HP 10 Business Tablet Service and Maintain
Contents
1. Before removing the rearfacing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet 2 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 12 5 Disconnect the battery cable from the system board see Battery on page 14 Remove the rear facing webcamera 1 Release the ZIF connector 1 to which the rear facing webcamera cable is connected and then disconnect the rearfacing webcamera cable from the system board 2 Remove the rearfacing webcamera and cable 2 Reverse this procedure to install the rear facing webcamera 22 Chapter 5 Removal and replacement procedures Front facing webcamera NOTE The front facing webcamera and cable are included in the Webcamera Kit spare part number 739008 001 Before removing the front facing webcamera follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 12 5 Disconnect the battery cable f2. Factory data reset To reset all settings and delete all data on the device 1 Touch im and then touch E8 2 Under PERSONAL touch Back up amp reset 3 Under PERSONAL DATA select Factory data reset and then follow the on screen instructions Chapter 7 Backing up and recovering your data 8 Power cord set requirements The wide range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the tablet is used Requirements for all countries The following requirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the ba
3. damage to the tablet 3 Lift the left edge of the tablet 4 unit it rests at an angle 4 Remove the back cover 5 Reverse this procedure to install the back cover A CAUTION When installing the back cover make sure the bottom edge opposite the micro SD Card Reader slot and SIM slot is the first edge installed Failure to follow this caution can result in damage to the tablet Back cover 13 Battery Description Spare part number Battery 4600 mAhr Li ion includes cable 739002 001 Before removing the battery follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 12 Z WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP A CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the battery 1 Disconnect the battery cable 1 from the system board 2 Release the zero insertion force ZIF co
4. power button board cable is included in the Cable Kit spare part number 746637 001 Before removing the power button board follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 12 a B Q N Disconnect the speaker cable from the system board see Battery on page 14 Power button board 17 Remove the power button board 1 Release the ZIF connector 1 to which the power button board cable is connected and then disconnect the power button board cable from the system board 2 Remove the two Phillips PM2 0x2 75 screws 2 that secure the power button board to the display panel assembly 3 Remove the power button board 3 and cable I l P I I Reverse this procedure to install the power button board 18 Chapter 5 Removal and replacement procedures System board Description Spare part number System board equipped with a Broadcom Cortex A9 dual core 1 20 GHz processor 1 0 GB LP 746636 001 DDR2 system memory an 8 0 GB eMMC solid state drive a graphics subsystem with UMA memory and the Android 4 1 2 operating system includes vibrator module and cable Before removing the system boa
5. 2 23 Webcamera Kit spare part number 5 7 22 23 wireless networking product description 1 22 workstation guidelines 10 Screw Kit spare part number 6 7 security product description 2 sensors product description 1 service considerations cables 8 connectors 8 plastic parts 8 serviceability product description 2 SIM slot 3 Speaker Kit spare partnumber 6 7 15 speakers location 3 removal 15 spare part number system board removal 19 spare part number T tablet major components spare part number specifications 24 tools required 8 transporting guidelines U USB 2 0 port 3 6 7 15 5 7 19 5 6 7 10 USB extension cable spare part number 6 7 v video product description 1 volume control buttons 3 Index 31
6. 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Chapter 8 Power cord set requirements 9 Recycling When a non rechargeable or rechargeable battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 29 Index A AC adapter spare part number 6 audio product description 1 audio in jack 3 audio out jack 3 B back cover removal 12 spare part number 5 6 12 battery removal 14 spare part number 6 14 buttons power 3 volume control 3 C Cable Kit spare part number 5 6 cables service considerations 8 card reader slot 3 connectors service considerations 8 D display panel assembly spare part number 6 12 display panel product description 1 E electrostatic d
7. CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors A CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 8 Chapter 4 Removal and replacement preliminary requirements Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurre
8. HP 10 Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only Copyright 2013 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition October 2013 Document Part Number 739827 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license terms your sole remedy is to return the entire unused product hardware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or to request a full refund of the tablet please contact your local point of sale the seller Safety warning noti
9. an HE E EAE EYE A M EEE EEEE 23 vi 6 SPCC OO 24 7 Backing up and recovering your data cccccccccssccssscccssscccsccccsscccesccceccccescecescecessceess 25 Updating apps widgets and the operating system ssssssss ee 25 Ba ck p angl reseh ceriose basse iunc sde queat focos a tum Uude ci upper aDUE 25 Factory data LR TE E E T D abel a 26 B Power cord set FEQUIFEHICING 11s sien tiae at ba ene PaPR SS Ple sss EP Rap Pe dM EM mA FE ddA aaia 27 Requirements for all countries css exui enone te aoe ene HEU ER nee era enia hg leg e ie Ua ox 27 Requirements for specific countries and regions cccccsscccecsesseceseeneeeeeeeeeeeeeeseeeeceeeeeeeeeteaeees 27 9 Srl 29 Do M 30 Product description Category Product Name Description HP 10 Tablet Processor Broadcom Cortex A9 dual core 1 20 GHz processor Panel 10 l in TouchScreen 1280x800 display panel with 5 point multi touch Graphics Broadcom graphics Memory Supports 1 0 GB LP DDR2 system memory Mass storage Audio and video Supports an 8 0 GB eMMC solid state drive One microphone Two 0 5 W stereo speakers 0 3 MP fixed focus front facing webcamera 2 0 MP fixed focus rearfacing webcamera Sensors e Ambient light sensor e Accelerometer e A GPS e Gyro Wireless netw
10. button board includes micro SD Card Reader slot and SIM slot 739006 001 Screw Kit 739007 001 Speaker Kit includes left and right speakers and cables 746636 001 System board equipped with a Broadcom Cortex A9 dual core 1 20 GHz processor 1 0 GB LP DDR2 system memory an 8 0 GB eMMC solid state drive a graphics subsystem with UMA memory and the Android 4 1 2 operating system includes microphone and cable and vibrator module and cable 747219 001 HP 10 Tablet equipped with a 10 1 in TouchScreen display a Broadcom Cortex A9 dual core 1 20 GHz processor 1 0 GB LP DDR2 system memory an 8 0 GB eMMC solid state drive a graphics subsystem with UMA memory and the Android 4 1 2 operating system 733059 001 HP USB extension cable 739008 001 Webcamera Kit includes frontfacing webcamera and cable and rear facing webcamera and cable Sequential part number listing 7 4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures e Magnetic screw driver e Phillips PO screw driver e Plastic case utility tool Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Ej NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts A
11. ce Z WARNING To reduce the possibility of heatrelated injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flot surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents Praducot description auucdxeniexebtbekb be XEXEPARVOERE YER EREEE FEE EE EEEENA VENAE EARS EA ARE NEP CH PR EUR AE FAR EEN EU TUA 1 2 External component identification eee eee ecce eee eese esee eene eee nete n eee sees ette stesse eue 3 3 illustrated parts catalog aueescmisce se bi v ee vie FEEDER UPPER SERE EXH ATE QU EPPA QU EEPRE PAREN GL SEQEU SLE bE nU DEPb EQ UR QA EE ERE 4 Locating the serial number product number and model number sss 4 Tablet major components cu ceideckbbr rtu it ian acid sana ili alae genie nds NE DN ERU dus 5 Miscellaneous Pans M IER nir a a E T E nace 6 Sequential part number listing ss ancsiceosdsatentndsacwncesataneaeqrinnecdoanrssacuideveqtasawsnb
12. ck of the tablet Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE Belgium CEBC 1 Canada CSA 2 Denmark DEMKO Finland FIMKO 1 France UTE 1 Requirements for all countries 27 28 Country region Accredited agency Applicable note number Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0
13. d An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy ACAUTION To prevent damage to the tablet when you are removing or installing internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities A CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Gro
14. e is included in the Cable Kit spare part number 746637 001 Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the back cover Chapter 5 Removal and replacement procedures ACAUTION Before turning the display panel assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel assembly 1 Place the tablet on a flat surface display panel side down with the power button toward yov A CAUTION When inserting the plastic tool into the tablet as described in Step 2 make sure not to insert the tool into the power button area Failure to follow this caution can result in damage to the tablet 2 Insert a thin plastic tool 1 between the back cover and the display panel assembly The first insertion point should be the tablet corner between the power button 2 and the micro SD Card Reader slot 3 and SIM slot A CAUTION When removing the back cover make sure the tablet edge containing the micro SD Card Reader slot and SIM slot is the first edge released Failure to follow this caution can result in
