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        Aspire Digital 3810TG User's Manual
         Contents
1.     NOTE  Some fonts and software do not support the Euro symbol     Please refer to www microsoft com typography faq faq12 htm for more information     The US dollar sign    1  Open a text editor or word processor   2  Hold  lt Shift gt  and then press the  lt 4 gt  key at the upper center of the keyboard     NOTE  This function varies by the operating system version     16    Chapter 1    Using the system utilities    Acer GridVista  dual display compatible   NOTE  This feature is only available on certain models     To enable the dual display feature of your notebook  first ensure that a second display is connected  then   open the Display Settings properties box using the Control Panel or by right clicking the Windows desktop and  selecting Personalize  Select the secondary monitor  2  icon in the display box and then click the check box  Extend the desktop onto this monitor  Finally  click Apply to confirm the new settings and click OK to  complete the process        Display Settings    Monitor    Drag the icons to match your monitors    Identify Monitors     Identify Monitors         2     2   Default Monitor  on                      Y      Extend the desktop onto this monitor    Resolution  Colors   Low m High Highest  32 bit     xxxx by xxxx pixels                      How      I get the best display    Advanced Settings    J             Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows  on the same screen
2.   To access this function  please go to Start  All Programs and click on Acer GridVista   You may choose any one of the four display settings indicated below                             ER  S AKA    Double  verticle   Triple  primary at left   Triple  primary at right   or Quad Acer Gridvista is dual display  compatible  allowing two displays to be partitioned indepently              AcerGridVista is imple to set up   1  Run Acer GridVista and select your preferred screen configuration for each display from the task bar     2  Drag and drop each window into the appropriate grid     Chapter 1 17    3  Enjoy the convenience of a well organized desktop        Extend Desktop to External Monitor    NONE   Single   Double  vertical   Triple  primary at left  N  Triple  primary at right    Quad    Grid Configuration     Display 1                               Display 2       Options          About     Exit                                                                                                       NOTE  Please ensure that the resolution setting of the second monitor is set to the manufacturer s  recommended value     Acer Backup Manager    NOTE  This feature is only available on certain models   Acer Backup Manager is a simple three step process that allows you to create backup copies of your entire  system or selected files and folders according to a schedule or as you need to     To start Acer Backup Manager  press the Acer Backup Manager key above the keyboard  Alternati
3.   lt F2 gt  to enter Setup    message is prompted on    the bottom of screen      Press m to enter setup  The default parameter of F12 Boot Menu is set to    disabled     If you want to change  boot device without entering BIOS Setup Utility  please set the parameter to    enabled        Press  lt F12 gt  during POST to enter multi boot menu  In this menu  user can change boot device without    entering BIOS SETUP Utility        Information 0    CPU Type   CPU Speed  HDDOModel Name   HDDOSerial Number   HDD1 Model Name   HDD1 Serial Name   ATAPI Model Name     System BIOS Version     VGABIOS Version     Serial Number   Asset Tag Number   Product Name     Manufacturer Name     UUID   F1 qe    Esc  lt   gt     Security Boot Exit    Intel  R CoreCPU XXXX  XXXX GHz  Hitachi HTS545016B9A300  090227PBOBOOQNGO7WZA    None    None  VXXXX  Intel V1744    XXXXXXXXXXXXXXXXXXXX   None   Aspirexxxx   Acer   XXXXXXXXXXXXXXXX  F5 F6    Enter       Chapter 2    31    Invoking BIOS Setup    The setup function can only be invoked by pressing F2 when Press  lt F2 gt  to enter Setup message is prompted    on the bottom of screen during POST     The setup uses a menu driven interface to allow the user to configure their system  The features are divided    into 5 parts as follows   Information  Main  Security  Boot  Exit    NOTE  You can change the value of a    Display the system informations    allows the user to specify standard IBM PC AT system parameters   Provides security settings of the sy
4.   off   Select Click once  Tap once   Drag Click and hold  Tap twice  at the  then use finger same speed as  on the touchpad double clicking a  to drag the mouse button    cursor  rest your finger  on the touchpad  on the second  tap and drag the  cursor   Access context Click once   menu                         NOTE  When using the touchpad  keep it   and your infers   dry and clean  The touchpad is sensitive to finger  movements  hence  the lighter the touch  the better the response  Tapping too hard will not increase  the touchpad s responsiveness     Chapter 1    Using the Keyboard    The keyboard has full sized keys and an embe d  separate cursor keys  two Windows keys and twelve  function keys     Lock Keys and embedded numeric keypad    The keyboard has three lock keys which you can toggle on and off        Caps Lock When Caps Lock is on  all alphabetic characters typed are in uppercase     Num Lock When Num Lock is on  the separate keypad is in numeric mode  The keys   lt Fn gt     lt F11 gt  function as a calculator  complete with the arithmetic operators             and     Use this mode when you need to do a lot of numeric data entry     Scroll Lock When Scroll Lock is on  the screen moves one line up or down when you   lt Fn gt     lt F12 gt  press the up or down arrow keys respectively  Scroll Lock does not work  with some applications        Chapter 1    13    Windows Keys    The keyboard has two keys that perform Windows specific functions     Windows Pressed a
5.  11 01A11   HDD SEAGATE 2 5  5400RPM 500GB KH 50001 011  ST9500325AS WYATT SATA LF F    W 0001SDM1   HDD TOSHIBA 2 5  5400RPM 500GB KH 50004 001  MK5055GSX LIBRA SATA LF F W FG001J   HDD HGST 2 5  5400RPM 500GB KH 50007 009  HTS545050B9A300 PANTHER B SATA LF   F W C60F   HDD WD 2 5  5400RPM 50068 KH 50008 013  WDSOOOBEVT 22ZATO ML250 SATA LF F    W 01 01A01   FLASH DISK INTEL SSD NAND 80GB KF 0800N 005  SSDSA2MH080G1 LF Z HEIGHT 9 5MM   FLASH DISK SAMSUNG SSD NAND 32GB   KF 0320B 001  MMCRE32GSMPP MVA LF             Chapter 6    90    HEATSINK       KEYBOARD    THERMAL PIPE    HEATSINK    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  US W  CANADIAN FRENCH GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  TURKISH GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  SWISS G GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  SWEDEN GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  SLO CRO GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  NORWEGIAN GLOSSY    KEYBOARD ACER AC4G JM41    INTERNAL 14 STANDARD 87KS BLACK  HUNGARIAN GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  FR ARABIC GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 86KS BLACK  CHINESE GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  BRAZILIAN PORTUGUESE GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 86KS BLACK  US INTERNATIONAL W  HEBREW  GLOSSY    KEYBOARD ACER 
6.  Acer Backup Management for three step  data backup     Acer PowerSmart Puts your computer into power saving mode   key    um Indicates when the hard disk drive is active     Left and right speakers deliver stereo audio output        Closed Front View                 Battery Indicates the computer s battery status   1  Charging  The light shows amber when the battery  is charging    2  Fully charged  The light shows blue when in AC  mode              8 Chapter 1    Rear view       Left View                DC in jack    Connects to an AC adapter        External display   VGA  port    Connects to a display device  e g   external monitor   LCD projector         Ventilation slots    Enable the computer to stay cool  even after  prolonged use        USB 2 0 ports    Connect to USB 2 0 devices  e g   USB mouse  USB  camera                  e Microphone in jack Accepts input from external microphones        Headphones  Connects to audio line out devices  e g   speakers   e speaker line out jack   headphones    SPDIF       with S PDIF support          Chapter 1       10    Right View                1 2    4 5    1 S   5 in 1 card reader Accepts Secure Digital  SD   MultiMediaCard  MMC       Memory Stick  MS   Memory Stick PRO  MS PRO        xD Picture Card  xD       PRO  xD    NOTE  Push to remove install the card  Only one card  can operate at any given time              2   USB 2 0 port Connects to USB 2 0 devices  e g   USB mouse  USB      lt                   E           HDMI por
7.  EDGE  850   900 1800 1900 MHz         WLAN    e Intel   Wireless WiFi Link 5100          Acer InviLink    Nplify   802 11b g Draft N      WPAN  Bluetooth  2 04 Enhanced Data Rate  EDR               Gigabit Ethernet  Wake on LAN ready    Privacy control     BIOS user  supervisor  HDD passwords  LJ Kensington lock slot    Dimensions and weight     322  W  x 228  D  x 23 4 28 9  H  mm       1 6 kg  3 5lbs   with 6 cell battery pack    Power subsystem   ACPI 3 0   62 16W 5600 mAh  3 pin 65W AC adapter    ENERGY STAR                D    Special keys and controls     86  87  91        keyboard  LJ Touchpad pointing device    I O Ports     5    1 card reader  SD MMC MS MS PRO xD   USB 2 0 port  HDMI    port with HDCP support  External display  VGA  port  Headphone speaker line out jack with S PDIF support  Microphone in jack  Ethernet  RJ 45  port  DC in jack for AC adapter             D UD CL UD    2 Chapter 1    Environment     Temperature       operating  5  C to 35  C    Non operating   20  C to 65  C     Humidity  non condensing        operating  20  80       Non operating  20  80     NOTE      only for certain models     Chapter 1    System Block Diagram                        Ano Boreuy          NVI           NSHOI                            TE TRUY     HIGdS NI ZNIT  MOD OW  SPDH Nr oIK LnO dH  Luod ASTA                                               6   d         Boreuy   6   d   Ads    uo x692coTld  vapog  orpny             L   d  dOTTIS LLu    Spi           EP d THOA  NV 
8.  Initialize DMI parameters  Initialize PnP Option ROMs         Clear parity checkers  MEER Display MultiBoot menu        Clear screen  optional     Check virus and backup reminders  Try to boot with INT 19                                              70    MEER PnPnd dual CMOS  optional        Initialize notebook docking  optional     Initialize notebook docking late         Force check  optional   Extended checksum  optional     DER Unknown interrupt  DER Initialize the chipset    Initialize the bridge    DEBER Initialize the CPU    Initialize the system timer    m  e  2    NO   gt      Initialize system       Check force recovery boot  Checksum BIOS ROM    Initialize Multi Processor         Initialize OEM special code    Initialize PIC and DMA    ECh sss Initialize Memory type    E7h  E8h    co   gt      A          55     Es   E3h   E4h   E5h   E6h  Em  En    Initialize Memory size             Sistem memory tt      FOh ss Initialize interrupt vectors    F3h      Initialize System Management Mode  4  5  6  T             gt     EEh  EFh             gt     1 Output one beep before boot  Boot to Mini DOS    www Clear Huge Segment  cms Boot to Full DOS    F  F    h  h  F h       Chapter 4    Index of Symptom to FRU Error Message    LCD Related Symptoms    LCD backlight doesn t work   LCD is too dark   LCD brightness cannot be adjusted  LCD contrast cannot be adjusted    Unreadable LCD screen  Missing pels in characters  Abnormal screen   Wrong color displayed    LCD has extra ho
9.  On die L2 Cache Up to 6 MB    TDP  Thermal  10W    Socket type BGA    Second Level Cache       North Bridge GS45    South Bridge ICH9M SFF    System Memory       Technology DDR3 800 1067 MHz    Base momory DDR3 SO DIMM x 1 slot  512  1024 2048 4096 MB DDR3  SDRAM   DDR3 SO DIMM x 1 slot  512  1024 2048 4096 MB DDR3  SDRAM    8 GB   Thermal evaluation based on 8 GB     Lan Interface       Controller  AVAP  Atheros AR8131  SPEED 10 100 1000 Mb s    Wireless LAN              00    Pointing Device       Chapter 1    27    Bluetooth Interface    Bluetooth module Internal USB 2 0 Dongle    Hard Disk Drive Interface       HDD form factor 9 5 mm high  solid state disks    Media      SATA  IDE Controller SATA 150 MB s    SSD Media size 80 GB  Option  SATA I F  SSD form factor 2 5  factor    Audio Interface       Sound Codec  AVAP  Realtek ALC269  Internal Speaker 2  1 5Watt     Internal Microphone Array MIC x 1  Sound Volume By Hot Key    LCD panel       13 3 13 4 WXGA  HD 720p  1366 x 768   LVDS Embedded in Cantigata GM    Brightness Brightness controlled by Hot Keys    Card Slot    5 in 1 card reader  SD MMC MS          AGE100  MSPro XD     WebCAM             28 Chapter 1    Key Board    Controller Darfon AC4T  Type  AVAP  Silm 13 3  301 12 x 113 44 x 4 7  Max Texture     Monitor  VGA  Yes    HDMI Yes    USB   Stereo Mic in   SPDIF   RJ45  Shielding    SIM Slot   mini card socket  Full size  Full mini card  3G  x 1 4 Half mini card SP WLAN  x 1    Button    Power on off  with Visia
