Home

DELL E310dw

1. Machine Status Message Meaning Cooling Down The machine is cooling down Wait for a few seconds until the inside of the machine has cooled down Cancel Printing The machine is canceling the job Please Wait The machine is warming up Printing The machine is printing Ready The machine is ready to print Sleep In Sleep Mode Power Save Mode the machine acts as if it is turned off but it can still receive data Receiving a print job will wake the machine and it will start printing Deep Sleep In Deep Sleep Mode lower power consumption than Sleep Mode the machine acts as if it is turned off but it can still receive data If the machine does not receive data for a certain length of time while it is in Sleep Mode it enters Deep Sleep Mode Receiving a print job will wake the machine and it will start printing Dell Printer Hub Windows Only This software allows you to print documents with cloud services It also notifies you of the firmware software updates printer status and toner level For more information open the program and click on the top right of the main window to see the FAQs Introduction to Your Dell Machine 21 22 Introduction to Your Dell Machine Paper AandlinNg esu d parte dd Card tad ania COE haw anansedentodeubanseadde 25 Load and Print using the Paper Tray s 0 sssc0 0s000seneeeves xen rh en ne ea 25 Load and Print Paper in the Manual Feed Slot ore 28 Setthe Check SIZE Emm 33 Unprpi
2. Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 32 MB LCD liquid crystal display 16 characters X 1 line Power Source For US region 110 120 V AC 50 60 Hz For EU region 220 240 V AC 50 60 Hz Power Consumption Peak Approximately 1080 W Average Printing For US region Approximately 468 W at 77 F 25 C For EU region Approximately 455 W at 77 F 25 C Ready Approximately 58 W at 77 F 25 C Sleep For US region Approximately 3 9 W For EU region Approximately 5 4 W Deep Sleep For US region Approximately 0 8 W For EU region Approximately 1 5 W 7 Power Off For US region Approximately 0 02 W For EU region Approximately 0 06 W Dimensions 7 2 in 183mm 14 2 in 356mm 360mm Weights with supplies 15 0 Ib 6 8 kg Noise Level Sound Pressure Printing LpAm 50 dB A Ready LpAm 31 dB A Sound Power Printing LWAd 64 B A Ready LWAd 4 6 B A Temperature Operating 50 F to 90 F 10 to 32 C Storage 32 F to 104 F 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 35 to 85 without condensation Measured when the machine is connected to the USB interface Specifications 185 2 This condition is equivalent to Network standby mode the power consumption in this condition is that all wired network ports are connected and
3. 0 00 c cece cece cence hen 72 Change the Graphic Quality Macintosh 0 0 c cece cece cece Ie 72 Reduce Paper Curl MacintoSh 0 00 ccc ccc ccc cee ene nen n ene A EE AREE EERE EE EEDS 73 Improve Toner Fixing Macintosh 0 0 c cece cece eee tenn mmn 73 Adjust the Print Density Macintosh 0 0 00 00 c ccc cc ccc cee IRR rn 74 Skip Blank Pag Macintosh seccccare cas neeneea cw aeecrnes dy pa eb Fh d RR e ER EG Ah d n 74 Monitor the Status of the Machine from Your Computer Macintosh 0 ccc cc ccc cece eee n tence ea eues 74 Adjust Print Settings from the Machine s Control Panel 00c cence sees 75 Cancel Print Job wi iccnccisdidesendd iedeed tikia laden KER WE PEE NE PEE PATEE NU E EE Nr eei 75 Change 2 Sided Print Settings orci ce erede caun mended nE ER PEI dod ed de RERA ARA EE S 75 Auto Continue isses oic youre adders eR Re rinii eheti veii N EERE EEE EE E EEE OEE E 76 Restore Printer Factory Settings 0 0 cece cece cence nnn ene e m a 76 Printthe Internal Font EIST ase erbe feret eR RESIRR ROSE RRDREEREREE M WERE E RU DRE ERU P AULAE ES 76 Printa List of Printer Settings i orn ADR der i Rev RRDI I RUPEM ENISEPET LRMRRPDAMEG RE NEUE 76 Inscr E TAMTTTM 76 DG WOM ooo comm ET pPUEAPPSOMMENPHMEPE UDINE DERE EIE 19 Get Started MC PPP 19 Contents 5 6 Supported Basic Network Features cerceii racte
4. Select Your Network Connection Type You must identify your network connection type wired network connection or wireless network connection Wired Network Connection Examples Identify your wired network connection type Peer to Peer or Network Shared environment Wireless Network Connection Examples Identify your wireless network connection type Infrastructure mode Ad Hoc mode or Wi Fi Direct mode Wired Network Connection Examples Identify your wired network connection type Peer to Peer or Network Shared environment Peer to Peer Printing Using TCP IP In a Peer to Peer environment each computer sends and receives data directly to and from each device There is no central server controlling file access or printer sharing Network Shared Printing In a Network Shared environment each computer sends data via a centrally controlled computer This type of computer is often called a Server or a Print Server Its job is to control all print jobs Peer to Peer Printing Using TCP IP In a Peer to Peer environment each computer sends and receives data directly to and from each device There is no central server controlling file access or printer sharing 80 Network TCP IP TCP IP 1 Router 2 Network Machine your machine NOTE In a smaller network of two or three computers we recommend the Peer to Peer printing method as it is easier to configure than the Network Shared printing method NO
5. Select the profile you want to delete Click Delete Print 7 Click Yes 8 Click Close Change the Default Print Settings Windows When you change print settings from within a program the changes apply only to the items you are printing in that program at that time To select print settings to use for all of your Windows programs all the time use these steps to change the default print settings 1 Do one of the following For Windows Server 2003 Click Start gt Printers and Faxes For Windows Vista and Windows Server 2008 Click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows 7 and Windows Server 2008 R2 Click Start gt Devices and Printers e For Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware and Sound group click View devices and printers e For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers e For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Dell Printer E310dw icon and then select Printer properties If printer driver options appear select your printer driver 3 Click the
6. garbage Check the settings in your application to make sure they are set up to work with your machine 126 Troubleshooting The machine prints the first couple of pages correctly then some pages have missing text Check the settings in your application to make sure they are set up to work with your machine Your computer is not recognizing the full signal of the machine s input buffer Make sure you connected the interface cable correctly The machine does not print on both sides of the paper even though the printer driver setting is 2 sided Check the paper size setting in the printer driver You must select Letter Legal or Folio For US region For EU region select A4 paper that is 16 to 28 Ib 60 to 105 g m Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time The machine does not feed paper If there is paper in the paper tray make sure it is straight If the paper is curled straighten it Sometimes it is helpful to remove the paper turn the stack over and put it back in the paper tray Reduce the amount of paper in the paper tray and then try again Make sure Manual is not selected for Paper Source in the printer driver Clean the paper pick up rollers The machine does not feed paper from the Manual feed slot Use both hands to push one sheet of paper firmly into th
7. V Improve Gray Printing E Improve Pattem Printing V Improve Thin Line Use System Halftone Setting True Type Mode Mode Print as Graphics Use Printer TrueType Fonts Lok ca jJ D j He j 5 Click OK 6 Complete your print operation Improve Gray Printing Windows You can improve the image quality of a shaded area 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Print Settings drop down list select Manual and then click the Manual Settings button 4 Select the Improve Gray Printing check box Print 45 5 Click OK to return to the printer driver window 6 Click OK 7 Complete your print operation Improve Pattern Printing Windows You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on your computer screen 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Print Settings drop down list select Manual and then click the Manual Settings button Select the Improve Pattern Printing check box Click OK to return to the printer driver window Click OK 4 Oo c Ww Complete your print operation Impro
8. WPS AOSS Wireless Network Only If your wireless LAN access point router supports either WPS PBC or AOSS automatic wireless mode you can configure your Dell machine without a computer NOTE WPS refers to Wi Fi Protected Setup NOTE PBC refers to Push Button Configuration NOTE AOSS refers to AirStation One Touch Secure System 112 Network WPS w PIN Code Wireless Network Only If your wireless LAN access point router supports WPS PIN method you can configure your Dell machine without a computer NOTE WPS refers to Wi Fi Protected Setup WLAN Status Wireless Network Only Status This field displays the current wireless network status Signal This field displays the current wireless network signal strength Channel This field displays the current wireless network channel Speed This field displays the current wireless network speed SSID This field displays the current wireless network SSID The display shows up to 32 characters of the SSID name Comm Mode This field displays the current wireless network communication mode Set to Default Select the Set to Default option to reset each wired or wireless setting to the factory default Wired Enable Wired Network Only Set the Wired Enable option to On when you want to use a wired network connection WLAN Enable Wireless Network Only Set the WLAN Enable option to On when you want to use a wireless network connection
9. 8 Click the Media Type pop up menu and then select the type of paper you are using 9 Change other printer settings if needed 10 Click Print Set Print Options Macintosh Print in Toner Save Mode Macintosh This feature conserves your toner by using less toner to print documents print appears lighter but is still readable Print Multiple Copies of the Same Document Macintosh Print on Both Sides of the Paper Macintosh Change the Paper Size Macintosh Paper Size choices include a large selection of standard paper sizes Change the Orientation of Your Print Portrait or Landscape Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Reverse Print Macintosh This setting rotates the printed image 180 degrees e Flip Horizontally Macintosh The Flip horizontally option reverses the printout horizontally from left to right Scaled Print Macintosh This option lets you enlarge or reduce the pages in your document to fit your printed paper size Change the Media Type Macintosh To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type Change the Resolution Macintosh You can choose the print resolution As print resolution and speed are related the higher the resolution the longer it will take to print the document 64 Print Reduce or Enlarge Document Layo
10. Wi Fi Direct This type of connection is a Wi Fi standard that allows devices to connect with each other without a wireless access point using secured method Network Reset Select the Network Reset option to reset the print server to its default factory settings Network 113 114 Network SECUN ee aa a A E bust veuseuenees coeanaveusuneoebutes ap 117 Lock the Machine Settings suse ome sco erre ha par nce nd n orba hos a ea 117 Before Using Network Security Features 2 cece cece eee nee 118 Supported Security Protocols and Features 0 c cece cece cee eee eee eens 118 Send an Email OCCU cos oscila actu deu d hr nO did o Dichdciur ile sCudc ooa aai d dci nd 119 115 116 Security Lock the Machine Settings Before turning on the machine s access lock feature make a careful note of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service Before Using Network Security Features Your Dell machine employs some of the latest network security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine Supported Security Protocols and Features Send an Email Securely Lock the Machine Settings Before turning on the machine s access lock feature make a careful note
11. configured to pass data between the two devices You must configure the IP address on your Dell machine before you configure this setting For Windows Server 2008 Windows Server 2012 and Windows Server 2012 R2 you must install Print Services Insert the Installer CD ROM Open Windows Explorer and navigate to your CD ROM drive and then select install gt bin gt ComDLL gt Data Double click PnPDrvInst exe or dpinstx86 exe If the User Account Control screen appears do one of the following Windows Vista Click Allow e Windows 7 Windows 8 Click Yes Do one of the following Windows Vista Click Start gt Network The machine s Web Services Name appears with the printer icon Right click the machine you want to install e Windows 7 Click Start gt Control Panel gt Network and Internet gt View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install e Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Change PC settings gt Devices gt Add a device The machine s Web Services Name appears e Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Change PC settings gt PC amp devices gt Devices gt Add a device The machine s Web Services Name appears Network 10
12. is Auto the machine will attempt to set the IP address and Subnet Mask from a boot server such as DHCP If a boot server cannot be found an APIPA IP address will be allocated such as 169 254 001 254 000 255 If the Boot Method of the machine is set to Static you must manually enter an IP address from the machine s control panel Reset Menu Level 1 Description Network Restores all network settings of the internal print server to the factory settings Factory Reset settings to the factory settings Resets the machine and restores the printer settings including command Machine Settings 181 182 Machine Settings DBBOCIMCHPONIB oue dx nda dd en ean TRA Jr ed Caton manteca rar fa d a E d 185 General SpecificatlOliS usd ure am hr E aba we Ro aO o Roads o dc d UR 185 Print Media Specifications usus use dubai dug n E aeu a aC CERE EH n e RR NOn RC Ed 186 Printer Specifications ST 186 Interface Specifications xac oai dior obo acid piod ne pa aeaare Dp hi dens add needa ts 187 Supported Protocols and Security FeaturesS 00 c cece eee eee eee eens 187 Computer Requirements Specifications sick ive cses key pan ro rna RR n n 187 183 184 Specifications General Specifications Print Media Specifications Printer Specifications nterface Specifications Supported Protocols and Security Features Computer Requirements Specifications General Specifications
13. 203 204 Glossary This is a comprehensive list of features and terms that appear in Dell manuals Availability of these features depends on the model you purchased A Ad Hoc Mode The mode of operation in a wireless network in which all devices machines and computers are connected without an access point router AES Advanced Encryption Standard AES is the Wi Fi authorized strong encryption standard A0SST AirStation One Touch Secure System AOSS is a system provided by Buffalo Technology AOSS allows you to configure a secure wireless connection with the push of a button APIPA If you do not assign an IP address manually using the control panel for LCD models of the machine or automatically using a DHCP BOOTP or RARP server the Automatic Private IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 ARP Address Resolution Protocol ARP performs mapping of an IP address to a MAC address in a TCP IP network Authentication Most wireless networks use some kind of security settings These security settings define the authentication how the device identifies itself to the network and encryption how the data is encrypted as it is sent on the network If you do not correctly specify these options when you are configuring your Dell wireless machine it will not be able to connect to the wireless network Therefore care must be taken when configuring thes
14. MILII LU Sed ME EM E DEM EU ME 208 r O IM 208 CLEMENT 209 Paioskibsenerwebec 4 de ew EP Vet nde Det E ILE MEER RR a iene pel s Days e a e PI INE ME 209 HionrebenafertibvaxtURU SII px LUNES MEDIAM ILE Mena dee SL DIMUS naam LIN ILU DI SEC LEE 209 ET 210 prm 211 pc Meia EErEE E EEE AE ES EEEE NEA ET E EE PEDO DN E A TA OE EEEE NETE 211 C ea SEE E A E E E E POPE 211 INDEX NEMPE 213 Contents 11 12 Contents Before You Use Your Dell Machine 00 00 cee eee eee eee 15 Definitions of Notes 0 cc cee cee cc RR RRRRIRRRRRRRAR 3 anu t rne important NOE EET 13 Before You Use Your Dell Machine Definitions of Notes Important Note Definitions of Notes We use the following symbols and conventions throughout this User s Guide IMPORTANT NOTE ORRERA Italics Courier New Important Note WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary informa
15. Select the print command in your application Print 41 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages 1 in 3x3 Pages 1 in 4x4 Pages or 1 in 5x5 Pages option 4 Select the Print cut out line check box if needed Print cut out line Prints a faint cut out line around the printable area so that you can easily cut it out 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Print on Both Sides of the Paper Windows Select Letter Legal or Folio sized paper when using the automatic 2 sided printing function Make sure the back cover is closed If paper is curled straighten it and put it back in the paper tray Use regular paper or thin paper DO NOT use bond paper f the paper is too thin it may wrinkle When you use the manual 2 sided printing function it is possible there may be paper jams or poor print quality 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2
16. Do not put more than one sheet of paper in the manual feed slot at one time as it may cause a jam NOTE Make sure the paper is straight and in the correct position in the manual feed slot If itis not the paper may not be fed correctly resulting in a skewed printout or a paper jam 5 Send your print job to the machine NOTE Change your print preferences in the Print screen before sending the print job from your computer 6 After the printed page comes out from the back of the machine load the next sheet of paper in the manual feed slot Repeat for each page that you want to print 7 Close the back cover the face up output tray until it locks in the closed position Load and Print on Envelopes in the Manual Feed Slot When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Open the machine s back cover the face up output tray NOTE The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot PaperHandling 31 2 Pull down the two levers one on the left side and one on the right side as shown in the illustration 5 Using both hands put one envelope in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go 32 Paper Handling NOTE Load the envelope into the manual feed slot with the printing surface facing up NOTE
17. Reset the Network Settings to the Factory Settings 109 Printthe WLAN Report c cuneta uro Ende HR UM REED m ele reti Ma RU Rd PU d rnb kb RUD GL dni 109 Wireless LAN Report Error Codes sssssssssssssssssssse III me 109 Network Menu on the Dell Control Patel 3 cu cR Era np a ER RET Phu 111 CRAP a iets 111 Ethernet Wired Network Only 0 ccc cece cece een e enn he nean 112 Wired Status 35 chidwekoheiiaueew a a aa a a a aaan Ea dieters 112 QAAE GIC Shanan a AEE EE EE SE A E E E A O R 112 WLAN Assistant Wireless Network Only 00 00 cc ccc cece cece ene riera nna 112 Setup Wizard Wireless Network Only 0 00 cc ccc cece cence IIR Hh hann 112 WPS AOSS Wireless Network Only 0 000 ccc cece cece ence eee A HH na 112 Contents 7 WPS w PIN Code Wireless Network Only 0 0 00 cc ccc cece eee IRR mh 113 WLAN Status Wireless Network Only 0 0 ccc ccc ccc cece een tence hne 113 Set to Default zisnscessuse testis b iw RUE IG Meese rad DARIN REE E EE I a Dare d cer eee 113 Wired Enable Wired Network Only 0 ccc c cece cece cee II e em e 113 WLAN Enable Wireless Network Only 0 0 0 ccc cece cece tenet e tenet n teen me 113 DS P EUREUPEUEMTMTTT 113 Network Reset ziii cxt ni ore td otal te eg eee dedu A nenne Tu POPE VOR OO Dm dieit 113 5 SECUND M TE 117 Lock the Machine Settings uisu ina bear bkeosce pr d
18. exact format for doing this is not standardized so you will need to see your system documentation to determine how to enter this information many UNIX systems also have template examples in the bootptab file that you can use for reference Some examples of typical etc bootptab entries include DELL310107 1 00 80 77 31 01 07 192 168 1 2 and DELL310107 ht ethernet ha 008077310107 ip 192 168 1 2 Certain BOOTP host software implementations will not respond to BOOTP requests if you have not included a download filename in the configuration file If this is the case create a null file on the host and specify the name of this file and its path in the configuration file As with RARP the print server will load its IP address from the BOOTP server when the machine is powered on Configure the IP Address Using RARP Before you configure the IP address using Reverse Address Resolution Protocol RARP you must set the machine s Boot Method to RARP To change the Boot Method use the machine s control panel or Web Based Management The Dell print server s IP address can be configured using the RARP facility on your host computer This is done by editing the etc ethers file if this file does not exist you can create it with an entry similar to the following 00 80 77 31 01 07 DELL008077310107 or DELL008077310107 for a wireless network Network 107 where the first entry is the MAC Address Ethernet Address of the pri
19. rise to a specified temperature within the specified time The fusing unit is too hot Press and hold i9 to turn off the machine wait a few seconds and then turn it on again Leave the machine idle for 15 minutes with the power on Size Error DX The paper size specified in the printer driver and the machine s menu are not available for automatic 2 sided printing Press and hold X Cancel for about two seconds to cancel a print job Open the front cover and close it Choose a paper size supported by 2 sided printing Paper sizes available for automatic 2 sided printing are Letter Legal and Folio The paper in the tray is not the correct size and is not available for automatic 2 sided printing Load the correct size of paper in the tray and set the tray for that paper size Paper sizes available for automatic 2 sided printing are Letter Legal and Folio Size Mismatch The paper in the tray is not the correct size Load the correct size of paper in the tray and set the size of paper to the tray 136 Troubleshooting print The toner cartridge is near the end of its life Toner Ended Continue It is time to replace the toner cartridge Replace the toner cartridge with a new one mode Toner Low If the LCD displays this message you can still Order a new toner cartridge now so you have it when the LCD displays Replace Toner Clear the Paper Jam Alw
20. Area The figures below show maximum unprintable areas from the edges of the most commonly used paper sizes The measurements may vary depending on the paper size or settings in the application you are using 1 3 NOTE Do not attempt to print into these areas your output will not reflect anything in these areas Usage Document Size Top 1 Left 2 Bottom 3 Right 4 Print Letter 0 16 in 4 23 mm 0 16 in 4 23 mm At 0 16 in 4 23 mm 0 16 in 4 23 mm Using Special Paper Always test paper samples before purchasing them to ensure desirable performance DO NOT use inkjet paper it may cause a paper jam or damage your machine If you use bond paper paper with a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples 34 PaperHandling with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you use any of the types of paper listed above they may damage your machine T his damage is not covered
21. IP address when the Boot Method is set to any setting except Static APIPA Automatically allocates the IP address from the link local address range IPv6 Enables or disables the IPv6 protocol Ethernet Chooses the Ethernet link mode Wired Status Displays Ethernet link status AC Address i Displays MAC address of the machine Set to Restores wired network settings of the internal print server to the Default factory settings Wired Enable Turns the wired interface on or off WLAN TCP IP Boot Method Chooses the IP method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address IP Boot Tries Specifies the number of attempts the machine will try to obtain an IP address when the Boot Method is set to any setting except Static APIPA Automatically allocates the IP address from the link local address range IPv6 Enables or Disables the IPv6 protocol Setup Wizard Configures the wireless network settings using the setup wizard WPS AOSS Configures the wireless network settings using WPS or AOSS method WPS w PIN Configures the wireless network settings using WPS with a PIN Code code WLAN Status Status Displays wireless Ethernet link status Signal Displays the signal condition Channel Displays the channel in use when Status is Active Speed Displays the connecting speed when Status is Active SSID Displays SSID Comm Mode Displays
22. Machine Cannot Print over the Network Cause Action Interface Your security software blocks Some security software might block access without showing a Wired Wireless your machine s access to the security alert dialog box even after successful installation network To allow access see the instructions for your security software or ask the software manufacturer Your Dell machine was not Confirm the IP address and the Subnet Mask Wired Wireless assigned an available IP address Verify that both the IP addresses and Subnet Masks of your computer and the Dell machine are correct and located on the same network For more information about how to verify the IP address and the Subnet Mask ask your network administrator Troubleshooting 131 The failed print job is stillin Ifthe failed print job is still in your computer s print queue Wired Wireless your computer s print queue delete it Otherwise double click the printer icon in the following folder and cancel all documents Windows Server 2003 Click Start gt Printers and Faxes Windows Vista Click Start gt Control Panel gt Hardware and Sound gt Printers e Windows 7 Click o9 Start gt Devices and Printers gt Printers and Faxes Right click your Dell machine and select See what s printing Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control
23. NetBIOS name can be found in the Network Configuration Report NOTE For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen No password is required by default Type a password if you have set one and then click gt Click the Network tab Click Protocol in the left navigation bar In the SMTP field click Advanced Setting and make sure the status of SMTP is Enabled Configure the SMTP settings For more information see the Help text in Web Based Management Confirm that the email settings are correct after configuration by sending a test email If you do not know the SMTP server settings contact your network administrator or Internet Service Provider ISP When finished click Submit The Test E mail Send Configuration dialog box appears Follow the instructions in the dialog box to test the current settings Send an Email with User Authentication Your Dell machine supports the SMTP AUTH method to send email via an email server that requires user authentication This method prevents unauthorized users from accessing the email server You can use SMTP AUTH method for email notification and email reports available for certain models NOTE We recommend using Web Based Managementto configure the SMTP authentication Email Server Settings 120 Security You must configure your machine s SMTP authentication method to match the method used by email server For details
24. PSK authentication method enables a Wi Fi Protected Access Pre shared key WPA PSK W PA2 PSK which enables the Dell wireless machine to associate with access points using TKIP for WPA PSK or AES for WPA PSK and WPA2 PSK WPA Personal WPS Wi Fi Protected Setup WPS is a standard that allows setup of secured wireless network WPS was created by the Wi Fi Alliance in 2007 212 Glossary INDEX A About Using Setting Lock 117 Advanced Network Features 101 Advanced Printing Methods 54 APIPA 108 ARP 108 Auto Continue 76 Basic Printing Methods 39 Before Printing 39 Before You Use Your Dell Machine 15 BOOTP 107 C Cancel a Print Job 75 Change 2 Sided Print Settings 75 Change the Default Print Settings 63 Clean the Machine 163 Clear the Paper Jam 137 Control Panel Overview 20 D Definitions of Notes 15 Dell Printer Hub 21 DHCP 107 E Environmental Information Notice 195 Error and Maintenance Messages 135 Error Messages 128 Ethernet Wired Network Only 112 INDEX 213 F Front View and Back View 19 G General Settings 175 Get Started 79 Important Note 15 Improve the Print Quality 144 Introduction to Your Dell Machine 19 IP Address 106 L Learn to Use Network Management Utilities 84 Locate the Machine s Network Settings 86 Lock the Machine Settings 117 MAC Address 112 Machine Information 150 Machine Settings 175 Menu Table 177 Network 79 Network Menu on the Dell Control
25. Panel In the Hardware and Sound group click View devices and printers gt Printers Windows Server 2008 Click Start gt Control Panel gt Printers Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel In the Hardware group click View devices and printers gt Printers e For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click your Dell machine and select See what s printing OS X v10 8 x Click the System Preferences gt Print amp Scan OS X v109 x 10 10 x Click the System Preferences gt Printer amp Scanner Your Dell machine is not Print the WLAN Report to check the error code on the printed Wireless connected to the wireless report network If you have checked and tried all of the above but your Dell machine still cannot print uninstall the printer driver and reinstall it 132 Troubleshooting My Dell Machine is not Found on the Network Even After Successful Installation Cause Action Interface Your security software blocks Some security software might block access without showing a Wired Wireless your machine s access to the security alert dialog box even after successful installation network To allow access see the instructions for your security software or ask the manufacturer Your De
