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HP 8150 MFP User's Manual

1. lt Correcting Output Quality Problems Chapter5 Problem Solving Light Print or Fade Specks Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Troubleshooting Steps Follow the steps in the order they are listed S S S 9 Adjust the toner density setting 10 Change the fuser mode setting page 160 Check that the orange packing spacers are removed from the fusing area 11 Redistribute the toner in the toner cartridge page 195 12 Install a new HP toner cartridge See instructions provided with the toner cartridge Correcting Output Quality Problems 258 A lt Chapter5 Problem Solving i z g oO g z gjs 2 Ma S 2 amp 2 O 2 z A 5 O 2 2 54 3 S 6 Troubleshooting Steps o O O lt D i pa x avj 3 n S oe e eo z E 2 gt a o S g 2 Follow the steps in the D pas i E l5 5l le slez glez order they are listed V v v v v v y 13 Order and install the Printer Maintenance Kit Vo A J A W W W v W JW W v 114 After trying all the steps suggested above contact an HP authorized service or support provider See the HP Customer Care pages in the front of the
2. 4 Short edge landscape A lt Printing Both Sides of Paper Optional Duplex Printing Accessory Chapter 2 Printing Tasks 123 Printing Envelopes Feeding Envelopes Automatically Optional Envelope Feeder With the optional envelope feeder the printer will automatically feed up to 100 envelopes For supported envelope sizes see page 406 To print envelopes without an envelope feeder see page 130 Note See the documentation included with the envelope feeder for complete installation and setup instructions You might need to configure the printer driver to recognize the envelope feeder See the printer software help for details Continued on next page lt q gt Printing Envelopes Chapter 2 Printing Tasks 124 Envelope Guides weight Tray extension Continued on next page A lt Printing Envelopes Chapter 2 Printing Tasks 125 Inserting the Envelope Feeder 1 Open Tray 1 and remove the cover over the O opening for the envelope feeder 2 Locate the pins on the envelope feeder and the corresponding holes on the printer 3 Align the envelope feeder with the corresponding printer rails 4 Slide the envelope feeder into the printer until it locks into place Continued on next page A lt Printing Envelopes Chapter 2 Printing Tasks 126 Loading Envelopes into the Envelope Feeder Note Print only envelopes approved for use in
3. 9 I ii ili eoe HAIGHT A A P i A ij lt lt NL NI N ul rT oT a rT Td fy d Cy Cs A il w fic i mm 1 IT i i l me Er a ae EN iL SSS TH a 4 F m AA ol l o l l AT tr i Ml Cabling Configurations Correcting Output Quality Problems Chapter5 Problem Solving 293 Problems with the Optional Duplex Printing Accessory Situation Solution Printer does not Print a configuration page page 314 to ensure that the recognize the duplexer duplexer is installed Turn the printer off Remove and re install the unit Turn the printer on Make sure that the duplexer has been configured in the Q printer driver Job did not duplex Print a configuration page page 314 to ensure that the duplexer is installed Make sure the duplexer has been configured in the printer driver Make sure that the software is not overriding the printer driver setting Duplexer jams Make sure that you are using the supported paper weights and sizes page 392 Driver may not be setup Make sure that the option to print on both sides of the paper to print on both sides of is properly configured in the driver the paper lt q gt
4. 1 From the Printing Menu set CONFIGURE CUSTOM PAF 2 From the Printing Menu select inches or millimeters as the unit of measurement as shown in the illustration above X can be from 3 9 to 11 7 inches from 98 to 297 mm for Tray 1 Set the Y dimension the side edge of the paper as shown in the illustration above Y can be from 7 5 to 17 7 inches from 191 to 450 mm for Tray 1 3 From the Printing Menu set the X dimension the front edge of the paper p 4 ue custom Peper is 3 loaded into Tray 1 and TEE MODE CASSETTE then set PREY mu i from the Paper andina Menu in the sinter s control ae eek D Tray 1 Operation on page 154 5 Inthe software select Custom or the name assigned to the custom size paper in the driver as the paper size For example if the custom paper is 8 x 10 inches 203 x 254 mm set X 8 inches and Y 10 inches X 203 millimeters and Y 254 millimeters lt gt Printing Special Paper Chapter 3 Advanced Printing Tasks 144 3 Advanced Printing Tasks Overview Q This chapter introduces some advanced printing tasks to help you take full advantage of the printer s features Using Features in the Printer Driver Different First Page Blank Back Page Customizing Tray 1 Operation Printing by Type and Size of Paper Changing the Variable Fuser Mode Loading Custom size Paper gt Continued on next page lt Overview Chapter 3 Advanced Printing Tasks Overview Job Retenti
5. a U S Post Card measurements are approximate Use for reference only Paper Specifications A lt Appendix A Specifications 403 Labels Note For best results use only Tray 1 and the Face up Bin CAUTION To avoid damaging the printer use only labels recommended for use in C laser printers Never print on the same sheet of labels more than once Q Do not print on both sides of labels transparencies envelopes custom paper or paper heavier than 28 Ib 105 g m2 Damage to the printer and paper jamming might result lt gt Paper Specifications Appendix A Specifications Label Construction When selecting labels consider the quality of each component Adhesives The adhesive material should be stable at 392 F 200 C the printer s maximum fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 0 5 inch 13 mm of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation To print sheets of labels see page 135 Paper Specifications A lt Appendix A Specifications 405 Transparencies Note For best results use only Tray 1 and the Face up Bin CAUTION Transparencies used in the printer must be able to withstand 392 F C 200 C the printers
6. Check the line voltage to make sure that it is steady and within printer specifications See page 418 Turn the printer off and then back on Check the time out setting in your network application You might need to increase it f you are trying to copy a file to the printer from the DOS prompt use the copy command COPY filename LPTn B printer port such as LPT1 where n is the port number Note To output the page you might have to send a form feed command from the computer A lt Correcting Output Quality Problems Chapter5 Problem Solving 205 Printer Ignores Font Format or Tray Bin Selection Situation Solution Printer prints wrong The font is not present in the printer and must be fonts or formats downloaded from your software application or the proper 2 font DIMM must be installed Check your software application to make sure the correct printer driver has been installed and configured To verify that the font you want is available print a font list page 318 Your software selected a substitute font for one that is not available in the printer See your software application manual for more information on font selection lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 276 Printer Ignores Font Format or Tray Bin Selection continued Situation Solution Printer draws paper Be sure your software application is selecting the correct
7. Note Do not store paper in the free area on the left side of Tray 4 Serious damage may occur to Tray 4 7 Close Tray 4 8 Make sure that the paper size tab is set correctly Note See Printing by Type and Size of Paper on page 157 to set the type of paper you loaded in the tray If using the Standard Output Bin face down bin remember to adjust the paper stop guide on the output bin See page 104 A lt Loading the Input Tray Chapter 2 Printing Tasks 101 Selecting the Output Bin The printer has several output locations the Standard Output Bin the Face up Bin and the optional output devices Note For more information on an optional HP output device see the user guide that came with the device Continued on next page A lt Selecting the Output Bin Chapter 2 Printing Tasks 102 Face up Bin BB Standard Output 2 Bin Note Use the Face up Bin to print envelopes labels transparencies or heavy paper lt gt Selecting the Output Bin Chapter 2 Printing Tasks 103 Printing to the Standard Output Bin The Standard Output Bin located at the top of the printer holds up to 500 sheets of paper in the correct order as they exit the printer A sensor causes the printer to stop when the paper bin is full Printing continues when you empty or reduce the amount of paper in the bin The Standard Output Bin 2 is the factory default bin lt gt Selecting the Out
8. Set the JALITY item in the Configuration Menu to fuiTe page 446 The a may have been set to PCL and a PS job was sent to the printer or vice versa Data sent to the printer may be corrupt Try sending another file to see if it prints The job was not Turn the printer off Make sure that the duplexer is properly duplexed installed Turn the printer on Make sure that you are using the correct paper size page 396 Make sure that you are following the guidelines for printing on both sides of the paper see 118 Correcting Output Quality Problems 202 A lt Chapter5 Problem Solving 273 Printing is Incomplete or Incorrect continued Situation Solution Data is missing but Check your software application to be sure the print file there are no printer contains no errors 2 messages Check your cable to make sure that it is securely connected to both the printer and the computer Your parallel printer cable may be defective Use a high quality cable see page 48 for an HP cable part number lt q gt Correcting Output Quality Problems Chapter 5 Problem Solving 274 Printing is Incomplete or Incorrect continued Situation Solution Printing stops in the Check the control panel display for an error message middle of the job if you are on a network make sure the computer is correctly configured and there is not a network problem see your network administrator
9. lt Appendix D Printer Commands 493 Function Command Options Typeface Ec s T Print a PCL font list to view the command for each internal font page 318 a For custom paper replace Custompapertype with the name of the paper and replace the r with the number of characters in the name plus 1 b Order the PCL 5 PJL Technical Reference Documentation Package for symbol set charts or for more information page 51 c The preferred method is to use the primary pitch command lt gt Common PCL Printer Commands Appendix E Regulatory Information E Regulatory Information Overview Overview FCC Regulations Environmental Product Stewardship Safety Statements 494 DD ON lt gt Appendix E Regulatory Information 495 FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a Pa residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful Q interference to radio or television recept
10. Correcting Output Quality Problems Chapter5 Problem Solving Problems with the Optional Duplex Printing Accessory continued Situation Solution The file you are trying to print may not have the option to print on both sides of the paper turned on Make sure that the option to print on both sides of the paper is configured in the driver Type has been specified as labels transparencies or envelopes Make sure that the media type can be printed on both sides see page 118 Change the media type to the proper media type for printing on both sides Cannot print on both sides of custom size paper If a custom tray is installed the printer will not duplex custom size paper from Tray 1 or the custom paper tray Correcting Output Quality Problems A lt Chapter5 Problem Solving 295 Problems with the Optional Envelope Feeder Situation Solution Envelope jams and Make sure the envelopes are within the specifications envelope feeding listed on page 406 problems Make sure the envelopes are properly loaded Make sure the Optional Envelope Feeder extension is fully pulled out Make sure the envelope weight on the feeder is down Q Make sure that the fuser levers are properly set page 128 Multiple envelopes feed The first bottom envelope to be fed must be closer to the into the printer pick up roller than the others No envelopes are fed Make s
11. Custom sizes Minimum 3 9 x 7 5 in 98 x 191 mm Maximum 11 7 x 17 7 in 297 x 450 mm Standard up to Output Bin 500 sheets face down Paper sizes Letter ISO A4 ISO A5 Executive Legal 11 x 17 ISO A3 JIS B5 JIS B4 8K 16K custom size paper Face up Bin up to 100 sheets Paper Specifications Paper sizes Letter ISO A4 ISO A5 Executive Legal 11 x 17 ISO A3 JIS B5 JIS B4 JPostD Monarch 8K 16K envelopes labels transparencies heavy paper custom size paper A lt Appendix A Specifications Tray or Bin Capacity Paper Weight 5 bin Mailbox up to Paper sizes Letter ISO A4 Legal Standard Output with Stapler 250 sheets Bin Face down and 8 bin per bin nota Bin i JIS B4 Executive 11 x 17 ISO A3 i MADOX envelopes transparencies and P N 2 labels are only supported in the et eg Face up Bin Face up Bin The staple bin only supports A4 and 16 to 53 Ib Letter paper sizes 60 to 199 g m 7 bin Tabletop up to Paper sizes Letter ISO A4 Legal Standard Output Mailbox 120 sheets Bin Face down Note ny per bin Bin Envelopes transparencies and 16 to 28 Ib labels are only supported in the 60 to 105 g m2 Face up Bin Face up Bin 16 to 53 Ib 60 to 199 g m Envelope up to 100 Envelope sizes Commercial 10 C5 16 to 24 lb Feeder envelopes DL Monarch B5 60 to 90 g m Paper Specifications 395 A lt Appendix A Specifications 396 Tray or Bin
12. lt Contents Introduction Navigation Features 19 Text Conventions 20 Additional Features of Acrobat Reader 21 Tips for Use 6 ooo ee he erore 23 1 Printer Basics ak i ee 24 Printer Features and Benefits 26 Printer Information He elite le 26 ee 32 Printer Parts and Locations 35 Accessories and Supplies 37 Suggested Accessories 38 Ordering Information 42 Control Panel Layout 53 Control Panel Lights 54 Configuration Page 55 Control Panel Keys 56 Control Panel Menus 58 Paper Handling LED Status TSI STA ON so ee ee 60 Printer Software 62 Printer DriverS 66 Software for Windows Ti Installing Windows Printing Software LEE PEE E E E A AE E E EE 12 Installing Macintosh Printing A i i ee a 74 Software for Macintosh Computers 80 Software for Networks 83 2 Printing Tasks Overview 88 Loading the Input Tray 89 Loading Tray 1 89 Loading Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays 4 and 5 93 Loading the Optional 2000 sheet Input MY i ee a 98 Selecting the Output Bin 101 Printing to the Standard Output E EEEE L EE LELE EE EEE E EEEE 103 Printing to the Face up Bin 105 Printing to a Mailbox 106 12
13. lt q gt Managing the Toner Cartridge Chapter 4 Printer Maintenance 196 4 Reinsert the toner cartridge into the printer and close the top cover If the print remains light install a new toner cartridge Follow the instructions provided with the new toner cartridge A lt Managing the Toner Cartridge Chapter 4 Printer Maintenance 197 Cleaning the Printer To maintain print quality clean the printer thoroughly Every time you change the toner cartridge Whenever print quality problems occur Clean the outside of the printer with a lightly water dampened cloth Clean the inside with only a dry lint free cloth Observe all warnings and cautions with the cleaning tasks on the following page CAUTION Avoid touching the fusing area when cleaning the printer It may be hot To avoid permanent damage to the toner cartridge do not use ammonia based cleaners on or around your printer Continued on next page lt q gt Cleaning the Printer Chapter 4 Printer Maintenance 198 1 Before you begin these steps turn the printer off and unplug all cables 2 Open the top cover of the printer and remove the toner cartridge CAUTION Do not touch the transfer roller A Skin oils on the roller can reduce print quality If toner gets on your clothes wipe it off with a dry cloth and wash your clothes in cold water Hot water sets toner into fabric
14. 6 Press SELECT to print the job A lt Job Retention Chapter 3 Advanced Printing Tasks 169 Deleting a Stored Quick Copy Job When a user sends a quick copy job the printer overwrites any previous jobs with the same name If there is not a quick copy job already stored under the job name and the printer needs additional space the printer may delete other stored quick copy jobs starting with the oldest job The default number of quick copy jobs that can be stored is 32 The number of quick copy jobs that can be stored is set from the control panel see page 454 Note If you turn the printer off and then back on all quick copy proof and hold Q and private jobs are deleted A stored quick copy job can also be deleted from the control panel or from HP Web JetAdmin 1 Press MENU repeatedly until PRIVATE STI TORS MENU appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears 4 Press SELECT to select the job oF TES appears gt 5 Press VALUE until ELETE appears 6 Press SELECT to delete the job lt Job Retention Chapter 3 Advanced Printing Tasks 170 Proofing and Holding a Job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies The job is held on the printer s hard disk or memory until the user prints the additional copies After the additional copies are pri
15. Appendix B Control Panel Menus 421 Note Overview You can print a menu map from the control panel that shows the current printer configuration page 317 This appendix lists all the items and possible values for the printer Default values are listed in the Item column Additional menu items can appear in the control panel depending on the options currently installed in the printer For more information on an optional HP output device see the user guide that came with the device This appendix includes Private Stored Jobs Menu Information Menu Paper Handling Menu Print Quality Menu Printing Menu Configuration Menu Configuration of MBM Menu A Continued on next page lt Appendix B Control Panel Menus 422 O Menu EIO Menu Resets Menu ss DD ON lt gt Overview Appendix B Control Panel Menus Private Stored Jobs Menu This menu provides a list of the private stored quick copy and proof and hold jobs on the printer s hard disk or RAM memory The user can print or delete these jobs from the control panel See Job Retention on page 166 for more information Note If there are no private stored quick copy or proof and hold jobs on the printer s hard disk or RAM memory this menu is not displayed on the control panel Item Value Explanation The name of the job stored on the printer s hard disk or in RAM To print a private job the user m
16. Click Select PPD Find the desired PPD in the list and click Select If the desired PPD is not listed choose one of the following options Select a PPD for a printer with similar features Select a PPD from another folder Select the generic PPD by clicking Use Generic The generic PPD allows you to print but limits your access to printer features Continued on next page Correcting Output Quality Problems 308 A lt Chapter5 Problem Solving 309 8 In the Setup dialog box click Select and then click OK to return to the Chooser Note If you manually select a PPD an icon might not appear next to the selected printer in the Select a PostScript Printer box In the Chooser click Setup click Printer Info and then click Update Info to bring up the icon 9 Close the Chooser Q Renaming the Printer If you are going to rename the printer do this before selecting the printer in the Chooser If you rename the printer after selecting it in the Chooser you will have to go back into the Chooser and reselect it Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer lt gt Correcting Output Quality Problems Chapter5 Problem Solving 310 Communicating with an Optional HP JetDirect EIO Print Server If the printer contains an optional HP JetDirect internal print server and you cannot communicate with the printer over the network verify P or mE poni ser
17. Continued on next page Clearing Paper Jams 211 A lt Chapter5 Problem Solving lt Clearing Paper Jams Chapter5 Problem Solving 213 Clearing Jams from the Optional Duplex Printing Accessory 1 Open the front door 2 Check for paper in this area 3 Remove any paper from area A by pulling it out of the printer Be careful not to tear the paper Q 4 lf you cannot remove all the paper through the front door open the left door and carefully pull out any paper from area B If a mailbox accessory is installed first push it away from the printer to access the left door WARNING Avoid touching the adjacent fusing area It may be HOT 5 If aduplexer is installed turn the printer off and remove the duplexer by pressing the colored tab on the lower right side of the unit and pulling the entire unit out of its slot 6 Remove any paper remaining in the duplexer C gt Continued on next page lt Clearing Paper Jams Chapter5 Problem Solving 214 7 Reinstall the duplexer by sliding it back into the slot until it clicks into place Close all open doors If an optional output device is installed push it back into place and turn the printer on A lt Clearing Paper Jams Chapter5 Problem Solving Clearing Jams from the Top Cover Area 1 2 5 6 Open the top cover Remove the toner cartridge A Lift the green lever and remove any paper that may be
18. E DD ON lt gt Using the Stapler 113 Loading Staple Cartridges 5 bin Mailbox with Stapler 113 Stapling Documents 5 bin Mailbox with Printing Both Sides of Paper Optional Duplex Printing Accessory 117 Printing Envelopes 123 Feeding Envelopes Automatically Optional Envelope Feeder 123 Inserting the Envelope Feeder 125 Loading Envelopes into the Envelope te gd iieo 126 Changing Fuser Levers for Printing PS goo eh ee eh es 128 Printing Envelopes from Tray 1 130 Loading Envelopes in Tray 1 132 Printing Envelopes from Your Software Application 133 Printing Special Paper 134 Printing Letterhead Preprinted Paper or Prepunched Paper 134 Printing Labels 135 Printing Transparencies 137 Custom size Paper in Tray 1 139 Printing Cards Custom size and Heavy Paper 141 3 Advanced Printing Tasks Overview oi 6 oe 144 Using Features in the Printer Driver 146 Different First Page 149 Blank Back af 151 Printing Multiple Pages on One Sheet ol ae 2 ere eee aaa 152 Customizing Tray 1 Operation 154 Tray 1 Mode First 154 Tray 1 Mode Cassette 155 Manually Feeding Paper from Tay leaa i 156 Printing by Type and Size of Paper 157 Benefits of Printing by Type and Size of Papel eere anned a 157 Changing the Variable Fuser Mode 160 Loading
19. When you are done printing on envelopes make sure you return the fuser levers to the down position CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality Printing Envelopes 129 A lt Chapter 2 Printing Tasks 130 Printing Envelopes from Tray 1 With the optional envelope feeder the printer will automatically feed up to 100 envelopes To order an envelope feeder see page 42 To print with the envelope feeder see page 123 4 Many types of envelopes can be printed from Tray 1 Up to 10 can be stacked in the tray Printing performance depends on the construction of the envelope Always test a few sample envelopes before purchasing a large quantity Set margins at least 0 6 inch 15 mm from the edge of the envelope f Continued on next page lt gt Printing Envelopes Chapter 2 Printing Tasks 131 CAUTION Envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severely damage the printer To avoid jamming and possible printer damage never try to print on both 4 sides of an envelope Before you load envelopes make sure they are flat and not damaged or stuck together Do not use envelopes with pressure sensitive adhesive For envelope specifications see page 406 lt q gt Printing Envelopes Chapter 2 Printing Tasks 132 Loading Envelopes in Tray 1 1 Ope
20. lt Introduction 23 Tips for Use Use bookmarks to navigate between chapters When reading large amounts of text turn off bookmarks and change the page view to full screen Use the find function under the Tools menu to find specific terms Use the back button page 22 in Adobe Acrobat Reader to return to the Q previous page when jumping from link to link To print this document For best quality and quickest printing always print using a compatible PostScript Level 3 emulation printer driver Due to the size of these print files it is recommended that you print portions of this document rather than printing the whole document at one time To save paper when you are printing this online user guide you can create a quick set to print 2 pages of the online user guide N up printing on both sides of the paper duplex printing See the printer driver help for details on these features lt gt Tips for Use Chapter 1 Printer Basics 24 1 Printer Basics Overview Congratulations on your purchase of an HP LaserJet printer If you have not done so see the getting started guide provided with the printer for setup instructions For detailed information on the HP Digital Copy that comes with the HP LaserJet 8150 MFP see the section on page 324 or the getting started guide provided with the HP Digital Copy Now that the printer is set up and ready to use take a few moments to get to know the printer This
21. 33 in 838 mm Printer Specifications Appendix A Specifications 416 Printer Weight without toner cartridge HP LaserJet 8150 and 8150 N printers 112 lbs 51 kg HP LaserJet 8150 DN printer 120 Ibs 54 kg HP LaserJet 8150 HN printer 249 Ibs 113 kg HP LaserJet 8150 MFP printer 300 Ibs 136 kg A lt Printer Specifications Appendix A Specifications Environmental Specifications Power Consumption average in watts Power Consumption average in watts Printer State base unit fully configured unit Printing 100 127V units 645 Watts 685 Watts 220 240V units 655 Watts 685 Watts Standby 100 127V units 145 Watts 160 Watts 220 240V units 145 Watts 165 Watts PowerSave 1 31 Watts 56 Watts 100 127V units default activation 35 Watts 61 Watts 220 240V units time 30 minutes PowerSave 2 31 Watts 37 Watts 100 127V units default activation time 35 Watts 40 Watts 220 240V units 10 minutes after PowerSave 1 starts if nothing else happens Printer Specifications A lt Appendix A Specifications Power Consumption Power Consumption average in watts average in watts Printer State base unit fully configured unit Off O Watts 100 127V units 0 5 Watts 100 127V units 0 1 Watts 220 240V 0 9 Watts 220 240V units units Minimum Recommended Circuit Capacity 100 127 Volt 15 0 amps 220 240 Volt 6 5 amps Power Requirements Acceptable Li
22. Idler Rollers horizontal direction Make sure to remove any built up toner or ink Be sure the rollers are dry before using the automatic document feeder Dirty rollers can cause paper jams Paper Guide Gently wipe the paper guide area A dirty or worn paper guide can cause vertical streaking gt Note If the HP Digital Copy is experiencing chronic misfeeds then contact your service provider to have it cleaned lt HP Digital Copy Maintenance Chapter6 HP Digital Copy Pad and Roller Maintenance Cleaning of the pad and rollers is recommended every 6 000 pages Every 60 000 pages the pad and pick roller need to be replaced Print a configuration page for page count information since the last maintenance To print a configuration Dade oro aye on on and be sure Fis RR Press MENU until 1 4 u displays Press ITEM EO ATION displays Pross ELE to Bait the configuration inti e pages Call your service provider to perform this service HP Digital Copy Maintenance 276 A lt Chapter6 HP Digital Copy 377 HP Digital Copy Problem Solving This section shows status messages that display on the HP Digital Copy control panel when there is a problem with the HP Digital Copy There are two different types of errors made by the HP Digital Copy Pa Temporary Error Equipment Error For printer error messages and problem solving information see the printer f user guide All error conditions will fill u
23. Message Explanation or Recommended Action There is a problem with the printer s memory The DIMM that caused the error will not be used Values of and zz are as 4 follows x DIMM type 0 ROM 1 RAM Q y Device location 0 Internal memory ROM or RAM 1 to 3 DIMM slots 1 2 or 3 zz Error number You might need to reseat or replace the specified DIMM Turn the printer off and then replace the DIMM that caused the error If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide lt q gt Understanding Printer Messages Chapter5 Problem Solving 248 Printer Messages continued Message Explanation or Recommended Action A temporary printing error occurred Press Go The page containing the error will automatically be alternates with reprinted if jam recovery is enabled If the error does not clear turn the printer off then turn the printer If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide A temporary printing error occurred Turn the printer off then turn the printer on th A ormates Wi If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide lt gt Understanding Printer M
24. Paper is loaded into Load the correct paper into the tray See Loading Tray 1 on Tray 1 and the control page 89 If the correct paper is already loaded press Go panel displays a load or manual feed message Paper is not going tothe Verify that the correct output bin is selected in the printer correct output bin driver For more information on changing printer driver settings see the online help A The paper does not meet the specifications for the output bin See page 392 for more information on paper specifications lt Correcting Output Quality Problems Chapter5 Problem Solving 280 Problems with Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays 4 and 5 Situation Solution General operation For general paper operation information see Chapter 2 problems Printing Tasks Paper jams and paper See Clearing Trays 2 and 3 or Clearing the Optional feeding problems 2 x 500 sheet Input Trays 4 and 5 earlier in this Chapter Ensure that paper specifications are within recommended range page 390 Make sure the paper guides are adjusted properly and are not skewed page 93 Perform preventive maintenance if requested by the printer Cannot access Trays 2 The appropriate paper size and type must be selected 3 or the Optional from the software application for the paper size loaded 2 x 500 sheet Input Tray Adjust the tray correctly for the paper size loaded Check
25. s control panel For example a user may want to download a personnel form calendar time sheet or accounting form that other users can access and print To store a print job permanently on the hard disk select the Stored Job option in the driver when printing the job Specifying a Stored Job as Private To specify that a stored job in the driver is private select the Require PIN to Print option below the Stored Job option and type a 4 digit PIN Continued on next page lt q gt Job Retention Chapter 3 Advanced Printing Tasks 177 Printing a Stored Job The user can print a job stored on the printer s hard disk from the control panel 1 TOES MEHL appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears 4 Follow this step only if printing a private job Press SELECT Fin gage appears 5 Follow this step only if printing a private job Press VALUE to change of the number Repeat these steps to change the remaining three numbers of the PIN fF 1Es 1 appears 6 Press VALUE until the desired number of copies appears 7 Press SELECT to print the job Continued on next page A lt Job Retention Chapter 3 Advanced Printing Tasks 178 Deleting a Stored Job When a user sends a Stored job the printer overwrites any previous jobs with the same name Jobs stored on the printer s hard disk can be deleted from the control panel
26. Appendix D Printer Commands 488 Function Command Options Paper size Ec amp L A 1 Executive 2 Letter 3 Legal 4 6 11x17 17 16K gt 18 JIS EXEC 19 8K 25 A5 26 A4 27 A3 44 B6 JIS 45 B5 JIS 46 B4 JIS 72 Postcard double 80 Monarch 81 Commercial 10 90 DL 91 International C5 100 B5 101 Custom lt gt Common PCL Printer Commands Appendix D Printer Commands Function Command Options Paper Type Orientation Top Margin Text Length bottom margin Left Margin Ec amp n Ec amp L O Ec amp L HE Ec amp LHF Ec amp a L Common PCL Printer Commands 5WdBond Bond 6WdPlain Plain 6WdColor Color 7WdLabels Labels 9WdRecycled Recycled 11WdLetterhead Letterhead 10WdCardstock Cardstock 11WdPrepunched Prepunched 11WdPreprinted Preprinted 13WdTransparency Transparency WdCustompapertype Custom 0 Portrait 1 Landscape 2 Reverse Portrait 3 Reverse Landscape number of lines number of lines from top margin column number A lt Appendix D Printer Commands 490 Function Command Options Right Margin Ec amp a M column number from left margin Horizontal Motion Index Ec amp k H 1 120 inch increments compresses print horizontally Vertical Motion Index Ec amp LHC 1 48 inch increments compresses print vertically Line Spacing Ec amp L D lines per inch 1 2 3 4 5
27. Digital Sender module that easily converts and sends paper documents to email lt q gt Printer Features and Benefits Chapter 1 Printer Basics 28 Language and Fonts HP PCL 6 HP PCL 5e for compatibility Printer Job Language PJL Printer Management Language PML 45 scalable TrueType typefaces PostScript Level 3 Emulation standard Paper Handling Options Input Tray 1 A multipurpose tray for paper transparencies labels and envelopes Holds up to 100 sheets of paper Trays 2 and 3 Two 500 sheet trays These trays automatically sense paper sizes Optional 2 x 500 sheet Input Tray Trays 4 and 5 Two 500 sheet trays These trays automatically sense paper sizes Optional 2000 sheet Input Tray Tray 4 One 2000 sheet tray This tray automatically senses paper sizes A Continued on next page lt Printer Features and Benefits Chapter 1 Printer Basics Optional Duplex Printing Accessory Provides two sided printing both sides of paper Optional Envelope Feeder Automatically feeds up to 100 envelopes Optional Custom Paper Trays Allows printing on custom size paper Holds up to 500 sheets of paper Used in place of trays 3 or 5 Output Standard Output Bin face down bin Holds up to 500 sheets of paper Automatically senses when full Face up Bin Holds up to 100 sheets of paper Provides the best results when printing transparencies labels and envelo
28. The accessory is not receiving power Check the power supply power cables and C link cables Paper Handling LED Status Interpretation The accessory has a paper jam or a page needs to be removed from the multibin mailbox even if the page is not jammed The accessory is not correctly attached to the printer The printer might be in Power Save mode Press Go The accessory is not receiving power Check the power supply power cables and C link cables 61 A lt Chapter 1 Printer Basics 62 Printer Software Windows Client Network Administrator Windows Software Windows Software HP Common Installer HP Common Drivers HP Resource Manager HP Common Installer HP Internet Installer HP Disk Image Utility HP Common Drivers Macintosh Software PPDs HP LaserJet Utility Fonts Guide files English only HP LaserJet Utility Fonts Guide files English only Macintosh Client A These products are not supported in Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish lt Printer Software Chapter 1 Printer Basics 63 The printer drivers provided on the compact disc must be installed to take full advantage of the printer s features The other software programs are recommended but are not required for operation See the ReadMe file for more information Note Network Administrators HP LaserJet Resource Manager should be inst
29. for all installed mass storage devices For more information see page 320 HT The event log lists printer events or errors The second page of the event log is the manufacturing page This page contains information that may assist HP Customer Care representatives in solving possible printer problems This item allows you to view the most recent printer events on the control panel display Press VALUE to scroll through the event log entries lt q gt Information Menu Appendix B Control Panel Menus 426 Item Explanation The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration Choose the input tray output bin duplexer if available and number of copies Note If a stapler is installed and is a valid destination pressing CANCEL JOB to cancel the paper path test may not work as expected In this case press Go When the printer stops printing and displays OFFLINE turn the printer off and then turn the printer on The Usage Page contains information that could be used for cost accounting This item will only show up if a hard disk is installed lt q gt Information Menu Appendix B Control Panel Menus 427 Paper Handling Menu When paper handling settings are correctly configured through the control panel you can print by choosing the type and size of paper from the printer driver or softw
30. information see page 146 Item Values Explanation i to 329 Set the default number of copies by selecting any number from i to 2 Press VALUE once to change the setting by increments of 1 or hold down VALUE to scroll by increments of 10 Note It is best to set the number of copies from the printer driver or software application Driver and software settings override control panel settings The size of the custom paper on the cross feed side specified in inches or millimeters Note The feed direction is the direction that paper is fed through the printer The cross feed direction is perpendicular to the feed direction A lt Printing Menu Appendix B Control Panel Menus Item Values Explanation 110V printers or 220V printers and 110V printers or 220V printers For supported paper sizes see page 392 Set the default image size for paper and envelopes The item name will change from paper to envelope as you scroll through the available sizes Printing Menu Hi The custom paper menu items are not accessible YES The custom paper menu items appear see below A lt Appendix B Control Panel Menus 441 Item Values Explanation ve Nem a only when RE CUSTOM HILLI YES Select the unit of measurement c ie 110V Shi custom paper size or 220 ias For supported This nem appears only whe
31. print a configuration page to find out how much memory is installed in the printer before adding more memory page 314 1 Turn the printer off Unplug the power cord and disconnect any cables 2 Loosen the two captive thumb screws on the back of the printer Continued on next page gt Installing Memory Appendix C Printer Memory and Expansion 472 3 Grasp the screws and pull the formatter board out of the printer Place it on a flat non conductive surface 4 Remove the DIMM from the antistatic package Hold the DIMM with fingers against the side edges and thumbs against the back edge Align the notches on the DIMM with the DIMM slot Check that the locks on each side of the DIMM slot are open or outward See Maximum Memory Configuration on page 474 for the maximum amount of O 9 i memory for each DIMM slot FLASH 5 Press the DIMM straight into the slot press J40 XX peZ firmly Snap the locks on each side of the J6 F i DIMM inward to secure the DIMM into the J7 connector To remove a DIMM the locks must be released Continued on next page lt gt Installing Memory Appendix C Printer Memory and Expansion 473 6 Slide the formatter board back into the printer and tighten the two screws 7 Plug in the power cord and connect all cables Turn the printer on Continued on next page lt q gt
32. 1 EHL appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears f 4 Follow this step only if printing a private job Press SELECT to select the job FIH 86 of the number Repeat these steps to change the remaining three numbers of the PIN oF 1ES 1 appears 6 Press VALUE until ELETE appears 7 Press SELECT to delete the job lt q gt Job Retention Chapter 3 Advanced Printing Tasks 179 Printing with the Optional HP Fast InfraRed Connect The HP Fast InfraRed Connect enables wireless printing from any IRDA compliant portable device such as a laptop computer to the printer 2 The printing connection is maintained by positioning the sending infrared FIR port within operating range Note that the connection can be blocked by objects such as a hand paper direct sunlight or any bright light shining into either FIR port Note For more information see the user guide for the HP Fast InfraRed Connect lt gt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 180 Setting Up to Print with Windows 3 1x Note When printing in Windows 3 1 go to the Printers icon in the Control Panel window and make sure that Use Print Manager is selected and that Fast Printing Direct to Port is not selected y mode 1 Make sure that the printer is in k 2 From the Program Manager window select the Main grou
