Heng Yu Kitchen Video System (KVS) User Manual
Contents
1. i i id ol ela a ronnie LRVS O 7 pare 222 TE LabelFont 26 Heng Yu KVS User Manual V2 0 Copyright 2013 27 The font size in the label of each cell 10001 GE Apple juice Pasta tis circled by the red circle TextEditFont The font size in the content of each cell Itis circled by the red circle 10001 0 01 10001 e Apple juice Pasta BE 2 3 ea 0 F 8 Ea gt gt R DS D Connected KVS 1 1 pages RE 25 led alll enat Connected KVS 1 pages E 28 Heng Yu KVS User Manual V2 0 Copyright 2013 28 Heng Yu KVS User Manual V2 0 Copyright 2013 Operation CAT The dedicated category to be supported Ifitis NULL all category items are responded while the BUMP or RESTORE action is happened Ifitis defined such as CATS only the item with the category CATS will be responded while the BUMP or RESTORE action is happened Timeout Unit in minutes It sets the timeout of an coming order RestoreTime Unit in minutes It determine the order to be valid in processOrder txt if the starting time of an order is within this value RestoreCount The maximum number of order can be accessed in processOrder txt ActiveMsg2Server Enable to send the BUMP RESTORE message to the server 0 Disable It is no message to the server while the BUMP RESTORE action is happened 1 Enable The message will be sent t2. 2x Pipe Nuts STA oe 2x Bread Chips 3x Donuts OPI IA a dia Connected KVS 1 1 1 orders 12 16 23 32 Heng Yu KVS User Manual V2 0 Copyright 2013 33 001 0 03 lt Pear 3x Candy Banana Cake Lemon Pie 2x Pipe Nuts SCA 2x Bread Chips 3x Donuts Mine li Connected KVS 1 1 1 orders 12 16 52 1 Only the cell with the content to be visible Heng Yu KVS User Manual V2 0 Copyright 2013 7 FTP access FTP server feature is supported in the KVS device The FTP client can be connected through normal FTP client software 8 Firmware and software Upgrade It is easily to update the firmware IP address and gateway address of the KVS device through USB thumb drive or put the new firmware to KVS device through FTP 34 Heng Yu KVS User Manual V2 0 Copyright 2013
3. Heng Yu KVS The Heng Yu KVS contains one dispatcher one Touch KVS device and one to many non touch KVS devices Each KVS device connects with Heng Yu keypad metal bump bar MK15E or USB keyboard The printer can be connected to touch KVS to print the removed items from non touch KVS Touch KVS n Non Touch KVS Non Touch KVS SETS EEE 4 7 a Lea PRESA pucaing S sost drinks l ncakes 2 003 103 3 Fancaker Nuts 2 i 3rsad 4 3x votato A a 5 3x Candy Lemo dx Lenuss Jamal 6 Chips Pea 7 amp Disconnected KIF 1 2 2 orders 11 50 15 Disconnected IF 1 2 2 orders Ethernet Server Dispatcher Front POS Counter System requirement 1 Front POS counter 2 router 3 optional printer connects with touch version KVS The following are Heng Yu KVS server that installed Heng Yu dispatcher one KVS device that installed touch software version one to many KVS devices that installed non touch software version Heng Yu keypads metal bump bar MK15E or USB keyboard LA 2 1 Operations In this system Touch KVS is located at the bar counter and Non touch KVSs are put to the different location of kitchen The role of Touch KVS is to receive all orders with items print the items that are finished from chefs and remove the items from Non touch KVS The Non touch KVSs are to receive the specified items e g drink that is handled by this location of chef e g drink bar in the order bump out the
4. items after finished and notify the touch KVS There is an example to show how to operate When a lunch set is bought The first thing of the front POS counter to do is to send the order data to the dispatcher The dispatcher receives the order data and sends the corresponding items to the corresponding non touch KVSs For example coffee for Drink non touch KVS and pork rice for Kitchen non touch KVS At the same time the dispatcher sends this order information to the touch KVS showing all items of this order and their progress status When the chef finishes to cook the pork rice the chef can bump out this item through keyboard from non touch KVS This item will be removed from non touch KVS and