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Canon All in One Printer 6055 User's Manual

1. Staple Finisher Booklet Finisher 2 Lift and pull out the staple case from the stapler unit holding it by its green tab Clearing Staple Jams 2 45 Troubleshooting ja Troubleshooting 3 Push down the tab on the staple case 4 Remove all of the staples and return the tab on the staple case to its original position 1 Remove all of the staples that slide from the staple case 2 Return the tab on the staple case to its original position 6 Close the front cover of the finisher NOTE If there are no staples ready for stapling after the cover is closed the stapler unit automatically performs a dry stapling operation to reposition the staples 2 46 Clearing Staple Jams Saddle Stitcher Unit C IMPORTANT e If necessary make sure to remove all of the paper in the Booklet tray before clearing a staple jam inside the saddle stitcher unit e This procedure is necessary only if the Booklet Finisher is attached 1 Open the front cover of the finisher ob 2 Pull out the saddle stitcher unit pull the stapler unit towards you and then push it up 1 Grip the saddle stitcher unit by its handle and pull it 2 out of the finisher until it stops 2 Pull the stapler unit of the saddle stitcher unit towards you and then push it up 1 1 Saddle Stitcher Unit
2. 7 Follow the instructions on the touch panel display Multi Purpose Tray If a paper jam occurs inside the Multi purpose Tray a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper 2 Remove Jammed Paper in the upper right cover then remove the jammed paper en finished return everything to its original position i D a ERE A Se E t3 The paper was jammed 1 Open the upper right cover of the main unit and remove all of the paper from the multi purpose tray If the Paper Deck Unit A1 or the Paper Deck Unit D1 is attached to the main unit press the release button and move the Paper Deck Unit A1 or the Paper Deck Unit D1 away from the main unit before proceeding with this procedure For more information see e Manual gt Optional Products Software 1 Open the upper right cover 2 Remove all of the paper that is not jammed from the multi purpose tray 2 12 Clearing Paper Jams 2 Remove any jammed paper from the upper right cover and close the upper right cover 1 Remove any jammed paper 2 Close the upper right cover If the Paper Deck Unit A1 or the Paper Deck Unit D1 has been moved away from the main unit reconnect either of them to the main unit Fo
3. Paper Deck Unit A1 Paper Deck Unit D1 Optional 1 17 Routine Maintenance a Routine Maintenance 1 18 5 Remove the white screw on the back size switch plate B Back Size Switch Plate B 6 Remove the back size switch plate B _ A3 1x17 A4 LTR B4 g aal i AS URE A4E LTR G Mn URE LGL 6 C B5 B4 LTR 11x17 GO CD A4 A3 Paper Deck Unit A1 Paper Deck Unit D1 Optional 8 Fix the back size switch plate B to the paper deck with the white screw by turning it clockwise TAD sve aR 7 TO ms C IMPORTANT e If the back size switch plates A and B are not adjusted properly for the paper size loaded in the paper deck the correct paper size may not appear on the touch panel display e Adjust the back size switch plates A and B correctly to avoid causing a paper jam dirty prints or make the inside of the machine dirty Paper Deck Unit A1 Paper Deck Unit D1 Optional 1 19 Routine Maintenance a Routine Maintenance 1 20 1 1 Remove the white screw on the front size switch plate by turning it counterclockwise Front Size Switch Plate 12 Remove the front size switch plate a 13 Align the front size switch plate with the marks for the desired paper size OA M4 A3 LTR 11x17 CoA CA B5 B4 URB LGL CA
4. IMPORTANT If the machine s power is turned OFF when there is a paper jam detection of paper jams in the paper drawers is not possible after the power is turned back ON Clear paper jams without turning the power OFF NOTE e Some areas that are shown to have paper jams may not actually have paper jams However always check all locations indicated on the touch panel display in the order that is given e For information on the possible locations where paper jams may occur and how to remove the jammed paper see the following 9 8 7 1 8 9 Main Unit Fixing Transport Unit See Main Unit Fixing Transport Unit on p 2 10 2 Multi Purpose Tray See Multi Purpose Tray on p 2 12 2 4 Upper and Lower Right Covers See Inside the Upper and Lower Right Covers on p 2 14 3 7 Paper Drawers 1 and 2 See Paper Drawers 1 and 2 on p 2 15 5 6 Paper Drawers 3 and 4 See Paper Drawers 3 and 4 on p 2 16 Clearing Paper Jams 2 5 Troubleshooting ja Troubleshooting 2 If a paper jam occurs inside an optional unit see the instructions in the following sections Feeder Duplex Color Image Reader Unit O Feeder Duplex Color Image Reader Unit C1 Optional E Remove Jammed Paper the feed A originals are left in the original teasers amen nt E The paper was jammed Paper Deck Unit A1 O Paper Deck Unit A1 Paper Deck Unit D1 Optional ve
5. The stapler is out of staples Open the front cover of the finisher D System Management Mode Log Out Use only staple cartridges intended for use with this machine C IMPORTANT Remove the orange seal that holds the staples together after you place the staple cartridge into the staple case NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out 1 26 Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional 1 Open the front cover of the finisher Staple Finisher cartridge Booklet Finisher Lift and pull out the staple case from the stapler unit holding it by its green tab Place the staple case as shown below press the area indicated by PUSH and then lift up the staple 1 Press the area indicated by PUSH 2 Lift up the staple cartridge Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional 1 27 Routine Maintenance a Routine Maintenance 1 28 4 Pull out the staple cartridge 5 Insert the new staple cartridge Press the spring loaded case down until it clicks into place C IMPORTANT Make sure that you pull the seal straight out If you pull it out at an angle it may tear Staple Finisher E1 Booklet Finisher E1 External 2 3 Ho
6. If the Document Insertion Folding Unit or Document Insertion Unit is attached open the insertion unit See e Manual gt Optional Products Software 3 Open the top cover of the finisher Top Cover 4 Open the delivery guide Delivery Guide 2 36 Clearing Paper Jams 5 Remove any jammed paper A CAUTION When closing the delivery guide be careful not to get your fingers caught as this may result in personal injury 7 Close the top cover and front cover of the finisher 1 Close the top cover If you open the Document Insertion Folding Unit or Document Insertion Unit in step 2 close the insertion unit 2 Close the front cover 8 Follow the instructions on the touch panel display Clearing Paper Jams 2 37 Troubleshooting ja Troubleshooting Booklet Finisher E1 Optional 2 38 If a paper jam occurs inside the front cover or the saddle stitcher unit of the Booklet Finisher a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper BR Remove Jammed Paper Open the front cover of the finisher 49 The paper was jammed sas Front Cover 1 Open the front cover of the finisher A
7. f the Document Insertion Folding Unit or Document Insertion Unit is attached open the insertion unit See e Manual gt Optional Products Software 2 Open the top cover of the finisher RAN Top Cover Clearing Paper Jams 3 Remove any jammed paper from the upper delivery guide eZ r 1 Tilt the upper delivery guide to the right 2 Remove any jammed paper 3 Return the upper delivery guide to its original position Springs are attached to the upper delivery guide so it returns to its original position when released Upper Delivery Guide A CAUTION When releasing the upper delivery guide be careful not to get your fingers caught as this may result in personal injury 4 Remove any jammed paper from the lower delivery guide 1 Tilt the lower delivery guide to the right 2 Remove any jammed paper 3 Return the lower delivery guide to its original position Lower Delivery Guide 5 Close the top cover and front cover of the finisher 1 Close the top cover of the finisher If you open the Document Insertion Folding Unit or Document Insertion Unit in step 1 close the insertion unit 2 Close the front cover of the finisher 6 Follow the instructions on the touch panel display Clearing Paper Jams 2 39 Troubleshooting ja Troubleshooting m Saddle Stitcher Unit 1 Open the front cover
8. 2 Stapler Unit 3 Pull out the staple cartridge containing the jammed staples holding it by its left and right sides Clearing Staple Jams 2 47 Troubleshooting ja Troubleshooting 2 48 4 On the staple case push down Part A and push up Part B 5 Remove any jammed staples and return Part B to its original position Clearing Staple Jams 7 Pull the stapler unit towards you push it down into its original position and then push the saddle stitcher unit back into its original position 1 Push the stapler unit of the saddle stitcher unit towards you and then push it down into its original position 2 Gently push the saddle stitcher unit back into its original position 8 Close the front cover of the finisher IMPORTANT When you have cleared the staple jam be sure to manually reposition the staples in the saddle stitcher unit See e Manual gt Settings Registration Clearing Staple Jams 2 49 Troubleshooting ja Troubleshooting D Error Messages This section explains the various messages that appear on the touch panel display along with possible causes and remedies For explanations of messages that are not listed here see e Manual gt Using the Machine to Send Receive a Fax Scan and Send Quick Menu Network MEAP Security and Optional Products Software Self Diagnostic Display If the machine
9. If you want to load a different paper size into Paper Drawer 3 or 4 follow the procedure described below to adjust the paper drawer guides C IMPORTANT e You can adjust the paper drawers to hold the following standard paper sizes 11 x 17 LGL LTR LTRR or STMTR e Only the paper sizes of Paper Drawer 3 and 4 can be changed 1 Remove all of the remaining paper in the paper drawer 1 Press the button 2 Pull out the paper drawer 3 Remove all of the remaining paper 1 Squeeze the upper part of the left guide Without releasing it slide the left guide to align it with the mark for the desired paper size 2 Squeeze the upper part of the front guide Without releasing it slide the front guide to align it with the mark for the desired paper size C IMPORTANT Slide the guides until it clicks into place If the left and front guides are not adjusted properly for the paper size loaded in the paper drawer the correct paper size may not appear on the touch panel display Adjust the left and front guides correctly to avoid causing a paper jam dirty prints or make the inside of the machine dirty Main Unit 1 5 Routine Maintenance 5 Routine Maintenance 3 Load the appropriate size paper into the paper drawer 4 Change the paper drawer s size plate to match the new paper size 5 Gently push the paper drawer back into the machine until it clicks into plac
10. ee The paper was jammed Staple Finisher Booklet Finisher Inside the Top Cover 1 Open the front cover of the finisher Staple Finisher Booklet Finisher If the Document Insertion Folding Unit or Document Insertion Unit is attached open the insertion unit See e Manual gt Optional Products Software 2 Open the top cover of the finisher Top Cover Clearing Paper Jams 3 Remove any jammed paper and close the top cover of the finisher 1 Remove any jammed paper 2 Close the top cover of the finisher If you open the Document Insertion Folding Unit or Document Insertion Unit in step 1 close the insertion unit 4 Close the front cover of the finisher 5 Follow the instructions on the touch panel display Output Area 1 Open the output slot on the outside of the finisher and remove any jammed paper that is visible f you cannot see any jammed paper check if any jammed paper is stuck inside the output area of the finisher C IMPORTANT If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam Clearing Paper Jams 2 35 Troubleshooting ja Troubleshooting 2 Open the front cover of the finisher Staple Finisher Booklet Finisher
11. 1 Place the tab paper guide aligning the mark for tab paper 2 Slide the tab paper guide to the back of the paper drawer Main Unit 1 7 Routine Maintenance g Routine Maintenance 5 Load the tab paper into the paper drawer 1 Load the tab paper face down with the tabs facing left Even out the edges of the paper stack Load the paper stack against the right wall of the paper drawer C IMPORTANT Paper which has been rolled or curled must be straightened out prior to use Make sure that the height of the paper stack does not exceed the vyv loading limit mark at the back of the paper drawer 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position C IMPORTANT Never place paper or any other items in the open part of the paper drawer next to the paper stack Doing so may cause a paper jam When you are not loading tab paper make sure to return the tab paper guide to its holder Using the tab paper guide for storing paper other than tab paper may cause a paper jam NOTE When you load tab paper make sure to register the paper type See e Manual gt Settings Registration Loading Transparencies 1 8 You can load the transparencies only to the Multi purpose Tray Unlike normal paper transparencies have a specific printable surface to ensure the optimal reproduction of images When the transparency is loaded in the
12. Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowloon Hong Kong FT5 2815 000 XXXXXXXXXX CANON INC 2010 PRINTED IN CHINA
13. Feeder Duplex Color Image Reader Unit on p 1 37 Adjusting gradation Please wait a moment The machine is performing an automatic gradation adjustment Remedy Wait for the machine to finish the automatic gradation adjustment When the adjustment is complete printing automatically resumes Cleaning the drum Please wait a moment The machine is in the process of cleaning the drum Remedy Wait for the machine to finish cleaning the drum When cleaning is complete printing automatically resumes E Remove the paper from the folding unit stack area Output from a previous job remains in the output area of the Document Insertion Folding Unit Remedy Remove the paper in the output area of the Document Insertion Folding Unit List of Error Messages Check covers are closed The cover of the optional equipment is open Remedy1 Check that the cover of the Paper Deck Unit A1 or Paper Deck Unit D1 is closed Remedy2 Check that the cover of the Staple Finisher or Booklet Finisher is closed Remedy3 Check that the cover of the Document Insertion Folding Unit or Document Insertion Unit is closed Remedy4 Check that the cover of the External 2 3 Hole Puncher is closed Load staples There are no staples in the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit Remedy Replace the staple cartridge of the Staple Finisher or Booklet Finisher stapler unit See Replacing the Staple Cartridge in the St