26. Panel 111 Network Problems 127 Network Reset 113 0 Other Problems 134 214 INDEX P Paper Handling 25 Print 39 Print a Document 64 Print a List of Printer Settings 76 Printing Problems 126 Print the Internal Font List 76 RARP 107 Replace Supplies 155 Restore Printer Factory Settings 76 Routine Maintenance 155 S Security 117 Select a Print Profile 62 Set Print Options 64 Set the Check Size 33 Set to Default 113 Setup Wizard Wireless Network Only 112 Status Messages 21 T TCP IP 80 111 Test Print 76 Troubleshooting 125 U Unprintable Area 34 Using Special Paper 34 W Wi Fi Direct 113 INDEX 215 Wired Enable Wired Network Only 113 Wired Network Connection Examples 80 Wired Status 112 Wireless Network Connection Examples 82 WLAN Assistant Wireless Network Only 112 WLAN Enable Wireless Network Only 113 WLAN Status Wireless Network Only 113 WPS AOSS Wireless Network Only 112 WPS w PIN Code Wireless Network Only 113 216 INDEX
27. Pull the envelope out completely when you reload the envelope into the manual feed slot NOTE Do not put more than one envelope in the manual feed slot at one time as it may cause a jam NOTE Make sure the envelope is straight and in the correct position on the manual feed slot If it is not the envelope may not be fed correctly resulting in a skewed printout or a paper jam 6 Send your print job to the machine NOTE Change your print preferences in the Print dialog box before sending the print job from your computer Settings Options for Envelopes Paper Size Com 10 DL C5 Monarch Media Type Envelopes Env Thick Env Thin 7 After the printed envelope comes out of the machine put in the next envelope Repeat for each envelope that you want to print 8 When you have finished printing return the two levers that you adjusted in former step back to their original positions 9 Close the back cover the face up output tray until it locks in the closed position Set the Check Size Your Dell machine s Check Size setting causes the machine to display a message when you remove the paper tray from the machine asking if you changed the paper size The default setting is On 1 Press A or V to select the Paper Tray option and then press OK 2 Press A or V to select the Check Size option and then press OK 3 Press A or V to select the On or Off option and then press OK PaperHandling 33 Unprintable
28. To use ARP type the following command arp s ipaddress ethernetaddress ipaddress Where ethernetaddress is the MAC Address Ethernet Address of the print server and ipaddress is the IP address of the print server For example Windows systems Windows systems require the hyphen dash character between each digit of the MAC Address Ethernet Address arp s 192 168 1 2 00 80 77 31 01 07 ping 192 168 1 2 UNIX Linux systems Typically UNIX and Linux systems require the colon character between each digit of the MAC Address Ethernet Address arp s 192 168 1 2 00 80 77 31 01 07 ping 192 168 1 2 NOTE You must be on the same Ethernet segment to use the ARP command that is there cannot be a router be tween the print server and operating system If there is a router you may use BOOTP or other methods to enter the IP address If your administrator has configured the system to deliver IP addresses using BOOTP DHCP or RARP your Dell print server can receive an IP address from 108 Network any one of these IP address allocation systems so you will not need to use the ARP command The ARP command works only once For security reasons when you have successfully configured the IP address of a Dell print server using the ARP command you cannot use the ARP command again to change the address The print server will ignore any attempts to do this To change the IP address again use Web Based Management TELNET using th
29. a unique number assigned for the machine s network interface You can check your machine s MAC Address on the Dell machine s control panel and in the Network Configuration Report mDNS Multicase DNS mDNS allows the Dell print server to automatically configure itself to work in an OS X Simple Network Configuration system NetBIOS Name Resolution Network Basic Input Output System NetBIOS name resolution enables you to obtain the IP address of the other device using its NetBIOS name during the network connection Network Configuration Report The Network Configuration Report prints a report listing the current network configuration including the network print server settings Network Connection Repair Tool The Network Connection Repair Tool is a program Dell provides to correct the driver s settings so that they match the machine s network settings To use the Network Connection Repair Tool ask your network administrator Network Key The Network Key is a password which is used when the data is encrypted or decrypted The Network Key is also described as the Password Security Key or Encryption Key The table shows the number of characters of the key to use for each setting Open system Shared key with WEP This key is a 64 bit or a 128 bit value that must be entered in an ASCII or hexadecimal format 208 Glossary ASCII Hexadecimal 64 40 bit Uses five text characters Uses 10 digits of hexadecimal data For example WSLAN c
30. all wireless network ports are activated 3 Measured according to IEC 62301 Edition 2 0 ower consumption varies slightly depending on the usage environment 4 P pt lightly depending on tl g t Print Media Specifications Paper Paper Tray Paper Type Plain Paper Thin Paper Recycled Paper Input Paper Size A4 Letter A5 A5 Long Edge A6 Executive Legal Folio Paper Weight 16 to 28 Ib 60 to 105 g m Maximum Paper Up to 250 sheets of 20 Ib 80 g m plain paper Capacity Manual Feed Slot Paper Type Plain Paper Thin Paper Thick Paper Thicker Paper Recycled Paper Bond Paper Label Envelope Env Thin Env Thick Paper Size Width 3 0 to 8 5 in 76 2 to 215 9 mm Length 5 to 14 in 127 to 355 6 mm Paper Weight 16 to 43 Ib 60 to 163 g m Paper Face Down Output Tray Up to 100 sheets of 20 Ib 80 g m Plain Paper face down Output delivery to the face down output paper tray dl Face Up Output Tray One sheet face up delivery to the face up output tray 2 sided Automatic 2 sided Paper Type Plain Paper Thin Paper Recycled Paper Printing Paper Size For US region Letter Legal Folio For EU region A4 Paper Weight 16 to 28 Ib 60 to 105 g m For labels we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging Printer Specifications Automatic 2 sided Print Yes Emulation P
31. and the printed materials in the original carton with the original packing material as shown below Routine Maintenance 171 NOTE Putthe AC power cord and printed materials in the original carton as shown in the illustration 11 Close the carton and tape it shut 172 Routine Maintenance Machme Settings secos adatta Pared sad qud Qa Parma RE Fara d baba cae 175 General Settings caa id a don DR eR Ur EROR uu ow a lug och d ri dac itd 175 Menu Table renea na E E E AOE O 177 173 174 Machine Settings General Settings Menu Table General Settings Set Sleep Mode Countdown The Sleep Mode or Power Save Mode setting can reduce power consumption Select how long the machine must be idle before it goes into Sleep Mode The Sleep Mode timer is reset when the machine receives a print job About Deep Sleep Mode If the machine is in Sleep Mode and does not receive any jobs for certain length of time based on your model and settings the machine will automatically enter Deep Sleep Mode You can set the length of time before the machine enters Deep Sleep Mode between 10 to 60 minutes The default time is 11 minutes Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time based on your model and settings the machine will go into Power Off Mode automatically l he machine does not go into Power Off Mode when the machine is connected to a wired or wireless network Set Continu
32. changing the toner cartridge as soon as possible Print may appear faint when the Continue Mode is On we cannot guarantee print quality The factory setting is Off 1 Press A or V to select the General Setup option and then press OK 2 Press A or V to select the Replace Toner option and then press OK 3 Press A or V to select the Continue or Stop option Press OK 176 Machine Settings Set Toner Save Mode Save toner using Toner Save Mode When you set Toner Save to On the print appears lighter The default setting is Off 1 Press A or V to select the General Setup option and then press OK 2 Press A or V to select the Ecology option and then press OK 3 Press A or V to select the Toner Save option and then press OK 4 Press A or V to select the On or Off option Press OK Set Quiet Mode Use Quiet Mode to reduce printing noise When Quiet Mode is turned On the print speed becomes slower The factory setting is Off 1 Press A or V to select the General Setup option and then press OK 2 Press A or V to select the Ecology option and then press OK 3 Press A or V to select the Quiet Mode option and then press OK 4 Press A or V to select the On or Off option Press OK Menu Table Access Menus and Change Your Machine the Settings Use the control panel to access the machine s menus and change various settings Settings Table Use these tables to understand the various menu and options th
33. com support support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile support Qus dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only e Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Appendix 199 Warranty and Return Policy Dell Inc Dell manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices For information about the Dell warranty for your printer see www dell com support Recycling Information It is recommended that customers dispose of their used computer hardware monitors printers and other peripherals in an environmentally sound manner Potential methods include reuse of parts or whole products and recycling of products components and or materials For specific information on Dell s worldwide recycling programs see www dell com recycle Contacting Dell You can access Support for Home at dell com support Select your region enter the Service Tag of your printer and click Submit to access help tools and information You can contact Dell electronically using the followin
34. configure network devices so that they can communicate on an IP Network NOTE To use DHCP contact your network administrator Digital Signature A Digital Signature is a value computed with a cryptographic algorithm and appended to a data object in such a way that any recipient of the data can use the signature to verify the data s origin and integrity DNS Client The Dell print server supports the Domain Name System DNS client feature This feature allows the print server to communicate with other devices using its DNS name DNS Server The Domain Name System DNS is a technology to manage the names of web sites and internet domains A DNS server allows your computer to automatically find its IP address E Encryption Most wireless networks use some kind of security settings These security settings define the authentication how the device identifies itself to the network and encryption how the data is encrypted as it is sent on the network If you do not correctly specify these options when you are configuring your Dell wireless machine it will not be able to connect to the wireless network Therefore care must be taken when configuring these options Encryption Methods for a Personal Wireless Network A personal wireless network is a small network such as a home wireless network without IEEE 802 1x support None No encryption method is used WEP When using Wired Equivalent Privacy WEP the data is transmitted and receive
35. does not disable your alarm equipment If you have questions about what will disable alarm equipment call your telephone company or a qualified installer Information regarding recycled paper Recycled paper is of the same quality of paper made from original forest sources Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes The imaging equipment supplied by the VA signatories is suitable for using with recycled paper meeting the EN 12281 2002 standard Purchasing recycled paper saves natural resources and promotes the circular economy Paper is made using cellulose fibres from wood Collecting and recycling paper extends the life of fibres over multiple life cycles making the best use of the resources The recycled paper production process is shorter The fibres have already been processed so less water chemicals and energy are used Paper recycling has the benefit of saving carbon by diverting paper products from alternative disposal routes such as landfill and incineration Landfill waste emits methane gas which has a powerful greenhouse effect Requisite for R amp TTE Ce Appendix 201 Additional information for installation If user can t install Page Manager properly below message is shown The OCR software must be installed to use this feature Before installing ensure that your computer has access to the internet To install cl
36. for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS If your wireless LAN access point router supports WPS you can use the Personal Identification Number PIN Method to configure your wireless network settings Configure Your Machine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Use Wi Fi Direct Before Configuring Your Dell Machine for a Wireless Network Before attempting to configure a wireless network confirm the following To achieve optimum results with normal everyday document printing place the Dell machine as close to the wireless LAN access point router as possible with minimal obstructions Large objects and walls between the two devices and interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer or USB for the fastest throughput speed Although the Dell machine can be use
37. has the WPS or AOSS method active and try again e Try starting again after a few minutes in order to avoid interference from other access points P 110 Network Network Menu on the Dell Control Panel The control panel s Network menu selections allow you to configure the Dell machine for your network Note that your Dell machine includes the Web Based Management which you can use to configure many aspects of the network TCP IP If you connect the machine to your network with a network cable use the Wired LAN menu selections If you connect the machine to a wireless Ethernet network use the WLAN menu selections Boot Method This selection controls how the machine obtains an IP address Auto In this mode the machine will scan the network for a DHCP server If it can find one and if the DHCP server is configured to allocate an IP address to the machine then the IP address supplied by the DHCP server will be used If no DHCP server is available the IP Address is set using the APIPA protocol After the machine is initially powered ON it may take a few minutes for the machine to scan the network for a server Static In this mode the machine s IP address must be manually assigned When the IP address is entered it is locked to the assigned address If you do not want your print server configured via DHCP BOOTP or RARP you must set the BOOT Method to Static so that the print server has a static IP address This will
38. jammed paper out of the fusing unit Troubleshooting 139 6 Close the back cover until it locks in the closed position Paper is Jammed inside the Machine If the machine s control panel or the Status Monitor for Macintosh only displays there is a jam inside the machine do the following steps A CAUTION Do not attempt to remove a paper jammed deeply inside the product particularly a paper wrapped around a heat roller Otherwise it may cause injuries or burns and even worse may generate smoke if you keep operating the product with a paper jammed Switch off the product promptly and contact your local Dell representative for more information 1 Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine 2 Open the front cover 140 Troubleshooting A warnine HOT SURFACE Internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine 4 Pull out the jammed paper slowly Troubleshooting 141 6 Close the front cover of the machine Paper is Jammed in the 2 sided Tray If the machine s control panel or the Status Monitor for Macintosh only displays there is a jam in the 2 sided paper tray do the following steps 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 2 Pull the paper
39. o nl o wc 9 10 Complete your print operation Reduce Paper Curl Windows ABCDEFGH abcdefghijk ABCD abcde If you are printing only a few pages you do not need to select this setting If paper curls excessively we recommend changing the Media Type setting in the printer driver to the Thin Paper or Env Thin setting NOTE This setting decreases the temperature of the machine s fusing process which reduces paper curl 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Click the Other Print Options button Select the Improve Print Output option from the Printer Function list Select the Reduce Paper Curl radio button Click OK to return to the printer driver window Click OK o o ngo mme wo Complete your print operation Print 59 Improve Toner Fixing Windows NOTE This setting increases the temperature of the machine s fusing process which improves toner s ability to stick to paper 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Click the Other Print Options button Select the Improve Print Output option from the Printer Function list Select the Improve Toner Fixing radio button Cli
40. of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Dell Customer Service About Using Setting Lock Block unauthorized access to machine settings About Using Setting Lock Block unauthorized access to machine settings When Setting Lock is set to On you cannot access the machine settings without entering the password Set the Setting Lock Password 1 Press A or V to select the General Setup option and then press OK 2 Press A or V to select the Setting Lock option and then press OK 3 Enter a four digit number for the password To enter each digit press A or V to select a number and then press OK 4 When the LCD displays Verify re enter the password 5 Press OK Change the Setting Lock Password 1 Press A or V to select the General Setup option and then press OK Press A or V to select the Setting Lock option and then press OK Press A or V to select the Set Password option and then press OK BRUN Enter the current four digit password To enter each digit press A or V to select a number and then press OK 5 Enter a new four digit password Security 117 To enter each digit press A or V to select a number and then press OK 6 When the LCD displays Verify re enter the password 7 Press OK Turn Setting Lock On or Off Turn Setting Lock On Turn Setting Lock Off Turn Setting Lock On 1 Press A or V to
41. pressing Rescan 7 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS If your mobile device supports WPS PBC Push Button Configuration follow these steps to configure a Wi Fi Direct network 1 Press A or V to select the Network option and then press OK Press A or V to select the Wi Fi Direct option and then press OK Press A or V to select the Group Owner option and then press OK Press A or V to select the On option and then press OK Press A or V to select the Push Button option and then press OK When Wi Fi Direct On appears press A to accept To cancel press V Moo gd RB NN Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the Network 99 machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 8 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup Configure Your Wi Fi Direct Network Using the PIN Method If your mobile device supports the PIN Method of Wi Fi Direct follow these steps to configure a Wi Fi Direct network 1 Press A or V to select the Network optio
42. prevent the print server from trying to obtain an IP address from any of these systems To change the BOOT Method use the machine s control panel or Web Based Management IP Address This field displays the current IP address of the machine If you have selected a BOOT Method of Static type the IP address that you wish to assign to the machine check with your network administrator for the IP address to use If you have selected a method other than Static the machine will attempt to determine its IP address using the DHCP BOOTP or RARP protocols The default IP address of your machine will probably be incompatible with the IP address numbering scheme of your network We recommend contacting your network administrator for an IP address that is compatible with the network to which your machine is connected Subnet Mask This field displays the current subnet mask used by the machine If you are not using DHCP BOOTP or RARP to obtain the subnet mask type the desired subnet mask Check with your network administrator for the subnet mask to use Gateway This field displays the current gateway or router address used by the machine If you are not using DHCP BOOTP or RARP to obtain the gateway or router address type the address you wish to assign If you do not have a gateway or router leave this field blank Check with your network administrator if you are unsure IP Boot Tries This field displays the number of attempts the machine will try to obt
43. selected one complete copy of your document will be printed and then reprinted according to the number of copies you choose If the Collate check box is not selected then each page will be printed according to the number of copies chosen before the next page of the document is printed 5 Change other printer settings if needed 6 Click OK 7 Complete your print operation Change the Media Type Windows To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Media Type drop down list and then select the media type you want to use Select this Media Type For this paper Plain Paper Ordinary plain paper hin Paper Ordinary thin paper Thick Paper Rough paper or thicker paper Thicker Paper Select this option if you have selected Thick Paper and toner smudges while printing Bond Paper Bond paper Envelopes Envelopes Env Thick Select this option if the toner does not correctly stick to the envelope when the Envelopes option is selected Env Thin Select this option if the envelope is crumpled when the Envelopes option is selected Recycled Paper Recycled paper Label Label 4 Click
44. the current Communication Mode MAC Address Displays MAC address of the machine Set to Restores wireless network settings of the internal print server to Default the factory settings WLAN Enable Turns the wireless interface on or off 180 Machine Settings Wi Fi Direct Push Button You can easily configure your Wi Fi Direct network settings using the one button push method PIN Code You can easily configure your Wi Fi Direct network settings using WPS with a PIN code Manual You can manually configure your Wi Fi Direct network settings Group Owner Sets your machine as the Group Owner Device Info Device Name You can see the device name of your machine SSID Displays SSID of Group Owner IP Address Displays the IP Address of your machine Status Info Status Displays the Wi Fi Direct network status Signal Displays the current Wi Fi Direct network signal strength When your machine acts as Group Owner the LCD always displays St rong Channel Displays the channel in use when the Status is G O Active or Client Active Speed Displays the connecting speed when the Status is G O ActiveorClient Active I F Enable Enables or disables the Wi Fi Direct connection Network Reset Restores all network settings of the internal print server to the factory settings On connection to the network if the machine s Boot Method
45. the font size The Font Point menu will appear when you choose 1000 to 1041 in Font No setting Symbol Set Sets the symbol set or the character set Table Print Prints the code table Auto LF ON CR gt CR LF OFF CR gt CR Auto CR ON LF gt LF CR FF gt FF CR or VT gt VT CR OFF LF gt LE FF gt FF or VT gt VT Auto WRAP Chooses whether a line feed and carriage return will happen when the machine reaches the right margin Auto SKIP Chooses whether a line feed and carriage return will happen when the carriage position reaches the bottom margin Left Margin Sets the left margin at column 0 to 70 columns at cpi Right Margin Sets the right margin at column 10 to 80 columns at 1 cpi Top Margin Sets the top margin at a distance from the top edge of the paper Bottom Margin Sets the bottom margin at a distance from the bottom edge of the paper Lines Sets the number of lines on each page Machine Settings 179 Network Level 1 Level 2 Level 3 Description Wired LAN TCP IP Boot Method Chooses the IP method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address IP Boot Tries Specifies the number of attempts the machine will try to obtain an
46. the paper tray Print as a Booklet Windows Use this option to print a document in booklet format using 2 sided printing The document s pages will be arranged according to the correct page number and will allow you to fold the print output at the center and read the booklet pages numerically without having to change the order of the printed pages Select Letter Legal or Folio sized paper when using the automatic 2 sided printing function Make sure the back cover is closed If paper is curled straighten it and put it back in the paper tray Use regular paper or thin paper DO NOT use bond paper If the paper is too thin it may wrinkle When you use the manual 2 sided printing function it is possible there may be paper jams or poor print quality 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application Print 51 4 Click the 2 sided Booklet drop down list and then select the Booklet or Booklet Manual option Option Description Booklet available only for certain models Automatically prints as a booklet Booklet Manual Manually prints as a booklet 5 Click the 2 sid
47. tran cece eee e es 79 Select Your Network Connection Type 80 Wired Network Connection Examples ssssssesssssssssss ee e 80 Peer to Peer Printing Using TCP IP 0 0 cece cece ence ene eee tenet e ete e eee ARRE Eaa 80 Network Shared Printing s 00000 sse tenes ew yu ee Iw 9 Pe ETTET Ree EXE EE ur rUiT eee NF ES S 81 Wireless Network Connection Examples sssesssssssssssse eee rnan teen teen ennan 82 Connected to a Computer with a Wireless LAN Access Point Router in the Network Infrastructure Mode 83 Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network Ad Hoc Mode 0 00 ccc ccc RR ees 83 Learn to Use Network Management Utilities 20 00 cece eee eee eee 84 Learn about Network Management Utilities 0 0 cece cece II mnn 84 What is Web Based Management sssssssssssssssssssssse e sns 84 Access Network Management Software and Utilities isses 85 Access Web Based Management sissssssssssssssssssssssess esee eese en 85 Locate the Machine s Network Settings 0 c ccc cee cece cece tenet eee e eens 86 Locate Network Settings When Using the Dell Control Panel 00 0 cece cece cece cence eee e ee enees 86 Locate Network Settings When Using Web Based Management 0 0c eee ce cece cent nent eee 86 Additional Methods of Configuring Your Dell Machine for a Wireless Network
48. tray completely out of the machine 3 At the back of the machine pull the 2 sided tray completely out of the machine 142 Troubleshooting Troubleshooting 143 A warnine HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them Tre oe EL ess 8 Close the back cover until it locks in the closed position 9 Put the 2 sided tray firmly back in the machine 10 Put the paper tray firmly back in the machine Improve the Print Quality If you have a print quality problem print a test page first If the printout looks good the problem is probably not the machine Check the interface cable connections and try printing a different document If the printout or test page printed from the machine has a quality problem check the examples of poor print quality in the table and follow the recommendations IMPORTANT Using non Dell supplies may affect the print quality hardware performance and machine reliability 1 To get the best print quality we suggest using recommended print media Make sure you use paper that meets our specifications 2 Check that the toner cartridge and drum unit are installed correctly Examples of poor print Recommendation quality 144 Troubleshooting ABCDEFGH abcdefghijk If the machine indicates Replace Toner status put in a new toner cartridge Check the machine s enviro
49. your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application 6 Type the number of copies 1 999 you want in the Copies field 7 Click the Media Type drop down list and then select the type of paper you are using 8 To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets click the Multiple Page drop down list and then select your options 9 Change other printer settings if needed 10 Click OK 11 Complete your print operation 40 Print Print Preview Windows eo a FF c Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Select the Print Preview check box Change other printer settings if needed Click OK Click the proceed or next button in your application dialog box The PrintPreview viewer opens before printing starts Select the page s you want to print from the list in the Print Page field The print results will be displayed in the preview area By default all pages are selected To print only some pages clear the check boxes for the pages you do not want to print NOTE If the 2 sided Booklet setting is selected in the printer driver you cannot select the Print Page check box Click File and then click Print to start printing Change the Paper Size W