change color of this item in Touch KVS to identify this item is finished If all items in this order are finished the order can be removed from Touch KVS 0020UT0 57 e cupcakes cookie Disconnected 7KIE 1 1 Lorders Figure 2 1 1 Concept of the order and the item 15 46 55 3 Heng Yu KVS user interface There are two user interfaces for touch version and non touch version of Heng Yu KVS device 3 1 Touch KVS G tai 002 0 38 0040UT0 36 005D 0 33 URGENT pudding 3x soft drinks Pancakes pancakes 2x cupcakes 3x Potato donuts cookie corn bread 1 2 3 4 5 6 7 8 lt lt Disconnected 7K OE 1 4 4 orders Figure 3 1 1 The touch version of Heng Yu KVS 3 2 Non touch KVS HOLD O34 r lt P
5. 1 8 13 orders 14 35 40 008D 3 41 009 3 30 0100UT3 29 URGENT Pancakes Apple 3x soft drinks pudding 3x Potato 2x cupcakes pancakes cookie donuts corn bread 012 2 06 012 L Nuts 2x Bread Pie Pasta Cake 2x Pipe Candy Lemon Donuts Banana Chips Pear Disconnected kam 9 13 13 orders 14 35 58 Figure 5 1 6 gt gt and lt lt button are enabled in nontouch version 16 The order can be bumped out by clicking them twice by default See Figure 5 1 7 and Figure 5 1 8 The first click is to select the order the second click is to bump out the order m KVS 001 0 04 0020UT 0 03 URGENT Apple Disconnected 1 2 2 orders 16 45 23 Figure 5 1 7 the second order is selected by the first click Disconnected 1 1 1 orders 16 45 29 Figure 5 1 8 the second order is bumped out by the second click 17 5 2 Display Recall Mode Display Recall Mode is used to show the orders which are bumped deleted Its layout is similar to the Display Mode It also separate the page into four columns by two rows The obvious different with the Display Mode is the head color which is green Also the data content is different that includes the started time and bumped time as well Figure 5 2 1 The Recall mode can be shown by clicking R button on the screen or press R button from the keyboard ws ea A 1 007 0080UT URGENT Started Time Pasta Started Time 15 38 3
6. 2 2x Pipe 19 30 33 Bumped Time Lemon Bumped Time 15 39 20 Banana 1 2 3 4 5 6 7 8 A V V A 1 7 L f Disconnected KE 1 2 20rders Figure 5 2 1 Recall mode 18 The bumped order can be restored by clicking it in recall mode Figure 5 2 2 The restored order is returned to the display mode Figure 5 2 3 The restored order is written to Restore 001 Started Time 15 45 39 Bumped Time 15 46 31 Restore this order 1 2 3 4 5 6 7 8 lt lt Onn Disconnected Ka ji 2 2 orders 15 46 40 Figure 5 2 2 Restore the order by clicking it 0020UTO 57 URGENT 3x soft drinks 2x cupcakes cookie Disconnected KR 1 11 Lorders 15 46 55 Figure 5 2 3 the restored order in display mode 19 5 3 Summary mode Touch version only The Touch KVS can make a statistic about the total number of each item bought The summary information can be shown by clicking S button on the screen or press S button from the keyboard qu re a NS ua PLU OLTOUT 10237 OOLOUT 0 28 URGENT URGENT 3x soft drinks 3x soft drinks Info 2x cupcakes 2x cupcakes 2x Apple cookie cookie 15x soft drinks 10x cupcakes 5x cookie 1x Pancakes 3x Potato 2x Nuts 2x Pie 2x Cake 0020UT 0 27 OO3OUT 0 27 004 6x Candy 6x Donuts URGENT URGENT 2x Chips soft drinks 3x soft drinks Apple ir Bread cupcakes 2x cupcakes 2x Pasta cookie cookie 4x Pipe 2x Lemon 2x Ban
7. CLM GS See s Connection status Role name 4 Heng Yu Dispatcher The Heng Yu dispatcher is the heart of the Heng Yu KVS It acts as a server to do the following function 1 Collects the orders from POS organizes them and converts Heng Yu commands and delivers the commands to Heng Yu KVS devices 2 Cancels the order 3 Categorises all foods in this system to decide which food item is delivered to the corresponding Heng Yu KVS device 4 Maintains the connection among KVS devices It is easily to modify the setting of dispatcher and food categories by modifying the dispatcher ini and food ini respectively 4 1 food ini The following is the example of food ini FoodMenu Total in FoodMenu is the total number of food Now is 2 Total 2 Food 1 Name is the food name Cat is to set the category number of this food This category is used by dispatcher to determine the delivery of the food Name Pasta Cat 3 Food 2 Name Salad Cat 2 4 2 dispatcher ini Dat Path C KVS_System GeneralKVS GeneralDispatcher System Description Enable log EnableLog 1 Description Buffer Min BufferMin 3800 Description order buffer 50 orders BufferOrderCount 50 Description Order timeout in non Touch KVS In minutes NonTouchTimeoutMin 6 Description Order timeout in Touch KVS In minutes TouchTimeoutMin 12 KVS Description ID IP touch name IP IP address of the KVS touch 1 a touc
