AM-8000 Service Manual - Birmingham Data Systems
Contents
1. AM8000 System Press AT T opens Tools lt gt Press to Rev A01 Page 10 AM 8000 Service Manual lt Control Panel gt Press Control Panel lt gt Press to lt Administrative Tools gt Press Administrative Tools lt gt Press to lt Computer Management gt Press Computer Management lt gt Press J to lt Storage gt Press lt gt Press to lt Disk Management gt Press and again Though hard to see the focus should now be in the lower right section of the screen which typically has the following fields Use the mouse to enlarge the box to see the items lt Disk 0 gt lt System Volume partition gt lt Data Volume partition gt lt CD ROM 0 gt Use the mouse to select item or use the arrow keys and notice how the fields change Use J and LW keys to move between the various drives usually Disk 0 and CD ROM 0 The and IC will select various partitions on Disk 0 etc The key sequence ALTA to open Action Press K to open All Tasks will give you the same menu as right clicking the selected area of the screen You should see the physical drive or drives of the system with drive sizes and partition sizes Once you add a new drive to the system which has not be formatted it will be displayed in the lower panel with a Black Bar From this point the specific action will depend upon the specific task and will be covered in that section Formatting DVD RAM Media Access t2. 2k Cts Rts PC ANSI Off Clear Clear Enter Enter Disabled Normal Supervisor Disabled Disabled Rev A01 AM 8000 Service Manual POWER Enable ACPI Power Savings Idle Mode Standby Timeout Auto suspend timeout Suspend Mode Hard Disk TimeOut After Power failure BOOT CD Rom Drive Hard Drive Page 19 Yes Disabled OFF off off Suspend Disabled Power On 00 AIC 7902A 0 SEAGATE ST318453LW 00 AIC 7902A 1 SEAGATE ST318453LW Bootable add in Cards CD Rom Drive Removable Devices Legacy Floppy Drives EXIT Exit Saving Changes Exit Discarding Changes Load Setup Defaults Save Changes Rev A01 yes
3. 3 s 2 Tap Corn ao 090 n oS TTT FE too ola J Men ua po Sir Dese o E 9900 2000 o290o0 eed 0000 caooo 0000 0000 LAI 383 On board Serial I O ports 0 3 Other factory set jumpers installed JP4 JP1 S2 Do not change Figure 3 AM 8000 Multifunction Coprocessor Board Configuration Replacing the Time and Date Battery When replacing the battery on your CPU board always be sure to power down the system first DO NOT replace the battery with the power on As always when opening your computer chassis take proper precautions against electrostatic discharge which can seriously damage system components The board uses one three volt lithium battery part CR2032 that will last for approximately two years To remove the existing battery which is about the size of a quarter you must slide it out from under the top spring contact It may be necessary to lift the top spring contact slightly to remove the battery from the plastic well that holds it in place Do not bend the spring arm or you will lose the contact tension and the battery backup will be intermittent When installing the new battery make sure the positive side is facing up and the top spring arm contact is pressing down firmly to hold it in place Rev A01 Page 6 AM 8000 Service Manual After installing a new battery the system BIOS setting will be reset to factory defaults These are not optimized for
4. as adding Microsoft printers COMxx ports SCSI devices firewall settings etc then you will need to repeat those changes In addition the AM8000 INI and other customized INI files and perhaps even the AM8000 MON may not be current Production versions are normally on the AMOS 8 0 AMD disks on the Data Volume AFTER restoring the latest backup see below these can be updated by simply MONTSTing from the latest backup copies like MONTST AM8000 AM8000 which will re syncronize the System Volume copies If the Data Volume partition usually D was restored then restoring the system is done If this was the most recent backup of the AMOS data then the whole procedure is done Rev A01 AM 8000 Service Manual Page 15 If there is no Data Volume it was not on the backup then create a data volume using the New Partition Wizard described earlier in this manual If necessary create an AMOS AMD pseudo drive using the AM8000 configuration process described in the AM 8000 Owner s Manual Generally we recommend disks of 4 GB or less so that each will fit on a DVD RAM However the choice is yours Using a large tape drive and or the Ghost compression will allow backing up much larger AMD files Proceed to restoring the last AMOS backup as appropiate to the backup procedure used Then as mentioned above use MONTST to re syncronize the System Volume copies of important MON and INI files If you used the above procedu