50. 153 154 Routine Maintenance Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over Clean the Machine Clean the outside and inside of the machine regularly with a dry lint free cloth Check the Remaining Life of Parts Pack and Ship Your Dell Machine Replace Supplies You must replace supplies when the machine indicates that the life of the supply is over You can replace the following supplies yourself Using non Dell supplies may affect the print quality hardware performance and machine reliability NOTE The toner cartridge and drum unit are two separate supplies Make sure both are installed as an assembly To avoid any inconvenience you may want to buy spare supplies to keep as replacements before the machine stops printing A warnine Never use a vacuum cleaner for spilled toner and residual toner in this product toner cartridge or toner bottle It may catch fire by electric sparks inside a vacuum cleaner and cause explosion Use a broom or a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Dell representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Dell representative for its disposal A CAUTION Keep drum cartridges or drum if not a cartri
51. 3 NOTE The Web Services Name for the Dell machine is your model name and the MAC Address Ethernet Address of your machine for example Dell E310dw XXXXXXXXXXXX MAC Address Ethernet Address NOTE Windows 8 Move your mouse over the machine name to display the machine s information 6 Do one of the following e Windows Vista Windows 7 Click Install in the machine s drop down menu Windows 8 Select the machine you want to install Use Web Services to Uninstall Drivers Used for Printing Windows Vista Windows 7 and Windows 8 1 Do one of the following Windows Vista Click Start gt Network e Windows 7 Click Start gt Control Panel gt Network and Internet gt View network computers and devices e Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Change PC settings gt Devices e Windows 8 1 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Change PC settings gt PC amp devices gt Devices 2 Do one of the following e Windows Vista Windows 7 The machine s Web Services Name will be shown with the printer icon Right click the machine you want to uninstall e Windows 8 The machine s Web Service Name will be shown Select the machine you want to uninstall and then click Remove device 3 Do one of the following e Windows Vista Wind
52. 56 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Select the Use Watermark check box and then click the Settings button Select the watermark you want to use from the Select Watermark list or create a new watermark To create a new watermark click Add a Select either the Use Text or Use Image File option in the Watermark Style field b Type a title for the watermark in the Title field c If you select the Use Text option Select your Text Font Style Size and Darkness options Print d If you select the Use Image File option Type the file name and location of your image in the File field or click the Browse button to search for the file Once an image selected you can scale the size of the image e To move the position of the watermark on the page adjust it in the Position field To modify an existing watermark select the watermark and then click the Settings button Bring To Front This option will overlay the watermark on your printed document In Outline Text Select the In Outline Text check box to print only an outline of the watermark This feature is available only when using a text watermark Custom Settings Select where your watermark will print Include it on all pages on the first page only or on all pages except the first page Click OK C
53. 87 Before Configuring Your Dell Machine for a Wireless Network 000s eee ce cece cece I 87 Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS 2 cnn een I eese 87 How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS 000005 88 Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS 88 Two Wireless Network Connection Types Using the PIN Method of Wi Fi Protected Setup WPS 89 How to Configure Your Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS 90 Configure Your Machine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n ccc ce euae 91 Configure Your Machine for a Wireless Network in Ad Hoc Mode Using aNewSSID 0 000 91 Configure Your Machine for a Wireless Network in Ad Hoc Mode Using an Existing SSID 92 Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard 93 Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast sssssssssuuuueue 95 Use VIE MICI TM 96 Contents Print from Your Mobile Device Using Wi Fi Direct 00 00 ccc IA 96 IMabilesPrInblfg soot teet ceca curate Mte TIME FEUILLE ATEM ES 97 Configure Your Wi Fi Direct Network sssssssssssssss II emm a 98 Advanced Netw
54. CL6 XPS Resolution 600 dpi x 600 dpi HO1200 2400dpi x 600 dpi quality Print Speed e AZ single side print Up to 27 pages minute Letter size Up to 26 pages minute A4 size 2 sided Up to 13 sides minute 6 5 sheets per minute Letter or A size First Print Time Less than 8 5 seconds at 73 4 F 23 C 115 V The print speed may change depending on the type of document you print 2 Print speed may be slower when the machine is connected by wireless LAN 3 From Ready mode and standard tray 186 Specifications Interface Specifications USB 7 Hi Speed USB 2 0 Use a USB 2 0 interface cable that is no longer than 6 feet 2 m LAN IOBASE T 100BASE TX Use a straight through Category 5 or greater twisted pair cable Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode IEEE 802 11g n Wi Fi Direct Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Supported Protocols and Security Features Ethernet 10Base T 100Base TX Wireless LAN IEEE 802 11b g n Infrastructure Mode Ad hoc Mode IEEE 802 11g n Wi Fi Direct Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS resolver nDNS LLMNR responder LPR LPD Custom Raw Port Port 9100 IPP FTP Server SNMPvI v2c v3 HTTP Server TFTP Client and S
55. Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network Ad Hoc Mode This type of network does not have a central wireless LAN access point router Each wireless client communicates directly with each other When the Dell wireless machine your machine is part of this network it receives all print jobs directly from the computer sending print data 82 Network Wi Fi Direct Connected to a Computer with a Wireless LAN Access Point Router in the Network Infrastructure Mode This type of network has a wireless LAN central access point router at the heart of the network The access point can also act as a bridge or a gateway to a wired network When the Dell wireless machine your machine is part of this network it receives all print jobs via an access point tgn 1 Wireless LAN Access Point Router 2 Wireless Network Machine your machine 3 Wireless Computer Connected to the Wireless LAN Access Point Router 4 Wired Computer Connected to the Wireless LAN Access Point Router with a Network Cable Configuration Method Select one of these methods for configuring your Dell machine in a wireless network environment e Wireless Configuration Using the Setup Wizard from the Computer Recommended e Wireless Configuration Using the Setup Wizard from the Control Panel e One Push Wireless Configuration Using WPS or AOSS PIN Method Wireless Configuration Using WPS Connected to a Wireless Computer
56. D displays Connected You have completed the Wi Fi Direct network setup Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS If your mobile device supports the PIN Method of Wi Fi Protected Setup WPS follow these steps to configure a Wi Fi Direct network 1 Press A or V to select the Network option and then press OK 2 Press A or V toselect the Wi Fi Direct option and then press OK 3 Press A or V to select the Group Owner option and then press OK 4 Press A or V to select the On option and then press OK 100 Network 5 Press A or V to select the PIN Code option and then press OK 6 When Wi Fi Direct On appears press A to accept To cancel press V 7 Activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 8 The machine will wait for a connection request from your mobile device When Input PIN Code appears enter the PIN displayed on your mobile device in the machine 9 Press OK 10 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup Configure Your Wi Fi Direct Network Manually If your mobile device does not support Wi Fi Direct or WPS you must configu
57. Dell Printer E310dw User s Guide Regulatory Model Dell E130dw Contents Before You Use Your Dell Machine 0 cece eect eee eens 15 Definitions Of NOS s uper dri entity wees on ne hie RR d der ae BUR us 15 Important Note COL 15 1 Introduction to Your Dell Machine s uuck ai CERE UC KE n eos 19 Front View and Back View 2a oda iind foe de aud ded ads eda rind aen dbctb gom a 19 Control Panel Overview en datiadet reeds gate diera eda ghe RR ac acea e Ra Ras Wu cds 20 Situs Massi coss dst nee Renae ee bate S xo T ua aca ae Eae dar picos 21 Dell Printer Hub Windows TDI vacua arguta cag tuscinle eb Yen eda 21 2 anrea 22x acu Dh ed ewe tel eder CC PEE REC ROSE qid 25 Load and Print using the Paper Tray s s scsevessssseeeevee RE nr hehe 25 Load and Print Paper in the Manual Feed Slot csc orn e cr Rc 28 Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot 28 Load and Print on Thick Paper and Labels in the Manual Feed Slot 30 Load and Print on Envelopes in the Manual Feed Slot isssssss e 31 Setthe Check Sieoceteecentsibsesabssxudbeesanaa Lipa AB ceni Lael Os EU SL Ed REL ENDE CEDE ss 33 Unprintable AB lt 2onetouncstec tie us csi ER ee E oen sete aru bichon EE EAE dense od DER Sd e REDE 34 Using Special Papel cesa sue real durs ce t Siac denna chasesecuvedsahoeveciond ohh ne haut up ts 34 Ox 39 Befor
58. General tab and then click the Printing Preferences or Preferences button The printer driver dialog box appears NOTE To configure the tray settings click the Device Settings tab NOTE To change the printer port click the Ports tab 4 Select the print settings you want to use as defaults for all of your Windows programs 5 Click OK 6 Close the printer properties dialog box Print from Your Computer Macintosh Print a Document Macintosh Set Print Options Macintosh Monitor the Status of the Machine from Your Computer Macintosh The Status Monitor utility is a configurable software tool for monitoring the status of a device allowing you to Print 63 get immediate notification of error messages such as paper empty or paper jam at pre set update intervals You can also access Web Based Management Print a Document Macintosh 1 Make sure you have loaded the correct size paper in the paper tray 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Type the number of copies you want in the Copies field Click the Paper Size pop up menu and then select your paper size Select the Orientation option that matches the way you want the document to print M Oo 0 n Click the application pop up menu and then select Print Settings The Print Settings options appear
59. LYUCrorn abcdefghijk A D Prn abcde nai eA v ieva White lines bands or ribbing across the page e Check the machine s environment Conditions such as high humidity and high temperatures may cause this print quality problem Clean the drum unit f the problem is not solved after printing a few pages replace the drum unit with a new drum unit 3 7 in 94 mm 3 7 in 94 mm White Spots on black text and graphics at 3 7 in 94 mm intervals LA 3 7 in 94 mm 3 7 in 94 mm Black spots at 3 7 in 94 mm intervals Make 10 15 copies of a blank white sheet of paper If the problem is not solved after printing the blank pages the drum unit may have foreign material such as glue from a label stuck on the drum Clean the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit Troubleshooting 147 ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page If you use label sheets for laser printers the glue from the sheets may sometimes stick to the drum surface Clean the drum unit If you used paper that has clips or staples the drum unit may be damaged If the unpacked drum unit is in direct sunlight or room light for long periods of time the unit may be damaged Clean the drum unit The toner cartridge may be damaged Replace the toner cartridge with a new toner cartridge Th
60. Menu Mode Setting Lock Turns the lock panel settings by using the password 178 Machine Settings Interface Select Select the interface to use If you choose Auto the machine automatically changes the interface to USB or Ethernet depending on which interface is receiving data Auto IF Time You must set the time out period for the auto interface selection Input Buffer Increases or decreases the input buffer capacity Replace Toner Sets the machine to continue printing after the LCD displays Replace Toner Print Menu Level 1 Level 2 Description Auto Continue i Select this setting if you want the machine to clear paper size errors Media Type Sets the type of paper Paper Sets the size of paper Copies Sets the number of printed pages Orientation This machine can print pages in portrait or landscape orientation Print Position X Offset Moves the print start position at the top left corner of pages horizontally up to 500 left to 500 right dots in 300 dpi Y Offset Moves the print start position at the top left corner of pages vertically up to 500 up to 500 down dots in 300 dpi Auto FF Allows the machine to print any remaining data automatically PCL Setting Font No Sets the font number Font Pitch Sets the font pitch The Font Pitch menu will appear when you choose 1042 to 1054 in Font No setting Font Point Sets
61. OK 5 Complete your print operation Print 43 Change the Resolution Windows You can choose the print resolution As print resolution and speed are related the higher the resolution the longer it will take to print the document 1 2 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Resolution drop down list and click the print resolution you want to use e 300 dpi 600 dpi HQ 1200 Click OK Complete your print operation Change the Print Settings Windows T he Print Settings selection lets you choose the print resolution As print quality and speed are related the higher the quality the longer it takes to print the document 1 2 44 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Print Settings drop down list and click the print settings you want to use Option Description Graphics This is the best mode for printing documents that contain graphics Text This is the best mode for printing text documents Manual You can change the advanced settings manually To change more advanced settings such as brightness contrast and other settings select Manual and click Manual Settings Print
62. Print Settings The Print Settings options appear 4 Click the Advanced print settings list 5 Click Graphics Quality and then select the print quality you want to use Option Description Graphics The Graphics mode prioritizes contrast Choose this setting for printing text and figures such as business and presentation documents You can represent sharp contrasts in shaded areas Text This is the best mode for printing text documents 6 Click Print 72 Print Reduce Paper Curl Macintosh ABCDEFGH abedefghijk ABCD abcde 01234 If you are printing only a few pages you do not need to select this setting If paper curls excessively we recommend changing the Media Type setting in the printer driver to the Thin Paper or Env Thin setting NOTE This setting decreases the temperature of the machine s fusing process which reduces paper curl 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear Click the Advanced print settings list Select the Improve Print Output option Select the Reduce Paper Curl option Click Print Ow 5 Improve Toner Fixing Macintosh NOTE This setting increases the temperature of the machine s fusing process which improves toner s abili
63. RES 62 ccndddddg ME I SET 62 Change the Default Print Settings Windows sssssssssssssssssssss ea 63 Print from Your Computer Macintosh 0 cc cece cece eee e II 63 Print a Document Macintosh 0 0 c ccc ccc HH en 64 Contents Set Print Options Macintosh 00 00 c ccc ee I he a a a aaa 64 Print in Toner Save Mode Macintosh 0 cece cece Ie 65 Print Multiple Copies of the Same Document Macintosh 0 0 c cece cece cece eee eee eaees 66 Print on Both Sides of the Paper Macintosh 00 0 cece cece cece nent e teen teen eneaees 66 Change the Paper Size Macintosh 0 c cece cece cence teen a 67 Change the Orientation of Your Print Portrait or Landscape Macintosh 0 0 00 seen 68 Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh 0 e cece eee ee ened 68 Reverse Print Macintosh s o2c scecchoinsadis iaovake nre en artd es debs E RE AARTE E 69 Flip Horizontally Macintosh 0 0 ccc ccc cc cece RIRs esse 69 Scaled Print Macintosh 0 ccc ccc cece cece eee HH eee 70 Change the Media Type Macintosh sssssssssssssssssses ema 70 Change the Resolution Macintosh 0 0 c cece cece cee e RI hens 7 Reduce or Enlarge Document Layout Macintosh 0 0 0 cece cece cece Ian 71 Change the Paper Source Macintosh
64. ROM For Macintosh You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Use Wi Fi Direct Print from Your Mobile Device Using Wi Fi Direct Mobile Printing Configure Your Wi Fi Direct Network Configure your Wi Fi Direct network settings from your machine s control panel Cannot Complete the Wireless Network Setup Configuration Print from Your Mobile Device Using Wi Fi Direct Wi Fi Direct is one of the wireless configuration methods developed by the Wi Fi Alliance It allows you to configure a secured wireless network between your Dell machine and a mobile device such as an Android device Windows Phone device iPhone iPod touch or iPad without using an access point Wi Fi Direct supports wireless network configuration using the one push or PIN Method of Wi Fi Protected Setup WPS You can also configure a wireless network by manually setting an SSID and password Your Dell machine s Wi Fi Direct feature supports WPAZ2 security with AES encryption 96 Network 1 Mobile device 2 Your Dell machine NOTE Although the Dell machine can be used in both a wired and wireless network only one connection method can be used at a time However a wireless network connection and Wi Fi Direct connection or a wired network connec tion supported models only and Wi Fi Direct connection can be us
65. Routine Maintenance 165 Clean the Drum Unit If your printout has dots or other repeating marks at 3 7 in 04 mm intervals the drum may have foreign material such as glue from a label stuck on the drum surface Follow these steps to solve the problem 1 Press and hold Q to turn off the machine 2 Open the front cover 5 Turn the drum unit as shown in the illustration Make sure that the drum unit gear is on the left side 166 Routine Maintenance NOTE To avoid print quality problems DO NOT touch the surface of the drum unit except the edge 7 Wipe the surface of the drum gently with a dry cotton swab until the mark on the surface comes off NOTE DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids 8 Put the new toner cartridge firmly into the drum unit until you hear it lock into place Routine Maintenance 167 NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 9 Install the toner cartridge and drum unit assembly back into the machine 10 Close the front cover of the machine 11 Press Q to turn on the machine Clean the Paper Pick up Rollers Cleaning the paper pick up rollers periodically may prevent paper jams by insuring the proper feeding of paper If you have paper feed problems clean the pick up rollers as follows 1 Press and hold O to turn off the machine 2 Pull the paper tray completely out of t
66. S X v10 10 x Third party USB ports are not supported For the latest driver updates go to the download page for your model on the Dell website at http www dell com All trademarks brand and product names are the property of their respective companies 188 Specifications How to Enter Text on Your Dell Machine 0 0 cee eeeee 191 189 190 How to Enter Text on Your Dell Machine When setting certain menu selections such as the Network Key you will need to enter text characters Hold down or repeatedly press A or V to select a character from the list below 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPORSTUVWXY Z spa ce amp 3 lt gt _ Press OK to confirm the current character and then enter the next character Press Back to delete the characters you have entered How to Enter Text on Your Dell Machine 191 192 Howto Enter Text on Your Dell Machine Environmental Information Notice cc cece eee eee I 195 193 194 Environmental Information Notice At Dell we aim to make being environmentally conscious easier more efficient and more cost effective for our customers We thank you for choosing Dell printers and here are some useful environmental information regarding this printer before you begin using 1 Choice to print on various print media ranging from recycled virgin paper to light weight paper in the r
67. SMTP AUTH expands SMTP the Internet email sending protocol to include an authentication method that ensures that the true identity of the sender is known Manage Your Network Machine Securely Using Web Based Management Web Browser To manage your network machine securely you must use the management utilities with security protocols 1 2 ow 5 Start your web browser Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address No password is required by default Type a password if you have set one and then click Ed NOTE If you use the SNMPv3 protocol follow the steps below Click the Network tab Click Protocol Make sure the SNMP setting is enabled and then click Advanced Setting of SNMP You can configure the SNMP settings We have three selections for SNMP Mode of Operation e SNMP v1 v2c read write access In this mode the print server uses version 1 and version 2c of the SNMP protocol You can use all Dell applications under this mode However it is not secure since it will not authenticate the user and the data will not be encrypted e SNMPv3 read write access and v1 v2c read only access In this mode the print server uses the read write access of version 3 and the read only access of version and version 2c of the SNMP protocol NOTE When you use the SNMPv3 read write access and v1 v2c read only access mode some Dell applications that access
68. TE Each computer must use the TCP IP protocol NOTE The Dell machine needs an appropriate IP address configuration NOTE If you are using a router the Gateway address must be configured on the computers and the Dell machine Network Shared Printing In a Network Shared environment each computer sends data via a centrally controlled computer This type of computer is often called a Server or a Print Server Its job is to control all print jobs Network 81 3 4 Client Computer Centrally controlled computer also known as the Server or Print Server Ethernet Cable or USB Network Machine your machine NOTE In a larger network we recommend a Network Shared Printing environment NOTE The Server orthe Print Server must use the TCP IP protocol NOTE The Dell machine needs to have an appropriate IP address configuration unless it is connected via the USB interface at the server Wireless Network Connection Examples Identify your wireless network connection type Infrastructure mode Ad Hoc mode or Wi Fi Direct mode Connected to a Computer with a Wireless LAN Access Point Router in the Network Infrastructure Mode This type of network has a wireless LAN central access point router at the heart of the network The access point can also act as a bridge or a gateway to a wired network When the Dell wireless machine your machine is part of this network it receives all print jobs via an access point
69. about your email server settings contact your network administrator or Internet Service Provider ISP NOTE To enable SMTP server authentication in the Web Based Management SMTP screen under Server Authenti cation Method you must select SMTP AUTH Security 121 122 Security Troubleshooting 1 466 ne carenes panini Gennes RapanR ERU dab AREA Le AVR cuca 125 Printing Problems vsu cmed a Es aaa a sie Rer an en o on br Bapt ecc Up P p cian nays 126 NetWork Problems us acusa iavadox i as rq x bc S EY CR AER m sa QOO RR C CUR d bc dn ac 127 Other PEOBIBRIS poser garder par aci are amy bao in dolere darte ane raster a wed dot 134 Error and Maintenance Messages 2 4 asas rc ERR RR prb RO DESG EROR ER abb ios 135 Clear the Paper Jam n nunun xr dp Cea aca EO ndo R oar aln Ea quu e a dor Je aiu aks 137 Improve the Print Quality ETT 144 Machine Information ioa aatcp rade ucro ordo veda dab Y Y a wor hh 150 123 124 Troubleshooting Use this section to resolve typical problems you may encounter when using your Dell machine You can correct most problems yourself IMPORTANT For technical help you must call the country where you bought the machine Calls must be made from within that country Using non Dell supplies may affect the print quality hardware performance and machine reliability First check the following The machine s power cord is connected correctly and the machine s power is on See the Setup Guide All of
70. ain an IP address when the Boot Method is set Network 111 to any setting except Static APIPA Selecting On will cause the print server to automatically allocate a link local IP address in the range 169 254 1 0 169 254 254 255 when the print server cannot obtain an IP address through the Boot Method you have set Selecting Off means the IP address does not change when the print server cannot obtain an IP address through the Boot Method you have set IPv6 This machine is compatible with IPv6 the next generation Internet protocol The default setting is Off If you want to use the IPv6 protocol select On NOTE If you set IPv6 to On turn off the power switch and then turn it back on to enable this protocol NOTE After you set IPv6 to On this setting will be applied to both the wired and wireless LAN interface Ethernet Wired Network Only NOTE If you set this value incorrectly you may not be able to communicate with your print server Wired Status This field displays the current wired network status MAC Address The MAC Address Ethernet Address is a unique number assigned for the machine s network interface You can check your machine s MAC Address on its control panel WLAN Assistant Wireless Network Only This feature guides you through the wireless network configuration using the Setup Wizard Setup Wizard Wireless Network Only The Setup Wizard guides you through the wireless network configuration
71. ange of 60 163 g m certified under environmental stewardship initiatives Choice to print on 60 g m paper which contains less raw material per print helping you contribute to saving significant environment resources Designed to be energy efficient with power saving modes your new Dell printer is Energy Star qualified so you consume less power during printing and standby modes Efficient power management in your Dell printer helps you conserve energy resources and gain cost savings for your power usage If supported use duplex printing function to print on both sides of paper so you can help reduce the consumption of raw materials used to manufacture paper Information on setting the supported duplex printing function as default can be found on the printer User s Guide found on the Software and Documentation disc For the latest User s Guide check our website at support dell com For detail information on environmental performance of product visit Dell Regulatory Environment Data Sheet website at www dell com regulatory compliance For detail information on paper types and toner ink cartridge yields for this printer check your local country Dell website for the printer information at dell com Environmental Information Notice 195 196 Environmental Information Notice e010 Coe eee Cee eT ee qx eee re ee ee ree ee A mer ee ree Sra d dd 199 Dell Technical Support Policy 21 cwiewedrsbodeueesenaweades shia eu mm n
72. ase sensitive For example 71 2234aba not case sensitive 128 104 bit Uses 13 text characters Uses 26 digits of hexadecimal data For example Wirelesscomms case For example 71 2234ab56cd709e5412aa2ba sensitive not case sensitive WPA PSK WPA2 PSK and TKIP or AES Uses a Pre Shared Key PSK that is eight or more characters in length up to a maximum of 63 characters Network Shared Printing Network Shared Printing is a type of printing in a network shared environment In a network shared environment each computer sends data via a server or print server Node Name The Node Name is a machine name on the network This name is often referred to as a NetBIOS name it will be the name that is registered by the WINS server on your network Dell recommends the name DELLxxxxxx where xxxxxx Is the first six digits of your machine s MAC address ethernet address 0 Open System Open System is one of the network authentication methods Under open system authentication any wireless devices are allowed to access the network without requiring a WEP key P Peer to Peer Peer to Peer is a type of printing in a peer to peer environment In a peer to peer environment each computer sends and receives data directly to and from each device There is no central server controlling access or machine sharing Protocols Protocols are the standardized sets of rules for transmitting data on a network Protocols allow us
73. at you will use to set your preferences on the machine Access Menus and Change Your Machine the Settings Use the control panel to access the machine s menus and change various settings 1 Scroll through each menu level by pressing A or V 2 When the option you want appears on the LCD press OK The LCD displays the next menu level 3 Press A or V to scroll to your selection 4 Press OK 5 When you have finished setting an option the LCD displays Accepted Settings Table Use these tables to understand the various menu and options that you will use to set your preferences on the machine Machine Settings 177 Machine Info Level 1 Level 2 Description Print Settings Prints the Printer Settings page Print NetSetting Prints the Network Configuration Report Print WLANReport Prints the result of wireless LAN connectivity diagnosis Test Print Prints the test page Demo Print Prints the demonstration sheet Print Font Prints the font list Serial No Displays the machine s serial number Version Main Version Displays the main firmware version Subl Version Displays the sub firmware version RAM Size Displays the size of memory in this machine Page Count Displays the total printed pages Parts Life Toner Life Displays the remaining life for toner cartridge Drum Life Displays the remaining life for t