10.  Password on Boot Defines whether a password is required or   Disabled or Enabled  not while the events defined in this group    happened  The following sub options are all  requires the Supervisor password for  changes and should be grayed out if the  user password was used to enter setup        NOTE  When you are prompted to enter a password  you have three tries before the system halts  Don t forget  your password  If you forget your password  you may have to return your notebook computer to your  dealer to reset it     Setting a Password  Follow these steps as you set the user or the supervisor password   1  Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key  The Set    Supervisor Password box appears     Set Supervisor Password    Enter New Password      Confirm New Password         2  Type a password in the  Enter New Password    field  The password length can not exceeds 8  alphanumeric characters  A Z  a z  0 9  not case sensitive   Retype the password in the  Confirm New  Password    field     IMPORTANT Be very careful when typing your password because the characters do not appear on the  screen     3  Presse   After setting the password  the computer sets the User Password parameter to  Set    4  If desired  you can opt to enable the Password on boot parameter     5  When you are done  press u to save the changes and exit the BIOS Setup Utility     Removing a Password  Follow these steps     1  Use the w and y keys to highligh
11.  Software     1  Check out the Power Management in control Panel     2  In Power Meter  confirm that if the parameters shown in the screen for Current Power Source and Total    Battery Power Remaining are correct   Repeat the steps 1 and 2  for both battery and adapter   This helps you identify first the problem is on recharging or discharging     Chapter 4 61    From Hardware     1  Power off the computer     2  Remove the battery pack and measure the voltage between battery terminals 1    and 6 ground   See the  following figure           3  If the voltage is still less than 7 5 Vdc after recharging  replace the battery     To check the battery charge operation  use a discharged battery pack or a battery pack that has less than 50   of the total power remaining when installed in the computer     If the battery status indicator does not light up  remove the battery pack and let it return to room temperature   Re install the battery pack     If the charge indicator still does not light up  replace the battery pack  If the charge indicator still does not light  up  replace the DC DC charger board     Touchpad Check    62    If the touchpad doesn t work  do the following actions one at a time to correct the problem  Do not replace a  non defective FRU     1  Reconnect the touchpad cables   2  Replace the touchpad   3  Replace the system board     After you use the touchpad  the pointer drifts on the screen for a short time  This self acting pointer movement  can occur when a sl
12.  used for video  slideshows  movies and music     are  shown  They provide standard playback controls  play  pause  stop  etc   and volume controls  mute and  volume up down      NOTE  When playing movies from optical discs  there are additional controls added to the right of the volume  controls   These are discussed in more detail in the Cinema of this guide     Cinema    Play Movie     Click Play Movie to watch a movie from your optical disc drive  Depending in the type of optical drive installed  in your computer  you can play movies from Blu Ray discs  standard DVDs and video CDs  VCDs  with the  Cinema function of Acer Arcade Deluxe  This player has the features and controls of a typical DVD player     When you insert a disk into the DVD drive  the movie begins playing automatically  To control the movie  the  pop up player control panel appears at the bottom of the window when you move the pointer     If more than one optical drive contains a playable disc  you will be asked to select which one you would like to  watch when you click Play Movie     Alternatively  you can select content stored on your HDD by clicking Videos and navigating to the video clip  you wish to view using a folder browser     When viewing DVDs  the following special controls are added to the pop up panel        DVD Menu       Subtitles      Language     Snapshot     Angle    If you move your mouse cursor while you re watching a movie  a menu bar will appear at the bottom of the  screen  This con
13.  wireless screw and Line and remove wireless card        Chapter 3       vs 4  lt         Y   wow                                    TS                                           Sade   Core    49    19  Release the screw      fan and take off it                          po  pus         p        po                          M2 4 4 5D 0 5T        20  Loose four screws and remove it     M2 4 4 5D 0 5T        Chapter 3    50    Remove Main board  21  Remove connection CRT board and USB board                                  _   e    ep       L  r         1  d    gt    sue           M2 4 4 5D 0 5T     Chapter 3    Number       51    52    23  Remove DC in connector and remove the whole main board        24  Remove four screws on the thermal pipe and remove it        Chapter 3    Remove I O board and Panel    25  Remove seven screws on the bezel     M2 4 4 5D 0 5T     26  Release connection of audio board and panel and remove the panel        Chapter 3    1 Yellow        53    54    27  Loose two screws on SSD board and remove it     M2 4 4 5D 0 5T        Chapter 3    29  Loose two screws on Audio board and Remove it     M2 4 4 5D 0 5T        30  Remove three screws on VGA board and remove it     M2 4 4 5D 0 5T     Chapter 3       55    31  Remove three screws on USB board and remove it     M2 4 4 5D 0 5T        NOTE  Replace the USB Board need to flash new UUID     Disassembly LCM module    32  Remove four bezel mylar   33  Release four LCM screw under the mylar     34  Remove the 
14. 001    50 PCRON 012    50 PCRON 011       57 PCRON 001    42 PCRON 001  42 PCRON 002    33 PCRON 001  60 PCRON 002  60 PCRON 001       87    88    FAN    HDD CONNECTOR  HDD BRACKET    LCD COVER 13 3  SILVER  LCD BEZEL 13 3  W CCD HOLE    LCD SECURING PLATE    HINGE RIGHT  HINGE LEFT       20            001  33 PCRON 002  60            006    33 PCRON 005  33 PCRON 004  33 PCRON 003    60            005       23 PCRON 001    Chapter 6    HDD SSD    HDD SEAGATE 2 5  5400RPM 160GB KH 16001 034   19160310    CROCKETT SATA LF F    W 0303   HDD TOSHIBA 2 5  5400RPM 160GB KH 16004 006  MK1655GSX LIBRA SATA LF F W  FG011J   HDD HGST 2 5  5400RPM 160GB KH 16007 024  HTS545016B9A300 PANTHER B SATA LF   F W C60F   HDD WD 2 5  5400RPM 160GB KH 16008 022  WD1600BEVT 22ZCTO ML160 SATA LF F    W 11 01A11   HDD SEAGATE 2 5  5400RPM 250GB KH 25001 016  ST9250315AS WYATT SATA LF F    W 0001SDM 1  HDD TOSHIBA 2 5  5400RPM 250GB KH 25004 003  MK2555GSX LIBRA SATA LF F W FG001J   HDD HGST 2 5  5400RPM 250GB KH 25007 015  HTS545025B9A300 PANTHER B SATA LF   F W C60F   HDD WD 2 5  5400RPM 250GB KH 25008 021  WD2500BEVT 22ZCTO ML160 SATA LF F    W 11 01A11   HDD SEAGATE 2 5  5400RPM 320GB KH 32001 008   19320320    CROCKETT SATA LF F    W 0303   HDD HGST 2 5  5400RPM 320GB KH 32004 002  HTS545032B9A300 PANTHER B SATA LF   F W  C60F   HDD HGST 2 5  5400RPM 320GB KH 32007 007  HTS545032B9A300 PANTHER B SATA LF   F W  C60F   HDD WD 2 5  5400RPM 320GB KH 32008 013  WD3200BEVT 22ZCTO ML160 SATA LF F    W
15. 7X5 5X11 AP 0650A 012  YELLOW HP A0652R3B 1LF  LV5 LED LF       Adapter    ADAPTER LITE ON 65W 19V 1 7X5 5X11   AP 06503 026  YELLOW  PA 1650 22AG   LV5 LF    ADAPTER DELTA 65W 19V 1 7X5 5X11 AP 06501 027  YELLOW  ADP 65MH B A  LV5  LF LF  ADAPTER HIPRO 65W 19V 1 7X5 5X11 AP 0650A 013  YELLOW  HP A0653R3B 1LF   LV5 LF       Chapter 6    83    84    Battery    Board                 L     inte  S       Lon         BATTERY PANASONIC LI ION 352    PANASONIC 6 CELL 5800MAH MAIN  COMMON W  HALOGEN FREE    BATTERY SANYO AS 2009D LI ION 3 2    SANYO 6 CELL 5600MAH MAIN  COMMON W  HALOGEN FREE    BATTERY SIMPLO AS 2009D LI ION 3S2P  SAMSUNG 6 CELL 5600MAH MAIN  COMMON ID   AS09D70 W  HALOGEN  FREE    BATTERY SANYO AS 2009D LI ION 3 2    SANYO 6 CELL 5200MAH MAIN  COMMON W  HALOGEN FREE    BATTERY SANYO AS 2009D LI ION 3S2P  SANYO 6 CELL 4400MAH MAIN  COMMON ID  AS09D31 W  HALOGEN  FREE    BATTERY SONY AS 2009D LI ION 9520  SONY 6 CELL 4400MAH MAIN COMMON  ID   AS09D41 W  HALOGEN FREE    BATTERY PANASONIC AS 2009D LI ION  3 2   PANASONIC 6 CELL 4400MAH  MAIN COMMON ID  AS09D51 W   HALOGEN FREE    BATTERY SIMPLO AS 2009D LI ION 3S2P  PANASONIC 6 CELL 4400MAH MAIN  COMMON 2 2CG   ID  AS09D71 W   HALOGEN FREE    BATTERY SIMPLO AS 2009D LI ION 3S2P  LGC 6 CELL 4400MAH MAIN COMMON  2 283   ID  AS09D73 W  HALOGEN FREE    BATTERY SIMPLO AS 2009D LI ION 3S2P  SAMSUNG 6 CELL 4400MAH MAIN  COMMON 2 2F   ID  AS09D75 W   HALOGEN FREE       LAN INTEL WLAN 533AN HMWG  SHIRLEY PEAK MM 895401    LAN I
16. AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  UK GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 86KS BLACK  THAILAND GLOSSY       60 PCRON 004  60 PCRON 003    KB 1140A 086  KB 1140A 084  KB 1140A 082    Chapter 6    LCM    Chapter 6    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  SPANISH GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 86KS BLACK  RUSSIAN GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  PORTUGUESE GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  NORDIC GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 91KS BLACK  JAPANESE GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  ITALIAN GLOSSY    KEYBOARD ACER AC4G JM41    INTERNAL 14 STANDARD 86KS BLACK  GREEK GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  GERMAN GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  FRENCH GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  DANISH GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  CZ SK GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 87KS BLACK  BELGIUM GLOSSY    KEYBOARD ACER AC4G JM41  INTERNAL 14 STANDARD 86KS BLACK  ARABIC GLOSSY       LED LCD AUO 13 3  WXGA GLARE LK 13305 002  B133XW01 V2 LF 220NIT 8MS 500 1    LED LCD LPL 13 3  WXGA GLARE  LP133WH2 TLA3 LF 220NIT 16MS 500 1       LK 13308 002    91    92    MIAN BOARD    MAINBOARD JM31_MS INTEL LF GS45 MB PCROB 001  UMA SU9400  MAINBOARD JM31_MS I
17. Aspire 3810T 3810TG 3810TZ 3810TZG Series  Service Guide    Service guide files and updates are available    on the ACER CSD web  for more information   please refer to http   csd acer com tw       PRINTED IN TAIWAN    Revision History    Please refer to the table below for the update made on Aspire 3810T 3810TG 3810TZ 3810TZG service  guide        Copyright    Copyright    2009 by Acer Incorporated  All rights reserved  No part of this publication may be reproduced   transmitted  transcribed  stored in a retrieval system  or translated into any language or computer language  in  any form or by any means  electronic  mechanical  magnetic  optical  chemical  manual or otherwise  without  the prior written permission of Acer Incorporated     Disclaimer    The information in this guide is subject to change without notice     Acer Incorporated makes no representations or warranties  either expressed or implied  with respect to the  contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular  purpose  Any Acer Incorporated software described in this manual is sold or licensed  as is   Should the  programs prove defective following their purchase  the buyer  and not Acer Incorporated  its distributor  or its  dealer  assumes the entire cost of all necessary servicing  repair  and any incidental or consequential  damages resulting from any defect in the software     Acer is a registered trademark of Acer Corporation    Intel is a regist
