Sharp R519 User's Manual
Contents
1. Tl TIE EE E M You will now be able to launch Sa Soas a T Mobile A Description Huawei Technologies Co Ltd END USER LICENSE AGREEMENT FOR T Mobile CG Pee ia ea d HUAWEI SOFTWARE z Internet Explorer and browse By Home network T Mobile CZ F all the computers on this network are at your home and you recognize them lg aro A t h ein te rne t prc a mR home network Don t choose this for public places such as T Mobile HU IMPORTANT READ CAREFULLY This END USER License Agreement coffee shops or airports a Ne CEULA is a legal agreement between you either an individual or a single Waken Lobie SK entity and Huawei Technologies Co Ltd HUAWEI for the HUAWEI Wi t h fi rst use of yo ur T M o b i le If all the computers on this network are at your workplace and you recognize UK Software accompanying this EULA which includes computer software and v esa network Don t choose this for public places such as coffee shops or airports tele ring TF you accept the terms of the agreement click I Agree to continue You must accept the st IC k yo u WI l l b ere d Ire cte d to agreement to install T Mobile Internet Manager a T Mobile activation page and K Aien If you don t recognize all the computers on the network for example you re in will need to activate your stick Somes acer have mobile broadband this is a public before you can browse freely Ce a Ce Jas Treat all future networks that I connec2. well providing further information and guides to support your family eoeceere oe e ese ee see eee eee eee eee eee eee eee sees eee eee eeeeeeeseseeseeeeeeeeeeeeeeeeeoeeeseeeeseeeeeeeeeeeeeeeeeeeeeeee ee ee 6 o g Gowoooowowowooooooooooooooooooooooooooooooooooooooooooooo oooooooooooooooooooooooooooooooooooooooooooooooooooooloo o 4 www xma4ha co uk XMA technical helpline 0844 335 2234 Section 3 Setting up your new computer The following instructions will allow you to quickly and easily setup your new Home Access HA computer bundle Please take the time to read these instructions 3 1 How do connect and start up my computer 1 Connect the mains lead into the AC adaptor as shown in Fig 2 and then plug the mains lead into the wall socket Fig 2 2 Connect the AC adapter to the computer as shown in Fig 3 For your reference the AC socket is on the left hand side of the laptop Switch on the power at the wall socket Fig 3 s ie lock Porn ae You can connect a Kensington lock to the Security Lock Port to prevent the computer from CENY SOTEN being stolen 2 DC Jack 9 A jack to connect the AC adapter that supplies power to the computer 3 MonitorPor E A port used to connect a monitor TV or projector supporting a 15pin D SUB interface The internal heat of the computer is emitted through these holes Fan Vents Ep If the vents are blocked the computer may overheat Avoid blocking the vents as this may be dan
3. your laptop and also the keys will not function correctly 3 Always have clean hands when using your laptop Having dirty or greasy hands can cause the keys to wear down quicker and can cause disruption to the touchpad 4 Protect your LCD screen do not place items on your keyboard as people often forget they have put them there and then close the lid In most cases this will crack the screen 5 Hold and lift the laptop by the base and not the screen carrying it by the screen can cause damage to the hinges and too much pressure on the screen can cause it to crack 6 Do not pull on the power cord tugging it can cause internal damage Make sure the cable is not obstructing pathways to prevent accidents such as tripping 7 Always remember to look at the symbol on the laptop when plugging accessories in such as a mouse etc Plugging cables into the wrong port can damage the ports 8 Do not leave your laptop in sight of windows Make sure they are locked out of sight XMA technical helpline 0844 335 2234 9 When carrying transporting the laptop always keep it in the carry case provided 2 Power on the laptop see Fig 5 this will prevent damage to it Fig 5 10 Protect your laptop from high low temperatures for example using it next to a fire or putting it on top or next to a radiator The Power status indicator in front of the computer is lit while the computer is turned on power status indicator REMEMBER YOUR LA