74. ation Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS To use Mobile Printing functionality in a Wi Fi Direct network configured by one push configuration using Wi Fi Direct or by PIN Method configuration using Wi Fi Direct the device you use to configure Wi Fi Direct must be running Android 4 0 or greater Configure Your Wi Fi Direct Network Using the One Push Method If your mobile device supports Wi Fi Direct follow these steps to configure a Wi Fi Direct network 1 Press A or V to select the Network option and then press OK Press A or V to select the Wi Fi Direct option and then press OK 2 3 Press A or V to select the Push Button option and then press OK 4 When Wi Fi Direct On appears press A to accept To cancel press V 5 Activate Wi Fi Direct on your mobile device see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 6 Doone of the following When your Dell machine is the Group Owner G O connect your mobile device to the machine directly When your Dell machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Press A or V to select the mobile device you want to connect to and press OK Search for available devices again by
75. ays remove the remaining paper from the paper tray and straighten the stack when you are adding new paper This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams Paper is Jammed in the Paper Tray Paper is Jammed at the Back of the Machine Paper is Jammed inside the Machine Paper is Jammed in the 2 sided Tray Paper is Jammed in the Paper Tray If the machine s control panel or the Status Monitor for Macintosh only displays there is a jam in the paper tray do the following steps 1 Pull the paper tray completely out of the machine Pulling the jammed paper downward using both hands allows you to remove the paper more easily 3 Fan the stack of paper to prevent further jams and slide the paper guides to fit the paper size Troubleshooting 137 5 Put the paper tray firmly back in the machine Paper is Jammed at the Back of the Machine If the machine s control panel or the Status Monitor for Macintosh only indicates that there is a jam in the back Rear of the machine do the following 1 Leave the machine turned on for 10 minutes This allows the internal fan to cool the extremely hot parts inside the machine 138 Troubleshooting 2 Open the back cover A warnine HOT SURFACE The machine s internal parts will be extremely hot Wait for the machine to cool down before touching them 4 Use both hands to gently pull the
76. cc ccc cece ence enn een n 48 Print as a Booklet Windows 0 0 0 0 ccc cece cece IRR eee 51 Change the Paper Source Windows 0 0 0 0 ccc ccc ccc cence ence eee ene saa 53 Advanced Printing Methods Windows 20 00 0000 ccc ccc ccc ene RR na 54 Printin Toner Save Mode Windows 0 0 ccc cece eee RR eee 55 Scaled Print Windows sslllidlliesiclibmesb ree had bide eed obs be a Db be rii agewbbrd 55 Reverse Print Windows 00 ccc cece eee eet eee e nee eee hen 56 Add a Watermark to the Printed Document Windows ccc c ccc cece IRI 56 Print the Date Time and PC Login User Name on the Document Header Footer Print Windows 57 Use a Macro from Your Computer Windows 0 00 c ccc cece ccc eee RI n 58 Adjust the Print Density Windows annuun cece cece nen mens 58 Reduce Paper Curl Windows 22 d ewes sey epu ae ideas Serene dd Ben wee Gee Sadek ORCI pee du we Rus 59 Improve Toner Fixing Windows9 eserse 0 00 c cece ccc e nee e een 60 Skip Blank Page WindOWS ccc 2 22 copper pue Gere e O E E v RP qua xk wv eT Gane wan 60 Print Textin BlackiWindows a ocaneccsuuceneeot ous nce elsvecbnbpirtelPi nn s Se hee a euge eae 61 Save an Archive File of the Print Data Windows lisse 61 Select a Print Profile Windows 0 cc cece cece nee eme meme een 62 Add a Print Profle ic bio enr ree ERR sated tandennehad hob ted MUR nz nrbs bx bead CE
77. ceive any jobs for certain length of time based on your model and settings the machine will automatically enter Deep Sleep Mode You can set the length of time before the machine enters Deep Sleep Mode between 10 to 60 minutes The default time is 11 minutes Deep Sleep Mode uses less power than Sleep Mode The machine will wake up and start printing if it receives a print job Set Auto Power Off Mode If the machine is in Deep Sleep Mode for certain length of time based on your model and settings the machine will go into Power Off Mode automatically l he machine does not go into Power Off Mode when the machine is connected to a wired or wireless network To start printing press Q on the control panel and then send a print job NOTE Select how long the machine must be in Deep Sleep Mode before it goes into Auto Power Off Mode 1 Press A or V to select the General Setup option and then press OK Press A or V to select the Ecology option and then press OK Press A or V to select the Auto Power Off option and then press OK PF wN Press A or V to select the Off 1 hour 2 hours 4 hours or8 hours option and then press OK Set Continue Mode Turn on Continue Mode to force the machine to continue printing even if the control panel indicates that it is time to replace the toner cartridge When the Replace Toner error message is active you cannot turn this mode on unless you change the toner cartridge We recommend
78. chine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http DELL000499 Network 85 The NetBIOS name can be found in the Network Configuration Report NOTE For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen No password is required by default Type a password if you have set one and then click Ed Click Administrator Type the password you want to use up to 32 characters Retype the password in the Confirm New Password box Click Submit In the future every time you access Web Based Management type the password in the Login box and then click gt i After configuring the settings log off by clicking EJ NOTE If you are not setting a logon password you can also set a password by clicking the Please configure the Mo cO g R Q9 password button on the machine s web page Locate the Machine s Network Settings You can change your machine s network settings IP address subnet mask gateway and others using the control panel or Web Based Management Locate Network Settings When Using the Dell Control Panel Locate Ne
79. ck OK to return to the printer driver window Click OK oon oO c m C Complete your print operation If this selection does not provide enough improvement change the Media Type setting in the printer driver to the Thick Paper or Env Thick setting Skip Blank Page Windows Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing This option does not work if the following settings are active Use Watermark Header Footer Print e Nin1or 1 in NxN Pages in the Multiple Page drop down list 2 sided Manual Booklet Booklet Manual and Binding Offset 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 Click the Other Print Options button 60 Print co ND wc Select the Skip Blank Page option from the Printer Function list Select the Skip Blank Page check box Click OK to return to the printer driver window Click OK Complete your print operation Print Text in Black Windows Use this option when you want to print color text in black NOTE The Print Text in Black option may not work with certain data 1 2 o c 0 wc tw Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver w
80. crowave oven or digital cordless phone near the Dell machine or the mobile device Move other devices away from the Dell machine or the mobile device Wi Fi Direct Troubleshooting 129 If you have checked and tried all of the above but still cannot complete the Wi Fi Direct configuration do the following Turn your Dell machine off and back on Then try to configure the Wi Fi Direct settings again If you are using your Dell machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct My Dell Machine is Not Found on the Network During Printer Driver Installation Cause Action Interface Your computer is not Make sure your computer is connected to a network that is to a Wired Wireless connected to the network LAN environment or Internet services For support on your network correctly problems contact your network administrator Reconnect the LAN cable to the hub to verify that the cabling Wired and network connections are good If possible try connecting the machine to a different port on your hub using a different cable Your machine is not Print the Network Configuration Report and check that Ethernet Wired Wireless connected to the network Link Status or Wireless Link Status is marked Link OK correctly or your machine If Link OK does not appear do the following does
81. ct the Network option and then press OK Press A or V to select the WLAN option and then press OK Press A or V to select the Setup Wizard option and then press OK Ur e een cler When WLAN Enable appears press A to select On This will start the wireless setup wizard To cancel press Back 6 The machine will search for your network and display a list of available SSIDs When a list of SSIDs appears press A or V to select the SSID you want 7 Press OK 8 Enter the WEP key and then press OK To apply the settings press p To cancel press V NOTE Your Dell machine supports the use of the first WEP key only 9 The machine will attempt to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE If the connection fails your machine reverts to a wired network interface For Windows You have completed the wireless network setup Install drivers and software necessary for operating your device from the Installer CD ROM For Macintosh You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Configure Your Machine for a Wireless Network Using the Machine s Control Panel Setup Wizard B
82. ctly loaded in the paper tray Refill paper in the paper tray Make sure the paper guides are set to the correct size Remove the paper and load it again Make sure the paper guides are set to the correct size Make sure not to overfill the paper tray No Toner The toner cartridge or the toner cartridge and drum unit assembly is not installed correctly Remove the toner cartridge and drum unit assembly Remove the toner cartridge from the drum unit and reinstall the toner cartridge back in the drum unit Reinstall the toner cartridge and drum unit assembly back in the machine If the problem continues replace the toner cartridge with a new one Out of Memory The machine s memory is full Press OK and reduce the print resolution Print Unable The machine has a mechanical problem Press and hold to turn off the machine wait a few minutes and then turn it on again If the problem continues contact Dell Customer Service or your local Dell dealer Replace Drum It is time to replace the drum unit Replace the drum unit with a new one The drum unit counter was not reset when the previous drum was removed Reset the drum unit counter Replace Toner The toner cartridge is at the end of its life The machine stops all print operations Replace the toner cartridge with a new one Set the Continue mode Self Diagnostic The temperature of the fusing unit does not
83. cument Improve Gray Printing Windows You can improve the image quality of a shaded area mprove Pattern Printing Windows You can improve the pattern printing if printed fills and patterns are different from the fills and patterns you see on your computer screen Improve Thin Line Windows Use this option to improve the image quality of thin lines Print More Than One Page on a Single Sheet of Paper N in 1 Windows Print as a Poster Windows Enlarge your print size and print the document in poster mode Print on Both Sides of the Paper Windows Print as a Booklet Windows Use this option to print a document in booklet format using 2 sided printing l he document s pages will be arranged according to the correct page number and will allow you to fold the print output at the center and read the booklet pages numerically without having to change the order of the printed pages Change the Paper Source Windows Select a paper source setting that matches your print conditions or purpose Print a Document Windows 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Make sure you have loaded the correct size paper in the paper tray 4 Click the Paper Size drop down list and then select your paper size 5 Click the Portrait or Landscape option to set the orientation of
84. d Env Thin Select this option if the envelope is crumpled when the Envelopes option is selected Recycled Paper Recycled paper Label Label 5 Change other printer settings if needed 6 Click Print Change the Resolution Macintosh You can choose the print resolution As print resolution and speed are related the higher the resolution the longer it will take to print the document 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Resolution pop up menu and then select the print resolution you want to use 300 dpi 600 dpi e HQ 1200 5 Change other printer settings if needed 6 Click Print Reduce or Enlarge Document Layout Macintosh You can reduce or enlarge the layout of a document by scaling it to a percentage of the document s original size 1 From an application such as Apple TextEdit click the File menu and then select Page Setup Select Dell Printer E310dw Type the percentage by which you want to reduce or enlarge the printout in the Scale field Change other printer settings if needed Click OK From an application such as Apple TextEdit click the File menu and then select Print Click Print so oOo FS N Print 71 Chang
85. d in both a wired and wireless network only one connection method can be used at a time However a wireless network connection and Wi Fi Direct connection or a wired network connection supported models only and Wi Fi Direct connection can be used at the same time Before configuring wireless settings you must know your Network name SSID and Network Key Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS If your wireless access point router supports either WPS Push Button Configuration or AOSS you can use WPS or AOSS from your machine s control panel menu to configure your wireless network settings Network 87 NOTE Routers or access points that support WPS are marked with this symbol NOTE Routers or access points that support AOSS are marked with this symbol How to Configure Your Wireless Network Using the One Push Method of WPS or AOSS 1 Press A or V to select the Network option and then press OK Press A or V to select the WLAN option and then press OK Press A or V to select the WPS AOSS option and then press OK A WS N When WLAN Enable appears press A to select On This will start the wireless setup wizard To cancel press Back 5 When the LCD displays Press Key on rtr press the WPS or AOSS button on your wireless access point router Press A on the machine s control panel and your machine will automatica
86. d others using the control panel or Web Based Management Additional Methods of Configuring Your Dell Machine for a Wireless Network To connect your machine to your wireless network we recommend using the Installer CD ROM Advanced Network Features Technical Information for Advanced Users Network Menu on the Dell Control Panel The control panel s Network menu selections allow you to configure the Dell machine for your network P g j Get Started We recommend setting up and connecting to your network using the Dell installation CD ROM This guide provides more information on network connection types introduces various methods to manage your network and explains some useful network features of your Dell machine Supported Basic Network Features The print server supports various features depending on the operating system Use this chart to see what network features and connections are supported by each operating system Supported Basic Network Features The print server supports various features depending on the operating system Use this chart to see what network features and connections are supported by each operating system Network 79 OS X v10 8 x Operating Systems Windows Vista Windows Server Windows 7 2003 2008 2012 2012 R2 OS X v10 9 x Windows 8 OS X v10 10 x Printing Yes Yes les Web Based Yes Yes res Management Status Monitor les Vertical Pairing Yes Windows 7 and Windows 8 only
87. d then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Type the number of copies you want in the Copies field 4 Click the application pop up menu and then select Paper Handling The Paper Handling options appear 5 Select the Collate pages check box if needed Collate pages When the Collate pages check box is selected one complete copy of your document will be printed and then reprinted according to the number of copies you select If the Collate pages check box is not selected then each page will be printed according to the number of copies selected before the next page of the document is printed 6 Change other printer settings if needed 7 Click Print Print on Both Sides of the Paper Macintosh A B BY eH Ls Select Letter Legal or Folio sized paper when using the automatic 2 sided printing function Make sure the back cover is closed If paper is curled straighten it and put it back in the paper tray Use regular paper or thin paper DO NOT use bond paper If the paper is too thin it may wrinkle When you use the manual 2 sided printing function it is possible there may be paper jams or poor print quality 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 66 Print 3 4 Select th
88. d turn the wireless setting of your machine to ON Network 109 The wireless access point router cannot be detected 1 Check the following four points Make sure that the wireless access point router is powered on Move your machine to an obstruction free area or closer to the wireless access point router Temporarily place your machine within about 3 3 feet one meter from the wireless access point when you are TS 02 configuring the wireless settings If your wireless access point router is using MAC address filtering confirm the MAC address of the Dell machine is allowed in the filter 2 If you manually entered the SSID and security information SSID authentication method encryption method Network Key the information may be incorrect Confirm the SSID and security information and enter the correct information as necessary The Authentication Encryption methods used by the selected wireless access point router are not supported by your machine For infrastructure mode change the authentication and encryption methods of the wireless access point router Your machine supports the following authentication methods WPA Personal TKIP or AES WPA2 Personal AES TS 04 Open WEP or None without encryption Shared key WEP If your problem is not solved the SSID or network settings you entered may be incorrect Confirm the wireless network settings For Ad Hoc Mode change the authentication and enc
89. d with a secured key 206 Glossary TKIP Temporal Key Integrity Protocol TKIP provides per packet key mixing a message integrity check and rekeying mechanism AES Advanced Encryption Standard AES provides stronger data protection using a symmetric key encryption NOTE IEEE 802 11n does not support either WEP or TKIP as an encryption method NOTE To connectto your wireless network using IEEE 802 11n we recommend selecting AES G Gateway A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination The router knows where to direct data that arrives at the gateway If a destination is located on an external network the router transmits data to the external network If your network communicates with other networks you may need to configure the Gateway IP address If you do not know the Gateway IP address then contact your Network Administrator H HTTP Web Server Hypertext Transfer Protocol HTTP is used to transmit the data between a web server and a web browser The Dell print server is equipped with a built in web server that allows you to monitor its status or change some of its configuration settings using a web browser Infrastructure Mode The mode of operation in a wireless network in which all devices machines and computers are connected via an access point router IP Address An Internet Protocol IP address is a series o
90. ddress in your Dell machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID password are not correct Confirm the SSID and password When you are configuring the network manually the SSID and password are displayed on your Dell machine If your mobile device supports the manual configuration the SSID and password will be displayed on your mobile device s screen For the definition of SSID see the Glossary Wi Fi Direct You are using Android 4 0 If your mobile device disconnects approximately six minutes after using Wi Fi Direct try the one push configuration using WPS recommended and set the Dell machine as a G O Wi Fi Direct Your Dell machine is placed too far from your mobile device Move your Dell machine within about 3 3 feet 1 meter of the mobile device when you configure the Wi Fi Direct network settings Wi Fi Direct There are some obstructions walls or furniture for example between your machine and the mobile device Move your Dell machine to an obstruction free area Wi Fi Direct There is a wireless computer Bluetooth supported device mi
91. dge type and toner cartridges out of the reach of children If a child accidentally swallows toner spit it out rinse mouth with water drink water and consult a physician immediately When replacing drum cartridges or drum if not a cartridge type and toner cartridges be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation If toner spills onto your skin or clothing wash it off with soap and water If you get toner particles in the eyes wash it out with plenty of water for at least 15 minutes until irritation is gone Consult a physician if necessary IMPORTANT Dell machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Dell Original toner cartridges Dell cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used l he machine may not detect toner or toner cartridges of other specifications correctly but may instead detect such items as standard yield toner cartridges Dell does not therefore recommend the use of cartridges other than Dell Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts Routine Maintenance 155 of this machine as a result of the use of toner or toner cartridges other than Dell Original products due to the i
92. dv ee tod ibas da tdeo P P iRER RS 199 Warranty and Return Policy n 4 rera ya nekua2iY re nae mas hera ua oes 200 Contacting aL METRE TRI D MIU IU IT 200 Additional documents for Important Information 000 cece eee eee ees 201 SAFETY kaser PEIEBE conum ken pP prena AEO AA nde IURI adn dp du afin En d 201 SAFETY General Bafebyosecsse seo ea her E PLATE DRE EMEPESA reta PARU E REI pU den S UR EORR AED 201 FCC Paro UONBI iocos uit tren a ME A Rn Eb Su qu AUR E DID CU nU E E cias dae bet 201 10 Contents Information regarding recycled paper 0 20 cece cece eee eee s m 201 Requisit amp for RATTE coeur a senaia cheats n e ORDRE UI GORDON qd tas cagenines 201 Additionalintormation for installation cteehi Rr sheds Rhe ix rr EC AR UTE DIU eee uada 202 Printing VI Mopria Mss chats di ded ced rq ioo SU d acras e ue Rat Rata e a escono ea adc od 202 rcc 205 ee eee ee ASIN eee ee ree eee ere E MI MICI II MEDI 205 Bieitridevgni nied eh pie tadaes dads Sendo eaten ian hac RUE bes iene botinies DR Ups eld iege 205 eae E oe ates Boe ena etee een ane eaten rela saaeneed aha tanant ated ens aa nent aad 206 pr 206 I 206 mre UID De 207 P ET 207 NEUTER EET ETT 207 Menten 208
93. e printer icon in the Add a device screen You can connect your machine to the Wi Fi Direct network and then install Network 105 the printer driver using this feature Your machine also supports the Persistent Group feature of Vertical Pairing for Windows 8 1 If you have disabled your machine s Web Services feature you must re enable it by selecting the Web Services check box and clicking Submit The default setting of the Web Services for the Dell machine is Enabled You can change the Web Services setting using Web Based Management e Make sure your computer has the Windows 8 compatibility logo If you are not sure about the compatibility logo contact your computer manufacturer If you are configuring your wireless network using an external wireless Network Interface Card NIC make sure the wireless NIC has the Windows 8 1 compatibility logo For more information contact your wireless NIC manufacturer 1 Turn on your machine 2 Enable your machine s Wi Fi Direct feature 3 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Control Panel Hardware and Sound Devices and Printers Add a device 4 Select your machine NOTE If your computer displays a dialog box that requires the WPS PIN type the PIN displayed on your Dell machine s LCD and then click Next 5 Select the Wi Fi Direct push button menu on your machine 6 When your machine a
94. e AEEA EEEE REEERE EEEE EEEE EEEE EXT ERE D AREE 175 bout Deep Sleep Mode is esed ccecda er uri aes etu RV Gub nas Ei tEmU RANK KEE E ENEE NE es 176 Sat Aute Power Wit Midd 2 cicer det dx pdt cuc arat o HEpADEX PE NERVES TANA uir FRe Ma da dd dade tuned 176 Set Continue Mode n s nunsio nbi piper ser P eU PER IRRR TUM RbPRRPIMRAPpUHRIIP Id RIS PCR TP PE ER PPL PERS 176 CUTSURE ESTIS CRIT TET TETTE TTE TOT 177 Set Quiet C S 177 LTUMI aids 177 Access Menus and Change Your Machine the Settings isse 177 BEES Table cea oetattes E AU AEPUA E G RDUM E Gnd Lx NAME T 177 ence cEE c P 185 General Specifications iori dd oves ed x pdcoc eiii pe oae d wie add Papx xadopas uua 185 Print Media Specifications 2o aoa te kt EL db En Orbe nnb Xr bebe hbEe PESE 186 Printer Specifi ati NS 25 icindntask ha ma art PR AR era dace aaa Qus ag epos a dew wate teen 186 interface Specifications 2a d Qro rtl Face Re deer Races d a DR eric qo Valet 187 Supported Protocols and Security Features 00 c cece nananana nren 187 Computer Requirements Specifications i23 Cana e Re prx pax Re ahead ER ERR ES 187 10 How to Enter Text on Your Dell Machine 0c cece eee eee 191 11 Environmental Information Notice ccc cece eee eee 195 ni D m 199 Dell Technical Support Pell6y iu iiie adr Be
95. e Mode Turn on Continue Mode to force the machine to continue printing even if the control panel indicates that it is time to replace the toner cartridge When the Replace Toner error message is active you cannot turn this mode on unless you change the toner cartridge Set Toner Save Mode Save toner using Toner Save Mode When you set Toner Save to On the print appears lighter The default sctting is O f Set Quiet Mode Use Quiet Mode to reduce printing noise When Quiet Mode is turned On the print speed becomes slower The factory setting is Off Set Sleep Mode Countdown The Sleep Mode or Power Save Mode setting can reduce power consumption Select how long the machine must be idle before it goes into Sleep Mode The Sleep Mode timer is reset when the machine receives a print job PF wN When the machine is in Sleep Mode it acts as if it is turned off The machine will wake up and start printing when it receives a print job Use these instructions to set a time delay to send the machine into Sleep Mode Press A or V to select the General Setup option and then press OK Press A or V to select the Ecology option and then press OK Press A or V to select the Sleep Time option and then press OK Press A or V to enter the length of time in minutes that the machine should remain idle before entering Machine Settings 175 Sleep Mode Press OK About Deep Sleep Mode If the machine is in Sleep Mode and does not re
96. e Orientation option that matches the way you want the document to print For automatic 2 sided printing do the following a Click the application pop up menu and then select Layout The Layout setting options appear b In the Two Sided section select the Short Edge binding or Long Edge binding option c Change other printer settings if needed d Click Print For manual 2 sided printing do the following a Click the application pop up menu and then select Paper Handling The Paper Handling options appear b In the Pages to Print pop up menu select Even Only c Change other print settings if needed d Click the Print button e After the machine prints the even numbered pages remove the printed pages from the output paper tray f Make sure the pages are completely flat and put the paper back in the tray blank side facing down g Repeat steps 1 3 selecting the same printer and settings you used to print the even numbered pages h Click the application pop up menu and then select Paper Handling The Paper Handling options appear i In the Pages to Print pop up menu select Odd Only j Click Print Change the Paper Size Macintosh Paper Size choices include a large selection of standard paper sizes 1 2 From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the Paper Size pop up menu and
97. e PANTING 2 a cch cage na Racs Rd og ch nish nace ic aor CV dp vm et dia d pd atia de a pace Ng andae 39 Print from Your Computer Windows ion ciego Dade dtes Re Re REP Er ER Era 39 Basic Printing Methods WindoWs 0 0 0 0c cc cece cece cece IH HII e eme enne 39 Print a Document Windows c cccccccccc eee IRI eere 40 Print Preview WindOWS ccciscn2cc2oeceoaraeanvaucneraaensaausnousiveubelentoans tmsangansenaneseainn s 4 Change the Paper Size Windows 2 lt 220ca aceeuc eere unu iine E bau RE ERE REIR REEERE EEEE 4 Change the Orientation of Your Print Portrait or Landscape Windows 000eceee eee e eee 42 Print Multiple Copies of the Same Document Windows cssc 43 Contents 3 4 Change the Media Type Windows 0 0 cece cece cece eee e 43 Change the Resolution Windows9 sisse en 44 Change the Print Settings WindoWs 0 c ccc c cece cnet e nent men 44 Improve Gray Printing Windows ssssssssssssssssssssee Id 45 Improve Pattern Printing WindoWS 0 0 c cece cece eee n een 46 Improve Thin Line Windows 2 2 00 cc ccc ccc een nen nnn ARESE DIA eere 46 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 0 0 cece cence eee eee 47 Printas a Poster WINdOWS sind osse iere zo bet reb xe esl etus bos oxi AE e d 47 Print on Both Sides of the Paper Windows 0 0 0 0 ccc c
98. e SET IP AD DRESS command or perform a factory reset on the print server which will then allow you to use the ARP command again Reset the Network Settings to the Factory Settings You can use your machine s control panel to reset the print server to its default factory settings This resets all information such as the password and IP address NOTE This feature restores all wired and wireless network settings to the factory settings NOTE You can also reset the print server to its factory settings using Web Based Management 1 Press A or V to select the Network option and then press OK 2 Press A or V to select the Network Reset option and then press OK 3 Press A for Yes The machine will restart Print the WLAN Report The WLAN Report reflects your machine s wireless status If the wireless connection fails check the error code on the printed report 1 Press A or V to select the Machine Info option and then press OK 2 Press A or V to select the Print WLANReport option and then press OK The machine will print the WLAN Report Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed check the error code on the printed report and refer to the corresponding instructions in the table Error Code Problem and Recommended Solutions The wireless setting is not activated turn the wireless setting to ON TS 01 If a network cable is connected to your machine disconnect it an