18. IM                                    ZHWN96  ZHWLZ   ors    HOI  ex             9   ZHWEE   2             ex             LX    ZHWOOT                     zx    ZHW99Z    szd  479 4551    LATAASsesdd 16Sor  Tid          rea paeog    Sbt d  WO  useTa    A  9                 SPI    Std    aZ0SBHLI  Joa  Wd    320408       ZHWE   A                      ur Bereuv             paeog  44    981515   8 08     qa oddng                                         ASYA  ZHNPZ         g 3104      ZzHos z TX sse1dus IOd                   ZH  S Z TX sseudus Iod  T jaiog      ZHOS   TX 55                  42599 WOE Sd OST           9 3104      ZHOS Z TX sseudxs Iod AIUISg NW6HOI  z 3104      ZHoS Z TX sseudxu IOd  OST VIVE  I aaog      ZHOS Z  X sseudx4 IOd  9z d           z    ZHW99 0T  008 445                   2 2 As                        vodod                 m     ZHK990I 008 unis           g HOW  AS T           ZHN990I 008  L99  ASO0 T 4584  iT  9r d  urd956 uKzu  a  TPULISI     445   uAzueg  um      z                Chapter 1    65TSSIH                  8950          T T 0 Z usn    p          gt  re  11850 est mu           EP d EP d          ejurrg                                 eisue           agdsrn 9950 Lasn                                FXUDH OTPny ASYA      45         LE d LE  d LE  d                    329d  zasn tasn             paeog                                        d                     paeog    m  TDA Luo                       COT TOWNS    TeureuL       nado    Board L
19. KING  BIOS                                        oie ES eR Bs RS 32   ineunte ME  I II 32  JU MM                                                       33  viU CPP                        35    OO  rs atus                                      sees 38    CRITE                     38  BIOS Flash      s s aao atr eastern                               39    vii    Table of Contents    Machine Disassembly and Replacement 41  General                             Aish ea cM redibat Q QS au D k we          eae de c   42   Before You Begin                                                  42   Disassembly Procedure Flowchard                                        43   Removing the Battery                                                   44   Removing the HDD and RAM                                         45   Removing the Battery                                               45   Remove keyboard                                                  46   Remove        of main board                                          46   Remove wireless card and thermal module                              49   Remove Main board                                                51   Remove I O board and Panel                                         53   Disassembly LCM module                                           56   Disassembling the External Module                                        58  Disassembling the HDD Module                                       58  Troubleshooting 59  System Check Proced
20. LATE AS3810TG 40 PE70N 001    NAME PLATE AS3810TZ 40 PE60N 001       SCREW M2 5 3 0 MACH CROSS BROWN   86 PCRON 001  SCREW 125040M PATCH 86 PCRON 002  SCREW 1I30035M HARDEN 86 PCRON 003    SCREW M2 0 4 0MM CROSS NI PATCH 86 TQPON 006  SCREW   2 5 2 5MM CROSS BNI PATCH   86 TQPON 002  SCREW M2 3 PATCH 86 PCRON 005    SCREW   2 0 5 0MM CROSS BNI PATCH   86 PCRON 004  SCREW 86 AAMVN 002    93    94    SPEAKER    SPEAKER    23 PCRON 002       Chapter 6    
21. NTEL LF GS45 MB PE60B 001         502700    MAINBOARD JM31 MS INTEL LF 6545 MB PCROB 002  UMA SU3500       MEMORY                   KN1GB040039080026  d                   MICROPHONE       MEMORY MICRON SO DIMM DDRIII 1066        MAINBOARD JM31 MS INTEL LF 6545 MB PECOB 001  UMA CM723   KN 1GB04 003  1GB MT8JSF12864HY 1G1D1 LF 64 16  0 07UM  MEMORY ELPIDA SO DIMM DDRIII 1066   KN 1GB09 009  1GB EBJ11UE6BAUO AE E LF 64 16  0 07UM        MEMORY SAMSUNG SO DIMM DDRIII KN 1GBOB 019  1066 1GB M471B2874DZ1 CF8 LF 64 16   0 065UM   MEMORY SAMSUNG SO DIMM DDRIII KN 1GBOB 028  1066 1GB M471B2873EH1 CF8 LF 64 16   0 055UM   MEMORY HYNIX SO DIMM DDRIII 1066 KN 1GB0G 019  1GB HMT112S6AFP6C G7NO LF 64 16   0 065UM   MEMORY MICRON SO DIMM DDRIII 1066 KN 2GB04 004  2GB MT16JSF25664HY 1G1D1 LF 128 8   0 07UM   MEMORY ELPIDA SO DIMM DDRIII 1066   KN 2GB09 002  2GB EBJ21UE8BAUO AE E LF 128 8   0 07UM   MEMORY SAMSUNG SO DIMM DDRIII KN 2GBOB 005  1066 2GB M471B5673DZ1 CF8 LF 128 8   0 065UM   MEMORY SAMSUNG SO DIMM DDRIII      26808 012  1066 208 M471B5673EH1 CF8 LF 128 8   0 055UM    MEMORY HYNIX SO DIMM DDRIII 1066 KN 2GB0G 009  2GB HMT125S6AFP8C G7NO LF 128 8  0 065UM          MICROPHONE 23 PCRON 003    Chapter 6    MISCELLANEOUS           38107      SCREW       Chapter 6    LCD CUSHION 47 PCRON 002  LCD BUMPER 47  PCRON 001  DUMMY CARD 42 PCRON 003    RUBBER FOOT FRONT MIDDLE  RUBBER FOOT FRONT RIGHT  RUBBER FOOT FRONT LEFT  RUBBER FOOT MIDDLE RIGHT    NAME PLATE AS3810T 40 PCRON 001  NAME P
22. NTEL WLAN 512AN HMWG  SHIRLEY PEAK 5100 MM 895373    BLUETOOTH BOARD FOXCONN  BCM2045 V2 T60H928 11    TOUCHPAD       BT 00605 038  BT 00603 080    BT 00607 082  BT 00603 079    BT 00603 082  BT 00604 039    BT 00605 041    BT 00607 078  BT 00607 079    BT 00607 080         5      1 001       5      1 003    BT 21100 005    56 PCRON 001    Chapter 6    Chapter 6    OPTION 3G MODULE GTM382EL    QUALCOMM 3G MODULE GOBI2000    SSD TRANSFER BOARD    CARD READER BOARD    AUDIO BOARD    D SUB amp DC IN BOARD    USB BOARD    TOUCHPAD BUTTON BOARD    LED BOARD    LC 21300 007  LC 21300 011    55 PCRON 005  55            003  55            006       85    86    Cable                  POWER CORD 3PIN EUR 27 AAMVN 002  POWER CORD 3PIN SOUTH AFRICA 27 AAMVN 008    POWER CORD 3PINDENMARK     CORD 3PIN DENMARK 27 AAMVN 010       E a CORD ISRAEL 27 AAMVN 011    POER CORD 3PIN ITALIAN   CORD 3PIN ITALIAN 27 AAMVN 009           GORD SN MALIN          O    DC IN CABLE 65W 50 PCRON 007  BLUETOOTH BOARD CABLE 50 PCRON 010    D SUB SIGNAL CABLE 50 PCRON 008  USB BOARD CABLE 50 PCRON 004  50            005    50 PCRON 003  50 PCRON 006  50 PCRON 002    Chapter 6    SSD TRANSFER BOARD CABLE    CARD READER BOARD CABLE    AUDIO BOARD CABLE    TOUCHPAD BUTTON BOARD CABLE    TOUCHPAD CABLE    LED BOARD CABLE    CCD CABLE  LED LCD CABLE    CCD 1 0M SUYIN CN1014 S36D OV05 R  LAVENDER_G    Camra       CASE COVER BRACKET ASSEMBLY    TOUCHPAD BUTTON BOARD BRACKET    Chapter 6    50            009  50 PCRON 
23. P CURIE 15  SDecIals ey nad direi t Lots pole xeu    15  Using the system utilities                                                17  Acer Backup Manager                                              18  Power management   55    EE EY de e ard qe Mie de ask See ai id           espace 19  Acer PowerSmart Key                                               19  Acer eRecovery Management                                         19  BUMDACKUP QIS S u u         _   Ga See 20  IOO                                          ee ack a          21  Acer Arcade Deluxe                                                22  General COD FOIS  diuo          _        23  Navigation controls 2550 8       SEE I EORR ERE Seth AS A         23         COM MOIS                               ed as YE temo dede      23           ae cara             ete        a    d t                      23                                             bua        24                                     re uw      24        De LI                                25  EANO      RT CE                                       25  Slideshow settings                                                 25  MIO GIG  rrr               E                     26            MET                         26                                 Up        26  FIORE                                    26  Hardware Specifications and Configurations                                 27   System Utilities 31  BIOS Seb OUI                                  d a 31  INVO
24. Test Failed    Software NMI Failed  Fail Safe Timer NMI Failed    Device Address Conflict  Allocation Error for device    Failing Bits  nnnn    Fixed Disk n       Replace RTC battery and Run BIOS Setup  Utility to reconfigure system time  then reboot  system    RTC battery   Run BIOS Setup Utility to reconfigure system  time  then reboot system    RTC battery    Run BIOS Setup Utility to reconfigure system  time  then reboot system     System board    RTC battery    Run BIOS Setup Utility to reconfigure system  time  then reboot system     System board   Run    Load Default Settings    in BIOS Setup  Utility    RTC battery   System board   Run    Load Default Settings    in BIOS Setup  Utility    DIMM   System board   Check the drive is defined with the proper  diskette type in BIOS Setup Utility     See    External Diskette Drive Check    on page  60     Check the drive is defined with the proper  diskette type in BIOS Setup Utility   System board    System board    DIMM  DIMM    DIMM   System board   Run    Load Default Settings    in BIOS Setup  Utility    RTC battery   System board    Run    Load Default Settings    in BIOS Setup  Utility     RTC battery  System board  DIMM   BIOS ROM  System board    None       65    66    Invalid System Configuration Data         device IRQ conflict    Operating system not found    Error Message List    No beep  power on indicator turns off and LCD  15 blank     No beep  power on indicator turns on and LCD  15 blank     No beep  power o
25. V Server installed  so you  can view shared music  videos  pictures and TV signals     Click HomeMedia to open the main page that displays a list of the media and TV servers available on your  network  HomeMedia is compatible with most UPnP client devices  Click Refresh at any time to search for  newly shared media servers     NOTE  You must first install and setup Media Server to share media files and TV Server to share TV signals   You will need to have your wireless adaptor active before you can use HomeMedia     Advanced    This section contains the settings in Acer Arcade Deluxe that allow you to finetune its performance to suit your  machine and your personal preferences     Live Update     Click Live Update to connect to the Internet to check for  and download  available updates to the software     Settings     24    Click Settings to make various adjustments to your Acer Arcade Deluxe  Here  you will be able to modify  Display  Audio  Photo  DVD and BD settings to get the best out of your computer     Display     Use this section to set the display type  You can choose the Display Output and Color Profile to suit your  environment and preferences     Under Display Output  you can select from CinemaVision  Letterbox or         amp  Scan        The Letterbox option displays widescreen movie content in its original aspect ratio and adds black bars  at the top and bottom of the screen        Acer CinemaVision is a nonlinear video stretching technology that produces minima
26. a eis  wawam            17h DER Initialize cache before memory autosize         z          a ort Coie              O patssmmewwreiGE         NM  Ae           Initialize POST Memory Manager  Clear 215 KB base RAM  1 3 4 1 RAM failure on address line xxxx    1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus    Enable cache before system BIOS shadow    2Fh  bus    s  sss Initialize InsydeH2O Dispatch Manager   er           sa    105 ROW  maa        rnd          Ted           wes                          67    68    POST device initialization    2 1 2 3 Check ROM copyright notice  sss Check video configuration against CMOS                                    Initialize PCI bus and devices     4h      Initialize all video adapters in system    4B   QuietBoot start  optional    Shadow video BIOS ROM                LI                   525    Test keyboard     5       Set key click if enabled   Sh   2 2 3 1 Test for unexpected interrupts  Frits POST diay mnis                       SAR Display prompt  Press F2 to enter SETUP    EE      NN                     9        625    Test extended memory address lines       86h   Jump to User Patch1  wawam     _    S Initialize Multi Processor APIC     68h   Enable external and CPU caches     8h   C Setup System Management Mode  SMM  area  wa              6B   Load custom defaults  optional      6Ch   Display shadow area message   ss           NE INN                       Display possible high address        UMB recovery       Dis
