a backup job 1 Click Schedule on the Backup window The Schedule Backup Job dialog box Create Schedule for job My Backup appears The name of the selected ee Backup Job is displayed on the title Once C Weekly C Monthly bar Trrreeseewenes Daily Start at Select Once Daily Weekly or froogam on September 7 A fis Sy Monthly The program displays option settings that correspond to your selection For example if you select Weekly the program prompts you to choose a time and the day of the week for your backup job See Setting Frequencies for the Scheduled Job on page 40 for additional information
23. restore v What to restore My Computer H 0 C My Computer a 0O D My Computer 0G MSSETUP T OG PPT a 0OG My Documents i OG BackupSta O Teg backup fmm OE Teq tmm 290K FMM OH teqcont backup 52K FMM CSG teqcont book 17K Adob De teqcont fmm 53K FMM Ola TEGINTRO pm 146K PRN a weet CE Teamainbacku 291K FMM MA wings ins bi Osa Teqmain book 18K Adob i 4 gt a Cancel lt Back ne Start 8 Using Restore 7 8 9 The Where to Restore window appears Choose a destination for your restored files If you choose to restore to another location type a path into the text box or click Browse Files are restored in their original folder structure unless you check Restore all files to a single folder See Where to Restore on page 62 10 Click Next to continue The How to Restore window appears 11 Select an option See How to Restore on page 02 12 Click Start The Media Required box appears Follow the instructions on the screen then click O K The Restore Progress window appears See Restore Progress Window on page 66 The Restore Window This section first describes the Restore window For tep by step instructions for restoring your files see Restoring Files with the Restore Window on page 65 Restore Wizard Where to restore Choose where to restore the selected files and folders to Where to restore to
24. run HP Colorado Backup II Conflicts With Other Device Drivers If the problem continues try changing the file extension of any HP Colorado Backup II drivers that are not in use to old To change the file extension of HP Colorado Backup II drivers that are not in use 1 Open the Explorer double click Windows double click System then double click losubsys The contents of the losubsys folder appear in the right pane 2 Search for the files listed in Table 2 and change their file extensions to old For example rename drvwppat vxd to drvwppqt old 84 Troubleshooting Tips 3 Restart your computer and run HP Colorado Backup II Table 2 Drivers Not In Use If you are using this Change these files device SCSI backup device drvwppaqt vxd drvwq117 vxd SCSI Backup Devices If your system cannot locate your SCSI backup device disable any real mode drivers loading in your CONFIG SYS file Follow the steps below 1 2 3 4 gl Click Run on the Start menu Type sysedit exe and click OK Click on the CO NFIG SYS window Type rem at the beginning of each line that contains a real mode driver For example rem device C aspi aspi4dos sys Save the CONFIG SYS file Restart your computer and run HP Colorado Backup II Parallel Port Backup Device If your system cannot locate your Parallel Port device you may have an IRQ conflict To check for IRQ conflicts 1 2 3 4 Right click the My Computer icon
25. tree as backed up but the root of the tree is set to the specified path Single Directory All files and folders are restored to a single folder specified in the path text box To restore your files to an alternate location 1 Select Alternate Location from the Where to restore list 2 Type a path into the text box Or Click Browse select a folder in the list then click O K The folder appears in the text box To restore your files to a single folder 1 Select Single Directory from the Where to Restore drop down list box 2 Type a folder directory name into the text box Or Click Browse select a folder from the list then click O K The folder appears in the text box How to Restore Restore options lets you choose how to treat files in your backup set with the Same name as those on your hard drive To set your restore options 1 Click Options in the Restore window 2 The Restore Window 63 The Restore Options dialog box appears Choose a Restore option General Tab Do not replace Never replace the files on the hard disk even if the backed up file is a more recent version than the file on the hard disk Replace older files Replace only older files with the most recent file versions Always replace Always replaces the files on the disk Restore Options 24x General Report Advanced m When restoring files that already exist G elles teres IL JEST frecommende C Replace the
26. use the Backup window to copy files from your computer to a backup location It begins by describing the steps needed to perform a backup using HP Colorado Backup II Your first backup should be of your entire computer After you have backed up your computer you can create backup jobs to save your options and file selections By creating several jobs you can customize your backups and protect your data quickly and if you wish automatically You can use the Backup Wizard or the Backup window to create a backup job Selections and options are described in later sections of this chapter Where to Look Backup For more help on backup topics see One Button Backup on page 22 Backup Jobs on page 23 Using the Backup Wizard on page 24 The Backup Window on page 28 Backing Up Files with the Backup Window on page 29 Using Backup Jobs on page 30 The Backup Set on page 33 Backup Options on page 33 Advanced Tab on page 38 22 Using Backup O ne Button Backup One Button Backup launches a backup of all local hard disks including the Registry To use O ne Button Backup 1 Double click the O ne Button Backup icon on the Desktop Or click the Start menu select Programs HP Colorado Backup II and then click O ne Button Backup The One Button Backup dialog appears Where to back up Select a destination device for the backup Your computer s files and folders will be stored on the media in the device you select 2
27. your backup type click New and changed files H O Build O23 vos 4 help AG HTML H O ifshelp no MAn itan e b m 30 Using Backup See Type Tab on page 36 for more information 3 Select the files to back up Click the check boxes next to the drives and files you want to back up A checkmark indicates the drive file or folder is selected for backup A red X indicates that the file s type is excluded See Selection Panes on page 16 for more information 4 Select Where to back up To change your backup destination make your selection in the drop down list o See Where to Back Up on page 29 5 Select How to back up The default settings are Full How to back up Compression and Prompt To change your backup al eip Compress Pomel options click O ptions The Backup O ptions dialog box mio e lets you set each of your options See Backup Options on page 33 6 Click Schedule to run your job at a later time See Scheduling a Backup Job on page 39 Ba2ki Restore Compare Backup Job ine Schedule Or Click Start to run your backup job now Your backup job is saved See Backup Progress Window on page 32 Or Select Save from the Job menu to save your job for future use The name you give it will appear in the Backup Job list Using Backup Jobs To open a backup job 1 Click the Backup tab in the main application window Using Backup Jobs 31 2 Highlight a job
28. 3 9272 4099 oifil2cl ee koma Se ee ee eee ee ee See re ee ee ee eee re eee 65 274 2033 TAIWAN 466 o oy oe ea ok es ey a Gees eG EEE news 886 2 25140276 Telephone Support USA and Canada M F 6 am 6 pm Mountain time There is no charge for technical support during the warranty period a per incident charge applies after the warranty period Literate and dealer Telia qudneweceerawse prened Eann a Ennen EN 970 635 1500 Canada for French speaking customers pour assistance en fran aiS sssuussenssenusennren rren rernr renn 1 800 387 3867 During warranty period Technical support USA Mountain Time 0 0 e eee ee eee 970 635 1500 Technical support Canada Eastern Standard Time 06 905 206 4663 After warranty period charges begin only when you connect to a support technician prices are subject to change without notice Technical SUPPO eroare eater tees ns eee a een aeons ue tones 800 810 0130 Per incident fee of 25 US dollars charged to Visa MasterCard or American Express U S only Technical SUDDOME 24 4520 eusc sages eden ode des Bese eee ened 900 555 1800 2 50 per minute maximum of 25 You must be 18 years of age or have parental permission to call 900 numbers Europe M F 8 30 18 00 Central European Time Use these technical support numbers during and after your warranty period No charge for technical support during warranty period Per incident charge after warranty period
29. KA Packar HP Colorado Backup I User s Guide HP Colorado Backup II Software License Agreement Ke HEWLETT PACKARD Copyright 1999 by Hewlett Packard Company The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory March 1999 Software License Agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FORA FULL REFUND HP SOFTWARE LICENSE TERMS LICENSE GRANT HP grants you a license to Use multiple copies of the Software but only for Use in conjunction with the HP hardware product that accompanied the Software Use means storing loading installing executing or displaying the S
30. STE st E r R E acne pede AEE 29 PONTOD EUD erae A a E T eee E anaes 29 Backing Up Files with the Backup Window 0 cece eee eee eens 29 Using Backup JODS acncewcsccasenee caw edewak une ee E es creases e6 30 Backup Progress WindOW 0 cece eee cee eee eee eee eens 32 Whe BackUp OCU integsiceasecesoi isons ea seasese weet ses EEES 33 Pack OOUONS 64 4040 inti Erioa Oneesees aah eaund sea oes Bee 33 Backup Job Options Dialog Box 2 0 eee eee ee eee ee 33 Scheduling a Backup Job s5c4s20 cited Okada ba eeedeetinnee cates 39 Setting Frequencies for the Scheduled Job 0 008 40 Changing When a Scheduled Backup Job Runs 0 005 41 yi Contents Editing a Scheduled Backup Job 0 0 cece ee cee eee eee 42 Removing a Scheduled Backup Job 0 cee eee eee eee 43 Chapter 3 Using Restore eee ee eee ee ee ee ee TF Where to Look REestOre siscrcserseirie isiti miinid seen eiaei 45 Creating the Disaster Recovery Set 0 cece cece eee eee nes 46 Testing your Disaster Recovery Set 0 cece eee cee ee ee eee 47 Disaster Recovery for Windows 9X 2 eee cece eee eee een eee 48 Disaster Recovery for Windows NT 0 eee ee eee tenes 52 One Button ROSlOle anc 5heecceceesesareeanedheteee e ee eueeeeues 53 Restor lll YOUN PICS s2uccrteatgicacaaeeneasdersseee spe onnenae ace cos 54 Using the Restore Wizard 2224 cetwsouceads t