8. Heng Yu Kitchen Video System KVS User Manual Table of Contents N OU O e ea E E E E E E l pM VI VS bilancia ee heed til Ace treat aaa NS eh eee 2 2 1 OPeTatlons ss nn Ne eine al dl 3 Hene Yu VS US Dee ee eee 5 TOUS EROE CR RR RO 5 I2 NOMOR EE TT 6 R DescipUon o USer Inter ACC ee dat E 7 Del TOUCH Vers Ionen ae ee in nan E 7 ONON TOUR WEIS LOM a derniere an enceinte a idee nee niet es nd ant 8 ECMO VU D1sp lcher sieer 9 4 1 TOOG KE 9 42 01SPAI CHE IN ae leali 10 SIDE NER Molina 12 SDS Oy Moden nase Deren ee ee 12 3 2 Display Recall NOS nee een 18 3 3 Summary mode Touch version only tar a u 20 94 16 DZ AN T 21 SD Chanse the H Tse Saar ne ce ne oii ena 22 Hens Yu KV Contieuralon Diener ee D mie ai 23 SERA asa ra ict 32 Pirmwareand SO Wate UBsrade nase 32 1 Introduction Heng Yu Kitchen Video System KVS is designed to display all the order contents on a robust Kitchen Display replacing the existing kitchen thermal printer Orders from the POS system can be delivered easily to the Heng Yu KVS via the Ethernet To avoid any loss of the order printout the orders are clearly showed and easily navigated as well as the progress status on the screen inside the kitchen or bar counter Heng Yu KVS can deliver the specific item according to the different KVS devices the kitchen chefs or counter operators can focus on their jobs This document is described about the operation of Heng Yu KVS and the KVS device itself 2
9. ana 2x Pear 1 2 3 4 5 6 7 8 lt lt oluja Disconnected kW 1 6 10orders 15 38 55 Figure 5 3 1 The summary mode 20 5 4 Itemization In general case only the order is selected to bump out Heng Yu KVS supports single item of an order to be bumped It is optional and configured in INI file T KVS 0050UT1 55 0060UT1 53 URGENT SEE x soft drinks 2x cupcakes cookie cookie Item selected Disconnected 1 2 2 orders 16 34 38 Item is bumped out Disconnected 1 1 1 orders Figure 5 4 1 The item is selected Figure 5 4 2 The item is bumped out Right arrow Navigate right the order Left arrow Navigate left the order Up arrow Navigate up the items in the selected order Down arrow Navigate down the items in the selected order E button highlighted the item and bumped out 21 16 50 16 Esc button return to normal 22 5 5 Change the IP address The KVS device need to be changed its own IP address in different environment It is easily to change the IP address by clicking the O button or press O button from keyboard The dialog for changing IP is prompted ME IP Address Setting 7 X Input the new IP address and click the OK button The KVS device will restart automatically and the new IP address will be activated 23 6 Heng Yu KVS Configuration file The KVS device is easily modified the appearance behaviou
10. ancakes Nuts 2x Bread 3x Potato Pie Pasta Cake 2x Pipe Candy Lemon Donuts Banana Chips Pear Figure 3 2 1 The non touch version of Heng Yu KVS 3 3 Description of user interface 3 3 1 Touch version 0 39 7002 0 38 T 0040uT 36 005D 0 33 f1 URGENT Apple Orderno puddin 3x soft drinks Pancakes pancak s 2x cupcakes Potato 3x donut codkie 2x corn bread Order duration time Items name Order type and quantity Force bump order 1 8 Previous page Next page Recall mode Summary mode ie oe IP address setting Connection status Role name Order no Total order System time Sisconnected km gt 4 4 orders C L Connection status If the KVS device connects with dispatcher then it changes to connected Otherwise Disconnected Role name the name of this KVS It is easily to change the name in config ini Order type OUT is take away D is dive in Force bump The order no 1 8 can be removed forcely by clicking 1 8 button But the order does not print out 3 3 2 Non touch version Application name 00 D 10 34 003 0 Pancakes Nuts Bread Previous page 3x Pptato Pie Pasta Cake Pipe Cand Lemon Order type Donus Banana Chip Pear Items Next page Order no Order duration time No of order Total System time orders Gisconnected gt kit gt 1 2 2 orders 11 50 15 R Oe Ee SS ee