27. a factory default image or reinstall applications and drivers     4  Follow the instructions on screen to complete the process     Restore Windows Vista from backup discs    To restore Windows Vista from your previously burned backup discs  you will need to insert the first backup  disc and enable the F12 Boot Menu via the BIOS Setup Utility     1  Turn on your computer and insert the first system recovery disc into the optical disc drive  Restart your  computer     2  During startup when the Acer logo shows  press the F2 key to enter BIOS Setup  where you can set  system parameters     Use the left and right arrow keys to select the Main submenu   Use the up and down arrow keys to select F12 Boot Menu     Use the F5 or F6 key to change F12 Boot Menu to Enabled     m SU  gt        Press the ESC key to enter the Exit submenu  press the ENTER key to Exit Saving Changes  Press the  ENTER key again to select Yes  The system will reboot     7  After rebooting  when the Acer logo shows  press the F12 key to open the Boot Menu  Here you can  select which device to boot from     8  Use the arrow keys to select the IDE CD  then press the ENTER key  Windows will be installed from the  recovery disc     9  Insert the second recovery disc when prompted  then follow the onscreen prompts to complete the  restore     10  Remove the recovery disc from the optical drive once the restore is complete  Do this before rebooting  your computer     NOTE  This feature is only available on certain mo
28. age  on page 63      Intermittent Problems  on page 75    Undetermined Problems  on page 75        Chapter 4 59    System Check Procedures    External Diskette Drive Check    Do the following to isolate the problem to a controller  driver  or diskette  A write enabled  diagnostic diskette is  required     NOTE  Make sure that the diskette does not have more than one label attached to it  Multiple labels can cause  damage to the drive or cause the drive to fail     Do the following to select the test device    1  Boot      the diagnostics diskette and start the diagnostics program   2  See if FDD Test is passed as the program runs to FDD Test    3  Follow the instructions in the message window     If an error occurs with the internal diskette drive  reconnect the diskette connector on the system board   If the error still remains     1  Reconnect the external diskette drive DVD ROM module   2  Replace the external diskette drive CD ROM module     3  Replace the main board     External CD ROM Drive Check    Do the following to isolate the problem to a controller  drive  or CD ROM  Make sure that the CD ROM does  not have any label attached to it  The label can cause damage to the drive or can cause the drive to fail     Do the following to select the test device    1  Boot      the diagnostics diskette and start the diagnostics program    2  See if CD ROM Test is passed when the program runs to CD ROM Test    3  Follow the instructions in the message window    If an error occur
29. al drive model  name is automatically detected by the system     HDD1 Serial Number The field shows the serial number of devices installed on  secondary master    System BIOS version Displays system BIOS version   VGA BIOS Version This field displays the VGA firmware version of the system     Asset Tag Number This field displays the asset tag number of the system   Product Name This field shows product name of the system    Manufacturer Name This field displays the manufacturer of this system     UUID Number This will be visible only when an internal LAN device is  presenting     UUID 32bytes    Serial Number This field displays the serial number of this unit        Main    The Main screen displays a summary of your computer hardware information  and also includes basic setup  parameters  It allows the user to specify standard IBM PC AT system parameters                      Security Boot         Item specific Help    System Time   09 00 00    System Date   01 01 2007  This is the help for  the hour field  Vaild   System Memory   XXXX KB range is from O to   Total Memory XXXX MB 23  REDUCE    Video Memory   64       INCREASE   F5 F6     Quiet Boot   Enabled   Network Boot  Enabled   F12 Boot Menu  Disabled   D2D Recovery  Enabled     SATA Mode  AHCI Mode        NOTE  The screen above is for your reference only  Actual values may differ     Chapter 2 33    The table below describes the parameters in this screen  Settings in boldface        the default and suggested  parameter 
30. apter 2    Security    The Security screen contains parameters that help safeguard and protect your computer from unauthorized    USE                                    ecurity    Item specific Help    Supervisor Password Is  Clear    UserPassword Is  Clear Install or Change the    HDD Password 15  Clear    password and the length    of password must be    Set Supervisor Password greater than one word     Set User Password    Set HDD Password    Password on Boot  Disabled        The table below describes the parameters in this screen  Settings in boldface are the default and suggested  parameter settings     Supervisor Password Shows the setting of the Supervisor Clear or Set  iS password    Shows the setting of the user password  Clear or Set  HDD Password is Shows the setting of HDD password Clear or Set    Chapter 2    Set Supervisor  Password    Set User Password    Set Hdd Password    Press Enter to set the supervisor password   When set  this password protects the BIOS  Setup Utility from unauthorized access  The  user can not enter the Setup menu and  change he value of parameters     Press Enter to set the user password   When user password is set  this password  protects the BIOS Setup Utility from  unauthorized access    The user can enter Setup menu only and  does not have right to change the value of  parameters     Press Enter to ser the Hdd password     When Hdd password is set  this  password protects the Hdd   Other  user can   t steal information        35   
31. as described        Application This key has the same effect as clicking the right mouse button  it opens    key the application s context menu        14 Chapter 1    Hot Keys    The computer employs hotkeys or key combinations to access most of the computer s controls like screen  brightness and volume output     To activate hot keys  press and hold the  lt Fn gt  key before pressing the other key in the hotkey combination         lt Fn gt     lt F2 gt  System property Starts System Property for displaying system  information    lt Fn gt     lt F3 gt  Bluetooth Enables disables the Bluetooth function    3  only for certain models    z Sleep Puts the computer in Sleep mode    lt Fn gt     lt F5 gt  Display toggle Switches display output between the display  _ 18  screen  external monitor  if connected          both    lt Fn gt     lt F6 gt  Screen blank Turns the display screen backlight off to save                                                                  Speaker toggle Turns the speakers on and off          Brightness up Increases the screen brightness     Fn       D    mee   Brightness down Decreases the screen brightness     Fn      lt  lt 1 gt                             You can locate the Euro symbol and US dollar sign at the upper center of your keyboard  To type       Fn      lt F4 gt           Chapter 1    The Euro symbol    1  Open a text editor or word processor   2  Hold  lt Alt Gr gt  and then press the  lt 5 gt  symbol at the upper center of the keyboard 
32. ayout    Top View             an a                23  D  a  8       fa     et                     22            e           55   203           88  224  221     gt  R             Ims                  2   li  H        8  gt        ory  EB          PS       Chapter 1    Bottom View    13       CN11    CN9                            a               3            T us AS     ue a EEE       3  pen                8             HDD socket    CN20 USB board CNTR       Chapter 1    Your Acer Notebook tour    After setting up your computer as illustrated in the Just for Starters    poster  let us show you around your new  Acer notebook     Top View          Microphone Internal microphone for sound recording     Acer Crystal Eye Web camera for video communication   webcam       2  EY  3 Display screen Also called Liquid Crystal Display  LCD   displays  computer output  Configuration may vary by models    4 Power button   Turns the computer on and off    Indicates the   1  indicator computer s power status   5   Keyboard For entering data into your computer     Touchpad Touch sensitive pointing device which functions like a  computer mouse        Chapter 1 7    Click buttons  left The left and right buttons function like the left and right   and right  mouse buttons    Palmrest Comfortable support area for your hands when you  use the computer     Touchpad toggle Turns the internal touchpad on and off     Communication key   Enables   disables the WLAN   3G function     Backup key Launches
33. bezel     M2 5 4 4 5D 0 5T        56    Chapter 3    35  Remove four steal parts to take off panel        Chapter 3    57    Disassembling the External Module    Disassembling the HDD Module    1  Remove the four screws from both side of HDD and divide them         We             2 5 3 4          58 Chapter 3       Troubleshooting       Use the following procedure as a guide for computer problems     NOTE  The diagnostic tests are intended to test only Acer products  Non Acer products  prototype cards  or  modified options can give false errors and invalid system responses     1  Obtain the failing symptoms in as much detail as possible     2  Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating  the same operation     3  Use the following table with the verified symptom to determine which page to go to     Power failure   The power indicator does not    Power System Check    on page 61   go on or stay on      POST does not complete  No beep or error    Power On Self Test  POST  Error Message     codes are indicated  on page 63      Undetermined Problems  on          75     POST detects an error and displayed    Error Message List  on page 64   messages on screen     Other symptoms  i e  LCD display problems or      Power On Self Test  POST  Error Message     others   on page 63     Symptoms cannot be re created  intermittent   Use the customer reported symptoms and go  problems   to    Power On Self Test  POST  Error  Mess
34. ble LED  1  mechanical  White     BT  Blue  capacitive  3G use SW to launch without button   1  capacitive  Blue flash   1  mechanical  Green     Volume Control Volume up down mute  capacitive  blue        Software    Operation system Vista    BIOS InsydeH20    Power Management       Controller ITE ITE8512F    1st Battery  AVAP  6 cell 2 2 2 6 2 8 2 9       Chapter 1       29    LED Status Indicator            Wireless LAN 1  Orange     Bluetooth  Blue     Touch pad on off 1  capacitive  Orange  top side   3G 1  Green     Security Features       Kensington Lock Hole  7 5 mm  diameter        FAN    Physical Characteristics       Dimensions  SEL 28  0          r  mm    Thickness  maximum  23 3   28 9        Weight  incl 1st Battery 4 super Target  lt  1 6Kg  multi ODD     Graphic  Only for AS3810TG  AS3810TZG model        M92 S2 LP  Host platform PCI Express    Memory Interface 64 bit DDR3 SDRAM 512MB  Package 631 ball FCBGA 23mm x 23mm package  Switchable Graphics support       30 Chapter 1    System Utilities       BIOS Setup Utility       The BIOS Setup Utility is a hardware configuration program built into your computer   s BIOS  Basic Input     Output System      Your computer is already properly configured and optimized  and you do not need to run this utility  However  if  you encounter configuration problems  you may need to run Setup  Please also refer to Chapter 4  Troubleshooting when problem arises     To activate the BIOS Utility  press m during POST  when    Press
35. ch the actual current password  the screen will show you the  Setup Warning     setup Warning  Invalid password  Re enter Password      continue        If the new password and confirm new password strings do not match  the screen will display the following  message     setup Warning    Password da nat match    Re enter Password       Chapter 2 37    Boot    This menu allows the user to decide the order of boot devices to load the operating system  Bootable devices  includes the distette drive in module bay  the onboard hard disk drive and the CD ROM in module bay     Infomation Main Security Boot Exit    Item specific Help    Boot prioroty order   Use   T gt or lt    gt       selecta  device  then press  lt F6to move  it up the List  or  lt F5 gt  to move it  down the list  Press  lt Esc gt  to   SIDE  escape the menu     IDE2      IDEO   HitachiHTS545016B3A345      Network Boot      058             USB FDD         Exit    The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use     Infamation Main Security Boot Exit  Item specifiddelp    Exit Saving Changes Exit System Setup and save your  changes to CMOS    Exit Discarding Changes  Load Setup Defaults    Discard changes    Save changes       38 Chapter 2    The table below describes the parameters in this screen     Exit Saving Changes Exit System Setup and save your changes to CMOS     Exit Discarding Exit utility without saving setup data to CMOS   Changes    Load Setup Defau
