HP DV7-3173NR User's Manual
Contents
1. 5 Audio out headphone jacks 2 Produce sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Volume mute button Mutes and restores speaker sound 8 Volume scroll zone 2 Chapter 1 Multimedia features Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the scroll zone to increase volume Adjusting the volume You can adjust the volume using the following controls e Computer volume buttons o To mute or restore volume press the mute button 1 o To decrease volume slide your finger across the volume scroll zone from right to left or press the volume down button 2 To increase volume slide your finger across the volume scroll zone from left to right or press the volume up button 3 C EL lea e Windows volume control a Click the Spe2. Identifying the installed optical drive A Select Start gt Computer You will see a list of all the devices installed in your computer including your optical drive You may have one of the following types of drives e LightScribe DVD RW R and CD RW Combo drive with Double Layer DL support e Blu ray Disc ROM Drive with LightScribe SuperMulti DVD R RW Double Layer DL support e Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer DL support NOTE Some of the drives listed above may not be supported by your computer Using optical discs An optical drive such as a DVD ROM drive supports optical discs CDs and DVDs These discs store information such as music photos and movies DVDs have a higher storage capacity than CDs Your optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc ROM Drive it can also read Blu ray Discs NOTE Some ofthe optical drives listed may not be supported by your computer The listed drives are not necessarily all of the supported optical drives Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVD4RWIR Write to DVDRWDL Write label to LightScribe CD or DVD RWIR SuperMulti LightScribe Yes Yes Yes Yes DVD RW and CD RW Combo with DL support Blu ray Disc ROM with Yes Yes Yes Yes LightScribe SuperMulti 14 Chapter 5 Optical drive Optical drive t
3. issues resolving 22 J jacks audio in microphone 2 audio out headphone 2 M media activity buttons 4 media activity hotkeys 5 microphones internal 2 monitor connecting 12 movie watching 17 multimedia components identifying 1 multimedia software 6 8 multimedia software installing 9 mute button 3 O optical disc inserting 16 removing with power 20 optical drive using 14 P ports HDMI 12 ports external monitor 12 projector connecting 12 R region codes DVD 18 S software installing 9 multimedia 8 Windows Media Player 8 speakers 2 SuperMulti LightScribe DVD RW and CD RW Combo with DL support 14 T troubleshooting burning discs 25 device driver 25 disc play 23 24 DVD movie play 24 external display 25 HP device drivers 26 optical disc tray 22 optical drive detection 23 Windows drivers 26 V video using 12 volume mute button 3 volume scroll zone 3 volume adjusting 3 W webcam 2 webcam light 2 webcam using 21 Index 29
4. CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following e Developing and maintaining large documents and project files e Transporting work files e Making weekly backups of hard drive files e Updating photos video audio and data continuously Selecting the right disc CDs DVDs and BDs 15 DVD R discs Use blank DVD R discs to permanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data home videos and photos These discs are read compatible with most DVD ROM drives and DVD video players With a LightScribe enabled drive and LightScribe software you can write data to the disc and then add a designer label to the outside of the disc Blu ray Discs BD BD is a high density optical disc format for the storage of digital information including high definition video A single layer Blu ray Disc can store 25 GB over 5 times the storage capacity of a single layer DVD at 4 7 GB A dual layer Blu ray Disc can store 50 GB almost 6 times the storage capacity of a dual layer DVD at 8 5 GB Typical uses
5. is displayed on the DVD Region tab To change settings through the operating system 1 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 2 Click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 3 Right click the DVD drive for which you want to change region settings and then click Properties 18 Chapter5 Optical drive 4 Make the desired changes on the DVD Region tab 5 Click OK Creating burning a CD or DVD If your computer includes a CD RW DVD RW or DVD RW optical drive you can use software such as Windows Media Player or CyberLink Power2Go to burn data video and audio files including MP3 and WAV music files Observe the following guidelines when burning a CD or DVD e Before burning a disc save and close any open files and close all programs e ACD Ror DVD R is usually best for burning audio files because after the information is copied it cannot be changed NOTE You cannot create an audio DVD with CyberLink Power2Go e Because some home and car stereos will not play CD RWs use CD Rs to burn music CDs e
