Netgear RH340 User's Manual
Contents
1. p ne uone le3sur 1 110 NASI 5902 9122 Hd con r N O FT v H T 2 WN YSN 9096 VO Lues AEN HE ci eouewy 319 ul HVZ L3N dV4911N 9 UNY gt Start Here Congratulations on your purchase of a NETGEAR Model RH340 Internet Access ISDN Router These instructions show you how to configure your Windows PC network and your NETGEAR router for Internet access through an ISDN connection to an Internet service provider ISP For more detailed information about installing your router or configuring additional features refer to Reference Guide for the Model RH340 Internet Access ISDN Router included on the RH340 Resources CD Package Contents Unpack the contents of the package and verify them against the follovving list e Model RH340 Internet Access ISDN Router power adapter 16 V AC output 010 foot 10BASEF T Ethernet cable white ISDN cable black e 0 RS 232 serial cable e 9 pin D connector to 25 pin D connector adapter e This guide e RH340 Resources CD containing FirstGear Reference Manual and Application Notes e Warranty and Registration Card Support Information Card Call your local retailer if there are any wrong missing or damaged parts Keep the carton including2. xl il l bi vein nam n oe Pula PF ie k es mem ial peel 8621 Sg Ss fee oes pee Pe vt ge ee oie hin ee irz in zil kumir TT N tere 7 Enter your ISP account information Note Be sure to enter the ISP s phone number as you vvould dial it from your location for example 1 area code and the seven digit number only if it is not a local call 8 Click on Next The Configuration Wizard ISP Test window opens as illustrated below ld FIF eer r ee FOF rege gur Yuna o pm nu hr ee eee ku kn ral evel m THE ma mln dk ih a alas g MWA 9 Click on ISP Test If the ISP test fails recheck your ISP account information Trace information vvill be displayed to help in troubleshooting If so refer to the Troubleshooting section on this page If the test continues to fail refer to the Troubleshooting section in the Reference Guide for the Model RH340 Internet Access ISDN Router After you enter the correct information and the test is successful the NETGEAR message screen opens 10 Click on Yes when the FirstGear window opens signifying that the test was successful If the test is successful the Configuration Window Complete window opens as illustrated below You are now configured for basic Internet functions such as Web access 11 Cli
3. c Click on Browse d Click on the CD drive e Select Setup exe f Click on OK The Setup window opens which loads the FirstGear program to your hard drive The Welcome Window opens 2 Click on Next The Choose Destination Location window opens 3 Click on Next to install the FirstGear program in the Program Files folder If you vvant to have the program placed elsewhere click on Browse to find an alternate location for the softvvare and then click on Next The Select Program Folder vvindovv opens 4 Be sure that FirstGear for RH340 is shown in the Program Folders entry field the default name or select a folder from the Existing Folders list Or You can type in a unique name for the folder Verify that the information on the screen is correct 5 Click on Next The Setup Complete vvindovv opens 6 Click on Finish FirstGear is now installed on your PC and a FirstGear shortcut icon novv appears on the desktop of your PC You are novv ready to launch F rstGear Launching FirstGear To launch FirstGear 1 Double click on the FirstGear icon on your desktop The Configuration Wizard ISDN Line Information North America window opens as illustrated below ee ee l La bun R ayn ai PULT Paz eg A en Paz iri Fin emi Eli ray bp ps pe ep Eu ava rara Tema umk iii Hin rra rd bn feed mai ri pa Fre ST leo Fun bio ede r Tru bed m eT l rai
4. line can be found in Appendix B in Reference Guide for the Model RH340 Internet Access ISDN Router included on the RH340 Resources CD WY e MWD Your Netvvork Checklist The Model RH340 router uses the Internet Protocol IP The IP configuration has the following requirements All PCs must have Transmission Control Protocol Internet Protocol TCP IP manually installed and selected as the networking protocol 5 and the router must be assigned IP addresses The router s DHCP function automatically assigns these for you but your PCs must be set to Obtain an IP address automatically in the Network Control Panel e Be certain to check that Obtain an IP address automatically is selected within the TCP IP Properties in the Network Control Panel Refer to Configuring TCP IP Properties in the next column to confirm these settings ISP Checklist If you are obtaining an ISDN account with an Internet service provider ISP order a single user account that provides a single dynamic IP address unless you have a need for registered IP addresses Make sure you receive the following information from your ISP e Login name e Password e Dial up phone number of the ISP DNS server IP address es of the ISP In addition you should ask your ISP these questions e Will your IP address be dynamically assigned Will your DNS server addre