99. e drum unit may be damaged Replace the drum unit with a new drum unit Black lines down the page Printed pages have toner stains down the page Clean the corona wire inside the drum unit by sliding the tab Make sure you return the tab to the home position A The toner cartridge may be damaged Replace the toner cartridge with a new toner cartridge The drum unit may be damaged Replace the drum unit with a new drum unit The fusing unit may be contaminated Contact Dell Customer Service ABCDEFGH abcdefghijk ABCD abcde White lines down the page Make sure foreign material such as a torn piece of paper sticky notes or dust is not inside the machine and around the toner cartridge and drum unit The toner cartridge may be damaged Replace the toner cartridge with a new toner cartridge The drum unit may be damaged Replace the drum unit with a new drum unit Image skewed Make sure the paper or other print media is loaded correctly in the paper tray and the guides are not too tight or too loose against the paper stack Set the paper guides correctly The paper tray may be too full Check the paper type and quality Check for loose objects such as torn paper inside the machine For automatic 2 sided printing models If the problem only occurs during 2 sided printing check for torn paper in the 2 sided tray verify the 2 sided tray is inserted completely and the back cover i
100. e manual feed slot until the top edge of the paper presses against the paper feed rollers Continue pressing the paper against the rollers until the machine grabs the paper and pulls it in further Put only one sheet of paper in the manual feed slot Make sure Manual is selected for Paper Source in the printer driver The machine does not feed envelopes Load one envelope at a time in the manual feed slot Your application must be set to print the envelope size you are using This is usually done in the Page Setup or Document Setup menu of your application Network Problems Error Messages Your Dell machine will display an error message if an error occurs The most common error messages are shown in the chart Where Can I Find My Dell Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Dell Machine is Not Found on the Network During Printer Driver Installation My Dell Machine Cannot Print over the Network My Dell Machine is not Found on the Network Even After Successful Installation My Security Settings are not Working Properly Want to Check that My Network Devices are Working Correctly Troubleshooting 127 Error Messages Your Dell machine will display an error message if an error occurs The most common error messages are shown in the chart Error Messages Cause Action Cannot Connect A device is already Two mobile devices are al
101. e on the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit The fusing unit may be contaminated Contact Dell Customer Service Hollow print Select Thick Paper mode in the printer driver or use thinner paper than you are currently using Select Thick Paper inthe machine s Media Type menu setting Check the machine s environment Conditions such as high humidity can cause hollow print The drum unit may be damaged Replace the drum unit with a new drum unit D All black Clean the corona wire inside the drum unit by sliding the tab Make sure you return the tab to the home position A The drum unit may be damaged Replace the drum unit with a new drum unit abcdefghijk A B G D abcde 8 4 234 White lines across the page Select the appropriate media type in the printer driver Select the appropriate media type in the menu setting The problem may disappear by itself Print multiple blank pages to clear this problem especially if the machine has not been used for a long time Clean the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit 146 Troubleshooting F EXBDCDEFGH Eabcdefghijk ABCD Fapcde F234 Lines across the page e Clean the corona wire inside the drum unit e Clean the drum unit The drum unit may be damaged Replace the drum unit with a new drum unit AD
102. e options Authentication Methods for a Personal Wireless Network A personal wireless network is a small network such as a home wireless network without IEEE 802 1x support Open system Wireless devices are allowed to access the network without any authentication Shared key A secret pre determined key is shared by all devices that will access the wireless network The Dell wireless machine uses the WEP key as the pre determined key e WPA PSK WPA 2 PSK Enables a Wi Fi Protected Access Pre shared key WPA PSK WPA2 PSK which enables the Dell wireless machine to associate with access points using TKIP for WPA PSK or AES for WPA PSK and WPA2 PSK WPA Personal BOOTP The Bootstrap Protocol BOOTP is a network protocol used by a network client to obtain an IP Address from a configuration server Glossary 205 NOTE To use BOOTP contact your network administrator C Channels Wireless networks use channels Each wireless channel is on a different frequency There are up to 14 different channels that can be used when using a wireless network However in many countries the number of channels available is restricted Custom Raw Port Custom raw port is a commonly used printing protocol on a TCP IP network that enables interactive data transmission Default is Port 9100 Density Changing the Density makes the whole image lighter or darker DHCP The Dynamic Host Configuration Protocol DHCP is a network protocol that is used to
103. e tber tb RD re er UR bb Se d 117 About USING Setting LOCK o epe mee zoe EPOR deberes ubg intended NEG qs PRU Re eee 117 Set the Setting Lock Password liiis e 117 Change the Setting Lock Password 220 pei E IA RIT Ie feuds I ee MIA eae E EEDE EET 117 Turn Setting Lock On or Off 0 0 cece ccc dn Ee ai ora EESE e ens 118 Before Using Network Security Features cece cece nee teen nee 118 Supported Security Protocols and Features 0 c cece cece lees 118 Security Methods for Sending Email 00 00 c ccc cece eee eese 118 Manage Your Network Machine Securely Using Web Based Management Web Browser 0 5 119 Send an Email Securely a rack rtr he e ne Re aas RU x on Rd eon 119 Configure Email Sending Using Web Based Management 0 e cece cece eet e cette eee 120 Send an Email with User Authentication sssssssssssssssss eee 120 6 Troubleshooting rencias ds abu ba bac atc M URP cea ast ard Ron ptu C Ee e aodio DE 125 Printing Probles auo pado dard acia od acd toe Bd eed elu dioec ora dabei d dede 126 Network Problems PCM RPRI PCI D pT 127 Error Mess g s siis cssc mie ao dese bade abe dees eebbude S PATII SPIt Edad E DR acp PUE PES Wis 128 Where Can Find My Dell Machine s Network Settings 00 0 cece cece eee eee e tenet rann 128 Cannot Complete the Wireless Network Setup Configuration 128 My Dell Machine is Not Found on the Netw
104. e the IP address of your mobile device has been configured via DHCP Where Can Find My Dell Machine s Network Settings Use one of the following methods to find your Dell machine s network settings for example IP address default gateway and other settings Print the Network Configuration Report Use your Dell machine s control panel Cannot Complete the Wireless Network Setup Configuration Turn your wireless router off and back on Then try to configure the wireless settings again If you are unable to resolve the problem follow the instructions below 128 Troubleshooting Investigate the problem using the WLAN Report Cause Action Interface Your security settings SSID Network Key are not correct Select and confirm that you are using the correct security settings See the instructions supplied with your wireless LAN access point router for information on how to find the security settings The manufacturer s name or model number of the wireless LAN access point router may be used as the default security settings Consult with the access point router manufacturer your Internet provider or network administrator For definitions of SSID and Network Key see the entries SSID Network Key and Channels in the Clossary Wireless Your Dell machine s MAC address is not allowed Confirm that the Dell machine s MAC Address is allowed in the filter You can find the MAC A
105. e the Paper Source Macintosh Select a paper source setting that matches your print conditions or purpose If you load one sheet of paper in the manual feed slot the paper is automatically pulled from this slot Do not load any paper in the manual feed slot when printing from paper tray 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Paper Source pop up menu and then select your paper tray Option Description Auto Select The machine will automatically select the tray to use if the paper type and paper size configured on the machine match the printer driver settings The paper size and paper type for each tray must be configured correctly on the machine Trayl The machine will exclusively use tray 1 when printing Manual The machine will exclusively use the Manual Feed Slot when printing 5 Change other printer settings if needed 6 Click Print Change the Graphic Quality Macintosh You can change the print quality 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select
106. e the instructions for the security software or ask the manufacturer Windows I Want to Check that My Network Devices are Working Correctly Check Action Interface Troubleshooting 133 Check that your Dell Check the following Wired Wireless machine access point router e The power cord is connected correctly and the Dell machine is or network hub is turned on eee The access point router or hub is turned on and its link button is blinking All protective packaging has been removed from the machine The toner cartridge and drum unit are installed correctly The front and back covers are fully closed Paper is inserted correctly in the paper tray For wired networks A network cable is securely connected to the Dell machine and to the router or hub Check the Link Status in Print the Network Configuration Report and check that Ethernet Wired Wireless the Network Configuration Link Status or Wireless Link Status is Link OK Report Check that you can ping Ping the Dell machine from your computer using the IP address or Wired Wireless the Dell machine from your the node name at the Windows command prompt or Macintosh computer Terminal application ping lt ipaddress gt or lt nodename gt Successful Your Dell machine is working correctly and connected to the same network as your computer Unsuccessful Your Dell machine is not connected to the same network as your computer Co
107. e to use and rotation of the drum and interaction with paper toner and other materials in the paper path In designing this product Dell decided to use the number of rotations of the drum as a reasonable determinant of the drum life When a drum reaches the factory established rotation limit corresponding to the rated page yield the product s LCD will advise you to replace the applicable drum The product will continue to function however print quality may not be optimal NOTE If an unpacked drum unit is placed in direct sunlight or room light for long periods of time the unit may be damaged NOTE There are many factors that determine the actual drum life such as the temperature humidity type of pa per type of toner used and so on Under ideal conditions the average drum life is estimated at approximately 12 000 pages The actual number of pages that your drum will print may be significantly less than this estimate Because we have no control over the many factors that determine the actual drum life we cannot guarantee a mini mum number of pages that will be printed by your drum NOTE For best performance use only genuine Dell toner The machine should be used only in a clean dust free environment with adequate ventilation Printing with a non Dell drum unit may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage does not apply to problems caused by the use of a non Dell drum un
108. e wireless network setup Install drivers and software necessary for operating your device from the Installer CD ROM For Macintosh You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Configure Your Machine for a Wireless Network in Ad Hoc Mode Using an Existing SSID If you are trying to pair your Dell machine to a computer that is already in Ad Hoc mode and has a configured SSID use these instructions Before configuring your machine we recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings of the computer to which you are connecting NOTE The wireless network settings of the computer you are connecting with must be set to Ad Hoc mode with an SSID already configured For more information on how to configure your computer in Ad Hoc mode see the instructions included with your computer or contact your network administrator Network Name SSID Communication Mode Encryption Mode Network Key NONE Ad Hoc WEP For example Network Name SSID HELLO Communication Mode Encryption Mode Network Key Ad Hoc WEP 12345 92 Network NOTE Your Dell machine supports the use of the first WEP key only Press A or V to sele
109. ect Print Settings The Print Settings options appear Click the Advanced print settings list Click the Other Print Options menu Select the Skip Blank Page check box Click Print Monitor the Status of the Machine from Your Computer Macintosh The Status Monitor utility is a configurable software tool for monitoring the status of a device allowing you to get immediate notification of error messages such as paper empty or paper jam at pre set update intervals You can also access Web Based Management 74 Print 1 Click the System Preferences menu select Print amp Scan or Printers amp Scanners and then select your machine 2 Click the Options amp Supplies button 3 Click the Utility tab and then click the Open Printer Utility button Status Monitor starts Updating the machine s status To view the latest machine status while the Status Monitor window is open click the e icon You can set the interval at which the software updates machine status information Click Dell Status Monitor in the menu bar and then select Preferences Web Based Management Network Connection Only Access the Web Based Management System by clicking the machine icon on the Status Monitor screen You can use a standard Web Browser to manage your machine using HTTP Hyper Text Transfer Protocol Adjust Print Settings from the Machine s Control Panel Cancel a Print Job Change 2 Sided Print Settings Change the settings for pr
110. ed Settings button 6 Select the one of the options from the 2 sided Type menu There are two types of 2 sided binding directions available for each orientation Option for Portrait Description Left Binding wo Right Binding LLL EF B Lg BI Option for Landscape Description Top Binding 52 Print Bottom Binding 7 Select one of the options from the Booklet Printing Method menu Option Description All Pages at Once Every page will be printed in booklet format four pages to every piece of paper two pages per side Fold your printout in the middle to create the booklet Divide into Sets This option prints the whole booklet in smaller individual booklet sets allowing you to fold at the center of the smaller individual booklet sets without having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages LOLA 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Change other printer settings if needed 10 Click OK 11 Do one of the following For automatic booklet printing click OK again and then complete your print operation For manual booklet printing click OK again and follow the screen instructions Change the Paper Source Windows Selec
111. ed at the same time NOTE The Wi Fi Direct supported device can become a Group Owner G 0 When configuring the Wi Fi Direct net work the G O serves as an access point Mobile Printing Your Dell Printer E310dw supports printing from a variety of mobile devices Easy to use and navigate the application for Mobile Printing enables direct printing of photos documents web content and more on supported Dell printers via Wi Fi or Ethernet network For Android Devices TM Download the Dell Document Hub app for free from Google Play Easy to use and navigate the Dell Document Hub app enables direct printing of photos documents web content and more to supported Dell printers on a Wi Fi Wi Fi Direct or Ethernet network Scan the OR Code for quick access to the relevant application store Network 97 For iOS Devices This printer is compatible with AirPrint This printer is also compatible with Dell Document Hub App available for free download from App Store Scan the OR Code for quick access to the relevant application store Configure Your Wi Fi Direct Network Configure your Wi Fi Direct network settings from your machine s control panel Step by step Guide for Wi Fi Direct Network Configuration The following instructions offer five methods for configuring your Dell machine in a wireless network environment Select the method you prefer for your environment Configure Your Wi Fi Direct Network Using the O
112. efore configuring your machine we recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings of the computer to which you are connecting Network Name SSID Network Key For example Network Name SSID HELLO Network 93 ao a W N 9 Network Key 12345 NOTE Your access point router may support the use of multiple WEP keys however your Dell machine supports the use of the first WEP key only NOTE Ifyou need assistance during setup and want to contact Dell Customer Service make sure you have your SSID Network Name and Network Key ready We cannot assist you in locating this information NOTE If you do not know this information SSID and Network Key you cannot continue the wireless setup How can find this information Check the documentation provided with your wireless access point router The initial SSID could be the manufacturer s name or the model name f you do not know the security information please consult the router manufacture your system administrator or your Interner provider Press A or V to select the Network option and then press OK Press A or V to select the WLAN option and then press OK Press A or V to select the Setup Wizard option and then press OK When WLAN Enable appears press A to select On This will start the w
113. ength if you are using a wireless connection A 0 Max j 2 Q Power On Off Button Turn on the machine by pressing Q Turn off the machine by pressing and holding Q The LCD displays Shutting Down for a few seconds before going off 3 Network Button Wi Fi Press the Wi Fi button and launch the wireless installer on your computer Follow the on screen instructions to set up a wireless connection between your machine and your network When the Wi Fi light is on your Dell machine is connected to a wireless access point When the Wi Fi light blinks the wireless connection is down or your machine is in the process of connecting to a wireless access point 4 Menu Buttons OK Press to store your machine settings After you change a setting the machine returns to the previous menu level Back Press to go back one level in the menu Press to select the previous digit when setting numbers A orY or Press to scroll through menus and options e Press to enter a number or to increase or decrease the number Hold down A or V to scroll faster When you see the number you want press OK 20 Introduction to Your Dell Machine 5 X Cancel Button Press to clear certain error messages To clear all other errors follow the control panel instructions Press to print any data remaining in the machine s memory Press and hold X Cancel for about two seconds to cancel a print job Status Messages
114. er 84 Network Access Network Management Software and Utilities Before using your Dell machine in a network environment you must install the Dell software and configure the appropriate TCP IP network settings on the machine itself If you do not want to or are unable to use the Dell installer see Related Information Access Web Based Management 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http DELL000499 The NetBIOS name can be found in the Network Configuration Report NOTE For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click E You can now change the print server settings If you have changed the protocol settings you must restart the machine after clicking Submit to activate the configuration Set a Logon Password for Web Based Management We recommend setting a logon password to prevent unauthorized access to Web Based Management 1 Start your web browser 2 Type http ma
115. er 150 Network Reset oio aider erbe sek Rea RR EERDARSUNE S M dau XH UMP RN RR SU UR 151 Factory Restt isses bp esee ade bee hre ix aa lane pua xxn Manan Sete Furd Ota bir oa 151 SISRIDESIETERENCERS TORRE a aaa a anre ae EIERENS 151 7 Routine Malnteridl B uo rre perro cg atom aed neg oh umn 155 Replace SDDDIIBS s sacos aiitem ek aida iune ite des dec ni et ae Edd io ed ditata nut 155 Learn About The Toner Cartridge 0 0 ccc ccc enste tenn m e 157 Replace the Toner Cartridge 0 ccc cece cnn see ete e eet e ete EEEE 157 Learn About The Drum Unit asciaeateciaeeaaeiamertewhde peeted sage named eae ene pH T Gunga 160 Replace the Drumm Mitt aeo ecncontadeatmnedn toddlers a eanied eed EEA Dra DEA 160 Clean the Machine P nee hue eee ed di preeVwee tien Pie Dekad eee ke Sale 163 Cleanithe Corona WIEG een cta eie kb t pea eR ARES PAR deeb hie booed aued da Ro da nace tions 164 Cleanthe Drum Unit crono rrr Rm eph Rente eee et EAR NEDXTIATDIPMO RENTE NU C UM TR E du wee 166 Clean the Paper Pickup Rollers obe ppRRRRRARERRU I Re vede ERR DUO eA REPZFREP SNP 168 Check the Remaining Life of Parts s a vas ci c esce Un AX OR RE E DER e irn Nae 170 Pack and Ship Your Dell Machine uuu uxacirin med n mr e e Rr m e n 170 Contents 9 8 Machine Sell Ea cac td UR ER RP RMTRETE RA EnREES Ute E RENE Md SU 175 General Settings uiu uc xd eh reet aec raa Ya a Rn MR baa EEEE in qo xia 175 Set Sleep Mode COUDt OWIE uu ex aee Exin ch od
116. ers to gain access to network connected resources The print server used on your Dell machine supports the Transmission Control Protocol Internet Protocol TCP IP protocol Public Key Cryptosystem A Public Key Cryptosystem is a modern branch of cryptography in which the algorithms employ a pair of keys a public key and a private key and use a different component of the pair for different steps of the algorithm RARP Reverse Address Resolution Protocol RARP finds the logical address for a machine that knows only its physical address NOTE To use RARP contact your network administrator Glossary 209 Resolution The number of vertical and horizontal lines per inch S Settings Tables At a glance instructions that show all the settings and options that are available for setting up your machine Shared Key Cryptosystem A Shared Key Cryptosystem is a branch of cryptography involving algorithms that use the same key for two different steps of the algorithm such as encryption and decryption SMTP AUTH SMTP Authentication SMTP AUTH expands SMTP the Internet email sending protocol to include an authentication method that ensures the true identity of the sender is known SMTP Client Simple Mail Transfer Protocol SMTP client is used to send emails via the Internet or Intranet SNMP The Simple Network Management Protocol SNMP is used to manage network devices including computers routers and Dell network ready machines The De
117. erties or preferences button The printer driver window appears Click the Advanced tab Click the Other Print Options button Select Macro Click the Macro Settings button Enter Macro ID and Macro Name you want to use Select Insert Macro Command Select the page to overlay the macro data Option Description All Pages Lets you insert the macro onto all pages Page Lets you insert the macro onto a specific page Select this option and then enter a page number within the range 1 to 255 Add to Top of Page Send the macro data to the top of the page Add to End of Page Send the macro data to the bottom of the page NOTE When Booklet has been selected the Page setting in Insert Macro Command is disabled Click OK Click OK to return to the printer driver window Click OK Complete your print operation The macro data is printed as an overlay Adjust the Print Density Windows You can increase or decrease the print density 1 2 58 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button Print The printer driver window appears Click the Advanced tab Click the Other Print Options button Select Density Adjustment Clear the Printer Default check box To increase or decrease the print density move the slide bar to the right or left Click OK to return to the printer driver window Click OK o
118. erver SMTP Client ICMP Web Services Print Protocols IPv6 NDP RA DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port 9100 IPP FTP Server SNMPvIA2c v3 HTTP Server TFTP Client and Server SMTP Client ICMPv6 Web Services Print Network Security Wired SMTP AUTH SNMP v3 Network Security Wireless SMTP AUTH SNMP v3 Wireless Network Security WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES Wireless Certification Wi Fi Certification Mark License WPA WPA2 Personal Wi Fi Protected Setup WPS Identifier Mark License AOSS Logo Wi Fi CERTIFIED Wi Fi Direct Computer Requirements Specifications Supported Operating Systems And Software Functions Computer Platform amp Operating PC Interface Processor Hard Disk Space System Version USB 10 100 Base TX Wireless to install Ethernet 802 11b g n Specifications 187 Windows Windows Vista Printing 32 bit x86 or 80 MB Operating Windows 7 64 bit x64 System Windows processor Windows 8 1 Windows Printing 32 bit x86 or Server 2003 64 bit x64 processor Windows 64 bit x64 Server 2003 x64 processor Edition Windows 32 bit x86 or Server 2008 64 bit x64 processor Windows 64 bit x64 Server 2008 R2 processor Windows Server 2012 Windows Server 2012 R2 Macintosh OS X v10 8 x Printing Intel Processor 80 MB Operating OS X vl09 x System O
119. f numbers that identifies each device connected to a network An IP address consists of four numbers separated by dots Each number is between 0 and 255 Example In a small network you would normally change the final number 192 168 1 1 192 168 1 2 192 168 1 3 How the IP address is assigned to your print server If you have a DHCP BOOTP RARP server in your network the print server will automatically obtain its IP address from that server NOTE On smaller networks the DHCP server may also be the Router If you do not have a DHCP BOOTP RARP server the Automatic Private IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 Glossary 207 IPP The Internet Printing Protocol IPP Version 1 0 allows you to print documents directly to any accessible machine via the Internet IPv6 IPv6 is the next generation Internet protocol L LLMNR The Link Local Multicast Name Resolution LLMNR protocol resolves the names of neighboring computers if the network does not have a Domain Name System DNS server The LLMNR Responder feature works in both the IPv4 or IPv6 environment when using a computer that has the LLMNR Sender feature such as Windows Vista and Windows 7 LPD Line Printer Daemon LPD or LPR protocol is a commonly used printing protocol on a TCP IP network mainly for UNIX based operating systems M MAC Address The MAC Address Ethernet Address is
120. first three segments are the network address Example Computer 1 can talk to Computer 2 Computer 1 210 Glossary IP Address 192 168 1 2 Subnet Mask 255 255 255 0 Computer 2 IP Address 192 168 1 3 Subnet Mask 255 255 255 0 NOTE 0 denotes that there is no limit to communication at this part of the address T TCP IP Transmission Control Protocol Internet Protocol TCP IP is the most popular set of protocols used for communication such as Internet and email This protocol can be used in almost all operating systems including Windows Windows Server OS X and Linux TKIP Temporal Key Integrity Protocol TKIP is one of the encryption methods adopted by WPA to be used in a wireless network TKIP provides per packet key mixing a message integrity check and rekeying mechanism V Vertical Pairing Vertical Pairing is a technology for Windows that allows your Vertical Pairing supported wireless machine to connect to your Infrastructure network using the PIN Method of Wi Fi Protected Setup and the Web Services feature It also enables printer driver installation from the printer icon in the Add a device screen W Web Based Management A standard Web Browser can be used to manage your machine using the Hyper Text Transfer Protocol HTTP You can perform the function listed or get the following information from a machine on your network using a web browser e Machine status information e Change ne
121. g addresses World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Electronic Support Service mobile support Qus dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only support jp dell com Japan only support euro dell com Europe only Electronic Quote Service apmarketing dell com Asian Pacific countries only sales_canada dell com Canada only 200 Appendix Additional documents for Important Information SAFETY Laser Printer Internal laser radiation Max Radiation Power 25mW Wave Length 770 800 nm Laser Class Class 3B SAFETY General Safety Ventilate well during extended operation or mass copying It may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment This equipment is also designed for IT power system with phase to phase voltage 230V For Norway Only FCC Part68 comment f your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment
122. hange other printer settings if needed Click OK Complete your print operation oo N Print the Date Time and PC Login User Name on the Document Header Footer Print Windows Global Vision 21 Mid and Lomg Term Corporate Vision l4 cu D Au 9 14 02 2010 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 Select the Header Footer Print check box and then click the Settings button 5 Select the options you want from the following settings Format Position Font and Background ID Print Select your computer login user name or custom text as a header or footer using one of the following methods Print 57 oo N Select the Login User Name option to print your computer login user name Select the Custom option to print the text you enter in the Custom field Click OK to return to the printer driver window Change other printer settings if needed Click OK Complete your print operation Use a Macro from Your Computer Windows If you have stored the electronic forms macros in your machine s memory you can use the macro to print the data as an overlay on the print job you want 1 2 o ce go uum OQ 10 11 12 13 Select the print command in your application Select Dell Printer E310dw and then click the printing prop
123. he drum unit Paper Tray Level 1 Description Manual Feed Select whether to print from the Manual Feed Slot 2 sided Select whether to print on both sides of the paper Trayl Size Select the size of paper you loaded in the standard paper tray Check Size Select whether to display the message telling you to check that the size of the paper in the machine and the machine s Paper Size setting match General Setup Level 1 Level 2 Description Local Language Select the LCD language for your country Resolution Select a print resolution Density Increases or Decreases the print density Ecology Toner Save Increases the page yield of the toner cartridge Sleep Time Set the time to return to Power Saving Mode Quiet Mode Decreases printing noise Auto Power Off Sets the number of hours that the machine will remain in Deep Sleep Mode before going into Power Off Mode Panel Control Button Repeat Sets the time for the LCD message to change when holding A or V at intervals Message Scroll Sets the time in seconds that an LCD message will scroll across the LCD From Level 120 2 sec to Level 1022 0 sec LCD Contrast Adjusts the contrast of the LCD Auto Online Sets the machine to return to Ready Mode after it has been idle for 30 seconds If you select the setting to be O the machine cannot receive print jobs while it has been left in
124. he machine 168 Routine Maintenance 3 If paper is loaded or something is stuck inside in the paper tray remove it 4 Tightly wring out a lint free cloth soaked in lukewarm water and then wipe the separator pad on the paper tray to remove dust 6 Reload the paper and put the paper tray firmly back in the machine 7 Press Q to turn on the machine Routine Maintenance 169 Check the Remaining Life of Parts 1 Press A or V to display the Machine Info option and then press OK 2 Press A or V to select the Parts Life option and then press OK 3 Press A or V to select the Toner Life or Drum Life option and then press OK Pack and Ship Your Dell Machine NOTE If for any reason you must ship your machine carefully repack the machine in the original packaging to avoid any damage during transit The machine should be adequately insured with the carrier 1 Press and hold O to turn off the machine Leave the machine turned off for at least 10 minutes to cool down 2 Disconnect all the cables and then unplug the power cord from the AC power outlet NOTE The machine is equipped with a non detachable AC power cord depending on the model 3 Remove the toner cartridge and drum unit assembly 5 Put the protective material on the toner cartridge Put it in a plastic bag 170 Routine Maintenance 8 Close the front cover 9 Put the machine into the bag it originally came in 10 Pack the machine
125. hen press OK 2 Press A or V to display the Test Print option and then press OK The machine prints out the test page 76 Print NeEtWOK PERCEPTIS 79 Edu MENT 19 Select Your Network Connection TyD8 iii inu kh nr CORR RO OR n OR Ro CR S 80 Learn to Use Network Management Utilities 0 ccc cece eee eee 84 Locate the Machine s Network Settings 2225 e crea RR Rh Xn ER ERR ER cheat kh Ros 86 Additional Methods of Configuring Your Dell Machine for a Wireless Network 87 Advanced Network Festlres iusqseduex abu E rp se aw EE qa e RAW Su CY Gs Eu On 101 Technical Information for Advanced Users 0 00 cece nee e ene esses 102 Network Menu on the Dell Control Panel 0 0 cece cece eee e eee eee anes 111 78 Network Get Started We recommend setting up and connecting to your network using the Dell installation CD ROM This guide provides more information on network connection types introduces various methods to manage your network and explains some useful network features of your Dell machine Select Your Network Connection Type You must identify your network connection type wired network connection or wireless network connection Learn to Use Network Management Utilities Configure and change your Dell machine s network settings using a management utility Locate the Machine s Network Settings You can change your machine s network settings IP address subnet mask gateway an
126. ick the PageManager OCR button Printing With Mopria Mopria certified mobile devices can connect and print to certify printer Either connect your mobile devices to the same network as the printer or make a direct connection with Wi Fi Direct Works with Mopria certified smartphones and tablets or Android 4 4 devices with the Mopria Print Service download from Google Play https play google com store apps http www mopria org 202 Appendix BIET n RET T ETE ETT OT T TOUT ETT 205 O 205 pH edie dd S ERa trang a E Hadad Mime sb aes Te iie HAAS HER aan madee sede OEE E Sa E 205 c 206 DTE EEEETEEELS 206 206 m P 207 IHzescroibwnbenSentuide praeda t E sew ee dd sa t ate dae era ane OPEM PRU UE AS 207 teckel atte nium se nen M dam e nee Aenea bate d DINEM SS ULM E RS s ee bee UNES 207 L 2inD eRoRIMeUPIq nrbe MUI Ut n ONDE Dean a abiret ROSE PII OU ERE 208 M Pr rEMT 208 Ns ones esceoii uber eR EDU ESI peri vue ud prelia redet Delpb Bet ele oes NE 208 Bc ee dato R uec M eLLbuuMUEM LEES MICA IEU Sr beds heLIN CM MALE S SU UMEN E 209 2 c EEUU E E A A E E 209 n E 209 rec 210 perm 211 Mr HP TTIPEUMMEMEUUUUUMEMRERSUIUIMPEEIUEIMUT 211 MW cctivemtdctlonseitand shbdat asda ub RPM PRIN EAD ORMPERPA ER obs PR RN PhRPURMERIA PIC PAN ERIS 211
127. ight corner of your desktop When the menu bar appears click Settings gt Control Panel gt Hardware and Sound gt View devices and printers Right click the Dell Printer E310dw Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure that Use Printer Offline is not selected Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Dell Printer E310dw Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Check the machine is not in Power Off mode If the machine is in Power Off mode press and hold O on the control panel and then re send print data The machine is not printing or has stopped printing Press and hold X Cancel for about two seconds The machine will cancel the print job and clear it from the memory The printout may be incomplete Resend print data The headers or footers appear when the document displays on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this The machine prints Press and hold X Cancel for about two seconds to cancel the current print job unexpectedly or it prints
128. indow appears Click the Advanced tab Click the Other Print Options button Select the Print Text in Black option from the Printer Function list Select the Print Text in Black check box Click OK to return to the printer driver window Click OK Complete your print operation Save an Archive File of the Print Data Windows Print data can be saved as a PDF file to your computer 1 2 Mo 0 w 9 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Click the Other Print Options button Select the Print Archive option from the Printer Function list Select the Print Archive check box Change the file size by moving the File Size slider to the right or left The resolution is set according to the file size Click OK to return to the printer driver window Click OK 10 Complete your print operation The machine prints the data and saves the archive file to your computer Print 61 Select a Print Profile Windows Print Profiles are presets designed to give you quick access to frequently used printing configurations 1 2 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Print Profiles tab Select your profile fr
129. indows The Paper Size options offer a large selection of standard paper sizes 1 2 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Paper Size drop down list and then select your paper size Click OK Complete your print operation Create a Custom Paper Size Windows 1 Do one of the following For Windows Server 2003 Click Start Printers and Faxes For Windows Vista and Windows Server 2008 Click Start gt Control Panel gt Hardware and Sound gt Printers e For Windows 7 and Windows Server 2008 R2 Click Start gt Devices and Printers e For Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware and Sound group click View devices and printers e For Windows Server 2012 Prit 41 oon on eD 10 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers Right click the Dell Printer E310dw icon and then select Printer properties If printer driver options appear select your printe
130. inting on both sides of the paper from your machine s control panel Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job Restore Printer Factory Settings Use this function to return the machine s printer settings to the factory settings Print the Internal Font List Print a list of the machine s internal also called resident fonts to see how each font looks before you select it Print a List of Printer Settings Test Print If there are problems with print quality follow these instructions to do a test print Cancel a Print Job 1 On the machine s control panel press and hold X Cancel for about two seconds to cancel the current print job Change 2 Sided Print Settings Change the settings for printing on both sides of the paper from your machine s control panel Settings in the printer driver always take priority over settings you change manually on the control panel If you do not print 2 sided frequently select None for the 2 sided Booklet pull down list in the printer driver and use the control panel to turn it on manually only when you want to print on both sides of the paper 1 Press A or V to display the Paper Tray option and then press OK 2 Press A or V to display the 2 sided option and then press OK Print 75 3 Press A or V to display the Off On Long Bind orOn Short Bind option and
131. ireless setup wizard To cancel press Back The machine will search for your network and display a list of available SSIDs When a list of SSIDs appears press A or V to select the SSID you want Press OK Do one of the following If you are using an authentication and encryption method that requires a Network Key enter the Network Key you wrote down in the first step Enter the WEP key and then press OK to apply your settings To apply the settings press p To cancel press V If your authentication method is Open System and your encryption mode is None go to the next step If your WLAN access point router supports WPS WPS is available appears To connect your machine using the automatic wireless mode press p If you choose No enter the Network Key you wrote down in the first step When Press WPS on rtr appears press the WPS button on your WLAN access point router and then press V twice The machine attempts to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE If the connection fails your machine reverts to a wired network interface For Windows You have completed the wireless network setup Install drivers and software necessary for operating your device from the Installer CD ROM Fo
132. iring supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature It enables printer driver installation from the printer icon in the Add a device screen If you are in Infrastructure mode you can connect your machine to the wireless network and then install the printer driver using this feature Install Drivers Used for Printing for the Wi Fi Direct Network When Using Vertical Pairing Windows 8 1 Windows 8 1 allows your Vertical Pairing supported wireless machine to connect to the Wi Fi Direct network using the one push or PIN Method of WPS and the Web Services feature It enables printer driver installation from the printer icon in the Add a device screen You can connect your machine to the Wi Fi Direct network and then install the printer driver using this feature Your machine also supports the Persistent Group feature of Vertical Pairing for Windows 8 102 Network Before Configuring Additional Network Settings Use one of the following features to configure additional network settings Web Services for printing Windows Vista Windows 7 and Windows 8 e Vertical Pairing Windows 7 and Windows Use Web Services to Install Drivers Used for Printing Windows Vista Windows 7 and Windows 8 Use Web Services to monitor printers on the network BN Verify that the host computer and the Dell machine are on the same subnet or that the router is correctly
133. it Replace the Drum Unit 1 Make sure the machine is turned on 2 Open the front cover 160 Routine Maintenance 5 Unpack the new drum unit 6 Put the toner cartridge firmly into the new drum unit until you hear it lock into place Routine Maintenance 161 NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 7 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times NOTE Be sure to return the tab to the Home position A The arrow on the tab must be aligned with the arrow on the drum unit If itis not printed pages may have a vertical stripe 8 Install the toner cartridge and drum unit assembly back into the machine 162 Routine Maintenance 9 Close the front cover of the machine Clean the Machine Clean the outside and inside of the machine regularly with a dry lint free cloth When you replace the toner cartridge or the drum unit make sure you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth A warnine DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth When cleaning this product use the desig
134. ll machine is not Confirm the IP address and the Subnet Mask Wired Wireless assigned with an available IP Verify that both the IP addresses and Subnet Masks of your computer address and the Dell machine are correct and located on the same network For more information on how to verify the IP address and the Subnet Mask ask your network administrator Your Dell machine is not Print the WLAN Report to check the error code on the printed Wireless connected to the network report using wireless capabilities If you have checked and tried all of the above but your Dell machine is not found on the Network uninstall the printer driver and reinstall it My Security Settings are not Working Properly Cause Action Interface During installation of the If you did not accept the security alert dialog box the firewall Wired Wireless printer driver or when using function of your security software may be rejecting access the printing features you did Some security software might block access without showing a not accept the security alert security alert dialog box dialog box To allow access see the instructions for your security software or ask the manufacturer The required port number The following port numbers are used for Dell network features Wired Wireless for the security software e Network printing Port number 161 and 137 Protocol UDP setting may be closed For more information on how to open the port se
135. ll print server supports SNMPvI SNMPv2c and SNMPv3 SNMPv3 Simple Network Management Protocol version 3 SNMPv3 provides user authentication and data encryption to manage network devices securely SNTP The Simple Network Time Protocol SNTP is used to synchronize computer clocks on a TCP IP network You can configure the SNTP settings using Web Based Management SSID Each wireless network has its own unique network name and it is technically referred to as a Service Set Identifier SSID The SSID is a 32 byte or less value and is assigned to the access point The wireless network devices you want to associate to the wireless network should match the access point The access point and wireless network devices regularly send wireless packets referred to as beacons which contain the SSID information When your wireless network device receives a beacon you can identify the wireless network that is close enough for the radio waves to reach your device Status Monitor The Status Monitor utility is a configurable utility for Macintosh users to monitor the status of one or more devices allowing you to get immediate notification when there is a problem for example when the machine runs out of paper or jams Subnet Mask A subnet mask allows you to identify which part of an IP address is used as the network address and which part is used as the host address In the following example the last segment of the IP address is known as the host address and the
136. lly detect which mode WPS or AOSS your wireless access point router uses and try to connect to your wireless network If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE If the connection fails your machine reverts to a wired network interface For Windows You have completed the wireless network setup Install drivers and software necessary for operating your device from the Installer CD ROM For Macintosh You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi 88 Network Protected Setup WPS If your wireless LAN access point router supports WPS you can use the Personal Identification Number PIN Method to configure your wireless network settings The PIN Method is one of the connection methods developed by the Wi Fi Alliance By submitting a PIN created by an Enrollee your machine to the Registrar a device that manages the wireless LAN you can set up the wireless network and security settings For more information on how to access WPS mode see the instructions provided with your wireless access point router Two Wireless Network Connection Types Usi
137. lustrations Toner cartridge 156 Routine Maintenance Learn About The Toner Cartridge The Standard toner cartridge can print approximately 1 200 pages The High Yield toner cartridge can print approximately 2 600 pages Actual page count will vary depending on your average type of document When a toner cartridge is running low the control panel shows Toner Low indication The toner cartridge that comes with your Dell machine is a Starter toner cartridge The approximate toner life may differ from the Standard toner cartridge Approximate life of Starter toner cartridge Approximately 700 pages Letter or A4 pages NOTE It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning NOTE To ensure high quality printing we recommend using only Genuine Dell Brand toner cartridges When you wantto buy toner cartridges contact Dell Customer Service NOTE DO NOT unpack the new toner cartridge until you are ready to install it NOTE If a toner cartridge is left unpacked for a long time the toner life will be shortened NOTE Dell strongly recommends you DO NOT refill the toner cartridge provided with your machine We also strongly recommend you continue to use only Genuine Dell Brand replacement toner cartridges Use or attempted use of third party toner and or cartridges in the Dell machine may cause damage to the machine and or may result in unsatisfac tory print quality Our limi
138. m trying to obtain an IP address from any of these systems To change the Boot Method use the machine s control panel Network menu or Web Based Management Configure the IP Address Using BOOTP Before you configure the IP address using Bootstrap Protocol BOOTP you must set the machine s Boot Method to BOOTP To change the Boot Method use the machine s control panel Network menu BOOTP is an alternative to Reverse Address Resolution Protocol RARP that has the advantage of allowing configuration of the subnet mask and gateway To use BOOTP to configure the IP address make sure BOOTP is installed and running on your host computer it should appear in the etc services file on your host as a real service type man bootpd or see your system documentation for information BOOTP is usually started up via the etc inetd conf file so you may need to enable it by removing the 7 in front of the bootp entry in that file For example a typical bootp entry in the etc inetd conf file would be bootp dgram udp wait usr etc bootpd bootpd i Depending on the system this entry might be called bootps instead of bootp NOTE To enable BOOTP use an editor to delete the 7 if there is no then BOOTP is already enabled Then edit the BOOTP configuration file usually etc bootptab and enter the name network type 1 for Ethernet MAC Address Ethernet Address and the IP address subnet mask and gateway of the print server Unfortunately the
139. may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment Connect this product to the LAN connection which is not subjected to over voltages T Power system For Norway Only This product is also designed for IT power system with phase to phase voltage 230V 16 Before You Use Your Dell Machine Introduction to Your Dell Machine 0c ccc eser n n IR 19 Front View and Back View user dread EROR b doo hie acier e papi eO a y a 19 Control Panel Overview nunan oacea V ac S enl ch a ER do dedo Sr IC rs a aci tnc a 20 Status Messa es o cova aaa cha rw c qe tray eestor as fte esc ade ba dew Er c re rau 21 Dell Printer Hub Windows Only 0 cece cece eee I 21 Introduction to Your Dell Machine Front View and Back View Control Panel Overview Status Messages Dell Printer Hub Windows Only Front View and Back View Control panel Manual feed paper guide Manual feed slot Manual feed slot cover Paper tray Front cover Face down output tray Back cover Face up output tray o c n m gm m cow 2 AC power connector 10 USB port 11 Network port Introduction to Your Dell Machine 19 Control Panel Overview 1 2 4 3 5 1 LCD Liquid Crystal Display Displays messages to help you set up and use your machine A four level indicator shows the wireless signal str
140. n and then press OK Press A or V to select the Wi Fi Direct option and then press OK 2 3 Press A or V to select the PIN Code option and then press OK 4 When Wi Fi Direct On appears press A to accept To cancel press V 5 Activate Wi Fi Direct on your mobile device see your mobile device s user s guide for instructions when Activate Wi Fi Direct on other device and press OK appears on the machine s LCD Press OK on your machine This will start the Wi Fi Direct setup To cancel press Back 6 Do one of the following When your machine is the Group Owner G O it will wait for a connection request from your mobile device When Input PIN Code appears enter the PIN displayed on your mobile device in your machine Press OK to complete the setup If the PIN is displayed on your machine enter the PIN in your mobile device When your machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Press A or V to select the mobile device you want to connect to and press OK Search for available devices again by pressing Rescan and then go to the next step 7 Do one of the following Press A to display the PIN on your machine enter the PIN in your mobile device and then go to the next step e Press V to enter the PIN displayed by your mobile device in your machine Press OK and then go to the next step 8 If your mobile device connects successfully the machine s LC
141. nated cleaning materials exclusive to it Other cleaning materials may result in poor performance of the product Never use aerosol cleaners to avoid catching fire and explosion A 5 85 GS A CAUTION When cleaning this product always switch off and unplug it Access to a live machine interior may cause electric shock IMPORTANT Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt from the control panel It may crack the panel To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations Toner cartridge Routine Maintenance 163 Clean the Corona Wire If you have print quality problems or the control panel displays Drum status clean the corona wire 1 Open the front cover 2 Remove the toner cartridge and drum unit assembly from the machine 164 Routine Maintenance 3 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times NOTE Be sure to return the tab to the Home position A The arrow on the tab must be aligned with the arrow on the drum unit If it is not printed pages may have a vertical stripe 4 Install the toner cartridge and drum unit assembly back into the machine 5 Close the front cover of the machine
142. ncompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty For best performance use a Dell Original drum and toner cartridge Printing with a third party drum unit or toner cartridge may reduce not only the print quality but also the quality and life of the machine itself Warranty coverage may not apply to problems caused by the use of a third party drum or toner cartridge NOTE Be sure to seal up the used supplies tightly in a bag so that toner powder does not spill out of the cartridge NOTE We recommend placing used supplies on a piece of paper to prevent accidentally spilling or scattering the material inside NOTE If you use paper that is not a direct equivalent for the recommended print media the life of supplies and ma chine parts may be reduced NOTE The projected life for each of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the print volume percentage of coverage types of media used and powering on off the machine NOTE Frequency of replacement supplies except toner cartridges will vary depending on the print volume types of media used and powering on off the machine NOTE Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water NOTE To avoid print quality problems DO NOT touch the shaded parts shown in the il
143. ne Push Method e Configure Your Wi Fi Direct Network Using the One Push Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Manually Step by step Guide for Wi Fi Direct Network Configuration The following instructions offer five methods for configuring your Dell machine in a wireless network environment Select the method you prefer for your environment Check your mobile device for configuration 1 Does your mobile device support Wi Fi Direct Option Description Yes Go to Step 2 No Go to Step 3 2 Does your mobile device support one push configuration for Wi Fi Direct Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method 3 Does your mobile device support Wi Fi Protected Setup WPS Option Description Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 98 Network 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS No See Related Inform
144. needed Click OK M05 w Complete your print operation Scaled Print Windows This option lets you enlarge or reduce the pages in your document to fit your printed paper size 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 Do one of the following Select the Fitto Paper Size option to enlarge or reduce the document to fit your printed paper size and then select the paper size from the drop down list Select the Free option to enlarge or reduce the document s page size manually and then type a value into the Print 55 5 6 7 field Change other printer settings if needed Click OK Complete your print operation Reverse Print Windows This setting rotates the printed image 180 degrees a Oo 0 F Ww Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Select the Reverse Print check box Change other printer settings if needed Click OK Complete your print operation Add a Watermark to the Printed Document Windows Print a logo or text onto your document as a watermark Select one of the preset watermarks add a new watermark or use an image file you have created 1 2
145. nfirm that the IP address and the Subnet Mask are set correctly Check that your Dell Print the WLAN Report to check the error code on the printed Wireless machine is connected to the report wireless network If you have checked and tried all of the above but you are still having problems see the instructions supplied with your wireless LAN access point router to find the SSID and the Network Key information and set them correctly Other Problems Difficulties Suggestions The machine will not turn Adverse conditions on the power connection such as lightning or a power surge may have on triggered the machine s internal safety mechanisms Unplug the power cord Wait for ten minutes then plug in the power cord and press Q to turn on the machine If the problem is not solved press and hold to turn off the machine If you are using a backup battery or surge suppressor device disconnect it to make sure it is not the problem Plug the machine s power cord directly into a different known working wall outlet and press Q to turn on the machine 134 Troubleshooting installed The Dell software cannot be Windows If the Security Software warning appears on the computer screen during the installation change the Security Software settings to permit the Dell product setup program or other program to run Macintosh If you are using a firewall function of anti spyware or antivirus security softwa
146. ng the PIN Method of Wi Fi Protected Setup WPS Type A Connection when the wireless LAN access point router 1 doubles as Registrar tq1 pnl Type B Connection when another device 2 such as a computer is used as Registrar Network 89 NOTE Routers or access points that support WPS are marked with this symbol How to Configure Your Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Press A or V to select the Network option and then press OK Press A or V to select the WLAN option and then press OK Press A or V to select the WPS w PIN Code option and then press OK When WLAN Enable appears press A to select On This will start the wireless setup wizard To cancel press Back The LCD displays an eight digit PIN and the machine starts searching for a wireless LAN access point router Using a computer that is on the network type http access point s IP address in your browser where access point s IP address is the IP address of the device that is used as the Registrar Go to the WPS setting page and type the PIN and then follow the on screen instructions NOTE The Registrar is usually the wireless LAN access point router NOTE The setting page will differ depending on the brand of wireless LAN access point router For more information see the instructions supplied with your wireless LAN access point router If you are using a Windows Vista Windows 7 or Windows 8 comp
