ZyXEL PMG1006-B20A User's Manual
Contents
1. O 7 77oo iene 27 HmES IS AT M 27 6 2 Power Hardware Connections and LEDS sisse apri pr tt riti n ten CIR E PEEEER E ER ERYY FER XXE 1 Rer i nda 27 GS GPON Dacos Access and LOOJIN zussicutidess seiMebet ba pied R E dot ET PNE EOD 28 04 marno t ATCO e 29 Pec prodi WR eMe i dir cL ene ne ro a ia D E UT 31 E 33 4 PMG1006 B20A User s Guide Introduction 1 1 Overview The PMG1006 B20A SFU Single Family Unit combines a fiber optic GPON Gigabit Passive Optical Network ONT Optical Network Terminal with a built in 4 port Gigabit Ethernet switch Your GPON Device provides shared Internet access through a fiber optic line connected to the PON port s built in optical transceiver Figure 1 GPON Device Providing Internet Access i c5 b TENA Internet Fiber j e Gb Ethernet crs S C 1 2 Managing the GPON Device Use the GPON Device s built in Web Configurator to manage it You can connect to it using a web browser such as Firefox or Internet Explorer The Web Configurator gives you access to all the available settings for this product For details on connecting to it see the Section 2 1 1 on page 9 1 3 Good Habits for Managing the GPON Device Do the fol2. G GPON Gigabit Passive Optical Network 5 H high alarm threshold 19 host 19 HTTP Hypertext Transfer Protocol 22 L LAN setup 15 LEDs 6 log out 10 log out automatic 10 low alarm threshold 20 managing the device good habits 5 O OLT Optical Line Terminal 17 19 ONT Optical Network Terminal 5 optical receive power 20 optical transmit power 20 ports 6 PMG1006 B20A User s Guide Index product registration 31 Q Quick Start Guide 2 R receiving power 20 registration product 31 related documentation 2 resetting your device 7 restore 25 S SFU Single Family Unit 5 SLID Subscriber Location ID 17 status indicators 6 system name 18 T temperature 20 trademarks 31 transmitting power 20 V voltage 20 W warranty 31 note 31 Web Configurator 9 PMG1006 B20A User s Guide
3. 2 Make sure you entered the ISP account information correctly in your computer These fields are case sensitive so make sure Caps Lock is not on 3 Disconnect all the cables from your GPON Device and follow the directions in the Quick Start Guide again 4 Ifthe problem continues contact the ISP cannot access the Internet anymore had access to the Internet with the GPON Device but my Internet connection is not available anymore 1 Check the hardware connections and make sure the LEDs are behaving as expected The PON LED turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection See Section 1 4 on page 6 for details about the other LEDs 2 Turn the GPON Device off and on 3 Ifthe problem appears to be the GPON Device contact the ISP The Internet connection is slow or intermittent 1 There might be a lot of traffic on the network Look at the LEDs see Section 1 4 on page 6 If the GPON Device is sending or receiving a lot of information try closing some programs that use the Internet especially peer to peer applications PMG1006 B20A User s Guide Chapter 6 Troubleshooting 2 Turn the GPON Device off and on 3 If the problem continues contact the network administrator or vendor PMG1006 B20A User s Guide Legal Information Copyright Copyright 2013 by ZyXEL Communications Corporation The
4. ZyXEL PMG1006 B20A GPON SFU with 4 port GbE Switch Version 1 00 Edition 1 9 2013 Default Login Details LAN IP Address http 192 168 1 1 User Name admin Password 1234 Copyright 2013 ZyXEL Communications Corporation IMPORTANT READ CAREFULLY BEFORE USE KEEP THIS GUIDE FOR FUTURE REFERENCE Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system Every effort has been made to ensure that the information in this manual is accurate Related Documentation Quick Start Guide The Quick Start Guide shows how to connect the GPON Device and get up and running right away PMG1006 B20A User s Guide Table of Contents Table of Contents Table Of COMICS EID D II T S I C E D I LA 3 Chapter 1 Modu ce ln Eo mt 5 jS E10 c Sean eee ER WT Nep PET MTEC HE PETE On mee Tae MEE 5 te Managing me GPON DEVICE asa satus TE 5 1 2 Good Habits for Managing the GPON Device sonirosa ero pan rete emu anir aaa 5 LEDS E UMEN T RTT 6 Lo D Mss cel UI RT aE N 7 ToT ISIE The rest QUOI annaa aaUNAepteN 7 Chapter 2 The 0 sno god ce anne 8 9 VORNE PR PNE 9 NETTO peg WED CONMQUIBION Mt 9 2 2 WSOC OMRON MAN SOIN scuicuadacda aiii device a m RE sebo mal d Rae pat NR da 11 cor nie Bt aossecstens eue daten a ADU DIM S EDI SLE EM 11 2 Novis