4. Call our Home Access helpline on 0800 988 4464 or email the team at home accessfaxma co uk For technical queries please call our technical helpline on 0844 335 2234 or email the team at nhatechfaxma co uk Our Head Office address is XMA Limited Wilford Industrial Estate Ruddington Lane Wilford HOME ACCESS Nottingham NGI ZEP APPROVED WHET non SUPPLIER LEARNING LZL1582 PN HOME ACCESS APPROVED URET non SUPPLIER LEARNING User Guide eceecoooooooooooooooooooooooooooooooooooo ooolo ooooooooooooooooooooooooooooooooo ooo ooooooooooooooooooooooooo o Samsung R319 Notebook HOME ACCESS BUNDLE Contents Section 1 What should receive IN the DOX ccsssssscccsenssnscesssesseeecessnaesseessnsnassessesnaesesenenaes p 3 Section 2 MPORTANT NOTES TO READ BEFORE USING COMPUTER POE UD ce ape nano nate ape nee nee E aie Benge eee Benge ae ae eeenp a eee ae nen ele p 4 2 1 E safety AdVICE ccccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeteneeetee p 4 Dee AOTC IL VOC A A AAI AATA T T T T ETT p 5 Section 3 Setting up your new computer 3 1 How do connect and start up my computer erie p 6 3 2 How do connect to the internet ccc i irri i iii i iiiiiiiiiiiiiireerereees p 8 3 3 Connecting to ING INLEINGE scsner aac diac m enue eaten eaiertde ain aealerie sini uaieerlensiie p 10 3 4 What softwar
5. PTOP AND ACCESSORIES ARE ONLY COVERED BY THE MANUFACTURER S WARRANTY IF THEY ARE FAULTY IF DAMAGE EVEN ACCIDENTAL DAMAGE HAPPENS THROUGH MISUSE NEGLECT YOU WILL HAVE TO PAY FOR ANY REPAIR f you press and release the Power button on the Q computer when it is on the computer enters Sleep When running the computer on battery power the LCD brightness is dimmed automatically to save battery power Press the Fn CJ key to increase the LCD brightness When turning the computer on for the first time the Register Windows screen appears You can use the computer after registering your user information 3 2 How do I connect to the internet 1 Plug the T Mobile USB stick into the USB port in the laptop as shown in Fig 4 The laptop will now load and launch Microsoft Windows 7 and you will be presented with the login screen This is the Windows 7 screen with two icons one that says Learner and one that says Parent Fig 4 3 Click on Learner this is the account for any users to use See section 4 1 for more details on Account types Once you are logged in you will see the following screen 12 945 695 78 9 a HOME ACCESS Security Lock Port oc You can connect a Kensington lock to the Security Lock Port to prevent the computer from being stolen 2 DCJack eee A jack to connect the AC adapter that supplies power to the computer 3 Monitor Port o A port used to connect a monitor TV or projector supportin
6. adsheet and presentation software e Paint Net picture editing software ideal for retouching photos e Windows Security Essentials Anti virus and Firewall e Net Intelligence E safety protection Restrict users from accessing inappropriate material Fully customisable e Know IT all for Parents Interactive video guide to the internet eoececere oe esse eee eee eee eee eee eee eee eee esses eseeeeseeeeeeeeeeeseeeeeeeeeeeeeeeeeoeeeeeeeseeeeeeeeoeeeeeeeeeeeeeeeeeeeees www xma4ha co uk Section 4 Managing your settings 4 1 Setting up the Parent account Your computer has two accounts already set up the Parent account and the Learner account The Learner account is the account for any users to use The Parent account password should be changed at first use This is essential to ensure the e safety of other users see section 2 2 m l Getting Started amp Connect to a Projector Parent Documents Ca Calculator H Pictures w Sticky Notes PE Music rmn T Mobile Internet Manager Computer Q Snipping Tool a Devices and Printers et Services wr ve XPS Viewer amp Windows Fax and Scan Default Programs Help and Support gt All Programs ading xt generation arning Shutdown Follow these instructions to change the Parent account password 1 eoeceeeee ese ee ec eee eee eee eee ee se eee eee eee eee eee e eee ese eeeeeeeeeseeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeesee
7. ate Center These rules are applied to all users on the selected machines gp Cancel update Block these categories Apply to alll users on You may close or minimize the Microsoft Security Essentials window during this update J a 4 To initiate a scan click on the Home tab and click Scan now A v Save Changes Microsoft Security Essentials Computer status Protected Done Internet Protected Mode On fv Rio v In this area you will be able to add and remove broad categories to be blocked or specific websites as Update 4 History te Settings Microsoft Security Essentials is monitoring your computer and helpingto Scan options protect it 4 3 Security Essentials Anti Virus Quick Full Security Essentials is always running protecting your computer Custom It will automatically update However should you wish to access it i D Realtime protection k features or force a scan double click on the Security Essentials icon pecut Virus amp spyware definitions Up to date Scan your compt inclidina viriicec 16 www xma4ha co uk XMA technical helpline 0844 335 2234 Section 5 Further help yale support 5 2 XMA technical helpline details Our technical helpline is open at the following times Monday Sunday 8 00am 10 00pm including Bank Holidays Closed Christmas Day 5 1 How do I action a system recovery If you are having severe problem