36. dels     Chapter 1 21    If you prefer to      the boot priority for long term use  you should select the Boot submenu     1  Turn on your computer and insert the first system recovery disc into the optical disc drive  Restart your  computer     2  During startup when the Acer logo shows  press the F2 key to enter BIOS Setup  where you can set  system parameters     Use the left and right arrow keys to select the Boot subme  Use the up and down arrow keys to select the IDE CD device     Use the F6 key to move the IDE CD device to the highest boot priority  or use the F5 key to move other  devices to a lower boot priority  Ensure that the IDE CD device is the highest priority     6  Press the ESC key to enter the Exit submenu  press the ENTER key to Exit Saving Changes  Press the  ENTER key again to select Yes  The system will reboot     When you reboot  Windows will be installed from the recovery disc     Insert the second recovery disc when prompted  then follow the onscreen prompts to complete the  restore     9  Remove the recovery disc from the optical drive once the restore is complete  Do this before rebooting  your computer     Acer Arcade Deluxe    22    Acer Arcade Deluxe is an integrated player for music  photos  DVD movies and videos  Use the  MediaConsole  touchpad or arrow keys to select the media type you wish to enjoy     ELS  Acer Arcade Deluxe                  Play Movie Videos Recent Videos       02 19 09 15 03 23    Cinema     watch DVDs  VCDs or Blu Ray mo
37. e information  available on your regional web or channel     for whatever reason  a part number change is made  it will  not be noted in the printed Service Guide  For ACER AUTHORIZED SERVICE PROVIDERS  your Acer  office may have a DIFFERENT part number code to those given in the FRU list of this printed Service  Guide  You MUST use the list provided by your regional Acer office to order FRU parts for repair and  service of customer machines     vi    Table of Contents    System Specifications 1        ILE  1  system Block Diagram                                                   4                       s                        5   TODO           ari    o aUo    Bt St aes le ual     9                                        du iet                 6  Your Acer Notebook tour                                                 T  POD  TOW re adu                          e a T  Closed FOME VIEW                   em AES i 8           1                                                                                                           9  ICT VIEW sagra atene a eee a ie                        ERE 9  RIONE VIC WY      ca                          0 10  Base VICW  6                           MI DE M Galore RETE RA 11  TOUCIBAGIBAGICS    datam tenuta       rs                           12  Using the Keyboard                                                    13  Lock Keys and embedded numeric keypad                              13  WINGOWS  KEYS         EG ei        eee dun d 14  HOLE P
38. entire  content from the beginning  or select the song that you want to hear from the list     The songs in the folder are shown as a list with album information at the top of the page  while the toolbar at  the bottom of the page has controls for Play  Shuffle  Repeat All  Visualize  Volume and Menu  Visualize  allows you to watch computer generated visuals while you listen to music     Online Media    Online Media gives you easy access to photos and videos uploaded to the popular Flickr and YouTube  websites     NOTE  You need to be connected to the Internet to use the Online Media function     YouTube    You can view the 30 most viewed video clips on YouTube by selecting YouTube from the Online Media  homepage  The video clips will be displayed as thumbnails  select a thumbnail to view the video clip s title and  number of views  Press  lt Enter gt  or double click a thumbnail to view the video     Alternatively  you can log into your YouTube account to view your favorite video clips  You need to be logged in  to save a video clip to your favorites     Flickr    26    Select Flickr to view 200 recently uploaded photos on Flickr  You can log into your Flickr account to view your  own photostream or your contacts    photos     You can also search for photos from your own stream  contacts    streams or all of Flickr     Chapter 1    Hardware Specifications and Configurations    Processor    Processor packing uFCPGA  Support Processor   Launch ULV Centrino  PDC  ICPM  10W CPU 
39. ered trademark of Intel Corporation    Pentium and Pentium II III are trademarks of Intel Corporation    Other brand and product names are trademarks and or registered trademarks of their respective holders     Conventions    The following conventions are used in this manual     SCREEN Denotes actual messages that appear   MESSAGES on screen    NOTE Gives bits and pieces of additional  information related to the current  topic    WARNING Alerts you to any damage that might  result from doing or not doing specific  actions     CAUTION Gives precautionary measures to  avoid possible hardware or software  problems    IMPORTANT Reminds you to do specific actions  relevant to the accomplishment of  procedures        Preface    Before using this information and the product it supports  please read the following general information     1     This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION  decided for Acer s  global  product offering  To better fit local market requirements and enhance product  competitiveness  your regional office MAY have decided to extend the functionality of a machine  e g   add on card  modem  or extra memory capability   These LOCALIZED FEATURES will NOT be covered  in this generic service guide  In such cases  please contact your regional offices or the responsible  personnel channel to provide you with further technical details     Please note WHEN ORDERING FRU PARTS  that you should check the most up to dat
40. es will be shown before    Equipment  Configuration Error         Memory Error at xxxx xxxx xxxxh  R xxxxh   W xxxxh       Incorrect password is specified    lt No error code gt  Battery critical LOW   In this situation BIOS will issue 4 short beeps  then shut down system  no message will show    lt No error code gt  Thermal critical High     In this situation BIOS will shut down system   not show message        Error Message List    Failure Fixed Disk Reconnect hard disk drive connector      Load Default Settings    in BIOS Setup Utility   Hard disk drive  System board    Stuck Key See    Keyboard or Auxiliary Input Device  Check    on page 60     Keyboard error See  Keyboard or Auxiliary Input Device  Check  on page 60     Keyboard Controller Failed See  Keyboard or Auxiliary Input Device    Check  on page 60     Run    Load Default Settings    in BIOS Setup  Setup Utility    Shadow RAM Failed at offset  nnnn BIOS ROM            System RAM Failed at offset  nnnn DIMM        ES  Extended RAM Failed at offset  nnnn DIMM    Keyboard locked   Unlock key switch Unlock external keyboard        64 Chapter 4    System battery is dead   Replace and run  Setup    System CMOS checksum bad   Default  configuration used    System timer error  Real time clock error    Previous boot incomplete   Default  configuration used    Memory size found by POST differed from  CMOS    Diskette drive A error    Incorrect Drive A type   run SETUP    System cache error   Cache disabled    CPU ID   DMA 
41. for preventing electrostatic discharge  Small Philips screw driver   Philips screwdriver   Plastic flat head screw driver    Tweezers    NOTE  The screws for the different components vary in size  During the disassembly process  group the    Chapter 3    screws with the corresponding components to avoid mismatch when putting back the components  When you remove the stripe cover  please be careful not to scrape the cover     41    42    General Information    Before You Begin    Before proceeding with the disassembly procedure  make sure that you do the following   1  Turn off the power to the system and all peripherals     2  Unplug the AC adapter and all power and signal cables from the system   3  Remove the battery pack     Chapter 3    Disassembly Procedure Flowchard    The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence  and instructs you on the components that need to be removed during servicing  For example  if you want to  remove the system board  you must first remove the keyboard  then disassemble the inside assembly frame in  that order     Main unit disassembly flow chart    Start    Battery  HDD BTCB Memory Thermal  module  LCM UPPER  Card reader Audio USB Wireless SSD VGA  board board board board board board    LCM module disassembly flow chart    L CM module    LCM Mylar  LCM Bezel  LCM Panel       Chapter 3 43    Removing the Battery Pack    1  Release the battery   2  Slide the battery latch then remove t
42. hapter 1 19    This chapter will guide you through each process     NOTE  This feature is only available on certain models  For systems that do not have a built in optical disc    burner  plug in an external optical disc burner before entering Acer eRecovery Management for  optical disc related tasks     To use the password protection feature of Acer eRecovery Management  you must first set the password  The  password is set by launching Acer eRecovery Management and clicking Settings        ws Acer eRecovery Management        Backup  Password for Restore Process  et Restore    i Settings Password Protection  Disabled    2 Help Create a New Password       Burn backup discs    From the Backup page of Acer eRecovery Management  you can burn the factory default image or back up  drivers and applications     1  Click on Start  gt  All Programs  gt  Acer  gt  Acer eRecovery Management     2  Acer eRecovery Management opens to the Backup page         Acer eRecovery Management          Backup   Create Factory Default Disc   Burn the factory default system to disc so that you can restore     your      to its factory default status if needed         settings    It is important to create the factory default disc before using  your PC     2  Restore      Help    Create Drivers and Applications Disc  Burn the drivers and applications to disc  Use this disc to reinstall    drivers or applications if you encounter any problems with them           3  Select the type of backup  factory defau
43. he battery                NOTE  Battery has been highlighted with the yellow circle as above image shows  Please detach the battery  and follow local regulations for disposal     44 Chapter 3    Removing the HDD and           3  Remove three screws on the HDD cover and remove HDD             Remove the screw on RAM cover and remove Both of RAM       as    merran    mepe    M2 5 4 5D 0 8T        Removing the Battery    5  Remove RTC battery          v    T                                         um          NOTE  RTC battery has been highlighted with the yellow circle as above image shows  Please detach the  RTC battery and follow local regulations for disposal     Chapter 3    45    Remove keyboard    6  Disconnect five latches on the keyboard        8  Remove Touch Pad FFC and lamp FFC         gt                               Remove FFC of main board    9  Use tweezers to remove the rubber foot on the back of the notebook  There are five rubber foots        46 Chapter 3    10  Remove all of the screws on the back of the notebook     _                 M2 5 4 5D 0 8T  15 Red     M2 4 4 5D 0 5T  2 Yellow     M2 5 4 5D 0 8T     Chapter 3       47    48    12  Remove the dummy                 13  Remove upper case and disconnect the connection between the audio board and upper case        15  Remove the FFC of the panel and audio board        Chapter 3    16  Remove the FFC of Bluetooth and SSD board                       Remove wireless          and thermal module    18  Release