33. 3 With a dry lint free cloth wipe any residue from the paper path area the registration roller B and the toner cartridge cavity 4 Replace the toner cartridge close the printer reconnect all cables and turn the printer on v Cleaning the Printer Chapter 4 Printer Maintenance Note Using the Printer Cleaning Page If toner specks appear on the front or back side of your print jobs follow the procedure below From the printer s control panel do the following 1 Press MENU repeatedly until FRIM IT MEHU appears 2 Press ITEM repeatedly until 3 Press SELECT to create the cleaning page 4 Follow the instructions on the cleaning page to complete the cleaning process In order for the cleaning page to work properly print the page on copier grade paper not bond or rough paper When toner has been cleaned from inside the printer shiny black spots will appear on the page s black strip If white spots appear on the black strip print another cleaning page To ensure good print quality with certain types of paper use the cleaning page every time the toner cartridge is replaced If the cleaning page is frequently needed try a different type of paper Cleaning the Printer 199 A lt Chapter5 Problem Solving 200 5 Problem Solving Overview Q This chapter will help you to solve printer problems Clearing Paper Occasionally paper can jam during printing This section
34. 6 12 16 24 48 Perforation Skip Ec amp L L 0 disable 1 enable Programming Hints End of Line Wrap Ec amp S C 0 Enable 1 Disable Display Functions On EcY n a a Display Functions Off EcZ n a lt Common PCL Printer Commands Appendix D Printer Commands Function Command Options Language Selection Enter PCL Mode Ec A Enter HP GL 2 Mode Ec B 0 Use previous PCL cursor position 1 Use current HP GL 2 pen position 0 Use previous HP GL 2 pen position 1 Use current PCL cursor position Font Selection Symbol Sets Ec Common PCL Printer Commands 8U HP Roman 8 Symbol Set 10U IBM Layout PC 8 code page 437 Default Symbol Set 12U IBM Layout for Europe PC 850 code page 850 8M Math 8 19U Windows 3 1 Latin 1 9E Windows 3 1 Latin 2 commonly used in Eastern Europe 5T Windows 3 1 Latin 5 commonly used in Turkey 579L Wingdings Font A lt Appendix D Printer Commands Function Command Options Primary Spacing Ec s P Primary Pitch Ec s H Set Pitch Mode Ec amp k S Primary Height Ec s V Primary Style Ec s S Primary Stroke wt Ec s B Common PCL Printer Commands 0 fixed 1 proportional characters inch 10 0 4 12 elite 2 16 5 16 7 compressed points 0 upright solid 1 italic 4 condensed 5 condensed italic 0 medium book or text 1 semi bold 3 bold 4 extra bold A
35. Capacity Paper Weight Duplexer Paper sizes Letter Legal 11 x 17 16 to 28 lb Executive ISO A3 ISO A4 ISO A5 60 to 105 g m JIS B4 JIS B5 8K 16K JIS Exec A lt Paper Specifications Appendix A Specifications Supported Types of Paper The printer allows the selection of the following types of paper through the control panel See the recommended paper specifications starting on page 390 plain preprinted letterhead transparency see page 405 prepunched labels see page 403 bond recycled color card stock see page 410 rough user defined 5 types a Only supported in Tray 1 Paper Specifications 397 A lt Appendix A Specifications Guidelines for Using Paper For best results use conventional 20 Ib 75 g m paper Make sure the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids and curled or bent edges If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper Some paper causes print quality problems jamming or damage to the printer Symptom Problem with Paper Solution Poor print quality or toner Too moist too rough too Consider variable fusing adhesion smooth or embossed see page 160 Try another faulty paper lot kind of paper between 100 250 Sheffield 4 6 moisture content Problems with feeding Dro
36. Chapter 5 Problem Solving 244 Printer Messages continued Message Explanation or Recommended Action Too much data was sent to the parallel port Check for a loose cable connection and be sure to use a alternates with high quality cable page 48 Some non HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE 1284 specification Q This error can occur if the driver you are using is not IEEE 1284 compliant For best results use an HP driver that came with the printer page 66 Press GO to clear the error message Data will be lost If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide The connection has been broken between the printer and the EIO card in the specified slot alternates with Press Go to clear the error message and continue printing gt lt Understanding Printer Messages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action The paper size you are trying to print is not the same as the control panel setting for Tray 1 Reload the tray with the correct paper size Make sure that the control panel setting for Tray 1 or the Envelope Feeder is correctly adjusted for size The printer will continue trying to print the job until size settings are correct After performing the actions
37. Chapter5 Problem Solving 232 Printer Messages continued Message Explanation or Recommended Action Wait for the message to disappear approximately 5 minutes If the printer ElO card is operating correctly and communicating with the network this message disappears after approximately one minute and no action is required If the EIO card is unable to communicate with the network this Q alternates with message remains for five minutes and then disappears In this case the printer is not communicating with the network even though the message is no longer present The problem may be a bad EIO card a bad cable or connection on the network ora network problem Contact your network administrator The disk accessory card takes a long time to initialize The first parameter is the accessory slot number for this accessory card Load the requested envelope type and size into the envelope feeder Make sure the envelope size and type are set correctly from the Paper Handling Menu in the printers control panel page 427 gt Press Go if the desired envelope is already loaded in the feeder Press VALUE to scroll through the available types and sizes Press SELECT to accept the alternate type or size lt Understanding Printer Messages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action When an external paper handling device is connec
38. Custom size Paper 163 Job Retention 166 Quick Copying a Job 167 Proofing and Holding a Job 170 Printing a Private Job 122 storing a Print Job 2 2 2 4 176 13 a DD O lt gt Printing with the Optional HP Fast 5 Problem Solving InfraRed Connect 179 CVI VIG oe os ke 200 Setting Up to Print with Clearing Paper Jams 202 I oh OE EEEE Clearing Jams from the Input Tray Setting Up to Print with a es 204 Windows 9x 181 Clearing Jams from the Optional Printing a Job 182 Duplex Printing Accessory 213 Interrupting and Resuming Printing184 Clearing Jams from the Top Cover Edge to Edge Printing 185 e EEEE E CE NEEE E EE EEE E EEE 21 Duplex Registration 187 Clearing Jams from the Output ee ese i Se ee oe ce 217 4 Printer Maintenance Clearing Jams from an Optional HP RII 9 oi eh ih aaa Output Device 2271 Printer Maintenance Kit ss a e 190 Clearing Jams from the Stapler 5 bin Managing the Toner Cartridge 191 Mailbox with Stapler 222 HP Policy on Non HP Toner Solving Repeated Paper Jams 224 a os ha le el A Understanding Printer Messages 226 Toner Cartridge Storage 191 Using the Printer Online Help Toner Cartridge Life Expectancy 192 CVSS oo a ee ie ee 227 Checking the Toner Level 192 Correcting Output Quality Problems 254 Resettin
39. Digital Copy 370 labels 403 transparencies 405 parts and locations 35 PCL fonts selecting 485 PCL printer commands 486 PostScript Level 3 emulation See PS power consumption 417 PowerSave mode 417 requirements 418 PPDs Macintosh 308 preprinted paper loading 134 prepunched paper loading 134 preventive maintenance kit 190 ordering 50 print quality menu_435 print quality problem solving 254 print servers 30 printer configuration 32 features 26 parts location 35 specifications 412 rinter collation mopying 146 printer driver about 66 accessing windows drivers 75 AutoCAD 70 blank back page 151 choosing 77 different first page 149 features 146 help 77 included 67 Macintosh 66 Macintosh PPDs 308 multiple pages on one sheet 152 obtaining most recent_70 OS 2 and WordPerfect 5 1 70 PPDs 67 RIP ONCE 147 saving setup information 147 selecting paper by size and type 157 watermark 148 printer language about 28 allocating memory 476 Printer Maintenance Kit 190 printing menu 439 private stored jobs menu 423 problem solving about 200 520 a DD ON lt gt 521 checklist 262 HP Digital Copy 362 common problems 267 7 bin tabletop mailbox B HP Digital Copy 377 problem solving 290 HP Fast InfraRed Connect 302 size of printer 412 Macintosh 305 software network and I O port 300 about 62 2 paper jam locations 203 Apple LaserWriter 8 driver 80 H paper jams 202 Jet
40. ITEM until TRAY n appears and use VALUE to enter the number you selected from the test page in step 4 Press SELECT to save this value Repeat step 6 for the Y axis Press SELECT to print the page 10 Repeat step 4 to verify that the lines on the front and back of the page are Note now properly aligned If the lines on the front and back of the page do not properly align then repeat steps 4 9 until they are properly aligned Duplex Registration 188 A lt Chapter 4 Printer Maintenance 4 Overview Printer Maintenance Overview This chapter explains basic printer maintenance Printer Maintenance Kit Managing the Toner Cartridge Cleaning the Printer 189 A lt Chapter 4 Printer Maintenance 190 Printer Maintenance Kit Note The Printer Maintenance Kit is a consumable and is not covered under warranty To ensure optimum print quality the printer will prompt you to Poon prinio maintenance every 350 000 pages When the F i message appears on the control panel you will need to n a Printer Q Maintenance Kit and install the new parts Then remove the message by turning the service message off in the Configuration Menu To reset the pages turn the printer off old down the ae and the VALUE keys while turning the printer on Wait for amp T to display on the control panel before releasing the keys For ordering information see page 42 For more information on
41. Installing Memory Appendix C Printer Memory and Expansion Maximum Memory Configuration Configuration Page Label Formatter Board Label Description Slot 1 FLASH Flash firmware Slot 2 J10 32 MB Slot 3 J6 64 MB Slot 4 J7 64 MB Total 160 MB Installing Memory A lt Appendix C Printer Memory and Expansion 475 Checking Memory Installation Follow this procedure to verify that DIMMs are installed correctly 1 Check that the printers control panel displays EE when the printer is turned on If an error message appears a DIMM might have been incorrectly installed Check the printer messages beginning on page 227 2 Print a new configuration page page 314 Q 3 Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation If the amount of memory has not increased the DIMM might not be installed correctly repeat the installation procedure or the DIMM might be defective try a new DIMM or try installing the DIMM in a different slot Note If you installed a printer language personality check the Installed Personalities and Options section on the configuration page This area should list the new printer language lt gt Checking Memory Installation Appendix C Printer Memory and Expansion 476 Adjusting Memory Settings Resource Saving Resource Saving allows the printer to keep downloaded resources perm
42. LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached IOE ARMURA ESERE HERRAR VCC ORF CTD 2 RARRRRE CI COREE RE CEATA t BRABENSHRCTCEMHVET COMBICILERaM BAM ReBTOKIBRENSCEMHVET Safety Statements 510 A lt Appendix E Regulatory Information 511 Korean EMI statement HP LaserJet 8150 8150 N 8150 DN 8150 HN Pa ASA HE Bat 7171 JIZN FHAAAAN E SE PEAS ASS T UAS HAC ol 717E HAFSOS NIHR AJE HE 7 O HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached ASAE Ast 7171 ol ATE 478292 NIHH AAS we 7171 fe 717 ole HY BR TASAN S MoeETAet Aol A HAFSOS M amp M HLC lt gt Safety Statements Appendix E Regulatory Information 512 Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT k ytt j n kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss HP LaserJet 8150 8150 N 8150 DN 8150 HN 8150 MFP laserkirjoitin on kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle f Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING gt Om apparaten anv nds p annat s tt n i bruksanvisning spec
43. Open and close the top cover to clear the message Make sure that the finishing device is properly connected If the message persists see the user guide that came with the device The finisher cannot bind the paper correctly The paper feeding into the device is mis aligned erates oe Remove any jammed paper Align the paper properly and reprint the job if necessary If the message persists see the user guide that came with the device lt q gt Understanding Printer Messages Chapter5 Problem Solving 229 Printer Messages continued Message Explanation or Recommended Action The optional input tray cannot feed paper to the printer because a door or paper guide is open alternates with Check the doors and paper guides The optional output device is not properly connected to the printer A proper connection must be made for printing to continue alternates with The engine is rolling its rollers to check for possible paper jams A print job requested a printer language that does not exist in the printer The job will not print and will be cleared from memory A Print the job using a driver for a different printer language or add the requested language to the printer if available Press Go to continue lt Understanding Printer Messages Chapter5 Problem Solving 230 Printer Messages continued Message Explanation or Recommended Action The right a
44. PowerSave setting might not improve print speed You might want to simplify the page Correcting Output Quality Problems 270 A lt Chapter5 Problem Solving 201 Print Speed is Too Slow continued Situation Solution Printer is usually slowto Printer speed is highly dependent on how your software respond application is set up which printer driver you are using and how much traffic is on the network See the getting started guide for configuration information You might need to add more memory page 471 Printing is Incomplete or Incorrect Situation Solution Blank pages print Turn the printer off and then back on Make sure the toner cartridge is installed properly Make sure the toner cartridge sealing tape has been removed Firmly pull the tab straight out from the cartridge to remove the entire length of tape Avoid touching any black toner on the tape A lt Correcting Output Quality Problems Chapter5 Problem Solving Printing is Incomplete or Incorrect continued Situation Solution Garbled pages print Make sure that your software application is configured for there are overprints or the correct printer only a portion of a page Replace the printer interface I O cable with a cable you prints know works to see if the cable is defective Your parallel printer cable might be defective Use a high quality cable see page 48 for an HP cable part number
45. Printing Tasks Printing Cards Custom size and Heavy Paper Custom size paper can be printed from Tray 1 For paper specifications see Paper Specifications starting on page 390 Note The printer s control panel can be set for one custom size at a time Do not load more than one size of custom paper into the printer Guidelines for Printing Custom size Paper Do not attempt to print on paper smaller than 3 9 inches 98 mm wide or 7 5 inches 191 mm long Two sided printing of custom size paper is not supported on the optional duplex printing accessory Printing Special Paper A lt Chapter 2 Printing Tasks 142 Setting Custom Paper Sizes When custom paper is loaded size settings need to be selected from the software application the preferred method the printer driver or from the printer s control panel The size settings defined for custom size paper applies to all custom paper trays installed on the printer Note Only one custom paper size is recognized by the printer at one time Settings in the printer driver and software application override control panel settings Software application settings override printer driver settings X front edge uw g6 Ul 6 s lt zI D a Q Continued on next page lt Printing Special Paper Chapter 2 Printing Tasks 143 If the settings are not available from the software set the custom paper size from the control panel
46. Sides of Paper Print Job on Custom Paper Does Not Print Correctly Problems with Tray 1 Problems with Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays 4 and 5 gt Continued on next page lt Correcting Output Quality Problems Chapter5 Problem Solving 263 Problems with the Optional 2000 sheet Input Tray Tray 4 Problems with the Optional 8 bin Mailbox Problems with the Optional 7 bin Tabletop Mailbox Problems with the Optional Duplex Printing Accessory Problems with the Optional Envelope Feeder Printer Hard Disk PS Troubleshooting HP Fast InfraRed Connect Problems Macintosh Problem Solving Note For more information on an optional HP output device see the user guide that came with the device A lt Correcting Output Quality Problems Chapter5 Problem Solving Printer Problems Printer Does Not Turn On Situation Solution Printer is not plugged in Plug the AC power cord firmly into the grounded power receptacle and into the printer Be sure the power source is energized Printer voltage is not correct Make sure line voltage is in the correct range See the product label next to the power receptacle on the back of the printer for voltage requirements Blank or Garbled Control Panel Display Situation Solution Printer is not turned on Put the printer s power switch in the on position Printer is turned on but internal fans are not r
47. Trays 4 and 5 the Paper Handling Menu for correct type of paper available page 427 lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 281 Problems with Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays 4 and 5 continued Situation Solution Load the requested paper size or press SELECT to print ona 1 E paper size already loaded The printer has a job in the buffer and is size message waiting to print on the correct paper size Set the paper type in the control panel page 420 Q Problems with the Optional 2000 sheet Input Tray Tray 4 Situation Solution Paper size adjustment See Paper Specifications on page 390 and Loading the and installation Optional 2000 sheet Input Tray Tray 4 on page 98 for more information on paper size adjustment and installation lt gt Correcting Output Quality Problems Chapter5 Problem Solving 282 Problems with the Optional 2000 sheet Input Tray Tray 4 continued Situation Solution Paper jams and paper See page 209 for instructions feeding problems Make sure that paper specifications are within the recommended range page 390 Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 Q page 98 A tray might have been pulled out during printing Check cables and connectors between the tray and the printer See page 292 for cabl
48. Values Explanation This item dedicates printer memory to save each language s permanent resources You might need to add memory to the printer in order for this item to 2 appear The amount of memory set aside can be different for each installed language Some languages might have memory set aside for resource saving without requiring all languages to do so Any time the amount of memory dedicated to a specific language is changed all languages will lose all saved resources including any unprocessed print jobs mFF No language resource saving is performed and language dependent resources such as fonts and macros are lost when language or resolution changes GH An item will appear for each installed language that allows the user to allocate a particular amount of memory to that language s resource saving area See the items below euTco The printer automatically determines the amount of memory to use for each installed language s resource saving area gt For more information see page 476 lt Configuration Menu Appendix B Control Panel Menus Item Values Explanation k and u p This value depends on the amount of installed memory This item appears only when FE E SAUE 0H Select the amount of memory cee a saving PCL resources Printer default is the minimum amount of memory needed to perform resource saving for PCL Press VALUE to change settings by incre
49. appears Select whether the IPX SPX protocol stack in Novell NetWare networks for example is enabled on or disabled off Select whether the DLC LLC protocol stack is enabled on or disabled off zH Or Select whether the TCP IP protocol stack is enabled on OFF or disabled off EIO Menu OH Select whether the Apple EtherTalk protocol stack is OFF enabled on or disabled off A lt Appendix B Control Panel Menus 461 Item Values Explanation HO The IPX SPX Menu is not accessible Yes The IPX SPX Menu appears In the IPX SPX Menu you can specify the frame type parameter used on your network The default is A4TG to automatically set and limit the frame type to the one sdetecled ror Eierne cards trame type selections include EHB623 Q Cs Lt pei ee i ea inf For Token Ring cards frame type selections include In the IPX SPX Menu for Token Ring cards you can also see isthe Source Se ee wen include r nliTc default SLE F i lt gt EIO Menu Appendix B Control Panel Menus 462 Item Values Explanation H The TCP IP Menu is not accessible Yes The ee Menu appears In the TCP IP Menu you can specify amp acTF E5 for TCP IP parameters to be A e Iaa from a bootp or eh Ale server when the printer is turned on If you specify BoaTF Mo you can manually set selected TCP IP ee a from the Q control panel You can manually set eac
50. bin Mailbox is plugged into the printer C link connector If not turn the printer off plug the cable into the C link connector then turn the printer back on See page 292 for cabling configurations Make sure that all bins are properly installed f the printer still does not recognize the 8 bin Mailbox contact your dealer or authorized HP service provider Paper jams and paper Make sure that you are using the supported paper weights feeding problems page 392 Do not pull paper out of the bins while printing Check cables and connectors between the printer and the mailbox See page 292 for cabling configurations Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor Move the printer to a level location lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 289 Problems with the Optional 8 bin Mailbox continued Situation Solution Paper is not going tothe Verify that the correct output bin is selected in the printer correct output bin driver For more information on changing printer driver settings see the online help The paper does not meet the specifications for the output bin See page 392 for more information on paper Q specifications f you are trying to send print jobs to an optional multibin mailbox verify that the multibin mailbox has been installed on the printer and in
51. chapter introduces the following Printer Features and Benefits A Printer Information Accessories and Supplies Continued on next page lt Overview Chapter 1 Overview Printer Basics Control Panel Layout Paper Handling LED Status Interpretation Printer Software 25 DD ON lt gt Chapter 1 Printer Basics 26 Printer Features and Benefits Speed and Throughput Transmit Once RIP ONCE technology 32 pages per minute ppm on Letter or ISO A4 paper Duty Cycle 150 000 pages per month on Letter or ISO A4 paper e 250 MHz microprocessor Resolution 600 dots per inch dpi with Resolution Enhancement technology REt FastRes 1200 provides 1200 dpi quality at full speed More than 220 levels of gray A lt Printer Features and Benefits Chapter 1 Printer Basics 20 Memory 32 MB 8150 8150 N 8150 DN 8150 HN of RAM expandable up to 160 MB using industry standard 100 pin DIMMs Dual In Line Memory Modules 64 MB 8150 MFP of RAM expandable up to 160 MB using industry standard 100 pin DIMMs Dual In Line Memory Modules Memory Enhancement technology MEt automatically compresses data to use RAM more efficiently Q 3 2 Gigabyte hard disk 8150 MFP Enhanced Productivity 8150 MFP Fast convenient walk up digital copying Advanced paper handling including electronic collation dual scan heads and automatic stapling
52. configuration page Numbers in the sample printout match the numbers in the printer messages page 227 The content of the configuration page varies depending on the options currently installed in the printer gt Continued on next page lt Checking the Printer s Configuration Chapter5 Problem Solving 315 HP LaserJet CA Rae _ LLL _ i 1 Printer Information lists the serial number HP JetSend IP addresses page counts and other information for the printer If the variable fuser mode has been set to HIGHI HIGHE i1GH3 the number of pages printed at the high fuser temperature is listed in parentheses after the page count 2 Event Log lists the number of entries in the log the maximum number of entries viewable and the last three entries The second page of the event log is the manufacturing page This page contains information that may assist HP Customer Care representatives in solving possible printer problems A Continued on next page lt Checking the Printer s Configuration Chapter5 Problem Solving 316 3 Installed Personalities and Options lists all printer languages that are installed such as PCL and PS and lists options that are installed in each DIMM slot and EIO slot 4 Memory lists the printer memory Driver Work Space DWS and I O buffering and resource saving information 5 Security lists the status of the printer s control panel lock control panel pas
53. envelope may wrinkle during printing A lt Paper Specifications Appendix A Specifications 410 Card Stock and Heavy Paper Note For best results use the Face up Bin Many types of card stock including postcards can be printed from Tray 1 Some card stock performs better than others because its construction is better suited for feeding through a laser printer For optimum printer performance do not use paper heavier than 53 Ib 199 g m in Tray 1 or 28 Ib 105 g m in other trays Paper that is too heavy might cause misfeeds stacking problems paper jams poor toner fusing poor print quality or excessive mechanical wear Note Printing on heavier paper may be possible if the tray is not filled to capacity and paper with a smoothness rating of 100 180 Sheffield is used A lt Paper Specifications Appendix A Specifications 411 Card Stock Construction Smoothness 36 53 Ib 135 199 g m card stock should have a smoothness rating of 100 180 Sheffield 16 36 Ib 60 135 g m card stock should have a smoothness rating of 100 250 Sheffield Construction Card stock should lie flat with less than 0 2 inch 5 mm of curl Condition Make sure card stock is not wrinkled nicked or otherwise damaged Sizes See page 392 Note Before loading card stock in Tray 1 make sure it is regular in shape and not damaged Also make sure the cards are not stuck together Card Stock Guidelines S
54. for cabling configurations Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor Move the printer to a level location lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 291 Problems with the Optional 7 bin Tabletop Mailbox continued Situation Solution Paper is not going tothe Verify that the correct output bin is selected in the printer correct output bin driver For more information on changing printer driver settings see the online help The paper does not meet the specifications for the output bin See page 392 for more information on paper Q specifications f you are trying to send print jobs to an optional multibin mailbox verify that the multibin mailbox has been installed on the printer and in the printer driver Also verify the multibin mailbox mode which will affect the print job destination The multibin mailbox will Verify that the power cord is firmly plugged into both the not power on multibin mailbox and the power receptacle Remove and reconnect the power cord Make sure that the C link cable is properly connected See page 292 for cabling configurations Verify that the cables are firmly attached to the printer lt q gt Correcting Output Quality Problems 292 Chapter5 Problem Solving n i I amaban tutte
55. have an optional envelope feeder print envelopes from Tray 1 see page 130 To print envelopes with the optional envelope feeder see page 123 If envelopes wrinkle see page 260 Envelopes with Double Side Seams Double side seam construction has vertical seams at both ends of the envelope rather than diagonal seams This style may be more likely to wrinkle Be sure the seam extends all the way to the corner of the envelope as illustrated below Acceptable Unacceptable lt q gt Paper Specifications Appendix A Specifications 408 Envelopes with Adhesive Strips or Flaps Envelopes with a peel off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or jams Envelope Margins 2 The following table gives typical address margins for a Commercial 10 or DL envelope Type of Address Top Margin Left Margin Return Address 0 5 in 15 mm 0 6 in 15 mm Delivery Address 2 in 51 mm 4 in 85 mm Note For the best print quality position margins no closer than 0 6 inch 15 millimeters from the edges of the envelope lt q gt Paper Specifications Appendix A Specifications Envelope Storage Proper storage of envelopes helps contribute to good print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the
56. hidden Remove any paper in this area by pulling it straight up and out of the printer B Be sure to remove all pieces of torn paper Replace the toner cartridge and close the top cover Continued on next page Clearing Paper Jams 215 A lt 216 Chapter5 Problem Solving AMI l a W N lt gt Clearing Paper Jams Chapter5 Problem Solving 217 Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area as shown in the graphic below 2 slowly and carefully pull the paper straight out of the printer so that it does not tear lt gt Clearing Paper Jams Chapter5 Problem Solving 218 Clearing the Left Door Fuser Area 1 Open the left door If an optional output device is installed first push it away from the printer to access the left door WARNING Avoid touching the adjacent fusing area It may be HOT 2 Remove any jammed or damaged paper from this area by pulling it out of the printer A 3 Press down on the green tabs B and carefully check for paper Be sure to remove all pieces of torn paper 4 Close the left door If an optional output device is installed push it back into place gt lt Clearing Paper Jams Chapter5 Problem Solving 219 Clearing the Optional Multibin Mailboxes 1 Remove the Face up Bin 2 Remove paper from area A by carefully pulling it out
57. installing the Printer Maintenance Kit see the instructions that come with it HP Policy on Non HP Printer Maintenance Kits Hewlett Packard Company cannot recommend use of non HP printer maintenance kits either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality gt For more information on the printer maintenance kit see the instructions that come with it lt Printer Maintenance Kit Chapter 4 Printer Maintenance 191 Managing the Toner Cartridge HP Policy on Non HP Toner Cartridges Hewlett Packard Company cannot recommend use of non HP toner cartridges either new or remanufactured Because they are not HP products HP cannot sad influence their design or control their quality Service or repairs required as a result of using a non Hewlett Packard toner cartridge will NOT be covered under the printer warranty To install a new HP toner cartridge and recycle the used cartridge follow the instructions included in the toner cartridge box and refer to the recycling guide included in the box Toner Cartridge Storage Do not remove the toner cartridge from its package until you are ready to use it CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Do not store the toner cartridge at temperatures above 95 F 35 C or below 32 F 0 C lt q gt Managing the Toner Cartridge Chapter 4 P
58. into place 5 Close the stapler unit cover replace the Face up Bin and turn the printer on Note If the printer runs completely out of staples or a staple jam requires that you remove all the staples in the path up to six copies may not be stapled Stapling Documents 5 bin Mailbox with Stapler The stapler can staple documents of 2 to a maximum of 20 pages on 16 to 28 Ib paper Letter and A4 size only The stapler should not be set as the default output bin If your job to be stapled is only one sheet or if it is greater than 20 sheets the printer will print your job to the bin but it will not be stapled For example if your print job is 30 sheets after 21 sheets are printed these 21 sheets will be sent to the stapler bin unstapled The other 9 will be printed and delivered to the stapler bin unstapled The Peal m can Ne up to 350 stapled sheets To have your job stapled send it to IL BIH x See pages 109 and 110 to choose the appropriate bin pr to oe mode you are using lt q gt Using the Stapler Chapter 2 Printing Tasks 115 Selecting the Stapler through the Software You can select the stapler through your software application or printer driver This is the recommended method for stapling If you are unable to designate the paper destination in your software or printer driver follow the instructions below for setting the overall default printer output bin selection Where and how you make selections de
59. is available in some printer drivers and provides a cost effective way to print draft pages To print more than one page on a sheet of paper look for a Layout or Pages Per Sheet option in the printer driver This is sometimes called 2 up 4 up or n up printing O Printing left to right gt Continued on next page lt Blank Back Page Chapter 3 Advanced Printing Tasks 153 Printing right to left A lt Blank Back Page Chapter 3 Advanced Printing Tasks 154 Customizing Tray 1 Operation Customize Tray 1 to fit your printing needs The printer can be set to print from Tray 1 as long as it is loaded or to print a mom ai 4 i the wpe of poe loaded is s specifically requested Set ST or TI sps from the Paper Handling Menu in ihe printers contra panel Print speed mioh be slightly slower when printing from Tray 1 when TES MODE F TEST Tray 1 Mode First If you do not keep paper in Tray 1 all the time or shee use Iray 1 e for manually feeding paper keep the default setting TES 1 MHODE F in the Paper Handling Menu PRAY OL Mi i ST means that the printer usually pulls paper from Tray 1 first bilge it i is bey or closed You can still choose paper from other trays by specifically choosing another tray in the printer driver or from your software application A lt Customizing Tray
60. items are not accessible ES Additional edge to edge configuration menu items appear Q This item appears only when an external input paper handling device is installed An edge to edge calibration page will print for the tray selected Allows you to set a value that will shift the placement of an image to the left or right on the page lt gt Paper Handling Menu Appendix B Control Panel Menus Item Values Explanation Paper Handling Menu Une item get only when MENU Es The printer apenas are Di ee or KAA a Normal temperature prints at 32 ppm Low temperature prints at 32 ppm Most paper types are set to H The exceptions are as follows Continued on next page Raises the temperature prints at 32 ppm Raises the temperature prints at 24 ppm Raises the temperature prints at 16 ppm A lt Appendix B Control Panel Menus Item Values Explanation Paper Handling Menu For acomplete list of supported paper types see page 397 CAUTION i Ler change the fuser mode to HISH HIGH or HIGHS be sure to change it back to the default cen one are done o Setting a paper type HIGHL HIGHS or HIGHS might shorten the life of some peoneumeble Sich as the fuser and might cause other failures or jams A lt Appendix B Control Panel Menus Print Quality Menu Some items in this menu can be accesse
61. maximum fusing temperature To avoid damaging the printer use only transparencies recommended for use in laser printers Q Do not print on both sides of labels transparencies envelopes custom paper or paper heavier than 28 Ib 105 g m2 Damage to the printer and paper jamming might result If you have problems printing transparencies use Tray 1 To print transparencies see page 137 lt q gt Paper Specifications Appendix A Specifications 406 Envelopes Note For best results use only Tray 1 or the envelope feeder and the Face up Bin Envelope Construction Envelope construction is critical Envelope fold lines can vary considerably not only between manufacturers but also within a box from the same manufacturer Successful printing on envelopes depends upon the quality of the envelopes When selecting envelopes consider the following components Weight See page 395 for supported envelope weight Construction Prior to printing envelopes should lie flat with less than 0 25 inch 6 mm curl and should not contain air Envelopes that trap air may cause problems Condition Make sure envelopes are not wrinkled nicked or otherwise damaged Sizes in Tray 1 See page 392 for supported paper sizes Sizes in the optional envelope feeder See page 395 for supported envelope sizes gt Continued on next page lt Paper Specifications Appendix A Specifications 407 If you do not
62. not appear in the in the Extensions folder If it is not present anywhere on your Chooser system you can obtain the driver from your Mac OS system software CD from Apple Computer Inc or call HP Customer Care The print job is not Another printer with the same or similar name might have sent to the desired received the print job Make sure that the printer name printer matches the name selected in the Chooser page 308 lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 307 Macintosh Problem Solving continued Situation Solution The print job has f you are printing an EPS file try downloading the fonts incorrect fonts contained in the EPS file to the printer before printing Use the HP LaserJet Utility page 80 f the document is not printing with New York Geneva or Monaco fonts go into the Page Setup dialog box and select Q Options to deselect substituted fonts lt gt Correcting Output Quality Problems Chapter5 Problem Solving Selecting an alternate PPD 1 2 Open the Chooser from the Apple menu Click the LaserWriter 8 icon If you are on a network with multiple zones select the zone in the AppleTalk Zones box where the printer is located Click the printer name you want to use in the Select a PostScript Printer box Double clicking will immediately generate the next few steps Click Setup This button might read Create for first time setup
63. on next page Printing Both Sides of Paper Optional Duplex Printing Accessory 117 lt q gt Chapter 2 Printing Tasks Guidelines for Printing Both Sides of Paper CAUTION Do not print on both sides of labels transparencies envelopes custom paper or paper heavier than 28 Ib 105 g m Damage to the printer and paper jamming might result You might need to configure the printer driver to recognize the duplexer See the printer software help for details To print on both sides of paper make the selection from the software or printer driver See the printer software help lf the printer driver does not have this option change the ee a from the Paper Handling Menu in the printer s control panel to DUPLE 0 Also in the Paper Handling Menu set Binding to long edge or Shon aus For more information see page 121 Note If a Custom Paper Tray is installed you cannot duplex standard paper sizes from Tray 1 Printing Both Sides of Paper Optional Duplex Printing Accessory 118 A lt Chapter 2 Printing Tasks Paper Orientation for Printing Both Sides of Paper The duplexer prints the second side of the paper first so paper such as letterhead and preprinted paper needs to be oriented as shown Load letter and A4 paper with the front side down and the top short edge toward the rear of the printer Load other sizes of paper with the front side down and the top short edge toward the prin
64. or support provider See the HP Customer Care pages at the front of this user guide The printer s nonvolatile memory NVRAM is full Some settings might have been reset to the factory defaults Print a configuration page and check the printer settings to determine which values have changed page 314 Hold down CANCEL JOB while turning the printer on This will clean up the NVRAM by removing old areas that are not being used If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Understanding Printer Messages 252 A lt Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action alternates with A temporary printing error occurred Turn the printer off reseat the duplexer and then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide The printer detected an error The numbers indicate the specific type of error Turn the printer off and then turn the printer on If the message appears only with a specific software application or print job simplify the job or print from a different application If the message persists contact the software vendor for assistance If the message is not related to a specific file or software applicati