8. creased As soon as we receive your returned item we will refund the relevant part of the purchase price for that item to the payment method used to initially purchase the goods For more information on your right to withdraw from your purchase within the seven working days cooling off period visit the Department of Trade and Industry s website at http www dti gov uk consumers buying selling distance selling index html c You must not act in a fraudulent manner If you or anyone acting for you make a claim under the service knowing the claim to be false or fraudulently exaggerated in any respect or make a statement in support of a claim knowing the statement to be false in any respect or submit a document in support of a claim knowing the document to be forged or false in any respect or make a claim in respect of any loss or damage caused Section 7 Reinstatement Service by your wilful act or with your connivance then the XMA i Will not replace your package As part of the package you have purchased XMA provide a full reinstatement of service ii Will not replace your package at any other point in the future should theft package should your laptop package be stolen actually occur l l iii May declare the service void Should any of the equipment provided be stolen this service will give you replacement v Will not make any refund equipment for one claim only for a period of 12 months from the date of delivery of your vi May infor
9. e is supplied with my COMPULEN ccccececeececcceceeeeeeeeeeeeeeeeeeteeeeeeteess p 12 Section 4 Managing your settings 4 1 Setting up the parent account scssi niinen iiser eser inneas p 13 4 2 NotIMellJENO oi a E E One PRCT OneT Ore Ore eer OneT ore Or er rrr p 15 4 3 Security Essentials Anti ViruS ccccccccccccceececceceeeeeeeeeeeeeeeeaeeeaeeeeeaeaeeeeeeeeeeeeeeaeeeeeees p 16 Section 5 Further help and support 5 1 How do action a system FECOVEFY cccccccccccsssseeeseeeeeeeeeeeeeeeeaaaaesseeeeeeeeeeeeesessaaaaaaasss p 18 0 2 AMA Technical helpline detallsc areca taeda meric p 19 Section 6 Returns policy Section 7 Re instatement Service Section 8 Glossary of terms Please read these before using your laptop Understanding these terms will make setting up your laptop easier eoececere oe ee see eee eee eee eee eee eee eee eee sees eee eee eeeeeeeeeeseeeeeeeeseeeeeeeeeoeeeeeeeseeeeeeeeeeeseeeeeeeeeoeeeeeeeees 2 www xma4ha co uk Section 1 What should receive in the box With your laptop you should find the following items 1 Amains lead and adaptor 2 Back pack 3 Mouse 4 Instruction manual for laptop If you have ordered a full hardware and connectivity bundle you should also receive the following items 5 Mobile Broadband USB stick 150 item on Fig 1 This is a 3G stick containing a pre configured SIM card Please see note 1 6 T Mobile stick instruction booklet it
10. e see eee eee eee eee ese eeeee eee eeeeeeeeeeseeeeeeeeeeeeeeeeeoeeeeseeeseeeeeeeeeeeeeeeeeeeeeoeeeeeeeees 22 www xma4ha co uk We recommend these terms are read before setting up your laptop Mobile Broadband USB stick 150 or Mobile Broadband stick or Stick refers to item number D on Fig 1 Used to enable connection to the internet Anti virus Threats Firewall Viruses refers to software installed on your laptop that checks for viruses on your computer and secures your work from other computer users Filtering e safety refers to software installed on your laptop that enables the Administrator to restrict what users see on the internet and when the internet can be used Laptop PC Computer refers to your laptop Recovery partition a copy of your laptops operating system to restore all original settings Please use this with caution recovering your machine will result in loss of data CD a compact disc used to store information from your computer Word processing software that enables you to create letters etc Spreadsheet software that enables you to create tables graphs etc Malware short for malicious software is software designed to infiltrate or damage a computer system without the owner s informed consent Adware short for advertising supported software is any software package which automatically plays displays or downloads advertisements to a computer without the owners informed consent BIOS this ref