6. rewind button Rewinds the playback Play pause button Disc status Button Function Not playing Play pause button Plays the disc Playing Play pause button Pauses the playback 4 Chapter 1 Multimedia features Next fast forward button Disc status Button Function Playing Next fast forward button Plays the next track or chapter Playing fn next fast forward button Fast forwards the playback Stop button Disc status Button Function Playing Stop button Stops the playback Using the media activity hotkeys A media activity hotkey is a combination of the fn key 1 and a function key 2 When an audio CD or a DVD is not playing press fn f9 3 to play the disc When an audio CD or a DVD is playing use the following hotkeys o TO pause or resume playing the disc press fn f9 3 o To stop the disc press fn f10 4 o To play the previous track of an audio CD or the previous chapter of a DVD press fn f11 5 o To play the next track of an audio CD or the next chapter of a DVD press fn f12 6 2089 Using the media activity functions 5 2 Multimedia software Your computer includes preinstalled multimedia software that allows you to play music watch movies and view pictures The following sections provide details about HP MediaSmart and other preinstalled multimedia software 6 Chapter 2 Multimedia software Using HP MediaSmart software HP MediaSmart turns your computer in
7. running your program again If uninstalling and reinstalling the device drivers does not correct the problem you may need to update your drivers using the procedures in the following sections Obtaining the latest HP device drivers 1 2 Open your Internet browser go to http www hp com support and select your country or region Click the option for software and driver downloads type your computer model number in the search box and then press enter If you want a specific SoftPaq enter the SoftPaq number in the Search box press enter and follow the instructions provided Proceed to step 6 Click your specific product from the models listed Click the Windows 7 operating system When the list of drivers is displayed click an updated driver to open a window containing additional information Click Install now to install the updated driver without downloading the file Click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install If prompted to do so restart your computer after the installation is complete and then verify the operation of the device Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update This feature can be set to automatically check for and ins
8. A CD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed e DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats e AnMP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive 2 Inserta blank CD or DVD into the optical drive 3 Select Start gt All Programs and the name of the program you want to use amp NOTE Some programs may be located in subfolders 4 Select the kind of CD or DVD you want to create data audio or video 5 Right click Start click Open Windows Explorer and navigate to the folder where the source files are stored 6 Open the folder and then drag the files to the drive that contains the blank optical disc 7 Initiate the burning process as directed by the program you have selected For specific instructions refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site N CAUTION Observe the copyright warning It is a criminal off
9. DMI cable to the HDMI port on the computer HEM amp Pd 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press fn f4 on the computer to switch the image between the display devices connected to the computer Configuring audio for HDMI select models only To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Connecting an HDMI device 13 5 Optical drive Your computer may include an optical drive that expands the functionality of the computer Identify what kind of device is installed in your computer to see its capabilities The optical drive allows you to read data discs play music and watch movies If your computer includes a Blu ray Disc ROM Drive then you can also watch high definition video from disc
10. Multimedia User Guide Copyright 2009 Hewlett Packard Product notice Development Company L P This user guide describes features that are Windows is a U S registered trademark of common to most models Some features Microsoft Corporation may not be available on your computer The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition August 2009 Document Part Number 539591 001 Table of contents 1 Multimedia features Identifying your multimedia components cee ee ee ee ke ee eee tee ee eae ee eee Re ee eset ee ke ee ee ee ke ee 1 Adjusting the volume EE EE ER EA AE EN 3 Using the media activity functions iese ee ek ee AR ee ee ee Re ee ee Re ee ee ee Re ee ee ee ee ee ee ee ee ee 4 Using the media activity DUtIONS 0 ee ee etree tenet terre ee ee ee ee ee ee ee ee ee ee ee ke ee 4 Previous rewind DURON tuis ses SERE gee ie ieaedalevevancedeuseuaas deveeuea dae iese De sg 4 Play pouse oie EN EE OE 4 Next fast forward DUON ee ee RR ee ee ee ee ee ee ee ek ee 5 SHOP e10 nro o sistas ER RE 5 Using the media activity hotkeys 200 eee ee enter iin ee ed ee ee ed de ee ee ee e