14. Insertion Unit L1 Optional Document Insertion Folding Unit H1 Folding Unit Optional External 2 3 Hole Puncher A1 Optional 008 Staple Finisher E1 Booklet Finisher E1 Optional Booklet Finisher E1 Optional 00 2 ceee eee ee eeee eee Copy lra OI Optional ccd beneh aucune ENEA EE NE OE E ACERRA EO AEE E Clearing Staple Jams iis cierirannnan i aa a RA O A AAE A E E EEEE AE E REN Staple Finisher E1 Booklet Finisher E1 Optional cccssssccccesreccvseeerseseeetsvenssseesneeeen ees reeeseanes List of Error Messages oie isis cess cad ce td nanara seadeteiaess EEEE REE E EE DURES sessed SEPE EKENS EEN EI Self Diagn stie Displays isserrrsiin mes tis tiad Eien EEEE eerie ls EEEE TTE EEEE seemed EEEE List oF Error Codes without MESSAGES iis ccudortesdrenaious TAEAE VEERSE EARE E AE EAG ES lf Memory Becomes Full during Scanning s 45 cicnces decisis EE EEVEE EA ETES EEEO EEES Service Galli Message sro rrei sneri esonnedes OLO E TEE E N EE EEEIEE RARER EST Contacting Your Local Authorized Canon Dealer 0 cece eee Setting the Limited Functions Mode from the Service Call Message Screen Whenithe Power Does Not TUMON errs 0 iscanngatsdenadetennceasaaiontaaavenes AE ELERE EERE spaces Leas Printer Fax Driver Troubleshooting sste rer iniaa dred ana Ea Kies Mnnaiulnndseaaced adheres Ree te bales CHAPTER Troubleshooting D 2 Troubleshooting Precautions for Trouble
15. Multi purpose Tray the side facing up is the one printed on C IMPORTANT e Only LTR transparencies can be used e When loading transparencies be careful not to touch the printable surface Hold transparencies by their edges e Do not load transparencies into a paper source while a print job is in progress This may cause paper jams e Only use transparencies that are specially recommended for use in this machine Other transparencies may damage the machine To prevent paper jams or the folding of transparencies it is recommended that you remove them from the output tray as soon as possible e Replace unused transparencies into the box in which they came Leaving them in the Multi purpose Tray for an extended period of time may cause the transparencies to adhere to one another and result in paper jams Avoid storing transparencies in a location subject to high temperatures or humidity e If transparencies do become adhered to one another and a paper jam occurs remove the transparencies fan them well make sure that fewer than 100 sheets of transparencies are loaded or use new transparencies e When printing on transparencies image density may be high depending on the image type In this case adjust the output image density NOTE If a paper jam occurs remove the transparencies and fan them well before reloading them into the Multi purpose Tray Main Unit Replacing the Toner Cartridge When there is only a small amount of ton
16. Proceed to the next step Clearing Paper Jams 2 41 Troubleshooting a Troubleshooting m 2 42 2 Open the front cover of the main unit 3 Remove any jammed paper f you pull the jammed paper gently and you can pull out remove the paper f the edge of the paper can be seen a little you may not be able to pull out the paper from the output tray In this case turn the knob to he left twice or three times until the edge of the paper cannot be seen completely C IMPORTANT If you pull jammed paper gently and fail to pull out proceed to the next step Do not pull out jammed paper by force as this may leave torn pieces inside the machine and cause the machine to malfunction Clearing Paper Jams 4 Pull out the fixing transport unit 1 Move the green lever in the direction of the arrow 2 Pull out the fixing transport unit 5 Remove any jammed paper from the left guide 1 Open the left guide 2 Remove any jammed paper C IMPORTANT If you cannot pull out the jammed paper proceed to the next step Do not pull out jammed paper by force as this may leave torn pieces inside the machine and cause the machine to malfunction Clearing Paper Jams 2 43 Troubleshooting ja Troubleshooting m 2 44 7 Remove any jammed paper from the lower guide 1 Open the lower guide holding by the green
17. and Handling Your A Machine OROT Before You Start Using This Machine Basic Operations Optional Products Software Settings Registration Paper Type Management Settings Problem Solving Maintenance Practical Workflows Copy Fax Scan and Send Scan and Store Access Stored Files Fax l Fax Inbox Secured Print Web Access Scanner Quick Menu Status Monitor Cancel Print Network Remote UI MEAP Security AANS SSS To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com How This Manual Is Organized Chapter 1 Routine Maintenance Chapter 2 Troubleshooting Chapter 3 Appendix Includes the index Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon Contents Chapter 1 Chapter 2 Prefa C sne sasaaa chim tgs amino wv cein bard EE oi E EO E AE NE E N E E dielewAueoie vii How To Use This Manual essssssesesssssssesesesesesesesesesscsesesesosseososseseseseseceee vii Symbols Usedin This Man al srircniereronrsnorsain a aE AEEA A EE E A ESAE EE dae Soe ii Keys Used in This Manual s s Displays Used in This Man
18. can be used NOTE e Load the Tab Paper face down with the tabs to the left side as shown in the illustration below _ gt Feeding Direction Document Insertion Folding Unit H1 Document Insertion Unit L1 Optional e You cannot make copies or prints on Tab Paper that is loaded in the document insertion unit of Document Insertion Folding Unit or Document Insertion Unit You can use the Tab Paper set in the document insertion unit of Document Insertion Folding Unit or Document Insertion Unit for Add Cover Insert Sheets or Job Separator e If you want to insert printed tab paper as a character pages insert a blank paper where the tab paper will bw inserted Document Insertion Folding Unit H1 Document Insertion Unit L1 Optional 1 25 Routine Maintenance a Routine Maintenance Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Punefher A1 Optional This section describes the procedure for replacing the staple cartridge in the Staple Finisher or Booklet Finisher and how to remove the punch waste from the External 2 3 Hole Puncher Replacing the Staple Cartridge in the Stapler Unit When the Staple Finisher or Booklet Finisher is almost out of staples and the staple cartridge in the stapler unit must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the procedure described below to replace the staple cartridge E Load Staples Clase vy
19. cartridge E Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we recommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies Routine Maintenance 1 44 Consumables Troubleshooting This chapter explains what to do in response to a paper jam in the main unit or optional units and an error message display Before Troubleshooting peenar pa teaueaey EEANN REEE E as eh eek a TES SEES OSEE LE Kael Precautions for Troubleshooting Reducing the Frequency of Paper Jams Procedure to Remove the Jammed Paper Effectively from the Paper Drawers Clearing Paper Jams ernier iento ce et EnEn iE aiai ERE EEEE EEE R ee et men ies Sane es E aaa caaar Screens Indicating the Locations of Paper Jams boa Main Unite Fixing Transpor Mit earen oan a elebenecaeheatGee a AOT a OEEO TEO TAG EOE cased adhe avsyera lens MUNEP ON DOSE IOV ries eiT ra A PEE ENEA to beaRendaNers leeds sn Leneadnisaa dead wea ME Inside the Upper and Lower Right Covers Paper Drawers 1 and 2 Paper Drawers 3 and 4 Feeder Duplex Color Image Reader Unit C1 Optional Paper Deck Unit A1 Paper Deck Unit D1 Optional 0 cece cece eee eee Document Insertion Folding Unit H1 Insertion Unit and Document
20. in landscape orientation Paper Deck Unit D1 11 x 17 LGL LTR and LTRR You can load only LTR size paper in landscape orientation e The paper size of the Paper Deck Unit A1 is fixed to LTR For instructions on changing the paper size that can be loaded in the Paper Deck Unit A1 contact your local authorized Canon dealer Loading Paper If you select the paper deck when it has no paper or if the paper deck runs out of paper during a print job a screen prompting you to load paper appears on the touch panel display Follow the procedure below to load paper into the paper deck A Copy D lt Copy gt Printing Auto ai LTR 100 Pages Sheets Copies 13 1 x 17 200 Print Density a App Prt Time 3min Close F S Copy Load paper C IMPORTANT e The paper deck can only accommodate paper from 14 to 80 Ib bond 52 to 220 g m in weight e Never place paper or any other items in the empty part of the paper deck next to the paper stack Doing so may cause paper jams e Ascreen prompting you to load paper also appears if the paper deck is not fully inserted to the machine Make sure that paper deck is properly in place e Do not load the following types of paper into the paper deck Doing so may cause a paper jam The paper over 80 Ib cover 220 g m Coated paper Transparency Labels Tracing paper Tab paper e You can load paper into the Paper Deck Unit A1 or Paper Deck Unit D1 following the s
21. message 2 62 Stamp Cartridge 1 44 Replacing the Stamp Cartridge 1 13 Staple Finisher Clearing paper jams 2 34 Clearing staple jams 2 45 Replacing the staple cartridge in the stapler unit 1 26 Staple Jams Saddle stitcher unit of the Booklet Finisher 2 45 Staple Finisher Booklet Finisher 2 45 Symbols Used in This Manual vii T Toner cartridge About the toner cartridge 1 43 Replacing the toner cartridge 1 9 Trademarks x Troubleshooting Clearing paper jams 2 4 Clearing staple jams 2 45 Error messages 2 50 Memory full 2 61 Precautions 2 2 Printer Fax Driver Troubleshooting 2 67 Reducing the frequency of paper jams 2 2 Screens indicating the locations of paper jams 2 4 Service call message 2 62 When the power does not turn ON 2 66 Index 3 3 Appendix e xlpueddy Index 3 4 Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON U S A INC One Canon Plaza Lake Success NY 11042 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario LST 1P7 Canada CANON EUROPA N V Bovenkerkerweg 59 61 1185 XB Amstelveen The Netherlands See http www canon europe com for details on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District
22. not operate normally follow the procedure below and then contact your local authorized Canon dealer O Turn the main power switch OFF O Remove the power plug from the power outlet NOTE When you contact your local authorized Canon dealer have the following information available Product name Details of the malfunction The error code displayed on the touch panel display Service Call Message 2 63 Troubleshooting ja Troubleshooting D Setting the Limited Functions Mode from the Service Call Message Screen If the Service Call Message screen appears indicating a malfunction of a Finishing mode you can clear it by turning the Limited Functions Mode On to temporarily limit the use of the finishing modes However after the Limited Functions Mode is deactivated the Service Call Message screen may appear again unless the cause of the malfunction is removed IMPORTANT If you shutdown the machine when there is a job waiting to print that job is erased NOTE If you set Limited Functions Mode to On from the Service Call Message screen Limited Functions Mode in Management Settings from the Settings Registration screen is also set to On See e Manual gt Security 1 Press Limit Functions EY Turn the main power switch on the right side of the main unit OFF and ON If the device still does not operate normally contact your service representative with the error code below E00
23. paper jam Insertion sheets with tears Severely curled or wrinkled paper Thin straw paper Heavy paper more than 140 Ib index 256 g m Clipped or stapled insertion sheets Paper which has been printed on using a thermal transfer printer Do not print on the reverse side of this paper either e Paper which has been rolled or curled must be straightened out before loading it e Rewrap any remaining paper in its original package and store it in a dry place away from direct sunlight e If you print on the paper which has absorbed moisture steam may come out from the output area of the machine This is because the moist on the paper evaporates when the high temperature is applied when toner is fixed to the paper It is not a malfunction This especially happens in low room temperature NOTE e Before loading paper always fan the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has just been removed from a newly opened paper package in e Before loading paper into the optional document insertion unit always fan the sheets several times and align the edges to facilitate feeding e Fan the stack of paper well before loading it Paper such as thin paper recycled paper prepunched paper heavy paper transparencies and tab papers should be fanned particularly well before loading it e f there are instructions on the package of paper about which side of the
24. paper size type registered in Settings Registration 2 2 Before Troubleshooting Procedure to Remove the Jammed Paper Effectively from the Paper Drawers If a paper jam occurs in the paper drawers and you do not perform correct operations paper jam may occur continuously This section explains how to clear the paper jam effectively in the paper drawers Z Do not apply OK Vv Apply No Good NG A paper jam occurs Vv 1 Check that there is a problem with paper e Paper is loaded diagonally e Paper appears dirty and has tears e Several sheets of paper are attached e Paper is already curled Vv 2 e Align the edges of paper and reload it e Remove the paper with a problem gt Check that the machine operates normally Vv 3 Fan all four borders of paper well gt Check that the machine operates normally v 4 Check that the paper stack is not curled Turn the paper stack over and check that the paper stack is not curled to the opposite direction Vv 5 Turn the paper stack over and reload it gt Check that the machine operates normally Vv 6 Gently bend the paper in the direction opposite to the curl Reload the paper with less than 5 mm curls gt Check that the machine operates normally Vv 7 Use anew paper stack or change the paper type gt Step 3 gt Finish gt Finish gt step 7 gt Finish gt Finish Before Troubleshooting 2 3 Troubleshooting js Tro
25. paper to load follow those instructions e If problems occur such as poor print quality or paper jams try turning the paper stack over and reload it e For more information on the print direction of preprinted paper paper which has logos or patterns already printed on it see Chapter 17 Appendix in Getting Started 1 2 Precautions for Maintenance This section describes how to load paper into the paper drawers of the main unit and to replace the toner cartridge Loading Paper Paper Drawers 1 and 2 hold approximately 1 500 sheets of paper 20 Ib bond 80 g m Paper Drawers 3 and 4 hold approximately 550 sheets of paper 20 Ib bond 80 g m If the selected paper runs out or the selected paper drawer runs out of paper during printing a screen prompting you to load paper appears on the touch panel display In this case follow the procedure below to load paper into the paper drawers tn o lt Copy gt Printing 100 Pages Shocts Copies f 13 1 x 17 200 L Print Density hu App Prt Time 3min Stop Close 3 E copy Load paper C IMPORTANT e A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine Make sure that the paper drawer is properly in place e You cannot load the following types of paper into the Paper Drawers 1 and 2 heave paper more than 80 Ib cover 220 g m coated paper transparencies labels tra