5. 5 Maintenance 5 9 2 Restore Configuration Restore Configuration allows you to upload a new or previously saved configuration file from your computer to your GPON Device Table 11 Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed ZIP files before you can upload them Upload Click Upload to begin the upload process After you see a restore configuration successful screen you must then wait one minute before logging into the GPON Device again The GPON Device automatically restarts in this time causing a temporary network disconnect If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as the default GPON Device IP address shown on the cover If the upload was not successful the following screen will appear Click Return to go back to the Configuration screen 5 9 3 Reset to Factory Defaults Click the Reset button to clear all user entered configuration information and return the GPON Device to its factory defaults You can also press the RESET button on the rear panel to reset the factory defaults of your GPON Device see Section 1 5 on page 7 for details 5 10 Restart System restart allows you to reboot the GPON Dev
6. P BIB aonsepenia as DOR rere nT cR RS Exe RR EM ERR er reer Te reer re E ERST a RE HG RENT RUE 12 2 2 3 Main dli t MERE mE lads 12 ptm eiu rs MR TE TT TEE PR 12 Chapter 3 status SORS orpuilstid ee ULL MM P De UI LE 13 e PE CUT TU E T T T 13 Chapter 4 LAN EP 15 SITIO cu UMS uU E E UE e E 15 A LL uou M LM CE EM D M UM M E E iO E 15 Chapter 5 Pee UE Wi TAA ath RTT E T UD EST 17 S IINE Qui ilL EI IM I IM ILE EIE 17 POLIO m A o nds 17 E CITIES L ised eee E eee EM b Le PD E LEM MM ME DD I PS EIUS 18 5 4 DES NINE cione citate noce bosd som dd toes Sp ma e Ple di sone topo O 19 Lom Dco e M 20 EB Lag SONIS ss ata sas aa Susana Sah A Lag bora td Or Red Dunt repu D SEE AE OR Ue alat e 21 gr TNS GO EOE OVO E TOO OD TO DEEST 22 PMG1006 B20A User s Guide 3 Table of Contents So 2 VST IES VEREMOS asina ee boca c RP RR P icc a E nota Gana i e eer d pb t 22 mo REA oxdstbubimuiesendijakst n nb opns reist Rede das CUR DUDEN ADS tab onse xv A Nap EA 22 ci Re nli c Me T feeerne eer mere rte heir ee erent re fee reer eee reer es eer ne ee 24 a Ue dRDE DUST TINTE UE rida Biuadins pein dastae eign Mis 24 Boc Sie LO HH ED sis uasa oec teo pe teo M RYE crea DRE ACA BD oataraactpniaseentaddceuaters 25 S009 Reset io Faclory BR e 25 Ma e A Ncc I E A E T E A A 25 Chapter 6 jiji ji
7. Return to go back to the Firmware screen PMG1006 B20A User s Guide Chapter 5 Maintenance 5 9 Configuration Click Maintenance gt Tools gt Configuration nformation related to factory defaults backup configuration and restoring configuration appears in this screen as shown next Figure 15 Maintenance gt Tools gt Configuration Backup Configuration Click Backup to save the current configuration as a file to your computer Restore Configuration To upload a previously saved configuration file from your computer to the device enter the file name and path or click Browse then click Upload File Path Browse Reset to Factory Default Settings Click Reset to clear all customized configuration settings and restore the device to its factory default settings The following settings will be used after you click the Reset button Password 1234 LAN IP 192 168 1 1 5 9 1 Backup Configuration Backup Configuration allows you to back up save the GPON Device s current configuration to a file on your computer Once your GPON Device is configured and functioning properly it is highly recommended that you back up your configuration file before making configuration changes The backup configuration file will be useful in case you need to return to your previous settings Click Backup to save the GPON Device s current configuration to your computer Eg PMG1006 B20A User s Guide Chapter
8. but not registered Red On The GPON Device s PON port is not connected The optical transceiver may have malfunctioned or the fiber cable may not be connected or may be broken or damaged enough to break the PON connection ALARM Red On An equipment failure has occurred Off The GPON Device has not detected an equipment failure 10 100 Orange On The GPON Device has a 1 Gb Ethernet connection with another device 100 1 4 such as a computer on the Local Area Network LAN through this port Blinking The GPON Device is sending receiving data to from the LAN through this port Green On The GPON Device has a 100 Mb Ethernet connection with another device on the LAN through this port Blinking The GPON Device is sending receiving data to from the LAN through this port Red On The GPON Device has a 10 Mb Ethernet connection with another device on the LAN through this port Blinking The GPON Device is sending receiving data to from the LAN through this port Off The GPON Device does not have an Ethernet connection with the LAN through this port DUPLEX Green On The Ethernet port has a full duplex connection int Orange On The Ethernet port has a half duplex connection PMG1006 B20A User s Guide Chapter 1 Introduction 1 5 The Reset Button If you forget your password or cannot access the Web Configurator you will need to use the RESET button at the back of the GPON Device to reload the fa