5. the following functions SSD Software Security Device chip Four high performance serial ports One paddle card bus for externally connecting up to 15 serial I O cards 8 ports per card Hardware timer Optional uninterruptible power source UPS monitor port Optional front panel display port Up to two AM 113 50 Multi Function boards may be installed in the AM 8000 providing support for up to 30 serial I O cards via the AM 359 boards 8 ports per card Rev A01 AM 8000 Service Manual Page 5 AM 113 50 MultiFunction Coprocessor Board Configuration The AM 113 50 Multifunction Coprocessor board has been factory tested and shipped with its configuration jumpers set in their standard default positions as specified in Figure 3 The only user configurable jumpers are the board addressing jumpers All other jumpers should be left in their factory configured positions Board Addressing Jumpers UPS connector cabled Board egy to 9 pin connector on 0 standard In In the rear panel 1 second bd In Out Paddle card interface bus connector cabled to 68 pin connector on the optional ame A AM349 50 Board TITTI ITLL BEE f PISTS eLereleLe eddie Psie lean neft B pesi 20000690000900000 00000 Tila ssa 0000900090000 Cm pepe E otata re gonan Vila iis us s Ss I 0000000000000 it Er fe ae SSD Socket location Oi 0009000000 wz Ce un Cs 8
6. AM8000 OPTIMAL BIOS SETTINGS 17 Figure 1 Static Protection Wrist Strap eeeeseeccessneceesesseeecesseeeeessaeecescessaeeeeessaeeeeeesaes 2 Figure 2 AM 8000 CPU Board Configuration 3 Figure 3 AM 8000 Multifunction Coprocessor Board Configuration i 5 Figure 4 SSD Chip Removal Tool pnoneni inn anatra na aan aaa 6 Rev A01 AM 8000 Service Manual Page 1 INTRODUCTION This document contains instructions which are intended only for authorized service personnel AM 8000 computers contain a high output power supply which produces current levels high enough to make it unsafe for unauthorized persons to perform work inside the chassis This document describes the AM 8000 computer package in the deskside chassis It covers the following procedures e Removing your computer s side panel e Electronic equipment handling precautions e Printed circuit board configuration options e Installing memory e Peripheral installation ACCESSING YOUR COMPUTER When adding additional equipment or servicing your computer you will need to unlock the side panel the one with the latch swing the panel out and remove it This will expose the inside structure of your computer including the power supply main logic boards and peripherals Lay the case down so that the open side is up This will facilitate gaining access to the internal system areas ELECTRONIC EQUIPMENT H
7. ANDLING PRECAUTIONS With the AC power cord unplugged and the side cover removed the components inside your computer are vulnerable to damage caused by static discharge Your body and clothing can store an electrical charge that can damage or destroy unprotected electronic components Before handling any computer hardware make sure your work area is properly protected against static discharge There are a number of commercially available static protection devices like the wrist strap shown in Figure 1 designed specifically to protect your equipment from harmful static discharge Rev A01 Page 2 AM 8000 Service Manual Figure 1 Static Protection Wrist Strap HARDWARE CONFIGURABLE OPTIONS The following sections summarize the configuration options available to let you tailor your hardware to your needs Most of these options require access to the main circuit boards inside the computer and should be performed only by qualified technical personnel Contact your VAR if you need assistance Printed Circuit Board Configurations AM 8000 CPU Board The AM 8000 CPU board is the primary board in your system Most other boards contained in the system actually plug into the CPU board including the memory DIMMs system multifunction I O board and other special function boards This board also contains the following circuitry Two Athlon MP high speed processors SCSI controller with support for two Ultra 320 SCSI busses Gigabit and Fast Eth