31. acking Up Files with the Backup Window 29 If you choose New and Changed Files the default setting is differential backup Use the Options button to change your backup type See Type Tab on page 36 for more information and a complete description of each type Backup Selection Panes HP Colorado Backup II uses the same drive and file selection methods as Windows Drives and folders are selected in the All Folders Pane and individual files and folders are selected in the Contents Pane Select drives and files to back up by clicking the check box next to the item For more information see Selection Panes on page 16 Where to Back Up The drop down list box in the Where to back up section contains the names of all your backup devices Your s o backup device is automatically selected as your backup location To change your backup location select another device in the drop down list box How to Back Up The Backup Job Options dialog box lets you set your backup options password protect your backup set and change your backup type Current option settings are listed above the Options button For information about backup options see Backup Options on page 33 Backing Up Files with the Backup Window To back up your files using the Backup window 1 Select New from the Job menu The Backup window appears 2 Select What to back up All selected Whattobackup Allselected fies C New and changed fies files is the default setting To change
32. aded and displays the last five reports m Print Launches Notepad prints the log file and exits Notepad Tip Click Report on the Progress window to view the report for the current backup compare or restore Operation Import Catalog To add backup sets to your catalog use the Import Catalog command from the Tools menu This allows you to recatalog backup sets or media that have been deleted or to add files from media that have been backed up on a different system To import items into your backup catalog 1 On the Restore or Compare window select Import Catalog from the Tools menu Device View is selected 2 Select the backup set you wish to add to your catalog in the Select Backup Sets dialog box 3 Click OK The items in the backup set are added to your catalog Catalog Clean Up 79 Note The media is searched and catalog information is added to your catalog If the backup set is very large this operation can take several minutes Catalog Clean Up The Catalog Clean Up tool helps you manage your catalog Use this tool to delete backup sets or media from the backup catalog This command displays the Catalog Clean Up dialog box See Catalog on page 60 for more information Note If you remove backup sets or media from the catalog you must perform a Device View to restore or compare them To delete items from the backup catalog 1 On the Restore or Compare window select Catalog Clean Up from the Tools menu
33. and select Properties Click the Device Manager tab in the System Properties window Computer is highlighted and appears at the top of the list Click Properties Make sure your printer port drive is the only device with an IRQ setting of 07 If another device has the same IRQ setting change that device s IRQ setting to avoid conflicts Backup Device Configuration 85 Note Your printer port may not appear in this list If it does not appear change your printer port IRQ setting using the steps in the next section 5 Restart your computer and rerun HP Colorado Backup II To change your printer port IRQ setting to 07 1 Right click the My Computer icon and select Properties 2 Click the Device Manager tab in the System Properties window 3 Double click Ports in the list box select Printer Port LPT1 then click Properties 4 Click the Resources tab then write down your current Input Output Range settings 5 Uncheck Automatic Settings and select Basic Configuration 1 in the Setting based on drop down list box Interrupt Request appears in the list box Highlight Interrupt Request and click Change Setting Select 07 for the new interrupt Click O K and verify that the Input Output Range is at the setting you wrote down 9 Click OK then restart your computer If the problem persists m Remove any conflicting drivers or programs See Conflicts With Drivers from Other Backup Programs on page 81 m Some drives may
34. artup Disk and media 1 from your drives and restart your computer If you see any error messages during this process then there is a problem communicating with the backup device Most likely the problem is a missing DOS driver that is required for your backup device or incorrect command line parameters for the driver Consult the documentation for your backup device for information on configuring it for use in DOS Disaster Recovery for Windows 9x The Disaster Recovery DR process enables you to recover from hard disk failure and should be used in emergency situations only If you do not have a Disaster Recovery Set see Creating the Disaster Recovery Set on page 46 If you created a DR Set follow the steps below Before using Disaster Recovery decide if another recovery method can be implemented instead For example if the problem appears to be a Windows system problem such as a corrupt registry try to recover by following the steps outlined in your Microsoft Windows User s Manual before using Disaster Recovery If your hard drive failed completely and you have replaced it Disaster Recovery may be the best method for recovery However you may also consider re Disaster Recovery for Windows 9x 49 installing Windows re installing your backup software then selectively restoring the rest of the files you need To use Disaster Recovery 1 Replace any lost hard drives with comparable drives Note In order to recover all of your
35. ce Compare from Select the What to compare Folder View Media View Device View backup device to compare i iee peer t Type fr O mM My Computer My Computer System Folder SF Whatto compare Select the files you want to compare Where to compare Select the location to compare your pean aaa files to TEE For Help press F1 Compare From The Compare from drop down list box lists all available backup devices to compare from To change the drive you want to compare from select another drive in the drop down list box T my Backup Device What to Compare Select the files to compare in the What to compare section File Views HP Colorado Backup II provides three What to compare FadeView __MediaView __Device View _ different view options to help you select My Computer My Computer cain Fol HA C DRIVE_C the files you want to compare Bs AVEC A MAIL The Compare Window 69 m Folder view displays the catalog on the hard disk using the traditional file tree system Folder view displays cataloged files filtered by the selected device Mediaview displays the catalog on the hard drive sorted by media Media view displays cataloged files for all devices m Device view displays the contents of the media currently in the drive Device view displays all logged files for the selected device Compare Selection Panes
36. changing appearance of items in a folder appearance of window J hardware settings cleanup compact catalog compare compare files compare from drop down list box compare from section compare progress window compare window compare what to where from where to comparing files to xl Bint Cancel El The Find tab provides a full text search MEE n utility for any word or phrase in help A You must set up the search file the first 1 Type the words you want to fnd time you use the Find tab Then type a ann Ee i 2 Select some matching words to narrow your search Options word or phrase and select a topic from setings me the list U sing H elp 3 Click a topic then click Display default settings 1 s Backup Quick Start The Using Help menu item provides help Compare Quick Start One Button Backup for the help system It explains how to use Restore Quick Stat Restoring All Your Files ha Help effectively and how to customize your Help system About HP Colorado Backup II About HP Colorado Backup II displays your software s version number and licensing information Exiting HP Colorado Backup II m On the Job menu click Exit Or m Click the Close button You are asked if you want to save any changes to your current backup job Click Yes to save your backup job or click No to discard the changes The application closes 20 Getting Started Using Backup This chapter explains how to
37. d type Select the file type you want to exclude in the Registered types list 5 Click OK Your exclusion appears in the Do not back up these file types list box To exclude additional registered file types repeat steps 2 through 5 To exclude files by custom type 1 Click the Exclude tab in the Backup Job Options dialog box The Exclude tab appears 2 Click Add The Add Exclude dialog box appears 3 Click Custom type 4 Type a three letter file extension in the Custom type text box For example type bat to exclude all your batch files 5 Click OK Your exclusion appears in the Do not back up these file types list box To exclude additional file types repeat steps 2 through 5 38 Using Backup To remove a file type from the Do not back up these file types list 1 Select the file type you want to remove from the list 2 Click Remove Report Tab Use the Report tab to specify the items you want to include in your backup report and to set your General Password Type Exclude Report Advanced unattended backup option a R P List all files that were backed up Listall files that were backed up Includes a F List fles that were not backed up ist of the fi es that we re selected and Iv is we reported while ies E V List warnings reported while backing up files S u cce S sfu ly b aC ke d u p IV List unattended messages and prompts M Show report summary List files that were not backed up I