147. nment Conditions such as humidity high temperatures and so on may cause this print fault If the whole page is too light Toner Save may be turned on Turn off Toner Save mode in the machine s menu settings or the printer driver Clean the drum unit Clean the corona wire of the drum unit Replace the toner cartridge with a new toner cartridge Faint e Replace the drum unit with a new drum unit A Check the machine s environment Conditions such as high temperatures and high O humidity can increase the amount of background shading ABCDEFGH Clean the drum unit abcdefghijk ABCD abcde 01234 Gray background Replace the toner cartridge with a new toner cartridge Replace the drum unit with a new drum unit Ghost Check the machine s environment Conditions such as low humidity and low temperatures may cause this print quality problem Select the appropriate media type in the printer driver Select the appropriate media type in the menu setting Make sure the two levers inside the back cover are in the up position Pull up the two levers until they stop Clean the drum unit Replace the drum unit with a new drum unit Replace the toner cartridge with a new toner cartridge The fusing unit may be contaminated Contact Dell Customer Service Troubleshooting 145 ABGBEFGH abcqdefghijk ABCD abcde 01234 Toner specks Clean the corona wir
148. not have a valid IP Make sure the wired or wireless setting is listed as active Check address this setting at the top of the report Ask your network administrator if your IP address is valid Confirm that your WLAN access point router is available Your security software blocks n the Installer dialog box select the option to search for the Wired Wireless your machine s access to the Dell machine again network Allow access when the alert message of the security software appears during the printer driver installation Macintosh If you are using a firewall function of anti spyware or antivirus security software temporarily disable it and then install the Dell software Your Dell machine is placed Place your Dell machine within 1 meter 3 3 feet from the wireless Wireless too far from the wireless LAN access point router when you configure the wireless network LAN access point router settings There are obstructions walls Move your Dell machine to an obstruction free area or closer to the Wireless or furniture for example wireless LAN access point router between your machine and the wireless LAN access point router There is a wireless computer Move all the devices away from your Dell machine or wireless LAN Wireless Bluetooth device microwave oven or digital cordless phone near the Dell machine or the wireless LAN access point router access point router 130 Troubleshooting My Dell
149. nt as a watermark Select one of the preset watermarks add a new watermark or use an image file you have created Print the Date Time and PC Login User Name on the Document Header Footer Print Windows Use a Macro from Your Computer Windows If you have stored the electronic forms macros in your machine s memory you can use the macro to print the data as an overlay on the print job you want Adjust the Print Density Windows You can increase or decrease the print density Reduce Paper Curl Windows Improve Toner Fixing Windows Skip Blank Page Windows Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing Print Text in Black Windows Use this option when you want to print color text in black Save an Archive File of the Print Data Windows Print data can be saved as a PDF file to your computer Print Print in Toner Save Mode Windows This feature conserves your toner by using less toner to print documents print appears lighter but is still readable a c Promotional Solutians y NOTE We do not recommend using this mode for printing photo or grayscale images 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Advanced tab Select the Toner Save Mode check box Change other printer settings if
150. nt server and the second entry is the name of the print server The name must be the same as the one you put in the etc hosts file If the RARP daemon is not already running start it depending on the system the command can be rarpd rarpd a in rarpd a or another command type man rarpd or see your system documentation for additional information To verify that the RARP daemon is running on a Berkeley UNIX based system type the following command ps ax grep v grep grep rarpd For AT amp T UNIX based systems type ps ef grep v grep grep rarpd The Dell print server will get the IP address from the RARP daemon when the machine is powered on Configure the IP Address Using APIPA The Dell print server supports the Automatic Private IP Addressing APIPA protocol With APIPA DHCP clients automatically configure an IP address and subnet mask when a DHCP server is not available The device selects its own IP address in the range 169 254 1 0 through 169 254 254 255 The subnet mask is automatically set to 255 255 0 0 and the gateway address is set to 0 0 0 0 By default the APIPA protocol is enabled To disable the APIPA protocol use the machine s control panel or Web Based Management Configure the IP Address Using ARP If your network does not use a DHCP server you can also use the Address Resolution Protocol ARP command The ARP command is available on Windows systems that have TCP IP installed and UNIX systems
151. ntact your computer manufacturer If you are configuring your wireless network using an external wireless Network Interface Card NIC make sure the wireless NIC has the Windows 7 or Windows 8 compatibility logo For more information contact your wireless NIC manufacturer To use a Windows 7 or a Windows 8 computer as a Registrar you must register it to your network in advance See the instructions supplied with your wireless LAN access point router 1 Turn on your machine 2 Set your machine to WPS mode PIN Method 3 Doone of the following Windows 7 Click o9 Start gt Devices and Printers gt Add a device Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel gt Hardware and Sound gt Devices and Printers gt Add a device 4 Select your machine and type the PIN 5 Select the infrastructure network to which you want to connect and then click Next 6 When your machine appears in the Devices and Printers dialog box the wireless configuration and the printer driver installation are successfully completed Install Drivers Used for Printing for the Wi Fi Direct Network When Using Vertical Pairing Windows 8 1 Windows 8 1 allows your Vertical Pairing supported wireless machine to connect to the Wi Fi Direct network using the one push or PIN Method of WPS and the Web Services feature It enables printer driver installation from th
152. ods Windows Advanced Printing Methods Windows Select a Print Profile Windows Print Profiles are presets designed to give you quick access to frequently used printing configurations Change the Default Print Settings Windows When you change print settings from within a program the changes apply only to the items you are printing in that program at that time To select print settings to use for all of your Windows programs all the time use these steps to change the default print settings Basic Printing Methods Windows Print a Document Windows Print Preview Windows Change the Paper Size Windows The Paper Size options offer a large selection of standard paper sizes Change the Orientation of Your Print Portrait or Landscape Windows Print Multiple Copies of the Same Document Windows Change the Media Type Windows To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type Change the Resolution Windows Print 39 You can choose the print resolution As print resolution and speed are related the higher the resolution the longer it will take to print the document Change the Print Settings Windows The Print Settings selection lets you choose the print resolution As print quality and speed are related the higher the quality the longer it takes to print the do
153. oh 199 Warranty and BReturt POlCY usa cue sees bisa pena aq CR ERROR A CPC OR Rd 200 Contacting Dell ooa edox oe ns ire er uc icona tes p dd uui re Ses EU x a dma RO Hae 200 Additional documents for Important Information 00cc ec eee eee eee eee 201 Printing With Mopria INS iue up dam Ra Ak reda E ER HE sed rS ao rg Faye war 202 197 198 Appendix Dell Technical Support Policy Warranty and Return Policy Contacting Dell Dell Technical Support Policy Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system software program and hardware drivers to the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the printer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at Dell Support Additional technical support options may be available for purchase Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites dell
154. om the print profile list The profile settings are shown on the left side of the printer driver window Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and then click OK NOTE To display the Print Profiles tab atthe front of the window the next time you print select the Always show Print Profiles tab first check box Add a Print Profile Add up to 20 new print profiles with customized settings 1 2 6 7 8 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Basic tab and the Advanced tab and configure the print settings you want for the new Print Profile Click the Print Profiles tab Click Add Profile The Add Profile dialog box appears Type the new print profile name in the Name field Click the icon you want to use to represent this profile from the icon list Click OK The new Print Profile name is added to the list in the Print Profiles tab Delete a Print Profile 1 2 62 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Print Profiles tab Click Delete Profile The Delete Profile dialog box appears
155. ork During Printer Driver Installation 0020005 130 My Dell Machine Cannot Print over the Network 0 0 cece cece e cece cence eet e nent ene e eee eetaeaes 131 My Dell Machine is not Found on the Network Even After Successful Installation 0 0 00eeeee 133 8 Contents My Security Settings are not Working Properly 0 0 c cece cece cece eee Im 133 Want to Check that My Network Devices are Working Correctly 0 0 e cece cece cence teen eeeeaes 133 Other Problems PCT 134 Error and Maintenance Messages sssssssssssssssses see 135 Clear tlie Paper dBlflss 1uudeced naci pd arid od edis d or ice o qd dab eio d E od dub 137 Paper is Jammed in the Paper Tray 00 c cece cece esee mes 137 Paper is Jammed atthe Back ofthe Machine sssssssssssssssssssssssse ss n 138 Paper is Jammed inside the Machine 20 c cece cece eee ess ee en 140 Paper is Jammed in the 2 sided Tray iiiissussesuesulselslesessese esa hn hs nnne 142 Improve the Print Quality acp bacon her dr Ro s En Ron aon 144 Machine Information 22 xr ccr ex Eher cm rh Rh E nw x Fu RE RR EXE RXEda c a es 150 Checkthe Serial NUmbGBF npuapo peti ep DISCE Dm MES a u ai e RECEUCE GE ripe UERERS 150 Check the Firmware Version sssi sisse redeesitiierisrereieniii aoni nikia e s e meme m ee 150 Reset Functions 3 2 ore EROR TE ind Renier pne Me ee bbe bb eth
156. ork Feal fgs 22s si vewdscisiessdadanlaedeeotiina Era P Adgeeang 101 Print the Network Configuration Report 0 0 0 cece cece metre eidir aro a 101 Technical Information for Advanced Users 00 c cece eee eee 102 Additional Network Settings for Windows 0 ccc cece cece eee e n 102 Before Configuring Additional Network Settings 103 Use Web Services to Install Drivers Used for Printing Windows Vista Windows 7 and Windows 8 103 Use Web Services to Uninstall Drivers Used for Printing Windows Vista Windows 7 and Windows 8 104 Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing Windows 7 and Windbows 8 esiste enr re RE IARE puer E PENIS ee RD XM RUDEREPDer Ry febg 104 Install Drivers Used for Printing for the Wi Fi Direct Network When Using Vertical Pairing Windows 8 1 105 DYEBIENnIOSITAIDPDIDPTTRM 106 Other Ways to Configure the IP Address 0 ccc cece cece tence IH n tn eeeenees 106 Configure the IP Address Using DHCP 0 cece cece eee III 107 Configure the IP Address Using BOOTP seek e E 3E rare n hta SRA ENES a riy Y Reps 107 Configure the IP Address Using RARP ssssssssssssssssssessses e e 107 Configure the IP Address Using APIPA 00 0 cece cece cece eee nent nee teen tenet e 108 Configure the IP Address Using ARP cccccecec eee e cent eee eee 108
157. ot jammed inside the back cover of the machine and then close the fusing unit cover and press OK Drum The corona wire on the drum unit must be cleaned Clean the corona wire in the drum unit The drum unit or the toner cartridge and drum unit assembly is not installed correctly Remove the drum unit remove the toner cartridge from the drum unit and put the toner cartridge back into the drum unit Reinstall the drum unit in the machine Drum End S oon The drum unit is near the end of its life Order a new drum unit set before you get the Replace Drum X message Jam 2 sided The paper is jammed underneath the paper tray or the fusing unit Clear the Jam in the paper tray or the fusing unit Jam Inside The paper is jammed inside the machine Open the front cover remove the drum and toner and clear the paper jam Jam Rear The paper is jammed in the back of the machine Open the back cover and remove the jammed paper Close the back cover Troubleshooting 135 Jam Tray 1 The paper is jammed in the paper tray Pull the paper tray out completely open the front cover and fusing unit cover to remove the jammed paper Manual Feed Manual was selected as the paper source in the printer driver when there was no paper in the manual feed slot Place paper in the manual feed slot No Paper The machine is out of paper or paper is not corre
158. ou feel the machine pull it in let go NOTE Load paper into the manual feed slot with the printing surface facing up NOTE Make sure the paper is straight and in the correct position in the manual feed slot If it is not the paper may not be fed correctly resulting in a skewed printout or a paper jam 5 Send your print job to the machine NOTE Change your print preferences in the Print screen before sending the print job from your computer 6 After the printed page comes out from the back of the machine load the next sheet of paper in the manual feed slot Repeat for each page that you want to print PaperHandling 29 Load and Print on Thick Paper and Labels in the Manual Feed Slot When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Open the machine s back cover the face up output tray NOTE The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot 2 On the front of the machine open the manual feed slot cover 4 Using both hands put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller When you feel the machine pull it in let go 30 Paper Handling NOTE Load paper into the manual feed slot with the printing surface facing up NOTE Pull the paper out completely if you must reload the paper into the manual feed slot NOTE
159. over are pulled down to the envelope position when you print envelopes After you have finished printing reset the levers back to their original positions Pull up the levers until they stop o LL LL Q o ra lt z ad x I o uL ui Envelope creases Make sure envelopes are printed with the back cover face up output tray opened Make sure envelopes are fed only from the manual feed slot Machine Information Check the Serial Number Check the Firmware Version Reset Functions Check the Serial Number 1 Press A or V to select the Machine Info option and then press OK 2 Press A or V toselect the Serial No option and then press OK The machine displays the serial number on the LCD Check the Firmware Version 1 Press A or V to display the Machine Info option and then press OK 2 Press A or V to display the Version option and then press OK 3 Press A or V to display the Main Version orSubl Version option and then press OK The machine displays the firmware version on the LCD Reset Functions Network Reset Use the Network Reset function to restore the print server s network settings such as password and IP address back to its default factory settings Factory Reset Use the Factory Reset function to reset certain machine settings back to the original factory settings 150 Troubleshooting Settings Reset Network Reset Use the Netwo
160. ows 7 Click Uninstall in the machine s drop down menu e Windows 8 When the dialog box appears follow the on screen instruction Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing Windows 7 104 Network and Windows 8 Windows Vertical Pairing is a technology that allows your Vertical Pairing supported wireless machine to connect to your Infrastructure network using the PIN Method of WPS and the Web Services feature It enables printer driver installation from the printer icon in the Add a device screen If you are in Infrastructure mode you can connect your machine to the wireless network and then install the printer driver using this feature Verify that the host computer and the Dell machine are on the same subnet or that the router is correctly configured to pass data between the two devices If you have disabled your machine s Web Services feature you must re enable it by selecting the Web Services check box and clicking Submit The default setting of Web Services for the Dell machine is Enabled You can change the Web Services setting using Web Based Management Make sure your wireless LAN access point router has the Windows 7 or Windows 8 compatibility logo If you are not sure about the compatibility logo contact your access point router manufacturer e Make sure your computer has the Windows 7 or Windows 8 compatibility logo If you are not sure about the compatibility logo co
161. paper with the printing surface face down in the paper tray NOTE DO NOT load different types of paper in the paper tray at the same time Doing this may cause the paper to jam or misfeed 5 Make sure the paper is below the MAX mark Overfilling the paper tray will cause paper jams 26 Paper Handling 6 Slowly push the paper tray completely into the machine 7 Lift the flap to prevent paper from sliding off the output tray 8 Send your print job to the machine NOTE Change your print preferences in the Print dialog box before sending the print job from your computer Paper Handling 21 Load and Print Paper in the Manual Feed Slot Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot Load and Print on Thick Paper and Labels in the Manual Feed Slot Load and Print on Envelopes in the Manual Feed Slot Printing Problems Error and Maintenance Messages Load and Print Plain Paper Thin Paper Recycled Paper and Bond Paper in the Manual Feed Slot When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Lift the flap to prevent paper from sliding off the face down output tray 2 Open the manual feed slot cover 28 Paper Handling 4 Using both hands put one full sheet of paper in the manual feed slot until the front edge touches the paper feed roller When y
162. ppears in the Devices and Printers dialog box the wireless configuration and the printer driver installation are successfully completed Available Services When you want your computer to print to the Dell print server you must use a resource also known as a service The Dell print server provides these predefined services Service Example Definition BINARY PI TCP IP binary TEXT PI CP IP text service adds carriage return after each line feed PCL PI PCL service switches PJL compatible machine to PCL mode DELLxxxxxx TCP IP binary Where xxxxxx is the first six digits of your machine s MAC Address Ethernet Address Other Ways to Configure the IP Address Configure the IP Address Using DHCP Configure the IP Address Using BOOTP Configure the IP Address Using RARP Configure the IP Address Using APIPA Configure the IP Address Using ARP 106 Network Configure the IP Address Using DHCP The Dynamic Host Configuration Protocol DHCP is one of several automated mechanisms for IP address allocation If you have a DHCP server on your network the print server obtains its IP address from the DHCP server automatically and registers its name with any RFC 1001 and 1002 compliant dynamic name services NOTE If you do not want your print server configured via DHCP you must set the Boot Method to Static so that the print server has a static IP address This will prevent the print server fro
163. r Macintosh 94 Network You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast Before configuring your machine we recommend writing down your wireless network settings You will need this information before you continue with the configuration 1 Check and record the current wireless network settings Network Name SSID Communication Mode Authentication Method Encryption Mode Network Key o Syst NONE Jpen System WEP Shared Key WEP Infrastructure AES W PA W PA2 PSK TRE TKIP is supported for WPA PSK only For example Network Name SSID HELLO Communication Mode Authentication Method Encryption Mode Network Key Infrastructure WPA2 PSK AES 12345678 NOTE If your router uses WEP encryption enter the key used as the first WEP key Your Dell machine supports the use of the first WEP key only Press A or V to select the Network option and then press OK Press A or V to select the WLAN option and then press OK Press A or V to select the Setup Wizard option and then press OK ME oe When WLAN Enable appears press A to select On This will start the wireless setup wizard To cancel press Back 6 The machine will search for your network and displa
164. r driver Click the General tab and then click the Printing Preferences or Preferences button The printer driver dialog box appears NOTE To configure the tray settings click the Device Settings tab NOTE To change the printer port click the Ports tab Click the Paper Size drop down list and then select User Defined Type a name for this custom size in the Custom Paper Size Name field Specify the Width and Height values Click Save Click OK Click OK Close the printer properties dialog box Change the Orientation of Your Print Portrait or Landscape Windows Portrait Landscape 42 Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application Click OK Complete your print operation Print Print Multiple Copies of the Same Document Windows 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Type the number of copies 1 999 you want in the Copies field 4 Select the Collate check box if needed Collate When the Collate check box is
165. re temporarily disable it and then install the Dell software Error and Maintenance Messages As with any sophisticated office product errors may occur and supply items may have to be replaced If this happens your machine identifies the error or required routine maintenance and shows the appropriate message The most common error and maintenance messages are shown in the table Follow the instructions in the Actions to improve the status Error Message Cause Action 2 sided Disabled The back cover of the machine is not closed completely Close the back cover of the machine until it locks to the closed position The 2 sided tray is not installed completely Install the 2 sided tray firmly in the machine Cartridge Error The toner cartridge is not installed correctly Remove the toner cartridge and drum unit assembly Take out the toner cartridge and put it back in the drum unit again Reinstall the toner cartridge and drum unit assembly in the machine If the problem continues contact Dell Customer Service or your local Dell dealer Cover is Open The front cover is not completely closed Open and then firmly close the front cover of the machine The fusing unit cover is not completely closed or paper was jammed in the back of the machine when you turned on the power Close the fusing unit cover located inside the back cover of the machine Make sure paper is n
166. re a Wi Fi Direct network manually 1 Press A or V to select the Network option and then press OK Press A or V to select the Wi Fi Direct option and then press OK Press A or V to select the Manual option and then press OK When Wi Fi Direct On appears press A to accept To cancel press V oF Ww N The machine will display the SSID name and Password for two minutes Go to your mobile device s wireless network settings screen and enter the SSID name and password 6 If your mobile device connects successfully the machine s LCD displays Connected You have completed the Wi Fi Direct network setup Advanced Network Features Print the Network Configuration Report The Network Configuration Report lists the current network configuration including the network print server settings Print the Network Configuration Report The Network Configuration Report lists the current network configuration including the network print server settings NOTE Node Name The Node Name appears on the current Network Configuration Report The default Node Name is DELLxxxxxx where xxxxxx is the first six digits of your machine s MAC Address Ethernet Address NOTE Ifthe TP Address on the Network Configuration Report shows 0 0 0 0 wait for one minute and try printing it again NOTE You can find your machine s settings such as IP address subnet mask node name and MAC Address on the report for example Network 101 P addre
167. ready connected to the Wi Fi Direct After the current connection between your Dell machine and another mobile device has shut down try connected network when the Dell machine is to configure the Wi Fi Direct settings again You can the Group Owner G O confirm the connection status by printing the Network Configuration Report Connection Error Other devices are trying to connect Make sure there are no other devices trying to connect to the Wi Fi Direct network at the to the Wi Fi Direct network and then try to configure same time the Wi Fi Direct settings again Connection Fail The Dell machine and your mobile Move the mobile device closer to your Dell machine device cannot communicate during the Wi Fi Direct network configuration Move your Dell machine and the mobile device to an obstruction free area If you are using the PIN Method of WPS make sure you have entered the correct PIN No Device When configuring the Wi Fi Direct network the Dell machine cannot find your mobile device Make sure your machine and mobile device are in the Wi Fi Direct mode Move the mobile device closer to your Dell machine Move your Dell machine and the mobile device to an obstruction free area If you are manually configuring the Wi Fi Direct network make sure you have entered the correct password If your mobile device has a configuration page for how to obtain an IP address make sur
168. rk Reset function to restore the print server s network settings such as password and IP address back to its default factory settings Unplug all the interface cables before you perform a Network Reset 1 Press A or V to select the Reset Menu option and then press OK 2 Press A or V to select the Network option and then press OK 3 Press A to select Yes The machine will restart automatically Factory Reset Use the Factory Reset function to reset certain machine settings back to the original factory settings 1 Press A or V to select the Reset Menu option and then press OK 2 Press A or V to select the Factory Reset option and then press OK 3 Press A to select Reset Settings Reset 1 Disconnect the network cable from the machine If you do not network settings such as IP address will not be reset Press A or V to select the Reset Menu option and then press OK Press A and Back at the same time When Settings Reset appears press OK ao RON WhenRestart Printer appears press OK The machine restarts automatically Troubleshooting 151 152 Troubleshooting Routine Maltiteltal ie cesa gas oak de CERA REG KuCY o e GR RAE REC ROG 155 Replace Supplies MNT 155 Clean the M chine o oae oid s acaba d acer s xu cr rsanru nre sa E unc dba oun 163 Check the Remaining Life of Parts or redke rrr rr err xen n n 170 Pack and Ship Your Dell Machine io DoREqaE S Op RE RS uad ducha Dd RR terea 170
169. ryption methods of your computer for the wireless setting Your machine supports Open authentication method only with optional WEP encryption The security information SSID Network Key is incorrect TS 05 Confirm the SSID and Network Key If your router uses WEP encryption enter the key used as the first WEP key Your Dell machine supports the use of the first WEP key only The wireless security information Authentication method Encryption method Network Key is incorrect TS 06 Confirm the wireless security information Authentication method Encryption method Network Key listed in TS 04 If your router uses WEP encryption enter the key used as the first WEP key Your Dell machine supports the use of the first WEP key only The machine cannot detect a wireless access point router that has WPS or AOSS enabled If you would like to configure your wireless settings using WPS or AOSS you must operate both your machine and the wireless access point router Confirm your wireless access point router supports WPS or AOSS and try TS 07 starting again If you do not know how to operate your wireless access point router using WPS or AOSS see the documentation provided with your wireless access point router ask the manufacturer of your wireless access point router or ask your network administrator Two or more wireless access points that have WPS or AOSS enabled are detected TS 08 Confirm that only one wireless access point router within range
170. s closed completely 148 Troubleshooting ABCDEFGH abcdefghijk ABCD abcde 01234 Curled or wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Open the back cover face up output tray to let the printed paper exit onto the face up output tray Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended print media ABCDEFGH abcdefghijk ABCD abcde 01234 Wrinkles or creases Make sure paper is loaded correctly Check the paper type and quality Turn over the stack of paper in the tray or rotate the paper 180 in the input tray Poor fixing Make sure the two levers inside the back cover are in the up position Pull up the two levers until they stop Make sure the media type setting in the driver matches the type of paper you are using Choose Improve Toner Fixing mode in the printer driver If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting If you are printing an envelope choose Env Thick in the media type setting Troubleshooting 149 Make sure the two levers inside the back c
