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Panasonic KX-TG4011N telephone

1. 1 If pressed within the first 5 seconds of Key Operation a message the previous message is played 5 Play all messages 6 Play greeting Erasing all messages message Press ERASE 2 times while the unit is 7 6 Record greeting not in use message 8 Turn answering IEEE MR system on Listening to messages MENU _ Pause message E 9 Stop recording using the handset Stop playback When new messages have been 0 Turn answering recorded New message is displayed system off 1 MENU x14 Erase currently 2 v a Answering device playing message OK x15 Erase all messages 3 v a Play new msg or 6 Reset to a pre Play all msg gt OK recorded greeting 4 When finished press OFF message Note e To switch to the receiver press w Operating the answering system MENU gt vY 1 Answering device gt OK Key Operation a or v Adjust the receiver speaker volume during playback 1 or 4 Repeat message during playback 2 or gt Skip message during playback 3 Enter the Settings menu 4 Play new messages 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback va Playback OK 3 You can also erase as follows CLEAR gt v a Yes gt 0K 4 You can also eras
2. 15 Answering CallS 15 Useful features during a call 16 Shared Phonebook Shared phonebook 18 Programming Programmable settings 20 Registering a unit 23 Caller ID Service Using Caller ID service 24 CallerliSt oooomm 24 Answering System Answering SysteM 27 Turning the answering system on off 27 Greeting Message 28 Listening to messages using the base Uno at pues ves 28 Listening to messages using the haridset AAA anaes ot 29 Remote operation 30 Answering system settings 31 Voice Mail Service Voice mail service 33 Intercom Locator Intercom 2 ee eee 34 Handset locator 34 Transferring calls conference calls 34 Useful Information Wall mounting 35 Error messages 37 Troubleshooting 37 FCC and other information 42 Gu a R pida Espa ola Gu a R pida Espa ola 44 Appendix Customer services 48 Warranty For United States and Puerto RICO eds osea erat ts 49 Index Index 5i iem nda 51 Model composition E KX TG4011 series E KX TG4021 series Model shown is KX TG4012 E KX TG4071 series 3 Base unit Handset Series Model No Part No Part No Quantity KX TG4011
3. AAA Initial settings Symbol meaning Example v a o Press v or a to select the words in quotations Display language You can select either English or Espa ol as the display language The default setting is English 1 MENU 2 va Initial setting gt OK 3 v a Display settings gt OK 4 vl A Change language OK 5 v a Select the desired setting 6 OK OFF Note e How to change from Spanish back to English MENU O vV a Ajuste inicial 4 OK v a Ajuste pantalla OK O vY A Cambiar idioma gt OK v a English OK OFF For assistance please visit http www panasonic com help 13 Voice guidance language Available for KX TG4021 KX TG4071 series page 3 You can select either English or Espa ol as the voice guidance language of the answering system The default setting is English 1 MENU 2 vl a Answering device gt OK 3 vJa Settings OK 4 vJ a Voice prompt gt OK 5 v a Select the desired setting 6 OK gt OFF Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial ser
4. Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit e Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center Caution e To avoid permanent damage do not use a microwave oven to speed up the drying process For assistance please visit http www panasonic com help 41 FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment is a label that contains among other information a product identifier in the format US ACJ If requested this number must be provided to the telephone company e Registration No found on the bottom of the unit e Ringer Equivalence No REN 0 1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with the product It is designed to be connected to a compatible modular jack that is a
5. Failure to follow these instructions may cause the batteries to swell or explode Attention A nickel metal hydride battery that is recyclable powers the product you have purchased Please call 1 800 8 BATTERY 1 800 822 8837 for information on how to recycle this battery A Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS A For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other e For maximum coverage and noise free communications place your base unit ata convenient high and central location with no obstructions between the handset and base unit in an indoor envir
6. Model shown is KX TG4011 Panasonic Operating Instructions Expandable Digital Cordless Phone Model No KX TG4011 KX TG4012 KX TG4013 Expandable Digital Cordless Answering System Model No KX TG4021 KX TG4022 KX TG4023 KX TG4024 KX TG4025 KX TG4073 KX TG4074 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Gu a R pida Espa ola p gina 44 This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www panasonic com prodreg Introduction Model composition 3 Accessory information 4 Important Information For your safety 7 Important safety instructions 8 For best performance 8 Other information 9 Specifications 9 Getting Started Setting up 00 10 Note when setting up 11 Intelligent eco mode 11 Controls ona atte ees 12 Belt Glip sas nace a aa 13 Display llle 13 Initial settings 13 Making Answering Calls Making CallS
7. away and speak clearly into the microphone 2 minutes max o al 7 Press OK to stop recording 8 OFF Using a pre recorded greeting message If you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MENU 2 v a Answering device gt OK 3 vy Greeting OK 4 v a pre recorded gt OK 5 OK OFF Playing back the greeting message 1 MENU 2 vl a Answering device OK 3 v a Greeting OK 4 v a Check greeting gt OK 5 oFF nn sae n Listening to messages using the base unit When new messages have been recorded the message indicator on the base unit flashes Press pm e f new messages have been recorded the base unit plays back new messages e f there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation A or v Adjust the speaker volume ma Repeat message Skip message M STOP Stop playback ERASE Erase currently playing message 28 For assistance please visit http www panasonic com help
8. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest e f the unit cannot receive caller information the following is displayed Out of area The caller dials from an area which does not provide a Caller ID service Private caller The caller requests not to send caller information Long distance The caller makes a long distance call e f the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the unit treats it as a missed call The display shows Missed call This lets you know if you should view the caller list to see who called while you were away Note e Even when there are unviewed missed calls Missed call disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list T Caller list Important e Only 1 person can access the caller list at a time e Make sure the unit s date and time setting is correct page 14 Viewing the caller list and calling back 1 CID 2 Press v to searc
9. KX TG4011 KX TG4011 KX TGA402 1 series KX TG4012 KX TG4011 KX TGA402 2 KX TG4013 KX TG4011 KX TGA402 3 KX TG4021 KX TG4021 KX TG4021 KX TGA402 1 series KX TG4022 KX TG4021 KX TGA402 2 KX TG4023 KX TG4021 KX TGA402 3 KX TG4024 KX TG4021 KX TGA402 4 KX TG4025 KX TG4021 KX TGA402 5 KX TG4071 KX TG4073 KX TG4021 KX TGA402 3 series KX TG4074 KX TG4021 KX TGA402 4 1 A range extender KX TGA405 is supplied in this model By installing this unit you can extend the range of your phone system to include areas where reception was previously not available Read the installation guide for the range extender For assistance please visit http www panasonic com help 3 Feature differences A Intercom Series Answering system Between handsets KX TG4011 series e KX TG4021 series e KX TG4071 series e e 1 Single handset models Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 5 H u LLL LLLI Accessory information Supplied accessories Supplied handset qty 1 unit 2unit 3unit 4unit 5 unit No Accessory item Accessory quantity Order number AC adaptor PQLV219Y 1 2 3 4 5 Telephone line cord 1 1 1 1 1 PQJA10075Z Rechargeable batteries 2 4 6 8 10 HHR 4DPA Part No HHR SSAAABU or