11. eeseeeeeeeeeeeeee Click on the Parent account at the login screen Enter the default password which is xmahaadmin please note this password is case sensitive so ensure you do not type any capital letters Click the Start Icon in the bottom left hand corner of the desktop and from here select Control Panel From the Control Panel select User Accounts and Family Safety see next page XMA technical helpline 0844 335 2234 i Control Panel A Paint gt 2a Change settings and customize the functionalit e 2 E3 gt Control Panel gt oO x v Search Control Panel P Adjust your computer s settings 2 System and Security Review your computer s status Back up your computer Find and fix problems _ Network and Internet Ga Connect to the Internet View network status and tasks Choose homegroup and sharing options Hardware and Sound View devices and printers Adda device Connect to a projector Adjust commonly used mobility settings F amp View by Category Y User Accounts and Family Safety Add or remove user accounts Set User Accounts and Family Safety Change user account settings and e passwords and set up parental Chang controls Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Ease of Access Let Windows suggest settings Optimize visual display kal Programs Uninstall a program S Amg
12. em on Fig 1 7 Mobile Broadband stick skins item Eon Fig 1 Please note if you have not got all the items you should have please contact our customer services team on 0115 846 4656 Note 1 You will only receive this stick if you have ordered the full Home Access bundle i e laptop and connectivity If you have ordered the hardware only bundle you will not receive this stick Fig 1 Connectivity items Mobile Broadband USB Stick 150 eoeceeee eee eee eee eee eee ees eee sees see eee eee eee eee e ee eee ese eeeseeeseeeseeeeoeeeeeeeeeeeeeeeeeeeeeeeeeseeeseeeeeeeeeeeeoee XMA technical helpline 0844 335 2234 3 Section 2 MPORTANT NOTES TO READ 2 2 Content lock BEFORE USING COMPUTER As part of your connectivity package T Mobile have developed a content lock system to help prevent under 18s from accessing unmoderated and 18 rated material T Mobile content lock is installed on your T Mobile Mobile Broadband USB stick so should an p under 18 use T Mobile connectivity in another computer filtering will still be provided ower up This service is provided free of charge in addition to the NetIntelligence software which is installed on the computer you have purchased from XMA This gives you total protection in all eventualities however should you choose to content lock can be removed When setting up your laptop we strongly advise you plug your laptop in rather than relying on battery power If you do not do
13. er on a computer at school a laptop at home a games console or mobile phone you anything children and young people are increasingly accessing the internet whenever they can and wherever they are You can confirm your age by As you would protect your child in the real world you will want to make sure that they are safe whatever they are doing Like learning to cross the road online safety skills are skills for life If your child understands the risks and can make sensible and informed choices online they can get the most from the internet and stay safe whilst doing so particularly from those people who might seek them out to harm them e Trying to access a blocked site and entering your details when asked or e Visiting a T Mobile store to have content lock removed Soh ied hild online You must have one of the following to prove your age o how can you protect your child online PASS card Driving license Passport We have setup this computer to give protection to your child s internet browsing using Net Intelligence allowing you to manage what your child can do on the computer You can dictate which websites your child can visit and when The tools we have provided aren t entirely foolproof however and it still requires that you get involved with your child to ensure that they remain safe We recommend that you have a look at a website such as www thinkuknow co uk which gives good advice on general internet safety as
14. ers to a BIOS password a system bios password can be set to restrict complete access to your computer Please note that the removal of a forgotten password will result in your laptop being returned to our workshop for servicing and a service charge being applied Username you create this to gain access You need to remember this Password this is your secret word or code to gain access You need to remember this eoececeee eee eee eee eee eee eee eee seeeeee eee eee eee eee ee eee eee eesesreseeeseeeeeeeeeeeeeeeeeeeeeeeeeeseeeseseeseeeeeeeeeeeeee XMA technical helpline 0844 335 2234 Section 8 Glossary of terms