9. components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact your vendor You may also refer to the warranty policy for the region in which you bought the device at http www zyxel com web support_warranty_info php Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products PMG1006 B20A User s Guide Appendix A Legal Information Open Source Licenses This product contains in part some free software distributed under GPL license terms and or GPL like licenses Open so
10. contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Certifications Federal Communications Commission FCC Interference Statement This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is
11. no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Viewing Certifications Go to http www zyxel com to view this product s documentation and certifications ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in material or workmanship for a specific period the Warranty Period from the date of purchase The Warranty Period varies by region Check with your vendor and or the authorized ZyXEL local distributor for details about the Warranty Period of this product During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or
12. screen Clear Log Click Clear Log to delete all the logs This field is a sequential value and is not associated with a specific entry Time This field displays the time the log was recorded Facility This indicates the type of connection to the GPON Device Level This indicates the log severity Message This field states the reason for the log First Click this to cycle to the first page of logs Previous Click this to cycle to the previous page of logs Page This indicates which page you are on out of how many You can enter a page number here and press Enter to jump directly to that page Next Click this to cycle to the next page of logs Last Click this to cycle to the last page of logs Refresh Click this to refresh the logs screen 5 6 Log Settings Use this screen to configure which logs to display on the View Logs screen see Section 5 5 on page 20 Click Maintenance gt Logs gt Log Settings Figure 13 Maintenance gt Logs gt Log Settings Log Settings Active Log WAN Connection Network Service System cancel The following table describes the fields in this screen Table 9 Maintenance gt Logs gt Log Settings LABEL DESCRIPTION Active Log Log Type Select the type of log you want to be displayed on the View Logs screen PMG1006 B20A User s Guide Chapter 5 Maintenance Table 9 Maintenance gt Logs gt Log Settings LABEL
13. DESCRIPTION Apply Click Apply to save your customized settings and exit this screen Cancel Click Cancel to return to the previously saved settings 5 7 Tools Screens Overview Use the Tools screens to upload new firmware manage configuration files and restart your GPON Device Use the instructions in this chapter to change the GPON Device s configuration file or upgrade its firmware After you configure your GPON Device you can backup the configuration file to a computer That way if you later misconfigure the GPON Device you can upload the backed up configuration file to return to your previous settings You can alternately upload the factory default configuration file if you want to return the GPON Device to the original default settings The firmware determines the GPON Device s available features and functionality 5 7 1 Some Warnings The following are some friendly reminders about your GPON Device Do NOT turn off the GPON Device while a firmware upload is in progress Only use firmware for your specific model Refer to the label on the bottom of your GPON Device 5 8 Firmware Click Maintenance gt Tools to open the Firmware screen Follow the instructions in this screen to upload firmware to your GPON Device The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot Figure 14 Maintenance gt Tools gt Firmware I Firmware Firmware Up
14. ED The PON LED turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection See Section 1 4 on page 6 for details about the other LEDs 2 Check the hardware connections See the Quick Start Guide for details 3 Inspect your cables for damage Contact the vendor to replace any damaged cables 4 Turn the GPON Device off and on PMG1006 B20A User s Guide Chapter 6 Troubleshooting 5 If the problem continues contact the vendor 6 3 GPON Device Access and Login forgot the IP address for the GPON Device 1 The default IP address is 192 168 1 1 2 Ifyou changed the IP address and have forgotten it reset the GPON Device to its factory defaults See Section 1 5 on page 7 cannot see or access the Login screen in the Web Configurator 1 Make sure you are using the correct IP address The default IP address is 192 168 1 1 f you changed the IP address use the new IP address f you changed the IP address and have forgotten it reset the GPON Device to its factory defaults See Section 1 5 on page 7 2 Check the hardware connections and make sure the LEDs are behaving as expected See Section 1 4 on page 6 3 Make sure your Internet browser does not block pop up windows and has Javascript and Java enabled 4 Reset the GPON Device to its factory defaults and try to access the GPON Device with the default IP addres