8. For Authorized Service Personnel Only AM 8000 alpha micro Service Manual FIRST EDITION August 2003 A01 September 2004 To re order this document request part number DSS 10619 00 FCC Notice This equipment has been assembled using components that have been certified under a Declaration of Conformity to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult your reseller or an experienced radio TV technician for help Canadian Department of Communications Compliance Statement This equipment does not exceed Class A limits per radio noi
9. MICROSYSTEMS 17534 Von Karman Irvine CA 92614 DSS 10619 00 A01 Table of Contents INTRODUCTION e 1 ACCESSING YOUR COMPUTER amp isiicccssicsecceseasascesesssetiacsossspasadusesapecuseacvenseaa chentessovenveevenee 22 1 ELECTRONIC EQUIPMENT HANDLING PRECAUTIONS e 1 HARDWARE CONFIGURABLE OPTIONS 2 Printed Circuit Board Configurations ii 2 Replacing the Time and Date Battery 5 SSD ChipwRemoval x1 ss sire dhe grida dali bielle 6 UPGRADING AM 8000 ON BOARD MEMORY 7 Removing Memory DIMMS ii 7 Ihstallme Memory DIMMS 32 tetti Ghibli ba ele la lia A 7 PERIPHERALS i cac0sest apaseesstonsestytosesossesteusctsseussatpaousestptons sees Aaa eta baie RA S 8 Installing Additional 3 1 2 Peripherals 8 Installing Additional 5 1 4 Peripherals eesscceeesssenceceessneeeeeeseeeceessaeeesessaeeceessaeeeeees 8 Additional Documentation for Peripherals 8 DISK DRIVE REPLACEMENT AND WARMBOOT RESTORE iii 9 System Administrator iTool inasbaintia liaison aaa hate tela lata 9 Formatting DVD RAM Media yu nr ey ee ee ie oleole e 10 Adding another hard disk 11 Restoring the AM 8000 to a fresh or wiped hard disk warm boot 13 Restoring just one AMD file from a Ghosted backup i 15 ON LINE DOCUMENTATION ia alan aaa lea lie 15 APPENDIX A
10. SSD chip on the AM 8000 Multifunction I O board requires a specialized tool for its removal If you attempt to remove the SSD chip using a screwdriver or pocketknife you could easily damage both the chip and the socket This type of chip extraction tool is available at retail stores specializing in electronic components Figure 4 SSD Chip Removal Tool Rev A01 AM 8000 Service Manual Page 7 UPGRADING AM 8000 ON BOARD MEMORY remove the two drive cages First make sure the AM 8000 power cord is unplugged from the AC source Unplug the cables attached to any peripherals installed in the drive cages Then pull the appropriate quick release lever for each drive cage towards the rear of the cabinet to release each drive cage After installing the memory DIMMs reinstall the drive card cages and re cable the peripherals wv In order to gain access to the AM 8000 on board memory expansion slots you will need to The AM 8000 CPU board has four on board DIMM dual inline memory module expansion slots which support PC2100 DDR RAM modules Should you want to replace or upgrade any of these DIMMs first remove the existing DIMMs then install new ones following the procedures below Removing Memory DIMMs To remove a DIMM from its connector 1 Press out on the retaining latches until the memory module pops up 2 Lift the DIMM out of the connector Installing Memory DIMMs The AM 8000 supports a minimum
11. can have 4 primaries OR 3 primaries and 1 extended with 4 logicals Specify Partition Size lt Partition size in MB xxxx gt we normally make the first partition 4251 Just press to keep maximum does Next Assign Drive Letter or Path lt Assign the following drive letter gt Press does Next This can be changed later but may then require adjusting the AM8000 configuration Format Partition lt Format this partition with the following settings gt Press File system lt NTFS gt Press Allocation unit size lt default gt Volume label lt whatever gt Enter desired name lt Perform a quick format gt Press to select then lt Enable file and folder compression gt leave UN Checked Press does Next Completing he lt Finish gt Press When this process is complete you are done unless you wish to format another partition If so jump back to the top of this subsection and repeat the process Now mark the desired boot partition if any as active lt Disk 1 gt Press to the desired partition Press ALTA opens Action menu Press K opens All Tasks Press M marks as Active Rev A01 AM 8000 Service Manual Page 13 1 Configure the new drive for AM8000 operation This can be done by either a copying the desired sub directories to the new partition using Explorer or b creating the desired sub directories using Explorer then creating the desired AMOS AMD pseudo drives using the AM8000 configuration pro