26. to clean the drum e Drum cleaning cannot be performed drum printing 1 Press settings Registration gt Adjustment Maintenance gt Maintenance gt Clean Drum 2 Press Start When cleaning is complete try printing again Routine Cleaning 1 41 Routine Maintenance a Routine Maintenance Co imables The following consumables are available from Canon For more information contact your local authorized Canon dealer We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out H Paper Stock In addition to plain paper 11 x 17 LGL LTR and STMT recycled paper color paper transparencies recommended for this machine tracing paper labels and other types of paper stock are available For more information contact your local authorized Canon dealer A CAUTION Do not store paper in places exposed to open flames as this may cause the paper to ignite resulting in burns or a fire IMPORTANT To prevent moisture build up tightly wrap any remaining paper in its original package for storage NOTE e For high quality printouts use paper recommended by Canon e Some commercially available paper types are not suited for this machine Contact your local authorized Canon dealer when you need to purchase paper 1 42 Consumables E Toner If a message prompting you to replace the toner cartridge appears on the touch panel di
27. to turn the locking lever to the right until it stops Otherwise you may not be able to remove the toner cartridge 4 Remove the toner cartridge supporting it with both hands Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire A CAUTION Do not touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cartridge to leak 5 Take the new toner cartridge out of the box and remove the red protective cap from the new toner cartridge Remove the red protective cap from the new toner cartridge by twisting it in the direction indicated by the arrow in the illustration right below Main Unit 1 11 Routine Maintenance a Routine Maintenance 1 12 6 Insert the new toner cartridge Align the end of the toner cartridge with the toner supply port as shown by the arrow in the illustration below and insert the toner cartridge straight into the machine IMPORTANT e Only use toner cartridges intended for use in this machine You cannot insert the toner cartridge not intended for use in this machine because the shape of the toner cartridge does not match the toner supply port of the machine e Insert the toner cartridge horizontally into the machine Otherwise the toner cartrid
28. toner has run out Remedy Replace the toner cartridge See Replacing the Toner Cartridge on p 1 9 EJ Place the original on the platen glass The specified mode requires that the original be placed on the platen glass but there is no original on the platen glass Remedy Place the original on the platen glass List of Error Messages 2 51 Scanning has stopped because the data size of the scanned original exceeds the maximum data size that the machine can handle Scanning has stopped because the data size of the scanned original exceeds the maximum data size that the machine can handle Troubleshooting i Troubleshooting D 2 52 EJ Remove the original from the platen glass An original remains on the platen glass Remedy Remove the original from the platen glass and place the new original EJ Remove the original from the feeder The machine cannot scan your original using the feeder An original is placed in the feeder and on the platen glass Remedy Remove the original from the feeder Original scanning area thin glass strip is dirty The feeder s scanning area is dirty Remedy Clean the feeder s scanning area See Cleaning the Original Scanning Area of the Feeder Duplex Color Image Reader Unit on p 1 37 Original scanning area Feeder is dirty The feeder s scanning area is dirty Remedy Clean the feeder s scanning area See Cleaning the Original Scanning Area of the
29. touch panel display Paper Deck Unit A1 Paper Deck Unit D1 Optional If a paper jam occurs in the Paper Deck Unit A1 or Paper Deck Unit D1 a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper E Remove Jammed Paper Remove Jammed Paper the release lever to pull the side paper deck away from Press the release lever to pull the side paper deck from Press the main unit p Ta the main unit The paper was jammed Paper Deck Unit D1 E The paper was jammed Paper Deck Unit A1 NOTE If a paper jam occurs inside the Paper Deck Unit A1 or Paper Deck Unit D1 you can remove the jammed paper by following the procedure described below This manual uses the Paper Deck Unit A1 as an example Clearing Paper Jams 2 19 Troubleshooting ja Troubleshooting D 1 Move the Paper Deck Unit A1 away from the main unit and remove any jammed paper from the feeding area 1 Press the release button 2 Move the Paper Deck Unit A1 away from the main unit 3 Remove any jammed paper Paper can also be jammed in the feeding slot on the side of the main unit Remove any jammed paper from the feeding slot 2 Open the paper deck and remove any jammed paper 1 Press the open button 2 Open the paper de
30. your hands or clothing wash it off immediately with cold water Washing it off with warm water will set the toner and make it impossible to remove the toner stains C IMPORTANT e Use only toner cartridges intended for use with this machine e Do not replace toner cartridges until the message prompting you to do so appears e You can replace a toner cartridge while the machine is printing NOTE e When the message appears the remaining toner is low It is recommended that you get a new toner cartridge ready for replacement before the toner runs out e If toner runs out during a print job the remaining prints are made after youreplace the toner cartridge e After replacing toner cartridges if the color of the copies or prints is different in gradation or density from the color of the copies or prints before you replaced the toner cartridges perform an Auto Adjust Gradation in Adjustment Maintenance from the Settings Registration screen See e Manual gt Settings Registration Main Unit 1 9 Routine Maintenance a Routine Maintenance 1 10 1 Press L NOTE 2 WA Main Unit If a screen with instructions on how to replace the toner cartridge appears on the touch panel display this step is not necessary Push the toner replacement cover as shown below The toner replacement cover is open Turn the locking lever to the right until it stops MPORTANT Make sure
31. 0 Removing PUNCH WAS cineca scxsanns ese nhenaes nis Hennes Riadai eye asede Obiidedds ETETE EEEE ESRA Routine GISAMIN Gh ek cei insissossiaperdyaven dss rE pinn EEEREN Rape A Abbie Enema dines s a5 nae eee epee Cleaning the Touch Panel Display eeeeeeee ees Cleaning the Platen Glass Underside of the Feeder Manual Feeder Cleaning 085 Automatic Feeder Cleaning Wire CleaninGliciricvaachcetensdQnearsiees sal iedonner wast oesnaisdebucrsiaadene eieeveneas aaa oarenadonnadies eben ye Drum CANIN niene si nnen anian EAEAN EEEE EEEE EE dd DANAE OEE ax dadaies EEA E Consumables g sae o EEE EREE EE AEE E NEE E S ENA EE RRE e RRi CHAPTER This chapter describes how to load paper perform routine cleaning operations and replace consumables such as toner and staple cartridges Routine Maintenance tions for Maintenance This category describes precautions for performing routine maintenance such as loading paper We recommend that you read this category prior to performing routine maintenance CAUTION e When loading paper take care not to cut your hands on the edges of the paper e When closing the cover or pushing the unit back into the machine be careful not to get your fingers caught as this may result in personal injury C IMPORTANT e Do not load the following types of paper into the paper drawers Multi Purpose Tray and optional document insertion unit Doing so may cause a
32. 0540 8001 The finisher output tray cannot move up or down Make sure that objects are not placed in the range of tray movement Press Limit Functions to continue operation when using limited functions if the device is not functioning correctly even after the main power switch on right side of main AIFF then ON again mit gt 2 Press Yes 9 Turn the main power switch on the right side of the main unit OFF and ON Is it OK to turn the Limited Functions Made On If you press Yes functions will be limited Yes No Press Limit Functions to continue operation when using limited functions if the device is not functioning correctly even after the main power switch on right side of main unit was turned OFF then ON again A message prompting you to turn the main power switc back ON appears 2 64 Service Call Message 3 Press the main power switch to the Y side When operating the main power switch open the main power switch cover 4 Wait at least 10 seconds after the main power indicator is turned off and then turn the main power switch back to I side When operating the main power switch open the main power switch cover The machine starts up in the Limited Functions mode Service Call Message 2 65 Troubleshooting ja Troubleshooting D 2 66 the Power Does Not Turn ON If you cannot operate the machine even though the main power swit
33. CA AM0 Paper Deck Unit A1 Paper Deck Unit D1 Optional 14 Fix the front size switch plate to the paper deck with the white screw by turning it clockwise z C IMPORTANT e If the front size switch plate is not adjusted properly for the paper size loaded in the paper deck the correct paper size may not appear on the touch panel display e Adjust the front size switch plate correctly to avoid causing a paper jam dirty prints or make the inside of the machine dirty 15 Insert the correct underlay sheet that matches the new paper size into the paper deck Align the arrow on the underlay sheet with the guide on the paper deck s left wall Paper Deck Unit A1 Paper Deck Unit D1 Optional 1 21 Routine Maintenance a Routine Maintenance 1 22 17 Place a size sticker indicating the new paper size that is loaded in the paper deck 18 Close the paper deck Paper Deck Unit A1 Paper Deck Unit D1 Optional N N Document Insertion Folding Unit H1 Document Insertion Unit L1 eoney This section describes how to load paper into the document insertion unit of the Document Insertion Folding Unit or Document Insertion Unit Loading Paper Follow the procedure below to load paper into the Document Insertion Folding Unit or Document Insertion Unit 1 Adjust the slide guides to fit the paper size 2 Load the paper stack into the docume
34. Canon ImageRUNNER ADVANCE 6075 6065 6055 Maintenance Guide Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference ENG imageRUNNER ADVANCE 6075 6065 6055 Maintenance Guide r Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Guides with this symbol are printed manuals TAN Guides with this symbol are included on the accompanying CD ROM See footnote on the next page e Precautions for Using Your Machine and Settings Required after 7 Machine Installation Getting Started D e Quick Reference for Basic and Useful Operations p Quick Reference E e Maintenance and Troubleshooting Maintenance Guide This Document p z e Frequently Asked Questions and Answers t E Frequently Asked Questions e Windows Printer Driver Installation and Instructions Printer Driver Installation Guide e Mac Printer Driver Installation and Instructions The Mac UFR II Driver Guide and the Mac PS Driver Guide Mac Printer Driver Guide D e Windows Fax Driver Installation and Instructions Fax Driver Installation Guide D e Windows Network ScanGear Installation and Instructions Network ScanGear Installation Guide 2 E sp e Comprehensive Manual for Basic Operations
35. Cause Scanning was stopped due to a problem with the feeder Remedy Arrange the originals in page order with the first page on top Place the originals back into the feeder s original supply tray and press Start 2 50 List of Error Messages EN Return page 1 to the top and then press the Start key Data for the scanned original has exceeded limits on the size that can be handled by this machine Automatically adjust settings and try again Try scanning the original again from the first page If scanning is still not possible reduce the Sharpness mode setting and select Remedy Text for the original type EJ Scanning has stopped because the size of the data for the scanned original exceeds the limit Scanning may be possible if Sharpness is reduced and the type of original is set to Text Remedy Reduce the Sharpness mode setting and select Text for the original type EJ Remove the paper from the output tray Prints from the previous job remain in the output tray Remedy Remove the prints remaining in the output tray Printing automatically resumes EJ Remove the paper from the booklet tray Prints from the previous job remain in the Booklet tray of the Booklet Finisher Remedy Remove the prints remaining in the Booklet tray Printing automatically resumes t4 Replace the toner cartridge Printing will not be possible soon because the toner is running low Printing is not possible because the
36. FF disconnect the machine and contact your local authorized Canon dealer See e Manual gt Before You Start Using This Machine List of Error Messages 759 Remedy 807 Remedy 816 Remedy 817 Remedy 823 Remedy 824 Remedy 825 Remedy 1 Remedy 2 Remedy An error occurred while sending to the URL of a User Inbox Contact your System Manager You do not have the access privilege to the specified directory Set the access privilege to the directory in the server resend the file to the directory with the access privilege or contact your System Manager You cannot print because the set page limit total has been reached Contact your System Manager A communication error occurred between your machine and a cascade copy printer Check the network connection and try again If communication errors continue contact your System Manager Unable to connect to a cascade copy printer Check the network connection and try again If the machine still does not operate normally contact your System Manager A communication error occurred in a cascade copy printer Check the network connection to the cascade copy printer and try again If the machine still does not communicate with the cascade copy printer contact your System Manager The Department ID and password set on the host machine do not match those registered in the cascade copy printers Register your Department ID and password i