44. ight  steady pressure is applied to the touchpad pointer  This symptom is not a hardware  problem  No service actions are necessary if the pointer movement stops in a short period of time     Chapter 4    Power On Self Test  POST  Error Message    The POST error message index lists the error message and their possible causes  The most likely cause is  listed first     NOTE  Perform the FRU replacement or actions in the sequence shown in FRU Action column  if the FRU  replacement does not solve the problem  put the original part back in the computer  Do not replace a  non defective FRU     This index can also help you determine the next possible FRU to be replaced when servicing a computer   If the symptom is not listed  see    Undetermined Problems  on page 75     The following lists the error messages that the BIOS displays on the screen and the error symptoms classified  by function     NOTE  Most of the error messages occur during POST  Some of them display information about a hardware  device  e g   the amount of memory installed  Others may indicate a problem with a device  such as the  way it has been configured     NOTE  If the system fails after you make changes in the BIOS Setup Utility menus  reset the computer  enter  Setup and install Setup defaults or correct the error     Chapter 4 63    Index of Error Messages    Error Code List    Equipment Configuration Error   Causes    1  CPU BIOS Update Code Mismatch    2  IDE Primary Channel Master Drive Error    THe caus
45. into the connector  A loose connection can cause an error     Power System Check    To verify the symptom of the problem  power on the computer using each of the following power sources   1  Remove the battery pack     2  Connect the power adapter and check that power is supplied   3     Disconnect the power adapter and install the charged battery pack  then check that power is supplied by  the battery pack     If you suspect a power problem  see the appropriate power supply check in the following list         Check the Power Adapter    on page 61          Check the Battery Pack    on page 61    Check the Power Adapter    Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power  adapter cable  See the following figure     Pin 1   19 to  20 5V  Pin 2  OV  Ground    1    1  If the voltage is not correct  replace the power adapter     2  If the voltage is within the range  do the following       Replace the System board   e    If the problem is not corrected  see  Undetermined Problems  on page 75   e    If the voltage is not correct  go to the next step     NOTE  An audible noise from the power adapter does not always indicate a defect   3  If the power on indicator does not light up  check the power cord of the power adapter for correct  continuity and installation     4  Ifthe operational charge does not work  see    Check the Battery Pack  on page 61   Check the Battery Pack    To check the battery pack  do the following   From
46. l distortion in the  center of the picture        Pan  amp  Scan displays the central portion of DVD titles in widescreen ratio  and allows you to drag the  display area to view different portions of the video     Chapter 1    Audio     Use Speaker Environment to choose between Headphones  SPDIF  2 Speakers or more speakers  depending on your audio equipment     Output Mode should be set to Stereo if you are using speakers  Dolby Surround  or Virtual Surround Sound if  you are using headphones  You can select from a variety of Virtual Surround Sound settings to create the  effects of different venues     NOTE  If your speakers are not capable of outputting lowfrequency signals  it is recommended that you do not  select Virtual Surround Sound  in order to avoid damaging your speakers     Audio Channel Expander should be used for better 4  or 6  speaker output     Dynamic Range Compression can compensate for different listening environments for enhanced audio  enjoyment     Photo     Use this page to set preferences for your slideshow when viewing photos     DVD     Acer Arcade Deluxe has several features and technologies to extend battery life while watching DVD movies   On this page  you can select whether you wish to turn the features off or not     NOTE  Turning on Extend Playback Time  will result in a small loss of playback performance     Flickr   Set your preferences for viewing and downloading images from Flickr     In each of the above sections  you can click Default 
47. lone  this key has the same effect as clicking on the Windows  key Start button  it launches the Start menu   It can also be used with other keys to provide a variety of functions      lt   amp   gt    Open or close the Start menu    lt   amp   gt      D    Display the desktop    lt    amp         E    Open Windows Explore      3              Search for a file or folder    lt    amp         G    Cycle through Sidebar gadgets     lt   amp   gt     lt L gt   Lock your computer  if you        connected to a network  domain   or switch users  if you re not connected to a  network domain        38        M    Minimizes all windows   lt   amp   gt     lt R gt   Open the Run dialog box     3        T    Cycle through programs on the taskbar     lt    amp        lt U gt   Open Ease of Access Center     lt    amp         X    Open Windows Mobility Center      amp         BREAK    Display the System Properties dialog box     8       lt SHIFT M gt   Restore minimized windows to the desktop       8       lt TAB gt   Cycle through programs on the taskbar by using  Windows Flip 3 D     lt   amp   gt     lt SPACEBAR   Bring all gadgets to the front and select Windows  Sidebar     lt CTRL gt     lt     gt     lt F gt   Search for computers  if you are on a network      lt CTRL gt     lt    gt     lt TAB gt   Use the arrow keys to cycle through programs   on the taskbar by using Windows Flip 3 D  NOTE  Depending on your edition of Windows Vista or Windows XP  some  shortcuts may not function 
48. lt Load default values for all SETUP item   Discard Changes Load previous values from CMOS for all SETUP items   Save Changes Save Setup Data to CMOS     BIOS Flash Utility    The BIOS flash memory update is required for the following conditions           New versions of system programs  LJ New features or options     Restore a BIOS when it becomes corrupted   Use the Phlash utility to update the system BIOS flash ROM     NOTE  If you do not have a crisis recovery diskette at hand  then you should create a Crisis Recovery  Diskette before you use the Phlash utility     NOTE  Do not install memory related drivers  XMS  EMS  DPMI  when you use the Phlash     NOTE  Please use the AC adaptor power supply when you run the Phlash utility  If the battery pack does not    contain enough power to finish BIOS flash  you may not boot the system because the BIOS is not  completely loaded     Fellow the steps below to run the Phlash   1  Prepare a bootable diskette   2  Copy the flash utilities to the bootable diskette     3  Then boot the system from the bootable diskette  The flash utility has auto execution function     Chapter 2 39    40    Chapter 2       Machine Disassembly and Replacement       This chapter contains step by step procedures on how to disassemble the notebook computer Aspire 3810T   3810TG 3810TZ 3810TZG for maintenance and troubleshooting     To disassemble the computer  you need the following tools                           Wrist grounding strap and conductive mat 
49. lt or drivers and applications  you would like to burn to disc    4  Follow the instructions on screen to complete the process    NOTE  Create a factory default image when you want to burn a bootable disc that contains your computer s  entire operating system as it was delivered to you from the factory  If you wish to have a disc that will    allow you to browse the contents and install selected drivers and applications  create a drivers and  application backup instead     this disc will not be bootable     20 Chapter 1    Restore  The restore feature allows you to restore or recover the system from a factory default image or from previously  created CD and DVD backups  You can also reinstall applications and drivers for your Acer system   1  Click on Start  All Programs  Acer  Acer eRecovery Management     2  Switch to the Restore page by clicking Restore              Backup    Completely Restore System to Factory Defaults  2  Restore    Restore your PC to factory default status  All data on     drive will    be deleted        Settings     Reboot needed       Help    Restore Operating System and Retain User Data  Restore only the operating system of your PC to the factory  defaults  Files from your user accounts will be transferred to                      This option will not remove persistent viruses or malware     Reboot needed     Reinstall Drivers or Applications  Reinstall Factory Default Drivers or Applications              3  You can choose to restore the system from 
50. n indicator turns on and LCD  is blank  But you can see POST on an external  CRT     No beep  power on indicator turns on and a  blinking cursor shown on LCD during POST     BIOS ROM  System board    Run    Load Default Settings    in BIOS Setup  Utility   RTC battery    System board   Enter Setup and see if fixed disk and drive A  are properly identified    Diskette drive   Hard disk drive   System board       Power source  battery pack and power  adapter   See    Power System Check    on page  61     Ensure every connector is connected tightly  and correctly     Reconnect the DIMM    LED board   System board   Power source  battery pack and power    adapter   See    Power System Check    on page  61     Reconnect the LCD connector   Hard disk drive   LCD inverter ID   LCD cable   LCD Inverter   LCD   System board    Reconnect the LCD connectors    LCD inverter ID   LCD cable   LCD inverter   LCD   System board   Ensure every connector is connected tightly  and correctly    System board    No beep during POST but system runs Speaker  correctly  System board       Chapter 4    InsydeH2O BIOS Beep Codes    Chapter 4    Verify Real Mode  Disable Non Maskable Interrupt  NMI          C oe            tat                 rt ise win ina POST aves                                Initialize CPU registers  L    98 T  L    98       rita                  Initialize     component   98 L  wawam                         iva tert its win ial POST anes      ars contr wor ang wm boot  rte Pos as
51. ng FRU     Se            If the problem remains  replace the following FRU one at a time  Do not replace a non defective FRU     System board     LCD assembly    Chapter 4 75    76    Chapter 4       Jumper and Connector Locations           E  eck EB       EB    Chapter 5       77    Bottom View    78    13 12                                                                                i                   ENG  EET     m       5           5  P E D        69  5                                              CN10 PCI E socket  CN11 SIM card socket    CN12 PCI E socket       Chapter 5       FRU  Field Replaceable Unit  List    This chapter gives you the FRU  Field Replaceable Unit  listing in global configurations of Aspire 3810T   3810TG 3810TZ 3810TZG  Refer to this chapter whenever ordering for parts to repair or for RMA  Return  Merchandise Authorization      Please note that WHEN ORDERING FRU PARTS  you should check the most up to date information available  on your regional web or channel  For whatever reasons a part number change is made  it will not be noted on  the printed Service Guide  For ACER AUTHORIZED SERVICE PROVIDERS  your Acer office may have a  DIFFERENT part number code from those given in the FRU list of this printed Service Guide  You MUST use  the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer  machines        NOTE  To scrap or to return the defective parts  you should follow the local government o
52. nue use battery until  power off  then charge battery      Battery pack   System board   Reconnect hard disk CD ROM drives   Hard disk connection board    System board       Enter BIOS Setup Utility to execute    Load  Default Settings   then reboot system     Reconnect hard disk CD ROM diskette drives   Press Fn F5  LCD CRT Both display  switching    System board    USB does not work correctly System board    Print problems     Serial or parallel port device problems     Ensure the    Parallel Port  in the    Onboard  Devices Configuration    of BIOS Setup Utility is  set to Enabled     Onboard Devices Configuration   Run printer self test    Printer driver   Printer cable   Printer   System Board   Ensure the    Serial Port       the Devices    Configuration  of BIOS Setup Utility is set to  Enabled     Device driver  Device cable  Device  System board       73    74    Keyboard Touchpad Related Symptoms    Keyboard  one or more keys  does not work     Touchpad does not work     Reconnect the keyboard cable   Keyboard   System board   Reconnect touchpad cable   Touchpad board   System board       Modem Related Symptoms    Internal modem does not work correctly     Modem phone port    Modem combo board  System board       NOTE  If you cannot find a symptom or an error in this list and the problem remains  see    Undetermined    Problems    on page 75     Chapter 4    Intermittent Problems    Intermittent system hang problems can be caused by a variety of reasons that have no