12. cess Restoring the AM 8000 to a fresh or wiped hard disk warm boot The procedure to restore the system drive from the Bootable Ghost CD is a little more difficult This procedure can be done to any hard disk including the original drive or a new larger sub drive Ghost can restore one or more partitions Ghost can also partition and format hard disks All of these procedures may destroy previous data so use caution when performing them Insert your bootable DVD into the DVD RAM drive Start up the system The system will go through the normal BIOS initalization and POST including the SCSI bus scan After that it will display the following option Press any key to boot from CD or DVD ROM Press If you do not get the above message then you will need to re start the system and press to enter the BIOS settings Be patient it takes a while to scan the SCSI buses first lt Main gt Press O to lt Boot gt On the left is a list that should start with the CD DVD device The instructions on the right side of the screen cover changing the order of the list When done Press E10 then This will reboot the system The next thing you will see is the Norton Ghost PC DOS sign on screen With the Ghost menus anything that is highlighted in WHITE is selected Generally use the arrow and keys to navigate Norton Ghost 2003 About Norton Ghost lt OK gt Press lt Local gt Press lt Disk gt Press lt To Dis
13. e Memory gap Disabled AGP FastWrite override Disabled AGP 4x Override 4x Mode Rev A01 Page 18 gt Pci Configuration Default Primary Video Adapter gt PCI device Slot 1 gt PCI device Slot 2 gt PCI device Slot 3 gt PCI device Slot 4 gt PCI device Slot 5 Enabled SCSI Option Rom Enable 10 100 PXE Support Enable Gigabit PXE Support Enable Onboard ATI Option Rom gt I O Device Configuration Serial Port A Base I O address Interrupt Serial Port B Base I O address Interrupt Parallel Port Mode Base I O Address DMA Channel Local Bus IDE adapter Floppy Disk Controller Floppy Drive Swap QuickBoot Mode Boot Time Diagnostic Screen Summary Screen gt Console Redirection Com Port Address Console connection Baud Rate Flow Control Console Type Continue C R after post SECURITY Supervisor Password is User Password is Set Supervisor Password Set User Password Password on boot Fixed disk boot sector Diskette access Virus Check reminder System Backup reminder AM 8000 Service Manual AGP Enabled Enabled 0040h Enabled Enabled 0040h Enabled Enabled 0040h Enabled Enabled 0040h Enabled Enabled 0040h Enabled Disabled Disabled Enabled Enabled 3F8 IRQ 4 Enabled 2F8 IRQ 3 Enabled ECP 378 DMA 3 Both Disabled Disabled Enabled Disabled Disabled Disabled Direct 19
14. entation section DISK DRIVE REPLACEMENT AND WARMBOOT RESTORE There are a few situations that will require the system administrator to work with disk drives and disk media from the AM 8000 Tools All these procedures must be done on the system console Formatting DVD RAM media Adding another hard disk Restoring the AM 8000 to a fresh or wiped hard disk warm boot Restoring just one AMD files from a Ghosted backup Before beginning any of these procedures make sure you have a current AM 8000 warm bootable CD or DVD The following instructions list the screen titles important options and the actions you should take using the following syntax screen or box title or top line lt selected item gt action for you to do keyboard key keyboard input action notes and choices System Administrator Tools Accessing the AM8000 Tools To use the new AM8000 System tools Press until the AM8000 System screen appears ALT T will open the lt Tools gt menu This gives you access to various XP Embedded tools for formatting disks etc and to Norton Ghost for creating warm boot and other DVD CD backups The system administrator should know how to use Windows utilities and how to use Norton Ghost software Accessing the AM8000 Disk Maintenance screen Many of these administrative tasks require access to the AM8000 Disk Maintenance screen You may also use you mouse to point the Menu Item and click to select Press to