15. Figure 12 Maintenance gt Logs gt View Log View Logs Display All Logs Level All Refresh ClearLog Log List Time Facility Level Message 1 2013 09 04 19 54 08 init info starting pid 1734 tty dev ttyS0 sbin gett 2 2013 09 04 19 54 08 init info process sbin getty n I sbin autologin L 3 2013 09 04 19 53 08 init info starting pid 1711 tty dev ttyS0 sbin gett 2013 09 04 19 53 08 init info process sbin getty n I sbin autologin L 5 2013 09 04 19 52 21 login info User admin from 192 168 1 5 log web ac 6 2013 09 04 19 52 08 init info starting pid 1651 tty dev ttyS0 sbin gett 7 2013 09 04 19 52 08 init info process sbin getty n sbin autologin L 8 2013 09 04 19 51 44 login info User admin from 192 168 1 5 log web ac 9 2013 09 04 19 51 08 init info starting pid 1593 tty dev ttyS0 sbin gett Page 1 ofi display 1 9 total 9 PMG1006 B20A User s Guide Chapter 5 Maintenance The following table describes the fields in this screen Table 8 Maintenance gt Logs gt View Log LABEL DESCRIPTION Display The categories that you select in the Log Settings screen display in the drop down list box Select a category of logs to view select All Logs to view logs from all of the log categories that you selected in the Log Settings page Refresh Click Refresh to renew the log
16. ON Device address shown on the cover page of this User s Guide as the URL 5 A password screen displays Enter the user name and password shown on the cover page of this User s Guide and click Login Figure 3 Password Screen PMG1006 B20A Welcome to your router Configuration Interface Enter your password and press enter or click Login Username Password PMG1006 B20A User s Guide 9 Chapter 2 The Web Configurator Note For security reasons the GPON Device automatically logs you out if you do not use the Web Configurator for an extended period of time If this happens log in again 6 Use the next screen to change your password Make sure you write your new password down and store it in a safe place Click Apply Figure 4 Change Password Screen Use this screen to change the password PMG1006 B20A User s Guide Chapter 2 The Web Configurator 2 2 Web Configurator Main Screen The main screen is divided into these parts Figure 5 Main Screen A Refresh Interval None Device Information System Status Host Name PMG1006 B20A System Uptime 0 04 34 Model Number PMG1006 B20A CPU Usage 14 28 Firmware Version V100AALJOCO Memory Usage EN 35 2095 LAN Information IP Address 192 168 1 1 IP Subnet Mask 255 255 255 0 Interface Status 00 13 49 11 66 88 Interface Temperature 46 18 Celsius Voltage 3 25 Volts Bias Current 9 08 mA Optical Tx Power N A dBm Optic
17. al Rx Power N A dBm e A title bar B navigation panel C main window e D status bar 2 2 1 Title Bar The title bar provides a Logout icon in the upper right corner Click this icon to log out of the Web Configurator Figure 6 Logout Icon PMG1006 B20A User s Guide Chapter 2 The Web Configurator 2 2 2 Navigation Panel The following table describes the menu items on the navigation panel Table 2 Navigation Panel Summary LINK TAB FUNCTION Status This screen shows the GPON Device s general device and interface status information Network LAN IP Use this screen to configure your GPON Device s LAN IP address and subnet mask Maintenance SLID SLID Use this screen to change your GPON Device s Subscriber Location ID SLID setting The SLID identifies your device to the GPON service provider System General Use this screen to configure your GPON Device s name management inactivity timeout and password Transceiver Use this screen to view current status information for the GPON Device s optical transceiver and configure transceiver alarm thresholds Logs View Log Use this screen to display your GPON Device s logs Log Settings Use this screen to select which logs the GPON Device records Tools Firmware Use this screen to upload firmware to your GPON Device Configuration Use this screen to backup and restore your GPON Device s configuration settings or reset the facto
18. cord Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution If the power adaptor or cord is damaged remove it from the device and the power source Do NOT attempt to repair the power adaptor or cord Contact your local vendor to order a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged This product is for indoor use only utilisation int rieure exclusivement Your product is marked with this symbol which is known as the WEEE mark WEEE stands for Waste Electronics and Electrical Equipment It means that used electrical and electronic products should not be mixed with general waste PRODUCT COMPLI ES WITH 21 CFR 1040 10 AND 1040 11 PRODUIT CONFORME SELON 21CFR 1040 10 ET 1040 11 CLASS 1 LASER PRODUCT APPAREIL LASER DE CLASSE 1 PMG1006 B20A User s Guide Index A alarm threshold 19 backup 24 bias current 20 blinking LEDs 6 C certifications 31 notices 31 viewing 31 copyright 31 D DDMI Digital Diagnostics Monitoring Interface 19 default 25 default LAN IP address 9 disclaimer 31 F FCC interference statement 31 fiber optic 5 firmware upload 22 upload error 23 Index