38. de ctheasankhandsoone conden Keyword hpstor COMIDUSCI VC E E E E EE E E Go HPSYS World Wide Web 2 0 0cc cece cence tenses http www hp com isgsupport Bulletin board site 8 N 1 F 1200 28 8K baud EW ODE gy i3050sueebhet ess heave he ee pe beets ens 31 495 546909 Asia Pacific FG GAVIA EE E a occ dette eee tee Gf eo ee es ee ee E ee oe eee 03 9890 0276 KO e noes ence haere aes oes EE EE S sewer nee eee ee awes Hitel 02 762 0228 Access Go HPK Chollian 02 220 2001 New Zealand 0 ccc ccc cece cee eee eee e teen eee cece eeeeees 09 356 6642 NIV ce ohh Sgn eae oa Ea he Se el as eo as a ee ne oe ene 886 2 29233233 First Name HP Last Name BBS PAG abana wee du ae waved aeee eee eouee one anes Colorado_Support hp com PN OIL Gan heed ees ee ee ed ee es oh ee a ee eee ftp hp com LOGIN occur gae oe ayer teensy oe soba a pute soe EA E eens anonymous Password ec ce cece eee cece eee eeeeeees Your email address Directory eg ences gee cu eh eee ee ee ee cles pub information_storage hp colorado Contacting Customer Support 93 Fax Support Faxes are answered within 48 hours Asia Pacific PASTE AMIA EEEE 6b EEEE a en ee ed 03 9272 4099 UG ERENT 4 Won ea a ew E EEE Ge ee 91 11 6826041 AGM ge ereateado net baneeae ated ae ae ented eh E E A ae te 81 3 3335 8338 Ole os to a ee ee er eee eee eae eee eee 02 3270 0707 New ZOa AIAG a sre grencect w hone San dae 6 be AGS BSS eee Deeb dow haw Ries 61
39. dit html appear in the Contents Pane a Contents Pane Click the Expand C ollapse button to expand or collapse a folder Expand collapse m Aplus sign means the listing can be expanded to display additional folders Desktop i D My Computer H a Networks Oia ars_help html E A minus sign means the Hae eee OES ars help ZIP Pa aa listing can be collapsed so that Aen E Ta i folders beneath it are not P a displayed E Folders without buttons Selection Check indicate there are no subfolders Click a selection check box to select or deselect files and folders m An empty check box means the drive folder or file has not been selected for backup or restore E A blue checkmark means one or more items in a folder have been selected for backup or restore m A gray checkmark means that some but not all of a drive or folder has been selected m A red X means that the file s type has been excluded See Exclude Tab on page 36 for more information 18 Getting Started Help The HP Colorado Backup Ilon line help system provides in depth information about the program and its functions Context Sensitive Help Context sensitive help provides you with information about the current window dialog box or program message To get context sensitive help on the current operation press Shift F1 on your keyboard Help Menu The Help menu provides help for each p
40. edia 1 into your device name Insert media 1 of your DR Set into your device when prompted then press Enter Note If your Disaster Recovery Set consists of more than one piece of media you will be prompted to insert each media in the order it was created You will then be prompted to select a drive or volume to recover If you have only one drive it will be automatically selected for recovery and this prompt will not appear Select the volume that you wish to recover by highlighting the volume using the Up and Down arrow keys then pressing Enter You will then be asked to confirm your selections before recovering your information Press Enterto confirm your selections Note If media 1 of your DR Set is not in your drive you will be prompted to insert it at this time Disaster Recovery will begin recovering the Windows File System Once the volume has been recovered a summary of the process will be displayed To exit this screen press Enter If there is more than one volume to be recovered you may select it at this time After recovering the volume s you may wish to view the REPORT TXT file which contains a text summary of the files that could not be recovered If you wish to view this file you must first exit the program by pressing the ESC key twice then typing EDIT REPORT TXT After reading the text press ALT F then press X to exit the editor Your recovery is complete Remove any media from your machine
41. ee CNP OLE Gh ds bbe nngeeedes 800 96 7729 Hda MFP 9 30 1617230 seta cudst covnnsease inawtts Soe a a aA 91 11 682 6035 eale e wnt esee heen uauade est wees hu eense tet E T 62 21 350 3406 Japan M F 9 00 to 12 00 13 00 17 00 0 2 eee eee eee ee eee eee 81 3 3335 8338 Korea M F 9 00 18 00 0 2 0 eee ee eee 02 3270 0700 080 999 0700 toll free Malay EEE ce ences hehehe ashi essere teeta 60 3 295 2566 New Zealand M F 9am to 9pm Auckland Time 2 2 000 09 356 6640 POUID DINGS sive doc ten eee EE r EERTE RAEE A Oe 63 2 867 3551 Singapore M E 90017200 ci0csn wceeeneereesieeeatniuen Dead gon eenee as 65 272 5300 Taiwan M F 830 18 00 52 205 nee peace nd cohen dese sht a A a 886 2 27170055 Tid tees mo hGne cece useteee me steecueaneceeeseweuneaues cosmid 66 2 661 4011 Contacting Customer Support 95 HEWLETT G PACKARD USA Hewlett Packard 815 SW 14th Street Bldg E Loveland CO 80537 Copyright 1999 Hewlett Packard a division of Hewlett Packard All rights reserved H ewlett Packard is a registered trademark of the H ewlett Packard Company Windows Windows 95 and Windows NT are U S registered trademarks of Microsoft Corp Travan isa U S registered trademark of 3M March 1999
42. er Support Services on page 91 Installing HP Colorado Backup II This section provides system requirements and installation instructions System Requirements For Windows NT Make sure your computer meets the following requirements before you begin the installation IBM or 100 compatible 486 or higher 16 MB RAM or more Windows NT Workstation 4 0 A hard drive with at least 10 MB free A Microsoft or 100 compatible mouse is highly recommended Note This product is not intended for use on an NT server For Windows 9x Make sure your computer meets the following requirements before you begin the installation IBM or 100 compatible 486 DX or higher Installing HP Colorado Backup Il 11 10 MB RAM or more Windows 95 or Windows 98 A hard drive with at least 10 MB free A Microsoft or 100 compatible mouse is highly recommended Installing Directly from a CD ROM To install HP Colorado Backup II directly from your CD ROM 1 Insert the CD ROM disc into your CD ROM drive The CD Browser appears 2 Follow the instructions on your screen to install the program Or 1 Ifthe CD Browser does not appear select Run from the Start menu 2 Type Your CD ROM drive letter SETUP EXE and press Enter The CD Browser appears 3 Follow the instructions on your screen to install the program Installing from Floppy Diskettes The CD ROM version of this software contains a utility that lets you create floppy installation diskett
43. er s Guide You can always press F1 to get help for the active window or dialog box If you have a problem that cannot be solved using the on line help or this User s Guide collect the information described in Preparing for Customer Support then contact customer support Where to look Customer Support For more help on customer support topics see m Contacting Customer Support on page 92 m Internet Support on page 92 m Fax Support on page 93 E Telephone Support on page 93 Preparing for Customer Support Write down your exact problem Include the following information m Name and version number of your program copy m The wording of any error messages from your backup software DOS Windows or any other application involved in the problem Your computer name and model Names and models of any additional hardware expanded memory boards special video cards tape drive controllers etc E Operating system and version number including Windows 92 Customer Support Services m Can you consistently reproduce the problem you are having m Has this problem occurred previously If it is new did you change your system configuration recently When calling follow these guidelines m Call from a phone next to your computer m Please have your notes ready with the information described above then contact technical support Contacting Customer Support Internet Support AIMCTICA ONINO 4a ccutancodsaceucan Aemdatrou
44. er that may be causing a conflict 5 Save the modified SYSTEM INI file and restart your computer If you find that any of the programs listed below with a dagger t are causing the conflict you should obtain the Windows version of the software to eliminate the problem Table 1 Driver File Lines and Associate Applications Driver File Line device cmswtape 386 device cmsdtape 386 device vfintd 386 device cpbvxd 386 tdevice symevnt 386 tdevice adw30 386 tdevice awdos 386 Application Colorado Backup for Windows Colorado Backup for DOS Backup Exec Conner Backup lomega Backup Norton Backup Central Point Backup Symantec Norton Utilities After Dark Screen Savers PCanywhere for DOS Backup Device Configuration 83 Table 1 Driver File Lines and Associate Applications continued Driver File Line Application tdevice vpcaw 386 PCanywhere for Windows device fastback 386 Fastback Backup device irw286 drv Irwin Eztape Backup device novabkp 386 Novastor Backup device virwt 386 Irwin EZtape Backup Conflicts With Other Programs If the problem persists 1 Make a copy of your WIN INI file found in your Windows folder and name the copy WINBKUP INI This provides an unmodified copy of your original file Click Run on the Start menu Type win ini and click OK The WIN INI file opens in Notepad Type a semi colon at the beginning of the load and run lines then save the file 5 Restart your computer and
45. ert oeseeed teow tind seu mene 56 The Restore WINGOW 220s cacrcancnsbe dene andy tang eacetceconer eas en ae 58 RES OPe POO nhau tk ond ecb he dances E en es aeseaa ce A E 59 PIS TUNG oceans gated onae se ce ee awed eoanehun seria EOE 59 Waart RESON case tosebass tase alban ene sesh ceases sees AR 60 Where TO RCO eaer e a eae adie eA aes an eae oa TEA 62 FIOW ON CS OlC 4 oor ues odors tees ples Vane ae ee hes beans bee 62 Restoring Files with the Restore Window 0 cee cee cece eee 65 Restore Progress WINdOW cc ccc ce eee ee ee eee eens 66 Chapter 4 Using Compare aa a EE aaa P E E ws uae Where to LOOK COMpale 5 ca ca04eeetdomeebanereretahiakiownenes 67 Thet ompare WiINGOW 5 4 5 gasket me daudi Saree a a aa Rote 68 COMDANSTION oc ccetetus te buseuneteeees eau tel e E ue 68 What tOmCOMpalre ttvecsisnsevedceeeab tavecetcigeak sedate desneand 68 Where to COPAG 6404 eee tceserauud ote Eois enine ep a a e 69 Comparing Files with the Compare Window 02 2 eee seen 70 Compare Progress WindOW eee cece eee eee eee ences 71 Chapter 5 MOO eginectdetawnt es a E A EARRA Whereto LOOK lOOIS sesasauehgentuepeteeasesebuedeesdeenereeees 73 IMIG LOOIG goto co son ccon te anaee Sous onan aie E E ted E 73 PMO MORTO ci reeceneesnues pea ESARETTE EAEE ESA 77 PODON FOO esaea prene E E S E REEE REE oe 78 PO E O a a E E E A ERA A A 78 Caton Clean UD ticcncataptveie inne gases ntoete nest E E a RAN