15. ernet communication ports Four DDR DIMM sockets for support of up to 4GB of PC2100 Registered DDR RAM Support for ATA 100 66 33 IDE and ATAPI devices Two 9 pin serial I O ports with modem control One 25 pin SPP ECP EPP parallel port Integrated video graphics controller for system display console PS 2 keyboard and mouse ports CPU temperature and voltage monitoring Expansion slots for additional serial I O and other specialized functions Rev A01 AM 8000 Service Manual Page 3 AM 8000 CPU Board Configuration Figure 2 shows the AM 8000 CPU board configured as shipped by Alpha Micro The standard jumper positions are listed along side the figure All jumpers should be left in their factory configured positions 1Gb Ethernet erne Ethernet LAN2 USB1 PS 2 LAN1 VGA comi Parallel Secondary IDE J36 Figure 2 AM 8000 CPU Board Configuration If you ever need to replace the AM 8000 CPU Board you will need to enter the 12 digit CPU PIC number into your system software The CPU PIC number is located on the CPU board as shown in Figure 2 Write this CPU PIC number down before installing the CPU board The first time you boot up your AM 8000 after replacement of the CPU board follow the procedure below to identify the new CPU board to the system software e Once the AM 8000 starts to boot depress the CTRLC key combination for the boot job VTMI and make sure the job is at command level Rev A01 i i 3 Shor
16. gle ended interface attach it to the second B SCSI bus If the disk drive has an IDE interface it can go on either the primary or secondary IDE bus Be sure to set the disk drive jumpers correctly If the drive is to be attached to the secondary IDE channel you will need to provide the IDE cable Each of the 3 5 drive bays can be removed When re installing them make very sure that each locking arm is securely forward There are snap in peripheral mounting guides in the bottom of the chassis for 5 25 devices See the Peripherals section of this manual for additional details on peripheral mounting 2 Bootthe system 3 Configure the new hard drive for NTFS as follows Access the AM8000 Disk Maintenance screen as described above or use the mouse to Select Computer Management lt Storage gt Press Rev A01 Page 12 AM 8000 Service Manual lt Disk Management gt Press and again Press and or arrows to lt Disk 0 gt Then select with the mouse or use the keyboard to select the new drive Disk 1 in this example lt Disk 0 gt Press W to lt Disk 1 gt Press ALTVA opens Action menu Press K opens All Tasks Press N if available starts the New Partition Wizard Continued below Otherwise Press F opens the Format screen And do similar to the instructions below New Partition Wizard lt Next gt Press Select Partition Type lt Primary partition gt Press does Next you can boot off of ANY primary you
17. he AM8000 Disk Maintenance screen as described above Then Computer Management lt Storage gt Press lt Disk Management gt Press and again Press and or arrows to lt CD ROM 0 gt Press ld to lt E gt Press BITJA to open Action Press K to open All Tasks Press F to open Format screen Format x Put in the label you want use the FAT32 file system Rev A01 AM 8000 Service Manual Page 11 Press for lt OK gt to start the format Press again for lt OK gt to confirm the erase If the quick format is available and checked this will take less than 2 minutes Now the DVD RAM is ready to use from XP Embedded Now you can copy AMD files to the DVD RAM This process is rather slow and AMOS should be stopped while copying a large file to the DVD RAM Copying a 4 GB AMD file to the DVD RAM takes about 2 hours Adding another hard disk Adding another hard disk drive is similar to formatting a DVD RAM but with additional steps before the format e Physically install the new hardware e Configure the new drive by either 1 Manually and slower as detailed below or 2 Do a fast Ghost restore of a recent full backup to the new hard disk See the Restoring the AM 8000 to a fresh or wiped hard disk warm boot Details 1 Physically install the new hardware If the new disk drive has a SCSI LVD interface attach the drive to the SCSI LVD bus usually the SCSA A bus If the new disk drive is a SCSI sin