10. N4DHYYY00004 Handset cover 9 1 2 3 4 5 PNYNTGA652GR O Belt clip PNKE1054Z2 1 2 3 4 5 Charger PNLC1010ZN 1 2 3 4 1 KX TG4011 KX TG4021 2 KX TG4012 KX TG4022 3 KX TG4013 KX TG4023 KX T G4073 4 KX TG4024 KX TG4074 5 KX TG4025 6 The handset cover comes attached to the handset S For assistance please visit http www panasonic com help E For KX TG4021 KX TG4071 series No Accessory item Order number Quantity Wall mounting adaptor PNKL1010Z3 1 1 KX TG4021 KX TG4022 KX TG4023 KX TG4024 KX TG4025 KX TG4073 KX TG4074 E For KX TG4071 series No Accessory item Order number Quantity Range extender KX TGA405B 1 9 AC adaptor for range extender PQLV219Y 1 1 KX TG4073 KX TG4074 E m O v Additional replacement accessories Please contact your nearest Panasonic dealer for sales information page 48 Accessory item Order number Rechargeable HHR 4DPA batteries e To order please call 1 800 332 5368 or visit http www panasonic com batterystore Battery type Nickel metal hydride Ni MH 2x AAA R03 size for each handset T adaptor KX J66 Battery back up KX TCA230 power supply 1 Replacement batteries may have a different capacity from that of the supplied batteries Expanding your phone system Handset feature overview You can expand your phone system
11. answer calls simply by lifting the handset off the base unit or charger You do not need to press w To turn this feature on see page 21 Adjusting the handset ringer volume Press 4 or v repeatedly to select the desired volume while the handset is ringing for an incoming call Note e You can also program the handset ringer volume beforehand page 21 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing OFF Adjusting the base unit ringer volume Available for KX TG4021 KX TG4071 series page 3 Press 4 or v repeatedly to select the desired volume e To turn the ringer off press and hold v until the unit beeps CoE Useful features during a call Hold This feature allows you to put an outside call on hold 1 Press MENU during an outside call 2 v a Hola OK 3 To release hold press w e Another handset user can take the call by pressing w Note e Ifa call is kept on hold for more than 9 minutes the call rings at your unit again After 1 additional minute on hold the call is disconnected f another phone is connected to the same line page 11 you can also take the call by lifting its handset Mute While mute is turned on you can hear the other party but the other party cannot hear you 1 Press MUTE during conversation 2 Toreturn to the con
12. by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax Only Monday Friday 9 am to 9 pm EST Panasonic Service and Technology Company 20421 84th Avenue South Kent WA 98032 We Accept Visa MasterCard Discover Card American Express and Personal Checks TTY users hearing or speech impaired users can call 1 866 605 1277 48 For assistance please visit http www panasonic com help Ss Warranty For United States and Puerto Rico PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way Secaucus New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship Panasonic Corporation of North America referred to as the warrantor will for the length of the period indicated on the chart below which starts with the date of original purchase Limited Warranty period at its option either a repair your product with new or refurbished parts or b replace it with a new or a refurbished product The decision to repair or replace will be made by the warrantor Parts Labor One 1 Year One 1 Year During the Labor Limited Warranty period there will be no charge for labor During the Parts Limited Warranty period there will be no charge for parts You must mail in your product prepaid during the Limited Warr
13. not place or use this product near automatically controlled devices such as automatic doors and fire alarms Radio waves emitted from this product may cause such devices to malfunction resulting in an accident e Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards e Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners e Do not disassemble the product e Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical e Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max e Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy CAUTION Installation and location e Never install telephone wiring during an electrical storm e Never install telephone line jacks in wet locations unless the jack is
14. select 2 to 7 rings or Toll saver The default setting is 4 rings Toll saver The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 30 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MENU For assistance please visit http www panasonic com help 31 2 vl a Answering device OK vl 4 Settings OK Y Ring count gt OK 5 v a Select the desired setting gt OK gt OFF hw For voice mail service subscribers If you subscribe to a flat rate service package that includes Caller ID call waiting voice mail and unlimited local regional long distance calls please note the following e To use the voice mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 27 e To use this unit s answering system rather than the voice mail service provided by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so tha
15. the base unit Move closer e The base units AC adaptor is not properly connected Reconnect AC adaptor to the base unit e The handset is not registered to the base unit Register it page 23 Noise is heard sound cuts in and out e You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference e Move closer to the base unit e f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The handset does nat ring e The ringer volume is turned off Adjust the ringer volume page 21 The base unit does not ring 1 e The ringer volume is turned off Adjust the ringer volume page 16 cannot make a call e The dialing mode may be set incorrectly Change the setting page 14 e The handset is too far from the base unit Move closer and try again cannot make long distance calls e Make sure that you have long distance service 1 KX TG4021 KX TG4071 series page 3 For assistance please visit http www panasonic com help 39 Caller ID Problem Cause solution Caller information is not displayed e You must subscribe to Caller ID service Contact your service provider telephone company for details e f your unit is connected to any additional t
16. Coil equipped hearing aids and cochlear implants Compatible with Hearing Ai TIA 1083 For assistance please visit http www panasonic com help 43 Guia Rapida Espanola Instalacion Unidad base e Use solo el adaptador de corriente Panasonic PQLV219 incluido Gancho Oprima P firmemente el contacto Ala toma de tel fono de l nea nica RJ11C Tac Be Filtro DSL ADSL 120 V CA 60 Hz Requiere un filtro DSL ADSL no incluido si tiene este tipo de servicio e El modelo ilustrado es el KX TG4011 Series KX TG4021 KX TG4071 EI disefio de la parte inferior de la unidad base es diferente al del KX TG4011 Para obtener detalles vea las conexiones de la unidad base de las series KX TG4021 KX TG4071 page 10 e UTILICE SOLO bater as de Ni MH tama o AAA R03 e NO utilice bater as Alcalinas de Manganeso o de Ni Cd e Compruebe que las polaridades son las correctas 8 O Confirme que SOLO bater as Ni MH recargables aparezca Cargando e Use solo el adaptador de 120 V CA 60 Hz corriente Panasonic PQLV219 incluido 44 Para obtener ayuda visite http www panasonic com help solo en ingl s Sugerencias de operacion Tecla navegadora Subir volumen a Y 4 o gt Navegue por diversas listas y la elementos VOL Volumen 4 o v Ajuste el volumen del receptor o el altavoz mientras habla 4 CID identificador de llam