19. ctory default configuration file This means that you will lose all custom configuration and the password will be reset to the default 1 5 1 Using the Reset Button 1 Make sure the POWER LED is on not blinking 2 To set the GPON Device back to the factory default settings press the RESET button for more than three seconds and then release it The LEDs flash and the GPON Device restores the defaults and restarts Note Press the RESET button for less than one second to restart the GPON Device without changing it back to the factory default settings PMG1006 B20A User s Guide Chapter 1 Introduction PMG1006 B20A User s Guide The Web Configurator 2 1 Overview The Web Configurator is an HTML based management interface that allows easy GPON Device setup and management via Internet browser Use Internet Explorer 8 0 and later or Firefox 23 0 0 and later versions The recommended screen resolution is 1024 by 768 pixels In order to use the Web Configurator you need to allow Web browser pop up windows from your GPON Device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 JavaScript enabled by default Java permissions enabled by default 2 1 1 Accessing the Web Configurator 1 Make sure your GPON Device hardware is properly connected see the Quick Start Guide for details 2 Set your computer s IP address to 192 168 1 5 3 Launch your web browser 4 Type the default GP
20. eiver continued LABEL DESCRIPTION Low Alarm Use this column to set the low value alarm threshold for each monitored DDMI parameter Threshold The GPON Device reports an alarm signal to the Optical Line Terminal OLT if the monitored DDMI parameter reaches this value Temperature The transceiver s temperature in Celsius The normal range is 0 70 degrees Celsius Voltage Volts The transceiver s voltage in Volts The normal range is 3 13 3 47 Volts Bias Current milliAmperes The transceiver s bias current in mA The normal range is 4 50 mA Optical Transmit Power dBm The transceiver s optical transmitting power in dBm The normal range is 5 to 5 dBm N A displays when the PON port is not connected Optical Receive Power dBm Apply The transceiver s optical receiving power in dBm The normal range is 6 to 28 dBm N A displays when the PON port is not connected Click Apply to save your changes back to the GPON Device Cancel 5 5 View Log Click Cancel to begin configuring this screen afresh Click Maintenance gt Logs to open the View Log screen Use this screen to see the logs for the categories that you selected in the Log Settings screen see Section 5 6 on page 21 Log entries in red indicate alerts The log wraps around and deletes the old entries after it fills Click a column heading to sort the entries A triangle indicates ascending or descending sort order
21. er s Guide LAN 4 1 Overview This chapter describes how to configure LAN settings A Local Area Network LAN is a shared communication system to which many computers are attached A LAN is a computer network limited to the immediate area usually the same building or floor of a building 4 2 IP Click Network gt LAN to open the IP screen Use this screen to set the Local Area Network IP address and subnet mask of your GPON Device Figure 8 Network gt LAN gt IP r LAN TCP IP IP Address 192 168 1 1 IP Subnet Mask 255 255 255 0 cnca The following table describes the fields in this screen Table 4 Network gt LAN gt IP LABEL DESCRIPTION IP Address Enter the LAN IP address you want to assign to your GPON Device in dotted decimal notation for example 192 168 1 1 factory default IP Subnet Mask Type the subnet mask of your network in dotted decimal notation for example 255 255 255 0 factory default Your GPON Device automatically computes the subnet mask based on the IP address you enter so do not change this field unless you are instructed to do so Apply Click Apply to save your changes back to the GPON Device Cancel Click Cancel to begin configuring this screen afresh PMG1006 B20A User s Guide Chapter 4 LAN PMG1006 B20A User s Guide Maintenance 5 1 Overview Use the SLID screen see Section 5 2 on page 17 to change your GPON Dev
22. grade To upgrade the internal device firmware browse to the location of the binary BIN upgrade file and click Upload Upgrade files can be downloaded from website If the upgrade file is compressed ZIP file you must first extract the binary BIN file In some cases you may need to reconfigure Current Firmware Version V100AALJOCO File Path Browse Upload 22 PMG1006 B20A User s Guide Chapter 5 Maintenance The following table describes the labels in this screen Table 10 Maintenance gt Tools gt Firmware LABEL DESCRIPTION Firmware Upgrade Current Firmware This is the present Firmware version and the date created Version File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the bin file you want to upload Remember that you must decompress compressed zip files before you can upload them Upload Click Upload to begin the upload process This process may take up to two minutes After you see the the GPON Device Firmware Upload in Progress screen wait three minutes before logging into again The GPON Device automatically restarts in this time causing a temporary network disconnect After two minutes log in again and check your new firmware version in the Status screen If the upload was not successful the following screen will appear Click