65. page lt HP Digital Copy Installation Chapter6 HP Digital Copy 337 QIIVVAVTAAUUITELETUULAUVTHUUT fen he mounting bracket Note When locating the stand be sure to leave enough space to completely extend the optional output accessory away from the printer See page 328 for dimensions A lt HP Digital Copy Installation Chapter6 HP Digital Copy 338 Install the Copy Connect EIO Board CAUTION Make sure that the printer is turned off Insert the Copy Connect EIO Board that came with the HP Digital Copy into an 2 open EIO slot on the printer Use the screws that are in the existing EIO cover OQ to install the Copy Connect EIO Board Note If a cover is on the open slot use a screwdriver to remove the two f screws Remove the cover and install the Copy Connect EIO Board gt lt HP Digital Copy Installation Chapter6 HP Digital Copy 339 Install the Copy Connect Cable 1 Plug the Copy Connect cable into the HP Digital Copy A Note The icon on the cable should be facing up 2 Plug the other end of the Copy Connect cable into the Copy Connect EIO Board B The HP logo facing as shown 3 Ifyou have a copy stand wrap the excess cable as shown in the graphic on the next page C View with HP Digital Copy on tabletop gt Continued on next page lt HP Digital Copy Installation Chapter6 HP Digital Copy 340 View with HP Dig
66. paper flip the bin extension out as shown 8 Lift the input tray up to lock it into place For longer paper flip the tray extension out as shown HP Digital Copy Installation Chapter6 HP Digital Copy 335 Install the Printer on the Optional Input Accessory For detailed instructions on installing the printer onto the optional input accessory see the installation guide that comes with the accessory 1 Roll the Printer onto the Optional HP Digital Copy Stand gently rock the printer back and forth as you push it onto the stand rear view 8 2 When the printer is in place lock the wheels and rotate the levelers up or down to stabilize the printer 2 A lt HP Digital Copy Installation Chapter6 HP Digital Copy 336 Install the Optional Output Accessory Note For detailed information on installing the optional output accessory see the installation guide that came with the accessory 1 Roll the optional output accessory onto the HP Digital Copy Stand Note Be sure to properly align the mounting bracket as you roll the optional output accessory onto the HP Digital Copy Stand 2 After the front two rollers are on the base of the HP Digital Copy Stand attach the mounting bracket A 3 Roll the optional output accessory toward the printer until it clicks into place Continued on next
67. paper size The printer will go offline until the condition is corrected If the requested paper size or type is not available the printer asks if it should use another paper size or type instead Press VALUE to scroll through the available types and sizes Press SELECT to accept the alternate type or size lt q gt Understanding Printer Messages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action The RAM disk setting has been changed from the printer s control panel This change will not take effect until the printer reinitializes If you change the mode of the external device turn the printer off turn the printer on and wait for the printer to reinitialize The envelope feeder you are trying to install will not work for this printer To order an envelope feeder for the printer see page 42 Make sure the envelope feeder is installed correctly page 125 A printer error has occurred that can be cleared by pressing Go in the printer s control panel Understanding Printer Messages A lt Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action Remove jammed paper from the specified location page 202 Open and close the top cover to clear the message If the message persists after all jams have been cleared a sensor might be stuck or broken Contact an HP authorize
68. paper is outside of the recommended specifications problems may occur Continued on next page Clearing Paper Jams A lt Chapter5 Problem Solving 225 Situation Solution 6 When duplexing the printer rolls paper under Tray 3 and may cause a jam Pull Tray 3 out of the printer completely and remove any paper from under the tray Insert Tray 3 back into the printer 7 Printer may be dirty Clean the printer as described on page 197 8 Check that the correct paper size is installed page 390 9 Check that all damaged or jammed paper is removed by pulling it out of the printer Note If jams continue contact your authorized HP service provider A lt Clearing Paper Jams Chapter5 Problem Solving 226 Understanding Printer Messages The table on page 227 explains messages that might display on the printer s control panel Printer messages and their meanings are listed in alphabetical order with numbered messages following If a message persists indicates that a previous print job is still in the printers memory press GO to print or press CANCEL JOB to clear the job from the printers memory f a message persists after performing all of the recommended actions contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide lf a message persists requesting that you load a tray or if a message Q Note Not all messages are
69. printer off and then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide lt gt Understanding Printer Messages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action alternates with An error occurred in an external paper handling device Turn the printer off and then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide alternates with An error occurred in an external paper handling device Turn the printer off Disconnect the cables to all external paper handling devices and then reconnect them Turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Understanding Printer Messages 251 A lt Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action An error occurred in the printer s nonvolatile memory NVRAM and one or more printer settings has been reset to its factory default Print a configuration page and check the printer settings to determine which values have changed page 314 If this message persists contact an HP authorized service
70. the printer page 406 1 Pull out the envelope tray extender The tray extender will help reduce jams 2 2 To adjust the width guide to the size of the envelopes to be used push the tab on the left guide 3 Lift the envelope weight lever and insert the envelopes up to the fill mark Continued on next page A lt Printing Envelopes Chapter 2 Printing Tasks 127 4 Lower the lever The envelopes should be angled as shown A Do not angle them the opposite direction B Note Select the envelope size from the software application if the setting is available the printer driver or the Paper Handling Menu in the printer s control panel page 427 To print by Q type and size of paper see page 157 lt gt Printing Envelopes Chapter 2 Printing Tasks 128 Changing Fuser Levers for Printing Envelopes Note Once you have used this method to print envelopes return the fuser levers to the down position for standard paper media types 1 Open the left door If an optional output device is installed first push it away from the printer to access the left door WARNING Avoid touching the adjacent fusing area It may be HOT 2 Locate and lift up the two T shaped levers as shown in figure 2 Continued on next page A lt Printing Envelopes Chapter 2 Printing Tasks 3 Close the left door 4 Ensure that the Face up Bin is selected when printing envelopes
71. the message If you do not load the specified tray the printer will continue printing from the next available tray and the message will continue to display Load the requested paper into the specified tray See the Q sections on loading paper starting on page 89 Make sure that the trays are correctly adjusted for size The tray type settings and size for Tray 1 must be set from the printer s control panel page 157 If you are trying to print A4 or letter size paper and this message appears make sure the default paper size is set correctly from the Printing Menu in the printer s control panel Press Go to print from the next available tray Press VALUE to scroll through the available types and sizes Press SELECT to accept the alternate type or size lt gt Understanding Printer Messages Chapter5 Problem Solving 240 Printer Messages continued Message Explanation or Recommended Action Load the requested paper into the indicated tray or press SELECT to override the message and to print on a loaded paper size or similar messages requesting that you load paper Q Memory or file system configuration would not allow a mopy job to occur Only one copy will be produced If printing does not continue press GO A job cannot be stored on the printer because of memory or file system configuration An external paper handling device detected an unsupported
72. the printer driver Also verify the multibin mailbox mode which will affect the print job destination The multibin mailbox will Verify that the power cord is firmly plugged into both the not power on multibin mailbox and the power receptacle Remove and reconnect the power cord Make sure that the cable from the multibin mailbox is plugged into the printer C link connector If not turn the printer off plug the cable into the C link connector then turn the printer back on See page 292 for cabling configurations gt Verify that the cables are firmly attached to the printer lt Correcting Output Quality Problems Chapter5 Problem Solving 290 Problems with the Optional 7 bin Tabletop Mailbox Situation Solution Printer does not Make sure that the 7 bin Mailbox has been configured in recognize the mailbox the printer driver See page 62 for more information on accessing the printer driver Make sure that the C link cable is properly connected See page 292 for cabling configurations Make sure that all bins are properly installed f the printer still does not recognize the 7 bin Mailbox contact your dealer or authorized HP service provider Paper jams and paper Make sure that you are using the supported paper weights feeding problems page 392 Do not pull paper out of the bins while printing Check cables and connectors between the printer and the mailbox See page 292
73. the slider There are five settings for brightness A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 356 Menu Tabs continued book copy tab Allows you to make a copy of an open book with a single page of output for each page of the book Align the spine of the book with the book markings on the flatbed paper guides Follow the prompts provided on the control panel when using this mode You can copy multiple pages from a book and bind them together as one job See the job binding tab description for more information job binding tab Takes multiple copies from the flatbed and binds them together as one job All other copy settings such as stapling and number of copies will be applied to the bound job Follow the prompts provided on the control panel when using this mode configuration tab Provides configuration settings for the HP Digital Copy For example A Allows you to turn on or off the audible key feedback Allows you to adjust the control panel display contrast lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 357 Menu Tabs continued about tab Used to find available help topics Displays system version information current page counts for the flatbed and automatic document feeder number of pages until the next required service Q Context sensitive Help Press the to enter the HP Digital Copy help system Follow the promp
74. the value to sete cei with the paper size currently loaded in Tray 1 For supported paper types see page 397 Paper Handling Menu This tem appears only when 7 i ASSETTE Set the value to AAt aah the paper ie currently loaded in Tray 1 A lt Appendix B Control Panel Menus Item Values Explanation For supported paper types see page 39 7 Set the value to correspond with the paper type currently loaded in Tray 2 For supported paper types see page 397 Set the value to correspond with the paper type currently loaded in Tray 3 For supported paper types see page 39 7 This item appears only when a fourth paper tray is installed Set the value to correspond with the paper type currently loaded in Tray 4 For supported paper types see page 39 7 This item appears only when a fifth paper tray is installed Set the value to correspond with the paper type currently loaded in Tray 5 Paper Handling Menu OPT i BIH x appears only when a mailbox is paali Set the value to correspond with the appropriate bin A lt Appendix B Control Panel Menus Item Values Explanation Feed the paper manually from ees 1 rather than automatically from a tray When HENLE and Tray 1 is empty the printer goes offline when it receives a Pen job and displays For more information see page 156 This item appears only when an opt
75. 1 Operation Chapter 3 Advanced Printing Tasks 155 Tray 1 Mode Cassette TRR i Mi rE means the printer treats Tray 1 like the internal trays DE of looking on paper in Tray 1 first the printer pulls paper either starting from the bottom tray upward or the tray that matches type or size settings selected from the software When 1 MODE COSSETTE is set an option appears in the Paper Handling Menu to e E size as well as type settings for Tray 1 p Through the printer driver or from within your software application you can select paper from any tray including Tray 1 by type size or source To print by type and size of paper see page 157 lt q gt Customizing Tray 1 Operation Chapter 3 Advanced Printing Tasks 156 Manually Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1 such as envelopes or letterhead If Manual Feed is selected the printer will print only from Tray 1 Select Manual Feed through the software or printer driver Manual Feed can also be enabled from the Paper Handling Menu in the printer s control panel Note When Manual Feed is selected if TEA fT nE dae Q automatically prints if paper is in the Sean I 1 TTE the printer prompts to load Tray 1 whether or not Tray 1i is igadied This enables you to load different paper if necessary Press Go to print from Tray 1 lt q gt Customizing Tray 1 Operation Chapter 3 Advanced P
76. 103 problem solving 290 button functions 8 bin mailbox HP Digital Copy 359 mode 106 paper jams 219 C problem solving 288 cable configuration 292 card stock 410 A cleaning page 199 accessories cleaning the printer 197 hard disk 40 collation mopying 146 installing hard disk 479 configuration options 37 description of printer 32 A ordering 42 configuration menu_445 acoustic emissions 419 configuration of MBM menu_456 AutoCAD printer driver 70 configuration page lt checking 313 printing 314 connectivity 30 context sensitive help HP Digital Copy 357 control panel HP Digital Copy 347 keys 56 layout 53 lights 54 messages 226 printing a menu map 59 317 control panel menus about 58 configuration menu 445 configuration of MBM 456 duplex registration menu 464 EIO menu 460 I O menu 457 information menu 424 paper handling menu 427 print quality menu 435 printing a menu map 59 printing menu 439 private stored jobs menu 423 resets menu 465 control panel overlay installing 342 copy connect cable installing 339 copy connect EIO board installing 338 customer support 3 custom sized paper loading 163 setting 143 D Declaration of Conformity 504 default configurations HP Digital Copy 358 default setting restoring 465 dimensions of printer 412 DIMMs about 27 installing 471 verifying 475 directory page 320 document quality HP Digital Copy 371 downloadable firmware 31 dual in l
77. 4 and 5 1 Open the tray until it stops 2 Raise the paper stack and remove the excess paper Loading the Input Tray 97 A lt Chapter 2 Printing Tasks 98 Loading the Optional 2000 sheet Input Tray Tray 4 An optional 2000 sheet Input Tray Tray 4 is available for the printer The tray fits under the printer and acts as a base Note To avoid a paper jam never open the tray while it is in use For paper specifications see page 390 1 Slide Tray 4 open until it stops 2 Pull the front guide out by the blue pin Place the guide into the slots in the top and bottom of the input tray that correspond to the paper size you are loading and push in the pin 3 Repeat step 2 to adjust the back guide Continued on next page A lt Loading the Input Tray Chapter 2 Printing Tasks 99 4 Repeat step 2 to adjust the left guide Note To load 11 x 17 inch paper move the left guide to the back of the tray Be sure to place the left guide in the top and bottom slots marked for 11 x 17 inch paper 5 Load up to 2000 sheets of paper into the tray Do not allow paper to extend above the paperfill mark on the sides For loading instructions see steps 7a and 7b on page 95 Continued on next page A lt Loading the Input Tray Chapter 2 Printing Tasks 100 6 Press down on all four corners of the paper stack to ensure the paper rests flat in the tray without bending
78. Cartridge Life Chapter 7 Service and Support 386 HP Software License Terms ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS IF YOU DO NOT ACCEPT THESE LICENSE TERMS YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND Q The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License Grant HP grants you a license to Use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership gt The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title to or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms lt HP Software License Terms Chapter 7 Service and Support 387 Copies and Adaptations You may only make copies or adaptations of the Software for archival p
79. Curl or Wrinkles or Characters Skew Wave Creases lt Correcting Output Quality Problems Chapter5 Problem Solving Light Print or Fade Specks Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases Troubleshooting Steps Follow the steps in the order they are listed S S S lt S S lt 1 Print a few more pages to see if the problem will correct itself 2 Clean the inside of the printer or use the printer s cleaning page 3 Make sure EconoMode is off 4 Turn over the stack of paper in the tray Also try rotating the paper 180 degrees Correcting Output Quality Problems 256 A lt Chapter5 Problem Solving 257 Troubleshooting Steps Follow the steps in the order they are listed 5 Check the paper or Q other print media type and quality Light Print or Fade Specks Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Curl or Wave Wrinkles or Creases S S S S S S lt S lt S lt S lt S vA vA vA v v 6 Check the environment page 329 v v 7 Make sure paper is loaded correctly and guides are not too tight or too loose against the paper stack Vv v 8 Print to a different output bin gt
80. Digital Copy Maintenance Clean the Document Cover the Document Holder and the Flatbed Glass Use a dry cloth or a cloth with a neutral cleanser or isopropyl alcohol to remove dirt from the document cover document holder and flatbed glass O CAUTION Do not use organic solvents such as a thinner Make sure that no liquid enters the scanner from the edges of the flatbed glass Document Cover Document Holder Flatbed Glass gt lt HP Digital Copy Maintenance Chapter6 HP Digital Copy Cleaning the Automatic Document Feeder Feed Roller Exit Roller Pick Roller Pad Paper Guide Idler Roller Automatic Document Feeder Glass Continued on next page HP Digital Copy Maintenance A lt Chapter6 HP Digital Copy 375 Pad Use a cloth with isopropyl alcohol to wipe the pad in a downward direction Be careful not to hook the springs when wiping A dirty pad can cause double feeds Automatic Wipe the glass lightly with a cloth and isopropyl alcohol to remove 2 Document Feeder any paper dust or toner Dirty glass can cause vertical streaking Glass when using the automatic document feeder Pick Roller Use a cloth with isopropyl alcohol to wipe the roller in a horizontal f direction Be careful not to damage the surface of the roller A dirty pick roller can cause misfeeds paper slipage and jams Feed Exit and Use a cloth with isopropyl alcohol to wipe the rollers in a
81. HP LaserJet 8150 8150 N conenis 0 8150 DN 8150 HN and 8150 MFP Printers Howto OD Index Q A v Use of this electronic document indicates that you accept the Copyright and License terms Copyright 2001 Hewlett Packard Company User Guide Copyright and License Copyright Hewlett Packard Company 2001 All Rights Reserved Except as allowed by copyright laws or herein reproduction adaptation or translation without prior written permission is prohibited A user of the Hewlett Packard printer associated with this user guide is granted a license to a print hard copies of this user guide for PERSONAL INTERNAL or COMPANY use subject to the restriction not to sell re sell or otherwise distribute the hard copies and b place an electronic copy of this user guide ona network server provided access to the electronic copy is limited to PERSONAL INTERNAL users of the Hewlett Packard printer associated with this user guide Second Edition April 2001 Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with respect to this information HEWLETT PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE Hewlett Packard shall not be liable for any direct indirect incidental consequential or other damage alleged in connection with the furnishing or use of this information Tr
82. Jet printers This is an online user guide provided on compact disc This CD ROM contains all supported languages An additional copy of the getting started guide and the ready reference guide Available in all supported languages Instructions for installing the 3000 sheet Stacker and 3000 sheet Stapler Stacker C4265 60104 C4265 99001 English version C4788 90900 51 A lt Chapter 1 Printer Basics Item Description or Use Order Number Documentation HP 3000 sheet Stacker continued and HP 3000 sheet Stapler Stacker C4779x and C4788x User Guide Accessories and Supplies This is an online user guide provided on compact disc C4788 90901 52 A lt Chapter 1 Printer Basics 53 Control Panel Layout The control panel includes three indicator lights six keys and a 2 line display 16 characters per line 2 line display A lt Control Panel Layout Chapter 1 Printer Basics 54 Control Panel Lights Light Indication Ready Off The printer is offline or has an error Solid The printer is ready to print Blinking The printer is going offline please wait Data Off The printer has no data to print Solid The printer has data to print but is not ready or is offline A Blinking The printer is processing or printing the data lt Control Panel Layout Chapter 1 Printer Basics Light Indication Attention Off The printer has no
83. Mailbox with Stapler has been recognize the 5 bin configured in the printer driver See page 62 for more Mailbox with Stapler information on accessing the printer driver Make sure that the cable from the 5 bin Mailbox with Stapler is plugged into the printer C link connector If not turn the printer off and plug the cable into the C link connector then turn the printer back on See page 292 for cabling configurations Make sure that all bins are properly installed f the printer still does not recognize the 5 bin Mailbox with Stapler contact your dealer or authorized HP service provider lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 286 Problems with the Optional 5 bin Mailbox with Stapler continued Situation Solution Printer does not Check the cable between the Mailbox and the stapler recognize stapler Make sure it is properly connected at both ends See 4 page 292 for cabling configurations S The 5 bin Mailbox with Make sure that the power cord is firmly plugged into both Stapler will not power the 5 bin Mailbox with Stapler and the power receptacle on Remove and reconnect the power cord Make sure that the cable from the 5 bin Mailbox with Stapler is plugged into the printer C link connector If not turn the printer off plug the cable into the C link connector then turn the printer back on See page 292 for cabling configurations Verify that the cables are
84. P Digital Copy Accessories and Supplies Used in place of the C2975A 2000 sheet Input Tray Tray 4 or the 2 x 500 sheet Tray Trays 4 and 5 when an output accessory is attached Note The printer stand cannot be used with the stand for the HP Digital Copy This is the preferred C4231A configuration for the printer and copy module A lt Chapter 1 Printer Basics Order ltem Description or Use Number Printing HP Multipurpose Paper HP brand paper fora HPM1120 Supplies Other HP media is variety of uses 1 box of 10 reams 500 sheets available where office aaa id each To order a sample products are sold in the U S call 1 800 471 4701 HP LaserJet Paper Premium HP brand paper HPJ1124 Other HP media is for use with HP LaserJet printers 1 box of available where office roducts are sold 10 reams 500 sheets p i each To order a sample in the U S call 1 800 471 4701 Toner Cartridge Replacement C4182X 20 000 pages Accessories and Supplies HP UltraPrecise toner cartridge A lt Chapter 1 Printer Basics Order ltem Description or Use Number Printing Staple Cartridges 3 pack of staple C3772A Supplies 5 bin Mailbox with cartridges Each continued Stapler cartridge contains 2000 staples Staple Cartridges 3 pack of staple C4791A 3000 sheet Stapler Stacker Accessories and Supplies cartridges Each cartridge contains 5 000 staples A lt C
85. P LaserJet Printer Family Paper Specifications Guide The printer is suited for the use of recycled paper according to DIN 19 309 Declaration of Conformity according to ISO IEC Guide 22 and EN45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard gt Boise Idaho 83714 1021 USA lt Declaration of Conformity Appendix E Regulatory Information 505 declares that the product Product Name HP LaserJet 8150 8150 N 8150 DN 8150 HN 8150 MFP Model Number C4265A C4266A C4267A C4268A C4269A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC EN 55022 1998 Class B 3 EN 55024 1998 EN 61000 3 2 1995 A EN 61000 3 3 1995 lt Declaration of Conformity Appendix E Regulatory Information FCC Title 47 CFR Part 15 Class B 3 ICES 002 Issue 2 AS NZS 3548 1995 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interferenc
86. Panel Menus Item Values Explanation ifk and up This item appears only when 0 GH Specify the amount of memory for I O buffering The maximum amount of memory available for I O buffering is determined by the amount of memory installed in the printer the languages installed in the printer and by other memory allocations that must be made Press VALUE to change settings by increments of 10 up to 100 KB or by increments of 100 above 100 KB Select the speed at which data is transmitted to the printer Es The printer accepts faster parallel communications used for connections with newer computers Ho The printer accepts slower parallel communications used for connections with older computers TO Menu Turn the bidirectional parallel communication on or off The default is set for a bidirectional parallel port IEEE 1284 This setting allows the printer to send status readback messages to the computer Turning the parallel advanced functions on might slow language switching A lt Appendix B Control Panel Menus EIO Menu Item EIO enhanced input output Menus depend on the particular accessory product installed in an EIO slot of the printer If the printer contains an HP JetDirect print server EIO card you can configure basic networking parameters using the EIO Menu Values Explanation Ho The JetDirect Menu is not accessible YES The JetDirect Menu
87. Send 78 print quality 254 LaserJet Resource Manager 86 PS errors 298 LaserJet Utility 81 85 repeating paper jams 224 Macintosh 74 80 Proof and Hold jobs 170 network 83 PS 67 obtaining most recent_70 PPDs 67 Q typical or custom install 71 quick copy 167 Web JetAdmin 83 Windows 3 1x 73 R Windows 9x NT 4 0 and Windows 2000 72 resets menu 465 speed printing 419 Resolution Enhancement technology REt 26 stapler clearing jams 222 Resource Manager HP LaserJet 86 status bar RIP ONCE HP Digital Copy 348 about 147 storing jobs 176 hard disk 48 supplies ordering 42 A support services 3 S service and support information 380 T settings temperature operating environment 419 v 522 temporary error loading 93 HP Digital Copy 378 paper jams 207 p toner cartridge problem solving 280 a checking toner level 192 troubleshooting life expectancy 192 HP Digital Copy 345 limited warranty 385 See problem solving 2 managing 191 2000 sheet input tray loading 98 printing with low toner 194 two sided printing 117 resetting HP TonerGauge 193 storage 191 V TonerGauge 193 variable fusing mode 160 transparency specifications 405 VCCI statement Japan 510 Tray 1 clearing paper jams 204 W customizing modes 154 warranty statement 381 loading 89 watermark 148 manual feed 156 Web JetAdmin 83 problem solving 280 installing 63 Tray 2 and 3 web servers supported 83 loading 93 weight of printer 416 paper jam 206 Windows
88. T to print the font list The PS font list shows the PS fonts installed and gives a sample of those fonts The following describes the information that can be found on the PCL font list Font gives the font names and samples Pitch Point indicates the pitch or point size of the font Escape Sequence a PCL programming command is used to select the designated font See the legend at the bottom of the font list page A Continued on next page lt Checking the Printer s Configuration Chapter5 Problem Solving Note For step by step instructions on using printer commands to select a font with DOS applications see page 486 Font is the number used to select fonts from the printer s control panel not the software application Do not confuse the font with the font ID described below The number indicates the DIMM slot where the font is stored SOFT Downloaded fonts that stay resident in the printer until other fonts are downloaded to replace them or until the printer is turned off INTERNAL Fonts that permanently reside in the printer Font ID is the number you assign to soft fonts when you download them through software Checking the Printer s Configuration 319 A lt Chapter5 Problem Solving 320 File Directory Page HP LaserJet CA oackann 1 Disk Information indicates the disk model number serial number capacity available free space and whether you may w
89. above press Go twice The page containing the error will automatically be reprinted if jam recovery is enabled Or you might want to press CANCEL JOB to clear the job from the printer s memory alternates with A temporary printing error occurred Press Go The page containing the error will automatically be reprinted if jam recovery is enabled If the error does not clear turn the printer off then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Understanding Printer Messages A lt Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action An internal error has occurred Turn the printer off for at least 5 minutes and then turn the printer on The message might clear and then reappear when the next print job is sent If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide alternates with A temporary printing error occurred Turn the printer off then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Understanding Printer Messages A lt Chapter5 Problem Solving 24r Printer Messages continued
90. ademark Credits Acrobat is a trademark of Adobe Systems Incorporated PostScript is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions Arial Monotype and Times New Roman are U S registered trademarks of the Monotype Corporation Helvetica Palatino Times and Times Roman are trademarks of Linotype AG and or its subsidiaries in the U S and other countries Microsoft MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc ENERGY STAR is a U S registered service mark of the U S EPA A v HP Customer Care Thank you for your purchase Along with your product you receive a variety of support services from Hewlett Packard and our support partners These services are designed to give you the results you need quickly and professionally Online Services For 24 hour access to information over your modem we suggest these services World Wide Web Printer drivers updated HP printer software plus product and support information may be obtained from the following URLs in the U S http www hp com in Europe http www2 hp com A Continued on next page lt Printer drivers may be obtained from the following sites in China http www hp com cn in Japan http www jpn hp com in Korea http www hp co kr in Taiwan http www hp com tw or the local driver websi
91. alled only on the network administrator s computer Load all other applicable software on the server and all client computers To manage printers open the server based tool HP Web JetAdmin in your web browser For more information go to www hp com go webjetadmin The most recent drivers additional drivers and other software are available from the Internet Depending on the configuration of Windows driven computers the installation program for the printer software automatically checks the computer for Internet access to obtain the latest software If you do not have access to the Internet see the HP Customer Care pages at the front of this user guide to obtain the most recent software Included with the printer is a compact disc containing the HP LaserJet Printing System On the compact disc are software components and drivers that benefit end users and network administrators See the ReadMe file for the most current information A Continued on next page lt Printer Software Chapter 1 Printer Basics 64 The Printing System includes software designed for end users operating in the following environments Microsoft Windows 3 1x Microsoft Windows 9x Microsoft Windows NT 4 0 Windows 2000 IBM OS 2 version 2 0 or greater Apple Mac OS 7 5 or greater AutoCad The Printing System also includes software for network administrators using the following network operating systems Novell NetWare 3 x 4 x or 5 x Micros
92. and other software is provided on the compact disc Use the Apple LaserWriter 8 Driver that comes with the computer Continued on next page A lt Printer Software Chapter 1 Printer Basics 81 HP LaserJet Utility Macintosh Note The HP LaserJet Utility is not supported for Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish HP LaserJet Utility allows control of features that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following Q Customize the printer s control panel messages Name the printer assign it to a zone on the network download files and fonts and change most of the printer settings Set a password for the printer From the computer lock out functions on the printer s control panel to prevent unauthorized access See the printer software help Configure and set the printer for IP printing Initialize disk or flash memory Manage fonts in RAM disk or flash memory Administer Job Retention features gt See the LaserJet utility guide for more information lt Printer Software Chapter 1 Printer Basics 82 Fonts Note Fonts are not supported for Traditional Chinese Simplified Chinese Korean and Japanese on Macintosh computers Forty five screen fonts are installed that correspond with the PS fonts r
93. anent downloaded fonts macros or patterns in memory when the printer language or resolution is changed If you do not have an optional hard disk or flash DIMM for storing downloaded resources you might want to change the amount of memory allocated to each language when downloading an unusually large number of fonts or if the printer is in a shared environment The minimum amount of memory that can be allocated to Resource Saving is 400 KB each for PCL and PS To determine how much memory to allocate to a language 1 From the Configuration Menu set RESOURCE SAUE 0H page 448 You might need to add memory to the r in ere ing this option to appear in the printer s control panel A Continued on next page lt Adjusting Memory Settings Appendix C Printer Memory and Expansion 47 2 Also from the Configuration Menu choose either F j Fy and change the setting to the highest value e This a amount wie vary depending upon how much memory is installed in the printer 3 Using a software application download all the fonts you want to use in the selected language 4 Print a configuration page page 314 The amount of memory used by the fonts is listed next to the language Round this figure up to the nearest 100 KB For example if 475 KB are shown 500 KB should be reserved 5 From the Configuration Menu set FEL H to the value determined in step 4 6 Repeat step 3 You must download all fonts a
94. ao O I Q O aN On O y O O o W o gt TO m GS I o u O oO Cc Qc w oO aO O HII L MMO D HLT LTT D lt gt Printer Information Chapter 1 Printer Basics 37 Accessories and Supplies You can increase the capabilities of the printer with optional accessories and supplies Use accessories and supplies specifically designed for the printer to ensure optimum performance The printer supports three enhanced input output EIO cards Other accessories and options are available For ordering information see page 42 lt q gt Accessories and Supplies Chapter 1 Printer Basics Suggested Accessories 2 x 500 sheet Input Tray Trays 4 and 5 2000 sheet Input Tray Tray 4 Printer Stand HP Digital Copy Stand Custom Paper Tray HP LaserJet MFP Upgrade Kit Continued on next page Accessories and Supplies 38 A lt Chapter 1 Printer Basics 39 3000 sheet Stapler Stacker or 3000 sheet Stacker 5 bin Mailbox with Stapler L 8 bin Mailbox Ca Envelope Feeder 7 bin Tabletop Mailbox CZ HP Fast InfraRed Connect A Continued on next page lt Accessories and Supplies Chapter 1 Printer Basics 40 Optional Hard Disk The Hard Disk accessory can be used to
95. are application For more information see page 157 Some items in this menu such as duplex and manual feed can be accessed from a software application or from the printer driver if the appropriate driver is installed Printer driver and software application settings override control panel settings For more information see page 146 Q Item Values Explanation For supported This item appears only when the optional envelope sizes envelope feeder is installed Set the value to see page 395 correspond with the envelope size currently loaded in the envelope feeder Note The default indicated here is for 110V printers The default envelope size for 220V printers is DL lt q gt Paper Handling Menu Appendix B Control Panel Menus Item Values Explanation For supported paper types see page 39 7 This item appears only when the optional envelope feeder is installed Set the value to correspond with the envelope type currently loaded in the envelope feeder Determine how the printer will use Tray 1 buli paper from that tray first CASSETTE A papar size must be assigned to Tray 1 a using the 7 in this menu when TRA i i allows Tray 1 to be used as a cores tray For more information see page 154 If paper is loaded in Tray 1 the printer will oe aG next item rTE This For supported paper sizes see page 390 ale tem appears only when 7 i CASSETTE Set
96. are application settings override printer driver settings If you cannot access a menu or item it is either not an option for the printer or your hemor colministiate has eke the function The control panel reads RECESS DEMTED MEHUS LOCKED See your network administrator To print a control panel menu map See page 317 for information on how to print a control panel menu map A lt Control Panel Layout Chapter 1 Printer Basics Paper Handling LED Status Interpretation Use the following table to interpret the status lights on the Optional 2000 sheet Input Tray Tray 4 the Optional 2 x 500 sheet Input Tray Trays 4 and 5 and the optional HP output devices Optional 2000 sheet Input Tray and the Optional 2 x 500 sheet Tray Light Trays 4 and 5 Optional HP Output Devices Solid Green The accessory is on and The accessory is on and ready ready Solid Amber The accessory is The accessory is experiencing a hardware experiencing a hardware malfunction malfunction Paper Handling LED Status Interpretation 60 A lt Chapter 1 Light Printer Basics Optional 2000 sheet Input Tray and the Optional 2 x 500 sheet Tray Trays 4 and 5 Optional HP Output Devices Flashing Amber Off The accessory has a paper jam or a page needs to be removed from the tray even if the page is not jammed The lower right door might be open The printer might be in Power Save mode Press Go
97. away from the printer 3 Pull the mailbox away from the printer and remove any paper in area B Be sure to remove any torn pieces of paper WARNING Avoid touching the adjacent fusing area or area C It may be HOT 4 Remove any paper in area C by carefully pulling it out of the printer Note When clearing paper jams be very careful not to tear the paper If a small piece of paper is left in the printer it could cause additional jams If paper jams are a recurring problem see page 224 Continued on next page lt q gt Clearing Paper Jams Chapter5 Problem Solving 220 5 Remove any paper that is only partially in the output bins 6 Remove any paper from the vertical transportation path D on the back of the mailbox You may need to open a door 7 Push the mailbox into place A lt Clearing Paper Jams Chapter5 Problem Solving 221 Clearing Jams from an Optional HP Output Device For more information on an optional HP output device see the user guide that came with the device A lt Clearing Paper Jams Chapter5 Problem Solving 222 Clearing Jams from the Stapler 5 bin Mailbox with Stapler Note For more information on an optional HP output device see the user guide that came with the device 1 Remove the Face up Bin 2 Open the stapler unit cover 3 Press the colored tab with your forefinger and pull the colored circular tab with your other foref