18. ipheral bays are structured as follows e Four 5 1 4 front accessible bays typically used to mount tape backup devices CDs and other 5 1 4 removable media peripherals Your DVD RAM is mounted on one of these bays e One 3 1 2 drive cage upper cage that can hold up to three 3 1 2 peripherals with the top two peripherals front accessible Your floppy diskette drive is mounted in one of the front accessible positions of this drive cage e One 3 1 2 drive cage lower cage that can hold up to three 3 1 2 peripherals all internally accessible only The main system disk is usually mounted in the bottom position of this drive cage Installing Additional 3 1 2 Peripherals Locate the two 3 1 2 drive cages and determine which drive cage you want to install the new peripheral Each cage has a quick release lever so that you can easily remove either of the cages completely from the cabinet Pull the appropriate quick release lever towards the rear of the cabinet to release the selected drive cage If you are installing the peripheral into one of the two top slots in the upper drive cage and desire NI access to the peripheral from the front you will need to remove the plastic drive bay cover at the very front and then remove the metal plate just behind the plastic cover by twisting it back and forth until it breaks off Don t take off the plastic covers and metal plates for the drive bays that you are not using now Moun
19. k gt Press lt To Image gt Press lt From Image gt Press or just because the F is underlined lt To Disk gt Press F Rev A01 Page 14 AM 8000 Service Manual Image file name to restore from lt gt Press lt A Local drive gt Press lt gt Press 4 until the DVD RAM drive is selected D g Mita Maes DVD drive gt Press Name lt Ghost CD DVD Image gt Press Select local destination drive Drive lt 1 gt Press 1 is the normal booting drive Destination Drive Details New Size ages lt 17500 gt Enter 4251 or a different desired C partition size Press Adjust other partition sizes as desired lt OK gt Press Question 1822 lt No gt Press Y Progress Indicator This will take about 4 minutes for drive C appropriately longer if you are also restoring other drives Clone Complete 1912 Reset Computer gt Press The system will now go through the normal BIOS initalization and POST After that if you have not removed the DVD R it will again display the option Press any key to boot from CD or DVD ROM Do nothing let it time out The system should now continue to boot with the Alpha Micro logo etc into AMOS 8 0 It will boot into the last configuration saved on the booting DVD Getting to the production configuration If you had changed any of the AM8000 configuration information since creating that booting DVD such
20. of 512MB and a maximum of 4GB of main memory Before NI attempting to install any memory make sure that the memory you have is compatible with the AM 8000 Use Alpha Micro PFB 00719 XX or equivalent memory to expand your system To install memory expansion DIMMs in the AM 8000 CPU board use this procedure 1 Always install memory in order starting with DIMM Bank 1 closest to the microprocessor chips on the board See Figure 2 2 Make sure that the DIMM aligns properly with the memory slot The modules are keyed to ensure that the memory DIMM is properly oriented 3 Gently push the memory module into the desired slot Once properly seated the retaining latches on each end of the connector will close and secure the module into the slot Sometimes you may need to close the latches yourself After installing the DIMMs the next time you power on the system the memory will be detected memory utilization by some of the AM 8000 supporting software You may enter the AMOS RAM size in the General tab of the AM8000 configuration screen It has a data input box with the current allocation in MB displayed We recommend 2GB of memory for the system with a maximum of 750 MB for AMOS D Currently the maximum memory available to AMOS is 750MB This limitation is imposed by Rev A01 Page 8 AM 8000 Service Manual PERIPHERALS Your computer system cabinet can hold up to ten peripherals making a wide range of configurations possible The per
21. of other batteries may present a risk of fire or explosion Replacement batteries may be ordered from your authorized Alpha Micro reseller Electrical Warning This equipment contains components that can be damaged by static electricity Follow all electronic discharge precautions when handling the equipment For example touch the metal back panel of the CPU or peripheral chassis to dissipate any electrical charge before touching the circuit boards or equipment within the chassis After turning off power before you open your computer chassis unplug the cord from the electrical outlet to guard against electrical shock SOFTWARE SECURITY DEVICE IDENTIFICATION NUMBER The Alpha Micro Software Security