17. Q and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2009 TG4011 PNQX2379YA CC1209SH2120 A Printed in China
18. RGY STAR As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ont ENERGY STAR Specifications E Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 E Frequency range 1 92 GHz to 1 93 GHz E RF transmission power 115 mW max W Power source 120 V AC 60 Hz E Power consumption Base unit Standby Approx 1 0 W Maximum Approx 4 0 W Charger Standby Approx 0 1 W Maximum Approx 2 6 W E Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry Note Design and specifications are subject to change without notice The illustrations in these instructions may vary slightly from the actual product For assistance please visit http www panasonic com help Setting up Connections e Use only the supplied Panasonic AC adaptor PQLV219 Base unit KX TG4011 series page 3 Press plug firmly EN telephone jack Ga To single line RJ11C DSL ADSL filter 120 V AC 60 Hz e Base unit KX TG4021 series page 3 Hooks To single line telephone jack Je RJ11C DSL ADSL 120 V AC 60 Hz Correct DSL ADSL filter not supplied is required if you have DSL ADSL service Charger 120 V AC 60 Hz Battery install
19. S Charge indicator Ringer indicator O Speaker Q Phonebook CLEAR O 3 TALK O SP PHONE Speakerphone O Dial keypad X TONE Receiver O Display O MENU OK MUTE PAUSE OFF 2 FLASH CALL WAIT B Microphone D Charge contacts amp Navigator key a Ev 4 or gt Scroll through various lists and items VOL Volume A or v Adjust the receiver or speaker volume while talking 4 CID Caller ID View the caller list gt REDIAL View the redial list Base unit B KX TG4011 series page 3 O LOCATOR O Charge contacts E KX TG4021 KX TG4071 series page 3 Charge contacts O Speaker ERASE O m STOP 9 Repeat Skip 12 For assistance please visit http www panasonic com help O gt PLAY Message indicator O LOCATOR O ANSWER ON ANSWER ON indicator O VOL Volume 4 v Belt clip E To attach i E To remove ES id 6 Display Handset display items Item Meaning Y Within base unit range When flashing Handset is searching for the base unit page 39 ECO Eco mode is on page 11 P Privacy mode is on page 17 1 Handset number ERE Battery level In use Someone is using the line Answering system is being used by another handset or the base unit 1 KX TG4021 KX TG4071 series page 3
20. Y OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the exclusions may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state If a problem with this product develops during or after the Limited Warranty period you may contact your dealer or Service Center If the problem is not handled to your satisfaction then write to the warrantor s Consumer Affairs Department at the addresses listed for the warrantor PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY When you ship the product e Carefully pack your unit preferably in the original carton e Attach a letter detailing the symptom e Send the unit to PSTC Panasonic Exchange Center prepaid and adequately insured e Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices These locations do not repair consumer products 50 For assistance please visit http www panasonic com help eee Index 4 way conference 17 A Additional handset 23 Answering calls 15 Answering system Call screening 27 Erasing messages 28 29 30 31 Greeting message 28 Listening to messages 28 29 30 Number of ri
21. adas Vea la lista de personas que llamaron gt REDIAL remarcaci n Vea la lista de remarcaci n C Cambio de idiomas Auricular predeterminado ingl s Idioma de la pantalla 1 MENU v L Initial setting OK 2 v a Display settings OK 3 vVla Change language OK 4 Ma Espa ol OK OFF Idioma de la gu a de voz Disponible para series KX TG4021 KX TG4071 1 MENU gt v 1 Contestadora OK 2 Ma Ajustes OK 3 lla Men de voz OK 4 v 1 Espa ol OK OFF Fecha y hora Auricular 1 MENU v 1 Fecha y hora OK 2 Introduzca el d a mes y a o actuales 3 Introduzca la hora y minuto actuales formato de reloj de 24 horas 4 OK OFF Operaciones b sicas C mo hacer y contestar llamadas Auricular Para hacer llamadas Marque el n mero telef nico gt lt Para contestar llamadas SJ Para colgar OFF Para ajustar el volumen del Oprima a o Y repetidamente mientras habla receptor o del altavoz C mo hacer una llamada gt REDIAL gt v a Seleccione el n mero telef nico usando la lista de deseado gt w remarcaci n Para obtener ayuda visite http www panasonic com help solo en ingl s 45 Operaciones basicas Como hacer y contestar llamadas Auricular Para ajustar el volumen del timbre de
22. anty period This Limited Warranty excludes both parts and labor for batteries antennas and cosmetic parts cabinet This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new Ship In Service For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com When shipping the unit carefully pack in a padded shipping carton include all accessories and send it prepaid Include a letter detailing the complaint a return address and provide a day time phone number where you can be reached P O Boxes are not acceptable Keep the tracking number for your records A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty For Limited Warranty service for headsets if a headset is included with this product please follow instructions above IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT PROOF OF PURCHASE INDICATING DATE OF PURCHASE AMOUNT PAID AND PLACE OF PURCHASE CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE For assistance please visit http www panasonic
23. as not been registered to the base unit Register the handset page 23 cannot hear a dial tone e The base unit s AC adaptor or telephone line cord is not connected Check the connections e Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company Programmable settings Problem Cause solution The display is ina language cannot read e Change the display language page 13 cannot register a handset to a base unit e The maximum number of handsets 6 is already registered to the base unit Cancel unused handset registrations from the base unit page 23 Battery recharge Problem Cause solution The handset beeps and or TL flashes e Battery charge is low Fully charge the batteries page 10 fully charged the batteries but am still flashes or the operating time seems to be shorter e Clean the battery ends O and the charge contacts with a dry cloth and charge again e lt is time to replace the batteries page 10 38 For assistance please visit http www panasonic com help Making answering calls intercom Problem Cause solution Y is flashing e The handset is too far from
24. ation USE ONLY Ni MH batteries AAA R03 size Do NOT use Alkaline Manganese Ni Cd batteries e Confirm correct polarities O O Battery charge Charge for about 7 hours When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Confirm Charging is displayed Charge indicator 10 For assistance please visit http www panasonic com help AE Note when setting up Note for connections e The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use e The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a Panasonic T adaptor page 5 Emergency power can be supplied to the unit by connecting a Panasonic battery back up power supply noted on page 5 Note for battery installation e Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 5 8 e Wipe the battery ends CD with a dry cloth e Avoid touching the battery ends O O or the unit contacts Not