37. Jammed Paper Press the release lever to pull the side deck from Be manure pull paper deck away E3 The paper was jammed Paper Deck Unit D1 O Paper Deck Unit A1 Paper Deck Unit D1 Optional 2 Remove Jammed Paper The paper was jammed 2 6 Clearing Paper Jams Document Insertion Folding Unit O Document Insertion Folding Unit H1 Insertion Unit and Document Insertion Unit L1 Optional 081788 Document Insertion Unit O Document Insertion Folding Unit H1 Insertion Unit and Document Insertion Unit L1 Optional Clearing Paper Jams 2 7 Troubleshooting ja Troubleshooting 2 8 External 2 3 Hole Puncher O External 2 3 Hole Puncher A1 Optional taj The paper was jammed Staple Finisher O Staple Finisher E1 Booklet Finisher E1 Optional Booklet Finisher O Staple Finisher E1 Booklet Finisher E1 Optional Remove Jammed Paper tz The paper was jammed Clearing Paper Jams O Booklet Finisher E1 Optional Remove Jammed Paper The paper was jammed eam Copy Tray O Copy Tray Q1 Optional CA Remove Jammed Paper 081788 Open the front cover et a acy E The paper was jammed Ea 3 After you have removed all of the jammed paper in the locations indicated on the touch panel display restore all levers and covers to their original positions 4 Continue to follow the procedure and inst
38. Tab Paper icc brnini naonin eini hert E NE ENEE AAEE KTE A EEAS EENE EARR i Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional Replacing the Staple Cartridge in the Stapler Unit ccc cece cece e eee e ene ee eee eeeen eee eeeeeneee Replacing the Staple Cartridge in the Saddle Stitcher Unit 00 eee c eee e cece eect eee e eee e eee eeeeee Removing PUNCH Waste gitaintncterctecheuies e Recah E T ceaeam hie een aha NASE Routine Cleaning ccc cece ccc cece cence nner n eee eee neces cence eee ET TO REN Cleaning the Touch Panel Display iis ccsccsnesnesanar sa deesanatisaeuneeiaggies ENEE E TEN EEA Cleaning the Platen Glass Underside of the Feeder Manual Feeder Cleaning ereen covetswesad NENET EEE E REAT EETA E Cleaning the Original Scanning Area of the Feeder Duplex Color Image Reader Unit Cleaning the Feeder s Rollers Automatic Feeder Cleaning ecceeeeeee ees Wire ClOANING esiasidedenescieneres meveiaesalauecas wekdade cates E ML Na GAA ua emeneRES S Drum Cleaning eiras riean vereeon paa bah nee eal nelaaigurdeedvesdawesmiea sides lubed ede E Consumables ose gS Gian EE E E E ETE ecaceie is E Troubleshooting Before Troubleshooting ccccccc ccc e eee c cece E EEEE EEO EE EEE 2 2 Precautions for INOUDIESHOOUNG sass nas sinamcacsmaannneevecaamndsnnsbanatanatie a Enan na iS 2 2 Reducing the Frequency of PaperdaMs vivesscssacs cash ne
39. Troubleshooting a Troubleshooting D 5 Open the lower delivery guide 6 Remove any jammed paper from the lower delivery guide 1 Remove any jammed paper 2 Close the lower delivery guide Z Close the front cover 8 Follow the instructions on the touch panel display 2 26 Clearing Paper Jams Document Insertion Folding Unit H1 Folding Unit Optional If a paper jam occurs inside the Document Insertion Folding Unit a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper 2 Remove Jammed Paper 081788 ime G SEL GASES EGER LEE The paper was jammed A CAUTION The insertion unit of the Document Insertion Folding Unit or the Document Insertion Unit may interfere with the External 2 3 Hole Puncher or the finisher when clearing jams Lift up the insertion unit before removing jams from the External 2 3 Hole Puncher or the finisher 1 Open the front cover of the Document Insertion Folding Unit Clearing Paper Jams 2 27 Troubleshooting ja 3 Pull out the Document Insertion Folding Unit 4 Remove any jammed paper from the exit slot 1 Push out any jammed paper toward the exit slot Troubleshooting 2 Remove any jammed paper 5 Remove any jammed paper from the left guide 1 Open t
40. ame procedure However this manual explains the procedure using the Paper Deck Unit A1 as an example NOTE If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select another paper source the remaining prints are made after you press OK Paper Deck Unit A1 Paper Deck Unit D1 Optional 1 15 Routine Maintenance a Routine Maintenance 1 16 1 Press the open button to open the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position 2 Open a package of paper and remove the paper stack 3 Load the paper stack into the paper deck and close the paper deck Paper Deck Unit A1 Paper Deck Unit D1 Optional 1 Load the paper stack Make sure that the inside lifter has lowered before loading paper and even out the edges of the paper stack and stack the paper neatly against the inner paper guide C IMPORTANT Do not load paper into the paper deck that has been previously copied onto as this may result in a malfunction or damage to the copier Always use the Multi Purpose Tray to feed paper when you want to copy onto the back of a sheet of paper that already has something copied on its front side 2nd side of 2 Sided copy Make sure that the height of the paper stack does not exceed the vr load
41. anner Call service representative gt is displayed to indicate that the Scan function is unavailable functions that do not use the Scan function such as Access Stored Files can be used Contacting Your Local Authorized Canon Dealer If a message like the one shown below appears follow the procedure described below Turn the main power switch on the right side of the main unit OFF and ON If the device still does not operate normally contact your service representative with the error code below EA 000000 0000 A WARNING Do not connect or disconnect the power cord with wet hands as this may result in electrical shock A CAUTION Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock IMPORTANT If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 62 Service Call Message 1 Press the main power switch to the Y side When operating the main power switch open the main power switch cover 2 Wait at least 10 seconds after the main power indicator is turned off and then turn the main power switch back to I side When operating the main power switch open the main power switch cover 3 If the machine still does
42. apler Unit on p 1 26 Check the punch waste tray The punch waste tray of the External 2 3 Hole Puncher is full or almost full Remedy Remove the punch waste in the punch waste tray of the External 2 3 Hole Puncher See Removing Punch Waste on p 1 33 Load staples into the saddle stitcher unit There are no staples in the staple cartridge of the Booklet Finisher saddle stitcher unit Remedy Replace the staple cartridge of the Booklet Finisher saddle stitcher unit See Replacing the Staple Cartridge in the Saddle Stitcher Unit on p 1 30 The Dept ID or PIN is incorrect The Department ID and password you entered are not registered Remedy Contact the system manager of your Department for the correct Department ID and password The hard disk needs to be replaced Call service rep The hard disk is not functioning properly or is not attached Remedy1 Contact your local authorized Canon dealer Remedy2 If the Removable HDD Kit is installed check the hard disk List of Error Messages 2 53 Troubleshooting js Troubleshooting D List of Error Codes without Messages 2 54 If a job or operation does not complete successfully check the error code and perform the necessary operations according to the error code displayed You can check the error code on the Details screen when you press Log on the Status Monitor Cancel screen See e Manual gt Status Monitor Cancel If a send receive o
43. b again if necessary See e Manulal gt Before You Start Using This Machine The memory media server or Advanced Box became full or the maximum number of files that can be saved in the root directory the top folder inside the memory media was reached Delete unnecessary files in the memory media server or Advanced Box or create a new folder and move existing files to that folder to organize the files in the root directory List of Error Messages 402 Remedy 403 Remedy 404 Remedy 406 Remedy Remedy Remedy 407 Remedy 409 Remedy While the data such as image data was being transferred to the memory media some error occurred because the unauthorized character was included in the file name Rename the file The job failed because the same file name existed Generally if the same file name exists a file will be automatically renamed by appending a number which ranges from 1 to 999 to the end of its file name to avoid naming conflicts However this error occurred because the file with the same number already added to its file name existed Rename the file and then write the data again The job failed because the write protect switch of the memory media was turned ON Turn OFF the write protect switch of the memory media The job failed because the memory media was removed from the USB port or the Network Place was deleted while the job was in progress Confirm that the m
44. cation of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper 2 Remove Jammed Paper 081788 lt Open the feeder cover If any originals are left in the original feeding tray remove them ees The paper was jammed 1 Remove originals from the original supply tray 2 Remove any originals from the feeder cover 1 Pull the lever and open the feeder cover 2 Remove any jammed originals forcibly and proceed to step 3 If there is difficulty in removing jammed paper do not try to remove it Clearing Paper Jams 2 17 Troubleshooting ja Troubleshooting 2 18 3 Open the inner cover holding by its tab 4 Turn the green feed dial and remove any jammed originals 1 Turn the green feed dial 2 Remove any jammed originals 5 Close the inner cover and the feeder cover Clearing Paper Jams 1 Close the inner cover 2 Close the feeder cover 6 Remove any jammed originals from the feeder 1 Lift the feeder 2 Remove any jammed originals 3 Close the feeder A CAUTION Close the feeder gently to avoid catching your hand as this may result in personal injury e Be aware that the light emitted from the platen glass may be very bright when closing the feeder 7 Follow the instructions on the
45. cattcare sacstata a aah arsrw ay igs E AA EEN EE on Sisiayal eta ON O E DEGA Loading Pape sser dct cndoseccnsonn Ols Weddedd AEE EREE ENEE EARE AA I TAE EEE EEA AAA EEEE Adjusting a Paper Drawer to Hold a Different Paper Size Loading Tab PaPe 14 44 scjaswvtataviasiedsiesreicaesmersvaesiaes Loading Transparenti eS saonenn isida ninnota oder nil acedenaehel ed tadadas dnenbane ERA AEE ENERE Replacing the Toner Camtniage yi iiicisas nutter giideerions melons EE EANES EE AETS EACEA Duplex Color Image Reader Unit C1 Optional sssi tinissi eisirean a nenna aiai Replacing the Stamp Cartridge nsise iii Enne ETET EEDEN AEE EE OEE ET TEREE EEEREN Paper Deck Unit A1 Paper Deck Unit D1 Optional sssssssssssssesersssrssesrerererssressrrserssere Loading Papel us decsoncrnideresenmeen ne iisen ose ees i Changing the Paper Size for the Paper Deck Unit D1 Document Insertion Folding Unit H1 Document Insertion Unit L1 Optional Loading Paper rruti EERIE EEEE EREEREER PEUT EPEE ite Loading Tab Paper rise cindcnesunssinnn sae ansacisakieiinnne Oxdadennssssiaed SASEN ETE EEE EEE EEE Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional cee e eee ee ee 1 26 Replacing the Staple Cartridge in the Stapler Unit asisas e nereo iir Enone a A E de senveddsas weber see o nual 1 26 Replacing the Staple Cartridge in the Saddle Stitcher Unit ccc cece cece cece ccc e eee e ene eee e ete beeen seats 1 3
46. ceeds the receive limit Try printing the documents again after all current jobs are complete If you still cannot print check the sent data The number of secured documents exceeded the maximum limit that can be reserved at a time Print or erase the secured documents that are stored in the machine and try printing again See e Manual gt Secured Print and Print 2 58 List of Error Messages te 00 a BK Remedy 855 Remedy 856 Remedy 857 Remedy 858 Remedy 859 Remedy Remedy1 Remedy2 860 Remedy Remedy Device information could not be delivered because the client machine has Restrict Receiving Device Information in Device Information Delivery Settings in Management Settings from the Settings Registration screen set to On Try delivering device information again after setting Restrict Receiving Device Information in Device Information Delivery Settings in Management Settings from the Settings Registration screen to Off See e Manual gt Security Device information could not be delivered because a language that the client machine cannot handle was included in the device information Contact your local authorized Canon dealer The job was canceled because there was not enough free space on the hard disk to store the temporary data Contact your System Manager Data reception timed out or the job was canceled at the host Check that the network is functioning p
47. ch and the control panel power switch are both turned ON always check that the breaker is not in the OFF position If the breaker is in the OFF position contact your local authorized Canon dealer without turning the breaker back ON A WARNING If the breaker is in the OFF position do not switch the current leakage breaker back ON Doing so may lead to a fire electrical shock smoke or the tripping of other breakers in the facility When the Power Does Not Turn ON See the Troubleshooting in the driver help to resolve problems when using a printer driver or fax driver for Windows In this section screens for the printer driver are used a Canon Printer Properties E5 Page Setup Finishing Paper Source Quaity Exceptonal Settings Profile Output Method Je E Page Sze m x D By Output Size Match Page Size z i Copies TEE Into 9999 Orientation A Pott A Landscape Page Layout 4 1 Page per Sheet iy ei El Manual Scaing ALB j a A4 Scaling Auto p Watermark Device Preview Jetmatk Nam CONFIDENTIAL View Settings Page Options XXXX Printer Driver Help Sra He amp f Hide Back Prnt Options Before You Start a Using Profiles for Printing Specifies the settings for page formatting cS Paper Settings Printing Multiple Pages on On The available options differ depending on the prin
48. chine 1 Remove any jammed paper 2 Gently push Paper Drawer 1 back into the machine until it clicks into place in the closed position 3 Follow the instructions on the touch panel display Clearing Paper Jams 2 15 Troubleshooting ja Troubleshooting D Paper Drawers 3 and 4 If a paper jam occurs inside Paper Drawer 3 or 4 a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper F Remove Jammed Paper Pull out the drawer and remove the jammer amad ponon When finished return everything to its original position eect ee mee Wee j A cies tai The paper was jammed 1 Pull out the paper drawer indicated on the touch panel display 1 Press and release the button 2 Pull out the paper drawer until it stops 2 Remove any jammed paper and push the paper drawer back into the machine 1 Remove any jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position 3 Follow the instructions on the touch panel display 2 16 Clearing Paper Jams Feeder Duplex Color Image Reader Unit C1 Optional If a paper jam occurs in the Feeder a screen similar to the one shown below appears on the touch panel display Check the lo