98. been installed Setting this item to YE will reset the HP TonerGauge to full ito 5a Specifies the number of quick copy jobs that can be stored on the printer s hard disk lt q gt Configuration Menu Appendix B Control Panel Menus 455 Item Values Explanation Sets the amount of time that quick copy proof and hold private and stored jobs are kept before being automatically deleted from the queue A lt Configuration Menu Appendix B Control Panel Menus Configuration of MBM Menu This menu defines the operating mode for the 7 bin Tabletop Mailbox 8 bin Mailbox or 5 bin Mailbox with Stapler Item Value Explanation Configuration of MBM Menu Defines the operating mode for the multibin mailbox that is installed st Each bin can be addressed individually as the aoao and can have a name assigned to it by the network or printer administrator STECKER Stacks the output from the lowest bin to the top a of job boundaries This operating mode takes advantage of the total capacity of the bins The software sees the multibin mailbox as one logical bin IME SE roe Automatically separates incoming jobs ae may have multiple copies and assigns a bin to each It uses all the bins but the software sees the multibin mailbox as one logical bin If a bin is full the printer automatically sends the job to the next available bin Ge Automatically separates mopies Each m
99. cation is required Note HP LaserJet Resource Manager is not available for the Macintosh If you are using a Macintosh these features are available in the HP LaserJet Utility version 3 5 1 or greater Continued on next page A lt Printer Software Chapter 1 Printer Basics Use the HP LaserJet Resource Manager to do the following Initialize disk and flash memory Download delete and manage fonts to disk and flash memory across networks PostScript Type 1 PostScript Type 42 True Type fonts converted to PostScript format TrueType and PCL bitmap fonts Download delete and manage printer firmware across networks Note To download Type 1 fonts Adobe Type Manager must be loaded and turned on Update the HP Digital Copy firmware operating system Printer Software 87 A lt Chapter 2 Printing Tasks 2 Note Overview Printing Tasks Overview This chapter presents basic printing tasks such as Loading the Input Tray Selecting the Output Bin Using the Stapler Printing Both Sides of Paper Optional Duplex Printing Accessory Printing Envelopes Printing Special Paper For more information on an optional HP output device see the user guide that came with the device For copying information see HP Digital Copy on page 324 88 A lt Chapter 2 Printing Tasks 89 Loading the Input Tray Loading Tray 1 Note For paper specifications see page 390 To c
100. ccess door is open and must be closed for printing to continue Either the top cover or the left door is open and must be closed for printing to continue The EIO disk had a critical failure and can no longer be used f Reseat the EIO disk If the message continues replace it with a new EIO disk The requested operation could not be performed You might have attempted an illegal operation such as trying to download a file to a non existent directory Delete files from the EIO disk and then try again Use HP LaserJet Resource Manager to download or delete files and fonts See the software help for more information The EIO disk is protected and no new files can be written to it gt Disable the write protection through HP LaserJet Resource Manager lt Understanding Printer Messages Chapter5 Problem Solving 231 Printer Messages continued Message Explanation or Recommended Action The EIO network card is not working correctly Reseat the EIO accessory If the message continues replace it with a new EIO accessory parameter is the accessory slot number for this disk accessory card The disk accessory card takes a long time to initialize The first Q The EIO disk is not working correctly Remove the EIO disk from the slot indicated Reseat the EIO disk If the message continues replace it with a new EIO disk lt gt Understanding Printer Messages
101. ce up Bin of the printer The following Mailboxes are available for the printer 7 bin Tabletop Mailbox each bin holds up to 120 sheets of paper 8 bin Mailbox each bin holds up to 250 sheets of paper 5 bin Mailbox with Stapler each bin holds up to 250 sheets of paper These mailboxes attach to the left side of the printer They can work in one of the following operating modes Mailbox Each bin can be addressed individually as the output destination and can have a name assigned to it by the network or printer administrator Collator In this mode the device automatically separates mopies Each mopy is delivered in consecutive bins starting from the top bin In this case one job contains several mopies Continued on next page A lt Selecting the Output Bin Chapter 2 Printing Tasks 107 Job Separator Print jobs are automatically sent one job per bin to the first empty bin beginning at the top bin Non empty bins are skipped If all bins have paper the job will be sent to the first non full bin starting at the top If a bin becomes full the system will stop until paper is removed from that bin Delivery then resumes in the same bin Stacker This mode stacks the printed output from the lowest bin to the top regardless of job boundaries This mode of operation takes advantage of the total capacity of the mailbox bins The device is seen by the software as one logical bin A lt Selecting the Output B
102. cessories See the graphic on page 328 for dimensions It is also important to leave space between the stand and the desired location to allow access to the cables during installation To use the HP Digital Copy Stand you must have installed a 2000 sheet Input Tray or a 2 x 500 sheet Input Tray gt Continued on next page lt HP Digital Copy Installation Chapter6 HP Digital Copy 333 WARNING Use caution when completing the following steps Once you place the HP Digital Copy on the stand bumping or moving may cause it to tip The printer must be moved into position immediately after installation of the HP Digital Copy is complete 2 With one other person lift the HP Digital Copy and align it with the screws on the HP Digital Copy Stand 3 With a flathead screwdriver screw the HP Digital Copy onto the stand CAUTION Operating the HP Digital Copy with the shipping lock in place might damage the device It is important that you perform steps 4 and 5 4 Unscrew and remove the shipping lock Continued on next page HP Digital Copy Installation Chapter6 HP Digital Copy 334 5 Rotate the shipping lock and reinsert it into the HP Digital Copy in the unlocked position this shipping lock is necessary for future moves 6 To install the output bin hold the bin vertically as shown and push down to attach the bin to the metal guides 7 Pull the output bin down For longer
103. click Print click Printers and then click Options The actual steps can vary this is the most common method From the Windows control panel double click Printers highlight the printer and click Setup Note Settings in the printer driver and software application override the printer s control panel settings Software application settings override printer driver settings Printer Software 76 A lt Chapter 1 Printer Basics A Choose the Right Printer Driver for Your Needs For Windows choose a printer driver based on the way you use the printer Use the PCL 6 driver to take full advantage of the printer s features Unless backward compatibility with previous PCL drivers or older printers is necessary the PCL 6 driver is recommended Use the PCL 5e driver if you want print results to look comparable to those from older printers Use the PS driver for compatibility with PostScript Level 3 needs Q The printer automatically switches between PS and PCL printer languages For the Macintosh use the Apple LaserWriter 8 Driver which is a PS driver Printer Driver Help Each printer driver has help screens that can be activated either from the Help button the F1 key or a question mark symbol in the upper right corner in the printer driver depending on the Windows operating system used These help screens give detailed information about the specific driver Printer driver help is separa
104. cognize Tray 4 contact your dealer or authorized HP service provider lt Correcting Output Quality Problems Chapter5 Problem Solving Problems with the Optional 5 bin Mailbox with Stapler Situation Solution The job was not stapled Jobs sent to the stapler might not be stapled for one or more of the following reasons The stapler is out of staples and fliTG CONTINUE is set to The wrong size or type of paper was used for the job More than 20 pages were sent to the stapler exceeding its capacity The stapler has bent or broken staples in the stapler head See page 222 A staple jam was recently cleared up to 2 following jobs might not be stapled The job was sent to a bin other than the stapler bin because the wrong size or type of paper was used for the job One page jobs will not be stapled The interface cable between the mailbox and the stapler unit may be defective or not connected properly Correcting Output Quality Problems A lt Chapter5 Problem Solving 285 Problems with the Optional 5 bin Mailbox with Stapler continued Situation Solution General repeated Check to see that the job to be stapled is less than 2 mm stapler jam problems thick Stapler may have some trapped staple wires that are obstructing the magazine Remove loose staples and paper dust from the inside of the stapler page 222 Q Printer does not Make sure that the 5 bin
105. d Product Repair Assistance for the U S and Canada Call 208 323 2551 Monday through Friday from 6 am to 6 pm Mountain ad Time free of charge during the warranty period However your standard long distance phone charges still apply Have your system nearby and your serial number ready when calling If you know your printer needs repair call 1 800 243 9816 to locate your nearest HP Authorized service provider or call 208 323 2551 for HP centralized service dispatch Post warranty telephone assistance is available to answer your product questions Call 900 555 1500 2 50 per minute U S only or call 1 800 999 1148 25 per call Visa or MasterCard U S and Canada Monday through Friday from 6 am to 6 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change lt q gt European Customer Support Center Language and In Country Options Available Open Monday through Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By 2 calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP have the following Q information ready product name and serial number date of purchase and description of the prob
106. d from a software application or from the printer driver if the appropriate driver is installed Printer driver and software application settings override control panel settings For more information see page 146 Item Values Explanation Print Quality Menu Select the resolution from the following values As i Produces draft print quality at the printers maximum a 32 ppm 300 dpi dots per inch is recommended for some bitmapped fonts and graphics and for compatibility with the HP LaserJet III family of printers it Produces high print quality at the printer s maximum ed 32 ppm FF ize Produces optimum print quality Contec to 1200 dpi at the printer s maximum speed 32 ppm Note It is best to change the resolution from the printer driver or software application Driver and software settings override control panel settings A lt Appendix B Control Panel Menus Explanation Print Quality Menu Use the printer s Resolution Enhancement technology REt setting to produce print with smooth angles curves and edges All print resolutions including FastRes 1200 benefit from REt Note It is best to change the REt setting from the printer driver or software application Driver and software settings override control panel settings A lt Appendix B Control Panel Menus 437 Item Values Explanation Turn EconoMode on to save toner or off for high
107. d service or support provider See the HP Customer Care pages at the front of this user guide alternates with The printer received more data than can fit in its available memory You might have tried to transfer too many macros soft fonts or complex graphics Press Go to print the transferred data some data might be lost then simplify the print job or install additional memory page 467 Understanding Printer Messages A lt Chapter5 Problem Solving 243 Printer Messages continued Message Explanation or Recommended Action The data dense text rules raster or vector graphics sent to the printer was too complex alternates with Press Go to print the transferred data Some data might be lost To print the job without losing data fram the Ee debauel Menu in the printer control pane set PAGE PROTECT 0H print the job ane en return IGE PROTE ITO See page 445 5 Do not leave FAGE PROT it ighi a a If this message appears often simplify the print job Too much data was sent to the EIO card in the specified slot An improper communications protocol may be in use alternates with Press GO to clear the message Data will be lost Check the host configuration If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user s guide lt q gt Understanding Printer Messages
108. der lever rear Document cover and Graphical display panel holding pad 32 MB memory DIMM and Flatbed 2 firmware DIMMS Control panel Control pane overlays HP Digital Sender Module CD and Installation HP LaserJet MFP guide Upgrade Kit CD lt HP Digital Copy Installation Chapter6 HP Digital Copy 327 Step 2 Prepare Printer and HP Digital Copy Location View with HP Digital Copy on tabletop A lt HP Digital Copy Installation Chapter6 HP Digital Copy 328 73 in 1854 mm je z J gt _A3 in 1092 mm on 5 2 oO 3 3 lt O D 19 5 in 495 mm 5 D N O 3 3 lt gt 33 in 838 mm Top and Side Views shown with optional accessories lt q gt HP Digital Copy Installation Chapter6 HP Digital Copy 329 Location requirements for the HP Digital Copy A sturdy level surface for placement of the printer and HP Digital Copy Space allowance see the graphic on page 328 around the printer and HP Digital Copy A well ventilated room Relative humidity 20 to 80 Room temperature 50 to 91 F 10 to 32 5 A stable environment with no abrupt temperature or humidity changes No exposure to chemicals or
109. described in this user guide many are self explanatory Some printer messages are affected by the E and i amp settings from the Configuration Menu it in rine printer control atl page 445 lt q gt Understanding Printer Messages Chapter5 Problem Solving Using the Printer Online Help System Note For more information on an optional HP output device see the user guide that came with the device This printer features an online Help system that provides instructions for resolving most printer errors Certain control panel error messages alternate with instructions on accessing the online help system WNENEVET a ee in a error message or a message alternates with For so THI 7 press the ITEM key to navigate through a sequence at instructions To exit the online Help system press Go Printer Messages Message Explanation or Recommended Action The printer control panel function you are trying to access has been locked to prevent unauthorized access See your network administrator Understanding Printer Messages 220 A lt Chapter5 Problem Solving 228 Printer Messages continued Message Explanation or Recommended Action The duplexer is not connected properly Turn the printer off Re install the duplexer Turn the printer back 2 on The finishing device such as a stapler has a jam Q alternates wiih Remove jammed paper from the specified location
110. different initialization phases Ay EET DIGITAL Copy Downloading Initializing copy resources copy module Attempting to make copy connection Performing self tests 3 The HP Digital Copy displays kERpY To cO when it has finished initialization Note The green LED lights up on the START button to show that the HP Digital wae is aang to copy see page 359 If there is a problem getting to the READY T State with the HP Digital Copy see page 345 or call your service provider Continued on next page HP Digital Copy Installation A lt Chapter6 HP Digital Copy 344 4 Load the original document face down into the automatic document feeder or place it on the flatbed of the HP Digital Copy see pages 364 and 366 and select the desired number of copies A green LED lights up on the automatic document feeder cover to show that you have properly inserted the documents into the feeder 5 Press the START button on the display panel to start copying Note The original document will come out in the HP Digital Copy output bin when using the automatic document feeder or will remain on the flatbed of the HP Digital Copy Output copies will be printed on the printer and will be located in the printer output bin A lt HP Digital Copy Installation Chapter6 HP Digital Copy 345 Troubleshoot the HP Digital Copy Note For detailed information on troubleshooting see HP Digital Copy Proble
111. direct sunlight One dedicated 15 amp power outlet Note Be sure to leave enough space to completely extend the optional output accessory away from the printer A lt HP Digital Copy Installation Chapter6 HP Digital Copy Installation Specifications Item Specification Dimensions mm Width 43 in 1092 mm Depth 26 in 660 mm Height 22 in 559 mm Weight 49 Ib 22 kg Input power Voltage 100 to 127 Vac 200 to 240 Vac 10 10 Phases Single Phase Frequency 50Hz or 60 Hz 2 4 Power consumption 100 Watts or less HP Digital Copy Installation 330 A lt Chapter6 HP Digital Copy Item Environmental condition Specification Device status Operating Not Operating Temperature 50 F to 91 F 4 F to 122 F 10 C to 20 C to 50 C 32 5 C Humidity 20 to 80 RH 15 to 90 RH no condensation no condensation HP Digital Copy Installation 331 A lt Chapter6 HP Digital Copy 332 Step 3 Install the HP Digital Copy Install the HP Digital Copy on the Optional HP Digital Copy Stand For detailed instructions on setting up the HP Digital Copy Stand see the installation guide that came with the stand O 1 Place the HP Digital Copy Stand near the desired location Note Be sure to leave space for the installation of the ac
112. dows Printing Software CD For Windows 9x Windows NT 4 0 and Windows 2000 1 Close all running applications 2 Insert the CD ROM into the CD ROM drive Depending on the computer oO configuration the installation program may automatically start 3 Click Start Q 4 Click Run 5 Type DASETUP or the appropriate drive directory letter in the command line box and click OK 6 Follow the instructions on the computer screen Continued on next page lt gt Printer Software Chapter 1 Printer Basics 3 For Windows 3 1x 1 Close all running applications 2 Insert the CD ROM into the CD ROM drive 3 In the Windows Program Manager screen click the File menu 4 Click Run 5 Type D SETUP or the appropriate drive directory letter in the command line box and click OK 6 Follow the instructions on the computer screen A lt Printer Software Chapter 1 Printer Basics 74 Installing Macintosh Printing Software Note Read the Installation Notes on the CD ROM 1 Quitall open applications 2 2 Insert the CD ROM into the CD ROM drive 3 Double click the Installer icon and follow the instructions on the screen Q 4 Open the Chooser from the Apple menu 5 Click the LaserWriter 8 icon If the icon is not there contact HP Customer Care or contact Apple Computer Inc 6 Ifyou are on a network with multiple zones select the zone in the AppleTalk Zones box where the printer is located If this is un
113. e Programs and fonts can be stored on the printer s file system At bootup time these entities are loaded into RAM These entities can take a long time to load into RAM depending on the size and number of entities being loaded The rumber specifies a sequence number indicating the current program being loaded alternates with lt q gt Understanding Printer Messages Chapter5 Problem Solving 235 Printer Messages continued Message Explanation or Recommended Action Load the requested paper into Tray 1 Press Go if the desired paper is already loaded in Tray 1 There is no available memory in the printer The current job might not print correctly and some resources such as downloaded fonts Q or macros might have been deleted You might want to add more memory to the printer page 467 The printer changed its memory settings because it did not have enough memory to use the previous settings for I O Buffering and Resource Saving This usually occurs after removing memory from the printer adding a duplexer or adding a printer language You might want to change memory settings for I O Buffering and Resource Saving although default settings are usually best or add more memory to the printer page 467 lt q gt Understanding Printer Messages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action The printer did not hav
114. e and 2 this device must accept any interference received including interference that may cause undesired operation 3 The HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP Digital Copy attached complies with Class A limits Declaration of Conformity 506 A lt Appendix E Regulatory Information 507 4 The product includes Local Area Network LAN options When the Interface Cable is attached to either of the IEEE 802 3 connectors the printer meets the requirements of EN 55022 Class A Boise Idaho USA July 29 1999 For Compliance Information ONLY contact Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your local HP Customer Care center or Hewlett Packard GmbH Department HQ TRE Herrenberger Stra e 130 D 71034 B blingen Germany FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 A lt Declaration of Conformity Appendix E Regulatory Information 508 Safety Statements Laser Safety Statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certif
115. e depends on the amount of installed memory Configuration Menu This item pele mine the size of the RAM disk This item appears if RAM DISK 0H or AUTO Press VALUE to change settings by increments of 100 Note This setting cannot be changed if RAM DIS Changing this value will cause the printer to reinitialize when it becomes idle A lt Appendix B Control Panel Menus 453 Item Values Explanation This item determines how the printer behaves when a paper jam occurs auto The printer automatically selects the best mode for printer jam recovery usually amp This is the default setting H The printer automatically reprints pages after a paper jam is cleared OFF The printer does not reprint pages following a paper jam Printing performance might be increased with this setting A lt Configuration Menu Appendix B Control Panel Menus 454 Item Values Explanation ze emn appears only after the F MATHTEMAHCE message displays cleared It you aed not E the maintenance kit the F message will be displayed again after approximately 17 500 pages Q EE message will The message should not be turned off unless the printer maintenance has been performed If the required maintenance is not performed the printer s performance will degrade For more information see page 190 This item allows the user to tell the printer that a new toner i has
116. e place paper in the automatic document feeder press any key on the numerical keypad or touch the touchscreen 361 A lt Chapter6 HP Digital Copy HP Digital Copy Settings Feature Description Default Number of copies 1 to 999 Paper Source Select Selection of paper tray Selection by paper size Collation Collated Grouped uncollated Stapled Select output bin Reduce Enlarge 25 to 200 in 1 increments Support standard presets such as Legal to Letter Copy quality auto text photo HP Digital Copy Operating Instructions Auto select any tray Letter A4 Plain Collated 100 auto 362 A lt Chapter6 HP Digital Copy Feature Description Default Duplex 1 1 1 2 2 1 2 2 1 1 If the printer does not have a duplexer installed then 1 2 and 2 2 are not available N up 1 up 2 up 4 up 1 up 2 up documents will be rotated Book copy Copies an open book with a single Not selected page of output for each page of the book Brightness 5 levels 2 lighter normal 2 darker Normal HP Digital Copy Operating Instructions 363 A lt Chapter6 HP Digital Copy 364 Loading documents into the Automatic Document Feeder 1 Pull up on the automatic document feeder input tray A and place the bar B in operating position 2 Square up and insert paper face down into the input tray Only load paper up to the line indicator on the paper guide Note The system w
117. e The RERDY TE TIHOG COPY message is displayed cy Py TOES indicates ihat athe printer is busy You can a RE the next copy job when the printer is busy number of copies The current number of copies selected for the copy job is selected displayed This setting defaults to 1 context sensitive help This button remains present on the control panel display button unless an error is displayed When selected a help topic related to the current control panel message appears A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 349 Menu Tabs Menu Tabs allow access to any of the HP Digital Copy settings Each tab shows related job settings Select OK or Exit to make changes as you move from tab to tab Press OK to exit the menu tabs and start a copy job Press Exit to return to the default display tab You can also select Start to begin a copy job before exiting the menu tabs Menu tabs paper tab reduce enlarge tab Q 2 sided N up tab output staple tab copy quality tab book copy tab job binding tab configuration tab about tab lt q gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 350 Menu Tabs continued paper tab Allows you to choose output paper for the copy job based on size tray or type Size Shows the current size selected When a selection is made the Tray list will update automatically Tray Shows the current t
118. e backward The Item key is also used to navigate through the printer s online Help system see page 227 VALUE Cycles through the selected menu item s values Press to move forward or to move backward SELECT Saves the selected value for that item An asterisk appears next to the selection indicating that it is the new default Default settings remain when the printer is switched off or reset unless you reset all factory defaults from the Resets Menu Prints one of the printer information pages from the control panel A lt Control Panel Layout Chapter 1 Printer Basics 58 Control Panel Menus For a complete list of control panel items and possible values see page 420 Press MENU for access to all control panel menus When additional trays or other accessories are installed in the printer new menu items automatically appear To change a control panel setting 1 Press MENU repeatedly until the desired menu appears 2 Press ITEM repeatedly until the desired item appears 3 Press VALUE repeatedly until the desired setting appears 4 Press SELECT to save the selection An asterisk appears next to the selection in the display indicating that it is now the default 5 Press Go to exit the menu Continued on next page A lt Control Panel Layout Chapter 1 Printer Basics 59 Note Settings in the printer driver and software application override control panel settings Softw
119. e enough free memory to print the entire job The remainder of the job will not print and will be cleared from memory Press Go to continue Change the Resource Saving setting from the printer s control panel page 420 or add more memory to the printer page 467 The printer had to compress the job in order to fit it in available memory Some data loss might have occurred Press Go to continue The print quality of these pages may not be acceptable Reduce the complexity of these pages and reprint them You might want to add more memory to the printer page 467 ter a nates with The data dense text rules raster or vector graphics sent to the printer was too complex Press Go to print the transferred data Some data might be lost If this message appears often simplify the print job Understanding Printer Messages 236 A lt Chapter5 Problem Solving 237 Printer Messages continued Message Explanation or Recommended Action Press Go to place the printer online The output bin is full and needs to be emptied A recoverable error occurred in an external paper handling device f Push the mailbox away from the printer and then re attach it n bin name If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user s guide To ensure optimum print quality t
120. e positions Note Loose toner might remain in the printer after a paper jam but the toner should clear after a few sheets are printed Clearing Paper Jams 203 A v Chapter5 Problem Solving 204 Clearing Jams from the Input Tray Areas Clearing Tray 1 1 Open Tray 1 by pulling down 2 Check for paper in the Tray 1 area 3 Remove any paper from this area by pulling it in the direction shown by the arrow in the graphic below Carefully check to be sure you have removed all pieces of torn paper 4 Open and close the top cover A lt Clearing Paper Jams Chapter5 Problem Solving Clearing the Right Door 1 Open the right door located below Tray 1 2 Check for paper in this area 3 Open the jam access cover using the green lever 4 Remove any paper from this area by pulling it out of the printer 5 Be sure to remove all pieces of torn paper Clearing Paper Jams 205 A lt Chapter5 Problem Solving 206 Clearing Trays 2 and 3 1 Open the tray 2 Remove jammed or damaged paper from this area by pulling it out of the printer 2 3 Be sure to remove all pieces of torn paper 4 Close the tray Q 5 Open and close the top cover gt lt Clearing Paper Jams Chapter5 Problem Solving Clearing the Optional 2 x 500 sheet Input Trays 4 and 5 1 2 6 7 Open the tray Remove damaged or jammed paper from area A by pulling it out of the printer B
121. e printing and collating multiple copies by connecting to the infrared FIR port on the printer and sending a job to the printer The printer stops printing the current job when it reaches the end of the copy it is printing The printer then prints the job sent over the FIR connection When the printer is done printing that job it resumes printing the Original job with multiple copies where it left off A lt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 185 Edge to Edge Printing This feature provides the user with the ability to print within approximately 2 millimeters of all edges of the page An internal tray calibration page allows the administrator to calibrate each tray The calibration page can be printed from each internal tray and the top tray of an external paper handling device The calibration page cannot be printed from the envelope feeder Q The edge to edge print mode is set from the printer driver or the control panel It is most common to use the printer driver when printing individual print jobs When set from the control panel the edge to edge feature will remain in edge to edge print mode until turned off from the control panel or from a print job To print a calibration page 1 Make sure that paper is loaded in the desired tray or trays and that the trays are properly inserted into the printer 2 iE appears gt 3 Press ITEM repeatedly unti
122. e sure to remove all pieces of torn paper Close the tray Open the vertical transfer door and remove jammed paper B Close the vertical transfer door Open and close the top cover Continued on next page Clearing Paper Jams 207 A lt 208 Chapter5 Problem Solving lt gt Clearing Paper Jams Chapter5 Problem Solving Clearing the Optional 2000 sheet Input Tray Tray 4 1 2 6 7 Open Tray 4 Remove damaged or jammed paper from area A by pulling it out of the printer Be sure to remove all pieces of torn paper Close the tray Open the vertical transfer door and remove all jammed paper B Close the vertical transfer door Open and close the top cover Continued on next page Clearing Paper Jams 209 A lt 210 Chapter5 Problem Solving lt gt Clearing Paper Jams Chapter5 Problem Solving Clearing the Optional Envelope Feeder 1 2 Open the top cover Remove toner cartridge A Remove envelopes in this area by pulling them straight up and out of the envelope feeder B Be sure to remove any pieces of torn paper Lift both of the green user tabs and remove any envelopes that may be hidden C You may need to remove any loaded envelopes and the optional envelope feeder to release envelopes or torn pieces of paper Replace the optional envelope feeder and toner cartridge and close the top cover
123. e the Windows based HP LaserJet Resource Manager or the Macintosh based HP LaserJet Utility to remove the write protection from the disk Attempted to use a If you are using PCL print the PCL Font Page and verify that disk resident font but the font is on the disk If you are using PS print the PS Font the printout substituted Page and make sure that the font is on the disk If the font is a different font not on the disk use the HP LaserJet Resource Manager or the Macintosh based HP LaserJet Utility to download the font A lt Correcting Output Quality Problems Chapter5 Problem Solving PS Troubleshooting Situation Solution A text listing of PS commands prints instead of your PS printing job The control panel F ILI setting may have peel confused by a nonstandard Ps code Check the ALITY soing to s see if it is set to F FEL If it is set to FCI set it to F riTC If it is set A A 5 set it to FS for this ue jb ce When the job has ince return the setting to ANTO The job prints in Courier the printer s default font instead of the font you requested The requested typeface is not available in the printer or is not present on the disk Use a font download utility to download the desired font Fonts downloaded to memory are lost when the printer is turned off They are also lost if Resource Saving is not used and a personality switch is performed to print a PCL job D
124. e up Bin for printing labels A Continued on next page lt Printing Special Paper Chapter 2 Printing Tasks 136 CAUTION Failure to follow these instructions can damage the printer Do not Load Tray 1 to capacity because labels are heavier than paper Use labels that are separating from the backing sheet wrinkled or g damaged in any way Use labels that have the backing sheet exposed Labels must cover the entire backing sheet with no exposed spaces Feed a sheet of labels through the printer more than once The adhesive backing is designed for only one pass through the printer Print on both sides of labels Send labels to any output destination except the Face up Bin lt q gt Printing Special Paper Chapter 2 Printing Tasks 137 Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392 F 200 C temperature encountered in the printer s fusing process Use only transparencies recommended for use in laser printers Because C transparencies tend to stick to each other remove each transparency from the output bin before printing the next one Use the Face up Bin for printing transparencies f gt Continued on next page lt Printing Special Paper Chapter 2 Printing Tasks 138 CAUTION Do not print on both sides of labels transparencies envelopes custom paper or paper heavier than 28 Ib 105 g m2 Damage t
125. ed on next page lt Printer Software Chapter 1 Printer Basics 79 You can visit the JetSend web site to learn which other devices are available to communicate easily and directly with your JetSend enabled printer How the JetSend Communications Technology Works Networked Devices To use the JetSend capability between networked devices print a configuration page see page 314 to find your JetSend IP address and give your address to anyone who wants to send information to your printer via JetSend From a JetSend sending device a person only needs to enter the printer s IP address and press send Infrared Devices To use JetSend infrared capability line up the infrared sensors between the sending and receiving devices and choose the send option on the sending device The devices will automatically negotiate the best possible outcome because they have JetSend in them gt Note HP JetSend is not available for the Macintosh lt Printer Software Chapter 1 Printer Basics 80 Software for Macintosh Computers Apple LaserWriter 8 Driver The driver for the Apple LaserWriter 8 comes with the Mac OS system software or can be obtained directly from Apple Computer Inc PostScript Printer Description Files PPDs PPDs in combination with the Apple LaserWriter 8 Driver access the printer features and allow the computer to communicate with the printer An installation program for the PPDs
126. envelope will go to the mailbox Face up Bin Printing Envelopes 133 A lt Chapter 2 Printing Tasks 134 Printing Special Paper Printing Letterhead Preprinted Paper or Prepunched Paper Special paper includes letterhead envelopes labels transparencies full bleed images postcards custom size and heavy paper When printing letterhead or preprinted paper it is important to load the trays with the correct orientation When printing with prepunched paper letter or A4 size load the paper with the holes toward the right side of the printer for all trays except Tray 1 If using Tray 1 load the paper with the holes toward the left side of the printer When printing on both sides of prepunched paper you must select prepunched paper as the paper type in the Paper Handling menu from the control panel and select prepunched paper from your printer driver Note Stapling devices do not support proper stapling of duplexed prepunched paper A lt Printing Special Paper Chapter 2 Printing Tasks 135 Printing Labels Use only labels recommended for use in laser printers Make sure that labels meet the specifications for the input tray you use page 403 Do Print a stack of 50 labels from Tray 1 Load labels with the side to be printed facing up and the top short edge toward the back if they are letter or A4 size For other sizes load labels with the short edge toward the printer Use the Fac
127. epending on the font selected Press VALUE once to change setting by increments of 25 for point size or hold down VALUE to scroll by increments of 1 Bre Select any one of several available symbol sets many others from the printer s control panel A symbol set is a unique grouping of all the characters in a font PC 8 or PC 850 is recommended for line draw characters Select the version of Courier font to use REGULAR The internal Courier font available on the HP asai 4 series printers pank The internal Courier font available on the HP LaserJet IIl series printers A Both fonts are not available at the same time lt Printing Menu Appendix B Control Panel Menus 444 Item Values Explanation HIDE Ad H0 HO The Wide A4 setting changes the number of YES characters that can be printed on a single line of A4 paper HO Up to 78 10 pitch characters can be printed on one line ES Up to 80 10 pitch characters can be printed on Q one line Select ES to append a carriage return to each line feed encountered in backward compatible PCL jobs pure text no job control Some environments such as UNIX indicate a new line using only the line feed control code This option allows the user to append the required carriage return to each line feed Select GH to print the PS error page when PS errors occur Turns the edge to edge mode on or off for a
128. er name is selected highlighted on the right half of the Chooser There will be an icon next to the printer name after the driver has been set up and configured with the PPD f the printer resides on a network with multiple zones make sure the correct zone is selected in the AppleTalk Zones box in the Chooser Make sure the correct printer has been chosen in the Chooser by printing a configuration page page 314 Make sure the name of the printer displayed on the configuration page matches the printer in the Chooser Make sure AppleTalk is active Select this in the Chooser or in the AppleTalk control panel whichever is applicable for your OS version Make sure the computer and printer are on the same network From Control Panels in the Apple menu select the Network or the AppleTalk control panel and then choose the correct network for example LocalTalk or EtherTalk A lt Correcting Output Quality Problems Chapter5 Problem Solving 306 Macintosh Problem Solving continued Situation Solution Auto Setup did not Set up the printer manually by selecting Configure automatically set up Reinstall the printer software page 74 the printer Select an alternate PPD page 308 The PPD might have been renamed If so select the renamed PPD page 308 Q A network queue might be present The printer driver icon Make sure the Apple LaserWriter 8 Chooser extension resides does
129. ernet J4169A 10 100Base TX RJ 45 only HP JetDirect Connectivity card for USB Serial LocalTalk J4135A HP Fast InfraRed Enables wireless printing C4103A Connect from any IRDA compliant portable device such as a laptop computer A lt Accessories and Supplies Chapter 1 Printer Basics Item Description or Use Order Number Cable and Power Box Interface Accessories continued For connecting a multibin mailbox to the printer when the printer is ona printer stand This item is included only with the 2000 sheet Input Tray and the 2 x 500 sheet Input Tray C4789A Maintenance Preventive Maintenance Kit Kit Contains replacement fuser transfer roller and feed and separation rollers For 110V units For 220V units C3914A C3915A Documentation HP LaserJet Printer Family Paper Specification Guide Accessories and Supplies A guide to using paper and other print media with HP LaserJet printers 9090 3392 50 A lt Chapter 1 Printer Basics Order ltem Description or Use Number Documentation PCL 5 PJL Technical A guide to using printer 5021 0377 continued Reference Documentation Package HP LaserJet 8150 8150 N 8150 DN 8150 HN and 8150 MFP Printers User Guide User Documentation Bundle HP 3000 sheet Stacker and HP 3000 sheet Stapler Stacker C4779x and C4788x Installation Guide Accessories and Supplies commands with HP Laser