15. g a 15pin D SUB interface The internal heat of the computer is emitted through these holes Fan Vents Ef If the vents are blocked the computer may overheat Avoid blocking the vents as this may be dangerous 5 USB Port big can connect USB devices to the USB port such as a keyboard mouse digital camera G Wired LAN Port amp Connect the Ethernet cable to this port 7 Microphone Jack amp A jack used to connect the microphone 8 Headphone Jack Q A jack used to connect the headphones O Multi Card Slot Optional S A card slot that supports SD Card SDHC and MMC cards Please note Your dongle also has a microSD card slot This means the dongle can be used as a USB memory stick if you insert a microSD card into the slot MicroSD card is not supplied with your Home Access bundle Congratulations you have now set up your computer and it is ready for use 8 www xma4ha co uk XMA technical helpline 0844 335 2234 9 3 3 Connecting to the internet 6 Click on Finish You will now reboot and should restart logging in again as Parent When setting up for connecting to the internet for the first time T Mobile Internet Manager Setup Completing the T Mobile Internet 1 Login under the Parent account a cuobilaintaneimenacesetin Manager Setup Wizard nse rt yo ur T M O b le st IC k IN to Welcome to the T Mobile Internet Your computer must be restarted in order to complete the a U S B p o rt l P ease wa it A 7 Man ager S e
16. gerous Yi j h si 5 USB Port be can connect USB devices to the USB port such as a keyboard mouse digital camera G6 Wired LAN Port amp Connect the Ethernet cable to this port 7 Microphone Jack A jack used to connect the microphone 8 Headphone Jack Q A jack used to connect the headphones 9 Multi Card Slot Optional S Acard slot that supports SD Card SDHC and MMC cards 6 www xma4ha co uk 3 The DC IN light on the system indicators will glow green If the AC adaptor is either faulty not connected or not switched on at the wall socket then no light will be shown 1 Caps Lock This turns on when the Caps Lock key is pressed allowing capital letters to be typed without holding the Shift button down 2 HDD ODD This turns on when the hard disk is or ODD being accessed 3 Wireless LAN This turns on when the wireless LAN is operating Charge Status This shows the power source and the battery charge status Green When the battery is fully charged or the battery is not installed Red When the battery is being charged Off When the computer is running on battery power without being connected to AC adapter 5 Power This shows the computer operating status On When the computer is operating Blinks When the computer is in Sleep mode 10 Simple steps to look after your new laptop 1 Keep all liquids away from your laptop 2 Keep food away from your laptop Crumbs can fall between the keys and invite bugs that may hibernate in
17. gt Control Panel User Accounts and Family Safety Search Control Pane 2 Control Panel Home System and Security Network and Internet Hardware and Sound Programs User Accounts and Family Safety Appearance and Personalization Clock Language and Region Ease of Access User Accounts Change your account picture Add or remove user accounts Change your Windows password Parental Controls fs Set up parental controls for any user View parental control settings for your account Windows CardSpace Manage Information Cards that are used to log on to online services Credential Manager Manage Windows credentials 6 Select Change your password Control Panel Home Manage your credentials R gt Control Panel User Accounts and Family Safety User Accounts v Search Control Pane Make changes to your user account n a Change your password Gama Create a password reset di i Si Remove your password Parent Link online IDs Administrator Change your picture Password protected a a Change your account name A e advanced tes Change your account type profile properties Change my environment Mei a Manage another account Change User Account Control settings www xma4ha co uk 7 Enter the current password xmahaadmin and then enter the new password and click Change password to complete rox Search Contro Pane p e g User Accounts Change Your Passwo
18. image your computer screen click Finish 10 You will be told that all data is going to be restored and asked if you want to continue Click Yes 11 Your C drive will then be restored Expect this to take around 10 minutes 12 When prompted click Restart now 13 Windows will restart and your computer will be reset to how it was when it was delivered to you eoececee oe reese eee eee eee eee eee eee eee eee ese eeeeee eee ee eeeeeeseeseeeeee eee eeeeeeeeoeeeseeeeseseeeeeeeeeeeeeeeeeeeeee eee ee o gw mmm wm mw mmo wee eo eee eee ee eee eeeseeeeeeeseeeseeeeeeeeee eee eeeeeeeeeeeeeeeeseeeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 18 www xma4ha co uk XMA technical helpline 0844 335 2234 b will only pay for carriage costs within the UK You must pay for any additional carriage costs if the equipment needs to be delivered outside the UK Section 6 Returns policy By law customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered this is to allow you to inspect the goods for suitability You must take care of the goods whilst they are in your possession and make them available for us to collect if you wish to return Claims Notifications amp Requirements In order to make a claim you or your personal representative must a Within 14 days of the occurrence of the theft call XMA To cancel your purchase within the seven working da