Device SSD is a customized integrated circuit that personalizes the computer providing identity verification for it Certain Alpha Micro and non Alpha Micro software may require that your computer contain an SSD in order to run software that has been customized to run only on your computer Please enter the identification of your SSD above The SSD identification number should be on your computer ID label under SSD Serial No Another way of finding the number is to look at the SSD itself The SSD is located in an integrated circuit location on the AM 8000 Multifunction I O board its identification number is printed on the SSD itself Software vendors may ask you for the SSD number if they are customizing software to run only on your computer ALPHA
22. re to install a sub system drive you can change the motherboard BIOS settings to boot off of the sub system Restoring just one AMD file from a Ghosted backup If you want to access a few files from a Ghosted backup you can copy the appropriate AMD file from the Ghosted backup to the hard disk configure this copy of the AMD file as a sub system drive in the AM8000 Configuration screen and if necessary add it to the booting INI file Then you can access all of the AMOS files in the AMD drive file The special part is getting the AMD disk file from the Ghosted backup This is done using the Ghost Explorer Open Ghost from the AM8000 Tools menu see above Select the Ghost Utilities to Ghost Utilities and press ENTER Then select Ghost Explorer MAB to Ghost Explorer and press ENTER In Ghost Explorer Open the appropriate drive letter and Ghost file Select the desired AMD file Finally lt Extract gt the file to the desired location ON LINE DOCUMENTATION There is on line documentation on each system The Adobe Acrobat Reader is also installed on the system which can be used on the Console to review the PDF documentation files To access the PDF files use the Control Panel interface to browse to a directory and find the PDF file you desire to read Double click on the PDF filename and the Acrobat reader will launch and display the document We highly recommend that you read the Norton Ghost Guide on the
23. se emissions for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference Avis de Conformit aux Normes du Minist re des Communications du Canada Cet quipment ne deapsse pas les limits de Classe A d mission de bruits radio lectriques pour les appareils numeriques tels que prescrites par le R glement sur le brouillage radio lectrique tabli par le minist re des Communications du Canada L exploitation faite en milleu r sidential peut entrainer le brouillage des r ceptions radio et tele ce qui obligerait le propri taire ou l op ratour pendre les dispositions n cessaires pour en liminer les causes Battery Warning CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions ATTENTION Il y a danger d explosion s il y a replacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou d un type recommand par le constructeur Mettre au r but les batteries usag es conform ment aux instructions du fabricant This computer contains a 3 volt lithium battery When necessary replace the battery with CR2032 type only Use
24. t the peripherals into the drive cage using standard hardware When you have completed the installation of each peripheral into the drive cage reinstall the drive cage into the cabinet and plug in both power and signal cables into each peripheral Installing Additional 5 1 4 Peripherals Determine the slot to add the new peripheral and take off the plastic drive bay covers and metal plates for that position as described in the previous section Take two pieces of the Tension Clips originally supplied with your computer system and mount them onto the sides of the 5 1 4 peripheral Make sure that the metal portion is angled on the outside and facing forward Then slide the peripheral into the drive bay until you hear a click Complete the installation by plugging in both power and signal cables into the new peripheral Additional Documentation for Peripherals Each peripheral device sold by Alpha Micro is covered by its own set of installation instructions The installation instructions include information on jumper settings termination and cabling Before installing a peripheral make sure you read the documentation pertaining to the device Rev A01 AM 8000 Service Manual Page 9 If the documentation was not included with your peripheral device it is probably contained on the AlphaCD which is distributed to all Alpha Micro Value Added Resellers periodically and can be found on the Alpha Micro web site www alphamicro com in the Docum