11. OTE Some programs may be located in subfolders 8 Chapter 2 Multimedia software Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow these steps 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so amp NOTE For details about using software included with the computer refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Installing multimedia software from a disc 9 3 Audio Your computer enables you to use a variety of audio features Play music using your computer speakers and or connected external speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs select models only or receive FM radio signals Create or burn audio CDs Connecting external audio devices A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To connect external devices such as external speakers headphone or a microphone ref
12. akers icon in the notification area at the far right of the taskbar b Increase or decrease the volume by moving the slider up or down Click the Mute Speakers icon to mute the volume a Right click the Speakers icon in the notification area and then click Open Volume Mixer b In the Speakers column increase or decrease the volume by moving the slider up or down You can also mute the volume by clicking the Mute Speakers icon If the Speakers icon is not displayed in the notification area follow these steps to add it a Right click the Show hidden icons icon the arrow at the far left side of the notification area b Click Customize notification icons c Under Behaviors select Show icon and notifications for the Volume icon d Click OK e Program volume control Adjusting the volume 3 Volume can also be adjusted within some programs Using the media activity functions The media activity buttons and the media activity hotkeys control the play of a disc that is inserted into the optical drive Using the media activity buttons The following illustration and tables describe the functions of the media activity buttons when a disc is inserted in the optical drive e Previous rewind button 1 e Play pause button 2 e Next fast forward button 3 e Stop button 4 Previous rewind button Disc status Button Function Playing Previous rewind button Plays a previous track or chapter Playing fn previous
13. d Sound gt Sound Checking your audio functions 11 4 Video Your computer enables you to use a variety of video features e Watch movies e Play games over the Internet e Edit pictures and video to create presentations e Connect external video devices Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer A To connect a display device connect the device cable to the external monitor port IOI amp NOTE Ifa properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device Connecting an HDMI device The computer includes an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definition television or any compatible digital or audio component 12 Chapter4 Video The computer can support one HDMI device connected to the HDMI port while simultaneously supporting an image on the computer display or any other supported external display NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately available from most electronic retailers To connect a video or audio device to the HDMI port 1 Connect one end of the H
14. e disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive e Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager A DVD or BD playing in Windows Media Player produces no sound or display Use MediaSmart to play a DVD or BD MediaSmart is installed on the computer and is also available from the HP Web site at http www hp com A device driver must be reinstalled 1 Remove any discs from the optical drive 2 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager 3 In the Device Manager window click the arrow next to the type of driver you want to uninstall and reinstall for example DVD CD ROMs Modems and so on A DVD or BD movie is not visible on an external display 25 6 7 Right click the device listing and click Uninstall When prompted confirm that you want to delete the device but do not restart the computer Repeat for any other drivers you want to delete In the Device Manager window click Action and then click Scan for hardware changes Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart Reopen Device Manager if necessary and then verify that the drivers are once again listed Try
15. e ee ae ee ee ae Ge ed 16 Ee du IS RR RE ER ON OE OE EN 16 Watching a MOVIE ese seke ee RR ee AA RR Re AA RR AR ee Ke ee ee AA ee ee Aa ee Ke ee 17 Changing DVD region settings iese ee tere entre ee RR eee ee Re tees ee ee RR RREA ATE ee ee ee RR EERE 18 Creating burning a CD or DVD ssi stete ERGE N Ee ge EED Re Re GE DE Ee etd Ee DR ER EER DR ee ke gee ees 19 Removing a CD DVD or BD ee ee ee ee ER ER EA RA AA AA ee ee ee ee ee ee ee ee ee ee ee ee Re ee ee ee ee ee 20 The optical disc tray does not open for removal of a CD a DVD or a BD ese ee ee RR Re ee 22 The computer does not detect the CD DVD or BD drive 0 0 0 0 ee ee ee ee ee RR ER EE 23 A CD DVD or BD does not play ius Er teaches caidas ieee cates Pe ERA EES sid Rd RE se EE E AEE N Ge GEE ese Ee 23 A CD DVD or BD does not play automatically ie ee ee ee GR RR AA Re Ee ee ee ee Ge AR RA Re de ee ee ee ee 24 A DVD or BD movie stops skips or plays erratically iese ee AR ee AA Re ee ee ee ee ee ee ee nnn 24 A DVD or BD movie is not visible on an external display iese ee de Re ee ee ee ee ee ee Re ee ee 25 The process of burning a CD or DVD does not begin or it stops before completion ees 25 A DVD or BD playing in Windows Media Player produces no sound or display seeeeeeeeeees 25 A device driver must be reinstalled iii EE GR eee AR Ee Re AA ede ee ee ee ee ee ee ee ee ea AR ee nnn 25 Obtaining the latest HP d