25. auditivos o del habla pueden llamar al 1 866 605 1277 Es posible mantener cargando las bater as todo el tiempo e Puede dejar el auricular en la unidad base o el cargador en cualquier momento Esto no da a las bater as C mo se contestan las llamadas en espera segunda llamada e Oprima CALL WAIT cuando escuche el tono de llamada en espera Para obtener m s informaci n acerca del registro visite http www panasonic com RegisterYourHandset solo en ingl s Para obtener ayuda visite http www panasonic com help solo en ingl s 47 eee SSS ITs ___________ 2 2 222222 Customer services Customer Services Directory United States and Puerto Rico Obtain Product Information and Operating Assistance locate your nearest Dealer or Service Center purchase Parts and Accessories or make Customer Service and Literature requests by visiting our Web Site at http llwww panasonic comlhelp or contact us via the web at http llwww panasonic comlcontactinfo You may also contact us directly at 1 800 211 PANA 1 800 211 7262 Monday Friday 9 am to 9 pm Saturday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 Accessory Purchases United States and Puerto Rico Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http llwww pstc panasonic com or send your request
26. by registering optional handsets 6 max to a single base unit For assistance please visit http www panasonic com help 5 e Optional handsets may be a different color from that of the supplied handsets e You cannot purchase the supplied handset KX TGA402 separately There are some specific differences between the supplied and optional handsets as described in the following table Feature KX TGA402 KX TGA401 KX TGA651 KX TGA750 Handset Supplied handset Not sold separately Optional Optional Optional Display size 1 4 inches 1 8 inches 1 8 inches 2 1 inches Button size Extra large Extra large Large Large Display mode e Message list gt e Phonebook group E e e e settings Message alert e e e Alarm e e e Silent mode e e e Voice mail settings e e e 1 This feature allows you to select how the display shows multiple items at a time 1 item ata time in large characters 2 The unit displays a list of all recorded messages and allows you to select the item to play back 8 KX TG4021 KX TG4071 series page 3 Range extender By installing this unit you can extend the range of your phone system to include areas where reception was previously not available Up to 2 range extenders can be registered to the base unit This product can be purchased online Please visit our Web site http www panasonic com RangeExten
27. com help 49 Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship and DOES NOT COVER normal wear and tear or cosmetic damage The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accidents misuse abuse neglect bug infestation mishandling misapplication alteration faulty installation set up adjustments misadjustment of consumer controls improper maintenance power line surge lightning damage modification introduction of sand humidity or liquids commercial use such as hotel office restaurant or other business or rental use of the product or service by anyone other than a Factory Service Center or other Authorized Servicer or damage that is attributable to acts of God THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY COVERAGE THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY As examples this excludes damages for lost time lost calls or messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANT
28. d to callers even though their messages are not recorded Turning the answering system on off Base unit Press ANSWER ON to turn on off the answering system Handset 1 MENU v a Answering device gt OK 3 v a Answer on or Answer off OK OFF Note for base unit and handset e When the answering system is turned on the ANSWER ON indicator on the base unit lights up Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjust the speaker volume press A or v repeatedly You can answer the call by pressing w on the handset Call Screening can be set for each handset The default setting is on 1 MENU 2 v a Answering device gt OK 3 v a Settings OK Yxl A Screen ca11 OK 5 v a Select the desired setting gt OK gt OFF A For assistance please visit http www panasonic com help 27 Greeting message When the unit answers a call a greeting message is played to callers You can use either your own greeting message apre recorded greeting message Recording your greeting message 1 MENU 2 vl a Answering device OK YA Greeting OK 4 vy A Record greeting gt OK Yl Yes OK 6 After a beep sounds hold the handset about 20 cm 8 inches
29. der Range extender KX TGA405 6 For assistance please visit http www panasonic com help A For your safety To prevent severe injury and loss of life property read this section carefully before using the product to ensure proper and safe operation of your product WARNING Power connection e Use only the power source marked on the product e Do not overload power outlets and extension cords This can result in the risk of fire or electric shock e Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulting in a fire e Regularly remove any dust etc from the AC adaptor power plug by pulling it from the power outlet then wiping with a dry cloth Accumulated dust may cause an insulation defect from moisture etc resulting in a fire e Unplug the product from power outlets if it emits smoke an abnormal smell or makes an unusual noise These conditions can cause fire or electric shock Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1 800 211 PANA 1 800 211 7262 e Unplug from power outlets and never touch the inside of the product if its casing has been broken open e Never touch the plug with wet hands Danger of electric shock exists Installation e To prevent the risk of fire or electrical shock do not expose the product to rain or any type of moisture e Do
30. e as follows MENU gt v a Erase all OK gt v a Yes gt 0K Calling back Caller ID subscribers only If caller information is received for the call you can call the caller back while listening to a message 1 Press MENU during playback 2 v a Edit amp Call OK To edit the number before calling back press MENU repeatedly For assistance please visit http www panasonic com help 29 until the phone number is shown in the desired format page 25 3 4 Erasing all messages 1 MENU 2 vl a Answering device OK 3 v a Erase all msg gt OK 4 vy Yes OK OFF _ o Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important e To prevent unauthorized access to this product we recommend that you regularly change the remote code 1 MENU Yl A Answering device gt OK y a Settings OK v a Remote c
31. e for battery charge e lt is normal for the handset to feel warm during charging e Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level TT High La Medium Lan Low GE Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous 13 hours max use Not in use 6 days max standby 1 If Eco mode is on Note e Actual battery performance depends on usage and ambient environment e Even after the handset is fully charged the handset can be left on the base unit or charger without any ill effect on the batteries e The battery level may not be displayed correctly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Ses Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit e When this feature is activated ECO is displayed e Eco mode is turned off when the clarity booster is activated page 17 For assistance please visit http www panasonic com help 11 Controls Handset E e e OG go 2 8 e
32. elephone equipment such as a Caller ID box or cordless telephone line jack plug the unit directly into the wall jack e f you use a DSL ADSL service we recommend connecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details The name display service may not be available in some areas Contact your service provider telephone company for details Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later Move closer to the base unit The caller list incoming phone numbers are not edited automatically The Caller ID number auto edit feature is turned off Turn it on and try again page 21 e You need to call back the edited number to activate Caller ID number auto edit cannot dial the phone number edited in the caller list The phone number you dialed might have been edited incorrectly for example the long distance 1 or the area code is missing Edit the phone number with another pattern page 25 The 2nd caller s information is not displayed during an outside call n order to use Caller ID call waiting or Call Waiting Caller ID CWID you must first contact your service provider telephone company and