171. select the General Setup option and then press OK 2 Press A or V toselect the Setting Lock option and then press OK 3 Press OK when the LCD displays On 4 Enter the current four digit password To enter each digit press A or V to select a number and then press OK Turn Setting Lock Off 1 Press A or V to select the General Setup option and then press OK 2 Press A or V toselect the Setting Lock option and then press OK 3 Enter the current four digit password To enter each digit press A or V to select a number and then press OK 4 Press OK when the LCD shows Off Before Using Network Security Features Your Dell machine employs some of the latest network security and encryption protocols available today These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine NOTE We recommend disabling the Telnet FTP and TFTP protocols Accessing the machine using these protocols is not secure Supported Security Protocols and Features Security Methods for Sending Email Manage Your Network Machine Securely Using Web Based Management Web Browser To manage your network machine securely you must use the management utilities with security protocols Security Methods for Sending Email NOTE Configure the settings for these security methods using Web Based Management SMTP Authentication SMTP AUTH 118 Security
172. sided Booklet drop down list and then select the 2 sided or 2 sided Manual option 48 Print Option Description 2 sided available only for certain models Automatically prints on both sides of the paper 2 sided Manual The machine prints all the even numbered pages on one side of the paper first Then the printer driver instructs you with a pop up message to reinsert the paper 5 Click the 2 sided Settings button 6 Select one of the options from the 2 sided Type menu When 2 sided is selected four types of 2 sided binding are available for each orientation Option for Portrait Description Long Edge Left inl Long Edge Right lll Short Edge Top Print 49 Short Edge Bottom Option for Landscape Description Long Edge Top Long Edge Bottom Short Edge Right teeth V Short Edge Left 7 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 8 Change other printer settings if needed 9 Click OK 10 Do one of the following 50 Print For automatic 2 sided printing click OK again and then complete your print operation For manual 2 sided printing click OK again and follow the screen instructions If the paper is not feeding correctly it may be curled Remove the paper straighten it and put it back in
173. ss 192 168 0 5 Subnet mask 255 255 255 0 Node name DELL000499 e MAC Address 00 0c a0 00 04 99 1 Press A or V to select the Machine Info option and then press OK 2 Press A or V toselect Print NetSetting 3 Press OK Technical Information for Advanced Users Additional Network Settings for Windows Available Services When you want your computer to print to the Dell print server you must use a resource also known as a service The Dell print server provides these predefined services Other Ways to Configure the IP Address Reset the Network Settings to the Factory Settings You can use your machine s control panel to reset the print server to its default factory settings This resets all information such as the password and IP address Print the WLAN Report The WLAN Report reflects your machine s wireless status If the wireless connection fails check the error code on the printed report Additional Network Settings for Windows Before Configuring Additional Network Settings e Use Web Services to Install Drivers Used for Printing Windows Vista Windows 7 and Windows 8 Use Web Services to monitor printers on the network e Use Web Services to Uninstall Drivers Used for Printing Windows Vista Windows 7 and Windows 8 e Install Drivers Used for Printing for Infrastructure Mode When Using Vertical Pairing Windows 7 and Windows 8 Windows Vertical Pairing is a technology that allows your Vertical Pa
174. t a paper source setting that matches your print conditions or purpose 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears 3 Click the First Page and Other Pages drop down lists to select your paper tray from each list Print 53 Option Description Auto Select The machine will automatically select the tray to use if the paper type and paper size configured on the machine match the printer driver settings The paper size and paper type for each tray must be configured correctly on the machine Trayl The machine will exclusively use tray 1 when printing Manual The machine will exclusively use the Manual Feed Slot when printing NOTE You can specify different trays for printing the first page of your document and for printing from the second page onwards Click OK Complete your print operation Advanced Printing Methods Windows 54 Print in Toner Save Mode Windows This feature conserves your toner by using less toner to print documents print appears lighter but is still readable Scaled Print Windows This option lets you enlarge or reduce the pages in your document to fit your printed paper size Reverse Print Windows This setting rotates the printed image 180 degrees Add a Watermark to the Printed Document Windows Print a logo or text onto your docume
175. t the Scale to fit paper size check box and then choose your paper size from the Destination Paper Size pop up menu NOTE If you want to scale the document because it is too big for your paper select Scale down only If this option is selected and the document is formatted for paper that is smaller than the paper you have the document prints at its original size Change other printer settings if needed Click Print Change the Media Type Macintosh To achieve the best print results the media being printed on should be selected in the driver The machine changes the way it prints depending on the selected media type 1 2 70 From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the application pop up menu and then select Print Settings The Print Settings options appear Click the Media Type pop up menu and then select the media type you want to use Select this Media Type For this paper Plain Paper Ordinary plain paper Thin Paper Ordinary thin paper Thick Paper Rough paper or thicker paper Thicker Paper Select this option if you have selected Thick Paper and toner smudges while printing Bond Paper Bond paper Envelopes Envelopes Print Env Thick Select this option if the toner does not correctly stick to the envelope when the Envelopes option is selecte
176. ted the wireless network setup Install drivers and software necessary for operating your device from the Installer CD ROM For Macintosh You have completed the wireless network setup To install drivers and software necessary for operating your device double click StartHereOS X app in the installation CD ROM Configure Your Machine for a Wireless Network in Ad Hoc Mode For IEEE 802 11b g n Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID If you are using a new SSID all other devices will connect using the SSID you assign to your Dell machine in the following steps You must connect to this SSID from your computer when it is configured for Ad Hoc mode Configure Your Machine for a Wireless Network in Ad Hoc Mode Using an Existing SSID If you are trying to pair your Dell machine to a computer that is already in Ad Hoc mode and has a configured SSID use these instructions Connected to a Wireless Computer without a Wireless LAN Access Point Router in the Network Ad Hoc Mode This type of network does not have a central wireless LAN access point router Each wireless client communicates directly with each other When the Dell wireless machine your machine is part of this network it receives all print jobs directly from the computer sending print data Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID If you are using a new SSID all other devices will connect using the SSID
177. ted warranty coverage does not apply to any problem that is caused by the use of third party toner and or cartridges To protect your investment and obtain premium performance from the Dell machine we strongly recommend the use of Genuine Dell Supplies Approximate cartridge yield is declared in accordance with ISO IEC 19752 Replace the Toner Cartridge 1 Make sure the machine is turned on 2 Open the front cover Routine Maintenance 157 5 Unpack the new toner cartridge 6 Remove the protective cover 158 Routine Maintenance 7 Put the new toner cartridge firmly into the drum unit until you hear it lock into place NOTE Make sure you put the toner cartridge in correctly or it may separate from the drum unit 8 Clean the corona wire inside the drum unit by gently sliding the tab from left to right and right to left several times NOTE Be sure to return the tab to the Home position A The arrow on the tab must be aligned with the arrow on the drum unit If itis not printed pages may have a vertical stripe 9 Install the toner cartridge and drum unit assembly back into the machine Routine Maintenance 159 10 Close the front cover of the machine NOTE Do not turn off the machine or open the front cover until the machine returns to Ready Mode Learn About The Drum Unit A new drum unit can print approximately 12 000 Letter or A4 size single sided pages Drum wear and tear occurs du
178. the protective materials have been removed See the Setup Guide Paper is loaded correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer Error and maintenance messages If you did not solve the problem with the checks identity the problem and then see Related Information Troubleshooting 125 Printing Problems Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected Check to see if the Status Monitor for Macintosh only or the machine s control panel displays an error status Check that the machine is online Windows 7 and Windows Server 2008 R2 Click o Start gt Devices and Printers Right click Dell Printer E310dw and click See what s printing Click Printer in the menu bar Make sure Use Printer Offline is cleared Windows Vista and Windows Server 2008 Click Start gt Control Panel gt Hardware and Sound gt Printers Right click Dell Printer E310dw Make sure Use Printer Online is not listed If it is listed click this option to set the driver Online Windows Server 2003 Click the Start gt Printers and Faxes Right click Dell Printer E310dw Make sure Use Printer Online is not listed If it is listed click this option to set the driver Online Windows 8 and Windows Server 2012 Move your mouse to the lower r
179. then press OK Auto Continue This setting enables the machine to automatically clear a paper size error and use any compatible paper from other paper trays to complete the print job 1 Press A or V to display the Print Menu option and then press OK 2 Press A or V to display the Auto Continue option and then press OK 3 Press A or V to display the On or O option and then press OK Restore Printer Factory Settings Use this function to return the machine s printer settings to the factory settings This will not reset the network settings 1 Press A or V to display the Reset Menu option and then press OK 2 Press A or V to display the Factory Reset option and then press OK 3 Press A to select Reset Print the Internal Font List Print a list of the machine s internal also called resident fonts to see how each font looks before you select it 1 Press A or V to display the Machine Info option and then press OK 2 Press A or V to display the Print Font option and then press OK 3 Press OK The machine prints the Internal Font List Print a List of Printer Settings 1 Press A or V to display the Machine Info option and then press OK 2 Press A or V to display the Print Settings option and then press OK The machine prints the Printer Settings Test Print If there are problems with print quality follow these instructions to do a test print 1 Press A or V to display the Machine Info option and t
180. then select your paper size Change other printer settings if needed Click Print Create Custom Size Macintosh 1 ao RON Click the Paper Size pop up menu and then select Manage Custom Sizes Click Type the name for this custom size Type size and margin values in the Paper Size and Non Printable Area fields Click OK Print 67 Change the Orientation of Your Print Portrait or Landscape Macintosh Portrait Landscape From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Select the Orientation option that matches the way you want the document to print Change other printer settings if needed Click Print Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh 68 From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the application pop up menu and then select Layout The Layout setting options appear Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet Click the Layout Direction menu and then select how you want the pages ordered Click the Border pop up menu and then select your border line type Print 7 Change other printer se
181. tion Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of a fire Hot Surface icons warn you not to touch hot machine parts Prohibition icons indicate actions you must not perform Bold style identifies buttons on the machine s control panel or computer screen Italicized style emphasizes an important point or refers you to a related topic Courier New font identifies messages shown on the machine s LCD This product is approved for use in the country of purchase only Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country Windows Server 2003 in this document represents Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2003 R2 and Windows Server 2003 R2 x64 Edition Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 Unless otherwise specified the screens in this manual are from Windows 7 and OS X v10 8 x Screens on your computer may vary depending on your operating system Locate this product in a well ventilated area Do not obstruct ventilation openings of the product Keep the Before You Use Your Dell Machine 15 minimum clearance as follows for ventilation and an access to the power plug Unplug the product if an abnormal condition is noted Ventilate well during extended operation or mass copying It
182. to the print server do not work correctly since they authorize the read only access of version 1 and version 2c If you wantto use all applications use the SNMP v1 v2c read write access mode e SNMPv3 read write access With this mode the print sever uses version 3 of the SNMP protocol If you want to manage the print server securely use this mode NOTE When you use the SNMPv3 read write access mode note the following e You can manage the print server using Web Based Management only All applications that use SNMPv1 72c will be restricted To allow the use of SNMPvI v2c applications use SNMPv3 read write access and v1 v2c read only access or SNMP v1 v2c read write access mode Send an Email Securely Configure Email Sending Using Web Based Management Send an Email with User Authentication Security 119 Configure Email Sending Using Web Based Management Mo B w We recommend using Web Based Management to configure secured email sending with user authentication Start your web browser ype http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address l or example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http DELL000499 The
183. ttable ATBS reier eame ck eI RS E bre nd des Ed E jon 34 Using Special Paper rar xr don pr a t nOn R die anS E qs ARR cr o ac pgs 34 24 Paper Handling Load and Print using the Paper Tray Load and Print Paper in the Manual Feed Slot Set the Check Size Your Dell machine s Check Size setting causes the machine to display a message when you remove the paper tray from the machine asking if you changed the paper size Unprintable Area Using Special Paper Always test paper samples before purchasing them to ensure desirable performance Load and Print using the Paper Tray If the Check Paper setting is set to On and you pull the paper tray out of the machine a message appears on the LCD asking if you want to change the paper type and paper size Change the paper size and paper type settings if needed following the on screen instructions When you load a different paper size in the tray you must change the paper size setting in the machine or on your computer at the same time 1 Pull the paper tray completely out of the machine 2 Press and slide the paper guides to fit the paper Press the release levers to slide the paper guides PaperHandling 25 NOTE For Legal or Folio size paper press the release button 1 in the bottom of the paper tray and then pull out the back of the paper tray Legal and Folio size paper are not available in some regions 3 Fan the stack of paper well 4 Load
184. ttings if needed 8 Click Print Reverse Print Macintosh This setting rotates the printed image 180 degrees 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Select the Reverse page orientation check box 5 Change other printer settings if needed 6 Click Print Flip Horizontally Macintosh The Flip horizontally option reverses the printout horizontally from left to right 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Print 69 Click the application pop up menu and then select Layout The Layout setting options appear Select the Flip horizontally check box Change other printer settings if needed Click Print Scaled Print Macintosh This option lets you enlarge or reduce the pages in your document to fit your printed paper size 1 2 From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the application pop up menu and then select Paper Handling The Paper Handling options appear Selec
185. twork Settings When Using Web Based Management Locate Network Settings When Using the Dell Control Panel 1 Press A or V to select the Network option and then press OK 2 Proceed to the menu selections you want to configure Locate Network Settings When Using Web Based Management 1 Start your web browser 2 Type http machine s IP address in your browser s address bar where machine s IP address is the machine s IP address For example http 192 168 1 2 NOTE If you are using a Domain Name System or enable a NetBIOS name you can type another name such as SharedPrinter instead of the IP address For example http SharedPrinter If you enable a NetBIOS name you can also use the node name For example http DELL000499 86 Network The NetBIOS name can be found in the Network Configuration Report NOTE For Macintosh access Web Based Management by clicking the machine s icon on the Status Monitor screen 3 No password is required by default Type a password if you have set one and then click Ed You can change the network settings If you change the protocol settings restart the machine after clicking Submit to activate the configuration Additional Methods of Configuring Your Dell Machine for a Wireless Network To connect your machine to your wireless network we recommend using the Installer CD ROM Before Configuring Your Dell Machine for a Wireless Network e Configure Your Machine
186. twork settings such as TCP IP information e Configure Store Print Log to Network e Software version information of the machine and print server e Change network and machine configuration details NOTE To use Web Based Management you must use the TCP IP protocol on your network and have a valid IP ad dress programmed into the print server and your computer Web Services The Web Services protocol enables Windows Vista Windows 7 or Windows 8 users to install the drivers used for printing by right clicking on the machine icon in the Network folder Web Services also lets you check the current status of the machine from your computer WEP Wired Equivalent Privacy WEP is one of the encryption methods used in a wireless network When using WEP Glossary 211 the data is transmitted and received with a secure key Wi Fi Direct Wi Fi Direct is one of the wireless configuration methods developed by the Wi Fi Alliance WINS Windows Internet Name Service WINS is an information providing service for NetBIOS name resolution It consolidates an IP address and a NetBIOs name that is in the local network WINS Server Windows Internet Name Service WINS Server maps IP addresses to computer names NetBIOS names in a Windows network WLAN Report The WLAN Report prints your machine s wireless status report If the wireless connection fails check the error code on the printed report WPA PSK WPA2 PSK Authentication Method WPA PSK WPA2
187. ty to stick to paper 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Print 73 ow 5 Click the application pop up menu and then select Print Settings The Print Settings options appear Click the Advanced print settings list Select the Improve Print Output option Select Improve Toner Fixing Click Print Adjust the Print Density Macintosh You can increase or decrease the print density 1 2 on oo A From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the application pop up menu and then select Print Settings The Print Settings options appear Click the Advanced print settings list Click Density Adjustment Clear the Printer Default check box To increase or decrease the print density move the slide bar to the right or left Click Print Skip Blank Page Macintosh Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing 1 2 oo 5 From an application such as Apple TextEdit click the File menu and then select Print Select Dell Printer E310dw NOTE For more page setup options click the Show Details button Click the application pop up menu and then sel
188. under any Dell warranty or service agreement PaperHandling 35 36 Paper Handling Belort PrintiNg acusa cad n Pax dar dia x Prud 68 eR duce ado Rang tu deba qup arua ney RU 39 Print from Your Computer Windows 39 Print from Your Computer Macintosh 63 Adjust Print Settings from the Machine s Control Panel 00ceeeeeeeeeees 15 38 Print Before Printing Print from Your Computer Windows Print from Your Computer Macintosh Adjust Print Settings from the Machine s Control Panel Before Printing Before attempting any printing operation confirm the following Make sure you have installed the printer driver The instructions for printer driver are described based on PCL driver Since the XPS printer driver is installed as the default printer driver for Windows 8 the function may vary from the instructions on this user guide For USB or network cable users Make sure the interface cable is physically secure Firewall Windows If your computer is protected by a firewall and you are unable to network print you may need to configure the firewall settings If you are using the Windows Firewall and you installed the printer driver from the CD ROM the necessary firewall settings have already been set If you are using any other personal firewall software see the User s Guide for your software or contact the software manufacturer Print from Your Computer Windows Basic Printing Meth
189. ut Macintosh You can reduce or enlarge the layout of a document by scaling it to a percentage of the document s original size Change the Paper Source Macintosh Select a paper source setting that matches your print conditions or purpose Change the Graphic Quality Macintosh You can change the print quality Reduce Paper Curl Macintosh Improve Toner Fixing Macintosh Adjust the Print Density Macintosh You can increase or decrease the print density Skip Blank Page Macintosh Use this option to allow the printer driver to automatically detect blank pages and exclude them from printing Print in Toner Save Mode Macintosh This feature conserves your toner by using less toner to print documents print appears lighter but is still readable NOTE We do not recommend using this mode for printing photo or grayscale images 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Dell Printer E310dw NOTE For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear Click the Advanced print settings list Click Toner Save Mode Check the Toner Save Mode check box Change other printer settings if needed Click Print oN DO Print 65 Print Multiple Copies of the Same Document Macintosh 1 From an application such as Apple TextEdit click the File menu an
190. uter as a Registrar complete the following steps 90 Do one of the following Windows Vista Click Start gt Network gt Add a wireless device e Windows 7 Click Start gt Devices and Printers gt Add a device e Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings gt Control Panel gt Hardware and Sound gt Devices and Printers gt Add a device NOTE To use a Windows Vista Windows 7 or Windows 8 computer as a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router NOTE If you use Windows 7 or Windows 8 as a Registrar you can install the printer driver after the wireless configuration by following the on screen instructions To install the full driver and software package use the Dell Network installer on the Installer CD ROM 9 Select your machine and click Next 10 Type the PIN displayed on the machine s LCD and then click Next 11 Select your network and then click Next 12 Click Close If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE If the connection fails your machine reverts to a wired network interface For Windows You have comple
191. ve Thin Line Windows Use this option to improve the image quality of thin lines 1 Select the print command in your application 2 Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Print Settings drop down list select Manual and then click the Manual Settings button Confirm that the Improve Thin Line check box is selected Click OK to return to the printer driver window Click OK MO c0 FB W Complete your print operation 46 Print Print More Than One Page on a Single Sheet of Paper N in 1 Windows oon FO oF Select the print command in your application Select Dell Printer E310dw and then click the printing properties or preferences button The printer driver window appears Click the Portrait or Landscape option to set the orientation of your printout NOTE If your application software contains a similar layout feature we recommend using the one in the application Click the Multiple Page drop down list and then select the 2in 1 4in 1 9 in1 16 in 1 or 25 in 1 option Click the Page Order drop down list and then select your page order Click the Border Line drop down list and then select your border line type Change other printer settings if needed Click OK Complete your print operation Print as a Poster Windows Enlarge your print size and print the document in poster mode 1
192. without a Wireless LAN Access Point Router in the Network Ad Hoc Mode This type of network does not have a central wireless LAN access point router Each wireless client communicates directly with each other When the Dell wireless machine your machine is part of this network it receives all print jobs directly from the computer sending print data Network 83 1 Wireless Network Machine your machine 2 Wireless Computer We cannot guarantee secure wireless network connections with Windows Server products in Ad Hoc mode Learn to Use Network Management Utilities Configure and change your Dell machine s network settings using a management utility Web Based Management Learn about Network Management Utilities What is Web Based Management What is Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol HTTP Type your machine s IP address into your web browser to access and change your print server settings NOTE We recommend Microsoft Internet Explorer 8 0 9 0 10 0 for Windows and Safari 5 0 6 0 for Macintosh Make sure that JavaScript and Cookies are always enabled in whichever browser you use If a different web browser is used make sure it is compatible with HTTP 1 0 and HTTP 1 1 NOTE You must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your comput
193. y a list of available SSIDs Press A or V to select the New SSID option and then press OK 7 Enter the SSID name and then press OK 8 Press A or V to select the Infrastructure option and then press OK 9 Press A or V to select the Authentication Method you want and then press OK 10 Do one of the following e If you selected the Open System option press A or V to select the Encryption Type None or WEP and Network 95 then press OK If you selected the WEP option for Encryption Type enter the WEP key and then press OK If you selected the Shared Key option enter the WEP key and then press OK e If you selected the WPA WPA2 PSK option press A or V to select the Encryption Type TKIP AES or AES and then press OK Enter the WPA key and then press OK NOTE Your Dell machine supports the use of the first WEP key only 11 To apply the settings press p To cancel press V 12 The machine will attempt to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE If the connection fails your machine reverts to a wired network interface For Windows You have completed the wireless network setup Install drivers and software necessary for operating your device from the Installer CD
194. you assign to your Dell machine in the following steps You must connect to this SSID from your computer when it is configured for Ad Hoc mode 1 Press A or V to select the Network option and then press OK Press A or V to select the WLAN option and then press OK 2 3 Press A or V to select the Setup Wizard option and then press OK 4 When WLAN Enable appears press A to select On This will start the wireless setup wizard To cancel press Back 5 The machine will search for your network and display a list of available SSIDs Press A or V to select the New SSID option and then press OK Network 91 Enter the SSID name and then press OK Press A or V to select the Ad hoc option and then press OK Press A or V to select the Encryption Type None or WEP and then press OK o oneg If you selected the WEP option for Encryption Type enter the WEP key and then press OK NOTE Your Dell machine supports the use of the first WEP key only 10 To apply the settings press A To cancel press V 11 The machine will attempt to connect to the wireless device you have selected If your wireless device is connected successfully the machine s LCD displays Connected The machine will print your machine s wireless status report If the connection fails check the error code on the printed report NOTE Ifthe connection fails your machine reverts to a wired network interface For Windows You have completed th

DELL E310dw

Contents

Download Pdf Manuals

Related Search

Related Contents