46. es using a friend or associate s CD ROM drive Note Creating a floppy installation set requires four floppy diskettes To create a floppy installation set click the diskette icon in the CD Browser see Installing Directly from a CD ROM on page 11 Then follow the instructions below to install your software 1 Start Windows Insert the installation diskette in drive a or b Choose Run from the Start menu and type a setup or b setup Select the destination directory for your files Review the README file oP WwW N 12 Getting Started Reboot your system to complete the installation Configuring Your Backup Device Most types of backup devices are automatically detected and configured the first time you run HP Colorado Backup II Your backup device will be listed in the Where to Back Up box Note For Windows 9x only If your backup device is not detected see Backup Device Configuration on page 81 for troubleshooting information Starting HP Colorado Backup II When you install HP Colorado Backup II the program and its folder are added to the Windows Start menu If you chose to have an HP Colorado Backup II icon added to your desktop during installation you may double click this icon to open the program To start your backup software 1 Click the Start button on the Windows taskbar 2 Select Programs HP Colorado Backup II and point to the HP Colorado Backup II folder Click HP Colorado Backup II HP Co
47. g tips that can help you solve most of the problems you may encounter HP Colorado Backup II supports plug and play operation However if for some reason your backup device is not automatically detected this section provides instructions on manually configuring your drive or controller Chances are you won t need to manually configure either of them See your device type below for specific steps For Windows 9x only Conflicts With Drivers from O ther Backup Programs Some driver files from other backup programs and Windows 3 1 applications may conflict with your backup software Table 1 Driver File Lines and Associate 82 Troubleshooting Tips Applications on page 82 lists the driver files with their associated applications that may be causing a conflict As a troubleshooting step disable any drivers on your system that might cause conflict Caution If you are running the applications associated with these driver files do not remove them permanently To disable drivers that may be creating conflicts 1 Make a copy of your SYSTEM INI file found in your Windows folder and name the copy SYSTEMBKUP INI This provides an unmodified copy of your original file Click Run on the Start menu 3 Type system ini and click OK The SYSTEM INI file opens in Notepad In the 386Enh section of your SYSTEM INI file type a semi colon at the beginning of the driver file lines listed below The semi colon disables the driv
48. he Restore Wizard guides you through the steps required to run a restore using a series of windows to let you choose the options used to create your restore job After choosing an option click Next to continue To create your restore job using the Restore Wizard 1 Click Restore Wizard in the Startup window and click OK or click the Restore Wizard button on the toolbar or select Restore Wizard from the Tools menu 2 The Restore From window appears Choose the backup device to restore from then click Next The View files to restore window appears You may select your files from the catalog stored on your hard disk or from the media in your drive See File Views on page 60 for more information Click Next to continue The Restore selection pane window appears Click the check boxes next to the items you want to restore For more information on file selection see Selection Panes on page 16 Click Next to continue Using the Restore Wizard 57 Restore Wizard Restore from Choose where to restore files from Click Next to continue Restore from My Backup Device Restore Wizard View files to restore Choose whether to view the files and folders to be restored from the catalog or the media in the selected device Click Next to continue View files to restore Cancel lt Back Next gt Start Next gt Restore Wizard x Click the check box next to the items you want to
49. ight click on the Norton Protected Recycle bin located on the desktop Select Empty Norton Protected Files If the problem continues files in TEMP and cache folders may be causing the backup software to appear locked up Delete any on line service TEMP folder files or Cache folder files Most on line and web browsers allow you to purge their disk cache for example Netscape Microsoft Internet Browser or AOLnet To delete these temp files 1 In NetScape Navigator click O ptions Network Preferences Clear Disk Cache Now Or In Microsoft Internet Explorer click View Options then Advanced tab In the cache box click Empty 88 Troubleshooting Tips 2 Launch HP Colorado Backup II and start the backup again Common Error Messages This section lists some common backup device errors ASPI Manager Not Found or ASPI Manager Not Responding 1 Lower the rate at which data is transferred to the backup device from the SCSI BIOS to 5MB sec Refer to your hardware manual for complete instructions Ensure the SCSI backup device has a low SCSI ID for example a lower ID than a CD ROM installed on the system Contact your hardware vendor for the latest BIOS or Firmware for your SCSI adapter card and or backup device and get the latest Windows miniport driver for your SCSI controller First see Conflicts With Drivers from Other Backup Programs on page 81 for troubleshooting tips DMA Conflict D uring Backup or Compare
50. ion of a file you want restored Open the File Find dialog box to find a file for restore You EN can search by name location or date modified Open the Backup Wizard which leads you step by step s through the selection of files settings and options for your backup Open the Restore Wizard which leads you step by step 3 through the selection of files settings and options for your restore Open the Job Options dialog box where you can select options for the current backup job Display your files as small icons in vertical rows List View Display your files in a vertical list with file size type and mod EEE ified date Detail View Display a short description of menu items windows buttons k and boxes when the item is clicked Selection Panes Drives and files are selected the same way in HP Colorado Backup llas they are in Windows Explorer Selection panes are used to select and deselect drives folders and files for backup and restore The two sections of the selection panes are Using HP Colorado Backup II 17 All Folders Pane On the left Displays a list of your Mi Polders Pane computer s drives and folders m Contents Pane On the right When a folder is highlighted in the All Folders Pane the files i B My Computer oe ars_help html Dm Ep ag are help IP i and folders in that folder cde COBY custom htm IK Netse oz e
51. ld Co MAIL Select a location in the Where to ET Compare drop down list box Click Start The Media Required box appears Follow the instructions on your screen then click OK The Compare Progress window appears Comparing Files with the Compare Window 71 Compare Progress Window The Compare Progress window appears when F Compare Progress Untitled3 you click OK and provides information about oA your compare It is divided into three sections Device My Backup Device The top section lists the selected backup device MedaName ym oo and the name of your media It also displays the n current status of your compare job 225 Elapsed The center section displays a progress bar and ine T eec the time elapsed Processing D Estimated Processed The bottom section lists the name of the file Fies ee e currently being compared and the estimated Bites 11548 0 number and size of the files compared You can cancel the compare at any time by clicking the Cancel button When the compare is complete the OK and Report button replace the Cancel button Click Report for a summary of your compare or click O K to continue 72 Using Compare Tools HP Colorado Backup II offers several tools to help you handle your media catalog and reports This chapter describes how to use Media Tools Report Tools Catalog Tools and Preferences Where to Look Tools For more help about tools topic
52. ll Selected Files and Incremental New and Changed Files restore your All Selected Files backup first then restore each of the Incremental backups sets in order starting with the oldest 3 Restore the All Selected Files backup set Make the following option selections on the Restore window 56 Using Restore What to Restore Click Device view then select each local drive Where to Restore Choose Original Locations How to Restore Choose Always replace Caution Restoring the Registry may cause serious problems if your hardware configuration has changed since you last backed up the Registry If your system s hardware configuration and system settings have not changed since the last backup of the registry click O ptions in the Restore window and select Restore Windows Registry from the Advanced tab For more information on the Advanced tab see Advanced Tab on page 64 The entire registry will be restored along with all selected local drives Or If your system s hardware configuration has changed i e you ve added a new drive or changed the IRQ settings on a card make sure the Restore Windows Registry checkbox is not selected Only files selected from your local drives will be restored 4 Click Start 5 When the restore is complete you are prompted to reboot your computer Click Yes to reboot recommended 6 Restore any New and Changed Files backup sets using step 3 and 4 Using the Restore Wizard T