5. the original packing materials to repack the router if there is a need to return it for repair Product lllustration Front Panel The front panel of the Model RH340 router is illustrated in this section Front Panel of the Model RH340 Router ISDN LEDs Phone LEDs NETGEAR Remote Access ISDN Router PWR TEST Test LED LAN LEDs 9455FA Povver LED The table belovv describes the LEDs on the front panel of the router Label Activity Description PWR Power Power is supplied to the router TEST Blinking This LED blinks during Off initialization and then turns off ISDN On The router is successfully synchronized with the attached ISDN line On This ISDN B channel is making or receiving a call On This ISDN B channel is making or receiving a call On On D B1 B2 PHONE 1 PHONE 2 A indicating that the router is functioning properly The analog device telephone fax or modem connected to the PHONE 1 port is in use The analog device telephone fax or modem connected to the PHONE 2 port is in use Rear Panel Refer to the diagram of the rear panel below to identify all ports on the Model RH340 router when you make connections Rear Panel of the Model RT340 Router ISDN port AC adapter outlet UTP LAN ports RS 232 Manager port Power switch 9456FA Refer to the following illustration for installing and connecting your Mode
6. Pime al r H para mi rima Hi Taman duza a niki ri sm bra d ld lga ea pl db z uk inan UE L he m y 2 Enter your ISDN information Be sure to enter your directory numbers in the local format for example 5551111 Do not enter the area code unless it is required for local dialing Al B 3 Click on Next The Configuration Wizard ISDN Test window opens as illustrated below ir buy nn ul EH nra TL T hi r DH Eri her ura par GH gee rar Era kas yali er ae tu iz om Ee T m uzr muzi nr ee oe K ri Tar 4 Click on the ISDN Test button The ISDN test begins If the test is successful the NETGEAR message window opens informing you the test was successful 5 Click on OK If the ISDN test fails trace information will be displayed to help in troubleshooting If so refer to the Troubleshooting section in this guide recheck your ISDN setup information and the physical connection and then enter the correct ISDN information If the test continues to fail refer to the Troubleshooting section in the Reference Guide for the Model RH340 Internet Access ISDN Router After you enter the correct information and the test is successful the test successful message screen opens 6 Click on OK The Configuration Wizard ISP Information window opens as illustrated below Dae ge mu eee SP ril all sir
7. ck on Exit or click on Set Advanced Config Options as illustrated below for additional configuration features Vaan sa iz ran n zini dD eee Snare rabid wee rem eee eee Fe mir nm 0 gn Lims an Pari in aharra unun man yar ere md arra The Advanced Options window illustrated below provides the configuration for the following procedures Using a fixed DNS address Specifying a PC as a local server or game host Selecting Multilink options e Changing the idle timeout e Specifying DOVBS operation IDH Fabra rad Orica DAT En n sirini b d r F fx ni im 15 FF Alim pn una ma charred Un hr mevar al ya nax Fun ret Yr 2 2 E E mla s rahi L Pee eg reg zin i 04 Rani mrih khien adla ka a irads hin kari ar y Donu yo EL na Bi ata Drem umar man bee ES E Liz m m rar ame pe im For detailed information about the data to be entered in each FirstGear screen click on the Help button at the bottom of the screen Your Model RH340 router is novv fully configured to provide Internet access for your netvvork o Accessing The internet VVhen your router and PCs are configured correctly your router vvill place a call to your ISP automatically whenever an application requires access to the Internet The router vvill also disconnect from the ISP when the connectio
8. conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations VCCI 2 Statement This equipment is in the 2nd Class category information equipment to be used in a residential area or an adjacent area thereto and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas When used near a radio or TV receiver it may become the cause of radio interference Read instructions for correct handling Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed t