11. e chef completes to prepare the item 30 Heng Yu KVS User Manual V2 0 Copyright 2013 001 0 01 lt lt lt Nuts 2x Pipe Pie Lemon Cake Banana A dati 001 0 07 Chips first hit i 2x Bread Nuts 2x Pipe Pasta Pie Lemon Cake Banana 3x Candy Pear 3x Donuts Chips 001 0 18 2x Bread Pasta lt lt Nuts 2x Pipe Vi Pie Lemon y Cake Banana second bit 3x Candy Pear 3x Donuts Chips 2x Bread Pasta 0 Disable Single hit will completely bump the item 1 Enable The two hit bump is supported Mergeltem Merge the item if the previous order number and the current order are the same 0 Not supported 1 Supported ItemHighlightMethod The item is highlighted by the text or the background 001 0 08 C Pear 3x Candy Banana Lemon Pie Nuts Chips 3x Donuts 0 Highlighted by the background 1 Highlighted by the text 31 Heng Yu KVS User Manual V2 0 Copyright 2013 001 0 18 001 lt lt Nuts 2x Pipe Pie Lemon Cake Banana 3x Candy Pear 3x Donuts Chips 2x Bread Pasta Itemization Itemization means only one item of an order to be selected and bumped each time It is supported in both of Scroll bar and Multi cell display modes Q Disable I Enable VisibleCell The cell is only visible if the content is existed Q All cells are visible no matter the cell has the content or not TRNC AR Ri lt Pear 3x Candy Banana Cake Lemon Pie
12. h KVS 0 a non touch KVS name name role of the KVS Total Total number of KVS devices will be connected Total 3 1 192 168 1 92 0 HengYu_KVS_2 2 192 168 1 91 0 HengYu_KVS_1 3 192 168 1 90 1 HengYu_KVS Category Description ID cat name kvs_id kvs_row printout support_2_kvs cat_name category name kvs_id the index used in KVS section 10 kvs_row 0 full sceen i e there is only 1 queue 1 the food item will be shown in the top row 2 the food item will be shown in the bottom row printout 1 the item is printed in the touch KVS s printer after pump out 0 the item is not printed in the touch KVS s printer after pump out support_2_kvs 1 the item will be shown in the both non touch KVS and touch KVS 0 the item will be only shown in the KVS specified Total 2 1 CAT2 2 2 1 1 2 CAT3 3 0 1 0 KVS_ Port 1 59999 2 59999 3 59999 optional for development use 11 5 Heng Yu KVS mode KVS is a system to show the orders from the front POS systems to the back kitchen system through the 10 100Mbps network interface KVS includes three display modes Display Mode Display Recall Mode amp Display Summary Mode 5 1 Display Mode Display Mode is used to display the kitchen orders Figure 5 1 1 and Figure 5 1 3 The page is seperated into four columns by two rows It includes total eight order cells In each cell it contains the timer order ID ordered items amp its quantity The timer is counting up in
13. lt and Next gt gt will be enabled so that the staff can click them on the screen or press the P or N button on the keyboard to read the content of the previous or next page respectively 15 mor y lt YV lt X lt Mmun_upmu_m m ___ M l ktEt CcCo 010 1 59 0110UT0 19 OOTOUTO 10 OO2OUTO 09 1 i URGENT URGENT URGENT Apple 3x soft drinks 3x soft drinks 3x soft drinks 2 2x cupcakes 2x cupcakes 2x cupcakes cookie cookie cookie 3 OO30UTO 09 004 0 08 010257 BD 0 07 00 6 0 06 7 il URGENT 8 3x soft drinks Apple Pancakes Nuts 2x cupcakes 3x Potato Pie Fe cookie Cake aa Dre 3x Candy N 3x Donuts Chips 2x Bread Pasta 2x Pipe Lemon S i Banana Disconnected 7K UE 1 7 10 orders 43 T ua VE Il 006 0173717006 007 0172216007 lt Nuts Pear Nuts Pear Pie Pie Cake Cake 3x Candy 3x Candy 3x Donuts 3x Donuts Chips Chips 2x Bread 2x Bread Pasta Pasta 2x Pipe 2x Pipe Lemon Lemon Banana Banana 0080UTO 11 URGENT 3x soft drinks 2x cupcakes cookie o u Ale N aju a w n Disconnected Km 8 10 10 orders 15 38 43 Figure 5 1 5 gt gt and lt lt button are enabled in touch version Non touch KVS 006D 3 35 001D 3 26 002D 3 26 Pancakes Pancakes Pancakes Pancakes 3x Potato 3x Potato 3x Potato 3x Potato 004D 3 24 005D 3 24 006D 3 24 007D 3 23 Pancakes Pancakes Pancakes 3x Potato 3x Potato 3x Potato Disconnected