15. ecansansancosaeronosntetanaie 6 4 Removal and replacement preliminary requirements ssesossossesseoosssssoossossesscossssssosesssee 8 Teile WEM gtd ca cesabtetisedvetiatevi menie E a EEE cena fein oaa pb rea eS iR 8 Service considerations gee a eee Re nen Meee ae etn RE ES ene ee ear eee DIR ORNA te ene 8 Pashe pars cacr ae eia E RE O e dats a E A 8 Cables and connectors oivrsecaliunuadeiangneienasinavaebetevartenitdbeinianliueaicansnietureecaldeanlisarendes 8 Grounding ute NINES sssussesessi niiae a E E ee ee E 9 Electrostatic discharge damage 152r remixes etnies tin rn ee eR rr HE e UY ERR NE Ced 9 Packaging and transporting guidelines ssssseee 10 Workstation euidelines as x rtis rere ER ERR etr ed NH 10 5 Removal and replacement procedures Lecce eee e eee ee eee ee eee ee ee nnne a sees a sees s se nonne 12 Tablet component replacement procedures ssssssssssseneeeeeeeee eene 12 ets doc MENT 12 Ballery oue ti ode eter pee r E idit edere d etu iere de deu Ede 14 yee ecole me ene err RIA P exp MR EM E MapfN Do MN Pile ME oM M MEA MEN 15 PAG X eror co EET LUN 16 Power boton Dodra S oibbdvtr Qut urat p Mero rH Rs Ove mera aT iieri VOU Ro M GERM EE i ENE SiE EIE 17 Syslem b ard eise ose RIO PR eR nebst VEN En ee E 19 Rearfacing webcamera een petodictelaeet videa cop RUM oelutatrudn Mein iu tdt aA Gd opted 22 Freinbtcienme Webcamera sirsenis eer Muni q reti ca RE AKES IEE v
16. ischarge 9 equipment guidelines 11 external expansion product description 1 30 Index F front facing webcamera removal 23 spare part number 23 G graphics product description 1 grounding guidelines 9 guidelines equipment 11 grounding 9 packaging 10 transporting 10 workstation 10 H HDMI port 3 headphone jack 3 l 1 O board removal 16 spare part number 6 7 16 J jacks audioin 3 audio out 3 headphone 3 microphone 3 M mass storage device product description 1 memory module product description 1 microphone jack 3 microphone product description model name 1 Oo operating system product description 2 P packaging guidelines 10 plastic parts service considerations 8 Plastics Kit spare part number 6 7 ports HDMI 3 product description 2 USB 2 0 3 power adapter spare part number 6 power button 3 power button board removal 17 spare partnumber 6 7 17 power cord set requirements 27 power requirements product description 2 processor product description 1 product description audio 1 display panel 1 external expansion 1 graphics 1 mass storage 1 memory module 1 microphone 1 operating system 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors serviceability 2 video 1 wireless networking product name 1 R rear facing webcamera removal 22 spare part number S WwW webcamera location 3 removal 22 23 1 spare part number 5 7 2
17. nnector 2 to which the display panel cable is connected and then disconnect the display panel cable from the system board 3 Release the ZIF connector 3 to which the I O board cable is connected and then disconnect the I O board cable from the system board 4 Remove the six Phillips PM2 0x2 75 screws 1 that secure the battery to the display panel assembly 5 Lift the front edge of the battery 2 until it rests at an angle 14 Chapter 5 Removal and replacement procedures 6 Remove the battery 3 by sliding it forward Reverse this procedure to install the battery Speakers Description Spare part number Speaker Kit includes left and right speakers and cables 739007 001 Before removing the speakers follow these steps 1 2 3 4 5 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 12 Disconnect the speaker cable from the system board see Battery on page 14 Remove the speakers LP 2 Disconnect the speaker cable 1 from the system board Release the speaker cables 2 from the clips built into the display panel assembly Speakers 15 3 Remove the speakers 3 and cables Reverse this p
18. onductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastics Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Grounding guidelines 11 5 Removal and replacement procedures Tablet component replacement procedures A CAUTION Tablet components described in this chapter should only be accessed by an authorized service provider Accessing these parts can damage the tablet and void the warranty This chapter provides removal and replacement procedures for authorized service provider only parts There are as many as 13 screws that must be removed replaced and or loosened when servicing the tablet Make special note of each screw size and location during removal and replacement Back cover 12 Description Spare part number Back cover includes internal shielding 739004 001 10 l in TouchScreen display panel assembly 739005 001 NOTE The display panel assembly spare part kit does not included the display panel cable The display panel cabl