23. gt View system information and then click the Computer Name tab See the Full computer name field n Windows 7 click Start right click Computer and click Properties See the entry in the Full computer name field PMG1006 B20A User s Guide Chapter 5 Maintenance Table 6 Maintenance gt System gt General continued LABEL DESCRIPTION Administrator Type how many minutes a management session either via the Web Configurator or Inactivity Timer telnet can be left idle before the session times out The default is 5 minutes After it times out you have to log in with your password again Very long idle timeouts may have security risks A value of 0 means a management session never times out no matter how long it has been left idle not recommended Password Old Password Type the default password or the existing password you use to access the system in this field New Password Type your new system password up to 30 characters Note that as you type a password the screen displays a for each character you type After you change the password use the new password to access the GPON Device Retype to Confirm Type the new password again for confirmation Apply Click Apply to save your changes back to the GPON Device Cancel Click Cancel to begin configuring this screen afresh 5 4 Transceiver Click Maintenance gt System gt Transceiver to view your GPON Device s curre
24. ice s Subscriber Location ID SLID setting Use the General screen see Section 5 3 on page 18 to configure your GPON Device s name management inactivity timeout and password Use the Transceiver screen see Section 5 4 on page 19 to view current status information for the GPON Device s optical transceiver and configure transceiver alarm thresholds Use the Logs screens see Section 5 5 on page 20 and Section 5 6 on page 21 to display your GPON Device s logs and select which logs to record Use the Tools screens see Section 5 7 on page 22 through Section 5 10 on page 25 to upload new firmware manage configuration files and restart your GPON Device 5 2 SLID To change your GPON Device s Subscriber Location ID SLID setting click Maintenance SLID The screen appears as shown The SLID identifies your device to the GPON service provider s Optical Line Terminal OLT If your GPON service provider gave you an SLID to use enter it in this screen Figure 9 Maintenance gt SLID SLID 4 Enable SLID SLID Value DEFAULT Hex Value 0x44454641554C54000000 Note SLID format is 10 ASCII characters or 20 Hex value start with Ox CAUTION Changing SLID will reboot device PMG1006 B20A User s Guide Chapter 5 Maintenance The following table describes the fields in this screen Table 5 Maintenance gt SLID LABEL DESCRIPTION Enable SLID Select this to have the GPON De
25. ice without turning the power off Click Maintenance gt Tools gt Restart Click Restart to have the GPON Device reboot This does not affect the GPON Device s configuration Figure 16 Maintenance gt Tools gt Restart Firmware Restart System Reboot Click the Restart button to force the device to turn itself off and then back on again The SYS or PWR LED blinks as it restarts then shines steadily if the restart was successful Wait one minute before logging in again Restart PMG1006 B20A User s Guide Chapter 5 Maintenance PMG1006 B20A User s Guide Troubleshooting 6 1 Overview This chapter offers some suggestions to solve problems you might encounter The potential problems are divided into the following categories Power Hardware Connections and LEDs GPON Device Access and Login nternet Access 6 2 Power Hardware Connections and LEDs The GPON Device does not turn on None of the LEDs turn on 1 Make sure the GPON Device is turned on 2 Make sure you are using the power adaptor or cord included with the GPON Device 3 Make sure the power adaptor or cord is connected to the GPON Device and plugged in to an appropriate power source Make sure the power source is turned on 4 Turn the GPON Device off and on 5 If the problem continues contact the vendor One of the LEDs does not behave as expected 1 Make sure you understand the normal behavior of the L