19. m the police of the circumstances Home Access package What is covered Exclusions from XMA s Reinstatement of Service Policy If Theft occurs at XMA s sole discretion This service is designed to cover most eventualities of theft However as the owner of your Home Access package You shall take all reasonable precautions to prevent the a will use reasonable endeavours to replace the equipment with equipment of an occurrence of theft identical specification but is not obliged to do so where this is not possible eoeceee oe e ese eee eee eee eee eee eee eee eee esses eeeeeeeeeeeeeeeeseeeeee eee eeeeeeeeoeeeseeeeseseeeeeeeeeeeeeeeeeee eee eee ee ee gw mmm mm wm moe eee eee eee ee eee es sees eee see ese eee eee eee eee eeseeeeoeeeseeeeseeeeeeeseeeeeeeeeeeeeeeseeseeeeeeeeeeeeeeeeeeeeees 20 www xma4ha co uk XMA technical helpline 0844 335 2234 THIS SERVICE DOES NOT COVER 1 Unattended Equipment The occurrence of a theft whilst the equipment is left unattended a in a vehicle unless the equipment was i in the locked boot of a saloon car or ii concealed under the rear parcel shelf of a locked hatchback car or iii concealed in the spare wheel or other closed compartment of a locked estate car and the vehicle was forcibly entered and proof of such forcible entry is provided on making a claim or b in the open air in a public place or in any outbuilding 2 Intentional acts Theft occurring as a result of intentional act o
20. nical helpline 0844 335 2234 Operation Tools Help Connect Gp rere HB saisis yw tee 7 4 Transfer Time 00 00 00 eae 4 Download Speed 0 4 Last Reset 30 10 2009 19 28 41 Pers e Uploaded Data 0 00 MB iw Downloaded Data 0 00 MB 4 Uploaded Data 0 00 MB eon Downloaded Data 0 00 MB 5 A Yearly 4 Uploaded Data 0 86 MB i Downloaded Data 3 68 MB Total Data Volume Since 01 12 2009 0 00 MB Approximate volume usage on this computer only Click the connect button to connect to T Mobile Once connected the Connect button will change to disconnect 4 You will now be able to launch Internet Explorer and browse the internet 5 When ready to disconnect open the T Mobile Internet Manager and click the Disconnect button Once disconnected you can remove your T Mobile stick Mobile Connectivity Allowance Fair Usage Policy If your home access package includes Mobile Broadband you ll always be able to browse the internet Browsing means looking at websites and checking your web based email like hotmail but not watching videos or downloading files We do have a fair use policy 2GB each month but ours means that you ll always be able to browse the internet it s only when you go over your fair use amount that during peak times you won t be able to download stream and watch video clips 3 4 What software is installed on my computer e Microsoft Office word processor spre
21. r wilful neglect by you or 3 Use by others Theft occurring whilst the equipment is in the custody of a third party In this exclusion third party means anyone other than you or a member of your immediate family normally resident at the address the package was delivered to 4 Loss of Data Any loss of or damage to information or data contained in or stored on the equipment whether arising as a result of the theft or otherwise 5 Consequential loss Any consequential loss or damage arising from the theft Consequential loss shall include but not be limited to any financial loss or the cost of business interruption arising from the loss of use of the equipment or the loss of information contained in or stored on the equipment any time and cost involved in reinstating such information and any liability to any third party for delay or non performance of any contract with the third party Consequential loss shall also include loss of use of any item of equipment not itself subject to an insured event due to its incompatibility with any item of equipment repaired or replaced pursuant to this service 6 Guarantees Any amount that is recoverable upon the occurrence of theft at no expense to you under any guarantee warranty maintenance rental hire or lease agreement 7 Replacement Value All replacement packages will never exceed the value of the original grant with which you purchased your package eoeceee oe ees eee see eee e