49. cing paper and tab paper e You cannot load the following types of paper into the Paper Drawers 3 and 4 heave paper more than 80 Ib cover 220 g m coated paper transparencies labels and tracing paper e The following paper sizes can be loaded into Paper Drawers 1 2 3 and 4 Paper Drawers 1 and 2 LTR Paper Drawers 3 and 4 11 x 17 LGL LTR LTRR STMTR EXEC and Custom Size 5 1 2 x 7 1 8 to 11 3 4 x 19 1 4 139 7 mm x 182 mm to 297 mm x 487 7 mm e For more information on available paper stock that can be loaded into the paper drawers see e Manual gt Basic Operations e You can load nonstandard paper into Paper Drawers 3 and 4 if both of the sides are between 7 1 8 182 mm and 19 1 4 487 7 mm in length and between 5 1 2 139 7 mm and 11 3 4 297 mm in width You cannot load nonstandard paper into Paper Drawers 3 and 4 if either one of the sides is shorter than 7 1 8 182 mm and longer than 19 1 4 487 7 mm in length or longer than 11 3 4 297 mm in width e When you load STMT size paper into the paper drawers 3 and 4 load the paper in landscape orientation STMTR e Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams NOTE e If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select another paper drawer the remaining print
50. ck The inside lifter descends automatically C IMPORTANT If the machine is in the Sleep mode the touch panel is not displayed and only the main power indicator is lit you may not be able to open the paper deck In this case press the control panel power switch to reactivate the machine and then press the open button on the Paper Deck Unit A1 3 Remove any jammed paper Look carefully as jammed paper may be difficult to see 2 20 Clearing Paper Jams 3 Close the paper deck and reconnect the Paper Deck Unit A1 to the main unit 1 Close the paper deck 2 Reconnect the Paper Deck Unit A1 to the main unit If you are using Paper Deck Unit D1 place your hand where the hand symbol ni is located on the paper deck unit and reconnect it to the main unit Sof Se SO a g 4 Follow the instructions on the touch panel display Clearing Paper Jams 2 21 Troubleshooting ja Document Insertion Folding Unit H1 Insertion Unit and Document Insertion Unit L1 Optional Troubleshooting D If a paper jam occurs inside the insertion unit of the Document Insertion Folding Unit or Document Insertion Unit a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper Open the f
51. cleaning 1 41 Manual feeder cleaning 1 37 Platen glass underside of the feeder 1 37 Wire cleaning 1 41 Consumables Paper stock 1 42 Stamp Cartridge 1 44 Toner 1 43 Copyright x Copy Tray Clearing paper jams 2 41 D Disclaimers x Displays Used in This Manual viii Document Insertion Folding Unit Clearing paper jams 2 27 Document Insertion Folding Unit Document Insertion Unit Clearing paper jams 2 22 Loading paper 1 23 Loading tab paper 1 24 Duplex Color Image Reader Unit Clearing paper jams 2 17 Replacing the stamp cartridge 1 13 Error messages Error codes without messages 2 54 Self diagnostic display 2 50 External 2 3 Hole Puncher Clearing paper jams 2 30 Removing punch waste 1 33 F Fixing Transport Unit Clearing paper jams 2 10 Front Guide 1 5 Illustrations Used in This Manual ix K Keys Used in This Manual viii L Left Guide 1 5 Legal notices Copyright x Disclaimers x Loading Paper Document Insertion Folding Unit Document Insertion Unit 1 23 Paper Deck Unit 1 15 Paper Drawers 1 3 Loading Tab Paper Document Insertion Folding Unit Document Insertion Unit 1 24 Paper Drawers 1 6 Loading Transparencies Multi Purpose Tray 1 8 M Maintenance Loading paper Document Insertion Folding Unit Document Insertion Unit 1 23 Loading paper Paper Deck Unit POD Deck Lite 1 15 Loading paper Paper Drawers 1 3 Loading tab paper Paper Drawers 1 6 Precautions 1 2 Replacing the
52. displays a self diagnostic error message follow the instructions on the touch panel display Self diagnostic error messages appear on the touch panel display at the following times e When scanning or printing cannot be performed because of an operational error e When you need to make a decision or take some action during scanning copying or printing e When you need to make a decision or take some action while browsing the network The following is a list of self diagnostic error messages along with their possible causes and remedies Load paper Cause1 The machine has run out of paper No more prints can be made Remedy Load paper See Loading Paper on p 1 3 Cause2 The paper drawer is not correctly inserted Remedy Insert the paper drawer as far as it will go See Loading Paper on p 1 3 Load LTR size paper Cause The optimum paper size selected by the Automatic Paper Selection mode is not available in the machine Remedy 1 Load the indicated paper size into the machine If you press Start while this message is displayed prints are made with the currently selected paper size Remedy 2 If the message continues to be displayed even if the indicated paper size is loaded set Paper Drawer Auto Selection On Off in Function Settings from the Settings Registration screen for that paper drawer to On See e Manual gt Settings Registration EJ Return page 1 to the top and then press the Start key
53. e provided tweezers 7 C IMPORTANT Insert the stamp cartridge properly or paper jams may occur 4 Close the stamp cover Ae ee Race r Ale lq ig c ats a NN a y ool A Ael Aa Goo I easy N As 5 Close the cover of the scanning area and the feeder 1 Close the cover of the scanning area 2 Close the feeder CAUTION When closing the feeder cover be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder Duplex Color Image Reader Unit C1 Optional Papef Deck Unit A1 Paper Deck Unit D1 Optional If you attach the Paper Deck Unit A1 or Paper Deck Unit D1 to the machine you have one additional source of paper for printing jobs Paper Deck Unit A1 and Paper Deck Unit D1 hold up to 3 500 sheets of paper 20 Ib bond 80 g m C IMPORTANT If the machine is in the Sleep mode the touch panel is not displayed and only the main power indicator is lit you may not be able to open the paper deck In this case press the control panel power switch to reactivate the machine and then press the open button on the paper deck NOTE e The following paper sizes can be loaded into the Paper Deck Unit A1 or Paper Deck Unit D1 Paper Deck Unit A1 LTR You cannot load the paper
54. e in the closed position Loading Tab Paper Tab paper can be loaded into Paper Drawer 3 or 4 Follow the procedure described below to adjust the paper drawer to hold tab paper C IMPORTANT Only LTR Tab Paper can be used NOTE e When tab paper is loaded into the paper drawer the side facing down is the one printed on e Load the tab paper face down with the tabs to the left side as shown in the illustration below e If you want to insert printed tab paper as a chapter pages insert a blank paper where the tab paper will be inserted 1 Pull out the paper drawer Vo 1 6 Main Unit 1 Press the button 2 Pull out the paper drawer Adjust the position of the left and front guides LTR C IMPORTANT Slide the front guide until it clicks into place If the front guide is not adjusted properly for the paper size loaded in the paper drawer the correct paper size may not appear on the touch panel display Adjust the front guide correctly to avoid causing a paper jam dirty prints or make the inside of the machine dirty 1 Slide the tab paper guide to the left 2 Remove the tab paper guide 1 Squeeze the upper part of the left guide Without releasing it slide the left guide to the left as far as it will go 2 Squeeze the upper part of the front guide Without releasing it slide the front guide to align it with the mark for tab paper
55. e was printed Change the print data or print settings and try printing again An error occurred while processing PDL data or image data Check the settings and try printing again A function related to performing jobs is restricted Contact your System Manager You cannot scan or print the document because it has Scan Lock Information embedded Check the Scan Lock Information or contact your System Manager The destination which is registered in Favorite Settings cannot be updated even when an address book is acquired from another imageRUNNER ADVANCE imagePRESS series connected to the network Register Favorite Settings using the touch panel display of the machine You cannot execute the job because some error occurred on the network Check the length of the path access privilege and the use of the files or folders List of Error Messages If nory Becomes Full during Scanning If memory becomes full during the scanning of originals a screen indicating that the memory is full appears on the touch panel display NOTE The machine s memory can store approximately 8 200 pages of scanned images Approximately 8 000 pages of that total is shared by the various functions including the Copy Print Mail Box and Fax I Fax Inbox functions In addition each function is guaranteed to be able to store the following number of pages Copy 100 pages Print 100 pages excluding Secured Print jobs For example the Co
56. emory media is properly inserted or the Network Place is existed and then write the data again While data such as image data was being transferred to the memory media some error occurred The connected memory media may be formatted with an unsupported file system Check the status of the memory media and confirm that it is formatted with the file system that the machine supports FAT32 Then perform the operation again The file size has reached the limit Reduce the resolution or delete pages and then try processing the job again The length of the full path to the specified file or folder exceeded the supported limit The limit of the length of the full path is 256 Shorten the file name to be written The files or folders cannot be stored because the number of files or folders that can be stored has reached the limit Change the storage List of Error Messages 2 55 Troubleshooting js Troubleshooting D 2 56 410 Remedy 411 Remedy 701 Remedy Remedy Remedy 703 Remedy 1 Remedy 2 711 Remedy 712 Remedy 749 Remedy The files cannot be stored because there are too many jobs waiting to be stored Try storing the files again after the previous job finishes being stored The files are already locked by the other operations Wait a few moments and try processing the job again The specified Department ID does not exist or the password has changed Enter t
57. en moved away from the main unit reconnect either of them to the main unit For more information see e Manual gt Optional Products Software 3 Follow the instructions on the touch panel display 2 14 Clearing Paper Jams Paper Drawers 1 and 2 If a paper jam occurs inside Paper Drawer 1 or 2 a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper 2 Remove Jammed Paper BR Remove Jammed Paper Pull out the drawer and remove the jami When finished return everything to its ronal position Pull out the drawer and remove the j When finished return everything to its orignal zosition The paper was jammed The paper was jammed Paper Drawer 1 Paper Drawer 2 NOTE If a paper jam occurs inside the Paper Drawer 1 or Paper Drawer 2 you can remove the jammed paper by following the procedure described below This manual uses the Paper Drawer 1 as an example 1 Pull out the Paper Drawer 1 1 Press and release the button 2 Pull out the Paper Drawer 1 until it stops If the paper drawer seems to be stuck do not pull it out by force Push it back into the machine press the release button again and then pull it back out 2 Remove any jammed paper and push Paper Drawer 1 back into the ma
58. er remaining inside the machine the following message appears on the touch panel display You can continue printing but at this time you should purchase a new toner cartridge to have it available when needed A toy Check Settings L BED Auto Bleck 100 LTR 1 Dir Copy Select Paper Previous Favorite ect Ratio p Settings Settings gt Options Replace toner cartridge Black When toner runs out completely and prints can no longer be made a screen with instrunctions on how to replace the toner cartridge like the one shown below appears on the touch panel display Follow the instructions on the touch panel display and the procedure described below to help you replace the toner cartridge E Replace Toner Cartridge You can now replace the toner cartridge Open the toner replacement cover ll ae 9 05 SN A 4 Replace toner cartridge Black If you press Close you can continue operations such as setting modes and scanning originals even if you do not replace the toner cartridge immediately A WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire A CAUTION e Keep toner out of the reach of small children If toner is ingested consult a physician immediately e Take care not to allow toner to come into contact with your hands or clothing If toner gets onto
59. ge may leak 7 Turn the locking lever to the left until it stops and close the toner replacement cover 1 Turn the locking lever to the left until it stops C IMPORTANT Make sure to turn the locking lever to the left until it stops Otherwise you may not be able to close the toner replacement cover 2 Close the toner replacement cover The toner confirmation screen is displayed Main Unit Duplex Color Image Reader Unit C1 Optional Replace the stamp cartridge when the stamp is faint or no longer visible C IMPORTANT When replacing the stamp cartridge take care not to allow toner to come into contact with your hands or clothing If toner gets onto your hands or clothing wash it off immediately with cold water Replacing the Stamp Cartridge 1 Open the feeder and open the cover of the scanning area 1 Open the feeder 2 Pull the lever above the feeder and open the cover of the scanning area IMPORTANT Open the cover of the scanning area carefully as not to scratch the platen glass A ry J r L lelen A y So ALA ried o Er r UH Se ZA D Si io R 7 ls D Al 3 a ig ad de D aS 4 A sS Duplex Color Image Reader Unit C1 Optional 1 13 Routine Maintenance g Routine Maintenance 1 14 3 Remove the old stamp cartridge and push in the new one until it clicks into place using th
60. he correct Department ID or password using numeric keys on the control panel and try again The Department ID or password was changed while the machine was processing a job Change the Department ID and password and try again If you do not know the password contact your System Manager lt Allow Printer Jobs with Unknown IDs gt is set to Off Set lt Allow Printer Jobs with Unknown IDs gt to On See e Manual gt Security The hard disk is full and no more images can be scanned Wait a few moments and try scanning again after the current send jobs complete Erase documents stored in the Mail Box and the Fax I Fax Inbox If the machine still does not operate normally turn the main power OFF and then back ON again See e Manual gt Before You Start Using This Machine The Mail Box and the Fax I Fax Inbox memory is full Erase unnecessary documents stored in the Mail Box and the Fax I Fax Inbox See e Manual gt Fax I Fax Inbox and Access Stored Files The maximum number of documents are already stored in the Mail Box and the Fax I Fax Inbox Erase unnecessary documents stored in the Mail Box and the Fax I Fax Inbox See e Manual gt Fax I Fax Inbox and Access Stored Files You could not execute the job because a service call message is being displayed Turn the main power OFF wait for 10 or more seconds and turn the main power back ON If the machine still does not work normally turn the main power O