53. lorado Backup II opens and also appears on the taskbar 5 The HP Colorado Backup II Startup window displays O ne Button Backup One Button Backup launches a backup of all local hard disks including the Registry One Button Backup 13 To use O ne Button Backup 1 Double click the O ne Button Backup icon on the Desktop Or click the Start menu select Programs HP Colorado Backup II and then click O ne Button Backup The One Button Backup dialog appears Where to back up 2 Select a device in the drop down list box See Where to Back Up on page 29 for more information 3 Click Start The backup will run as either a full or differential backup with default settings depending on the following Corco If criteria Select a destination device for the backup Your computer s files and folders will be stored on the media in the device you select Where to back up My Backup Device An All Selected Files backup is performed if m Ten differential backups have been performed since the last All Selected Files backup regardless of dates m More than seven days have passed since the last backup A differential backup is performed if E No more than seven days have passed since the last All Selected Files backup Note For more information on full and differential backup types see Backup types on page 36 Default Backup Job Settings Your backup job will run with the following default settings
54. m the operation or No to cancel To remove a scheduled backup job from the Microsoft System Agent 1 Double click the calendar icon on the taskbar to open the Microsoft System Agent The Microsoft System Agent appears 2 Highlight the scheduled backup job you wish to remove then select Remove from the Program menu 3 Click Yes to confirm the operation or No to cancel To remove a scheduled backup job from Task Scheduler 1 Double click the calendar icon on the taskbar to open the Task Scheduler Note If you are running Windows NT open the Task Scheduler from the Start menu Programs Administrative Tools then click Scheduled Tasks Task Scheduler appears 44 Using Backup 2 Highlight the scheduled backup job you wish to remove then select Delete from the File menu 3 Click Yes to confirm the operation or No to cancel Note Removing a scheduled backup job using the Microsoft Internet Explorer 4 x Task Scheduler or Microsoft System Agent will prevent the scheduled backup from running but will not delete the backup job in HP Colorado Backup II Using Restore This chapter explains how to use the Restore Wizard and the Restore window to restore files to your hard disk Restore reads the selected backup sets and restores your files to a specified location usually their original location You can restore one file several selected files or all files from a backup set You can also select individual versions
55. n Restoring the Registry may cause serious problems if your hardware configuration has changed since you last backed up the Registry If your system s hardware configuration and system settings have not changed since the last backup of the registry click Yes to restore the Windows Registry The entire registry will be restored along with all selected local drives Or If your system s hardware configuration has changed i e you ve added a new drive or changed the IRQ settings on a card click No when prompted to restore the hardware and system settings in the registry Only those portions of the registry containing your software settings and configuration will be restored along with all selected local drives 6 When the restore is complete you are prompted to reboot your computer Click Yes to reboot recommended 7 Restore any New and Changed Files backup sets using step 3 and 4 For Windows NT 1 Install and configure HP Colorado Backup II See Installing HP Colorado Backup II on page 10 2 Collect the media containing your most recent All Selected Files and your New and Changed Files backups Which backup sets you ll need to restore depends on your backup strategy If you performed All Selected Files only restore only your most recent backup set All Selected Files and Differential New and Changed Files restore your All Selected Files backup first then restore the most recent Differential backup set A
56. name in the Backup Job combo box Backup Job ster Untitled Schedule The backup job settings appear Or Choose O pen from the Job menu The O pen Backup Job dialog box appears 3 Selecta Backup Job from the list Or Type a job name description in the Job to open text box So MyJob Cancel 4 Click O pen ma To change settings in an existing backup job 1 Open the backup job you want to modify and make your changes 2 Choose Save As from the Job menu TACTE KE The Save Backup Job As dialog box appears It is identical to the O pen Job dialog box 3 Type a name into the Job Name text box You may type a name of up to 130 characters including spaces 4 Click Save To delete a backup job 1 Choose Delete from the Job menu The Delete Backup Job dialog box appears It is identical to the Open Job dialog box 2 Select a Backup Job or type a job name description in the Job Name text box 3 Click Delete You are asked to confirm your action Click Yes to continue 32 Using Backup To run your backup job Click Start If your backup job is new or modified the program prompts you to save the backup The new job overwrites an older backup job if one exists Backup Progress Window The Backup Progress window appears when you start your backup It continually updates information about your backup job hs Backup Progress Untitled3 The name
57. ncludes a list of the files that were selected but not SA col n err gaa successfully backed up m Listerrors reported while backing up files Includes a list of any errors encountered while performing a backup of files Cancel Aor Help m List warnings reported while backing up files Includes a list of any warnings encountered while performing a backup of files m List unattended messages and prompts Includes a list of any messages and prompts encountered while performing an unattended backup m Show report summary Includes a report summary of the results of the backup job Unattended backup Check Unattended backup to run unattended backup jobs This option enables the program to bypass most prompts during a backup operation Unattended backup is the default setting Advanced Tab Use the Advanced tab to specify whether or not the Windows Registry files are backed up Back up Windows Registry Backs up the Windows Registry The Registry is automatically selected for backup when your local drive is selected Scheduling a Backup Job 39 To set the Advanced O ptions 1 Click the Advanced tab in the Backup Job Options dialog box The Advanced tab appears Check the options you want 3 Click OK Scheduling a Backup Job HP Colorado Backup II provides a simple yet flexible way to schedule your backup jobs The scheduling process is simplified by a series of dialog boxes that guide you through the
58. ng Recovery Wizard from the Tools menu If you installed a new backup device since you created your DR Set you must create a new DR Set to accompany your new backup device If the backup device listed is not found Disaster Recovery cannot complete What you will need To create the Disaster Recovery Set you will need the following items For Windows 9x One or more blank formatted 1 44MB diskettes E Windows 9x installation CD m Media for your backup device For Windows NT E Five 5 blank formatted 1 44MB diskettes m Windows NT installation CD m Media for your backup device Note The amount of media required for the DR Set will depend on the amount of data on your system Creating the Disaster Recovery Set 47 To create your Disaster Recovery Set 1 Select Recovery Wizard from the Tools menu The Recovery Wizard appears 2 Follow the instructions on the Wizard screens to create your Disaster Recovery Set It is recommended that you label your media when prompted in the Wizards and store your DR Set in a safe place A new Disaster Recovery Set should be created when new hardware or software has been added to your system or if many changes have been made to your files since the last DR Set was created Note For Windows 9x only If you are using a SCSI device for Disaster Recovery you may be prompted for a DOS ASPI driver Please refer to the README TXT for instructions on entering the correct drivers when c
59. nsferee must accept these License Terms as a condition to the transfer TERMINATION HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form EXPORT REQUIREMENTS You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S GOVERNMENT RESTRICTED RIGHTS The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved Contents HP Colorado Backup II Software License Agreement 06 ii Chapter 1 GeHING Started cc bavi Gittins tctetwewee EAEE EEEE EENE EDARAN eee ae Where to Look Getting Started 0 cee eee eee eee 9 Installing HP Colorado Backup Il cee cee ce eee e
60. of a file specify the destination for the restored files and set options Whether you are restoring your entire system a single file or a particular version of a file HP Colorado Backup II makes it simple to set up the restore process You can use either the Restore Wizard or the Restore window to specify your restore Where to Look Restore For more help on restore topics see Disaster Recovery for Windows 9x on page 48 Disaster Recovery for Windows NT on page 52 One Button Restore on page 53 Restoring All Your Files on page 54 Using the Restore Wizard on page 56 The Restore Window on page 58 Restoring Files with the Restore Window on page 65 Restore Progress Window on page 66 Advanced Tab on page 64 46 Using Restore Creating the Disaster Recovery Set The first step in securing the data on your system is creating the Disaster Recovery DR Set The DR Set will contain the information necessary to recover your system The Recovery Wizard will guide you through the steps required to create the DR Set with easy to follow instructions for protecting your valuable data Once the DR Set has been created it will allow you to recover your system should your hard drive fail even if your Windows operating system will not start The first time HP Colorado Backup II launches you are prompted to create Disaster Recovery Diskettes If you do not create Disaster Recovery Diskettes at that time you may do so later by choosi