33. ere there may be interference During an outside call this feature is turned on automatically when necessary Call share This feature allows you to join an existing outside call Important When the privacy mode is on you cannot join the conversation Turn it off To join the conversation press w when the other handset is on an outside call Note e A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference Privacy mode When the privacy mode is On the unit prevents other users from joining your conversations with outside callers To allow other users to join your conversations call share leave this feature off The default setting is off 1 MENU v i Initial setting gt OK 2 vl a Privacy mode gt OK 3 vJ a Select on or o 4 OK gt OFF e When this feature is turned on P is displayed during an outside call For assistance please visit http www panasonic com help 17 Shared phonebook The shared phonebook allows you to make calls without having to dial manually Any handset registered to the base unit can use the shared phonebook You can add 50 names and phone numbers to the shared phonebook Important e Only 1 person can access the shared phonebook at a time Adding entries 1 00 MENU 2 vl a Add new entry gt OK 3 Enter the party
34. f there is no entry corresponding to the character you selected the next entry is displayed 3 vy A Scroll through the phonebook if necessary 4 Editing entries 1 Find the desired entry page 18 MENU 2 va Edit OK 3 Edit the name if necessary 16 characters max page 18 0K 4 Edit the phone number if necessary 24 digits max OK 5 vy save OK gt OFF Erasing entries 1 Find the desired entry page 18 2 CLEAR 3 v a Yes OK OFF Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press TQ 2 vJ 1 Select the desired entry 3 Press OK to dial the number Note When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 15 e f you have rotary pulse service you need to press X TONE before pressing QI in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding X TONE to the beginning of phone numbers you wish to chain dial page 18 For assistance please visit http www panasonic co
35. finish talking press OFF AA e MI Handset locator You can locate a misplaced handset by paging it 1 Base unit LOCATOR e All registered handsets beep for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MENU 2 v a Intercom OK 3 Select the handset you want to page by pressing the desired handset number 1 6 4 Wait for the paged party to answer e f the paged party does not answer press w to return to the outside call 5 To complete the transfer Press OFF e The outside call is being routed to the destination unit To establish a conference call Press MENU gt v 1 Conference gt OK e To leave the conference press OFF The other 2 parties can continue the conversation e To put the outside call on hold press MENU gt v 1 Hold gt OK To resume the conference press MENU gt v a Conference gt OK Answering a transferred call Press w to answer the page 34 For assistance please visit http www panasonic com help Wall mounting Note Make sure that the wall is strong enough to support the weight of the unit Base unit E KX TG4011
36. ge 31 Note e f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you Key Operation 1 Repeat message during playback 2 Skip message during playback 4 Play new messages 5 Play all messages 9 Stop playback Start voice guidance 0 Turn answering system off 1 4 Erase currently playing message 1 5 Erase all messages End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played 2 For English voice guidance only 3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Letthe phone ring 15 times A long beep is heard o Enter your remote access code within 10 seconds after the long beep e The greeting message is played back e You can either hang up or enter your remote access code again and begin remote operation page 30 SESS Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings Ring count before the unit answers calls You can
37. gt 4 9 lt Tone 1 gt Display Change language 13 settings lt English gt Contrast lt Level 3 gt Set tel line Set dial mode 14 Tone Set flash time 16 700 ms Privacy mode 17 lt off gt Registration HS registration 23 HS handset Deregistration 23 Key tone On Auto talk Off E 16 Caller ID edit 25 lt On gt Date and time 14 Customer support 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 When the ringer volume is turned off Ringer off is displayed and the handset does not ring for outside calls However even when the ringer volume is set to off the handset still rings for intercom calls and paging page 34 3 If you subscribe to a distinctive ring service such as IDENTA RING select a tone tone 1 to 5 If you select a melody you cannot distinguish lines by their ringers 4 f you select one of the melody ringer tones the ringer tone continues to play for Several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700 ms unless pressing FLASH fails to pick up
38. h from the most recent call or 4 to search from the oldest call e f gt is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press 4 3 To call back press w To exit press OFF Note e f the entry has already been viewed or answered V is displayed even if it was viewed or answered using another handset 24 For assistance please visit http www panasonic com help Editing a caller s phone number before calling back You can edit a phone number in the caller list by removing its area code and or the long distance code 1 1 lt CID 2 vJ 1 Select the desired entry e f gt is displayed not all of the information is shown To see the remaining information press gt To return to the previous screen press 4 3 MENU v i Edit amp Save OK 4 Press MENU repeatedly until the phone number is shown in the desired format D Local phone number Example 321 5555 Area code Local phone number Example 555 321 5555 3 1 Area code Local phone number Example 1 555 321 5555 5 J Caller ID number auto edit feature Once you call back an edited number the handset which was used to call back remembers the area code and format of the edited number The next time someone calls from the same area code caller information is customized by the handset as fo
39. ion between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference FCC RF Exposure Warning e This product complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with FCC RF exposure requirements the base unit must be installed and operated 20 cm 8 inches or more between the product and all person s body excluding extremities of hands wrist and feet e This product may not be collocated or operated in conjunction with any other antenna or transmitter e The handset may be carried and operated with only the specific provided belt clip Other non tested belt clips or similar body worn accessories may not comply and must be avoided Notice e FCC ID can be found inside the battery compartment or on the bottom of the units Compliance with TIA 1083 standard Telephone handsets identified with this logo have reduced noise and interference when used with T