14. o the server while the BUMP RESTORE action is happened Feature CellDisplay The food display method in the cell Q Scroll bar supported All items in the order will be shown within one cell If the item content is over a cell the vertical scroll will be shown on the right 001 0 01 A Nuts Pie Cake 3x Candy 3x Donuts Chips 2x Bread Pasta 2x Pipe E 1 Multi cell supported All items in the order will be shown in the minimum number of cell If the content is over is a cell the next cell will be used to show the rest content 29 Heng Yu KVS User Manual V2 0 Copyright 2013 001 0 01 Z Nuts 2x Pipe Pie Lemon Cake Banana 3x Candy Pear 3x Donuts Chips 2x Bread Pasta 001 0 01 Nuts Pie Cake 3x Candy 3x Donuts Chips 2x Bread Pasta hab slots Connected KVS 1 2 pages 45 01 2 Single item per cell supported Only one item will be shown per cell TimeoutFlash Enable the timeout flash indicator 0 Disable The upper bar of cell will keep in red color if the order is timeout 1 Enable The upper bar of cell will keep flashing if the order is timeout TwoHitBump Enable the two hit bump feature which the order will be completely bumped by two hit action The first hit action will change the background text color of the item that informs other chefs someone is cooking the highlighted item The second hit action will bumped the item That means th
15. rs and information There is one file ConfigFile in defines the characteristic of its own KVS ConfigFile ini are included three sections and they are System Operation and Feature Item description System It includes the fundamental system information of the KVS such as IP address Operation It includes the operation information of the KVS such as the category supported Feature It includes the operation features of KVS System IP The IP address of KVS GATEWAY The gateway address of KVS Type The type of KVS 0 Touch version 1 Non touch Style The outlook style of KVS Disconnected KVS 0 0 U pages I 11 01 00 0 Classic The following is the touch version output 24 Heng Yu KVS User Manual V2 0 Copyright 2013 i SO CR E DE Ea En A E 6 Ja 8 lt lt gt gt R UST men Disconnected KVS 0 0 pages 00 00 00 1 Trendy The following is the touch version output 2 Modern The following is the touch version output Role The role name of KVS which will be shown in the bottom of KVS TouchFont 25 Heng Yu KVS User Manual V2 0 Copyright 2013 The font size in the touch bar which is only shown in the touch version KVS H E el Disconnected KVS 0 U pages 00 00 00 tis circled by the red circle StatusFont The font size in the status bar tis circled by the red circle
16. second unit When it reaches and over the pre defined duration the color of its cell head is changed to red Figure 5 1 2 and Figure 5 1 4 It represents the cooking time for this order is too long The kitchen staff should hurry up to complete this order Touch version Va LKVS E ti 002 0 38 0040UT0 36 005D 0 33 1 URGENT pudding 3x soft drinks Pancakes 2 pancakes 2x cupcakes 3x Potato donuts cookie corn bread Disconnected 7K HE 1 4 4 orders Figure 5 1 1 Before predefine order duration time in touch version 12 001 20 22 002 20 21 Apple 3x 2x pudding pancakes donuts corn bread Disconnected Figure 5 1 2 After pre defined order duration time in touch version 13 7K OE 0040UT20 19 005D20 16 URGENT 3x soft drinks Pancakes 2x cupcakes 3x Potato cookie 1 4 4 orders Non Touch version 001D 0 34 Pancakes Bread 3x Potato Pasta Pipe Lemon Banana Pear Disconnected C 22 2 orders 11 50 15 Figure 5 1 3 Before predefine order duration time in non touch version u KVS _ adi 001D 12 36 URGENT Pancakes pudding 3x soft drinks 3x Potato pancakes 2x cupcakes 3x donuts cookie 2x corn bread Disconnected 7K HD 1 3 3 orders 15 34 18 Figure 5 1 4 Before predefine order duration time in non touch version 14 As the number of orders is over the maximum order per page the new order will be added in the next page The two indicators Previous lt
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