3Com 3C10228IRA NBX BUSNES PHONE INFORED
Contents
1. to changes in your business environment Change your network quickly moving or adding users and offices Easily integrate new technologies such as wireless Ethernet Based on voice and data networking standards it lets you choose the network equipment and applications that fit your needs and budget Proven Availability Ensures high availability of voice services even when network servers are down via an independent real time operating system The solution s high reliability matches that of traditional PBXs With a 3Com NBX solution you can combine your voice and data systems on a single network infrastructure You save the overhead of having two sepa rate networks and can take advantage of powerful new applications many already built in The award winning NBX 100 solution delivers crystal clear toll quality voice communications It brings 10 100 Mbps performance to users worktops and is radically simple to use It delivers the benefits of voice over IP VoIP and advanced voice messaging without the high costs and operational complexity of TDM PBX or proprietary IP systems 3COM NBX 100 COMMUNICATIONS SYSTEM R4 0 3Com NBX 100 Communications System Features and Benefits Features Scalable Supports up to 200 devices line cards and stations Supports IP Ethernet and analog 2500 series compatible phones and devices Supports 200 voice mail VM boxes and up to 150 phantom mailboxes 82. trademarks of 3Com Corporation The 3Com logo is a trademark of 3Com Corporation Netscape is a trademark of Netscape Palm is a trademark of Palm Inc VxWorks is a trademark of WindRiver Inc Windows and NT are trademarks of Microsoft All other company and product names may be trademarks of their respective companies While every effort is made to ensure the information given is accurate 3Com does not accept liability for any errors or mistakes which may arise All specifications are subject to change without notice 400498 006 08 01
3. 0 hours message storage and 12 automated attendant AA ports Supports up to 25 analog CO cards 3 T1 PRI cards 3 E1 PRI cards 12 ISDN BRI ST cards plus H 323 and PRI QSIG Multisite networking via NBX IP Virtual Tie Line licenses Multisite networking via NBX Connextions H 323 Gateway licenses Extensive Applications Already built in voice mail and automated attendant both available in multiple languages unified messaging CDR CTI and more Off the shelf applications from 3Com NBX Providers SPs and other 3rd party vendors automated provisioning call accounting and billing CRM CTI TAPIAWAV speech recognition and more NBX Call Center application NBX VPIM Multisite Messaging Exchange license NBX 3rd Party Messaging license Built in Palm PDA support Built in Hunt and Calling Group services support up to 48 groups are password protected Open Architecture Based on Voice and Data Network Standards Supports Quality of Service QoS IEEE 802 11 802 1p Q 802 3 IP ToS IP DiffServ Built in computer telephony integration CTI for all users Built in unified messaging IMAP4 support Simple to Administer Simple to Use Administration is Web browser based Netscape Navigator or Microsoft Internet Explorer Built in NBX NetSet administration utility Supported by 3Com Network Supervisor Version 3 0 Traditional PBX functions and call features Built in 3Com NBX Voice Mail software Built in call detail r
4. 00 series compatible analog device Includes one RJ 11 port and one 10BASE T RJ 45 hub port for connecting an NBX phone computer printer or other Ethernet device Does not support modems 3C10120 NBX 1102 Business Phone Includes 10BASE T RJ 45 hub port 2 line 16 character LCD display with 3 soft keys 18 programmable buttons 10 feature buttons LEDs and an external AC power brick Charcoal gray 3C10121 NBX 2102 Business Phone Includes switched 10BASE T 100BASE TX RJ 45 port 2 line 24 character LCD display with 3 soft keys 18 programmable buttons 10 feature buttons LEDs and an external AC power brick Charcoal gray Requires NBX solution with R3 0 or later 3C10226A XX NBX 2102 IR Business Phone Includes wireless infrared port for Palm PDA dialing and CTI switched 10BASE T 100BASE TX RJ 45 port 2 line 24 character LCD display with 3 soft keys 18 programmable buttons 10 feature buttons LEDs and an external AC power brick Charcoal gray Requires NBX solution with R3 0 or later 3C10228IRA XxX NBX 2101 Basic Phone Includes switched 10BASE T 100BASE TX RJ 45 port 2 line 24 character LCD display with 3 soft keys 3 programmable buttons and an external AC power brick Charcoal gray Requires NBX solution with R4 0 or later 3C10248B XxX NBX 1105 Attendant Console Supports up to 100 programmable functions via a dedicated BLF button with status LED 50 buttons with high low shift position Include