40. l auricular 1 MENU gt vJla Ajuste inicial OK 2 r1 ajuste de timbre OK 3 v a vol de timbre OK 4 v 1 Seleccione el volumen deseado OK gt OFF Directorio telef nico compartido Auricular Para afiadir entradas 1 DA gt MENU gt Agr Ent Nueva OK 2 Introduzca el nombre de la persona m x 16 caracteres OK 3 Introduzca el n mero telef nico de la persona m x 24 d gitos OK 2 veces OFF Para hacer llamadas Ra gt v 1 Seleccione la entrada deseada gt w Sistema contestador de llamadas Unidad base series KX TG4021 KX TG4071 Contestador encendido apagado Oprima ANSWER ON para encender y apagar el contestador de llamadas Para escuchar mensajes gt Sistema contestador de llamadas Auricular series KX TG4021 KX TG4071 Para escuchar mensajes Pregunta 1 MENU gt v a Contestadora OK 2 va Reprod nuevos 0 Reprod todos gt OK Preguntas frecuentes Causa y soluci n Por qu est parpadeando Y e El auricular est demasiado lejos de la unidad base Ac rquelo e El adaptador para corriente de la unidad base no est conectado correctamente Conecte de nuevo el adaptador para corriente a la unidad base e El auricular no est registrado en la unidad base Reg strelo 1 Auricular MENU gt 14 Aj
41. llows When the call is being received the Caller ID number is displayed in the same format as the edited number After the call has ended the caller s phone number is displayed in the same format as the edited number when reviewed from the caller list For example you can use this feature to set the handset to ignore the area code of callers in your area so that you can call these local numbers using caller information without dialing the area code To activate this feature you must edit an entry in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 21 The default setting is on Note Phone numbers from the 4 most recently edited area codes are automatically edited e f you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on and reprogram the area codes you want to edit once again Erasing selected caller information 1 CID 2 vy A Select the desired entry 3 CLEAR gt v a Yes gt OK OFF Erasing all caller information 1 lt ciD 2 vy A Select the desired entry OK 3 v a Erase aii OK 4 v a Yes OK OFF For assistance please visit http www panasonic com help 25 Storing caller information to the ph
42. lso compliant The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs ona telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for the product is part of the product identifier that has the format US AAAE Q FTXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Service Cente
43. m help 19 Programmable settings You can customize the unit by programming the following features using the handset Programming by scrolling through the display menus 1 MENU 2 Press v or 1 to select the desired main menu OK 3 Press v or 1 to select the desired item in sub menu 1 OK e In some cases you may need to select from sub menu 2 gt OK 4 Press v or a to select the desired setting OK e This step may vary depending on the feature being programmed e To exit the operation press OFF Note e In the following table lt gt indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 24 Answering device Play new msg 29 KX TG4021 msg message KX TG4071 Play all msg 29 series page 3 Erase all msg 29 30 Greeting Record greeting 28 Check greeting 28 Pre recorded 28 Settings Remote code lt 111 gt 30 Ring count 31 lt 4 rings gt Recording time 32 lt 3 min gt Screen call On 27 Voice prompt 14 lt English gt Answer on 27 Answer off 27 Intercom 34 Ph book settings Add new entry 18 Ph book phonebook 20 For assistance please visit http www panasonic com help Main menu Sub menu 1 Sub menu 2 Page Initial setting Ringer settings Ringer volume lt Level 6 gt Ringer tone
44. ngs 37 Recording time 32 Remote access code 30 Remote operation 30 Ring count 37 Toll saver 31 Turning on off 27 29 31 Auto talk 16 B Battery 10 11 Belt clip 13 Booster Clarity booster 17 C Caller ID number auto edit 25 Caller ID service 24 Caller list 24 Caller list edit 25 Call share 17 Call waiting 17 Call Waiting Caller ID 17 Chain dial 19 CID Caller ID 24 Conference calls 34 Customer support 27 D Date and time 14 Dialing mode 14 Display Contrast 27 Language 13 E Eco mode 11 Error messages 37 F Flash 16 H Handset Deregistration 23 Locator 34 Registration 23 Hold 16 Intercom 34 Key tone 21 Making calls 15 Missed calls 24 Mute 16 Pause 15 Phonebook 18 Power failure 11 Privacy mode 17 Redialing 15 Ringer tone 21 Rotary pulse service 17 SP PHONE Speakerphone 15 Temporary tone dialing 17 Transferring calls 34 Troubleshooting 37 TTY 48 Voice guidance language 14 Voice mail 32 33 Volume Receiver 15 Ringer Base unit 16 Ringer Handset 16 Speaker 15 Wall mounting 35 51 IMPORTANT If your product is not working properly Reconnect AC adaptor to the base unit Check if telephone line cord is connected Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used Read troubleshooting page in the Operating Instructions Y Visit our Web site http www panasonic com help e FA
45. ode OK 5 Enter the desired 3 digit remote access code A Q 6 ok OFF Deactivating remote operation Press X in step 5 on Remote access code page 30 The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code Theunitannounces the number of new messages The voice guidance announcements are different depending on the voice guidance language setting page 14 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 31 4 When finished hang up Note e You can also leave a message just as any outside caller can After the greeting message starts press X to skip the greeting message and record your message after the beep Voice guidance When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to perform a specific operation or press 2 to listen to more available operations 30 For assistance please visit http www panasonic com help Note e f you do not press any dial keys within 10 seconds after a voice guidance prompt the unit disconnects your call When the Spanish voice guidance is selected To start the voice guidance press 9 The voice guidance announces the available remote commands pa
46. oduct near electrical appliances may cause interference Move away from the electrical appliances Routine care e Wipe the outer surface of the product with a soft moist cloth e Do not use benzine thinner or any abrasive powder E Other information CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Notice for product disposal transfer or return e This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or return the product Notice eThis product is designed for use in the United States of America Sale or use of this product in other countries may violate local laws eCet appareil est concu pour tre utilis aux Etats Unis d Am rique La vente ou l emploi de cet appareil dans certains autres pays peut constituer une infraction a la l gislation locale eEste producto est dise ado para usarse en los Estados Unidos de Am rica La venta o el empleo de este producto en ciertos pa ses puede constituir violaci n de la legislaci n local AE SASHA MA gt AEA EH ARERR DANA o ecCORMmt RAARENTORAE BRE TRENT RY BREA TORA HEERLIEVEF MOT 4TA ABAILSUY TIE RAE LOEB ED Y EAILMLADET hol ENE
47. ompany rather than the unit s answering system turn off the answering system page 27 For details see page 32 KX TG4021 KX TG4071 series page 3 Voice mail message indication When you have new voice mail messages New Voice Mail is displayed on the handset if message indication service is available In order to listen to your voice mail messages you must dial the voice mail access number of your service provider telephone company Note e f the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps e f your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate new messages For assistance please visit http www panasonic com help 33 Intercom Intercom calls can be made between handsets Note e f you receive an outside call while talking on the intercom you hear 2 tones To answer the call with the handset press OFF then press When paging a handset the paged handset beeps for 1 minute Making an intercom call 1 MENU 2 vl a Intercom OK 3 Selectthe handset you want to page by pressing the desired handset number 1 6 To stop paging press OFF 4 When you finish talking press OFF Answering an intercom call 1 Press w to answer the page 2 When you