130. error Solid The printer has a problem Turn the printer off and then on Blinking Action is required See the control panel display Configuration Page To print a configuration page see page 314 Control Panel Layout 55 A lt Chapter 1 Printer Basics 56 Control Panel Keys Key Function Go Places the printer either online or offline Prints any data residing in the printer s buffer Allows the printer to resume printing after being offline Clears most printer messages and places the printer online e Allows the lie to gontinue Ton we an error esas such SONEN a manual feed request if Tray 1 is loaded and 7 MObE TE has been set from the Paper Handling Menu in he o panied panel Overrides a manual feed request from Tray 1 by selecting paper from the next available tray Exits the control panel menus To save a selected control panel setting first press SELECT CANCEL JOB Cancels the print job that the printer is processing The time it takes to cancel depends on the size of the print job Press it only once A lt Control Panel Layout Chapter 1 Printer Basics 57 Key Function MENU Cycles through the control panel menus Press the right end of the button to move forward or the left end of the button to move backward ITEM Cycles through the selected menu s items Press the right end of the button to move forward or the left end of the button to mov
131. esident in the printer lt gt Printer Software Chapter 1 Printer Basics 83 Software for Networks HP Web JetAdmin This browser based HP Web JetAdmin software can be installed on any supported server platform The following systems are supported Microsoft Windows NT 4 0 or Windows 2000 HP UX Sun Solaris Red Hat Linux SUSE Linux Once installed HP Web JetAdmin allows any client PC with a supported web browser to administer the printer For the latest list of supported server platforms go to www hp com go webjetadmin Continued on next page A 1 HP Web JetAdmin is not included on the compact disc with the printer but is available from the Internet http www hp com go webjetadmin If you do not have access to the Internet see the HP Customer Care pages at the front of this user guide to obtain this software lt Printer Software Chapter 1 Printer Basics Note The HP Web JetAdmin web site allows access to HP Web JetAdmin in many languages Use HP Web JetAdmin to do the following Install and configure printers that are connected to a network with an HP JetDirect print server Manage and troubleshoot network printers from any location HP JetDirect Printer Installer for UNIX The HP JetDirect Printer Installer for UNIX is a simple printer installation utility for HP UX and Sun Solaris network systems For more information or to download the software go to www hp com support
132. essages Chapter5 Problem Solving Printer Messages continued Message Explanation or Recommended Action alternates with A temporary printing error occurred Turn the printer off then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide alternates with A temporary printing error occurred Turn the printer off then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide alternates with A temporary printing error occurred Turn the printer off then turn the printer on If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Understanding Printer Messages A lt Chapter5 Problem Solving 250 Printer Messages continued Message Explanation or Recommended Action There is a problem with the printers memory The value refers to the location of the problem 0 Internal memory 1 to 3 DIMM slots 1 2 or 3 You might need to replace the specified DIMM Q If this message persists contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide A temporary printing error occurred Turn the
133. et margins at least 0 08 inch 2 mm away from the edges of the paper A lt Paper Specifications Appendix A Specifications Printer Specifications Physical Dimensions 46 75 in 1187 mm ww 688 Ul GE A Continued on next page lt Printer Specifications Appendix A Specifications WW 6PZ Ul S 6Z Continued on next page A lt Printer Specifications Appendix A Specifications 414 66 25 in 1683 mm l ww 688 Ul SE O 485 mm 14 5 in 368 mm Q 19 5 in WW 6ZZL Ul p 8p 33 in 838 mm 8150 shown with optional output device gt Continued on next page lt Printer Specifications Appendix A Specifications 73 in 1854 mm i 43 in 1092 mm lt z gt ww 688 Ul GE 368 A Cel 11in y 279 mm A 19 5 in 495 mm ww 9Z9L Ul 79 8150 MFP shown with Vv optional output device A Continued on next page gt
134. firmly attached to the printer Paper jams and paper Make sure that you are using the supported paper weights feeding problems page 392 Do not pull paper out of the bins while printing Check cables and connectors between the printer and the 5 bin Mailbox with Stapler See page 292 for cabling configurations lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 287 Problems with the Optional 5 bin Mailbox with Stapler continued Situation Solution Paper is not going tothe Verify that the correct output bin is selected in the printer correct output bin driver For more information on changing printer driver settings see the online help The paper does not meet the specifications for the output bin See page 392 for more information on paper Q specifications f you are trying to send print jobs to an optional multibin mailbox verify that the multibin mailbox has been installed on the printer and in the printer driver Also verify the multibin mailbox mode which will affect the print job destination lt gt Correcting Output Quality Problems Chapter5 Problem Solving 288 Problems with the Optional 8 bin Mailbox Situation Solution Printer does not Make sure that the 8 bin Mailbox has been configured in recognize the Mailbox the printer driver See page 62 for more information on accessing the printer driver Make sure that the cable from the 8
135. from the wrong tray paper size or type Make sure that the driver for your software application is correctly installed configured and capable of requesting the desired paper size and type Q The size of paper requested is not loaded in the tray selected The printer draws paper from the next default tray that contains the correct size Load the correct paper into the tray and make sure the tray is adjusted correctly Load the tray with enough paper to complete the print job f you selected the 2000 sheet Input Tray Tray 4 or the 2 x 500 sheet Input Tray Tray 4 or 5 and did not turn the printer off when installing it the printer does not recognize it and draws paper from the next default tray source Turn the printer off then back on and the printer will recognize the tray Control poe o Software commands override control panel settings See eve as RESOLUTION or page 58 for information about how your software works with A d not work control panel settings or are n lt Correcting Output Quality Problems Chapter5 Problem Solving 200 Printer Ignores Font Format or Tray Bin Selection continued Situation Solution Job went to a different The wrong size or type of paper was used for the job See bin than was expected page 392 for supported paper sizes Job prints on the wrong Make sure you have loaded the paper correctly Starting side of the paper on page 89 f
136. g 476 verifying installation 475 Memory Enhancement technolo menu map printing 59 317 menu tabs HP Digital Copy 349 messages 226 mopying See also printer collation 146 multiple pages on one sheet 152 N network problem solving 300 network software about 83 Web JetAdmin 63 n up printing 152 MEt 27 518 Z T a Re lt gt O online help using 227 operating instructions HP Digital Copy 346 options 37 OS 2 printer drivers 70 output bin selecting 101 P paper blank back page 151 custom or heavy stock 143 different first page 149 letterhead or preprinted loading 134 loading tray 1 89 tray 2 and 3 93 tray 4 2000 sheet 98 tray 4 and 5 2x500 sheet 93 multiple pages on one sheet 152 output face up bin 105 options 106 standard bin 103 prepunched 134 printing special 134 selecting by size and type 157 selecting output location 101 source 89 weight equivalence table 400 See also Tray paper handling menu 427 options 28 paper jams 5 bin mailbox with stapler 219 7 bin tabletop mailbox 219 8 bin mailbox 219 clearing 202 duplexer 213 envelope feeder 211 fuser area or left door 218 output areas 217 repeated 224 right door 205 top cover area _ 215 tray 1 204 tray 2 and 3 206 tray 4 209 tray 4 and 5 2x500 sheet 207 paper specifications 390 411 card stock or heavy paper 410 envelopes 406 519 DD ON lt q gt HP
137. g the HP TonerGauge 193 Correcting Wrinkles on Envelopes 260 Continue Printing When Toner is Determining Printer Problems 262 Ee ee ee eer ee ee E Printer Problems 264 Cleaning th Pete ei a etc DE Software Computer and Printer Interface Problems 267 Cabling Configurations 292 Selecting an alternate PPD 308 DD O lt gt Communicating with an Optional HP JetDirect EIO Print Server 310 Checking the Printer s Configuration 313 Configuration Page 314 Menu Map 317 PCL or PS Font List eserine 318 File Directory Page 320 Event Log eo ee ee 321 Paper Path Test 323 6 HP Digital Copy OV TVIEW ccr csrdisridiiicrreri 324 HP Digital Copy Installation 325 Installation Checklist 325 Step 1 Locate HP Digital Copy Eee a 326 Step 2 Prepare Printer and HP Digital Copy Location 327 Step 3 Install the HP Digital Copy 332 Step 4 Test HP Digital Copy Operation s 5 td peak ew a 343 Troubleshoot the HP Digital Copy 345 HP Digital Copy Operating Instructions ns oo eg es 346 HP Digital Copy Features and BenefitS 346 HP Digital Copy Control Panel 347 HP Digital Copy Settings 362 Loading documents into the Automatic Document Feeder 364 Loading documents onto the Flao ote oh ee 366 Loading documents larger than the Doc
138. gain See the note below Note When you change the Resource Saving setting all downloaded resources such as fonts or macros will need to be downloaded again unless they are stored on an optional hard disk or flash DIMM A lt Adjusting Memory Settings Appendix C Printer Memory and Expansion 478 I O Buffering To allow the computer to continue working without waiting for the print job to finish queuing the printer uses a portion of its memory an I O buffer to hold jobs in progress If I O buffering is off no memory is reserved for this function In most cases it is best to let the printer automatically reserve memory for I O buffering To speed network printing you might want to increase the amount of memory f reserved for I O buffering To change the I O Buffer setting 1 From the I O Menu set 170 Bl CM page 457 2 Also from the I O Menu set t SIZE to the desired value Note When you change the I O Buffer setting all downloaded resources such as fonts or macros will need to be downloaded again unless they are stored on an optional hard disk or flash DIMM lt q gt Adjusting Memory Settings Appendix C Printer Memory and Expansion 479 Installing EIO Cards Mass Storage Turn off the printer before installing the EIO cards or mass storage device See the graphic below for orientation and location of the EIO cards or optional mass storage device such as a hard disk Use HP Lase
139. ge and enter HP GL 2 mode which can be done by sending the printer PCL code Some software applications switch languages through their drivers PIL HP s Printer Job Language PJL provides control above PCL and other printer languages The four major functions provided by PJL are printer language switching job separation printer configuration and status readback from the printer PJL commands may be used to change printer default settings This appendix includes Understanding PCL Printer Command Syntax Selecting PCL Fonts Common PCL Printer Commands Continued on next page A lt Appendix D Printer Commands Note The table at the end of this appendix contains commonly used PCL 5e commands page 486 For a complete listing and explanation of how to use PCL HP GL 2 and PUL commands order the PCL 5 PJL Technical Reference Documentation Package page 51 A lt Overview Appendix D Printer Commands Understanding PCL Printer Command Syntax Before using printer commands compare these characters Lowercase l 2 Uppercase O O Number one 1 Number 0 Many printer commands use the lowercase letter 2 and the number one 1 or the uppercase letter O O and the number zero These characters may not appear on your screen as shown here You must use the exact character and case specified for PCL printer commands Escape character Value field contains both begins escape seq
140. gh the paper technically meets the specifications provided on page 392 variable fuser modes the paper type the user specifies in the driver for the job The variable fuser mode is associated with the paper type To use one of the Q must be one of the following plain bond preprinted recycled letterhead color transparencies cardstock prepunched rough labels gt Continued on next page lt Changing the Variable Fuser Mode Chapter 3 Advanced Printing Tasks 161 The user can change the variable fuser mode for each of these types of paper from the control panel The following are the variable fuser modes Variable Fuser Mode Temperature and Printing Speed for Letter and A4 Normal fuser temperature setting 32 ppm Low fuser temperature setting 32 ppm HIGHI Raises fuser temperature setting 32 ppm Raises fuser temperature setting 24 ppm Raises fuser temperature setting 16 ppm Most paper types are set to HERNA by default The exceptions are A Continued on next page lt Changing the Variable Fuser Mode Chapter 3 Advanced Printing Tasks 162 To change the variable fuser mode for a paper type from the control panel 1 Press MENU repeatedly until PAPER HANDLING MEHU appears 2 Press ITEM repeatedly until GOHFIGURE FL E MEMU HO appears 3 Press VALUE until YES appears 4 Press SELECT to select the option 5 Press ITEM repeatedly until the desi
141. gible property per incident up to the greater of 300 000 or the actual amount paid for the product that is the subject of the claim and for damages for bodily injury or death to the extent that all such damages are determined by a court of competent jurisdiction to have been directly caused by a defective HP product 9 TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE THE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE lt q gt Hewlett Packard limited warranty statement Chapter 7 Service and Support 383 10 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU A lt Hewlett Packard limited warranty statement Chapter 7 Service and Support Service During and After the Warranty Period f printer hardware fails during the warranty period contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide f printer hardware fails after the warranty period and you have an HP Ma
142. grade U S Post U S Card U S Text U S U S U S U S Europe Japan thick Bond Book Cover Bristol Index Tag Metric Metric ness Weight Weight Weight Weight Weight Weight Weight Weight mm lb Ib Ib Ib Ib Ib g m g m 16 41 22 27 33 37 60 60 17 43 24 29 35 39 64 64 20 50 28 34 42 46 75 75 21 54 30 36 44 49 80 80 22 56 31 38 46 51 81 81 Paper Specifications A lt Appendix A Specifications U S Post U S Card U S Text U S U S U S U S Europe Japan thick Bond Book Cover Bristol Index Tag Metric Metric ness Weight Weight Weight Weight Weight Weight Weight Weight mm lb Ib Ib Ib Ib Ib g m g m 24 60 33 41 50 55 90 90 27 68 37 45 55 61 100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 18 39 100 55 67 82 91 148 148 19 42 107 58 72 87 97 157 157 20 43 110 60 74 90 100 163 163 23 47 119 65 80 97 108 176 176 Paper Specifications A lt Appendix A Specifications U S Post U S Card U S Text U S U S U S U S Europe Japan thick Bond Book Cover Bristol Index Tag Metric Metric ness Weight Weight Weight Weight Weight Weight Weight Weight mm lb Ib Ib Ib Ib Ib g m g m 53 134 74 90 110 122 199 199
143. h Test The paper path test can be used to verify that various paper paths are working properly or to troubleshoot problems with tray configuration 1 Press MENU repeatedly until i MENU appears 3 Press SELECT to select the paper path test 4 Select the input tray output bin duplexer if available and number of copies using the VALUE key and the SELECT key After selecting the last option the paper path test automatically starts A lt Checking the Printer s Configuration Chapter6 HP Digital Copy 6 HP Digital Copy Overview The HP Digital Copy provides you with basic copy module features Continued on next page Overview 324 ON h lt gt Chapter6 HP Digital Copy 325 HP Digital Copy Installation Installation Checklist This section will help you install and set up the new HP Digital Copy Model C C4230A For proper installation please complete each section in order Unpack the HP Digital Copy steps 1 2 Q Install the HP Digital Copy step 3 e Test HP Digital Copy operation step 4 WARNING The HP Digital Copy is heavy Two people should move it lt gt HP Digital Copy Installation Chapter6 HP Digital Copy 326 Step 1 Locate HP Digital Copy Parts Automatic document Automatic document Paper guides feeder output bin feeder Automatic document feeder input tray Power switch Q Extension Automatic documen fee
144. h byte of the IP address IP Subnet Mask SM Syslog Server LG and Default Gateway GW For example 192 0 0 192 Byte 4 Byte 1 Byte 2 Byte 3 If the Syslog Server IP address is left blank the printer will still work Also you can manually set the Timeout time period lt q gt EIO Menu Appendix B Control Panel Menus 463 Item Values Explanation Ho The 10 100Base TX link configuration menu will not be accessed ES Allows you to access and manually set 10 100Base TX link parameters auto Default The print server will automatically ona itself to match the network s link speed and communication mode if HALF Sets 10 Mbps Half duplex operation on the print server is FULL Sets 10 Mbps Full duplex operation on the print server 1 88Ts Sets 100 Mbps Half duplex operation on the prints server 1887s Sets 100 Mbps Full duplex operation on ihe ene server lt q gt EIO Menu Appendix B Control Panel Menus 464 Duplex Registration Menu The items in this menu will assist you in aligning the images on the front and back of a duplexed page by calibrating the duplexer with trays 2 3 or 4 For more information see page 187 You will need to repeat the following items for each tray Item Explanation Print a test page for trays 2 3 or 4 a test page will print for tray 4 only if an external input device is attached amp is the X offset fo
145. hapter 1 Printer Basics Order ltem Description or Use Number Memory Fonts Dual In line Memory Boosts the ability of the and Mass Module DIMM printer to handle large Storage 100 pin print jobs maximum 160 MB with HP brand DIMMs SDRAM DIMMs 8 MB C7842A 100 pin 16 MB C7843A 32 MB C7845A 64 MB C7846A Flash DIMM Permanent storage for 100 pin fonts and forms 2 MB C4286A 4 MB C4287A 8 MB C8530A Font DIMM 8 MB Asian ROM 100 pin Traditional Chinese C4292A Simplified Chinese C4293A Accessories and Supplies A lt Chapter 1 Printer Basics 48 Order ltem Description or Use Number Memory Fonts Hard Disk Permanent storage for C2985B and Mass fonts and forms Enables Storage RIP ONCE mopying of continued print jobs that are too large to RIP ONCE mopy in RAM see pages 147 and 166 Cable and Parallel Cables 3 Meter IEEE 1284 cable C2946A Interface 10 Meter IEEE 1284 C2947A Accessories cable Macintosh Network Cable For PhoneNET or 92215N Kit LocalTalk connection Requires ElO card 1 to 1 connection 92215S Macintosh DIN 8 cable male male A lt Accessories and Supplies Chapter 1 Printer Basics 49 Order ltem Description or Use Number Cable and Enhanced I O Cards HP JetDirect print server Interface multi protocol ElO Accessories network cards continue Ethernet RJ 45 only J3110A Ethernet RJ 45 and J3111A BNC LocalTalk Token Ring RJ 45 and J3112A DB 9 Fast Eth
146. hared Check for network or shared printer problems by connecting printer problems your computer directly to the printer and printing from an application you know works If you suspect network problems check with your network administrator or consult the network documentation that came with your printer network cards Q Computer displays DOS Add a Mode command to your computer s AUTOEXEC BAT messages such as file for the parallel port It should be inserted immediately Write Fault Error Writing following the PATH statement Device LPTn Abort Retry Ignore For DOS versions below 4 0 add MODE LPT1 P For DOS versions 4 0 and above add MODE LPT1 B The I O cable might be faulty see Printing is Incomplete or Incorrect on page 271 lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 302 HP Fast InfraRed Connect Problems Situation Solution FIR port status indicator Make sure that the printer is in RERE mode and that the does not light up FIR port you are printing from is IRDA compliant and within the range of operation described in Printing a Job on page 182 Make sure that the HP Fast InfraRed Connect is properly Q connected to the printer Run the printer Self Test Make sure that FIR POD IRDA Compliant is printed under Installed Personalities and Options lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 303 HP Fas
147. he printer prompts you to perform routine maintenance every 350 000 pages To order a Printer Maintenance Kit see page 42 The RAM disk had a critical failure and can no longer be used Turn the printer off and then turn the printer on to clear the message lt q gt Understanding Printer Messages Chapter5 Problem Solving 238 Printer Messages continued Message Explanation or Recommended Action The requested operation could not be performed You might have attempted an illegal operation such as trying to download a file to a non existent directory Delete files and then try again or turn the printer off and then turn the printer on to delete all files on the device Delete files using Q HP LaserJet Resource Manager or another software utility See the software help for more information If the message persists increase the size of the RAM disk Change the RAM disk size from the Configuration Menu in the printer s control panel page 445 There is an error in the printer s firmware flash Resend a valid firmware image The stapler device is running out of staples and needs to be refilled The stapler device is out of staples and needs to be reloaded gt See page 194 lt Understanding Printer Messages Chapter5 Problem Solving 239 Printer Messages continued Message Explanation or Recommended Action Load the empty tray to clear
148. hecks the computer for Internet access to obtain the latest drivers PCL 5e PCL 6 PS Q Windows 3 1x vooo y y Windows 9x v v Vv Windows NT 4 0 v v v Windows 2000 v v v Macintosh computer a PostScript Level 3 emulation is referred to as PS throughout this user guide b Only PPDs are included see page 80 If you need the Apple LaserWriter 8 driver it comes with the Mac OS system software or can be obtained directly from Apple Computer Inc gt Continued on next page lt Printer Software Chapter 1 Printer Basics From the tables below choose the appropriate installation option for what you want installed on your system Windows installation Typical Install Select Typical Install to install the following PCL 6 Bi directional communication Fonts Stand alone status Custom Install Select Custom Install to Copy drivers only PCL 6 PCL 5e and PS Create customized installer PCL 6 PCL 5e PS bi directional communications fonts stand alone status and Resource Manager Copy entire printing system installer Continued on next page Printer Software 68 A lt Chapter 1 Printer Basics Macintosh installation Install Select Install to install the following PPD file for use with PostScript printer drivers HP LaserJet Utility Online help Custom Select Custom to only install the software you prefer Pri
149. ied as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in this user s guide may result in exposure to hazardous radiation A lt Safety Statements Appendix E Regulatory Information Canadian DOC Regulations HP LaserJet 8150 8150 N 8150 DN 8150 HN Complies with Canadian EMC Class B requirements lt lt Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques lt lt CEM gt gt gt gt HP LaserJet 8150 MFP and all HP LaserJet 8150 printers with an HP Digital Copy attached Complies with Canadian EMC Class A requirements lt lt Conforme a la classe A des normes canadiennes de compatibilit lectromagn tiques lt lt CEM gt gt gt gt Safety Statements 509 A lt Appendix E Regulatory Information VCCI Statement Japan HP LaserJet 8150 8150 N 8150 DN 8150 HN DREI ARRUEK nee ee E EIET DIABIRRNHEECT mild Re CHAT BOLERMLLTHEED LOREBSEF STL CS gD BEM SHEL CHASNS EL SAREE OTCEMHVET ERY RU VAS ISHED TIE LIER URIS LT FSU HP
150. ificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 lt Safety Statements Appendix E Regulatory Information 513 HUOLTO HP LaserJet 8150 8150 N 8150 DN 8150 HN 8150 MFP kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yllapitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m lle lasers teilylle laitteen ollessa toiminnassa Al katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 765 795 nm Teho 5 mW A Luokan 3B laser lt Safety Statements 514 Index Z T a Numerics automatic document feeder 364 2000 sheet input tray loading 98 loading 364 4 5 bin mailbox with stapler 284 AUX connector 369 mode 106 paper jams 219 B problem solving 284 bin Q 7 bin tabletop mailbox face up 105 mode 106 mailbox 106 paper jams 219 standard
151. ill exit Power Save when you place the document into the automatic document feeder The LED will light up when paper is loaded correctly Remove paper clips and staples Flatten the staple holes 3 If the document size exceeds A4 or Letter size extend the input tray and output bin by flipping out the extensions A Continued on next page lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 365 4 Set the guides so that there is a little amount 0 of clearance between the side edges and the guides Adjust the guides to the document size Note Squeeze the guide lever to free the guides Load documents so that the thickness is less than 0 32 inches 8 mm Set the guides so that they touch the document sides 5 After a document is copied remove the Original from the HP Digital Copy and the copy from the printer output bin A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 366 Loading documents onto the Flatbed 1 Open the document cover 2 Place the document face down and align the top left with the reference mark Slowly close the document cover and press START A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 367 Loading documents larger than the Document Board 1 Open the document cover about 80 Remove the cover by unscrewing the thumb screw bottom arrow and then sliding the cover in the direction of the t
152. in Chapter 2 Printing Tasks 108 How to Configure the Operating Modes The network or printer administrator chooses the mode of operation through the control panel or through an HP network configuration utility such as HP Web JetAdmin or HP LaserJet Utility You will need to set up your printer driver to reflect the mode chosen by the administrator Bidirectional Environment The printer automatically selects the mode established by the network administrator Nonbidirectional Environment The driver setting must match the printer mailbox mode The method for changing the mode varies with driver and by operating system See your driver s online help The printer control panel will display different messages depending on the mailbox used and which mode you are using See the printer software help for more information lt q gt Selecting the Output Bin Chapter 2 Printing Tasks Mailbox Mode Note To customize the name for an output bin in the control panel use HP Web JetAdmin software See HP s web site at http www hp com go webjetadmin for more information on HP Web JetAdmin In Mailbox Mode if the Control Panel setting is Then the physical location is 5 bin Mailbox with WP BIH Face up Bin Stapler IMAL BIH i through 3 Mailbox 1 5 BIH 6 Stapler Bin 7 bin Tabletop Mailbox UP BIN Face up Bin OREL BIH i through Mailbox 1 7 8 bin Mailbox WP BIH Face up Bin Selecting the Outp
153. in 216 x 356 mm Q A3 11 7 x 16 5 in 297 x 419 mm A4 8 3 x 11 7 in 210 x 297 mm A5 5 8 x 8 2 in 148 x 210 mm B4 JIS 10 1 x 14 3 in 257 x 364 mm B5 JIS 7 x 9 9 in 176 x 250 mm Note The automatic document feeder holds up to 50 sheets of paper lt gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 371 Document Quality Do not load the following into the Automatic Document Feeder Carbonless paper Carbonless forms Paper with clips or staples Paper that has been clipped or stapled Paper with wet ink Labels Precautions The following documents might be hard to feed through the automatic document feeder If the document slips in the automatic document feeder Jam Error or a double feed occurs often use the HP Digital Copy flatbed Paper of unequal thickness such as envelopes A Paper with large wrinkles or curl Color copied paper Continued on next page lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 372 Paper with folds or tears Tracing paper Coated paper Carbon paper Paper smaller than 6 x 4 in 148 x 105 mm or larger than A3 or 2 Double Letter Other than paper cloth Q metal foil transparency film Photographic paper Paper with notches on the side Paper that is not rectangular Thin paper lt gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 373 HP
154. in the HP LaserJet Printer Family Paper Specifications Guide lt gt Environmental Product Stewardship Appendix E Regulatory Information 501 To ensure printer longevity HP provides the following Extended HP SupportPack covers the printer and all HP supplied internal Warranty components It is a three year warranty from the date of purchase HP SupportPack must be purchased by the customer within 90 days 2 of product purchase See the HP Customer Care pages at the front of this user guide Spare Parts and Spare parts and consumable supplies for this product will be made Consumables available for at least five years after production has stopped Availability lt q gt Environmental Product Stewardship Appendix E Regulatory Information 502 Material Safety Data Sheet The Toner Cartridge Drum material data safety sheet MSDS can be obtained by accessing the URL http www hp com go msds and selecting the HP LaserJet icon If you do not have access to the Internet call U S HP FIRST fax on demand service at 1 800 231 9300 Use Index number 7 for a listing of the Toner Cartridge Drum Material Chemical Safety Data Sheets Non U S Customers should call 1 404 329 2009 for further information A lt Material Safety Data Sheet Appendix E Regulatory Information 303 Environmental Conformity Plastics Plastic parts have material identification markings according to international standards that e
155. ine memory module See DIMMs duplex registration 187 515 a DD ON lt gt duplex registration menu_464 duplexer paper jams 213 problem solving 293 duplexing 117 duty cycle 26 m m installing 479 slots 30 EIO Menu 460 EMI statement Korea 511 envelope feeder clearing paper jams 211 problem solving 295 size setting 427 type setting 428 envelope specifications 406 envelopes wrinkles 260 environmental product stewardship 497 environmental specifications 417 equipment error HP Digital Copy 379 error messages 226 escape sequences combining 484 event log 321 F face up bin 105 Fast InfraRed Connect_179 FCC statement 495 file directory page 320 Finland laser statement 512 5 bin mailbox with stapler 284 flatbed 366 loading 366 fonts number included with printer 28 printing list 318 Foreign Interface Harness 369 fusing mode variable 160 H hard disk 40 installing 479 problem solving 296 heavy paper 410 help printer driver 77 using online 227 HP Digital Copy 516 DD ON lt gt automatic document feeder 364 button functions 359 context sensitive help 357 control panel 347 default configurations 358 document quality 371 equipment error 379 flatbed 366 installation specifications 330 installing 325 LED functions 359 location requirements 329 maintenance 373 menu tabs 349 operating instructions 346 paper specifications 370 parts 326 prob
156. ing configurations Remove and reconnect the power cord if it is not firmly plugged into the computer Make sure trays are correctly loaded Make sure the paper guides are adjusted properly and not skewed page 98 Perform preventive maintenance if requested by the printer lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 283 Problems with the Optional 2000 sheet Input Tray Tray 4 continued Situation Solution Tray 4 will not power on The power cord is not firmly plugged into both the printer and the power receptacle Remove and reconnect the power cord Check cables and connectors between the tray and the printer See page 292 for cabling configurations Q Cannot access Tray 4 Make sure that the paper tray guides are adjusted correctly for the paper size you are using page 98 Printer does not Make sure the Optional 2000 sheet Input Tray has been recognize Tray 4 configured in the printer driver See page 62 for more information on accessing the printer driver Turn the printer off and then back on Make sure that the C link cable from the Tray 4 base is plugged into the printer If not turn the printer off and plug the cable into the printer then turn the printer back on See page 292 for cabling configurations Make sure the power cord is plugged into Tray 4 See page 292 for cabling configurations gt f the printer still does not re
157. inger to open the stapler Continued on next page A lt Clearing Paper Jams Chapter5 Problem Solving 223 4 Remove loose or damaged staples from the stapler head Push the circular tab to snap it back into place 5 Close the stapler unit cover and replace the Face up Bin Clear all paper paths that may have jammed as a result of the jammed staples Note After clearing a stapler jam up to two documents may not be stapled when printing resumes because the stapler must reload Once the unit begins stapling again either manually staple the unstapled documents or resend the job If a print job is sent and the stapler is jammed or out of staples the job will still print A lt Clearing Paper Jams Chapter5 Problem Solving Solving Repeated Paper Jams Situation Solution General 1 Check to see that paper is correctly loaded in the trays and that all repeated width guides are correctly set not skewed See Chapter 2 Printing paper jam Tasks problems 2 Make sure that the paper tray is set for the size of paper installed and that the tray is not overloaded with paper 3 Try turning over the stack of paper in the tray If you are using prepunched or letterhead paper try printing from Tray 1 4 Do not use previously printed paper or torn worn or irregular paper For recommended paper and other paper for your printer see page 390 5 Check the paper specifications page 390 If
158. intenance Agreement or HP SupportPack request service as specified in the agreement f you do not have an HP Maintenance Agreement or HP SupportPack contact an HP authorized service or support provider See the HP Customer Care pages at the front of this user guide Hewlett Packard limited warranty statement A lt Chapter 7 Service and Support 385 Limited Warranty for Toner Cartridge Life Note The warranty below applies to the toner cartridge that came with this printer This warranty supersedes all previous warranties 7 16 96 This HP Toner Cartridge is warranted to be free from defects in materials and workmanship for cartridge life until the HP toner is depleted Your HP toner is depleted when your printer indicates a toner low message HP will at HP s option either replace products which prove to be defective or refund your purchase price The warranty does not cover cartridges which have been refilled are emptied abused misused or tampered with in any way This limited warranty gives you specific legal rights You may have other rights which vary from state to state province to province and country to country To the extent allowed by applicable law in no event shall Hewlett Packard Company be liable for any incidental consequential special indirect punitive or exemplary damages or lost profits from any breach of this warranty or otherwise lt q gt Limited Warranty for Toner
159. ion which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase separation between equipment and receiver Connect equipment to an outlet on a circuit different from that to which the receiver is located Consult your dealer or an experienced radio TV technician Continued on next page lt q gt FCC Regulations Appendix E Regulatory Information 496 Note Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules Note The HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP Digital Copy attached complies with Class A limits A lt FCC Regulations Appendix E Regulatory Information 497 Environmental Product Stewardship Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner The printer has been designed to minimize impacts on the environment The printer design eliminates Ozone The printer uses charging rollers in the electrophotographic process Production and therefore generates no appreciable ozone gas 03 CFC Usage Class U S Clean Air Act stratospheric o
160. ional duplexer is installed Set the value to amp to print on both sides duplex or amp EF to print on one side simplex of a sheet of paper For more information see page 117 Paper Handling Menu This item appears only when an optional duplexer is installed and the duplex option is on Choose the binding edge when duplexing printing on both sides of paper For more information see page 117 A lt Appendix B Control Panel Menus Item Values Explanation Choose to print on letter size paper when an A4 job is sent but no A4 size paper is loaded in the printer or to print on A4 size paper when a letter job is sent but no letter paper is loaded in the printer Paper Handling Menu Configure the fuser mode associated with each paper type This is only necessary if you are experiencing problems printing on certain paper types wc The fuser mode menu items are not accessible ES Additional items appear see T FEI on page 433 The fuser mode can only be changed from this menu option in the control panel Note To see the default fuser mode for each paper type select E4 scroll back to the Information Menu and print a menu map page 424 A lt Appendix B Control Panel Menus 432 Item Values Explanation Configure the margin alignment for the tray you wish to print an edge to edge print job from Ho The edge to edge configuration menu
161. ise follow the instructions below for setting the overall default printer output bin selection Where and how you make selections depends on your software application or associated printer driver Some options may only be available through the printer driver A lt Selecting the Output Bin Chapter 2 Printing Tasks Selecting Mailboxes from the Control Panel 1 Press MENU repeatedly until F ill appears 2 Press ITEM repeatedly until F appears 3 Press repeatedly until PAPER DEST OPTIONAL EIN appears The represents a number ap varies UE e E upon the mailbox selected and the operating mode used Your network administrator may have changed these names 4 Press SELECT to save your choice An asterisk appears next to your selection Selecting the Output Bin 112 A lt Chapter 2 Printing Tasks 113 Using the Stapler Note For more information on the 3000 sheet Stapler Stacker or any other stapling devices see the user guide that came with the device Loading Staple Cartridges 5 bin Mailbox with Stapler 1 Turn off the printer and remove the Face up Bin 2 Open the stapler unit cover 3 Squeeze the staple cartridge tabs together and pull the empty staple cartridge out Continued on next page A Using the Stapler Chapter 2 Printing Tasks 114 4 Remove the plastic shipping clip from the O new staple cartridge Insert the new staple cartridge so that it snaps
162. isk fonts are not affected by PCL jobs or by turning the printer off Print a PS Font Page to verify that the font is available If a disk font appears to be missing it may be because a software utility was used to delete the font because the disk was re initialized or because the disk drive is not installed correctly Print a configuration page to verify that the disk drive is installed and functioning correctly Print a Disk Directory to help identify available fonts Correcting Output Quality Problems 298 A lt Chapter5 Problem Solving 299 PS Troubleshooting continued Situation Solution A page prints with If the page margins are clipped you may have to print the clipped margins page at 300 dpi resolution or install more memory Also try turning off Resource Saving and I O Buffering A page fails to print Set F OPS ERRORS lt 04 and then send the job again to print a PS error page If this does not identify the problem try turning off Resource Saving and I O Buffering or installing more memory See page 318 for more information about PS printing A PS error page prints Make sure the print job is a PS job Check to see whether your software expected you to send a setup or PS header file to the printer Check the printer setup in your software application to make sure that the printer is selected Check cable connections to ensure that they are secure Reduce the complex