9. l RH340 router Installing the Model RT340 Router ISDN wall connection Phone or other analog devices AC power adapter 1 Phone or other PCs analog devices Connecting the Router Connect the router to a power source to your local area network LAN and to your ISDN line as shown in the Hardware Installation diagram 8451FA To connect the router e Use the standard twisted pair Ethernet cable provided in your NETGEAR package to connect your router to a PC e Use the black cable provided in your NETGEAR package to connect your router to the ISDN line Note If you are connecting to another hub use a standard cable and connect the cable to the uplink port on the external hub E Preparation and Setup In preparation for using the router to connect your PCs to the Internet you must do the following Order ISDN service from your phone company e Configure your PCs for using the TCP IP networking protocol e Order Internet service from an ISP Details of these steps are found in the following sections ISDN Checklist When your line is installed make sure you receive the following information from the telephone company e Your directory numbers Your service profile identifier numbers SPIDs e The switch type and protocol of the switch for example National ISDN NI 1 used at your telephone company Details of ordering your ISDN
10. n b Select Client and then click on Add again Al R Configuring TCP IP Properties NETGEAR recommends that you leave the TCP IP setup parameters at their factory default settings unless you have a specific reason to change them With the default settings your PC is configured to obtain its TCP IP configuration information automatically from a DHCP server on the local network The Model RH340 router is shipped preconfigured as a DHCP server and will assign the TCP IP configuration information described in the following section You must also be certain that your PC is set to Obtain an IP address automatically in the Network Control Panel To confirm that the IP address will be automatically obtained Click on Start from the Windows toolbar Select Settings Select Control Panel Select Network Select the Configuration tab Within the Configuration window select TCP IP from the list of network components shown 2 x If you have several TCP IP entries in this window choose the one associated with your Ethernet adapter 7 Click on Properties The TCP IP menu opens Select the IP Address tab 9 Select Obtain an IP address automatically as illustrated below 58000 Hiru ETS b areal a duz E Ni jire ai Dur idin F z Fl alam nur r auras z rarr hi Fem eee B eby BE i A ee E pa amr miei ehre be e ies m ra m fee m a
11. n has been idle for approximately five minutes It is not necessary for you to run a dialer application such as Dial Up Networking to connect log in or disconnect These functions will be performed by the router as needed To access the Internet launch a browser application such as Microsoft s Internet Explorer or Netscape s Navigator You should see the router s B1 LED illuminate indicating that a call is being placed Soon the LAN activity LED will begin to flicker indicating communication between your router and your ISP The browser should then begin to display a page This process may take up to one minute Al After about five minutes of inactivity the router will disconnect the call Upon further browser activity the router will redial automatically Additional applications information can be found in the Applications folder on the RH340 Resources CD and on the NETGEAR Web site at www NETGEAR com E Troubleshooting If FirstGear cannot find your router e Check the Ethernet connection between your PC and router The link LED on your Ethernet card and the corresponding port LED on the router should be on Be sure that the router has been on for at least one minute before starting FirstGear If the ISDN connection test fails e Check that you entered the directory numbers in a correct format for dialing locally Do not enter the area code unless it is required for local dialing Recheck your director
12. o provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 Compliance Statement This equipment complies with Part 68 of FCC Rules All direct connections to telephone network lines must be made using standard plugs and jacks compliant with FCC Part 68 EN 55 022 Declaration of Conformance This is to certify that the Model RH340 Internet Access ISDN Router is shielded against the generation of radio interference in accordance with the application of Council Directive 89 336 EEC Article 4a Conformity is declared by the application of EN 55 022 Class B CISPR 22 Bestatigung des Herstelle
13. provide the addresses of one or two DNS servers for your use Following the procedure described in the section Verifying TCP IP Properties verify that a DNS server address is present More detailed troubleshooting information can be found in the Troubleshooting chapter in the Reference Guide for the Model RH340 Internet Access ISDN Router included on the RH340 Resources CD Additional applications information can be found in the Applications folder on the RH340 Resources CD and on the NETGEAR Web site at www NETGEAR com WY e MAW z yi 2000 by NETGEAR Inc All rights reserved i Trademarks NETGEAR is a trademark of Netgear Inc Windows is a registered trademark of Microsoft Corporation Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice All rights reserved Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Certificate of the Manufacturer Importer It is hereby certified that the Model RH340 Internet Access ISDN Router has been suppressed in accordance with the