48. onebook 1 cID 2 v a Select the desired entry gt MENU 3 v a Edit amp Save OK e To edit the number press MENU repeatedly until the phone number is shown in the desired format 4 MUTE 5 Continue from step 3 Editing entries page 19 26 For assistance please visit http www panasonic com help Answering system Available for KX TG4021 KX TG4071 series page 3 The answering system can answer and record calls for you when you are unavailable to answer the phone Important e Only 1 person can access the answering system listen to messages record a greeting message etc at a time e When callers leave messages the unit records the day and time of each message Make sure the date and time have been set correctly page 14 Memory capacity including your greeting message The total recording capacity is about 18 minutes A maximum of 64 messages can be recorded Note e f message memory becomes full Messages full is shown on the handset display The ANSWER ON indicator on the base unit flashes rapidly when the answering system is turned on Whenthe message memory becomes full Ifyou use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announce
49. onment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base unit on a bay window or near a window Coverage and voice quality depends on the local environmental conditions e lfthe reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment Keepthe product away from electrical noise generating devices such as fluorescent lamps and motors The product should be kept free from excessive smoke dust high temperature and vibration The product should not be exposed to direct sunlight Do not place heavy objects on top of the product 8 For assistance please visit http www panasonic com help When you leave the product unused for a long period of time unplug the product from the power outlet e The product should be kept away from heat sources such as heaters kitchen stoves etc lt should not be placed in rooms where the temperature is less than 0 C 32 F or greater than 40 C 104 F Damp basements should also be avoided e The maximum calling distance may be shortened when the product is used in the following places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc e Operating the pr
50. r or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68 316 When you hold the phone to your ear noise might be heard in your Hearing Aid Some Hearing Aids are not adequately shielded from external RF radio frequency energy If noise occurs use an optional headset accessory or the speakerphone option if applicable when using this phone Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices 42 For assistance please visit http www panasonic com help WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perfo
51. rm such activities in the off peak hours such as early morning or late evenings This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separat
52. s name 16 characters max OK 4 Enter the party s phone number 24 digits max OK 2 times e To add other entries repeat from step 3 5 OFF Character table for entering names While entering characters you can Switch between uppercase and lowercase by pressing X Asa Key Character 6 MN O 6 m n o 6 7 P QRS 7 p q r s 7 8 T U V 8 t u v 8 9 WX Yzeg w x y z 9 0 Space 0 Key Character 1 Space H 8 x te 2 A B C2 a b c 2 3 D E F 3 d e f 3 4 G H I 4 g h i 4 5 J K L 5 j k I 5 e To enter another character that is located on the same dial key first press to move the cursor to the next space Correcting a mistake Press 4 or gt to move the cursor to the character or number you want to erase then press CLEAR Enter the appropriate character or number e Press and hold CLEAR to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 rn 2 v 4 Select the desired entry 3 X Searching by first character 1 ra 2 Press the dial key 0 9 which contains the character you are searching for page 18 e Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key 18 For assistance please visit http www panasonic com help e
53. series page 3 Drive the screws not supplied into the wall 30 mm 134g inches Jd o Eo Screws B KX TG4021 KX TG4071 series page 3 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor Q9 Connect the AC adaptor cord and telephone line cord Q 3 Insert the hooks on the wall mounting adaptor into holes and 9 on the base unit For assistance please visit http www panasonic com help 35 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 5 Mount the unit on a wall then slide down to secure in place P g 83 mm 31 4 inches or 102 mm 4 inches y y 120 VAC 60 Hz 31l inches 4 inches To remove the wall mounting adaptor While pushing down the release levers O remove the adaptor 8 Charger Drive the screws not supplied into the wall 25 4 mm tw 120 V AC 60 Hz 36 For assistance please visit http www panasonic com help Error messages If the unit detects a problem one of the following messages is shown on the display Display message Cause solution Busy e The called unit is in use e Other units are in use and the system is busy Try again later e The handset you are
54. specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e The AC adaptor is used as the main disconnect device Ensure that the AC outlet is installed near the product and is easily accessible e This product is unable to make calls when the handset batteries need recharging or have failed there is a power failure For assistance please visit http www panasonic com help 7 Battery e We recommend using the batteries noted on page 5 USE ONLY rechargeable Ni MH batteries AAA R03 size e Do not mix old and new batteries e Do not open or mutilate the batteries Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin The electrolyte is toxic and may be harmful if swallowed e Exercise care when handling the batteries Do not allow conductive materials such as rings bracelets or keys to touch the batteries otherwise a short circuit may cause the batteries and or the conductive material to overheat and cause burns e Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Only use a compatible base unit or charger to charge the batteries Do not tamper with the base unit or charger
55. subscribe to the desired service After subscribing you may need to contact your service provider telephone company again to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID 40 For assistance please visit http www panasonic com help Answering system KX TG4021 KX TG4071 series page 3 Problem Cause solution The unit does not record new messages e The answering system is turned off Turn it on page 27 e The message memory is full Erase unnecessary messages page 28 e f you subscribe to a voice mail service messages are recorded by your service provider telephone company nat your telephone Change the unit s number of rings setting or contact your service provider telephone company page 32 cannot operate the answering system e Someone is using the unit Wait for the other user to finish e A caller is leaving a message Wait for the caller to finish e The handset is too far from the base unit Move closer cannot operate the answering system remotely e The remote access code is not set Set the remote access code page 30 e You are entering the wrong remote access code If you have forgotten your remote access code enter the remote access code setting to check your current code page 30 e Press each key firmly e The answering system is turned off Turn it on page 31