19. ons 7 Backing up and recovering your data Updating apps widgets and the operating system HP recommends that you update your apps widgets and the operating system on a regular basis to the latest versions Updates can resolve issues and bring new features and options to your tablet Technology is always changing and updating apps widgets and the operating system allows your tablet to run the latest technology available For example older apps and widgets might not work well with the most recent operating system Go to the Google Play store to download the latest versions of HP and third party apps and widgets The operating system will download system updates automatically and notify you when it is ready to install these updates If you want to update the operating system manually go to http www hp com support Back up and reset You can set preferences for backing up and restoring your data in case of loss 1 Touch EJ and then touch B 2 Under PERSONAL touch Back up amp reset 3 Under BACKUP amp RESTORE select one or more of the following e Back up my data Select the check box to enable backing up app data Wi Fi passwords and other settings to Google servers e Backup account Select a Google account for backing up data e Automatic restore Select the check box to enable backed up settings and data to be restored when an app is reinstalled Updating apps widgets and the operating system 25 26
20. orking External expansion Integrated wireless option 802 1 1b g n with 2 antenna Bluetooth 3 0 EDR GSM 850 900 1800 1900 MHz WCDMA 1900 2100 900 MHz HSDPA 21M 1900 2100 900 MHz Integrated micro SD card expandable to 32 GB 2 Category Ports Power requirements Description Audio headphone microphone combo jack Micro HDMI Micro SD Card Micro USB 2 SIM Slot Support for 4600 mAhr Li ion battery non removable Support for 10 W AC adapter with DC plug and localized cable plug support Security Columbia remote wipe solution Operating system Serviceability Preinstalled Android 4 1 2 End user replaceable part AC adapter Chapter 1 Product description 2 External component identification Item Component Item Component 1 Power button 6 Volume control buttons 2 2 Webcamera 7 Speakers 2 3 Audio out headphone Audio in 8 Micro HDMI port microphone jack 4 Micro memory card reader 9 Micro USB 2 0 port 5 Micro SIM slot 10 Powered micro USB 2 0 port 4 3 Illustrated parts catalog Locating the serial number product number and model number The serial number and product number of your tablet are located on the left edge of the tablet The model number of your tablet is located on the back of your tablet You may need the information when you travel internationally or when you contact support o __ _
21. ouchScreen display panel assembly 739005 001 NOTE The display panel assembly spare part kit does not included the display panel cable The display panel cable is included in the Cable Kit spare part number 746637 001 Miscellaneous parts Component Spare part number 10 W AC adapter for use only in North America includes plug 727658 001 HP 10 Tablet equipped with a 10 1 in TouchScreen display a Broadcom Cortex A9 dual core 747219 001 1 20 GHz processor 1 0 GB LP DDR2 system memory an 8 0 GB eMMC solid state drive a graphics subsystem with UMA memory and the Android 4 1 2 operating system HP USB extension cable 733059 001 Plastics Kit includes the power button actuator and the volume button actuator 739003 001 Screw Kit 739006 001 Sequential part number listing Spare part number Description 727658 001 10 W AC adapter for use only in North America includes plug 739002 001 Battery 4600 mAhr Li ion includes cable 746637 001 Cable Kit includes the display panel cable I O board cable power button board cable and the WiFi cable 739004 001 Back cover 739005 001 10 l in TouchScreen display panel assembly Chapter 3 Illustrated parts catalog Spare part number Description 746635 001 1 O board includes HDMI port USB port and powered USB port 739003 001 Plastics Kit includes the power button actuator and the volume button actuator 739010 001 Power