26. lowing things regularly to make the GPON Device more secure and to manage the GPON Device more effectively Change the password Use a password that s not easy to guess and that consists of different types of characters such as numbers and letters Write down the password and put it in a safe place PMG1006 B20A User s Guide 5 Chapter 1 Introduction Back up the configuration and make sure you know how to restore it Restoring an earlier working configuration may be useful if the GPON Device becomes unstable or even crashes If you forget your password you will have to reset the GPON Device to its factory default settings If you backed up an earlier configuration file you would not have to totally re configure the GPON Device You could simply restore your last configuration 1 4 LEDs Lights The following graphic displays the labels of the LEDs Figure 2 LEDs on the Top Panel POWER PON ALARM 10 100 1000 10 100 1000 10 100 1000 10 100 1000 DUPLEX DUPLEX DUPLEX DUPLEX 34 3 mR 2 1 imeem far BHS Sro TET OE None of the LEDs are on if the GPON Device is not receiving power Table 1 LED Descriptions LED COLOR STATUS DESCRIPTION POWER Green On The GPON Device is receiving power and is ready for use Off The GPON Device is not receiving power or has malfunctioned PON Green On The GPON Device has a PON line connection Orange On The GPON Device s PON port is physically connected
27. mation Host Name This field displays the GPON Device system name It is used for identification You can change this in the Maintenance gt System gt General screen s System Name field Model Number This is the model name of the GPON Device Firmware Version This field displays the current version of the firmware inside the GPON Device Click this to go to the screen where you can change it LAN Information IP Address This field displays the current IP address of the GPON Device in the LAN Click this to go to the screen where you can change it IP Subnet Mask This field displays the GPON Device s LAN subnet mask PMG1006 B20A User s Guide Chapter 3 Status Screen Table 3 Status continued LABEL DESCRIPTION MAC Address This is the LAN interface MAC Media Access Control address unique to your GPON Device The MAC address uses six pairs of hexadecimal notation and follows an industry standard that ensures no other adapter has the same address Transceiver Status Temperature This displays the transceiver s temperature in Celsius The normal range is 0 70 degrees Voltage This displays the transceiver s voltage in Volts The normal range is 3 13 3 47 Volts Bias Current This displays the transceiver s bias current in mA The normal range is 4 50 mA Optical Tx Power This displays the transceiver s optical transmitting power in dBm The n
28. nt transceiver status and configure alarm thresholds The optical SFP transceiver s support for the Digital Diagnostics Monitoring Interface DDMI function lets you monitor the transceiver s parameters to perform component monitoring fault isolation and failure prediction tasks This allows proactive preventative network maintenance to help ensure service continuity The values in the following figure are an example for reference only See the table for details about the normal parameter ranges Figure 11 Maintenance gt System gt Transceiver Transceiver DDMI Setup Current Value gh Alarm Threshold Low Alarm Threshold Temperature Celsius 22 33 SN 70 13 30 Voltage Volts 3 25 la 3 59 3 00 Bias Current milliamperes 9 08 PA 70 00 3 01 Optical Transmit Power dBm N A 6 50 15 14 Optical Receive Power dBm N A 7 50 29 00 Apply Cancel Each field is described in the following table Table 7 Maintenance gt System gt Transceiver LABEL DESCRIPTION Current Value This column displays the current status for each monitored DDMI parameter High Alarm Use this column to set the high value alarm threshold for each monitored DDMI Threshold parameter The GPON Device reports an alarm signal to the Optical Line Terminal OLT if the monitored DDMI parameter reaches this value PMG1006 B20A User s Guide Chapter 5 Maintenance Table 7 Maintenance gt System gt Transc
29. ormal range is 5 to 5 dBm Optical Rx Power This displays the transceiver s optical receiving power in dBm The normal range is 6 to 28 dBm System Status System Uptime This field displays how long the GPON Device has been running since it last started up The GPON Device starts up when you turn it on when you restart it Maintenance gt Tools Restart or when you reset it CPU Usage This field displays what percentage of the GPON Device s processing ability is currently used When this percentage is close to 10096 the GPON Device is running at full load and the throughput is not going to improve anymore If you want some applications to have more throughput you should turn off other applications Memory Usage This field displays what percentage of the GPON Device s memory is currently used Usually this percentage should not increase much If memory usage gets close to 10096 the GPON Device is probably becoming unstable Restart it see Section 5 10 on page 25 or turn it off for a few seconds Interface Status Interface This column identifies the interface on the GPON Device Status This field displays Up when the interface has a connection and Down when it does not Rate This field displays the connection speed of the WAN interface s PON connection when it is connected This field displays the connection speed and duplex for a connected LAN interface PMG1006 B20A Us