16. e ee ee ee ee ee 5 2 Multimedia software 3 Audio 4 Video Using HP MediaSmart software oceni arera EEEE dd ee Re ee de ee Re ee de ee E ee ee ee ee 7 Using other preinstalled multimedia software 0 eee eee ee ee Re ek ee de ee ee de ee ee ee Re ee ee ee ee de 8 Installing multimedia software from a CISC ee ee se ee ee Re ee ek Re ee ee Re ee ee ee Re ee ee ee ke ee ee ee ke ee ee 9 Connecting external audio devices ee ee ee AA tere ee ee ee ee ee ee ee ee ee ee ee ee ee ke ee ee ee 10 Checking your audio TUNCHONS ER EE EE EE EE 10 Connecting an external monitor or projector esse ee ee ee ee ee ee ee ee ee ke ee ee ee ee 12 Connecting an HDMI device ss EE ERENS Ee REED RES De GR ee ge RR ge DR E Ne AR ee de AE ED eN 12 Configuring audio for HDMI select models only ee ee ee ee ee ee ee ee 13 5 Optical drive Identifying the installed optical drive ee ee ee nee Ge ke ee Ge Re ee ee ke ee ee Re ee ee ee ke ee ee ee ke ee 14 Using OptiCal dicos EO OE OE RE OE EE EE OE eee 14 Selecting the right disc CDs DVDs and BDs 0000 0 ee Re Ge RR ee ee RR ee ee Re ee ee ee 15 CODER IGISCS RA RE N EE RE ME EE aaadss 15 CD RE EE OE OE OE EE IE EE ER N 15 DYDER diSES aise REDE EE AR BR se ee EE Aa ee Pe RE ee ee ee 16 DVDERW EE EE EE EE EE NE 16 LightScribe DVD R diSCS sis SES AR EE delay KEER Oe n Ee ge De ER ee Madera ge Ed ie 16 6 Webcam 7 Troubleshooting Blusray Dices BD iese Ee ae GE De ek oe Ve DR be O
17. ense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes Creating burning a CD or DVD 19 Removing a CD DVD or BD 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE Ifthe tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case 20 Chapter5 Optical drive 6 Webcam Your computer includes an integrated webcam located at the top of the display The webcam is an input device that allows you to capture and share video To use the webcam click the HP MediaSmart icon on the desktop select the video icon on the MediaSmart SmartMenu and then click Webcam NOTE For more information on using HP MediaSmart click Start gt Help and Support and type MediaSmart in the Search box For optimum performance observe the following guidelines while using the webcam If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perf
18. er to the information provided with the device For best results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure that you install any drivers required by the external device amp NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on your computer follow these steps 1 2 g 4 Select Start gt Control Panel Click Hardware and Sound Click Sound When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button 10 Chapter3 Audio You should hear sound through the speakers or through connected headphones To check the record functions of the computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open Windows Media Player or MediaSmart and play back the sound EE NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware an
19. evice drivers ees ss ee ee es se ee ee ee ke ee ee ee Re ee ee ke ee ee ee ke ee ee ee 26 Obtaining the latest Windows device drivers iese ee ee ee Re ee ee ee Re ee ee RR ee ee ee 26 RE N AE EE OE N RR EE RE N EE NE EE 28 1 Multimedia features Your computer includes multimedia features that allow you to listen to music watch movies and view pictures Your computer may include the following multimedia components Optical drive for playing audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia buttons and hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Identifying your multimedia components The following illustration and table describe the multimedia features of the computer Identifying your multimedia components 1 Component 1 Internal digital dual array microphones 2 Description Record sound 2 Webcam light Turns on when video software accesses the webcam 3 Webcam Records audio and video and captures still photographs 4 Speakers 2 Produce sound
20. include the following e Storage of large amounts of data e High definition video playback and storage e Video games NOTE As Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed Playing music 1 Turn on the computer 2 Press the release button 1 on the optical drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges and position the disc label side up over the tray spindle NOTE Ifthe tray is not fully accessible tilt the disc carefully to position it over the spindle 16 Chapter 5 Optical drive 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray 7 Ifyou have not yet configured AutoPlay the AutoPlay dialog box opens and asks how you want to use the media content Choose MediaSmart or Windows Media Player both preinstalled on your computer NOTE After you insert a disc a short pause is normal If Sleep or Hibernation is initiated during playback of a disc you may experience the following behaviors e Your playback may be interrupted e You may see a warning message asking if you want to continue If this message is displayed click No e You may need to restart the CD or DVD to resume playback Watching a movie You