22. rd Change your password Parent Administrator Password protected Current password New password Confirm new password If your password contains capital letters they must be typed the same way every time you log on How to create a strong password Type a password hint The password hint will be visible to everyone who uses this computer What is a password hint Change password Cancel _ Please remember If your password is lost it will restrict your ability to recover your machine to factory settings 4 2 Net Intelligence To activate your Net Intelligence software double click on the NI icon on your desktop while connected to the internet 1 This will cause a browser window to open as below Netintelligence PROTECTS Netintelligence is configured via a web based Control Panel To access this Control Panel you must create a username and password that you will use to control your Netintelligence account Username help Password help Confirm Password Activation Key help Email address help required XMA technical helpline 0844 335 2234 2 Choose a user name and password and enter the activation key from the enclosed 1 Select the Update tab and click Update Activation Codes sheet Microsoft Security Essentials 3 Click Create account You will now see this screen Computer status Protected weuntenigence PROTECTS Viru
23. s amp spyware definitions status Up to date ot gt BY owe Sw Password eesee Po E AN ne R Microsoft Security Essentials updates your virus amp spyware definitions automatically to help protect your computer Ns Definitions created on 11 11 2009 at 02 09 Netintelligence Broadband Home Edition Quick Start User Guide Virus definitions version 1 69 816 0 Update am Extremely handy and concise user guide that will ensure you gain full benefit from the many AS features and functions of Netintelligence Broadband Home Edition Spyware definitions version 1 69 816 0 gt Cli r wn Service Update Status Date 11 Nov 09 11 00 GMT No problems detected 2 This process may take some time as it is downloading any and all update to ensure maximum protection for your computer 3 As itis updating you will see 4 Enter your chosen Username and password From this screen you will also be able to open the Net Intelligence user guide You will now see this screen Computer status At risk e http xme uhe netintelligence com default_rules php We Favorites yy E Suggested Sites gt Web Slice Gallery v BB Netintelligence Broadband Netintelligence Defau x A G amp ah Bager Safety Toos Qv A Home Virus amp spyware definitions status Updating Default Rules Microsoft Security Essentials is installing the latest virus amp spyware definitions from the Microsoft Upd
24. s with your computer and you want to restore your computer to its original settings please follow these instructions Se ai a eee National Rate phone number from landlines charges from mobile phone vary therefore we recommend calling from a landline Please note Please have the following information to hand prior to calling the technical team e The make model and serial number of your laptop Please note the serial number If you follow these instructions to action a system recovery you will lose all your files is located on base plate on the underside of your laptop and data e Your contact details in the event that we have to call back with further information Please ensure you are Sat in front of your laptop when telephoning This will allow our technicians to answer your questions quickly 1 Start up computer If you have contacted the helpline team before they will have given you a reference 2 Press F8 to enter Advanced Boot Options when you see the Toshiba screen number If so please have the reference number to hand 3 Select Repair Your Computer 4 When prompted for your keyboard input method select United Kingdom and click Next 5 Select the parent account and enter password xmahaadmin 6 Select System Image Recovery 7 Ensure the Use the latest available system image is selected and click Next 8 When presented with the choose additional restore options screen click Next 9 When presented with the Re
25. t to as public and don t ask me again Help me choose 4 Select T Mobile UK and click Next 5 Click on Install T Mobile Internet Manager Setup T Mobile Internet Manager Setup Choose Install Location Choose Start Menu Folder Fo r su b S eq ue nt use Choose the folder in which to install T Mobile Internet Manager Choose a Start Menu folder For the T Mobile Internet Manager shortcuts Rb EGG A AA E Gn I A a a a ee 1 Insert your T Mobile stick into a USB port Please wait approximately 15 seconds ee AT whilst the laptop detects the stick You will hear some beeps whilst detection is Cisco Systems VPN Client Citrix in progress Destination Folder CutePDF LANDesk C Program Files T Mobile T Mobile Internet Manager Microsoft Office Sage CRM SalesLogix Startup 2 The T Mobile Internet Manager application should launch by default if it does not Space required 35 4MB Space avaiable 57 98 double click the T Mobile Internet Manager icon on the desktop 3 Once launched the T Mobile Internet manager application will look like the screen shot on the next page eoececee oe reese eee eee eee eee eee eee eee eee ese eee ee eee eee eeeeeeeseeeeeeeeeeeeeeeeeeeeeseeeseeeeeeeeeeeeeeeeeeee eee ee ee eee gw mmm mm www meee eee eee eee eee eesseeeeseeeseeeseeeeeeeeeee ee eeseeeoeeeeeeeeeeseeeeseeeeeeeeoeeeeeeeeseeeeeeeeeeeeeeeeeeeeeeeees 10 www xma4ha co uk XMA tech