22. rd follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 12 5 Disconnect the speaker cable from the system board see Battery on page 14 6 Remove the rear facing webcamera see Rear facing webcamera on page 22 System board 19 Remove the system board 1 Disconnect the following cables from the system board 1 Power button board ZIF connector and cable 2 Display panel ZIF connector and cable 3 TouchScreen ZIF connector and cable 4 O board ZIF connector and cable 5 Speaker cable 2 Release the vibrator module 1 from the clip built into the display panel assembly Release the microphone module 2 from the clip built into the display panel assembly 4 Remove the three Phillips PM2 0x2 75 screws 3 that secure the system board to the display panel assembly 20 Chapter 5 Removal and replacement procedures 5 Remove the system board 4 vibrator module and cable and microphone and cable Reverse this procedure to install the system board System board 21 Rear facing webcamera Ef NOTE The rear facing webcamera and cable are included in the Webcamera Kit spare part number 739008 001
23. rocedure to install the speakers I O board Description Spare part number 1 O board includes HDMI port USB port and powered USB port 746635 001 NOTE The I O board spare part kit does not included the I O board cable The I O board cable is included in the Cable Kit spare part number 746637 001 Before removing the I O board follow these steps Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system Disconnect the power from the tablet by unplugging the power cord from the tablet Disconnect all external devices from the tablet Remove the back cover see Back cover on page 12 uo AB Q N Disconnect the speaker cable from the system board see Battery on page 14 Remove the I O board 1 Release the ZIF connector 1 to which the I O board cable is connected and then disconnect the I O board cable from the system board 2 Remove the two Phillips PM2 0x2 75 screws 2 that secure the O board to the display panel assembly 16 Chapter 5 Removal and replacement procedures 3 Remove the I O board 3 and cable Reverse this procedure to install the O board Power button board Description Spare part number Power button board includes micro SD Card Reader slot and SIM slot 739010 001 NOTE The power button board spare part kit does not included the power button board cable The
24. rom the system board see Battery on page 14 Remove the front facing webcamera 1 Disconnect the front facing webcamera cable 1 from the system board 2 Release the front facing webcamera 2 from the mold built into the display panel assembly 3 Remove the front facing webcamera and cable Reverse this procedure to install the front facing webcamera Frontfacing webcamera 23 6 Specifications 24 Metric U S Dimensions Width 26 3 cm 10 4 in Depth 17 3 cm 6 8 in Height 1 09 cm 0 43 in Weight lowest weight configuration 0 63 g 1 39 Ib Input power The tablet operates on DC power which can be supplied by an AC or a DC power source The AC power source must be rated at 100 240 V 50 60 Hz NOTE The tablet can operate on DC power using an industry standard micro A or micro B USB cable The HP 5V 2A adapter included with your tablet is recommended for charging the tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures Chapter 6 Specificati
25. unding guidelines 9 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screw drivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinar
26. ur xx xxxx ol P N XXXXXXX SH XXXXXXXXXX Chapter 3 Illustrated parts catalog Tablet major components Item Component Spare part number 1 Back cover 739004 001 Webcamera Kit includes 739008 001 2a Rear facing webcamera includes cable 2b Front facing webcamera includes cable 3 System board equipped with a Broadcom Cortex A9 dual core 1 20 GHz 746636 001 processor 1 0 GB LP DDR2 system memory an 8 0 GB eMMC solid state drive a graphics subsystem with UMA memory and the Android 4 1 2 operating system includes microphone and cable and vibrator module and cable Cable Kit includes 746637 001 4a Power button board cable 4b I O board cable Tablet major components 5 Item Component Spare part number 4c Display panel cable 5 Power button board includes micro SD Card Reader slot and SIM slot 739010 001 NOTE The power button board spare part kit does not included the power button board cable The power button board cable is included in the Cable Kit spare part number 746637 001 6 Battery 4600 mAhr Li ion includes cable 739002 001 7 1 O board includes HDMI port USB port and powered USB port 746635 001 NOTE The I O board spare part kit does not included the I O board cable The 1 O board cable is included in the Cable Kit spare part number 746637 001 8 Speaker Kit includes left and right speakers and cables 739007 001 9 10 1 in T
27. y plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at staticfree workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 10 Chapter 4 Removal and replacement preliminary requirements Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam C
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