21. orm the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems Whenever possible place bright light sources behind the camera and out of the picture area 21 1 Troubleshooting The following sections describe several common issues and resolutions The optical disc tray does not open for removal of a CD a DVD or a BD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE Ifthe tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case 22 Chapter 7 Troubleshooting The computer does not detect the CD DVD or BD drive If Windows does not detect an installed device the device driver software may be missing or corrupted If you suspect that the optical drive is not being detected verify that the optical drive is listed in the Device Manager utility 1 2 Remove any discs from the optical drive Select Start gt Control Panel gt System and Secu
22. r optical drive allows you to watch movies from a disc You can also watch high definition movies from a disc if your computer includes an optional Blu ray Disc ROM Drive 1 Turn on the computer 2 Press the release button 1 on the optical drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges and position the disc label side up over the tray spindle NOTE Ifthe tray is not fully accessible tilt the disc carefully to position it over the spindle Watching a movie 17 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray 7 Launch the DVD playback feature in MediaSmart by pressing the play pause button clicking the DVD icon and then following the instructions on the screen NOTE Towatcha high definition movie you must use MediaSmart To watch standard format movies you can use MediaSmart or other multimedia software Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes The region codes help protect copyrights internationally You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive A CAUTION The region settings on your DVD drive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining
23. rity Then in the System area click Device Manager In the Device Manager window click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives Right click the optical device listing to perform the following tasks e Update driver software e Disable e Uninstall e Scan for hardware changes Windows scans your system for installed hardware and installs any required drivers e Click Properties to see if the device is working properly The Properties window provides details about the device to help you troubleshoot issues Click the Driver tab to update disable or uninstall drivers for this device A CD DVD or BD does not play Save your work and close all open programs before playing a disc Log off the Internet before playing a disc Be sure that you insert the disc properly Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge Check the disc for scratches If you find scratches treat the disc with an optical disc repair kit available at many electronics stores Disable Sleep mode before playing the disc Do not initiate Hibernation or Sleep while playing a disc Otherwise you may see a warning message asking if you want to continue If this message is displayed click No After you click No the computer may behave in either of the following ways o Playback may resume The compu
24. tall updates for the Windows operating system and other Microsoft products 26 Chapter 7 Troubleshooting To use Windows Update 1 Click Start gt All Programs gt Windows Update EY NOTE If you have not previously set up Windows Update you will be prompted to enter settings before you can check for updates 2 Click Check for Updates 3 Follow the on screen instructions A device driver must be reinstalled 27 Index A audio devices connecting external 10 audio features 10 audio functions checking 10 audio in microphone jack 2 audio out headphone jacks 2 B BD inserting 17 removing 20 Blu ray Disc ROM with LightScribe SuperMulti DVD R RW with DL support 15 Blu ray Disc ROM with SuperMulti DVD R RW Double Layer 15 buttons next fast forward 4 play pause 4 previous rewind 4 stop 4 volume mute 3 C CD burning 19 25 inserting 16 removing 20 checking audio functions 10 D device drivers HP drivers 26 Windows drivers 26 digital dual array microphones identifying 2 DVD burning 25 changing region setting 18 28 Index inserting 16 removing 20 DVD region settings 18 E earbuds 2 external audio devices connecting 10 external monitor port 12 H HDMI connecting 12 HDMI port 12 headphone audio out jacks 2 headphones 2 high definition devices connecting 12 HP MediaSmart starting 7 using 18 l internal digital dual array microphones identifying 2