25. the AM8000 In Appendix A you will find the optimal settings See the following section for restoring your BIOS settings to those optimized for the AM 8000 Restoring Your BIOS Settings Besides the time and date the AM 8000 s battery also maintains the system setup parameters and boot device parameters These are stored in AM 8000 s on board BIOS chip Therefore when you remove and replace the battery your BIOS settings will be lost After you install the new battery and turn system power on you need to access the BIOS Configuration menu by pressing E3 during POST and restore your settings Refer to the AM 8000 Owner s Manual for additional information If you do not use the BIOS configuration menu to restore your settings the system will drop into standard factory defaults and boot the AM 8000 with parameters which are not optimized for the system Yet when it does start to boot the AlphaShell Exe will boot the system with AM8000 MON and AM8000 INI as the system parameters Once the system is up and running log to OPR and enter the current time and date Reboot the system to initialize the system up time SSD Chip Removal The SSD chip is located at U13 on your AM 113 50 Multifunction Coprocessor board as shown in Figure 3 The type of socket used for the SSD chip requires a special tool for chip removal If you ever need to remove and replace this chip be sure to use the correct tool as shown in Figure 4 WARNING The
26. ting blocks 5 5 3 x installed 3 DI 5 Q i Ji 12 8 J48 1 2 J49 1 2 J52 2 3 J53 2 3 CPU ID label with 12 digit CPU PIC number Page 4 AM 8000 Service Manual e Depress the key combination on the keyboard to display the AM 8000 System Diagnostic window e Mouse click on Configure The AM 8000 configuration screen will be displayed e Move the mouse cursor over the Magic Code input box click inside the box and type in the 12 digit number of the CPU PIC you wrote down previously from the label on the new CPU board e Depress on the keyboard After a short period of time if the CPU PIC installation was successful you should see the message Verification passed If you typed the wrong 12 digit number the following error message should appear Magic code verification failed please re enter OK My If this happens and you did not make a mistake typing the 12 digit number mouse gt click on Tools in the AM 8000 diagnostic window Select Control Panel In the Address box select the Down Select button Browse to the C AM8000 folder Browse in the AM8000 folder and find amcfg cfg file Email this file to support alphamicro com identifying who you are what your system serial number is and the CPU PIC that you entered AM 113 50 MultiFunction Coprocessor The AM 113 50 Multifunction Coprocessor board is a PCI compatible board that plugs into the first 32 bit PCI slot on the AM 8000 CPU board It contains
27. workings of this useful Backup and Restore utility Rev A01 AM 8000 Service Manual Page 17 APPENDIX A AM8000 OPTIMAL BIOS SETTINGS To Enter Setup press E3 during the POST process to enter the motherboard Phoenix BIOS Setup Use arrow keys to move the cursor to highlight the field to change Main System Time 08 24 00 replace with actual time System Date 9 24 2004 replace with actual date Legacy Diskette A Disabled Legacy Diskette B Disabled gt Primary Master HL DT ST DVD RAM GSA Type Auto Multi Sector transfers Disabled LBA Mode Control Disabled 32Bit I O Disabled Transfer Mode Fast PIO 4 Ultra DMA Mode Mode 2 gt Primary Slave None auto disabled disabled disabled Standard disabled None auto disabled disabled disabled Standard disabled None auto disabled disabled disabled Standard disabled gt Secondary Master gt Secondary Slave gt Keyboard Features Numlock Auto KeyClick Disabled Keyboard Auto repeat rate 30 sec Keyboard Auto repeat delay 1 2sec Keyboard Error Wait on Error ADVANCED Large Disk Access Mode DOS Secured Setup Configs No Reset Configuration Data No PS 2 Mouse Enabled USB Host Controller Enabled USB BIOS Legacy Support Disabled gt Advanced Chipset Control Graphics Aperture 64mb AGP Drive Strength FFh Memory Cache Enabled ECC Config Disabled Serr Signal Condition None Enabl
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