61. of the backup job in progress is Device Mak D SSCS displayed in the window title bar MedaName Status Reading start of media The top section displays the backup device mune media name and the current status of the Elapsed Time 1 sec backup job Processing The center section displays a progress bar ee Processed i Fies C T showing the percentage of the backup job w m completed and the estimated time remaining e e o along with time elapsed since job start The bottom section displays the name of the file currently being processed the estimated number and size of files to be backed up and already processed and the compression ratio When the backup is complete the OK and Report button replace the Cancel button Click Report for a summary of your backup or click O K to continue Canceling Your Backup You can cancel the backup at any time by clicking Cancel or pressing Esc Canceling your backup may take several minutes depending on the size of the backup set Caution If you cancel a backup some backup devices will not be able to recover the space already used by the backup on the media To use this space you will have to erase or overwrite the entire media Backup Options 33 Viewing Your Backup Report When the backup completes the Cancel button changes to OK and a Report button is displayed below it Click Report to view a summary of your backup or click OK to continue You can also use the Repor
62. oftware You may not modify the Software or disable any licensing or control features of the Software HP Colorado Backup II Software License Agreement ili OWNERSHIP The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms COPIES AND ADAPTATIONS You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any bulletin board or similar system NO DISASSEMBLY OR DECRYPTION You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software TRANSFER Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The tra
63. ols menu then select Erase If the media contains data a message box appears asking you to confirm the erase Media Tools 75 2 Click Yes to confirm the operation or No to cancel The Erase Progress window appears Retension This command winds and rewinds a tape to remove any slack and evenly tension the tape by performing a fast forward and rewind To retension a tape Select Media from the Tools menu then select Retension The Retension Progress window appears Rename Note This section applies to Windows 9x only Use this command to rename your QIC medium If you rename your medium be aware that backup sets with the old medium name will be removed from the catalog If you want to restore or compare files that you backed up before you renamed your medium you need to perform a Device View Any backup sets that you create after you rename your medium will appear in the catalog To rename a QIC medium 1 Select Media from the Tools menu then select Rename A dialog appears displaying the name for the inserted QIC medium 2 If you wish to rename your QIC medium type a name in the text box then click OK Security Erase This command erases the cartridge and overwrites the data with zeros so that it cannot be read Security Erase can take several hours to complete depending on the media type 76 Tools To security erase a tape 1 Select Media from the Tools menu then select Security Erase You
64. ow on page 29 The Backup window gives you quick access to all the backup job options and includes four main sections Backup Job Select your Backup Job from the drop down list Whatto Back Up Select your drives and files to back up from the selection pane Choose the backup type m Where to Back Up Selecta device to back up to m How to Back Up Lists your AHP Colorado Backup II My Job Job Edit View Tools Help For Help press F1 a S j Backup Restore Compare Ey Job Schedule What to back up Allselected files New and changed files ye Modifie 5 8B My Computer System Folder Bra Networks System Folder Where to back up How to back up 7 H M y Backup Device es Verity Compress Prompt Options option settings and displays the Options button Backup Jobs List The Backup Job list box contains all available backup jobs If you are creating a new backup job Untitled appears as the default name To save a new backup job click Save from the Job menu What to Back Up Select your backup type and files in the What to back up section Two backup types are displayed in the Backup window under What to back up All Selected Files and New and Changed Files All Selected Files Backs up all selected files m New and Changed Files Backs up all the selected files that have changed since the last All Selected Files backup B
65. r all your files to anew computer Before you can restore your files after a hard disk failure you must first prepare your hard disk and reinstall Windows Then follow these steps For Windows 9x 1 Install and configure HP Colorado Backup II See Installing HP Colorado Backup II on page 10 2 Collect the media containing your most recent All Selected Files and your New and Changed Files backups Which backup sets you ll need to restore depends on your backup strategy If you performed All Selected Files only restore only your most recent backup set All Selected Files and Differential New and Changed Files restore your All Selected Files backup first then restore the most recent Differential backup set All Selected Files and Incremental New and Changed Files restore your All Selected Files backup first then restore each of the Incremental backups sets in order starting with the oldest 3 Restore the All Selected Files backup set Make the following option selections on the Restore window What to Restore Click Device view then select each local drive Where to Restore Choose Original Locations How to Restore Choose Always replace 4 Click Start If you used the Back up Windows Registry option and backed up the registry a prompt will appear asking if you would like to restore the Windows Registry See Advanced Tab on page 38 for information on this option Restoring All Your Files 55 Cautio
66. r tape will spin for several seconds If your tape contains one or more backup sets a warning is displayed before the security erase begins 2 Click OK to erase or Cancel to cancel the security erase operation Format Note This section applies to Windows 9x only This command formats media When media is formatted all data on the media is lost Formatting can take several hours to complete depending on the media type Note SCSI devices use the Initialize media tool instead of the Format media tool To format QIC media Caution Formatting destroys all data on the media 1 Select Media from the Tools menu then select Format If the media contains data a message box appears asking you to confirm the operation Click Yes to confirm the operation or No to cancel 3 Enter anew media name then click OK If the drive supports multiple capacities you are prompted to select either a high or low capacity format HP Media Monitor 77 HP Media Monitor HP Media Monitor is a feature of HP cartridge tapes that tracks tape usage When tape with HP Media Monitor is used with the HP Colorado 14GB tape drive or later models and the HP Colorado Backup II software the software is able to report the condition of the tape Whenever you use HP Colorado Backup II to backup restore or compare files the HP Media Monitor icon appears in the Windows taskbar next to the time display like this ke 3 00 PM
67. reating the DR Set Testing your Disaster Recovery Set Note This section applies to Windows 9x only After you have created the Disaster Recovery Set you will be asked if you would like to test the DR Set Testing the DR Set is very similar to performing an actual recovery however be sure to stop before recovering your data This test is to verify that your drive is responding properly To test your Disaster Recovery Set 1 Insert the Windows Startup Disk diskette 1 of the DR Set into your machine s 3 5 boot floppy drive and restart your computer A DOS screen appears 2 Ifa Windows Startup Diskette 2 was created not all systems require the creation of a second diskette insert that diskette into your machine s 3 5 boot floppy drive then press any key The Disaster Recovery screen appears 3 Press F5 48 Using Restore Your system files will be copied from the diskette to your hard drive The following prompt should appear Please insert Disaster Recovery Media 1 into your device name 4 Insert media 1 of your DR Set into your device when prompted then press Enter Disaster Recovery scans the media to verify that the drive and the DR Set are responding properly When Disaster Recovery is done scanning the media you should receive a message indicating that the test was successful 5 Press F10 to exit Caution Do not continue past this step The test is complete Please remove the Windows St
68. restore from select another device in the drop down list box Restore from Start mi My Backup Device i z File Find The File Find option enables you to locate file s for restore You can search by filename location and date modified HP Colorado Backup II lists all the backed up files that match your criteria You may terminate the File Find operation at any time by clicking the Close button To search for files with the File Find option 1 From the Restore tab select the device that you used to back up your file s 2 Click the File Find button on the Toolbar or select File Find from the Edit menu The File Find window appears 60 Using Restore 3 Enter a file name and path if no path is entered HP Colorado Backup II searches all paths 4 To search by date click the Date Modified tab and enter a date or date range 5 To start searching click Find Now HP Colorado Backup II searches the catalog that corresponds to the selected device and displays a list of all files that match the search criteria 6 When the search is completed the file name and path will appear in the window Set options if necessary by clicking the O ptions button and choosing from the Restore O ptions tabs Set your options then click Start 7 The Media Required box appears Follow the instructions on the screen then click OK What to Restore Select a file view and files to restore in the What to restore section