53. play error messages    Check for configuration errors  Check for keyboard errors                                       C    Initialize coprocessor if present             isa       aii Ps                R52 pes     _  wa          T ones       a               states Pompei                   Re initialize onboard I O ports        Ce                                                        45h  46h  48h  49h          4Bh   Ch  4Eh  50h  52h  54h  58h  59h  5      oBh  oCh  60h  62h  64h  66h  67h  68h  69h  6Ah  6Bh  6Ch  6Eh  70h  72h  76h  7Ch  7Eh    Chapter 4    Chapter 4    a        wa                      iis py concer               of ATA ives opera     9h   Initialize hard disk controllers     9h     e Q   Initialize local bus hard disk controllers              CO                   9   9                                                                  Install CD ROM for boot  Clear huge ES segment register    DER Fixup Multi Processor table   lt s Check for SMART drive  optional     1 2 Search for option ROMs  One long  two short beeps on  checksum failure     EE Shadow option ROMs    Initialize security engine  optional     W Set up Power Management    Enable hardware interrupts    8Ah  8Bh  Ch  8Fh  D       E  mama            oreo                 Initialize Typematic rate  m            aan ry ake  mwa  ma a       8x                               L    Eh                         _                                           eo         LL               COh   C2h   C3h   C4h   
54. rd    PCMCIA slot pin is damaged  PCMCIA slot assembly    Memory Related Symptoms       Memory count  size  appears different from Enter BIOS Setup Utility to execute  Load  actual size  Default Settings  then reboot system     DIMM  System board       Speaker Related Symptoms    In Windows  multimedia programs  no sound Audio driver  comes from the computer  Speaker    System board    Internal speakers make noise or emit no Speaker  sound  System board    Power Management Related Symptoms       The system will not enter hibernation Keyboard  if control is from the keyboard   Hard disk drive  System board    The system doesn t enter hibernation mode Press Fn 0 and see if the computer enters  and four short beeps every minute  hibernation mode     Touchpad   Keyboard   Hard disk connection board   Hard disk drive   System board    The system doesn t enter standby mode after   LCD cover switch  closing the LCD System board       72 Chapter 4    The system doesn t resume from hibernation  mode     The system doesn t resume from standby  mode after opening the LCD     Battery fuel gauge in Windows doesn   t go  higher than 90      System hangs intermittently     Peripheral Related Symptoms    Chapter 4    System configuration does not match the  installed devices     External display does not work correctly     Hard disk connection board   Hard disk drive  System board    LCD cover switch   System board   Remove battery pack and let it cool for 2  hours     Refresh battery  conti
55. rdinance or  regulations on how to dispose it properly  or follow the rules set by your regional Acer office on how to  return it     Chapter 6 79    Aspire 3810T 3810TG 3810TZ 3810TZG Exploded  Diagram       139780056301  ASSEMBLY MODULE VGA    80 Chapter 6    Chapter 6              SEPP  07                                 JUUS       ASSEMBLY PACKAGING COUNTRY KIT     4   moense  WSEMBIXPRCKRGNGIABEL                   5                  8                     T  38OBEWEN                  17      DM      E E    S9          NSEMBXSSD 0  Wak                               32  ora  ASSEMBIXBLUETOOTHWODUE              __  wama m    38          Powercon      3   N jw          81    82                                                                   eS ey                     4                        Z V                                                       mn zt                P     151080698201   ASSEMBLY CASE REAR DISPLAY OFFLINE          _    1510B0698301   ASSEMBLY CASE FRONT DISPLAY OFFLINE            3   604780012101   CAMERA MODULE LES       Chapter 6    Aspire 38101 3810TG 3810TZ 3810TZG FRU List    Accessory    WIRELESS ANTENNA LEFT 50 PCRON 013  WIRELESS ANTENNA RIGHT 50 PCRON 014    WIRELESS amp 3G COMBO ANTENNA LEFT   50 PCSON 001  WIRELESS amp 3G COMBO ANTENNA 50 PCSON 002  RIGHT    ADAPTER DELTA 65W 19V 1 7X5 5X11 AP 06501 026  YELLOW ADP 65JH DB A  LV5 LED LF   ADAPTER LITE ON 65W 19V 1 7X5 5X11   AP 06503 024  YELLOW PA 1650 22AC LV5 LED LF   ADAPTER HIPRO 65W 19V 1 
56. rizontal or vertical lines    displayed    Indicator Related Symptoms    Indicator incorrectly remains off or on  but  system runs correctly       Enter BIOS Utility to execute  Load Setup  Default Settings   then reboot system     Reconnect the LCD connectors     Keyboard  if contrast and brightness function  key doesn t work      LCD inverter ID  LCD cable  LCD inverter  LCD   System board    Reconnect the LCD connector   LCD inverter ID   LCD cable   LCD inverter   LCD   System board    LCD inverter ID  LCD inverter  LCD cable  LCD   System board    Reconnect the inverter board   Inverter board  System board       Power Related Symptoms    Power shuts down during operation    The system doesn t power on     Chapter 4       Power source  battery pack and power  adapter   See  Power System Check  on page  61     Battery pack   Power adapter   Hard drive  amp  battery connection board   System board    Power source  battery pack and power  adapter   See  Power System Check  on page  61     Battery pack   Power adapter   Hard drive  amp  battery connection board   System board    71    The system doesn   t power off  Power source  battery pack and power  adapter   See  Power System Check  on page  61     Hold and press the power switch for more than    4 seconds   System board  Battery can t be charged See  Check the Battery Pack  on page 61   Battery pack  System board       PCMCIA Related Symptoms    System cannot detect the PC Card  PCMCIA   PCMCIA slot assembly  System boa
57. s  reconnect the connector on the System board  If the error still remains   1  Reconnect the external diskette drive CD ROM module    2  Replace the external diskette drive CD ROM module    3  Replace the main board     Keyboard or Auxiliary Input Device Check    60    Remove the external keyboard if the internal keyboard is to be tested     If the internal keyboard does not work or an unexpected character appears  make sure that the flexible cable  extending from the keyboard is correctly seated in the connector on the system board     If the keyboard cable connection is correct  run the Keyboard Test     If the tests detect a keyboard problem  do the following one at a time to correct the problem  Do not replace a  non defective FRU     1  Reconnect the keyboard cables   2  Replace the keyboard   3  Replace the main board     The following auxiliary input devices are supported by this computer      Numeric keypad       External keyboard    If any of these devices do not work  reconnect the cable connector and repeat the failing operation     Chapter 4                               Memory errors might stop system operations  show error messages on the screen       hang the system     1  Boot      the diagnostics diskette and start the doagmpstotics program  please refer to main board     2  Go to the diagnostic memory in the test items     3  Press F2 in the test items     4  Follow the instructions in the message window     NOTE  Make sure that the DIMM is fully installed 
58. settings     System Time Sets the system time  The hours are Format  HH MM SS  displayed with 24 hour format   hour minute second   System Time  System Date Sets the system date  Format MM DD YYYY   month day year   System Date  System Memory This field reports the memory size of the  system   Total Memory This field reports the memory size of total  memory in the system     Video Memory Shows the Video memory size     Quiet Boot Determines if Customer Logo will be Option  Enabled or  displayed or not  shows Summary Screen   Disabled  is disabled or enabled   Enabled  Customer Logo is displayed  and  Summary Screen is disabled   Disabled  Customer Logo is not displayed   and Summary Screen is enabled     Network Boot Enables  disables the system boot from Option  Enabled or  LAN  remote server   Disabled   F12 Boot Menu Enables  disables Boot Menu during Option  Disabled or  POST  Enabled    D2D Recovery Enables  disables D2D Recovery function    Option  Enabled or  ml The function allows the user to create a Disabled  hidden partition on hard disc drive to store  operation system and restore the system  to factory defaults   SATA Mode Choose which mode of HDD mode  Please   Option  AHCI Mode or IDE  be careful for changing this setting  because  it might cause system fail to boot     NOTE  The sub items under each device will not be shown if the device control is set to disable or auto  This is  because the user is not allowed to control the settings in these cases        Ch
59. stem    Allows the user to specify the boot options    Allows the user to save CMOS setting and exit Setup     parameter if it is enclosed in square brackets  Navigation keys for a    particular menu are shown on the bottom of the screen  Help for parameters are found in the Item  Specific Help part of the screen  Read this carefully when making changes to parameter values   Please note that system information is subject to different models     Information       Information 0    CPU Type   CPU Speed  HDDOModel Name   HDDOSerial Number   HDD1 Model Name   HDD1 Serial Name   ATAPI Model Name   System BIOS Version   VGA BIOS Version     Serial Number   Asset Tag Number   Product Name   Manufacturer Name   UUID            lt  gt     F1    Esc    Security Boot Exit    Intel  R CoreCPU XXXX  XXXX GHz   Hitachi HTS545016B9A300  090227PBOBO0OQNGO7WZA    None    None  VXXXX  Intel V1744    XXXXXXXXXXXXXXXXXXXX  None   Aspirexxxx   Acer    XXXXXXXXXXXXXXXX    F5 F6    Enter       NOTE  The system information is subject to different models     CPU Type  CPU Speed    HDDO Mode Name    This field shows the CPU type of the system   This field shows the CPU speed of the system     This field shows the model name of HDD installed on primary  master    HDDO Serial Number This filed displays the serial number of HDD installed on primary  master     32       Chapter 2    HDD1 Mode          This field displays the model name of devices installed on  secondary master  The hard disk drive or optic
60. t Supports high definition digital video connections     network     Connects to a Kensington compatible computer  security lock     NOTE  Wrap the computer security lock cable around  an immovable object such as a table or handle of a  locked drawer  Insert the lock into the notch and turn    the key to secure the lock  Some keyless models are  also available        Chapter 1    Base view                                  1 Battery bay Houses the computer s battery pack   2   Battery lock Locks the battery in position   3 Memory Houses the computer s main memory          compartment  4   Hard disk bay Houses the computer s hard disk  Secured with       screws    5 Ventilation slots and   Enable the computer to stay cool  even after  cooling fan prolonged use   NOTE  Do not cover or obstruct the opening of the  fan   6 c Battery release latch   Releases the battery for removal   L J          Chapter 1    11    Touchpad Basics    12    The following teaches you how to use the touchpad        1 2 3 4    LJ Move your finger across the touchpad  2  to move the cursor        Press the left  1  and right  3  buttons located beneath the touchpad to perform selection and execution  functions  These two buttons are similar to the left and right buttons on a mouse  Tapping on the  touchpad is the same as clicking the left button              Execute Quickly click Tap twice  at the   Click once  turns  twice  same speed as the internal  double clicking      touchpad on and  mouse button 
61. t the Set Supervisor Password parameter and press the e key  The Set  Password box appears     Set Supervisor Password    Enter current password      Enter New Password      Confirm New Password       Type the current password in the Enter Current Password field and press e     Press e twice without typing anything in the Enter New Password and Confirm New Password fields  The  computer then sets the Supervisor Password parameter to    Clear        4  When you have changed the settings  press u to save the changes and exit the BIOS Setup Utility     36 Chapter 2    Changing    Password    1  Use the wand    keys to highlight the Set Supervisor Password parameter and press the e key  The Set  Password box appears     Set Supervisor Password    Enter current password      Enter New Password      ConBrm New Password       2  Type the current password in the Enter Current Password field and press e     Type a password in the Enter New Password field  Retype the password in the Confirm New Password  field     4  Press e  After setting the password  the computer sets the User Password parameter to  Set    5  If desired  you can enable the Password on boot parameter     6  When you are done  press u to save the changes and exit the BIOS Setup Utility   If the verification is OK  the screen will display as following     setup Notice  Changes have been saved       continue        The password setting is complete after the user presses u     If the current password entered does not mat