61. he left guide 2 Remove any jammed paper from the inside guide 3 Remove any jammed paper from the outside guide 2 28 Clearing Paper Jams 6 Remove any jammed paper from the right guide 1 Open the right guide 2 Remove any jammed paper 3 Close the right guide 7 Close the left guide and return the Document Insertion Folding Unit to its original position 1 Close the left guide 2 Return the Document Insertion Folding Unit to its original position C IMPORTANT When returning the Document Insertion Folding Unit to its original position be caseful not to get your hands caught as this may result in personal injury 8 Close the lower delivery guide and the front cover 1 Close the lower delivery guide 2 Close the front cover 9 Follow the instructions on the touch panel display Clearing Paper Jams 2 29 Troubleshooting ja External 2 3 Hole Puncher A1 Optional If a paper jam occurs inside the External 2 3 Hole Puncher a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper BR Remove Jammed Paper Troubleshooting D 2 30 Clearing Paper Jams 3 Open the front cover of the finisher Staple Finisher Boo
62. ing limit mark on the inside of the paper deck NOTE Load the paper stack in stages in Paper Deck Unit adding approximately 550 sheets of paper 20 Ib bond 80 g m at a time If the paper deck can accommodate more paper the lifter will descend When paper is loaded in the paper deck the side facing up is the one printed on 2 Gently push the paper deck back into the machine until it clicks into place in the closed position The inside lifter automatically rises and prepares the paper deck for feeding Changing the Paper Size for the Paper Deck Unit D1 This section explains how to change the paper size for the Paper Deck Unit It is necessary to register the paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings from the Settings Registration screen before loading the paper See e Manual gt Settings Registration 1 Register the desired paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings from the Settings Registration screen For instructions on registering the paper size for the Paper Deck Unit see e Manual gt Settings Registration 2 Remove all of the loaded paper and the paper size sheet from the paper deck in the paper deck 1 Press the open button 2 Open the paper deck 3 Remove all of the loaded paper and the paper size sheet Back Size Switch Plate A 4 Remove the back size switch plate A
63. ional 0c cece cece cece eee e eee eee ene ener eee eeeennees Inside the Top Cover Outp t Aed iis iis csscivi ac EE iene SENEESE EENE EEEE SELES TOTTI EG Bambee ETRE SE MER TSE ba Rae Booklet Finisher E1 Optional Front COVEN errena wiietewsce EA Saddle StitcherUNit serrara keee a oentensectesea erate ceasd disso bre Won ton ngedl nega diva A oaths pnctabe penta ace Copy Tray Q1 Optional j c0c sesiasacatadeadsaagtea eves celamaeoae canoer etait eninitaanns AANA Clearing Staple Jams ccc cece cect eect cece nee e eee e eee e teen cence cnet eee T Staple Finisher E1 Booklet Finisher E1 Optional 0 sce cece cece ee teen a NEAN E Stapler Unit sa viccsacsdescavaniadssmasdstigeniwcus tae canes Saddle Stitcher Unit List of Error Messages ccccccc cece ccc ec cece ence eee n eee eee e seen ee ees sense eneeeeeees Sel DidGNOstiGDIsPlay sarai nnan EEEN S qua ceaasaieumaniamnar onus eCaicaieanaveces aes Listiof Error Codes without Messages sscocs cise os da geaaincesesaeladnangiousaaeecausase E ENEE If Memory Becomes Full during Scanning ssssssssssssessssossossossosesesessssessssoes Service Call Message cece cece cece cece cece cence eee e eee e eee e eee e eee e eee neeeeseeeeseeees Contacting Your Local Authorized Canon Dealer cece rnrn E ene e cece EEROR TEE EEEN Setting the Limited Functions Mode from the Service Call Message Screen When the Power Does Not Tu
64. is Manual In this manual product names and model names are abbreviated as follows Microsoft Windows operating system Windows Apple Mac Mac Trademarks Apple and Mac are trademarks of Apple Inc registered in the U S and other countries Windows is a trademark or a registered trademark of Microsoft Corporation in the U S and or other countries Other product and company names herein may be the trademarks of their respective owners Copyright Copyright 2010 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The information in this document is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT CANON INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Routine Maintenance Precautions for Maintenance ss essers ccevesencsevarss os esas casa sewer ad RIAN TeEdeawase REEERE ESERE ERTEN Main UII syssnepansyant
65. klet Finisher 4 Open the top cover of the finisher if the Document Insertion Folding Unit unit is attached lift the insertion unit 5 Open the delivery guide Delivery Guide Clearing Paper Jams 2 31 Troubleshooting js Troubleshooting 2 32 6 Open the top cover of the puncher unit Clearing Paper Jams 9 Close the top cover of the finisher 1 Close the front cover of the finisher 2 Close the top cover of the puncher unit If the Document Insertion Folding Unit or Document Insertion Unit is attached to the main unit close the insertion unit 3 Close the front cover of the puncher waste tray 1 1 Follow the instructions on the touch panel display Clearing Paper Jams 2 33 Troubleshooting ja Troubleshooting Staple Finisher E1 Booklet Finisher E1 Optional 2 34 If a paper jam occurs inside the top cover of the Staple Finisher Booklet Finisher or the output delivery unit a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper Z Remove Jammed Paper 081788 Cosi 2 Remove Jammed Paper Remove the paper from the finisher trays Remove the paper from the finisher trays The paper was jammed
66. l Feeder Cleaning If originals that have been fed through the feeder have streaks or appear dirty clean the feeder s scanning area and the rollers A CAUTION Do not dampen the cloth too much as this may damage the original or break the machine C IMPORTANT If the document feed scanning area is dirty documents may not be scanned clearly and the size of the document may not be detected correctly Cleaning the Original Scanning Area of the Feeder Duplex Color Image Reader Unit 1 Clean the original Scanning area thin glass strip 1 Open the feeder 2 Clean the original scanning area with a cloth dampened in water and then wipe the area with a soft dry cloth Routine Cleaning 1 37 2 Open the covers 1 Pull the lever above the feeder and open the cover of the scanning area A caution Open the cover of the scanning area carefully as not to scratch the platen glass 2 Hold the blue tab above the inside cover and open the inside cover in the direction indicated by the arrow in the illustration left 3 Clean the feed scanning area thin glass strip with a cloth dampened in water or a mild detergent and then wipe the area with a soft dry cloth Routine Maintenance 4 1 Close the inner cover 2 Close the cover of the scanning area 3 Close the feeder A CAUTION When closing the feeder cover be careful not to get your fingers caught as thi
67. lack part on the end before inserting the staple cartridge 1 30 Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional Open the front cover of the finisher oh A Pull out the saddle stitcher unit and pull the stapler unit towards you and then push up the stapler unit 1 Grip the saddle stitcher unit by its handle and pull it 2 out of the finisher until it stops 2 Pull the stapler unit of the saddle stitcher unit towards you and then push it up 1 1 Saddle Stitcher Unit 2 Stapler Unit at the Saddle Stitcher Unit Pull out the empty staple cartridge holding it by its left and right sides Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional 1 31 Routine Maintenance E Routine Maintenance 1 32 4 Insert the new staple cartridge Press the staple cartridge down until it clicks into place C IMPORTANT When replacing the staple cartridges replace both the front and back staple cartridges NOTE Only one front and rear staple cartridge can be inserted at a time 5 Pull the stapler unit of the saddle stitcher unit towards you and then push it down into its original position 1 Pull the stapler unit of the saddle stitcher unit towards you and then push it down into its original position 2 Gently push the saddle stitcher unit back i
68. le Puncher A1 Optional 7 Gently push the staple case into the stapler unit until it is securely in place 8 Close the front cover of the finisher NOTE If there are no staples ready for stapling after the cover is closed the stapler unit automatically performs a dry stapling operation to reposition the staples Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional 1 29 Routine Maintenance a Routine Maintenance Replacing the Staple Cartridge in the Saddle Stitcher Unit When the saddle stitcher unit of the Booklet Finisher is almost out of staples and the staple cartridge in the saddle stitcher unit must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the procedure described below to replace the staple cartridge E Load Staples Clase va The saddle stitcher unit is out of staples Open the front cover of the finisher O system Management Mode i Log out Use only staple cartridges intended for use with this machine C IMPORTANT If necessary remove all of the output paper in the Booklet Tray before replacing the staple cartridge in the saddle stitcher unit NOTE e This procedure is necessary only if the Booklet Finisher is attached e We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out e Remove the b
69. le memory See e Manual gt Fax I Fax Inbox and Access Stored Files The scanned document cannot be stored because there are more than 2 000 documents in the specified Mail Box and the Fax I Fax Inbox If there are a large number of documents delete the unnecessary ones from the specified Mail Box and the Fax I Fax Inbox See e Manual gt Fax I Fax Inbox and Access Stored Files An error occurred because the main power was turned OFF due to an unspecified cause while a job was being processed Check to see that the power plug is firmly inserted into the power outlet and that it is not in a situation where the power can easily be turned OFF Try processing the job again if necessary When trying to print a large number of pages the job is not performed due to insufficient memory resources Reduce the number of pages to print or perform the print job again when no other jobs are reserved The job could not be processed because it was canceled from the printer driver while the print data was being sent to the machine Try printing again The spool memory is full when Use Spool Function in Network in Preferences from the Settings Registration screen is set to On therefore data received from the host could not be spooled Set Use Spool Function in Network in Preferences from the Settings Registration screen to Off and try sending the print data again See e Manual gt Network The maximum number of receivable data ex
70. n inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock e When removing jammed paper or when inspecting the inside of the machine do not be exposed to the heat emitted from the fixing unit and its surroundings for prolonged time as doing so may result in low temperature burns even though you did not touch them directly e If a paper jam occurs follow the directions on the touch panel display to remove any jammed paper from inside the machine Do not insert your fingers into the part not indicated on the touch panel display as doing so may result in personal injury or burns e After clearing all paper jams remove your hands from the machine immediately Even if the machine is not in operation your hands hair or clothing may get caught in the feed rollers which could result in personal injury or damage if the machine suddenly starts printing 2 4 Clearing Paper Jams NOTE If paper is jammed in several locations remove the jammed paper in the order indicated on the touch panel display 1 Inspect all paper jam locations indicated on the touch panel display and remove any jammed paper See the appropriate sections below for instructions on finding and removing jammed paper Or you can follow the instructions on the touch panel display If jammed paper tears while it is being removed be sure to remove any remaining pieces from inside the machine
71. n the cascade copy printers Use a cascade copy printer in which your Department ID and password are registered Reserved or current print jobs cannot be performed because the Department ID and password have been deleted or the password has been changed Try again with the Department ID and password that are registered Register the Department ID and password If you do not know the password contact your System Manager List of Error Messages 2 57 Troubleshooting is Troubleshooting D 849 Remedy 850 Remedy 851 Remedy Remedy Remedy 852 Remedy 853 Remedy Remedy Remedy Remedy Remedy Device information could not be delivered because the client machine is processing a job Try delivering device information again after the client machine finishes processing the job Device information could not be delivered because a screen relating to the device information to be delivered is being processed Try delivering the device information again after the screen is cleared from the client machine See e Manual gt Security There is insufficient memory remaining in the system Check the system s available memory and delete any unnecessary documents stored in the Mail Box and the Fax I Fax Inbox See e Manual gt Fax I Fax Inbox and Access Stored Files The machine s memory is full Erase unnecessary documents and documents with errors from memory to increase the amount of availab
72. ng period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire NOTE The following procedures are necessary only if the Feeder Duplex Color Image Reader Unit is attached Cleaning the Platen Glass Underside of the Feeder Manual Feeder Cleaning Automatic Feeder Cleaning Routine Cleaning 1 35 Routine Maintenance a Routine Maintenance Cleaning the Touch Panel Display 1 36 Follow the procedure below to clean the touch panel display 1 Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent and then wipe the area clean with a soft dry cloth Control Panel Flat oo0oo0000 oo000 oo0o0000 En Upright Control Panel Routine Cleaning Cleaning the Platen Glass Underside of the Feeder Clean the platen glass and the underside of the feeder by following the procedure below C IMPORTANT If the platen glass or the underside of the feeder is dirty documents may not be scanned clearly and the size of the document may not be detected correctly 1 Clean the platen glass and the underside of the feeder with a cloth dampened with water or a mild Lo detergent and then wipe them clean with a soft dry cloth Routine Maintenance Do not dampen the cloth too much as this may damage the original or break the machine Manua