163. ital Copy Stand shown with optional accessories A lt HP Digital Copy Installation Chapter6 HP Digital Copy 341 Install the Y Power Cord CAUTION Turn off the printer and make sure the HP Digital Copy power switch is in the off position before you install the Y power cord 1 Plug the main end of the Y power cord into the HP Digital Copy 2 Unplug the power cord from the printer Plug the power cord into the short end of the Y power cord 3 Plug the long end of the Y power cord into the printer HP Digital Copy Installation Chapter6 HP Digital Copy 342 Install the Control Panel Overlay 1 Choose the control panel overlay printed with your language 2 Press the overlay in place on the HP Digital Copy control panel until it clicks 3 To remove the control panel overlay insert a screwdriver into the slot on the left side of the overlay Note The language that appears on the HP Digital Copy display is customized through the language selected on the printer If the printer language is set to a language other than those offered by the HP Digital Copy then the HP Digital Copy will default to English A lt HP Digital Copy Installation Chapter6 HP Digital Copy Step 4 Test HP Digital Copy Operation 1 Turn on the printer When Epy displays turn on the HP Digital Copy 2 The HP Digital Copy displays the HP logo followed by icons that illustrate the
164. ity of the graphic Add available memory by turning on Resource Saving A lt Correcting Output Quality Problems Chapter5 Problem Solving 300 Computer Network or I O Port Problems Situation Solution Printer Interface Print a configuration page from the printer s control panel to problems verify that the interface configurations shown on the printout match those on the host computer See page 314 to print a configuration page Computer software Check that your computer is working correctly by printing Q problem from a software application you know works or by printing a plain text file to see if the problem is with your software application or printer driver For example C dir gt LPTn where n is the number of the computer port the printer is connected to for example LPT1 To output the page you may have to send a form feed command from your computer Software is selecting the Check your operating system s port settings to be sure the wrong port print job is being sent to the correct port for example LPT 1 Printer port problem Check that your computer s port is configured and working properly One way to check this is to connect another printer to that port on your computer and print an application you know works lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 301 Computer Network or I O Port Problems continued Situation Solution Network or s
165. ized service or support provider See the HP Customer Care pages at the front of this user guide Order ltem Description or Use Number Q Paper Handling 2 x 500 sheet Input Tray Two 500 sheet trays and C4780A feeder 2000 sheet Input Tray One 2000 sheet tray and C4781A feeder Envelope Feeder Automatically feeds up to C3765B 100 envelopes Custom Paper Tray Allows printing on C4184A custom size paper gt Duplex Printing Allows automatic printing C4782A Accessory duplexer on both sides of paper lt Accessories and Supplies Chapter 1 Printer Basics Order ltem Description or Use Number Paper Handling 7 bin Tabletop Mailbox Each of the 7 output bins C4783A continued holds 120 sheets of paper 8 bin Mailbox Each of the 8 output bins C4785A holds 250 sheets of paper 5 bin Mailbox with Each of the 5 output bins C4787A Stapler holds 250 sheets of paper Provides job separation by stapling jobs 3000 sheet Stacker One 3000 sheet stacking C4779A device 3000 sheet One 3000 sheet stacking C4788A Stapler Stacker Accessories and Supplies device provides stapling for up to 50 sheets of paper per document A lt Chapter 1 Printer Basics Item Order Description or Use Number Paper Handling HP LaserJet MFP continued Upgrade Kit A copy module that C4166A comes standard with 32 cpm duplexing and wide format copying Printer Stands Printer Stand Stand for the H
166. kes these steps to change the remaining three numbers of the PIN x appears 4 Press SELECT 6 Press VALUE until the desired number of copies appears 7 Press SELECT to print the job Continued on next page lt q gt Job Retention Chapter 3 Advanced Printing Tasks Deleting a Private Job When a user sends a private job the printer overwrites any previous jobs with the same name A private job is automatically deleted from the printer s hard disk or memory after the user releases it for printing Note If you turn the printer off and then back on all quick copy proof and hold and private jobs are deleted A private job can also be deleted from the printer s control panel before it is ever printed 1 Press MENU repeatedly until F MEHL appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears 4 Press SELECT to select the job F 48 appears 5 Press VALUE to change the first number of the PIN and then press SELECT An appears in place of the number o these steps to change the remaining three numbers of the PIN x appears Continued on next page Job Retention 175 A lt Chapter 3 Advanced Printing Tasks 176 7 Press SELECT to delete the job Storing a Print Job The user can download a print job to the printer s hard disk without printing it The user can then print the job at any time through the printer
167. known ask your network administrator 7 Select the desired printer name on the right side of the Chooser An icon should appear gt 8 Close the Chooser by clicking the Close box in the upper left corner lt Printer Software Chapter 1 Printer Basics Access the Windows Printer Driver To configure the driver once the software is installed access it in one of the following ways Temporarily Change Settings Operating System from a software application Change Default Settings across all applications Windows 9x From the File menu click Print and then click Properties The actual steps can vary this is the most common method Windows NT From the File menu click Print 4 0 Windows 2000 and then click Properties The actual steps can vary this is the most common method Continued on next page Printer Software Click the Start button point to Settings and then click Printers Right click the printer icon and choose Properties Click the Start button point to Settings and then click Printers Right click and choose Document Defaults to change setup attributes for example orientation paper size trays or choose Properties to configure add or change accessories 75 A lt Chapter 1 Printer Basics Temporarily Change Settings Operating System from a software application Change Default Settings across all applications Windows 3 1x From the File menu
168. l 0HF HO appears Continued on next page lt Edge to Edge Printing Chapter 3 Advanced Printing Tasks 186 4 Press VALUE to change the value to YES 5 Press SELECT 6 Press ITEM repeatedly until FEIN TESI av appears 7 Press VALUE to choose the desired tray FLL i 2 3 or 4 8 Press SELECT to print the calibration page 9 Follow the instructions on the calibration page to complete the calibration Q process CAUTION When using edge to edge printing clean the printer every time the toner cartridge is changed See page 197 for cleaning instructions lt gt Edge to Edge Printing Chapter 3 Advanced Printing Tasks Duplex Registration The duplex registration feature allows precise alignment of images on the front and back of a duplexed page Image placement varies slightly for each input tray The alignment procedure must be performed for each tray Tray 2 Duplex Registration Adjustment Y Axis X Axis 1 Press MENU until GUFLEX FE panel display i appears on the printer control Continued on next page Duplex Registration 187 A lt Chapter 3 Advanced Printing Tasks 2 3 9 Press ITEM until FR INT TEST PAGE appears for the tray you want Press SELECT to print the page Hold the printed page up to a light source and choose the number on each axis where the lines on the front and back of the page align most accurately Repeat step 1 Press
169. lace paper in Tray 1 after the job is sent to the printer and the printer requests paper Place the paper with the side to be printed up the top of the page facing the rear of the printer and the long edge leading into the printer For Macintosh select First from and Remaining from in the print dialog box Note Where and how you make selections depends on your software application or associated printer driver Some options may only be available through the printer driver A Continued on next page lt Different First Page Chapter 3 Advanced Printing Tasks 2 Load the paper for the remaining pages of the document into another tray You may select the first and remaining pages by type of paper For more information see Printing by Type and Size of Paper on page 157 Different First Page 150 lt q gt Chapter 3 Advanced Printing Tasks Blank Back Page This option will allow you to add blank pages to the back of a print job For Windows select Use different paper for first page in the paper tab of your printer driver and then choose Back Page You can then select the paper source you wish to use for your back page or to turn the feature off select No back page Blank Back Page 151 lt q gt Chapter 3 Advanced Printing Tasks 152 Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature
170. lem English Ireland 353 1 662 5525 U K 44 171 512 5202 International 44 171 512 5202 Dutch Belgium 32 a 626 8806 Netherlands 31 20 606 8751 French France 33 01 43 62 3434 Belgium 32 2 626 8807 Switzerland 41 84 880 1111 German Germany 49 180 525 8143 Austria 43 1 0660 6386 Norwegian Norway 47 2211 6299 A Danish Denmark 45 3929 4099 Continued on next page lt 10 Finnish Finland 358 9 0203 47288 Swedish Sweden 46 8 619 2170 Italian Italy 39 2 264 10350 Spanish Spain 34 90 232 1123 Portuguese Portugal 351 1 441 7199 In country region support numbers Argentina 787 8080 Australia 61 3 272 8000 Brazil 022 829 6612 Canada 208 323 2551 Chile 800 360999 China 86 10 65053888 5959 Czech Republic 42 2 471 7321 Greece 30 1 689 641 1 Hong Kong SAR 852 800 96 7729 Hungary 36 1 343 0310 India 91 11 682 6035 91 11 682 6069 Continued on next page A lt Indonesia Korea Korea outside Seoul Japan Malaysia Mexico Mexico City Mexico outside Mexico City New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey 21 350 3408 2 3270 0700 080 999 0700 3 3335 8333 3 295 2566 0 22147 00 90529 9 356 6640 0 2 894 1451 22 37 5065 1 301 7330 95 923 5001 272 5300 02 717 0055 66 0 2 661 4011 1 224 5925 11 A
171. lem solving 377 settings 362 status bar 348 temporary error 378 troubleshooting 345 HP Fast InfraRed Connect about 179 problem solving 302 HP LaserJet Resource Manager 86 HP support services 3 HP TonerGauge 193 HP Web JetAdmin 83 humidity operating environment 419 l I O buffering 478 I O menu 457 information menu 424 infrared printing with 179 problem solving 302 installing software Windows 3 1x 73 Windows 9x NT 4 0 and Windows 2000 72 J jam recovery 453 JetDirect EIO 310 JetSend installing 78 job accounting 369 Job Retention 166 L labels specifications 403 laser statement for Finland 512 LaserJet Resource Manager 86 LED functions 517 Z T a m Re lt gt HP Digital Copy 359 LEDs status interpretation 60 letterhead paper loading 134 loading automatic document feeder 364 flatbed 366 M Macintosh Job Retention 166 LaserJet Utility 81 85 LaserWriter 8 driver 80 PPDs 80 308 printer driver 66 problem solving 305 software 74 80 mailbox operating modes 106 maintenance cleaning page 199 cleaning the printer 197 HP Digital Copy 373 kit ordering 50 manual feed 156 mass storage installing 479 material safety data sheet 502 media See paper memory about 27 adjusting settings 476 allocated to languages 476 determining requirements 470 expandable 419 I O buffering 478 installing 471 resource savin
172. lines in this manual Paper that does not meet these guidelines may cause the following problems poor print quality increased paper jams and multiple sheet feeds premature wear on the printer requiring repair Continued on next page lt q gt Paper Specifications Appendix A Specifications 391 Note For best results use only HP brand paper and print media Hewlett Packard Company cannot recommend the use of other brands Because they are not HP products HP cannot influence or control their quality It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and humidity levels or other variables over which Hewlett Packard has no control Q Before purchasing a large quantity of paper make sure it meets the requirements specified in this user guide and in the HP LaserJet Printer Family Paper Specification Guide To order the guide see page 50 Always test paper before purchasing a large quantity CAUTION Using paper outside HP specifications may cause problems for the printer requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements For supported sizes of paper see page 392 lt gt Paper Specifications Appendix A Specifications 392 Supported Sizes of Paper for Input and Output Note For more information on an optional HP outp
173. ll print jobs This mode can be overridden inside a print job by an edge to edge PJL variable gt lt Printing Menu Appendix B Control Panel Menus Configuration Menu Items in this menu affect the printer s behavior Configure the printer according to your printing needs Item Values Explanation The printer enters PowerSave after it has been idle for a specified amount of time The PowerSave feature does the following Minimizes the amount of power consumed by the printer when it is idle Reduces wear on the printer s electronic components Turns off the display s backlight When you send a print job press a control panel key open a paper tray or open the top cover the printer automatically comes out of PowerSave mode Note PowerSave turns off the backlight on the display but the display is still readable Configuration Menu A lt Appendix B Control Panel Menus Item Values Explanation Configuration Menu Select the default printer language personality Possible values are determined by which valid languages are installed in the printer Normally you should not change the printer language the default is 470 If you change it toa specific printer language the printer will not automatically switch from one language to another unless specific software commands are sent to the printer A lt Appendix B Control Panel Menus 447 Item
174. lose the trays Last page did not print Make sure that you are using the correct printer driver and the Data light is on Complex print job may still be processing Make sure ine a Is onime Make sure the control panel reads F JG JOB Open the top cover Pull out the toner cartridge and check for paper Reseat the toner cartridge Open trays 2 and 3 Make sure that the appropriate paper is inserted For more information on paper specifications see page 392 Close the trays lt gt Correcting Output Quality Problems Chapter5 Problem Solving Print Job Does Not Print continued Situation Solution Data light is flashing but Make sure that you are using the correct printer driver nothing prints Complex print job may still be processing Make sure the printer is online Make sure control panel reads processing job Open the top cover Pull out the toner cartridge and check for paper Reseat the toner cartridge Open trays 2 and 3 Make sure that the appropriate paper is inserted For more information on paper specifications see page 392 Close the trays Print Speed is Too Slow Situation Solution First page takes much Make sure that the printer displays EERE longer to print than Set the PowerSave feature for a longer time period See following pages Configuration Page on page 314 If a page takes longer to print due to complex formatting commands changing the
175. m Solving on page 377 Problem Recommended Action No power Check that all power cords are connected correctly Failed initialization Check that the printer is turned on or Check that the Copy Connect EIO Board is installed Me GePy correctly Check that the Copy Connect EIO cable is connected correctly A lt HP Digital Copy Installation Chapter6 HP Digital Copy 346 HP Digital Copy Operating Instructions This section shows you how to use the HP Digital Copy and many of its advanced features HP Digital Copy Features and Benefits Auto Photo Text modes Job Interrupt at copy boundaries N up layout printing multiple pages per sheet Operator attendance animations for example paper jam recovery Auto configure to printer settings Copy books Custom stapling Power Save One pass duplex scanning A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 347 HP Digital Copy Control Panel Control Panel Layout and Display Settings Device Status Number of Context sensitive Reset Start Message Copies Help Paper Reduce Enlarge Numerical 2 sided N up Keypad Output Staple Copy Quality More Features Stop A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 348 Status Bar The Status Bar displays the current device status message number of copies selected context sensitive help button device status messag
176. m the Paper Handling Menu also set the paper size from the Paper Handling Menu If custom paper is loaded set the size of custom paper from the Printing Menu to match the paper loaded in Tray 1 To print custom size paper see page 139 Other trays Paper size settings are adjusted when paper is properly loaded into the printer See the sections on loading paper starting on page 89 4 From the software or printer driver select the desired type and size of paper Continued on next page A lt Printing by Type and Size of Paper Chapter 3 Advanced Printing Tasks 159 Note The type and size settings can also be configured from HP Web JetAdmin for networked printers See the printer software help To puni y ge and s size it might be necessary to unload or close Tray 1 or set TRAY i HO MSSETTE from the Paper Handling Menu in the siinters Connie re For more information see page 427 Settings in the printer driver and software application override control panel settings Software application settings override printer driver settings A lt Printing by Type and Size of Paper Chapter 3 Advanced Printing Tasks 160 Changing the Variable Fuser Mode The variable fuser mode specifies the temperature and printing speed for a specific type of paper The user can change the variable fuser mode to improve the print quality for paper that is having problems such as heavy light or rough media even thou
177. ments of 10 up to 100 KB or by increments of 100 above 100 KB For more information see page 476 This value depends on the amount of installed memory Configuration Menu This item appears only when FE E SAUE 0H Select the amount of memory ieee ions saving PS resources Printer default is the minimum amount of memory needed to perform resource saving for PS Press VALUE to change settings by increments of 10 up to 100 KB or by increments of 100 above 100 KB For more information see page 476 A lt Appendix B Control Panel Menus 449 Item Values Explanation This item E n after a BE TOO COMPLEX PRESS GO TO CONTINUE message EA Gace 243 Memory Enhancement technology MEt attempts to guarantee that all pagas W print If the page does not print turn FA E IH Mu eo oO increase gt chances of a 2a TEN ys ao TO HUE message If this occurs pan the print job or install additional memory page 467 Set the amount of time that a clearable warning is displayed on the printers control panel moe Warning messages display on the control panel until the end of the job from which they were generated H Warning messages display on the control panel until GO is pressed lt q gt Configuration Menu Appendix B Control Panel Menus 450 Item Values Explanation This item determines how the printer reacts to errors OM If an error occur
178. n ONF ISUBE CUSTOM Q paper sizes yE5 Select the dimension to ee fed into he 110V printers see page 392 anaa short edge or hr a a s For supported TA item raa only when Di i l paper sizes POPER YES Select the other dimension long edoi 110V printers see page 392 or ho r a s s lt gt Printing Menu Appendix B Control Panel Menus Item Values Explanation 110V printers or 220V printers Sets vertical spacing from 5 to 128 lines for default paper size Press VALUE once to change the setting by increments of 1 or hold down VALUE to scroll by increments of 10 Determine the default orientation of print on the page Note It is best to set the page orientation from the printer driver or software application Driver and software settings override control panel settings cit Internal fonts OFT Permanent soft fonts Printing Menu ato 999 The printer assigns a number to each font and lists them on the PCL Font List page 318 The font number appears in the Font column of the printout A lt Appendix B Control Panel Menus 443 Item Values Explanation 344 to 22 9 This item might not appear depending on the font selected Press VALUE once to change setting by increments of 01 for pitch or hold down VALUE to scroll by increments of 1 1 86 to 25 78 This item might not appear d
179. n Tray 1 2 If necessary pull out the tray extension for the envelope size you are printing 3 Place up to ten envelopes between the paper width guides face up 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it Note Paper heavier than 28 Ib 105 g m should be printed from Tray 1 to the Face up Bin to avoid curl Attention light will flash Press VALUE to change the size to match the paper size in Tray 1 and press SELECT The fuser lever should be changed for printing envelopes see page 128 Printing Envelopes Chapter 2 Printing Tasks Printing Envelopes from Your Software Application 1 Load envelopes into Tray 1 or the optional envelope feeder if installed 2 Specify Tray 1 Automatic or select the paper source by type in your software application and set the envelope size and type to the appropriate envelope size page 406 3 If your software does not automatically format an envelope specify Landscape for page orientation in your application CAUTION To avoid a printer jam do not remove or insert an envelope once you begin printing For best print quality use the table on page 408 to set margins for a return and mailing address It gives you typical address margins for a Commercial 10 or DL envelope Avoid printing over the area where an envelope s three back flaps meet Note If you print on an envelope and send it to a mailbox the
180. ne Voltage 100 127 Volt 10 50 60 Hz 2 Hz 220 240 Volt 10 50 Hz 2 Hz 220 Volt 10 60 Hz 2 Hz Printer Specifications A lt Appendix A Specifications 419 Operating Printing Sound Power Level 6 9 Bel 5 2 Bel inaudible Sound Pressure Level 53 dB 36 dB inaudible Loam Bystander Position Sound Pressure Level 59 dB 41 dB inaudible Loam Operator Position a Print speed is 32 ppm Operating temperature 50 91 F 10 32 5 C Relative Humidity 20 80 Speed in pages per minute ppm 32 ppm Expandable Memory Up to 160 MB total using optional A accessory memory DIMMs lt Printer Specifications Appendix B Control Panel Menus 420 B Control Panel Menus Overview Q You can perform most routine printing tasks from the computer through the printer driver or software application This is the most convenient way to control the printer and will override the printer s control panel settings See the help files associated with the software or for more information on accessing the printer driver see page 62 You can also control the printer by changing settings in the printer s control panel Use the control panel to access printer features not supported by the printer driver or software application Note Printer driver and software commands override the printer s control panel settings gt Continued on next page lt Overview
181. ne or more network cards A mass storage device such as a hard disk For ordering information see page 47 To find out how much memory is installed in the printer or to find out what is installed in the EIO slots print a configuration page page 314 Continued on next page A lt Appendix C Printer Memory and Expansion 469 This appendix includes Determining Memory Requirements Installing Memory Checking Memory Installation Adjusting Memory Settings Installing EIO Cards Mass Storage A lt Overview Appendix C Printer Memory and Expansion 470 Determining Memory Requirements The amount of memory you need depends on the types of documents you print Your print engine can print most text and graphics at 1200 dpi FastRes without additional memory Pg Add memory to your printer if you Commonly print complex graphics Use many temporarily downloaded fonts Q Print complex documents Print two sided documents Use advanced functions such as I O Buffering and Resource Saving Print PS documents lt q gt Determining Memory Requirements Appendix C Printer Memory and Expansion 471 Installing Memory CAUTION Static electricity can damage dual in line memory modules DIMMs When handling 2 DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM s antistatic package then touch bare metal on the printer Q If you have not already done so
182. net_printing A lt Printer Software Chapter 1 Printer Basics 85 HP LaserJet Utility Macintosh HP LaserJet utility allows control of features that are not available in the driver The illustrated screens make selecting printer features from the Macintosh computer easier than ever Use the HP LaserJet Utility to do the following Customize the printer s control panel messages Name the printer assign it to a zone on the network download files and fonts and change most of the printer settings Set a password for the printer From the computer lock out functions on the printer s control panel to prevent unauthorized access See the printer software help Configure and set the printer for IP printing Initialize disk or flash memory Manage fonts in RAM disk or flash memory Administer Job Retention features See the LaserJet utility guide for more information Note The HP LaserJet Utility is not supported for Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish A lt Printer Software Chapter 1 Printer Basics 86 HP LaserJet Resource Manager Note The hard disk and flash memory DIMMs are optional printer accessories The HP LaserJet Resource Manager should be installed only on the network administrator s computer The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers Bidirectional communi
183. nhance the ability to identify plastics for proper disposition at the end of the printer s life The plastics used in the printer housing and chassis are technically recyclable Printer and Parts Design for recycling has been incorporated into the printer and its Q accessories The number of materials has been kept to a minimum while ensuring proper functionality and high product reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove with common tools High priority parts have been designed to be accessed quickly for efficient disassembly and repair Plastic parts have been primarily designed in two colors to enhance recycling options A few small parts are colored specifically to highlight customer access points Continued on next page lt gt Environmental Conformity Appendix E Regulatory Information 504 Printer and Parts HP disposes of returned products in an environmentally sound continued manner Many of the functional parts are recovered tested and reused as fully warrantied service parts Used printer parts are not placed into new product manufacturing The remainder of the product parts are recycled if possible For product recycling information contact your local HP Customer Care center page 3 Paper The printer is suited for the use of recycled papers when the Q paper meets the guidelines outlined in the H
184. nted the proof and hold job is deleted from the printer disk by using the printer s available RAM memory For moderate to heavy Note The proof and hold feature also works if the printer does not have a hard Q use of this feature HP recommends adding a hard disk To permanently store the job and prevent the printer from deleting it when space is needed for something else select the Stored Job option in the driver Continued on next page lt gt Job Retention Chapter 3 Advanced Printing Tasks Printing the Remaining Copies of a Held Job The user can print the remaining copies of a job held on the printer s hard disk from the control panel 1 2 5 6 Press MENU repeatedly until PRIVATE STORED JOBS MENU appears Press ITEM until your user name appears Press VALUE until the desired job name appears Press SELECT to select the job COF ES x appears Press VALUE until the desired number of copies appears Press SELECT to print the job Continued on next page Job Retention 171 A lt Chapter 3 Advanced Printing Tasks Deleting a Held Job Wh job Note As 1 2 Job Retention en a user sends a proof and hold job the printer overwrites any previous s with the same name If you turn the printer off and then back on all quick copy proof and hold and private jobs are deleted tored proof and hold job can also be deleted from the control panel Press MENU repea
185. nter Software 69 A lt Chapter 1 Printer Basics Additional Drivers The following additional printer drivers are included with the printer OS 2 PCL PCL 6 printer driver OS 2 PS printer driver AutoCAD If the desired printer driver is not on the compact disc or is not listed here check the software application s installation disks or ReadMe files to see if they include support for the printer If not contact the software manufacturer or distributor and request a driver for the printer Note Printer Software 70 lt q gt Chapter 1 Printer Basics 71 Software for Windows Use the printing system software to install the printer If you are installing the printer on a network Novell NetWare or Microsoft Windows network from a Windows 9x NT or 2000 system the printing system software will guide you through the installation process and will properly configure the network printer Note If the printer will be used on a network the network clients and servers must be properly configured to communicate on the network Q For additional network printer configuration and management use HP Web JetAdmin HP Web JetAdmin is a server based tool that network administrators can access using their web browser For supported host systems and available languages or to download the software go to www hp com go webjetadmin lt gt Printer Software Chapter 1 Printer Basics 72 Installing Win
186. o the printer and paper jamming might result A lt Printing Special Paper Chapter 2 Printing Tasks 139 Custom size Paper in Tray 1 You can print on custom size paper from Tray 1 For paper specifications see page 392 Printing on the Smallest Sized Paper Q If you are using the printer driver to set the paper size select the paper tab then set the paper size under the Custom button 1 In your software application select Tray 1 for the paper source and select either Custom or the name assigned to Paper Source TRAY ___k4 the custom size paper in the driver for the paper size Paper Size LoS Continued on next page lt q gt Printing Special Paper Chapter 2 Printing Tasks 140 2 Print custom size paper from Tray 1 See Loading Tray 1 on page 89 3 The edge of the paper feeding into the printer must be at least 3 9 inches 98 mm wide to allow rollers inside the printer to grab the 2 paper Measuring from the leading edge to the trailing edge of the paper the length must O9 j be at least 7 5 inches 190 mm Note For more information on paper specifications see page 392 Printing Bleeds Since the printer has the ability to print on specially cut paper up to 11 7 x 17 7 inches 297 x 450 mm you can print up to 11 x 17 inches 279 x 432 mm bleed images with crop marks See your software application or online help lt gt Printing Special Paper Chapter 2
187. of the button and LED Function Button 0 9 Use to enter the number of copies you desire May also be used periodically to enter a numerical value RESET Resets all of the copier settings to the default values START Begins a copy job or continues a copy job that has been interrupted because of an error STOP Stops a copy job C Clears the number of copies setting Does not clear the other copy module settings LED Paper Sensor llluminates when paper is aligned correctly in the LED automatic document feeder Start Button See Start Button LED on page 361 for a detailed LED description of this LED HP Digital Copy Operating Instructions 260 A lt Chapter6 HP Digital Copy Start Button LED LED State On Flashing Slow Flashing Fast Green The copy module is The copy module is in The copy module is ready to make copies Power Save mode making copies Amber The copy module hasa The copy module hasan The copy module critical error Turn the error and requires has an error that printer and copy attention requires attention module off and then from your service turn the printer and provider copy module on Note When the copy module is in Power Save mode the back light of the HP Digital Copy Operating Instructions display panel will be turned off and the Start LED green will flash at a slow rate to indicate that the system is turned on To bring the system out of Power Save mod
188. oft Windows NT 4 0 or Windows 2000 Microsoft Windows 9x Apple AppleTalk LocalTalk or EtherTalk Continued on next page A lt Printer Software Chapter 1 Printer Basics 65 Network printer installation for UNIX and other network operating systems is available from the web or through your HP distributor See the HP Customer Care pages at the front of this user guide The drivers and software components for end users and administrators using the environments listed above are described in the following sections A lt Printer Software Chapter 1 Printer Basics 66 Printer Drivers Printer drivers access the printer features and allow the computer to communicate with the printer Windows See Access the Windows Printer Driver on page 75 for more specific driver information Q Macintosh See Apple LaserWriter 8 Driver on page 80 for more specific driver information Note Check the Installation Notes file provided on the compact disc for additional software included and supported languages lt gt Printer Software Chapter 1 Printer Basics 67 Drivers Included with the Printer The following printer drivers are included with the printer The most recent drivers are available on the Internet See the HP Customer Care pages at the front of this user guide Depending on the configuration of Windows computers the installation program for the printer software automatically 4 c
189. on Quick Copying a Job Proofing and Holding a Job Printing a Private Job Storing a Print Job Printing with the Optional HP Fast InfraRed Connect Edge to Edge Printing Duplex Registration 145 o DD ON lt gt Chapter 3 Advanced Printing Tasks 146 Using Features in the Printer Driver When you print from a software application many of the printer s features are available from the printer driver To access Windows printer drivers see page 75 Note Settings in the printer driver and software application override control panel settings Software application settings override printer driver settings Printer Collation The Printer Collation feature allows multiple original prints mopying that provides you the following advantages Reduces network traffic Faster return to application All documents are original Continued on next page A lt Using Features in the Printer Driver Chapter 3 Advanced Printing Tasks 147 RIP ONCE RIP ONCE allows the print job to be processed one time at the printer The formatted print job can then be printed multiple times without pausing to process the print job again This feature is normally active Saving Printer Setup Information Printer drivers allow you to save the printer settings you use most often as the default settings For example the driver might be set to print on letter size paper portrait orientation with automatic t
190. on turn the printer off disconnect the power cable and reseat the formatter EIO cards or memory DIMMs Reconnect the power cable and turn the printer on If the message persists contact HP Customer Care for assistance Understanding Printer Messages 253 A lt Chapter 5 Problem Solving 254 Correcting Output Quality Problems Use the examples below to determine which output quality problem you are experiencing then see the following tables to troubleshoot the problem Note The examples below depict letter size paper that has passed through the printer long edge first If the paper has passed through the printer short edge first lines and repeating defects will run vertically rather than horizontally Q Continued on next page lt gt Correcting Output Quality Problems Chapter5 Problem Solving 255 AaBbCc AaBsCe AaBbCe AaRhOn AQBRGG AaQBoCc AQBDGE AaBbbCc AaBbCc AQBiCE AaBoCc AaBbCc ABOC AQBdCc Light Printor Toner Specks Dropouts Fade front or back Q AQBbCc AaBbCc AaQBbCc AQBbCc AaBbCc AaBbCc AaBbCc AaBb amp lt c AaBbCc AaBbCc AaBb c AaBbCc AQBbCc AaBbCc AQBSCc AOBbDCa Gray Toner Loose Repeating Background Smear Toner Defects AaB A aace aapbc Soe Ag Boa C AasoCc AaBbCc C AQBboCc AGBLCS Aa BOCc AaBboCc C ABPDCC AOBDCo AaBbCc AaBbCc A AGBbCS AQBDCc AaBoCc AaBbCc Misformed Page
191. on can be broken IRDA compliant devices are designed to recover from temporary connection interruptions You have up to 40 seconds to re establish the connection depending on the portable device being used The print job has been properly sent but the printer will not print If the connection is broken before the entire print job has been transmitted to the printer printing has not yet started the printer may not print any of the job Press CANCEL JOB to clear the printer s memory Then reposition the portable device within the range of operation described in Printing a Job on page 182 and print the job again The FIR status indicator turns off during transmission The connection might have been broken Press CANCEL JOB to clear the printers memory Then reposition the portable device within the range of operation described in Printing a Job on page 182 and print the job again PS print job will not print Check the configuration in the PostScript Tab of Windows check that Protocol is set to AppleTalk and Binary Data is not selected Correcting Output Quality Problems A lt Chapter5 Problem Solving 305 Macintosh Problem Solving Situation Solution The Macintosh Make sure the printer s control panel displays amp computer is not communicating with the printer Make sure the correct printer driver is selected in the left half of the Chooser Then make sure that the desired print
192. op arrow 2 Place the document face down on the document bed and press START When the job is complete remove the document Reattach the document cover and close A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 368 Reading a page from a thick book 1 Open the document cover 2 Place the book face down on the document bed and press START Note Do not move the book during job operation For advanced book copy features see page 356 A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy Foreign Interface Harness This feature allows the user to monitor via a job accounting device the number of copies sent through the HP Digital Copy module Note The number of printed pages from the printer will not be counted using the Foreign Interface Harness Only the number of copied pages from the HP Digital Copy module will be counted To enable this feature see the HP LaserJet MFP Upgrade Kit for HP LaserJet 8000 8100 and 8150 Printers User Guide for more information 1 For use with an HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP Digital Copy attached HP Digital Copy Operating Instructions 369 A lt Chapter6 HP Digital Copy 370 Paper Specifications Supported Sizes Ledger 11 x 17 in 279 x 432 mm 2 Executive 7 3 x 10 5 in 191 x 267 mm Letter 8 5 x 11 in 216 x 279 mm Legal 8 5 x 14
193. opy is eee in consecutive bins starting with the Face up Bin A lt Appendix B Control Panel Menus I O Menu Items in the I O input output Menu affect the communication between the printer and the computer Item Values Explanation to 386 Select the I O timeout period in seconds I O timeout T 15 refers to the time measured in seconds that the printer waits before ending a print job This setting allows you to adjust timeout for best performance If data from other ports appear in the middle of your print job increase the timeout value Press VALUE once to change settings by increments of 1 or hold down VALUE to scroll by increments of 10 VO Menu A lt Appendix B Control Panel Menus Item Values Explanation VO Menu Allocate memory for I O buffering auTO The printer automatically reserves memory for I O buffering Additional configurations are not required and the I 70 E menu item does not appear OH The 1 0 E SIZE item appears see below Specify few amount on memory to be used for I O buffering I O buffering is not performed and the ivi amp SIZE item does not appear When the I O buffer setting is changed any downloaded resources such as fonts or macros will need to be downloaded again unless they are stored on an optional hard disk or flash DIMM For more information see page 478 A lt Appendix B Control