62. tains buttons to control the movie playback  select subtitles  adjust volume  select soundtrack  language and set advanced features     NOTE  Function availability will depend on what the optical disc being played supports     Clicking the stop button will stop the movie playback  and return you to the Cinema main screen  At the bottom  of the screen are buttons that allow you to resume the movie from the point it was stopped  restart the movie  from the beginning or eject the disk     Chapter 1 23    Videos     Click Videos to watch a video clip stored on your hard drive     NOTE  The Video feature is designed to play back many different kinds of video formats  Refer to the Video  help section for a full list of compatible formats  If you want to watch a DVD or VCD  use Cinema     Playing a video file   Click Videos to open a file browser to navigate to the video clip you want to view     To play a video file  double click on it  The video will play at full screen  The pop up control panel will appear at  the bottom of the screen when you move the mouse  To return to the Video page  click Stop     You can capture a still of a scene by clicking the Snapshot button in the pop up control panel     Recent Videos     Shows video clips saved recently  Double click on a clip to watch it     HomeMedia    HomeMedia is a program that lets you access and share media files and TV signals via your home network   HomeMedia gives you access to your network computers with Media Server and T
63. the computer  and video memory  If no activity is detected for a period of time  called an inactivity timeout    the computer stops some or all of these devices in order to conserve energy     This computer employs a power management scheme that supports the advanced configuration and power  interface  ACPI   which allows for maximum power conservation and maximum performance at the same  time  Windows handles all power saving chores for your computer     Acer PowerSmart            The Acer PowerSmart key uses the power saving features of your computer   s graphics sub system to reduce  overall power consumption  When you press the Acer PowerSmart key  the Windows graphics scheme will be    changed to Windows Vista Basic  screen brightness reduced and the graphics chip will be switched to a lower  speed     Press the Acer PowerSmart key again to return to your previous settings     Acer eRecovery Management    Acer eRecovery Management is a tool to quickly restore the system  You can back up restore the factory  default image  and reinstall applications and drivers     NOTE  All of the following content is for general reference only  Actual product specifications may vary     Acer eRecovery Management consists of the following functions      Backup       Create Factory Default Disc      Create Drivers and Applications Disc  L  Restore      Completely Restore System to Factory Defaults      Restore Operating System and Retain User Data    Reinstall Drivers or Applications    C
64. thing to do with a  hardware defect  such as  cosmic radiation  electrostatic discharge  or software errors  FRU replacement  should be considered only when a recurring problem exists     When analyzing an intermittent problem  do the following   1  Run the advanced diagnostic test for the system board in loop mode at least 10 times     2  If no error is detected  do not replace any FRU     3           error is detected  replace the FRU  Rerun the test to verify that there are no more errors     Undetermined Problems    The diagnostic problems does not identify which adapter or device failed  which installed devices are incorrect   whether a short circuit is suspected  or whether the system is inoperative     Follow these procedures to isolate the failing FRU  do not isolate non defective FRU    NOTE  Verify that all attached devices are supported by the computer     NOTE  Verify that the power supply being used at the time of the failure is operating correctly   See  Power  System Check  on page 61      1  Power off the computer     2  Visually check them for damage  If any problems are found  replace the FRU   3  Remove or disconnect all of the following devices       Non Acer devices  Printer  mouse  and other external devices  Battery pack  Hard disk drive  DIMM  CD ROM Diskette drive Module  e      Cards    Power on the computer     Determine if the problem has changed     If the problem does not recur  reconnect the removed devices one at a time until you find the faili
65. to return the Acer Arcade Deluxe settings to their default  values     Help     Click Help to view the Help file for detailed information on using Acer Arcade Deluxe     About     Click About to view the copyright and vendor information for Acer Arcade Deluxe     Albums    Acer Arcade Deluxe lets you view digital photos individually or as a slideshow  from any available drive on your  computer  Click Albums to open the main page     Click Photos to open a folder browser that shows both individual pictures and folders  Click on a folder to  open it     To view a slideshow  open the folder containing the pictures you wish to view  select all or some of the pictures  and click Slideshow  The slideshow is played at fullscreen resolution  Use the pop up control panel to control  the slideshow     You can also view a single picture by clicking on it  This opens the picture at fullscreen resolution     You can then use the onscreen controls to zoom in and out  and to pan in four directions     Editing Pictures    Choose Menu  gt  Fix and you can Rotate  Remove Red Eye  and Auto Fix  optimize the brightness and  contrast  pictures to improve the appearance of your images     Slideshow settings    To change slideshow settings refer to the Arcade section above     Chapter 1 25    Music    For convenient access to your music collection  click Music to open the Music homepage     Select the folder  CD or category that contains the music you want to listen to  Click Play to listen to the 
66. ures                                               60   External Diskette Drive Check                                        60   External CD ROM Drive Check                                       60   Keyboard or Auxiliary Input Device Check                               60   MEMON CHECK Z wore d loea UR M die vita ey raa                 ee ee ird u 61   Power System Check                                               61   To  cnpad Check  z        det dete eet ioi ed dbi n diui dee dul deed et 62   Power On Self Test  POST  Error Message                                 63   Index of Error Messages                                                 64  InsydeH2O BIOS Beep Codes                                            67   Index of Symptom to FRU Error Message                                   71  Intermittent Problems                                                   75  Undetermined Problems                                                 15   Jumper and Connector Locations 77  TONG Z                         17   PO ONE                      dus      ae cs                    78   FRU  Field Replaceable Unit  List 79  Aspire 3810T 3810TG 3810TZ 3810TZG Exploded Diagram                    80   Aspire 3810T 3810TG 3810TZ 3810TZG FRU List                            83    vill       System Specifications       Features    Below is a brief summary of the computer   s many feature     Operating system  qd Genuine Windows Vista      NOTE  Windows   Vista   Capable PCs come with Windo
67. vely  you  can go to Start  gt  All Programs  gt  Acer Backup Manager  gt  Acer Backup Manager  This will open the  Welcome screen  from this screen you will be taken through the three steps to setup scheduled back ups     Click Continue to proceed to the following screen  Click the   button and follow the onscreen instructions     1  Select the content you want to back up  The less content you select  the quicker the process will be  but it  will increase your risks of losing data     2  Select where you want the backup copies to be stored  You will need to select an external drive or your D   drive  Acer Backup Manager cannot store a backup on the source drive     3  Select how often you want Acer Backup Manager to create back ups     Once you have finished these three steps  backups will be created according to the schedule  You can also  create backups manually by pressing the Acer Backup Manager key     18 Chapter 1    If you wish to change your settings at any time  run Acer Backup Manager from the Start menu and go  through the steps outlined above     Acer Backup Manager    Welcome Follow these three easy steps to create backup copies of your documents and files     Select Source Select Destination Setup Schedule                Power management    This computer has a built in power management unit that monitors system activity  System activity refers to  any activity involving one or more of the following devices  keyboard  mouse  hard disk  peripherals connected  to 
68. vies  and video clips   Homemedia     connect to other devices wirelessly to share media content   Advanced     change settings  update your Arcade software  view the help file and About information  Albums     view photos stored on your hard disk or removable media             D D    Music     listen to music files in a variety of formats    LJ Online Media     browse online content from YouTube and Flickr    NOTE  While watching videos  optical discs or slideshows  your screensaver and power saving features         unavailable     NOTE  For more detailed information on the features of Acer Arcade  please refer to the Arcade Help menu   This can be accessed from the Arcade home page by selecting Help     Chapter 1    General controls    When watching video clips  movies or slideshows using full screen resolution  two pop up control panels are  shown when you move the pointer  They automatically disappear after several seconds  The Navigation  Controls panel appears at the top and the Player Controls panel appears at the bottom of the screen     Navigation controls    To return to the Arcade home page  click the Home button in the upper left corner of the window  To go up one  folder level while searching for content  click the arrow  The buttons in the upper right  minimize  maximize   close  have standard PC behaviors     To quit Arcade  click the Close button in the upper right corner of the window     Player controls    At the bottom of the window  the player controls    
69. ws   XP installed  and can be upgraded to    Windows   Vista   For more information on Windows   Vista   and how to upgrade  go to   Microsoft com windowsvista     Platform and memory      Intel  Centrino   2 mobile processor technology  featuring   e Intel   Core    dual processor SU series       Intel   Core    solo processor SU series   e Mobile Intel  GS45 Express Chipset     Intel   Wireless WiFi Link 5100   e Intel   Wireless WiFi Link 5150         Intel  Pentium   mobile processor SU series        Mobile Intel   GS45 Express Chipset     Acer InviLink    Noplify    802 11b g Draft N     System memory  Dual Channel SDRAM support  d Up to 2 GB of DDR3 1066 MHz memory  upgradeable to 4 GB using two soDIMM modules   d Up to 4 GB of DDR3 1066 MHz memory  upgradeable to 8 GB using two soDIMM modules     Display and graphics     16 9 aspect ratio     13 3       1366 x 768    Graphics     Mobile Intel   GS45 Express Chipset    Audio      High definition audio support        S PDIF  Sony Philips Digital Interface  support for digital speakers      MS Sound compatible       Built in stereo microphones    Chapter 1    Storage subsystem  Q 2 5  hard disk drive  solid state drive     5 in 1 card reader    Communication     Integrated Acer Crystal Eye webcam           WiFi WiMAX  Intel   Wireless WiFi Link 5150          WWAN   e UMTS HSPA at 900 MHz 2100 MHz and quadband GSM GPRS EDGE  850 900 1800 1900 MHz      e UMTS HSPA at 850 MHz 900 MHz 1900 MHz  2100 MHz and quad band GSM GPRS
    
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