73. nt insertion unit O Load the paper face up NOTE e Only load paper for use as a cover e You cannot make copies or prints on paper that is loaded in the document insertion unit e You can load 11 x 17 LGL LTR LTRR or EXEC paper into the trays of the Document Insertion Folding Unit or Document Insertion Unit e A maximum of 100 sheets of paper 20 Ib bond 80 g m can be loaded in the tray of the document insertion unit Document Insertion Folding Unit H1 Document Insertion Unit L1 Optional 1 23 Routine Maintenance a Routine Maintenance 3 Select the desired paper size gt press Next lt Sheet Inserter Paper Size gt Inch Size ei A B Size C IMPORTANT Select the same paper size that is loaded in the document insertion unit NOTE To select an inch paper size press Inch Size 4 Select the desired paper type gt press OK C IMPORTANT When printing on special types of paper such as heavy paper be sure to correctly set the paper type If the type of paper is not set correctly it could adversely affect the quality of the image Moreover the fixing unit may become dirty and require a service repair or the paper could jam NOTE For more information on available paper type see e Manual gt Basic Operations Loading Tab Paper 1 24 Tab paper can be loaded into the Document Insertion Folding Unit or Document Insertion Unit C IMPORTANT Only LTR Tab Paper
74. nto its original position 6 Close the front cover of the finisher C IMPORTANT When you have replaced the staple cartridge be sure to manually reposition the staples in the saddle stitcher unit See e Manual gt Settings Registration Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional Removing Punch Waste When the punch waste tray of the External 2 3 Hole Puncher becomes full a screen prompting you to remove the punch waste appears on the touch panel display Follow the procedure described below to remove the punch waste E Remove Punch Waste The punch waste tray is full Open the front cover of the puncher unit D System Management Mode C NOTE This procedure is necessary only if the External 2 3 Hole Puncher is attached 1 Open the front cover of the punch waste tray and pull out the punch waste tray 1 Open the front cover of the punch waste tray 2 Pull out the punch waste tray NOTE Make sure that the punch waste tray is completely emptied Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional 1 33 Routine Maintenance a Routine Maintenance 1 34 3 Return the punch waste tray to its original position and close the front cover of the punch waste tray 1 Return the punch waste tray to its original position NOTE If the punch waste tray is not securely in place y
75. of the finisher A L Pe Q 3 While pushing in the larger knob on the left turn it in the direction of the arrow clockwise A 2 40 Clearing Paper Jams 5 Remove any jammed paper from the lower delivery guide 1 Tilt the lower delivery guide to the right i 2 Remove any jammed paper 3 Return the lower delivery guide to its original position Lower Delivery Guide 6 Close the front cover of the finisher 7 Follow the instructions on the touch panel display Copy Tray Q1 Optional If a paper jam occurs inside the Copy Tray a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper Remove Jammed Paper 081788 Close y Open the front caver a A The paper was jammed CAUTION The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock 1 Remove all of the outputted paper from the output tray C IMPORTANT If there is any jammed paper do not pull out by force
76. om scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician C IMPORTANT Take care when handling the optional equipment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared For more information see Screens Indicating the Locations of Paper Jams on p 2 4 Reducing the Frequency of Paper Jams If paper jams occur frequently even though there is no apparent problem with the machine either one of the following two reasons may be the cause Follow the instructions described below to reduce the frequency of paper jams E There are torn pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces E The paper loaded in the paper drawer differs from the setting Make sure that the paper loaded in the paper drawer matches the
77. ou cannot make copies or prints in the Hole Punch mode 2 Close the front cover of the punch waste tray Staple Finisher E1 Booklet Finisher E1 External 2 3 Hole Puncher A1 Optional Ro e Cleaning If the touch panel display becomes dirty and the screen may not be seen clearly clean the touch panel display Since the touch panel display becomes dirty from normal use we recommend that you clean it once a week or every 10 days If the original is not copied clearly clean the following parts of the machine For high quality printouts we recommend cleaning these parts once or twice a month e Platen Glass Underside of the Feeder optional e Feeder s rollers optional If streaks appear on printed output or the printed image become light or distorted perform the following cleaning as necessary e Automatic Feeder Cleaning e Wire Cleaning e Drum Cleaning A WARNING e When cleaning the machine first turn OFF the main power switch and disconnect the power cord Failure to observe these steps may result in a fire or electrical shock e Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts e Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a lo
78. py Tray Q1 Optional on p 2 41 1 Open the front cover of the main unit and pull out the fixing transport unit 1 Open the front cover E N m JE gt Ja 2 Move the green lever in the direction of the arrow PN Ss LSE 4J 9 3 Pull out the fixing transport unit 2 Remove any jammed paper from the left guide 1 Open the left guide 2 Remove any jammed paper 2 10 Clearing Paper Jams 3 Remove any jammed paper from the fixing unit C IMPORTANT If you cannot pull out the jammed paper proceed to the next step Do not pull out jammed paper by force as this may leave torn pieces inside the machine and cause the machine to malfunction 4 Remove any jammed paper from the lower guide 1 Open the lower guide holding by the green tab Zw WW v ASS fa i HN i j 2 Remove any jammed paper 3 Close the lower guide 5 Remove any jammed paper from the fixing unit 1 Pull the paper gently 2 While pulling the paper turn the knob to the left 3 Close the left guide Clearing Paper Jams 2 11 Troubleshooting ja Troubleshooting m 6 Push the fixing transport unit back into its original position and close the front cover 1 Push the fixing transport unit back into its original position 2 Return the green lever to its original position 3 Close the front cover
79. py function can store up to 8 100 pages of scanned images 100 8 000 8 100 pages approximate figures However the number of pages that the machine s memory can store may differ depending on the amount of memory required for documents stored in inboxes and jobs that are in the print queue 1 Follow this procedure If the message asking whether to print the pages scanned into memory appears O Select Yes or No Yes The pages scanned into memory are printed When printing is complete scan the remaining originals No The pages scanned into memory are not printed If Cancel is displayed O Select Cancel Cancel Returns to the Basic Features screen of the function you are using Scan the job again when the current job is complete If Memory Becomes Full during Scanning 2 61 Troubleshooting ja Troubleshooting e Call Message If a malfunction occurs and the machine cannot operate normally a screen similar to the one shown below is displayed Follow the instructions that appear on the touch panel display NOTE Even when the machine cannot operate normally some functions may still be available When the message lt Check the printer Call service representative gt is displayed to indicate that the Print function is unavailable functions that do not use the Print function such as Scan and Send can be used However faxes cannot be sent from computers When the message lt Check the sc
80. r fax job does not complete successfully the error code is printed in the Results column on the Activity Report and Send Report However if a send job is canceled STOP is printed in the Results column on the Send Report See Getting Started Perform the necessary procedures according to the error code 001 Remedy Remedy 009 Remedy Remedy 037 Remedy 099 Remedy Remedy 401 Remedy Different sized originals were scanned without setting the Different Size Originals mode Set the Different Size Originals mode and then try scanning again Different sized originals were scanned in the 2 Sided Original without setting the Different Size Originals mode Set the Different Size Originals mode and then try scanning again There is no paper Load paper See Loading Paper on p 1 3 The paper drawer is not inserted correctly into the machine Insert the paper drawer properly See Loading Paper on p 1 3 Documents could not be received because there was insufficient memory available Erase unnecessary documents and documents with errors from memory to increase the amount of available memory See e Manual gt Fax I Fax Inbox and Access Stored Files The current job was interrupted Try processing the job again An error occurred because the main power switch was turned OFF while a job was being processed Check to see if the main power switch is turned ON Try processing the jo
81. r more information see e Manual gt Optional Products Software 3 Follow the instructions on the touch panel display Clearing Paper Jams 2 13 Troubleshooting ja Troubleshooting D Inside the Upper and Lower Right Covers If a paper jam occurs inside the upper or lower right cover a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper 2 Remove Jammed Paper Open the upper and lower right covers then remove the jammed paper When finished return everything to its original position t3 The paper was jammed 1 Remove any jammed paper from the upper right cover of the main unit the Paper Deck Unit A1 or the Paper Deck Unit D1 is attached to the main unit press the release button and move the Paper Deck Unit A1 or the Paper Deck Unit D1 away from the main unit before proceeding with this procedure For more information see e Manual gt Optional Products Software 1 Open the upper right cover 2 Remove any jammed paper 3 Close the upper right cover 2 Remove any jammed paper from the lower right cover of the main unit 1 Open the lower right cover 2 Remove any jammed paper 3 Close the lower right cover If the Paper Deck Unit A1 or the Paper Deck Unit D1 has be
82. rn ON cece cece c cece cece cence ence eee e eee ee sense eseenees Printer Fax Driver Troubleshooting 0ccccccccceccccecccceeceseesesceseeseseesesseees Appendix Thank you for purchasing the Canon imageRUNNER ADVANCE 6075 6065 6055 Please read this manual thoroughly before operating the product to familiarize yourself with its capabilities and to make the most of its ma ny functions After reading this manual store it in a safe place for future reference How To Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety Indicates a warning concerning operations that may lead to death or injury to persons if not performed WARNING gt f correctly To use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions O IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property E NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended O Indicates an operation that must not be performed Read
83. ront cover of the inserter The paper was jammed Inside the Insertion Unit Document Insertion Folding Unit Document Insertion Unit A caution The insertion unit of the Document Insertion Folding Unit or the Document Insertion Unit may interfere with the External 2 3 Hole Puncher or the finisher when clearing jams Lift up the insertion unit before removing jams from the External 2 3 Hole Puncher or the finisher 2 22 Clearing Paper Jams Insertion Unit 1 Open the top cover of the Document Insertion Folding Unit or Document Insertion Unit 2 Remove any jammed paper from the top cover 1 Remove all of the paper that is not jammed 2 Remove any jammed paper 3 Close the top cover 3 Open the front cover and the insertion unit 1 Open the front cover 2 Open the insertion unit Clearing Paper Jams 2 23 Troubleshooting js 4 Remove any jammed paper from the delivery unit 1 Open the delivery unit 2 Remove any jammed paper 3 Close the delivery unit 5 Close the insertion unit and the front cover Troubleshooting D 1 Close the insertion unit 2 Close the front cover 6 Follow the instructions on the touch panel display Inside the Insertion Unit 1 Open the front cover of the Document Insertion Folding Unit or Document Insertion Unit 2 24 Clearing Paper Jams 2 Open the upper delivery guide Clearing Paper Jams 2 25
84. roperly and then try printing again There is a problem with the print data sent from an external application Check the settings of the data sent to the machine make sure they are compatible with the machine and try sending the data again A compression error occurred with the image data Check the print settings and try printing again An original was not scanned properly or the orientation of the original was incorrect Check the scan settings and try scanning again Turn the main power OFF wait for 10 or more seconds and turn the main power back ON A paper jam occurred during printing Try printing again You tried to print on a transparency sheet not made for this machine Load transparencies made for this machine into the machine and then try printing again List of Error Messages 2 59 Troubleshooting js Troubleshooting D 2 60 861 Remedy 862 Remedy Remedy Remedy 863 Remedy 865 Remedy 889 Remedy 904 Remedy 905 Remedy An error occurred while processing PDL data or image data Confirm the print settings you made when printing from a computer The booklet trays have exceeded their stacking limits See Getting Started Change the print data or print settings and try printing again A combination of settings that is not supported was set Change the print data or print settings and try printing again Data that is not guaranteed to be compatibl
85. ructions on the touch panel display Once you have removed all of the jammed paper in locations other than the feeder printing or copying resumes If there is paper that still needs to be removed a screen indicating how to clear that paper jam appears on the touch panel display Repeat the procedure from step 1 NOTE You do not have to re enter the number of copies or prints even if you are copying or printing multiple sets The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed Clearing Paper Jams 2 9 Troubleshooting ja Troubleshooting D Main Unit Fixing Transport Unit If a paper jam occurs in the main unit area a screen similar to the one shown below appears on the touch panel display Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper FR Remove Jammed Paper 081788 Close rt The paper was jammed s A CAUTION The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock IMPORTANT If the Copy Tray is attached to the main unit follow the procedure that appears on the touch panel display to remove the jammed paper See Co