5. DATA SHEET NBX 100 Communications System R4 0 Extensive Applications Runs speech recognition customer relationship management automatic provisioning accounting softphone and other applications based on industry standards Has voice mail automated attendant hunt calling group call detail reporting computer telephony integration and unified messaging applications and robust PBX functions built in Simple to Use and Administer Designed with non technical staff in mind Adds moves changes are self directed Features work right out of the box A Web browser and the NBX NetSet utility make administration fast and easy from anywhere on the network Just one person can manage both the voice and data networks The 3Com NBX 100 Communications System is ideal for organizations and remote offices with 10 to 100 telephone users The most popular IP PBX system in the world it delivers exceptional investment assurance It supports up to 200 devices 100 PSTN lines It connects your remote workers directly through their Internet router and reliably connects multiple intra company sites across town or around the globe with low cost IP virtual tie lines Adding locations and capacity is easy the 3Com NBX 100 and SuperStack 3 NBX solutions both use the same system software E z E k F a a j s i N E Ei af i p p Open Architecture Lets you respond adroitly
6. Depth 22 56 cm 9 in Weight empty 10 kg 22 1b Weight configured 13 5 kg 30 1b Language Support Cantonese Chinese Mandarin Chinese Australian English U S English U K English Parisian French German Italian Castilian Spanish Mexican Spanish Power Dissipation Chassis 200 W maximum Phone 5 W maximum Environmental Ranges National Requirements FCC Part 68 Canada CS03 Safety UL CUL 1950 3rd Edition IEC 60950 1991 A1 A2 A3 and A4 National deviations for Europe and Australia Operating temperature 0 to 40 C 32 to 104 F Storage temperature 40 to 70 C 40 to 158 F Humidity 5 to 85 noncondensing Emissions FCC Part 15 Class A and B EN 55022 1994 A1 1995 A2 1997 Class A VCCI Class A AS NZS 3548 1995 Class A Network Access Standards Immunity EN 55024 1998 CTR4 A1 Commission Decision Power Requirements Chassis 230 115 VAC 60 50 Hz 2 4 A 98 520 EC NBX 100 Call Processor One required per system manages all call traffic Embedded application hosting external application gateway connectiv ity and telephony adjunct connectors for Music on Hold 1 8 RCA and Paging RJ 11 One 10BASE T MDI uplink port Includes one system hard disk 10 languages to choose from and one NBX 100 Resource Pack Kit 3C10174R4 0 3C10110 NBX 100 Chassis Five universal card slots plus one call processor card slot NBX Voice Mail system license for four automate
7. License One port 60 day trial license 3C10270 Two port license 3C10271 Four port license 3C10272 Eight port license 3C10273 NBX VPIM Multisite Messaging Exchange Licenses Lets NBX solutions exchange voice mail via homogeneous VolP Requires NBX solution with R4 0 or later and NBX IP On the Fly or NBX IP Serve Site License 60 day trial license 3C10276 Site license 3C10277 NBX 3rd Party Messaging Licenses Lets the NBX solution connect a messaging system from a 3Com NBX Solution Provider or other 3rd party vendor over IP Requires NBX solution with R4 0 or later and NBX WAV Application Port License 60 day trial license 3C10278 Site license 3C10279 NBX ConneXtions H 323 Gateway Licenses Delivers a software based H 323 gateway that creates an IP based connection for linking the NBX solution to PBXs and other H 323 gateways Options offer a varied number of concurrent VolP H 323 sessions Requires a keycode to acti vate requires a dedicated Windows 2000 NT PC or server Two port license 3C10141 Four port license 3C10142 Eight port license 3C10143 Sixteen port license 3C10144 NBX WAV Application Port Licenses Integrates any TAPIAWAV based CTI application on the LAN via an IP link between the NBX solution and 3rd party application server Requires NBX solution with R3 0 or later and a Windows 95 98 NT 2000 PC Two port license 3C10260 Four port license 3C10261 Eight port license 3C10262 Sixteen port license 3C10263 T