14. re Pulun Dim m eme ummak U pash uru Phan 10 Click on OK To obtain the configuration information from the router 1 Turn on the router Be sure the router has been on for at least one minute before continuing to step 2 2 Reboot each PC on your network Verifying TCP IP Properties After your PC has been configured and rebooted you can check the TCP IP configuration using the Windows utility winipcfg exe for Windows NT systems use ipconfig exe From the Start button open the Run window type winipcfg at the prompt and click on OK In the winipcfg display window select your Ethernet adapter from the drop down menu and verify the following information e IP address should be between 192 168 0 2 and 192 168 0 31 e subnet mask should be 255 255 255 0 e The default gateway should be 192 168 0 1 Click on More Info and verify the following e DNS server should be 192 168 0 1 MWD ii D Installing FirstGear To configure your router use the FirstGear configuration software provided on the RH340 Resources CD Note Be sure the router is connected and has been powered on for at least one minute before launching FirstGear To install FirstGear 1 Insert the NETGEAR RH340 Resources CD into the CD drive of your PC and run the Setup program a Click on Start from the Windows toolbar b Click on Run
15. rs Importeurs Es wird hiermit best tigt daB das Model RH340 Internet Access ISDN Router gem der im BMPT AmtsblVfg 243 1991 und Vfg 46 1992 aufgef hrten Bestimmungen entst rt ist Das vorschriftsmaBige Betreiben einiger Ger te z B Testsender kann jedoch gewissen Beschr nkungen unterliegen Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung Das Bundesamt f r Zulassungen in der Telekommunikation wurde davon unterrichtet dieses Ger t auf den Markt gebracht wurde und es ist berechtigt die Serie auf die Erf llung der Vorschriften hin zu berpr fen L a MA
16. ss be dynamically assigned If not you will need to enter it in FirstGear s Advanced Options e your ISP support the Multilink Protocol If you intend to connect both ISDN B channels simultaneously for a 128 Kbps connection your ISP must support the Multilink Protocol Configuring TCP IP Configuring Windows 95 or Windows 98 for IP Networking All PCs must have an Ethernet network adapter card installed and must have the TCP IP networking protocol installed and configured TCP IP installation may need to be done manually as described here To configure Microsoft Windows 95 or Windows 98 for IP networking 1 Click on Start from the Windows toolbar 2 Select Settings 3 Select Control Panel 4 Select Netvvork In the list of installed components you must have Client for Microsoft Networks your Ethernet adapter and TCP IP Note It is not necessary to remove any other netvvork components shown in the Network window in order to install the adapter TCP IP or Client for Microsoft Networks If you need the adapter a Click on the Add button b Select Adapter and then click on Add again c Select the manufacturer and model of your Ethernet adapter and click on OK If you need TCP IP a Click on the Add button b Select Protocol and then click on Add again c Select Microsoft d Select TCP IP and click on OK If you need Client for Microsoft Networks a Click on the Add butto
17. y numbers SPIDs and switch type e your switch is running the National ISDN NI 1 protocol select National ISDN rather than the switch model Nortel AT amp T If the ISP connection test fails e Check that you entered the phone number in the correct format for dialing locally Do not enter the area code unless it 1s required for local dialing Note In some areas you must dial a local ISDN data call using 1 area code or you will receive a 56K connection instead of a 64K connection If the router does not place a call when you launch your browser e Check that your PC has the router configured as its default gateway Verify the gateway address as described in the section Verifying TCP IP Properties your PC launches Windows Dial up Networking you will need to change the Internet connection parameters Access the Internet Control Panel Select the Connection tab Depending on your version of Dial Up Networking you will need to either a Clear the check box labeled Connect to the Internet as needed Or b Select Connect to the Internet using a local area network If your router connects but you are unable to load any pages from the nternet e Check that your PC has at least one DNS server address configured A DNS server is a host on the Internet that translates Internet names for example a VVorld VVide VVeb address to numeric IP addresses Typically your ISP will
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