69. rogram function and assistance with backup and restore concepts and skills There are three items in the Help menu Help Topics Using Help and About HP Colorado Backup II Help Topics Help Topics opens the Help window which contains three tabs m The Contents tab displays a list of topics in the help system arranged by category Help Topics My Backup Software 24 x Contents Index Find Click a book and then click Open Or click another tab such as Index Using My Backup Software 2 Automatic Data Protection 2 One Button Backup 2 Creating a Backup Job 2 Backing Up Everything On Your Computer Using Backup Jobs Backup Window Restore O Compare 2 Running a Compare e Compare Window Tools ie Using Media y Configuring Your Hardware x Print Cancel A book represents a help category containing subtopics Ce Double click the book to open it An open book displays a list of topics and books A page represents a help topic Double click it to open the help window for that topic Using HP Colorado Backup II 19 m The Index tab lists keywords TIENE FE alphabetically Type the first few letters Contents Index Find of a keywo rd and the first matching 1 Type the first few letters of the word you re looking for changing wherl 2 Click the index entry you want and then click Display item is highlighted changing changing when YoUr backup job runs
70. s see Media Tools on page 73 HP Media Monitor on page 77 Report Tools on page 78 Import Catalog on page 78 Catalog Clean Up on page 79 Preferences on page 80 Media Tools The following Media Tools commands are located on the Tools menu Note If you have more than one backup device configured each device will be listed and will have its own set of tools Different drive types use different tool sets Identify This command displays the media name and contents 74 Tools To identify a media 1 Select Media from the Tools menu then select Identify The Identify window appears The device name and media name are displayed 2 To view the backup sets on the media click Device View in the Identify Progress window 3 Select OK to close the Identify window Initialize This command erases the media and prepares it for use To initialize a media Caution Initializing a piece of media destroys all data on the media 1 Select Media from the Tools menu then select Initialize If the media contains data you are prompted to confirm the initialize 2 Click Yes to confirm the operation or No to cancel If you are using SCSI media you may enter a new media name 3 Click OK The Initialize Progress window appears Erase This command erases all files on the media and positions the media to start recording To erase a piece of media Caution Erasing destroys all data on the media Select Media from the To
71. s 10 DY SlCMRCUUMCIMNCING oa sc cc4eendcconsdtonecdac ene segitaconseaues ses 10 Installing Directly from a CD ROM 0 ee cece eee ee eee 11 Installing from Floppy Diskettes 0 0 eee eee eee eee 11 Configuring Your Backup Device 0 cc cece eee eens 12 Starting HP Colorado BackUp Il ssk sccsvteedicddweawteererasoeeedasdeas 12 One Buton BACK 63 ac 3 eeae eng ano ao bared quiee T e r ase sae 12 ONGC SUNOUINCSOIG stu xcerscteeueereestee EEEE ARRATIAR RENER 14 Using HP Colorado Backup Il 1 0 eee ee cece eee eee nes 15 MONU ances eeedwe Sears er ote eee E E ones nese ho ers 15 TOODA vucctsna cuca niet ee emk A eh ace ekre eet E saree 15 SeICCLOU PANGS EEE tauaene etree ie EE ETS 16 giclee E eee a ee ee ee ee er ee ee eee 18 Exiting HP Colorado Backup Wl isc dns bate ca tes nae ssiens ex eo eine 19 Chapter 2 USING BACKUP vrcncctuceiusticdcoswastubatewn teeny ace ee yeaa sees a Where to Look Backup 0 cece eee eee eee tenet ences 21 One BuO BACK nts ca edt ent ee ea anes ned ae ede eens 22 BIC UN JONG 424446060 Veubanuadeer essa oeea pees eee dosn usin sea eros he 23 Using the Backup Wizard 4 6 0 0 50 seeder dered eteroese toned saeerow ee as 24 The Backup WINGOW 1 4 cone chews hence tectewensearetascanasadeoszasced 28 Backup Jobs List 222245 edseusieaded aoe sb derseas b9eeortbacouredennees 28 Watto Backi P 2d502 tehend ones oods iene eso ede ders emeietecaouns 28 Whereto DAC UD coo tans paias DET
72. s to OK anda Report button is displayed below it Click Report for a summary of your restore or click OK to continue Using Compare This chapter explains how to use the Compare window to read data from the backup set and compare it to the data on the hard disk You can compare one file selected files or all files in the backup set Compare is a separate function designed to provide maximum data security After you have created a backup set you can go to the Compare window and verify that the information contained on the backup media is identical to the data on the hard disk and that it can be restored It is strongly recommended that you perform compares after your first few backups and after changing your system s configuration This will confirm HP Colorado Backup II is running properly on your computer Performing a compare at any time in the future lets you see how the files in the backup set differ from the files currently on the hard disk Where to Look Compare For more help on compare topics see m The Compare Window on page 68 Comparing Files with the Compare Window on page 70 m Compare Progress Window on page 71 68 Using Compare The Compare Window The Compare window gives you TAEA AA ETF i Job Edit View Tools Help quick access to all the compare LETER Slee aes Aelel ela sls E Ble w options It consists of three main i S ect i O n S aora E E AR PH My Backup Devi
73. select Never compress the data Compressing data that has already been compressed causes the data to occupy more media space m If the media already contains backups Append this backup to my media Your data is placed after the last backup set on the media O verwrite the media with this backup Overwrite works differently depending on your backup location Overwrite replaces all files on the media with the files selected for backup To avoid overwriting all files on the media choose Append Caution All files on the media are erased before the new backup set s are written Let me choose this option during the backup The name of the media in the drive is displayed when the backup job begins and you are prompted to choose Overwrite or Append m Ifthe media is blank Use this media name You can name the media if it is blank by typing a name in the text box Click Apply then click OK or another options tab Password Tab Use the Password tab to provide data security by password protecting your backup Your password is required to compare or restore files in the backup set Your password may consist of up to 8 characters Passwords are case sensitive For example my pass is not the same as My Pass 36 Using Backup Caution Make careful note of your password Without it you will not be able to access or recover data in your password protected backup set To create a password Click Protect this backup
74. sequence Restore Selection Panes HP Colorado Backup II uses the same drive and file selection methods as the Windows Explorer Drives and folders are selected in the All Folders pane and individual files and folders are selected in the Contents pane Select drives and files to restore by clicking the check box next to the item For more information see Selection Panes on page 16 Multiple File Versions If you back up the same set of files more than once you will be able to restore any version of the files you backed up By default HP Colorado Backup II restores the Ss HEI most recent file version To restore an older Selected fle version version choose Version from the Edit menu or EEEE toolbar and use the File Version dialog box which P smese 1 vasso lists each available version s size and date time modified gt You can also open the File Version dialog if you Cancel right click a file in the Restore selection pane and then click Version 62 Using Restore Where to Restore You ll usually want to restore files to the same place from which you backed them up However if you want to restore your files to a different location use the Where to restore box The following selections are available Original Location All files and folders are restored to the same path from which they were backed up This is the default setting Alternate Location All files and folders are restored using the original
75. sting job Using the Wizard is easy All you need to do is make selections by clicking the appropriate options After you ve made your selections click the Next button and the Wizard displays the next step To create a job using the Backup Wizard 1 Click Backup Wizard in the Startup window then click OK Or Click the Backup Wizard icon on the toolbar Using the Backup Wizard 2 The What to Back Up window of the Backup Wizard Backup Wizard is displayed What to back up You can either back up everything on your computer or you can back up specific drives folders and files Click Next to Select the drives and files you want to i continue back u P a aan tei on my local ee To back up all files folders and drives gt Bee e a Raa Saa on your computer click Back up My ba Computer Click Next to continue The Backup Type Wizard window appears Or To back up only some of the files folders or drives on your computer click Back up selected files folders and drives The Backup Wizard Selection Panes a p p ear Click the check box next to the items you want to backup What to back up Select the specific drives folders and files you want to back up For more information on selecting files see Selection Panes on page 16 Type File Folc D WO tead32 C KPCMS C Lithium docs il C lou_web C MSDEV CI MSINPUT My Documents C net ER Pronr Fes l b read32 4 H
76. t option in the Tools menu to view your backup report at a later time The Backup Set After you perform a backup job your files are stored on the media in a special format called a backup set If your backup uses two or more media one backup set is stored on each piece of media Information about each backup set is stored in the catalog For information about catalogs see Import Catalog on page 78 Backup O ptions To open the Backup Job O ptions dialog box Click Options in the How to backup section The Backup Job Options dialog box appears General Tab on page 34 Password Tab on page 35 Type Tab on page 36 Exclude Tab on page 36 Report Tab on page 38 Advanced Tab on page 38 Backup Job O ptions Dialog Box The Backup Job Options dialog box contains the following tabs To display an option group Click ona tab The option group appears 34 Using Backup To select an option or change an option setting Click on the check box or button next to the option To save your current settings and change option groups 1 Click Apply 2 Click the next option group s tab To save your option settings and return to the Backup window Click OK Your backup options are saved and you return to the Backup window General Tab Use the General tab to set the Verify data and Com p ress on optio ns and tel General Password Type Exclude Report Advanced HP Colorado Backup II how to handle media that ii ei