194. ording to international standards that enhance the ability to identify plastics for proper disposition at the end of the printer s life HP LaserJet In many countries regions this product s printing supplies for Printing example toner cartridge or fuser can be returned to HP through the Supplies HP Planet Partners Printing Supplies Environmental Program An easy to use and free takeback program is available in over 25 countries regions Multi lingual program information and instructions are included in every new HP LaserJet Toner Cartridge and Consumables package Continued on next page Environmental Product Stewardship A lt Appendix E Regulatory Information 500 HP Planet Partners Printing Supplies Environmental Program Information Since 1990 the HP LaserJet Toner Cartridge Recycling Program has collected more than thirty one million used LaserJet toner cartridges that otherwise may have been discarded in the world s landfills The HP LaserJet toner cartridges go to a collection center and are bulk shipped to our recycling partners who disassemble the cartridge parts for recycling Materials are separated and converted into raw materials for use by other industries to make a variety of Q useful products For more information on the Planet Partners program please contact your local sales office Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined
195. our choice Print Page Borders This setting is active when you select two or more pages for each sheet When checked page borders will print around each page image on the output page The preview image will update to display your choice HP Digital Copy Operating Instructions A lt Chapter6 HP Digital Copy 355 Menu Tabs continued output staple tab You can configure the output and stapling options using the two main controls on this tab Output Bin Shows the currently selected output bin Choose which bin the copy job will be delivered to If the output bin is set to the stapling bin and a stapling option is selected then changing the output bin to another location will turn off the stapling option Stapling Allows you to choose stapling options The number of options displayed will depend on the stapling device installed If you select an option to have the output stapled then the Output Bin setting will change to display that stapling can only take place in the staple bin copy quality tab Copy Mode You may change the copy quality settings from this tab There are three settings to choose from in Copy Mode Auto This is the default mode Photo This mode is optimized for photo clarity Text This mode is optimized for text sharpness Brightness You may change the brightness setting from this tab Press the left or right arrow to increase or decrease the brightness level as indicated by
196. p and then select Control Panel 3 From the Printers window make sure that the appropriate printer is selected If not click Select and select the printer 4 Click Connect and choose the same COM port setting as the FIR port on your portable computer 5 Select the file to print A lt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 181 Setting Up to Print with Windows 9x Before launching the InfraRed Driver complete the following steps 1 From the Printers panel select your printer model number as your default printer 2 2 While in the same Printers panel go to Properties Details and make sure that Virtual Infrared LPT Port is selected O 3 Select the file to print lt gt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 182 Printing a Job 1 Align your laptop computer or other portable device equipped with an IRDA compliant FIR window within 2 to 3 feet 1 meter maximum of the HP Fast InfraRed Connect The FIR window must be at an angle of 15 degrees to ensure an effective connection for printing The following 2 graphic illustrates the required alignment of devices necessary for printing gt Continued on next page lt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 183 2 Print the job The status indicator on the HP Fast InfraRed Connect ete apa and af
197. p the entire HP Digital Copy control panel display WARNING Make sure the power is off and the main power to the system has been disconnected before servicing lt gt HP Digital Copy Problem Solving Chapter6 HP Digital Copy 378 Temporary Error A Temporary Error displays when problems with the paper path occur The control panel will display the specific error and graphically illustrate the actions needed to correct the error Automatic Document Feeder Error Message Description A page has jammed inside of the automatic document feeder and must be cleared for copying to continue The automatic document feeder cover is open and must be closed for copying to continue A A misfeed occurred from the automatic document feeder input tray Restack the pages in the automatic document feeder input tray Press START to continue the copy job lt HP Digital Copy Problem Solving Chapter6 HP Digital Copy 379 Equipment Error To correct an equipment error turn the printer and HP Digital Copy off and then turn the printer and HP Digital Copy on If the error message persists then call your service provider Error Message Description This error might require service to correct fe Eprom An error occurred while accessing the backside RAM buffer Q The motor has a blown fuse This error might require service to correct The lamp has a blown fuse This error might require se
198. peatedly until 2 ER MO appears Continued on next page lt Loading Custom size Paper Chapter 3 Advanced Printing Tasks 164 4 Press VALUE until 2 appears 5 Press SELECT to save the selection 6 To select the unit of measure a Press ITEM until UHIT OF MESURE appears b Press VALUE repeatedly until the desired unit of measure appears c Press SELECT to save the selection f 7 To select the X dimension see page 142 for more information about the X dimension a Press ITEM until amp H appears b Press VALUE repeatedly until the desired size appears c Press SELECT to save the selection Continued on next page lt q gt Loading Custom size Paper Chapter 3 Advanced Printing Tasks 165 8 To select the Y dimension see page 142 for more information about the Y dimension a Press ITEM until H appears b Press VALUE repeatedly until the desired size appears c Press SELECT to save the selection 9 Press Go to exit the menu A lt Loading Custom size Paper Chapter 3 Advanced Printing Tasks 166 Job Retention There are four job retention features Quick Copy Proof and Hold Private Job and Stored Job all are available with a hard disk installed Proof and Hold and Private Job are also available without a hard disk installed See the following pages for more information on each of these features To access each of the features first follow the ste
199. pends on your software application or associated printer driver Some options may only be available through the printer driver See page 66 for more information on accessing the printer driver Note Settings in the printer driver and software application override control panel settings Software application settings override printer driver settings lt q gt Using the Stapler Chapter 2 Printing Tasks 116 Selecting the Stapler from the Control Panel If your software does not support stapling set it using the directions below 1 Press MENU repeatedly until PAPER HANDLING MENU appears 2 Press ITEM repeatedly until F 4 appears pages 109 and 110 to nbin the aparoonaia bin according to the mode you are using Your network administrator may have changed the name of this bin For example it may be called k 3 Press repeatedly until FAFER DEST OPTIONAL BIH amp appears See Q 4 Press SELECT to save your choice An asterisk appears next to your selection lt gt Using the Stapler Chapter 2 Printing Tasks Printing Both Sides of Paper Optional Duplex Printing Accessory The printer can automatically print on both sides of paper with an optional duplex printing accessory duplexer This is called duplexing See the documentation included with the duplexer for complete installation and setup instructions Duplexing might require additional memory page 467 Note Continued
200. percent lt q gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy Menu Tabs continued reduce enlarge tab Custom Media Reduction This setting allows you to continued switch between the standard enlargement settings and the custom mode This allows you to choose your original and copy document sizes independently When the Custom Media Reduction box is checked you can select a paper size under the Original list for your original document and then select the paper size in the Copy list for the size you want to copy The percent text box automatically calculates page scaling percent When the Custom Media Reduction box is unchecked you may select from a list of standard reduction or enlargement settings such as Letter LTR to Legal LGL Also you may select the Manual setting in order to adjust the scaling percent by hand When Manual is selected you may increase or decrease the scaling percent by one percent increments You may reduce a document by up to 25 percent or enlarge a document by up to 200 percent When you have chosen Manual you may also choose the size of your original document The copier will reduce that document by the percent you have selected HP Digital Copy Operating Instructions 352 A lt Chapter6 HP Digital Copy 353 Menu Tabs continued reduce enlarge tab Shrink Page to Printable Region This setting allows continued you to adjust the page scaling percen
201. pes Optional 5 bin Mailbox with Stapler Each of the 5 bins holds up to 250 sheets of paper Provides job separation by stapling jobs Optional 8 bin Mailbox Each of the 8 bins holds up to 250 sheets of paper Optional 7 bin Tabletop Mailbox Each of the 7 bins holds up to 120 sheets of paper Designed for tabletop printing Optional 3000 sheet Stacker One 3000 sheet stacking device Optional 3000 sheet Stapler Stacker One 3000 sheet stacking device which provides multi position stapling for up to 50 sheets of paper per document Continued on next page Printer Features and Benefits 29 A lt Chapter 1 Printer Basics 30 Input Output HP Digital Copy The flatbed and the automatic document feeder have the ability to copy up to A3 or 11 x 17 size original documents The automatic document feeder holds up to 50 sheets of paper Connectivity 3 EIO enhanced input output slots HP JetDirect EIO cards Ethernet 10Base T 10Base2 Token Ring Fast Ethernet 10 100Base TX USB Serial and Local Talk Parallel HP Fast InfraRed Connect fast infrared connection Foreign Interface Harness HP LaserJet 8150 MFP or any model of HP LaserJet 8150 printer with an HP Digital Copy attached Environmental Features EconoMode uses approximately 50 less toner which extends the life of the toner cartridge HP does not recommend full time use of EconoMode PowerSave setting save
202. pouts jamming curl Stored improperly Store paper flat in its moisture proof wrapping Increased gray background Too heavy Use lighter paper shading Use the Face up Bin Paper Specifications 398 A lt Appendix A Specifications 399 Symptom Problem with Paper Solution Excessive curl Too moist wrong grain Use the Face up Bin Problems with feeding ee Use long grain paper D Jamming damage to Cutouts or perforations Do not use paper with printer cutouts or perforations Problems with feeding Ragged edges Use good quality paper Q Note Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised letterhead The printer uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with the printer s fusing temperature 392 F or 200 C for 0 1 second lt q gt Paper Specifications Appendix A Specifications Paper Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U S bond weight For example to determine the equivalent of 20 Ib U S bond weight paper in U S cover weight locate the bond weight in row 3 second column and scan across the row to the cover weight in the fourth column The equivalent is 28 Ib Shaded areas indicate a standard weight for that
203. printed down For more information on paper specifications see page 390 See page 130 for more information on printing envelopes from Tray 1 Continued on next page Loading the Input Tray 91 lt q gt Chapter 2 Printing Tasks 92 6 Slide the paper into the printer until paper fits O squarely and firmly between the paper width guides without bending Note Paper heavier than 28 Ib 105 g m should be printed from Tray 1 to the Face up Bin to avoid curl If you are having trouble printing on media other than plain paper see Changing the Variable Fuser Mode on page 160 If Tray 1 is in TTE mode the printer Attention light will ilash Pressa VALUE to change the size to match the paper size in Tray 1 and press SELECT A lt Loading the Input Tray Chapter 2 Printing Tasks 93 Loading Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays 4 and 5 Note To avoid a paper jam never open the tray while it is in use For paper specifications see page 390 1 Open the tray until it stops 2 Turn the paper guide lock to the unlocked position 3 Slide the paper guide to the mark that indicates the size of paper you are loading Continued on next page Loading the Input Tray Chapter 2 Printing Tasks 94 4 Turn the paper guide lock to the locked position 5 Adjust the left paper guide by pushing back then lifting up and out 6 Position the guide over the approp
204. problem solving 280 Job Retention 166 Tray 4 2000 sheet Windows 3 1x installing software 73 loading 98 Windows 9x NT 4 0 and Windows 2000 A paper jams 209 installing software 72 problem solving 281 WordPerfect 5 1 printer driver 70 Tray 4 and 5 2x500 sheet World Wide Web support 3 v wrinkled envelopes 260 Y Y power cord installing 341 523 DD ON lt gt
205. ps below then continue to the section that describes the feature you wish to use For Windows only 1 Select Print from the application s menu 2 Click Properties to display the properties dialog box 3 Click the Destination tab to display the destination options 4 Click Options under Destination Features to display Job Retention Options For Macintosh only A Select Job Retention from the pull down menu in the print dialog box for newer drivers For older drivers select Printer Specific Options lt Job Retention Chapter 3 Advanced Printing Tasks 167 Quick Copying a Job The quick copy feature prints the requested number of copies of a job and stores a copy of the job on the printer s hard disk Additional copies of the job can be printed later For more information about eens the number of quick copy jobs that can be stored see the UICK Cory control panel item 4 described on page 454 Continued on next page O lt gt Job Retention Chapter 3 Advanced Printing Tasks 168 Printing Additional Copies of a Quick Copy Job To print additional copies of a job stored on the printer s hard disk from the control panel 1 Press MENU repeatedly until FEIVATE STORED JOBS MEHU appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears 4 Press SELECT to select the job oF TEs appears 5 Press VALUE until the desired number of copies appears
206. put Bin Chapter 2 Printing Tasks Adjusting the Paper Stop The paper stop illustrated below is located near the Standard Output Bin It can be adjusted to help paper lay flat as it exits the printer The paper stop does not have to be raised for Letter or A4 size paper Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed 1 Pull the left side of the paper stop up until the stop is in an upright position 2 Slide the paper stop to the mark indicating the largest paper size to be Q printed gt lt Selecting the Output Bin Chapter 2 Printing Tasks 105 Printing to the Face up Bin The Face up Bin located on the upper left side of the printer holds up to 100 sheets of paper face up reverse order as they exit the printer This bin is mainly used for special paper types such as labels envelopes or transparencies that cannot tolerate the curved paper path of the Standard 2 Output Bin This output bin does not sense when the bin is full You can select an output bin through your software application printer driver or from the printer control panel Q Note Settings in the printer driver and software application override control panel settings Software application settings override printer driver settings lt gt Selecting the Output Bin Chapter 2 Printing Tasks 106 Printing to a Mailbox Each mailbox comes with a face up bin which replaces the Fa
207. put Quality Problems Chapter5 Problem Solving 268 Print Job Does Not Print continued Situation Solution Printer is online but not Check for loose I O cable connections at the printer and receiving data the Data computer or network port light does not blink Try your I O cable on a system that you know works Check that the correct interface cable was selected and securely connected to both the printer and the computer If the cable is not correctly configured see the getting started guide for configuration information f connected to a network print a JetDirect configuration page to check for interface or network problems page 314 Printer displays a See Understanding Printer Messages starting on page 226 message for printer messages and recommended actions lt gt Correcting Output Quality Problems Chapter5 Problem Solving 269 Print Job Does Not Print continued Situation Solution Data from a previous Make sure that you are using the correct printer driver print job is still in the Complex print job may still be processing printer s buffer Make sure the printer is online Make sure control panel reads processing job Open the top cover Pull out the toner cartridge and check Q for paper Reseat the toner cartridge Open trays 2 and 3 Make sure that the appropriate paper is inserted For more information on paper specifications see page 392 C
208. quality EconoMode creates draft quality printing by reducing the 4 amount of toner on the printed page by up to 50 CAUTION HP does not recommend full time use of EconoMode If EconoMode is used full time it is possible that the toner supply will outlast the mechanical parts in the toner cartridge Note It is best to turn EconoMode on or off from the printer driver or software application Driver and software settings override control panel settings i Lighten or darken the print on the page by changing the 2 toner density setting The settings range from i light to 4 best results lt q gt Print Quality Menu Appendix B Control Panel Menus Item Values Explanation No value to Press SELECT to print a cleaning page for cleaning select excess toner from the paper path In order for the cleaning page to work properly print the page on copier grade paper not bond or rough paper Follow the instructions on the cleaning page No value to This item appears only after a cleaning page has been select generated as described above Print Quality Menu Press SELECT to process the cleaning page A lt Appendix B Control Panel Menus 439 Printing Menu Some items in this menu can be accessed from a software application or from the printer driver if the appropriate driver is installed Printer driver and software application settings override control panel settings For more
209. r the second side of the duplexed page for pages coming from tray sn The registration marks range from 3 to 5 iis the Y offset for the second side of the duplexed page for pages coming from tray m The registration marks range from 3 to 5 A lt Duplex Registration Menu Appendix B Control Panel Menus 465 Resets Menu Use this menu with caution You can lose buffered page data or printer configuration settings when you select these items Only reset the printer under the following circumstances P You want to restore the printer s default settings Communication between the printer and computer has been interrupted You are having problems with a port Q The items in the Resets Menu will clear all memory in the printer while CANCEL JOB clears only the current job Item Explanation This item clears the printer buffer and the active I O input buffer and makes the control panel defaults current Resetting memory during a print job can result in data loss lt q gt Resets Menu Appendix B Control Panel Menus Explanation This item performs a simple reset and restores most of the factory default settings This item also clears the input buffer for the active I O Resetting memory during a print job can result in data loss This item does not affect network settings stored on the HP JetDirect print server if installed This item performs a simple reset and clear
210. rJet Resource Manager to manage fonts on a mass storage device page 86 For more information see the printer software help Q HP is constantly introducing new software tools for use with your printer and accessories These tools are available from the Internet free of charge See page 3 for how to visit the HP website for more information After you have installed a new device print a configuration page EIO 3 EIO 2 gt EIO 1 lt Installing EIO Cards Mass Storage Appendix D Printer Commands D Note Overview Printer Commands Overview Most software applications do not require you to enter printer commands See your computer and software documentation to find the method for entering printer commands if needed PCL PCL printer commands tell the printer which tasks to perform or which fonts to use This appendix provides a quick reference for users who are already familiar with PCL command structure Unless PCL 5e backward compatibility is required HP recommends that PCL 6 printer drivers be used to take full advantage of all printer features The PCL 5e printer driver in this printer is not backward compatible with older printers that use PCL 5e printer drivers A lt Appendix D Printer Commands Overview HP GL 2 The printer has the ability to print vector graphics using the HP GL 2 graphics language Printing in the HP GL 2 language requires that the printer leave PCL langua
211. ray selected If the selected paper size is currently installed in multiple trays the Tray selection text will highlight utarartrc This indicates that the printer will make the tray selection based on its auto selection criteria If the selected paper size is located in only one tray the location will be shown by the list text When a selection is made the Size and Type will update automatically Note If you choose a paper type that is not already loaded in the printer the printer will prompt you to load Tray 1 with the correct paper before the job is printed lt q gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy 351 Menu Tabs continued reduce enlarge tab Allows you to enlarge or shrink the size of the document Allows you to choose the paper size for your original document and specify a different size for the copy For example copying from A4 to letter You may also specify the output paper size and then choose a scaling percent to reduce or enlarge a region of the source document You may choose to copy a full bleed page onto the printable region of the output paper Q You are presented with the following controls for selecting the desired paper scaling percent Reduce Enlarge Shows input to output paper sizes When a size is selected the proper scaling percent for the currently selected input and output paper sizes is displayed Percent Shows the current page scaling
212. ray selection from the first available tray Windows printer drivers will allow you to save printer settings for multiple kinds of print jobs Saved settings are called Quick Sets For example you might want to create a Quick Set for envelopes or for printing the first page of a document on letterhead New Printer Driver Features Look for Quick Sets Scale to Fit any page size to any page size and Booklet Printing options in the Windows printer driver or see the printer driver help for more information gt Continued on next page lt Using Features in the Printer Driver Chapter 3 Advanced Printing Tasks Printing with a Watermark A watermark is a notice such as Top Secret printed in the background of each page in a document Check the driver for available options For Macintosh you may be able to select Custom and specify the text you 4 choose depending on your driver version Note Watermarks for Macintosh are not supported in Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish lt gt Using Features in the Printer Driver Chapter 3 Advanced Printing Tasks 149 Different First Page 1 For Windows select Use different paper for first page in the paper tab of your printer driver Choose Tray 1 or Manual Feed for the first page and one of the other trays for the remaining pages Place the paper for the first page in Tray 1 For manual feed p
213. red paper type appears 6 Press VALUE repeatedly until the desired variable fuser mode appears 7 Press SELECT to select the variable fuser mode 8 Press Go to exit the menu CAUTION change the variable fuser mode back to the done printing that job 2 Or HI be sure to setting when you are A lt Changing the Variable Fuser Mode Chapter 3 Advanced Printing Tasks 163 Loading Custom size Paper Custom size paper can be loaded into Tray 1 and with the optional Custom Paper Tray accessories into Trays 3 and 5 However only one custom paper size can be defined in the control panel This means that you can have several Custom Paper Trays but you must put the same custom size paper in all of them speed because it picks up paper based on the maximum size of paper the printer Supports When custom size paper is loaded in Trays 3 and 5 the printer prints at normal speed because it picks up paper based on the size defined in the control panel When custom size paper is loaded into Tray 1 the printer prints at a slower Q If a Custom Paper Tray is installed you cannot print on both sides of custom size paper 1 Load the custom size paper in Tray 1 3 or 5 See Loading Tray 1 on page 89 and Loading Trays 2 3 and the Optional 2 x 500 sheet Input Tra Trays 4 and 5 on page 93 for instructions 2 On the control panel press MENU repeatedly until FRIHTIHG MEHU appears gt 3 Press ITEM re
214. riate lines marked in the tray Press the guide into the rear slot and then lower down into the front slot Be sure the guide is not skewed Continued on next page v Loading the Input Tray Chapter 2 Printing Tasks 95 7 Insert up to 500 sheets of paper into the tray Do not fill the input tray above the paper fill marks on the guide a Load Letter or A4 paper with the top of the page toward the rear of the tray and with the side to be printed down for single sided printing For two sided printing load the top of the page toward the rear of the tray and with the first side to be printed up b Load short edge fed media with the top of the page toward the right side of the tray and with the side to be printed down for single sided printing For two sided printing load media with the top of the page toward the left side of the tray and with the first side to be printed up Continued on next page A lt Loading the Input Tray 96 Chapter 2 Printing Tasks 8 Make sure that the paper size tab is set correctly Slide the tray back into the printer If you wish to select your paper by type rather than tray Source see page 157 Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4 See page 104 p lt q gt Loading the Input Tray Chapter 2 Printing Tasks Removing Excess Paper from Trays 2 3 and the Optional 2 x 500 sheet Input Tray Trays
215. rinter Maintenance 192 Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage an HP toner cartridge lasts an average of 20 000 pages A typical business letter is about 5 coverage This assumes that print density is set to 3 and EconoMode is off These are the default settings Checking the Toner Level The user can find out how much toner is left in the printer cartridge by printing a configuration page see page 314 The Toner Level section on the configuration page provides a graphical representation of how much toner is left in the cartridge Note TnS value an become inaccurate if a user fails to select E5 when the h i H message is displayed on the control panel after pining a now toner cartridge A lt Managing the Toner Cartridge Chapter 4 Printer Maintenance 193 Resetting the HP TonerGauge After a new toner cartridge is installed the user must reset the HP TonerGauge from the control panei N ine oe cover is closed after installing the new toner cartridge the i 40 message is displayed on the control panel for A aR 30 seconds To reset the 2 HP TonerGauge Note If the HEH T A i message is no anoa BE ee on the control ene press MENU repeatedly until OM MEHU appears When oo lalaa an empty or low toner an press ITEM repeatedly until ro TAR 3 appears 1 Press VALUE un
216. rinter will use defaults For example if f you want a symbol set that contains line draw characters select the 10U PC 8 or 12U PC 850 symbol set Other common symbol set codes are listed in the table on page 491 Note Fonts are either fixed or proportional in spacing The printer contains both fixed fonts Courier Letter Gothic and Lineprinter and proportional fonts CG Times Arial Times New Roman and others Fixed spaced fonts are generally used in applications such as spreadsheets and databases where it is important for columns to line up vertically Proportional spaced fonts are generally used in text and word processing applications lt gt Selecting PCL Fonts Appendix D Printer Commands 486 Common PCL Printer Commands Function Command Options Job Control Commands Reset EcE n a Number of Copies Ec amp LHX 1 to 999 2 sided 1 sided printing Fc amp l S 0 Simplex 1 sided printing 1 Duplex 2 sided with long edge binding 2 Duplex 2 sided with short edge binding A lt Common PCL Printer Commands Appendix D Printer Commands 487 Function Command Options Page Control Commands Paper Source Ec amp L H 0 prints or ejects current page 1 Tray 2 2 manual feed paper 3 manual feed envelope 4 Tray 1 5 Tray 3 6 Envelope Feeder 7 auto select 20 Tray 4 21 Tray 5 22 69 external trays A lt Common PCL Printer Commands
217. rinting Tasks 157 Printing by Type and Size of Paper You can configure the printer to select paper by type such as plain or letterhead and size such as letter or A4 as opposed to source a paper tray Benefits of Printing by Type and Size of Paper If you frequently use several different kinds of paper once trays are set up Q correctly you do not have to check which paper is loaded in each tray before you print This is especially helpful when the printer is shared and more than one person loads or removes paper Printing by type and size of paper is a way to be sure that print jobs always print on the desired paper Some printers have a feature that locks out trays to prevent printing on the wrong paper Printing by type and size of paper eliminates the need to lock out trays To print by type and size of paper do the following 1 Be sure to adjust and load the trays correctly See the sections on loading paper starting on page 89 gt Continued on next page lt Printing by Type and Size of Paper Chapter 3 Advanced Printing Tasks 158 2 From the Paper Handling Menu in the printer s control panel select the paper type for each tray If you are unsure what type you are loading such as bond or recycled check the label on the package of paper For supported types see page 397 3 Select the paper size settings from the control panel Tray 1 If the printer has been set to TEA gi rE fro
218. rite to the disk 2 File Size column lists the size of each file under the Directory File Name column If a directory is listed on the line then Directory appears in this column and its path is listed in the Directory File Name column A 3 Directory File Name lists the name of the file Files in a subdirectory are listed right after the directory line The files are not necessarily listed in alphabetic order lt Checking the Printer s Configuration Chapter5 Problem Solving 321 Event Log Page HP LaserJet Cd Pere o o B 1 Current Page Count lists the number of printed pages from the printer 2 Number indicates the order in which the errors occurred The last error to occur has the highest number 3 Error lists the internal error code for each error 4 Page Count indicates the number of printed pages from the printer when the error occurred A Continued on next page lt Checking the Printer s Configuration Chapter5 Problem Solving 322 5 Description or Personality indicates whether the error occurred due to a problem within a printer personality or a printer jam 6 Serial Number shows the serial number of the printer The second page of the event log is the manufacturing page This page contains information that may assist HP Customer Care representatives in solving possible printer problems A lt Checking the Printer s Configuration Chapter5 Problem Solving 323 Paper Pat
219. rmat is used to indicate text that is displayed on the control panel Input This format indicates that the text is typed by the user ata command prompt or into a dialog box lt gt Text Conventions Introduction Additional Features of Acrobat Reader Button In addition to the navigation buttons provided on the right side of the page Adobe Acrobat Reader has a number of other features that you may find useful Button Name Function Actual Size Fit Page Fit Visible Width Page Only Page With Bookmarks This button sets the document view to the page s actual size This button changes the document view so the page fits in the window This button changes the document view so the visible content and page width fit in the window This button displays the page only with no bookmarks or thumbnails This button displays the page and bookmarks to the different sections of the document in a window to the left of the screen Additional Features of Acrobat Reader 21 A lt Introduction Button Button Name Function HE Page With Thumbnails Back Find Zoom This button displays the page and small images of each page in a window to the left of the screen This button allows you to go to the previous link or to undo your last change This button calls up the Find dialog This button allows you to change the page size Additional Features of Acrobat Reader 22 A
220. rnment Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 asa commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved lt q gt HP Software License Terms Appendix A Specifications A Overview Specifications Overview This appendix includes Paper Specifications Printer Specifications 389 A lt Appendix A Specifications 390 Paper Specifications For HP Digital Copy paper specifications see page 370 HP LaserJet printers produce excellent print quality This printer accepts a variety of media such as cut sheet paper including recycled paper envelopes labels transparencies and custom size paper Properties such as weight grain and moisture content are important factors affecting printer performance and output quality Q The printer can use a variety of paper and other print media in accordance with the guide
221. rvice to correct A problem occurred with the backside optical system This error might require service to correct A problem occurred with the frontside optical system gt A mechanical problem occurred Check to make sure that the shipping lock has been removed and reinserted properly lt HP Digital Copy Problem Solving Chapter 7 Overview Service and Support Service and Support Overview Hewlett Packard limited warranty statement Limited Warranty for Toner Cartridge Life HP Software License Terms 380 DD ON lt gt Chapter 7 Service and Support 381 Hewlett Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP LaserJet 8150 8150 N 8150 DN 1 year on site 8150 HN 8150 MFP materials and workmanship for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or like new 1 HP warrants HP hardware accessories and supplies against defects in Q 2 HP warrants that HP software will not fail to execute its programming instructions for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instruc
222. s energy meets ENERGY STAR guidelines A High content of recyclable components and materials in the printer lt Printer Features and Benefits Chapter 1 Printer Basics 31 Firmware Updates Provides the ability to download firmware electronically To download the latest firmware go to http www hp com go lj8150_ firmware and follow the instructions on the screen To easily send firmware updates to 4 multiple printers use HP Web JetAdmin go to http www hp com go webjetadmin lt q gt Printer Features and Benefits Chapter 1 Printer Basics 32 Printer Information Configurations HP LaserJet 8150 printer The HP LaserJet 8150 printer product number C4265A comes standard with 32 MB RAM wide format printing two 500 sheet trays and a 100 sheet multipurpose tray Note The HP LaserJet 8150 requires an optional EIO card to connect to a Macintosh HP LaserJet 8150 N printer The HP LaserJet 8150 N printer product number C4266A comes standard with 32 MB RAM wide format printing two 500 sheet trays a 100 sheet multipurpose tray and an HP JetDirect EIO print server gt Continued on next page lt Printer Information Chapter 1 Printer Basics 33 HP LaserJet 8150 DN printer The HP LaserJet 8150 DN printer product number C4267A comes standard with 32 MB RAM wide format printing two 500 sheet trays a 100 sheet multipurpose tray an HP JetDirect EIO print server and a d
223. s section shows status messages that display on the HP Digital Copy control panel when there is a problem with the HP Digital Copy See this section if you are having problems with the digital copy and sender functions 201 A lt Chapter5 Problem Solving 202 Clearing Paper Jams If the printer s control panel displays a paper jam message look for paper in the locations indicated in the graphic on page 203 then see the procedure for clearing the paper jam You might need to look for paper in other locations than indicated in the paper jam message If the location of the paper jam is not obvious look first in the top cover area piece of paper is left in the printer it could cause additional jams If paper When clearing paper jams be very careful not to tear the paper If a small Q jams are a recurring problem see page 224 Note After the jam is cleared the top cover of the printer must be opened and closed to clear the paper jam message from the control panel Continued on next page lt gt Clearing Paper Jams Chapter5 Problem Solving Paper jams can occur at the following locations Top cover area Tray 1 Optional output device 3000 sheet Stapler Stacker shown Right door Vertical transfer door 000 sheet Input Tray Tray 4 N Tray 2 and Tray 3 Front door Left door Other paper handling accessories may be installed in thes
224. s that prevents printing the 2 message will display and the printer will go offline for 10 seconds before returning online FF lf an error occurs that prevents printing the message will remain on the display and the printer will remain offline until GO is pressed Note To stop printing when out of tas pes when a kSlapier accessory is installed set amp ji the control panel o Men lt gt Configuration Menu Appendix B Control Panel Menus 451 Item Values Explanation This item Ge Eine mow the printer behaves when toner is low The TOHER Loli message will first appear when the toner BA is almost out of toner About 100 to 300 sheets can still be printed z The printer will continue to print while the i message is displayed O sTor The printer will go offline and wait for further action For more information see page 191 lt gt Configuration Menu Appendix B Control Panel Menus Item Values Explanation This item determines how the RAM disk is configured This item appears only if there is no optional hard disk installed and the printer has at least 12 MB of memory F The RAM disk is disabled H The RAM disk is enabled Configure the amount of memory to be used through the following item EAH Note lf the setting is changed from FF to H or from GFF to auTO the printer will Beate als reinitialize hea it ecc idle He an d u p This valu
225. s the input and output buffers for the active I Os only Resetting memory during a print job can result in data loss This item performs a simple reset and clears the input and output buffers for all I Os Resets Menu Allows PowerSave feature to be turned on or off A lt Appendix C Printer Memory and Expansion 467 C Printer Memory and Expansion Overview The printer has three dual in line memory module DIMM slots for upgrading with More printer memory DIMMs are available in 8 16 32 and 64 MB fora maximum of 160 MB Flash DIMMs available in 2 4 and 8 MB Unlike standard printer memory flash DIMMs can be used to permanently store downloaded items in the printer even when the printer is off DIMM based accessory fonts macros and patterns Other DIMM based printer languages and printer options A Continued on next page lt Overview Appendix C Printer Memory and Expansion Note Overview Single in line memory modules SIMMs used on previous HP LaserJet printers are not compatible with this printer You might want to add more memory to the printer if you often do one or more of the following print complex graphics or PS documents print with the optional duplexer use many downloaded fonts and print large paper sizes such as A3 B4 or 11 x 17 The printer has three enhanced input output EIO slots for expanding the printer s capabilities with O