30. ry default settings Restart Use this screen to reboot the GPON Device without turning the power off 2 2 3 Main Window The main window displays information and configuration fields It is discussed in the rest of this document The Status screen displays after you log in See Chapter 3 on page 13 for details about the Status screen 2 2 4 Status Bar Check the status bar when you click Apply or OK to verify that the configuration has been updated PMG1006 B20A User s Guide 3 1 Status Click Status to see t Figure 7 Status Status Screen he current status of the GPON Device its system resources and interfaces Host Name Model Number Firmware Version LAN Information Device Information System Status Refresh Interval None v Apply PMG1006 B20A System Uptime 0 04 34 PMG1006 B20A CPU Usage B8 14 28 IP Address 192 168 1 1 IP Subnet Mask 255 255 255 0 MAC Address 00 13 49 11 66 88 Interface Status Rate Transceiver Status WAN Down Temperature 46 18 Celsius cs LAN1 Down m Voltage 3 25 Volts LAN2 Up 1G Full Bias Current 9 08 mA LAN3 Down Spe Optical Tx Power N A dBm LAN4 Down p Optical Rx Power N A dBm Each field is described in the following table Table3 Status LABEL DESCRIPTION Refresh Interval Select how often you want the GPON Device to update this screen from the drop down list box Device Infor
31. s See Section 1 5 on page 7 5 If the problem continues contact the network administrator or vendor can see the Login screen but cannot log in to the GPON Device 1 Make sure you have entered the user name and password correctly The default user name is shown on the cover page of this User s Guide These fields are case sensitive so make sure Caps Lock is not on 2 You cannot log in to the Web Configurator while someone is using Telnet to access the GPON Device Log out of the GPON Device in the other session or ask the person who is logged in to log out 3 Turn the GPON Device off for ten seconds and then back on PMG1006 B20A User s Guide Chapter 6 Troubleshooting 4 If this does not work you have to reset the GPON Device to its factory defaults See Section 1 5 on page 7 6 4 Internet Access cannot access the Internet 1 Check the hardware connections and make sure the LEDs are behaving as expected The PON LED turns red if the optical transceiver has malfunctioned or the fiber cable is not connected or is broken or damaged enough to break the PON connection The PON LED turns orange if the GPON Device s PON port is physically connected but not registered If the service provider gave you an SLID to use make sure you entered the SLID correctly see Section 5 2 on page 17 It is case sensitive so make sure Caps Lock is not on See Section 1 4 on page 6 for details about the other LEDs
32. urce licenses are provided with the firmware package You can download the latest firmware at www zyxel com To obtain the source code covered under those Licenses please contact support zyxel com tw to get it Safety Warnings To avoid possible eye injury do NOT look into an operating fiber optic module s connector Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel should service or disassemble this device Please contact your vendor for further information Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device before servicing or disassembling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or
33. vice use the SLID to identify itself to the OLT SLID Value Enter the SLID used for gaining access to the service provider s network It is case sensitive so make sure Caps Lock is not on Apply Click Apply to save your changes back to the GPON Device Cancel Click Cancel to begin configuring this screen afresh 5 3 General Use this screen to configure the GPON Device s system name inactivity timer and password Click Maintenance System to open the General screen Figure 10 Maintenance gt System gt General enero System Setup System Name PMG1006 B20A Administrator Inactivity Timer 5 minutes 0 means no timeout Password Old Password New Password Retype to confirm CAUTION Please record your new password whenever you change it The system will lock you out if you have forgotten your password Apply Cancel The following table describes the labels in this screen Table 6 Maintenance gt System gt General LABEL DESCRIPTION General Setup System Name Choose a descriptive name for identification purposes Because some ISPs check this name it is recommended you enter your computer s Computer name in this field This name can be up to 30 alphanumeric characters long Spaces are not allowed but dashes and underscores _ are accepted To find your computer s name in Windows XP click Start gt My Computer
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