56. t e To switch back to the receiver press 5 Adjusting the receiver or speaker volume Press a or v repeatedly while talking Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list each 48 digits max 1 gt REDIAL 2 vy A Select the desired phone number 3 Erasing a number in the redial list 1 gt REDIAL 2 v 4 Select the desired phone number gt CLEAR 3 vy Yes OK 4 OFF Pause for PBX long distance service users A pause is sometimes required when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 19 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 PAUSE 2 Dial the phone number w Note e A 3 5 second pause is inserted each time PAUSE is pressed Repeat as needed to create longer pauses L Answering calls When a call is being received the ringer indicator flashes rapidly 1 Liftthe handset and press w or when the unit rings e You can also answer the call by pressing any dial key from 0 to 9 2 or Any key answer feature 2 When you finish talking press OFF or place the handset on the base unit or charger For assistance please visit http www panasonic com help 15 Auto talk You can
57. t this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this setting Change the number of rings of the voice mail service so that the answering system can answer the call first To do so contact your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 min 1 2 3 MENU va Answering device OK YI A Settings OK Yl Recording time OK v a Select the desired setting OK OFF 32 For assistance please visit http www panasonic com help ncc R Voice mail service Voice mail is an automatic answering service offered by your service provider telephone company After you subscribe to this service your service provider telephone company s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy Messages are recorded by your service provider telephone company not your telephone Please contact your service provider telephone company for details of this service Important To use the voice mail service provided by your service provider telephone c
58. the same button to stop Then repeat this step The next step must be completed within 90 seconds 6 Handset Press OK then wait until a long beep sounds Note While registering Base in registering mode is displayed on all registered handsets When you purchase an additional handset refer to the additional handset installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 MENU 2 v a Initial setting gt OK 3 v a Registration gt OK 4 v a Deregistration gt OK 5 3 3 5 Ok 6 Select the handset s you want to cancel by pressing the desired handset number 1 6 OK e The selected handset number s flashes e To undo a selection press the handset number again The number stops flashing 7 v a Yes OK 8 OFF For assistance please visit http www panasonic com help 23 A A d meP Using Caller ID service Important e This unit is Caller ID compatible To use Caller ID features you must subscribe to a Caller ID service Contact your service provider telephone company for details Caller ID features When an outside call is being received the caller s name and phone number are displayed
59. the waiting call 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature For assistance please visit http www panasonic com help 21 9 The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer 22 For assistance please visit http www panasonic com help EEE Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit Important e See page 5 for information on the available model Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit re register the handset 1 Handset MENU 2 vl a Initial setting gt 0K 3 vVla Registration gt 0K 4 vl a us registration gt 0K 5 Base unit E KX TG4011 series page 3 Press and hold LOCATOR for about 5 seconds No registration tone B KX TG4021 KX TG4071 series page 3 Press and hold LOCATOR for about 5 seconds until the registration tone sounds e If all registered handsets start ringing press
60. using is too far from the base unit Move closer and try again e There is no handset registered to the base unit matching the handset number you entered Error e Recording was too short Try again No link to base e The handset has lost communication with the Reconnect main base AC base unit Move closer to the base unit and try adaptor again e Unplug the base unit s AC adaptor to resetthe unit Reconnect the adaptor and try again e The handset s registration may have been canceled Re register the handset page 23 1 KX TG4021 KX TG4071 series page 3 A Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base units AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn Place the handset on the base unit or charger to on even after installing turn on the handset charged batteries For assistance please visit http www panasonic com help 37 Problem Cause solution The unit does not work e Make sure the batteries are installed correctly page 10 e Fully charge the batteries page 10 e Check the connections page 10 e Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again e The handset h
61. uste inicial gt 0K gt v a Registrar OK gt ra Registrar Auric OK 46 Para obtener ayuda visite http www panasonic com help solo en ingl s Preguntas frecuentes Pregunta Causa y soluci n Por qu est parpadeando Y 2 Unidad base mserie KX TG4011 Oprima y mantenga oprimido LOCATOR durante aproximadamente 5 segundos No hay tono de registro mseries KX TG4021 KX TG4071 Oprima y mantenga oprimido LOCATOR durante aproximadamente 5 segundos hasta que suene el tono de registro 3 Auricular Oprima OK y despu s espere a que se emita un pitido largo C mo se incrementa el nivel de volumen del auricular e Oprima la tecla de navegaci n A repetidamente mientras habla Por qu hay ruido o se corta la conversaci n e Trate de reubicar la unidad base de forma que se minimice la distancia al auricular e Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible a adir otro auricular accesorio a mi unidad base e S puede a adir hasta 6 auriculares incluyendo los que se venden con su unidad base a una sola unidad base Para adquirir auriculares accesorios adicionales KX TGA401 KX TGA651 KX TGA750 visite http www panasonic com O llame al 1 800 332 5368 Los usuarios TTY usuarios con impedimentos
62. versation press MUTE again Flash FLASH allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note To change the flash time see page 21 16 For assistance please visit http www panasonic com help For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed after you hear the call waiting tone on the handset 1 Press CALL WAIT to answer the 2nd call 2 To switch between calls press CALL WAIT Note e Please contact your service provider telephone company for details and availability of this service in your area Temporary tone dialing for rotary pulse service users You can temporarily switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area wh
63. vice 1 MENU 2 vl a Initial setting gt OK 3 v a set tel line gt OK 4 vl a Set dial mode gt 0K 5 v a Select the desired setting 6 OK OFF Date and time 1 MENU 2 vl a Date and time gt 0K 3 Enter the current month date and year by selecting 2 digits for each Example July 15 2010 0117 1115 1 0 4 Enter the current hour and minute 12 hour clock format by selecting 2 digits for each Example 9 30 0 9 3 0 5 Press X to select AM or PM 6 OK OFF Note e When English is selected as the display language 12 hour clock format is used When Spanish is selected 24 hour clock format is used e To correct a digit press 4 gt v or 4 to move the cursor to the digit then make the correction The date and time may be incorrect after a power failure In this case set the date and time again 14 For assistance please visit http www panasonic com help A Making calls 1 Lift the handset and dial the phone number e To correcta digit press CLEAR 2 Press 3 3 When you finish talking press OFF or place the handset on the base unit or charger Using the speakerphone 1 Dial the phone number and press 5 e Speak alternately with the other party 2 When you finish talking press OFF Note e For best performance use the speakerphone in a quiet environmen

Panasonic KX-TG4011N telephone

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