226. store selected print jobs support RIP ONCE technology and permanently store downloaded fonts and forms in the printer Unlike standard printer memory many items on the Hard Disk remain in the printer even when the printer is turned off Fonts downloaded to 4 the Hard Disk are available to all users of the printer The Hard Disk can be write protected through software for additional security Windows Users f Use HP LaserJet Resource Manager to delete files and manage fonts on a mass storage device page 86 For more information see the printer software help HP is constantly introducing new software tools for use with your printer and accessories These tools are available from the Internet free of charge See page 3 for how to visit the HP website for more information Continued on next page lt gt Accessories and Supplies Chapter 1 Printer Basics 41 Macintosh Users Use the HP LaserJet Utility to download fonts and files See HP LaserJet Utility Macintosh on page 81 or the HP LaserJet Utility Guide online help included with your HP LaserJet Utility software for more information Note The HP LaserJet Utility is not supported for Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish lt gt Accessories and Supplies Chapter 1 Printer Basics 42 Ordering Information Use only accessories specifically designed for this printer To order an accessory contact an HP author
227. sword and disk drive Q 6 Paper Trays and Options lists the size settings for all trays and lists optional paper handling accessories that are installed 7 Toner Level provides a graphic representation of how much toner is left in the cartridge lt gt Checking the Printer s Configuration Chapter5 Problem Solving 317 Menu Map To see the current settings for the menus and items available in the control panel print a control panel menu map 1 Press MENU repeatedly until 1 EHL appears 2 Press ITEM repeatedly until FETHT MENU MAF appears 3 Press SELECT to print the menu map You might want to store the menu map near the printer for reference The content of the menu map varies depending on the options currently installed in the printer Many of these values can be overridden from the printer driver or software application For a complete list of control panel items and possible values see page 420 To change a control panel setting see page 58 A lt Checking the Printer s Configuration Chapter5 Problem Solving 318 PCL or PS Font List Use the font lists to see which fonts are currently installed in the printer The font lists also show which fonts are resident on an optional hard disk or flash DIMM To print a PCL or PS font list 1 Press MENU repeatedly until THFORMATION MENU appears 2 Press ITEM repeatedly until FRINT PEL FONT LIST or PRINT PS FONT LIST appears 3 Press SELEC
228. t This allows you to copy a full bleed page onto the printable region of the currently selected output paper size There are limits to how far out to the edge of the page the printer can print If you are copying a page that has printing all the way out to the edges full bleed then checking this box will cause the image to be reduced slightly so that the entire edge to edge image may print within the printable region of the output paper A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy Menu Tabs continued 2 sided N up tab This tab has four controls for setting up the options and a preview image that graphically illustrates the current settings 2 sided Copying Shows the currently selected 2 sided mode Choose the two sided mode you need The preview image will update to display your choice Flip Pages Up This setting is active if the you choose to copy onto both sides of the output paper By default the pages of the two sided binding are flipped to the left like a book when viewed from the backside of the job When this setting is checked the pages are bound appearing flipped up when viewed from the backside of the job The preview image will update to display your choice N up Copying Shows the currently selected number of input pages to be printed on each output page Choose the number of input pages needed to print on each output page The preview image will update to display y
229. t InfraRed Connect Problems continued Situation Solution Connection cannot be Use a device that is IRDA compliant look for an IRDA established or seems to symbol on the device or see the computer s user guide for take longer than usual IRDA specifications Make sure that the operating system on your computer includes an FIR driver and your application uses a compatible driver Note that complex pages take longer to Q print Position the HP Fast InfraRed Connect within the range of operation described in Printing a Job on page 182 and make sure that no object is blocking the connection This object could be a hand paper books or even bright light Make sure that the two FIR ports are clean free from dirt and grease Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the FIR ports might cause interference Make sure that no bright light is shining directly into either FIR port gt Position the portable device closer to the FIR port on the printer lt Correcting Output Quality Problems Chapter5 Problem Solving HP Fast InfraRed Connect Problems continued Situation Solution The printer prints only part of a page or document The connection has been broken during transmission If you move the portable device during transmission the connecti
230. te from the software application help lt gt Printer Software Chapter 1 Printer Basics 8 HP JetSend Communications Technology HP JetSend is a new technology from Hewlett Packard that allows devices to communicate with each other simply and Gy directly HP JetSend is built into your printer allowing it to HP receive information from any JetSend enabled sending device 2 JetSend anywhere on your network whether it is in the same office or at a remote location When you use the HP Fast InfraRed sad Connect accessory your printer can also receive information from any JetSend enabled infrared device Examples of JetSend sending devices include PCs or laptops running JetSend software or scanners with JetSend built in JetSend uses simple IP addressing between networked devices and point and shoot between infrared devices Note HP JetSend is not supported for Traditional Chinese Simplified Chinese Korean Japanese Czech Russian and Turkish Visit the JetSend web site www jetsend hp com to download the JetSend software You will then be able to exchange intra company documents directly between PCs and between PCs and any JetSend enabled printer without the problems of incompatible software applications or versions JetSend software will allow your colleagues to create documents on their PCs and send copies directly to this printer without any device specific drivers or configuration difficulties gt Continu
231. te http www dds com tw A lt Obtaining software utilities and electronic information For U S and Canada Phone 661 257 5565 Fax 661 257 6995 Mail HP Distribution P O Box 907 Santa Clarita CA 91380 9007 U S A For Asia Pacific countries regions Contact Mentor Media at 65 740 4477 Hong Kong SAR Indonesia Philippines Malaysia or Singapore For Korea call 82 2 3270 0805 or 82 2 3270 0893 A lt For Australia New Zealand and India For Australia call 61 3 8877 8000 For New Zealand call 64 9 356 6640 For India call 91 11 682 6035 For European English Call 44 0 1429 865 511 HP direct ordering for accessories or supplies Call 1 800 538 8787 U S or 1 800 387 3154 Canada HP Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information on HP products To subscribe to this quarterly service in the U S or Canada call 1 800 457 1762 In Hong Kong SAR Indonesia Malaysia or Singapore call Fulfill Plus at 65 740 4477 A lt HP Service Information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada HP Service Agreements Call 1 800 743 8305 U S or 800 268 1221 Canada For extended service call 1 800 446 0522 A lt Customer support options worldwide Customer Support an
232. ted to the printer it must have 10 seconds to initialize after power on or after coming out of PowerSave mode The finishing device is running out of its finishing material and needs to be refilled alternates with The flash DIMM can take a long time to initialize the first time that it is used The flash DIMM had a critical failure and no longer can be used Remove the flash DIMM and replace it with a new one The requested operation could not be performed You might have attempted an illegal operation such as trying to download a file to a non existent directory Delete files from the flash DIMM Use HP LaserJet Resource Manager to download or delete files and fonts See the software help for more information Understanding Printer Messages 233 A lt Chapter5 Problem Solving 234 Printer Messages continued Message Explanation or Recommended Action The flash DIMM is protected and no new files can be written to it Disable the write protection through HP LaserJet Resource Manager xx attention before printing can resume An input paper handling device has a condition that needs Q See the documentation that came with the paper handling device for assistance The toner cartridge has been removed and must be replaced for printing to continue The specified tray is not installed and must be inserted and closed for printing to continu
233. tedly until FRIUATE STORED JOBS MENU appears Press ITEM until your user name appears Press VALUE until the desired job name appears Press SELECT to select the job oF IES appears Press VALUE until ELETE appears Press SELECT to delete the job 172 A lt Chapter 3 Advanced Printing Tasks 173 Printing a Private Job The private printing feature lets a user specify that a job is not printed until that user releases it using a 4 digit Personal Identification Number PIN through the printer s control panel The user specifies the PIN in the driver and it is sent to the printer as part of the print job Note The private printing feature also works if the printer does not have a hard disk by using the printer s available RAM memory For moderate to heavy use of this feature HP recommends adding a hard disk Specifying a Private Job To specify that a job is private from the driver select the Private Job option and type a 4 digit PIN Continued on next page lt q gt Job Retention Chapter 3 Advanced Printing Tasks 174 Releasing a Private Job The user can print a private job from the control panel 1 Press MENU repeatedly until F MENU appears 2 Press ITEM until your user name appears 3 Press VALUE until the desired job name appears appears 5 Press VALUE to change the first number of the PIN and then press SELECT An appears in place of the number ti
234. ter Continued on next page Printing Both Sides of Paper Optional Duplex Printing Accessory 119 A lt Chapter 2 Printing Tasks 120 All other trays Load letter and A4 paper with the front side up and the top short edge toward the rear of the tray Load other sizes with the front side up and the top short edge toward the right of the tray A lt Printing Both Sides of Paper Optional Duplex Printing Accessory Chapter 2 Printing Tasks 121 Layout Options for Printing Both Sides of Paper The four print orientation options are shown below These options can be selected from the printer driver or from the printer s control panel set EIHDIHG from the Paper Handling Menu and amp IENTATION from the Printing Menu Note The terminology for the binding edge in the driver may be different Printing 1 Long edge left to right portrait default Ny o TTT TTT TIM 2 Long edge 3 Short edge landscape portrait 2 SS 2 E ZZ 4 Short edge landscape A Continued on next page lt Printing Both Sides of Paper Optional Duplex Printing Accessory Chapter 2 Printing Tasks 122 Printing right to left 1 Long edge portrait default A z FFE 3 Short edge 2 Long edge 2 2 portrait landscape _
235. ter a short delay the printer status panel displays F HG If the status indicator does not light up realign the HP Fast InfraRed Connect with the FIR port on the sending device resend the print job and maintain the alignment of all devices If you have to move the equipment for example to add paper make sure that all devices remain within the range of operation to oO maintain the connection Q If the connection is interrupted before your print job is complete the HP Fast InfraRed Connect status indicator turns off You have up to 40 seconds to correct the interruption and continue the job If the connection is resumed within this time the status indicator lights up again Note The connection is permanently broken if the sending port is moved out of operating range or if anything passing between the ports blocks transmission This block could be a hand paper or even direct sunlight Depending on the size of the job printing with the HP Fast InfraRed Connect may be slower than printing with a cable connected directly to the parallel port lt gt Printing with the Optional HP Fast InfraRed Connect Chapter 3 Advanced Printing Tasks 184 Interrupting and Resuming Printing The job interrupt and resume feature lets a user temporarily stop the job that is currently printing in order to print another job When the new job is finished printing the interrupted job resumes printing A user can only interrupt jobs that ar
236. til 2 appears 2 Press SELECT to save the selection 3 Press Go to exit the menu lt gt Managing the Toner Cartridge Chapter 4 Printer Maintenance 194 Continue Printing When Toner is Low When toner is low the printer s control panel displays the 7i LOL message fll message displays but the printer continues printing TE the default setting If the printer stops printing when low toner is detected TOMER LoWis set to STOR To resume printing press Go LEk until you replace the toner cartridge Note After you replace an empty or low toner cartridge refer to Resetting the HP TonerGauge on page 193 Select TOHER LOW COHTIH OHER Lids the control panel page 445 A lt Managing the Toner Cartridge Chapter 4 Printer Maintenance 195 Redistributing the Toner When toner is low faded or light areas might appear on a printed page You might be able to temporarily improve print quality by redistributing the toner The following procedure might allow you to finish the current print job before replacing the toner cartridge 2 1 Open the top cover 2 Remove the toner cartridge from the printer 3 Rotate the toner cartridge and gently shake it from side to side to redistribute the toner Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Continued on next page
237. tions due to such defects 3 HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted customer will be entitled to a refund of the purchase price upon prompt return of the product 4 HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use lt gt Hewlett Packard limited warranty statement Chapter 7 Service and Support 382 5 The warranty period begins on the date of the delivery or on the date of installation if installed by HP If customer schedules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 7 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE 8 HP will be liable for damage to tan
238. to be sure the correct sizes are loaded Letter or A4 Also check that guides are set correctly Toner cartridge sealing tape is not removed Remove sealing tape from toner cartridge See the printer s getting started guide or the installation guide that came with the toner cartridge Paper tray is out of paper Load paper see instructions starting on page 89 A printer cover is open Firmly close the printer top cover and all doors left front and right Paper is jammed in the printer Check for paper jams see instructions starting on page 202 Messages appear in the display See Understanding Printer Messages starting on page 226 Correcting Output Quality Problems 266 A lt Chapter5 Problem Solving 267 Software Computer and Printer Interface Problems Print Job Does Not Print Situation Solution Printer is off or not Make sure the printer is on and that all power cables are connected to an active firmly plugged into both the printer components and an active power source power source Q Printer is offline Press Go to put the printer online The printer control panel should display REet and the Ready light should be lit Port is configured and Make sure the print job is being sent to the correct port working properly LPT1 or network printer port for example Connect another printer to current port and print lt gt Correcting Out
239. ts provided in the help system to find quick descriptions of HP Digital Copy features and functions lt gt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy Default Configurations If the HP Digital Copy is idle and unattended for one minute the HP Digital Copy settings will return to the default configuration Press the Reset key on the control panel to return all of the HP Digital Copy settings to the default configuration The setting changes that you make will remain for one minute before they reset to a default setting For example if you walk up to the HP Digital Copy and press the 5 key the number of copies selected will be set to five If you do not make any other setting changes and do not initiate a job by pressing the Start key within one minute then the number of copies selected will automatically return to one After a copy job is completed the current settings will not change until after another minute expires This makes it possible to set up the HP Digital Copy settings in a particular manner only once for a number of jobs Note The post job timeout period will be shorter than the idle timeout period HP Digital Copy Operating Instructions 358 A lt Chapter6 HP Digital Copy 359 Button LED Functions Paper Sensor LED Start Button LED Continued on next page A lt HP Digital Copy Operating Instructions Chapter6 HP Digital Copy Name
240. ty Menu 435 Printing Ment oo go ok ek ge ee 439 Duplex Registration Menu Resets Menu C Printer Memory and Expansion Overview Determining Memory Requirements Installing Memory Checking Memory Installation Adjusting Memory Settings Installing EIO Cards Mass Storage D Printer Commands Overview Understanding PCL Printer Command SYMA oe ee ee eae ve ae a eee Combining Escape Sequences Selecting PCL Fonts Common PCL Printer Commands E Regulatory Information Overview FCC IRSQUIAIONS 2 or 2 ee es 456 457 460 464 465 494 495 16 a DD O lt gt Environmental Product Stewardship 497 Protecting the Environment 497 Material Safety Data Sheet 502 Environmental Conformity 503 Declaration of Conformity 504 Safety Statements 508 Laser Safety Statement 508 Canadian DOC Regulations 509 VCCI Statement Japan 510 Korean EMI statement 511 Laser Statement for Finland 512 17 DD ON lt gt Introduction Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential It provides an overview of the following information Navigation Features Text Conventions Additional Features of Acrobat Reader Tips for Use Additional feat
241. uence alpha and numeric characters BS Parameterized Group Termination character character character uppercase Understanding PCL Printer Command Syntax A lt Appendix D Printer Commands 484 Combining Escape Sequences Escape sequences may be combined into one escape sequence string There are three important rules to follow when combining code 1 The first two characters after the Ec character the parameterized and group characters must be the same in all of the commands to be combined 2 When combining escape sequences change the uppercase termination character in each individual escape sequence to lower case Q 3 The final character of the combined escape sequence must be uppercase The following is an example of an escape sequence string that would be sent to the printer to select legal paper landscape orientation and 8 lines per inch Ec amp LIZIAEc amp L1O0Ec amp L8D The following escape sequence sends the same printer commands by combining them into a shorter sequence Ec amp 23a108D lt q gt Understanding PCL Printer Command Syntax Appendix D Printer Commands 485 Selecting PCL Fonts Print a PCL Font List to view the command for each internal font page 318 A sample section is shown below Notice the two variable boxes for symbol set and point size Univers Medium Scale lt esc gt __ lt esc gt s1p J v0s0b4148T 01 These variables must be filled in or the p
242. ument Board 367 Reading a page from a thick book 368 Foreign Interface Harness 369 Paper Specifications 370 Document Quality a7 1 HP Digital Copy Maintenance 373 Clean the Document Cover the Document Holder and the Flatbed Glass 373 Cleaning the Automatic Document Feeder 374 Pad and Roller Maintenance 376 HP Digital Copy Problem Solving 377 Temporary Error 378 Egq ipment Erro s s oe ek 379 7 Service and Support Overview 380 Hewlett Packard limited warranty statement 6 ee eo ek ot a a 381 15 a DD O lt gt Service During and After the Warranty PN oo as oo kh ee td et 384 Limited Warranty for Toner Cartridge e a er em eR eee ae See Rte 385 HP Software License Terms 386 A Specifications OvervieW 389 Paper Specifications 390 Supported Sizes of Paper for Input and Rl raea og get oh ee ee el 392 Supported Types of Paper 397 BOS 2 cee ed Sk ee oe on was 403 Transparencies 405 Envelopes o eh ee gy 406 Card Stock and Heavy Paper 410 Printer Specifications 412 Physical Dimensions 412 Environmental Specifications 417 B Control Panel Menus Overview 420 Private Stored Jobs Menu 423 Information Menu 424 Paper Handling Menu 427 Print Quali
243. unning Make sure the line voltage is correct for the printer s power configuration See the plate next to the power receptacle on the back of your printer for voltage requirements If you are using a power strip and its voltage is not within specification plug the printer directly into the power receptacle Correcting Output Quality Problems A lt Chapter5 Problem Solving 265 Blank or Garbled Control Panel Display continued Situation Solution Display is blank and Make sure that the printer power is on Press all the keys to internal fans are not see if one is stuck contact your HP service representative if 2 running this does not work S Printer display is inthe Reconfigure the control panel display language See the wrong language or getting started guide or press and hold SELECT while displays unfamiliar SANE USI ee the power switch ON Hold SELECT characters until SELECT GE appears then release SELECT Use the VALUE aid VALUE keys to select the desired language Press SELECT to save your selection Press Go The control panel display will indicate the printer is ready to use If the new language does not appear in the display you may not have pressed SELECT to save your new selection lt q gt Correcting Output Quality Problems Chapter5 Problem Solving Printer Cannot Print Configuration Page Situation Solution Correct size of paper is not loaded Check paper trays
244. uplexer for printing on both sides of paper HP LaserJet 8150 HN printer The HP LaserJet 8150 HN printer product number C4269A comes standard with 32 MB RAM wide format printing two 500 sheet trays a 100 sheet multipurpose tray a 2000 sheet input tray tray 4 a 3000 sheet stacker an HP JetDirect EIO print server and a duplexer for printing on both sides of paper Continued on next page lt q gt Printer Information Chapter 1 Printer Basics 34 HP LaserJet 8150 MFP printer The HP LaserJet 8150 MFP product number C4268A comes standard with 64 MB RAM wide format printing hard disk two 500 sheet trays a 100 sheet multipurpose tray a 2000 sheet input tray tray 4 a 3000 sheet Stapler Stacker an HP JetDirect EIO print server a duplexer for printing on both sides of paper a copy connect EIO board and an HP Digital Copy A lt Printer Information Chapter 1 Printer Basics 35 Printer Parts and Locations Standard Output Bin Face down Bin Adjustable paper stop Top cover Control panel amp i Tray 1 Face up Bin SN TA multipurpose Left door not shown Front door On Off switch Tray 1 extensions Tray 3 Tray 2 Right door Tray 1 paper width guides A Continued on next page lt Printer Information 36 Printer Basics Chapter 1 a a oO wn wn lt O t O O wy A a oO O 2
245. ure you are not overloading the envelope feeder into the printer When loading the envelopes be sure to push them all the way down to touch the rollers lt q gt Correcting Output Quality Problems Chapter5 Problem Solving Problems with the Optional Envelope Feeder continued Situation Solution Printer does not recognize the Optional Envelope Feeder Printer Hard Disk Situation Turn the printer off remove and re install the Optional Envelope Feeder then turn the printer back on Make sure the Optional Envelope Feeder has been configured in the printer driver See page 66 for more information on accessing the printer driver Solution Printer does not recognize the hard disk Turn the printer off and verify that the hard disk is inserted correctly and is securely fastened Disk is not initialized Use the Windows based HP LaserJet Resource Manager or the Macintosh based HP LaserJet Utility to initialize the disk Disk failure Turn the printer off and make sure that the EIO disk is inserted correctly and securely fastened If the control panel message continues to be displayed the disk drive needs to be replaced Correcting Output Quality Problems 296 A lt Chapter5 Problem Solving 297 Printer Hard Disk continued Situation Solution Disk is write protected Fonts and forms cannot be stored on the disk when the disk i is write protected Us
246. ures can be accessed through your Acrobat Reader menus and toolbars 18 A lt Introduction Navigation Features Button Button Name Function Page Up and Down Arrows A Vv Table of Contents Icon D Introduction Icon Q Index Icon Navigation Features The Page Up and Down arrows allow you to scroll page by page through the online user guide The Page Up arrow allows you to go back one page while the Page Down arrow allows you to move forward one page This Table of Contents Icon calls up the table of contents for the online user guide The Introduction Icon calls up this introduction to the guide The Index Icon calls up the online user guide text index The index entries are linked to their related topics 19 A lt Introduction 20 Text Conventions Some text is formatted differently to indicate specific meanings or functions Below is a table that defines the different text formats and what they indicate Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer as well as Q keys on the computer keyboard Hypertext This format is used to indicate that the text is linked to another page of the document Clicking on the underlined text takes you to that page Sometimes a page number and section heading are included in the blue underlined text but any text formatted this way indicates the presence of a link This fo
247. urposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any public network No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for limited disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer A lt HP Software License Terms Chapter 7 Service and Support 388 Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or reexport the Software or any copy or adaptation in violation of any applicable laws or regulations U S Gove
248. user guide Correcting Output Quality Problems 259 A lt Chapter5 Problem Solving 260 Correcting Wrinkles on Envelopes Note Once you have used this method to print envelopes return the fuser levers to the down position for standard paper media types 1 Open the left door If an optional output device is installed first push it away from the printer to access the left door WARNING Avoid touching the adjacent fusing area It may be HOT 2 Locate and lift up the two T shaped levers as shown in figure 2 Continued on next page A lt Correcting Output Quality Problems Chapter5 Problem Solving 261 3 Close the left door 4 Ensure thatthe Face up Bin is selected when printing envelopes CAUTION Failure to return levers in the down position for standard paper types may result in poor print quality When you are done printing on envelopes make sure you return the fuser levers to the down position A lt Correcting Output Quality Problems Chapter5 Problem Solving 262 Determining Printer Problems Troubleshooting Checklist Printer Does Not Turn On 9 Blank or Garbled Control Panel Display Printer Cannot Print Configuration Page Print Job Does Not Print Q Computer Network or I O Port Problems Print Speed is Too Slow Printing is Incomplete or Incorrect Printer Ignores Font Format or Tray Bin Selection Print Job Does Not Print on Both
249. ust enter the Personal Identification Number PIN assigned to the job in the driver Private Stored Jobs Menu The number of copies the user wants to print soa Prints the requested number of copies of the job DELETE Deletes the job from the printer s hard disk or RAM memory A lt Appendix B Control Panel Menus 424 Information Menu This menu contains printer information pages that give details about the printer and its configuration To print an information page scroll to the desired page and press SELECT Item Explanation The menu map shows the layout and current settings of the control I gt panel menu items For more information see page 317 The configuration page shows the printer s current configuration If an HP JetDirect print server card is installed a JetDirect configuration page will print out as well For more information see page 314 The PCL font list shows all the PCL fonts currently available to the printer For more information see page 318 The PS font list shows all the PS fonts currently available to the printer For more information see page 318 lt q gt Information Menu Appendix B Control Panel Menus 425 Item Explanation This item appears only when a mass storage device such as an optional flash DIMM or hard disk containing a recognized file system is installed in the printer The file directory shows information 2
250. ustomize Tray 1 operation see page 154 CAUTION To avoid a paper jam never add or remove paper from Tray 1 while the printer is printing To avoid damaging the printer print labels envelopes and transparencies only from Tray 1 Send them to the Face up Bin and do not print them on both sides When printing multiple transparencies promptly remove each transparency as soon as it emerges from the printer so the sheets do not stick together A Continued on next page lt Loading the Input Tray Chapter 2 Printing Tasks 90 1 Open Tray 1 2 Pull out the tray extension if needed for the paper size you are printing 3 Slide the paper width guides to the appropriate size marked on the tray 4 Place paper into the tray without stacking it above the paperfill mark Continued on next page Loading the Input Tray Chapter 2 Printing Tasks 5 Paper loading differs by size a Note Load Letter or A4 paper with the top of the page toward the rear of the printer and with the side to be printed up for single sided printing For two sided printing load paper with the top of the page toward the rear of the printer and with the first side to be printed down Load short edge fed media with the top of the page toward the printer and with the side to be printed up for single sided printing For two sided printing load media with the top of the page away from the printer and with the first side to be
251. ut Bin Mailbox 1 8 109 A lt Chapter 2 Printing Tasks 110 Job Separation Collator and Stacking Modes Note To customize the name for an output bin in the control panel use HP Web JetAdmin software See HP s web site at http www hp com go webjetadmin for more information on HP Web JetAdmin In Job Separation Collator and Stacking Modes if the Control Panel setting is Then the physical location is 5 bin Mailbox with FACE UP BIH Face up Bin Stapler OHAL BIN 1 Mailbox 1 5 AL BIN 2 Stapler Bin 7 bin Tabletop FOCE UP BIH Face up Bin Mailbox OHAL BIN i Mailbox 1 7 A Continued on next page lt Selecting the Output Bin Chapter 2 Printing Tasks 111 In Job Separation Collator and Stacking Modes if the Control Panel setting is Then the physical location is 8 bin Mailbox FACE UP BIH Face up Bin iL BIN i Mailbox 1 8 Note For the types of paper the printer supports see page 397 Envelopes labels and transparencies should only be sent to the Face up Bin The stapler is located on the left side of the 5 bin Mailbox with Stapler The stapler can staple jobs of 2 to 20 sheets up to 28 Ib paper The stapler bin can hold a maximum of 350 sheets Only jobs sent to the stapler bin will be stapled Selecting a Mailbox through the Software You can select mailboxes through your software application printer driver or from the printer control panel Otherw
252. ut device see the user guide that came with the device Tray or Bin Capacity Paper Weight Tray 1 up to Paper sizes Letter ISO A4 16 to 53 Ib Bond multipurpose 100 sheets Executive ISO A5 Legal 11 x 17 60 to 199 g m ISO A3 JIS B5 JIS B4 JPostD Two sided 8K 16K JIS EXEC ae printing 16 to Custom sizes 28 Ib Bond Minimum 3 9 x 7 5 in 60 to 105 g m 98 x 191 mm Maximum 11 7 x 17 7 in 297 x 450 mm up to 10 Envelope sizes Commercial 10 envelopes C5 DL Monarch B5 Note Use Tray 1 when printing envelopes transparencies and labels A lt Paper Specifications Appendix A Specifications Tray or Bin Capacity Paper Weight Tray 2 and up to Paper sizes Letter ISO A4 Legal 16 to 28 Ib Optional 500 sheets JIS B4 60 to 105 g m 2 x 500 sheet Input Tray Tray 4 Tray 3 and up to Paper sizes Letter ISO A4 Legal 16 to 28 Ib Optional 500 sheets JIS B4 ISO A3 11 x 17 60 to 105 g m 2 x 500 sheet Input Tray Tray 5 Optional up to 2000 Paper sizes Letter ISO A4 Legal 16 to 28 Ib 2000 sheet sheets JIS B4 ISO A3 11 x 17 60 to 105 g m Input Tray Tray 4 Paper Specifications 393 A lt Appendix A Specifications Tray or Bin Capacity Paper Weight Optional up to Typical paper sizes Letter ISO A4 16 to 28 Ib Custom Paper 500 sheets Legal JIS B4 ISO A3 11 x 17 8K 60 to 105 g m Trays 16K JIS EXEC Executive Trays 3 or 5
253. ver Check the JetDirect Configuration Page for the message RD ty Follow the steps on page 314 to print a configuration page For iroubleshooting information see the HP JetDirect administrator s guide HP JetDirect 610N 10 100Base TX Print Server If the printer contains an optional HP JetDirect 10 100Base TX print server check to see that the print server was able to link to the network Check the link speed LEDs 10 or 100 on the print server If both are off the card failed to link to the network Continued on next page lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 311 Check the JetDirect Configuration Page for a EF error message This message also indicates that he tard did not link to the network Note The HP JetDirect 10 100Base TX print server may require up to 10 seconds to establish a link to the network If you have a different HP JetDirect print server see the guide that came with it A Continued on next page lt Correcting Output Quality Problems Chapter5 Problem Solving 312 If the print server failed to link verify that all cables are correctly connected If the print server still fails to link follow the steps below to reconfigure the print server 1 Use the EIO menu to manually set the link speed 10 or 100 Mbps and communication mode full or half duplex so that they match the network See the EIO menu on page 460 For e
254. will help Jams you to locate paper jams properly clear them from the printer and see page 202 solve repeated paper jams Understanding Many different messages can appear on the printer s control panel Printer eiS p ay some messages tell the printer s current status such as Messages IHG Other messages require an action such as see page 226 k Many of these messages are self explanatory However some messages indicate a problem with the printer or require further action or description This section lists these types of messages and tells what to do if a message persists lt q gt Overview Chapter5 Problem Solving Correcting Output Quality Problems see page 254 Printer Problems see page 264 Checking the Printer s Configuration see page 313 HP Digital Copy Problem Solving see page 377 Overview The printer should produce print jobs of the highest quality If print jobs do not look sharp and clear defects such as lines specks or smears appear on the page or paper is wrinkled or curled use this section to troubleshoot and solve the output quality problem Before you can fix a printer problem you must understand where the problem is Use the tables in this section to determine the printer problem and then follow the corresponding troubleshooting suggestions From the printer you can print information pages that give details about the printer and its configuration Thi
255. xample if the port on the network switch is set for 100TX full duplex operation you must set the print server for 100TX full duplex operation 2 Turn the printer off and back on f 3 Check the print server operation If the print server fails to link contact a local authorized HP dealer or service representative lt gt Correcting Output Quality Problems Chapter5 Problem Solving 313 Checking the Printer s Configuration From the printer s control panel you can print pages that give details about the printer and its current configuration The following information pages are described here Configuration Page Menu Map PCL or PS Font Lisi Paper Path Test For a complete list of the printer s information pages see the Information Menu in the printer s control panel page 424 A lt Checking the Printer s Configuration Chapter5 Problem Solving 314 Configuration Page Use the configuration page to view current printer settings to help troubleshoot printer problems or to verify installation of optional accessories such as memory DIMMs input and output paper handling devices and printer languages Note If an HP JetDirect EIO card is installed a JetDirect configuration page will print out as well Q To print a configuration page 1 Press MENU repeatedly until IH 10M MENMU appears 2 Press ITEM repeatedly until PRINT COHFIGUEATION appears 3 Press SELECT to print the
256. you are printing one sided copies load paper into Tray 1 Q with the side to be printed facing up Load paper into Trays 2 3 and the 2000 sheet Input Tray with the side to be printed facing down f you are printing two sided copies load paper into Tray 1 with the first side to be printed facing down Load paper into Trays 2 3 and the 2000 sheet Input Tray with the first side to be printed facing up lt q gt Correcting Output Quality Problems Chapter5 Problem Solving 278 Print Job Does Not Print on Both Sides of Paper Situation Solution See page 293 for problems with the optional duplex printing accessory Print Job on Custom Paper Does Not Print Correctly Situation Solution Q The control panel and Make sure that the custom paper size defined from the driver are not set to the control panel and the custom paper size defined in the driver same paper size are the same lt gt Correcting Output Quality Problems Chapter5 Problem Solving 279 Problems with Tray 1 Situation Solution Cannot clear amp A previous print job may still be in the printer s buffer message For more information on paper specifications see page 390 Cannot print from Make sure to select Manual Feed or Tray 1 through your Tray 1 software application and the size and type for which the tray is configured For Manual Feed wait for the printer to request the manual feed before loading the paper
257. zone depleting chemicals chlorofluorocarbons CFCs for example have been eliminated from the manufacturing of the printer and packaging A lt Environmental Product Stewardship Appendix E Regulatory Information The printer design reduces Energy Consumption Toner Consumption Paper use Energy usage drops from 685 685 110V 220V units watts W during printing to as little as 37 40 110V 220V units W while in inactive PowerSave mode This saves energy without affecting the high performance of the printer This product qualifies for the ENERGY STAR Program U S and Japan ENERGY Star is a voluntary program established to encourage the development of energy efficient office products The ENeray StaR name is a registered service mark of the U S Environmental Protection Agency As an Eneray STAR partner Hewlett Packard brung Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency EconoMode uses about 50 less toner thereby extending the life of the toner cartridge HP does not recommend full time use of EconoMode The printer s optional duplexing feature which provides for two sided printing reduces paper usage and the resulting demands on natural resources Environmental Product Stewardship A lt Appendix E Regulatory Information The design of the printer facilitates the recycling of Plastics Plastic parts have material identification markings acc

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