86. s are made after you press OK e To cancel printing press Stop Main Unit 1 3 Routine Maintenance a Routine Maintenance 1 4 Main Unit Pull out the paper drawer 1 Press the button 2 Pull out the paper drawer Open the package of paper and remove the paper stack Load the paper stack into the paper drawer Even out the edges of the paper stack Load the paper stack against the right wall of the paper drawer 1 Load the paper stack into the paper drawer C IMPORTANT Make sure that the height of the paper stack does not exceed the yyy loading limit mark at the back of the paper drawer NOTE When the paper is loaded into the paper drawer the side facing down is the one printed on 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position C IMPORTANT You will not be able to make copies or print if you load paper that exceeds the loading limit or if the paper drawer is not completely pushed into the machine Always check that the paper drawers are in place and that the paper does not exceed the loading limit NOTE If paper runs out during copying or printing load a new paper stack and follow the instructions on the touch panel display The machine automatically restarts and produces the remaining copies or prints Adjusting a Paper Drawer to Hold a Different Paper Size
87. s may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder Do not dampen the cloth too much as this may damage the original or break the machine 1 38 Routine Cleaning Cleaning the Feeder s Rollers C IMPORTANT Spin the rollers while cleaning them 1 Pull the lever and open the feeder cover 2 Clean the rollers a total of five places inside the feeder cover with a cloth dampened with water Then wipe the area with a soft dry cloth 3 Open the inner cover and clean the rollers 1 Open the inner cover holding it by its front tab 2 Clean the rollers a total of five places inside the inner cover with a cloth dampened with water Then wipe the area with a soft dry cloth Routine Cleaning 1 39 Routine Maintenance E Routine Maintenance 1 40 4 Close the covers 1 Close the inner cover 2 Close the feeder cover 5 Clean the feeder scanning area thin glass strip and the resin roller Routine Cleaning 1 Open the feeder 2 Clean the feeder scanning area with a cloth dampened with water Then wipe the area with a soft dry cloth 3 Clean the left side of the rubber roller with a cloth dampened with water Then wipe the area with a soft dry cloth 4 Close the feeder CAUTION Be aware that the light emitted from
88. shooting This section describes precautions for troubleshooting such as clearing paper jams We recommend that you read this section prior to troubleshooting A WARNING There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock A CAUTION e When closing the cover or pushing the unit back into the machine be careful not to get your fingers caught as this may result in personal injury e When removing jammed originals or paper take care not to cut your hands on the edges of the originals or paper e When removing paper which has become jammed inside the machine take care not to cut your hands or injure yourself on the inside of the machine If you cannot remove the paper contact your local authorized Canon dealer e When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains e When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper fr
89. splay replace the used toner cartridge with a new one Use only toner cartridges intended for use with this machine Product Name Corresponding Canon Genuine Toner Cartridge imageRUNNER ADVANCE 6075 6065 6055 Canon GPR 38 Black Toner A WARNING e Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire e Do not store toner cartridges in places exposed to open flames as this may cause the toner to ignite resulting in burns or a fire A CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately C IMPORTANT e Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 e Be careful of counterfeit toner cartridges Please be aware that there are counterfeit Canon toner cartridges in the marketplace Use of counterfeit toner cartridge may result in poor print quality or machine performance Canon is not responsible for any malfunction accident or damage caused by the use of counterfeit toner cartridge For more information see http www canon com counterfeit Consumables 1 43 Routine Maintenance a E Stamp Cartridge The stamp cartridge is used to stamp originals Use the tweezers provided to remove and replace the stamp
90. staple cartridge in the saddle stitcher unit 1 30 Replacing the staple cartridge in the stapler unit 1 26 Replacing the toner cartridge 1 9 Multi Purpose Tray Clearing paper jams 2 12 Loading transparencies 1 8 P Paper Deck Unit Changing the paper size 1 17 Clearing paper jams 2 19 Loading paper 1 15 Paper Drawers Adjusting to hold different paper size 1 5 Clearing paper jams 2 15 2 16 Front Guide 1 5 3 2 Index Left Guide 1 5 Loading paper 1 3 Loading tab paper 1 6 Procedure to remove the jammed paper effectively 2 3 Paper Jams Copy Tray 2 41 Document Insertion Folding Unit 2 27 Duplex Color Image Reader Unit 2 17 External 2 3 Hole Puncher 2 30 Front cover of the Booklet Finisher 2 38 Insertion Unit of the Document Insertion Folding Unit Document Insertion Unit 2 22 Inside the top cover of the Staple Finisher Booklet Finisher 2 34 Inside the upper and lower right covers of the main unit 2 14 Main Unit Fixing Transport Unit 2 10 Multi Purpose Tray 2 12 Output area of the Staple Finisher Booklet Finisher 2 34 Paper Deck Unit 2 19 Paper Drawers 1 and 2 2 15 Paper Drawers 3 and 4 2 16 Reducing the frequency of paper jams 2 2 Saddle stitcher unit of the Booklet Finisher 2 38 Screens indicating the locations of paper jams 2 4 Printer Fax Driver Troubleshooting 2 67 R Removing Punch Waste 1 33 Replacing Toner Cartridge 1 9 Routine Cleaning 1 35 S Service call
91. tab z i Ww l Uh AS HM A o mM 2 Remove any jammed paper mn 3 Close the lower guide 8 Remove any jammed paper from the fixing unit 1 Pull the paper gently 2 While pulling the paper turn the knob to the left 3 Close the left guide 9 Push the fixing transport unit back into its original position and close the front cover 1 Push the fixing transport unit back into its original position sai AT dY 2 Return the green lever to its original position 3 Close the front cover 10 Follow the instructions on the touch panel display Clearing Paper Jams Xx ys Staple Jams If a staple jam occurs follow the procedure described below to remove the jammed staples Staple Finisher E1 Booklet Finisher E1 Optional If a staple jam occurs in the stapler unit of the Staple Finisher or Booklet Finisher or inside the saddle stitcher unit of the Booklet Finisher a screen prompting you to remove the jammed staples appears on the touch panel display Check the location of the staple jam and follow the procedure described below and the procedure that appears on the touch panel display to remove any jammed staples C IMPORTANT Make sure to close all covers and drawers of the machine before clearing any staple jams Stapler Unit 1 Open the front cover of the finisher
92. ter model H Poster Printing S you are using E 2 sided Printing N H Booklet Printing NOTE Watermark Printin In some applications the settings in this sheet are E 8 a unavailable In this case click the File menu and g s Erana hiar Sysas then click Printer Settings or Page Settings to E Printing ixed Paper Size specify the paper size Specifying Printing Quality Using Different Output Method Settings Using the Job Accounting Fea Profile gt drape ramp ees xe Print Sot Output Method and Dial ock iali E ommon Dialog Boxes Preview E Page Setup Sheet Page Size a E Finishing Sheet Output Size E Paper Source Sheet Copies a E Quality Sheet Orientation H E Device Settings Sheet Page Layout E Profile Sheet Page Order Wes a z Manual Scaling H Printer Fax Driver Troubleshooting 2 67 Troubleshooting ja Troubleshooting D 2 68 Printer Fax Driver Troubleshooting Appendix CHAPTER This section includes the index 3 1 Appendix w Abbreviations Used in This Manual ix Booklet Finisher Clearing paper jams 2 34 2 38 Clearing staple jams 2 45 Replacing the staple cartridge in the saddle stitcher unit 1 30 Replacing the staple cartridge in the stapler unit 1 26 Breaker 2 66 C Cleaning Automatic feeder cleaning 1 41 Cleaning the touch panel display 1 36 Drum
93. the platen glass may be very bright when closing the feeder Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder clean the rollers of the feeder NOTE e It takes approximately 20 seconds to clean the feeder e Feeder Cleaning cannot be performed during printing 1 Press settings Registration gt Adjustment Maintenance gt Maintenance gt Clean Feeder 2 Place 10 sheets of blank paper into the feeder gt press Start Make sure that you fan the sheets of paper well Use normal LTR paper When cleaning is complete try scanning again amp NOTE To cancel feeder cleaning while it is in progress press Cancel Wire Cleaning If streaks appear on printed output or random parts of the printed image are missing clean the corona assembly wires inside the main unit NOTE e It takes approximately 35 seconds to clean the wire e Wire cleaning cannot be performed during printing 1 Press settings Registration gt Adjustment Maintenance gt Maintenance gt Clean Wire 2 Press Start When cleaning is complete try printing again Drum Cleaning Printed images may be light or distorted when the machine is used immediately after installation or after a long period time of not using the machine If printed images are light or distorted clean the drum inside the machine as necessary NOTE e It takes approximately five minutes
94. these items carefully and make sure not to perform the described operations Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual e Touch Panel Display Keys Key Name Example Cancel Close e Control Panel Keys Key Icon Key Name Example OGtart Stop Displays Used in This Manual Screen shots of the touch panel display used in this manual are those taken when the optional Super G3 FAX Board Upright Control Panel Duplex Color Image Reader Unit and Copy Tray are attached to the imageRUNNER ADVANCE 6075 Note that functions that cannot be used depending on the model or options are not displayed on the touch panel display The keys which you should press are marked with a CO as shown below When multiple keys can be pressed on the touch panel display all keys are marked Select the keys which suit your needs Example 1 Place your originals gt press Options A en S L lack 100 x Auto Dir Copy Select Peper Previous Favorite act Ratio p r Settings Settings PP tog oe Screen shots used in this manual may differ from the ones you actually see viii Illustrations Used in This Manual Illustrations used in this manual are those displayed when the optional Upright Control Panel Duplex Color Image Reader Unit and Copy Tray are attached to the imageRUNNER ADVANCE 6075 Abbreviations Used in Th
95. ual issecrrsrainosiiisiseirisa Illustrations Used in This Manual 00eeeee Abbreviations Used in This Manual Trademark ireren sae a ernst Geese AE wen Wise ce ore A EE E reed ENESE Xx Copyright cies ues ecddyraewinadves ded wradgetdedees tat aarad sea teraauaesatanled mondandeedeeinehdasade ees sete x DisdlaiME iS enste ne E O E EE EA E O ENEE TEE X Routine Maintenance Precautions for Maintenance MaN Unit vasioni aS VEETEE EE EEEN EEEE OESE EEE E OEEO EERO Loading Paper se nn aan E E EENE O E EE Adjusting a Paper Drawer to Hold a Different Paper SiZ 0 eee cece cece cece teen eect ee eennen eens 1 5 Loading Tab Paperas uisas cadsyaadanvigovessasaa ce NATEN AATRE ORRE E TEANN Loading Transparencies Replacing the Toner Cartridge Duplex Color Image Reader Unit C1 Optional ccc cece cece cee n cee cee eeenesescces Replacingithe Stamp Car tiidGeing 3 j anescossenes wigarcenannrs dade anaanaiabaes anmeatans R EAE EGS Paper Deck Unit A1 Paper Deck Unit D1 Optional ccccecececccceeccececeececeeces LOAdING Papel enen aaan Weactinshonzaetaetadsamnnenonneencmduains gal uinaiee ihaehembalsienn anne aces Changing the Paper Size for the Paper Deck Unit D1 cece cece eee cece een e eee e eee eenenn nee Document Insertion Folding Unit H1 Document Insertion Unit L1 Optional 008 Loading Papeis resnem an AARE O odacuade nes nea E T ARE OE Ea aueb nes nee Loading
96. ubleshooting D If a paper jam occurs the following screens appear on the touch panel display Screens Indicating the Locations of Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display This screen repeatedly appears on the touch panel display until the paper jam is entirely cleared E Example of a Screen Indicating the Location of the Paper Jam You can check the location of the paper jam on the touch panel display If you press Close you can continue operations such as setting modes even if the jammed paper is not removed immediately 2 Remove Jammed Paper the upper right cover then remove the jammed paer Open tl cea When finished return everything to its original position The paper was jammed IMPORTANT If a paper jam occurs in the Feeder you cannot continue operating the machine Follow the directions on the touch panel display to clear the paper jam See Feeder Duplex Color Image Reader Unit C1 Optional on p 2 17 E Example of a Screen Indicating How to Clear the Paper Jam BR Remove Jammed Paper 081788 Close oo Open the upper and lower right covers then remove paper zi When finished return everything to its original position The paper was jammed CAUTION e The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or whe
97. v ney nema oee dears erade ees eioa esa ENAN e Ea 2 2 Procedure to Remove the Jammed Paper Effectively from the Paper Drawers 0e eee e cece eee eeeee 2 3 Clearing Paper Jams ccc cece ccc cece cree cece cence ence ence eee ee tees eee eeeeeesseeeceees Screens Indicating the Locations of Paper JaMs ccc cece cece c eee EEEE Ea e etn e eee REEE Main Unit Fixing Transport Unit sssssssdces cis seaedenamedaide sake gsoces dokaiannds cad awns A EE Multi Purpose Traya roana ater eactech E E E TE sine eect EA E toe NE Inside the Upper and Lower Right Covers 0s cece eee seke an EE EE E EEn RENEE ERES Paper Drawers Tand 2s siccsccseaydie titeni itni ds Enna nag weddot aan keene bias Reni aEdadardnasdadnes tess Paper Drawers 3 and 4 js isbicswidenasen ien AEE bidcatiatia EEEE EI PETEERE EEDEN Feeder Duplex Color Image Reader Unit C1 Optional Paper Deck Unit A1 Paper Deck Unit D1 Optional c cece eee e rini Ga aaa Document Insertion Folding Unit H1 Insertion Unit and Document Insertion Unit L1 Optional 2 22 Insertion Unite E E aa inca dene ccae yea alt aad A E E eutinne ars dee ona else 2 23 Chapter 3 vi inside the lnsernion UME ksre seen a ee deat arciciece ye EET owe N sate y seat ao aoe SG Gea ee oe Document Insertion Folding Unit H1 Folding Unit Optional External 2 3 Hole Puncher Al Optional osre irea AEE ARE A EEO ESET Staple Finisher E1 Booklet Finisher E1 Opt

Canon All in One Printer 6055 User's Manual

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