77. the installation is complete reboot the system in normal mode and then run HP Colorado Backup II If this procedure does not resolve the problem contact HP Customer Support See Customer Support Services on page 91 and request replacement installation diskettes System Locks Immediately After Installation If your system is locking up immediately after HP Colorado Backup II is installed there may be conflicts between HP Colorado Backup II and other applications System and Software Lockups 87 To disable other applications 1 Press the CTRL ALT and DELETE key at the same time to display the Close Program dialog box The only application that can be running is the Explorer 2 Close other applications by highlighting the desired application and clicking the End Task button If all applications have been disabled and HP Colorado Backup II is still not responding rename using an OLD extension the HP Colorado Backup II drivers not being used See Conflicts With Other Device Drivers on page 83 HP Colorado Backup II Locks Up While Displaying Selection Information Before a Backup Files in your Recycle Bin may be conflicting with other files on your hard drive Delete the files in your Recycle Bin before using HP Colorado Backup II To empty the Recycle Bin Click the right mouse button on the Recycle Bin located on the Desktop then select Empty Recycle Bin To delete any protected files in the Norton Recycle Bin R
78. the time it is saved m Drives folders and files to back up m Backup type m Backup device m Options selected or default selections Backup jobs can be opened saved and deleted using the Job menu In the Backup window you can open a backup job with the Backup Job list To change a backup job simply make new file or option selections When you run a backup your changes are automatically saved To save your changes under a different name choose Save As from the Job menu and enter a new name or type the new name in the Job Name field If you attempt to save a new job using an existing name the program asks you whether or not to overwrite the existing job If you choose overwrite the new job replaces the existing job You can use the Backup Wizard Using the Backup Wizard on page 24 or the Backup window see The Backup Window on page 28 to create new backup jobs or you can modify and rename existing job files 24 Using Backup By saving your backup jobs you can run them again without making your selections again The Backup Job box lists your saved backup jobs Type a new name in the box to save the job under a different name Note You must make file selections before saving your backup job Using the Backup Wizard The Backup Wizard is a series of dialog boxes that guides you through the steps required to create a new backup job The Backup Wizard is used to create new backup jobs It cannot be used to modify an exi
79. tore One Button Restore 53 One Button Restore launches a series of dialogs which help you perform a restore in just a few steps To run O ne Button Restore 1 Click the Start menu select Programs HP Colorado Backup II and then click O ne Button Restore The One Button Restore dialog box appears Select a device in the drop down list box Click Next to continue One Button Restore Restore from Choose where to restore files from Click Next to continue Restore from My Backup Device Check the drives folders and files you want to restore Click Start to begin restoring your files Restore Default Settings Your restore will run with the following default settings Click the check box next to the items you want to restore v what to restore Desktop My Computer EIC Computer OES My Briefcase OG Online Services Mo Wallpaper Ways DS windows File j O winprod File Oba ffastun ffa 5K FFA al 4 gt Cancel lt Back ext gt m What to Restore Folder view See What to Restore on page 60 m Where to restore Original Location See Where to Restore on page 62 m How to restore Always replace See How to Restore on page 62 54 Using Restore Restoring All Your Files This section explains how to quickly and easily restore all your files in the event of a hard disk failure This procedure can also be used to transfe
80. ttended restore to run unattended restore jobs This option enables the program to bypass most prompts during a restore operation Unattended restore is the default setting Advanced Tab Use the Advanced tab to specify whether or not to restore the Windows Registry m Restore Windows Registry Restores the Windows Registry m Restore NTFS File Permissions Restores user s permissions to files and directories Note If you are running under Windows 9x the Restore NTFS File Permissions option will not be available To set the Advanced O ptions 1 Click the Advanced tab in the Restore O ptions dialog box Restoring Files with the Restore Window 65 The Advanced tab appears Restore Options AE General Report Advanced 2 Check the option you want Regity 3 Click OK Restoring Files with the Restore Window To restore files using the Restore window 1 Click Blank Restore Job in the Startup window or click the Restore tab from the Main or Program window The Restore window appears 2 Select the backup device containing the files you wish to restore A Restore from Start My Backup Device 3 To choose your files from your backup device instead of from the catalog on your hard disk select Device view See File Views on page 60 4 Place a checkmark in the box next to the drive and files you want to restore What to restore Folder View Media View Device View Type File
81. tun ffa 5K FA al 4 La Cancel lt Back Herts Where to restore Original Location See Where to Restore on page 62 How to restore Always replace See How to Restore on page 62 Using HP Colorado Backup II 15 Using HP Colorado Backup II This section provides an overview of the various tools and features that HP Colorado Backup II offers Menus The title bar contains five menu items Job j Edit View Tools and Help You can access EpMbaesMbidebeiatel iikka kii Lae these menus and the submenu items at any 05 Edt Miew Tools Help time The Backup Restore and Compare tabs appear at a the top of the main application window Click these Backup Restore Compare tabs to move between program functions Toolbar Use HP Colorado Backup II s toolbar to select program features with a single mouse click Hold the cursor over a button for a short description of its function Toolbar buttons listed from left to right perform the following functions Click To do this Create a new untitled backup job Open a saved backup job Save the current backup job for future use Select one or more highlighted drives folders or files and place check marks next to them a fo U e 16 Getting Started Click To do this Deselect one or more highlighted drives folders or files and i remove the check marks next to them Open the Restore File Version dialog box to choose the spe I cific vers
82. want to change then select Properties from the File menu Make your changes click Apply then click O K Refer to your Windows documentation for instructions on using Task Scheduler Note If you modify Advanced settings in Task Scheduler or System Agent you will not be able to edit the job from HP Colorado Backup II Editing a Scheduled Backup Job To edit a scheduled backup job 1 From the Backup window select the job you wish to edit in the Backup Job drop down list box Click the O ptions button and select the new settings for your backup job from the O ptions tabs Click Apply then click OK or select another Options tab Scheduling a Backup Job 43 4 From the Job menu click Save These changes will be updated in the Microsoft System Agent Microsoft Internet Explorer 4 x Task Scheduler or the HP Colorado Backup II Scheduler depending on which is installed Removing a Scheduled Backup Job You can use the HP Colorado Backup II Scheduler or your installed scheduler to remove a scheduled backup job For more information on the HP Colorado Backup II Scheduler refer to the HP Colorado Backup II Scheduler Help by running the HP Colorado Backup II Scheduler and choosing from the Help menu To remove a scheduled backup job from HP Colorado Backup II 1 Select Delete from the Job menu 2 Highlight the item you wish to remove or type the job name in the text box then click Delete 3 Click Yes to confir
83. with a Password _ Type your password in the Password text box eck ees fee fis Ee Retype your password in the Confirm password ets ih pas text box E Click Apply 5 Click OK or select another options tab T e Tab Cancel SDP Help Use the Type tab to choose a backup type General Password Type Exclude Report Advanced Backup types Ai selected files New and changed files only All selected files Backs up all the files you have selected m New and changed files only If you choose New and changed files two additional backup types are displayed Differential backup type Backs up all the selected files that have changed since the last All Selected Files backup cancel sov f He Incremental backup type Backs up all selected files that have changed since the most recent All Selected Files or Incremental backup Exclude Tab Use the Exclude tab to exclude certain file types from your Backup Job File exclusions are made based on registered types or custom types Backup Options 37 Note Excluded file types are marked in the selection panes with a red X To exclude files by registered type 1 Click the Exclude tab in the Backup Job Options dialog box The Exclude tab appears Backup Job Option General Passwor Exclude Report Advance 2 Click Add Do not back up these file types The Exclude files from backup dialog box appears Click Registere
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