25. ter does not detect the CD DVD or BD drive 23 o The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it e Increase system resources o Turn off printers and scanners and unplug cameras and portable handheld devices Disconnecting these Plug and Play devices frees up valuable system resources and results in better playback performance Change desktop color properties Because the human eye cannot easily tell the difference between colors beyond 16 bits you should not notice any loss of color while watching a movie if you lower system color properties to 16 bit color as follows 1 Right click on a blank area of the computer desktop and select Screen resolution 2 Select Advanced Settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected 4 Click OK A CD DVD or BD does not play automatically 1 Click Start gt Default Programs gt Change AutoPlay Settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A disc should now start automatically when it is inserted into the optical drive A DVD or BD movie stops skips or plays erratically e Clean the disc e Conserve system resources by trying the following suggestions o Log off the Internet Change
26. the color properties of the desktop 1 Right click on a blank area of the computer desktop and select Screen resolution 2 Select Advanced Settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected 4 Click OK Disconnect external devices such as a printer scanner camera or handheld device 24 Chapter7 Troubleshooting A DVD or BD movie is not visible on an external display 1 If both the computer display and an external display are turned on press fn f4 one or more times to switch between the 2 displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and select Screen resolution b Specify a primary display and a secondary display NOTE When using both displays the movie image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide go to Start gt Help and Support The process of burning a CD or DVD does not begin or it stops before completion e Be sure that all other programs are closed e Turn off Sleep mode and Hibernation e Be sure that you are using the right kind of disc for your drive See your user guides for more information about disc types e Be sure that the disc is inserted properly e Select a slower write speed and try again e f you are copying a disc save the information on the sourc
27. to a mobile entertainment center With MediaSmart you can enjoy music and DVD and BD movies You can also view Internet TV and live TV and manage and edit your photo collections EE NOTE You can use an integrated TV tuner select models only or an optional external TV tuner purchased separately to watch record and pause live TV on the computer MediaSmart includes the following features A Internet TV With an Internet connection play classic oldies choose from a range of TV shows and channels and watch the HP TV channel streamed in full screen Photo and video upload support for example Upload your MediaSmart photos to Internet photo storage sites such as Snapfish Upload your home videos for example fun videos created with the integrated webcam to YouTube Pandora Internet radio North America only Listen to music selected just for you streamed from the Internet To start MediaSmart double click the MediaSmart icon on the desktop of the computer For more information on using MediaSmart select Start gt Help and Support and then type MediaSmart in the search box Using HP MediaSmart software 7 Using other preinstalled multimedia software To locate other preinstalled multimedia software A Select Start gt All Programs and then open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player N
28. ype Write to CD RW Write to DVD4RWI R Write to DVDRWDL Write label to LightScribe CD or DVD RWIR DVD R RW with DL support Blu ray Disc ROM with Yes Yes Yes No SuperMulti DVD R RW with DL support A CAUTION To prevent possible audio and video degradation loss of information or loss of audio or video playback functionality do not initiate Sleep or Hibernation while reading or writing to a CD or DVD Selecting the right disc CDs DVDs and BDs An optical drive supports optical discs CDs DVDs and BDs CDs used to store digital data are also used for commercial audio recordings and are convenient for your personal storage needs DVDs and BDs are used primarily for movies software and data backup purposes DVDs and BDs are the same form factor as CDs but have a much higher storage capacity NOTE The optical drive on your computer may not support all the types of optical discs discussed in this section CD R discs CD R write once discs are widely used for creating a permanent copy of data that can be shared as needed Typical uses include the following e Distributing large presentations e Sharing scanned and digital photos video clips and written data e Making your own music CDs e Keeping permanent archives of computer files and scanned home records e _ Offloading files from your hard drive to free up disk space After data is recorded it cannot be erased or written over CD RW discs Use a
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