26. this and your battery power runs out you may have to re do some of your set up l l What material does it block Due to the nature of the e safety software installed on your system and in order to protect you from unacceptable content you will experience a delay when starting your machine and then connecting to the internet after start up as communication takes place between your new computer and the internet During this period you will not be able to access any websites until the communication has ended Please be patient with this process it is not a technical fault and cannot be rectified by our helpdesk support team Content lock prevents access to 18 rated material and unmoderated content from the internet and T Zones as well as third party short codes 18 rated material means content involving gambling dating visual material of a sexual nature adult only content Content lock also prevents access to unmoderated content which means social 2 1 E safety advice networking sites user generated content chat rooms The internet is such an important part of children s lives these days It opens up so many educational and social opportunities giving them access to quite literally a world of information and experiences How to remove content lock If you re over 18 you can remove content lock in 2 minutes T Mobile just need your credit card details or name and address so they can verify your age it won t cost Wheth
27. tup Wizard Bi T Mobile Internet Manager Do you want to approximately 15 seconds whilst a a This wizard will guide you through the installation of T Mobile t h e la p t O p d e t ec t S t h e st IC k A Irene Manager Ol want to manually reboot later i i It is recommended that you close all other applications Yo u WI LL h e ar S O me b e e p S W h lst before starting Setup This will make it possible to update relevant system files without having to reboot your detection is in progress iea Click Next to continue Click Run Autorun Exe lt Back Cancel The following screen will appear click Next Chet gt When you follow the steps below to connect to the internet for subsequent use the first time you do this you will be shown the following screen 2 Select T Mobile UK and click Next 3 Select Agree peme Click on Public Network Cee T Mobile Internet Manager Setup T Mobile Internet Manager Setup x e wh Set Network Location Mobile Operator License Agreement Soma Choose a mobile operator Please review the license terms before installing T Mobile Internet Manager T h en c li C k G lo Se Select a location for the T Mobile UK network F This computer is connected to a network Windows will automatically apply the correct Please select your mobile operator from the list below Press Page Down to see the rest of the agreement SE
28. y cooling off period please contact our customer service team on 0115 846 4656 and we will arrange a collection from you b submit a claim form to XMA and c notify the police and obtain a police crime number This will be required to process Please note that a charge will be applied to the return to cover the costs of collection l your reinstatement claim unless we delivered the item to you in error or if the item is damaged or defective a a Oh hot a a a a To report a claim please call 0115 846 4656 to initially register your claim with XMA Please note that we cannot accept returns if you deliver them to us by hand All goods must be in their original packaging and in pristine condition complete with all accessories and manuals Please use the returns number provided by our customer service team on the packaging of all items that need to be returned Misrepresentation and Fraud This re instatement of service package shall be voidable in the event of a Misrepresentation mis description or non disclosure by you of any information Please note that the cost of collection varies depending on the goods being returned as a relating to the claim you make guide approximately 25 00 for a laptop desktop b Unless otherwise agreed by XMA in writing this service shall be avoided in respect of any equipment which is altered after the commencement of this service in such a way that the risk or the occurrence of theft would be in
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