8. d attendant AA voice mail VM ports and 30 minutes of message storage one switchable 110 220 V 50 60 Hz AC power supply one 2 43 m 8 ft U S power cord and 48 26 cm 19 in rack wall mounting ears 3C10111 NBX Analog Line Card Terminates up to four Loop Start PSTN telephone lines to the NBX system via four RJ 11 interfaces Includes built in Caller ID support service must be purchased from your telco PTT and built in power failure transfer jack 3C10114 NBX T1 PRI Trunk Card Terminates a standard voice T1 or T1 PRI circuit into the NBX system Supports 24 DSO T1 voice channels Includes one RJ 45 port and one 10 Mbps MDIX switch port for load balancing 3C10116B NBX E1 PRI Trunk Card Terminates a standard voice E1 circuit into the NBX system Supports 30 E1 voice channels Includes one RJ 45 port and one 10 Mbps MDIX switch port for load balancing 3C10165 NBX BRI ST Trunk Card Terminates up to eight ISDN BRI ST lines into the NBX system Includes four RJ 45 ports and one serial diagnostics port 3C10164 ST NBX 10BASE T Hub Card Includes eight shared 10BASE T RJ 45 ports and one 1OBASE2 BNC uplink port 3C10115 NBX Analog Terminal Card Terminates up to four tip ring 2500 series compatible analog devices such as analog phone cordless phone Group 3 fax machine speakerphone adjunct etc Includes four RJ 11 ports Does not support modems 3C10117 NBX Analog Adapter Terminates one tip ring 25
9. eporting CDR High Availability Real time operating system WindRiver VxWorks is proven in mission critical applications 3Com Ethernet Power Source Benefits Can mix and match up to 200 user phones and PCs public or leased lines and services Use whatever you like 10 100 Mbps or 10 Mbps Ethernet NBX phones routers switches hubs G3 faxes analog phones cordless phones or NBX pcxXset PC softphones Adding to the built in 30 minutes of VM storage and 4 AA ports is fast and cost effective with upgrade software Can connect worldwide up to 100 analog CO lines 72 T1 PRI channels 90 E1 PRI channels 96 ISDN BRI ST channels plus create intra company tie lines Creates IP based virtual tie line to other NBX solutions homogeneous signaling over IP reduces toll charges Creates IP based connections to PBXs and other NBX solutions simple software gateway reduces toll charges Saves you money and implementation time languages for your multinational offices Increase productivity customer satisfaction and revenues applications are affordable and work right out of the box Brings small mid sized call centers and their remote agents high end capabilities including real time reporting alarms Connect intra company messaging systems worldwide provides NBX sites with voice mail exchange over IP Connects NBX solutions to messaging systems from SPs and other 3rd party vendors over IP Use your infrared Palm PDA for dialin
10. g and CTI applications requires NBX 2102 R business phone Ensure no inbound calls are missed ideal for sales support and customer service groups and offices without attendants Prioritizes and expedites both voice and data traffic on the LAN WAN ensuring crystal clear voice communications Supports TAPI 2 x and TAPIAWAV applications allowing implementation of business enhancing applications Presents voice and e mail messages in a single inbox making employees more efficient Dramatically reduces administration costs administer from anywhere on the network locally or remotely Guides you expertly through administrative tasks with easy to use GUI provides users with phone training and customization tips Simplifies networking mapping and monitoring Includes services and features familiar to PBX users Save time and money with intuitive voice mail and automated attendant Makes it easy to monitor and manage call flow as well as track usage Ensures system availability works independently of the NOS server or PC failures do not impact phone service high reliability matches or exceeds that of traditional PBXs Powers 3Com Ethernet devices via 10 100 Mbps LAN cabling avoiding dependence on outlets and desktop power sources Optional product s 3COM NBX 100 COMMUNICATIONS SYSTEM R4 0 Specifications Ordering Information Dimensions and Weight Chassis Height 26 47 cm 10 5 in Width 43 18 cm 17 3 in
11. s Added to the storage and AA ports these options offer the price capacity choices that ensure growth is efficient and economical Each requires a keycode to activate From VM storage To VM storage AA ports AA ports 30 minutes 4 ports 4 hours 4 ports 3C10137 30 minutes 4 ports 20 hours 6 ports 3C10134 30 minutes 4 ports 80 hours 12 ports 3C 10135 4 hours 4 ports 20 hours 6 ports 3C10138 4 hours 4 ports 80 hours 12 ports 3C 10139 20 hours 6 ports 80 hours 12 ports 3C10136 NBX IP On the Fly Site License Lets local and remote NBX phones and Analog Line Card ports operate as IP Phones at Layer 3 on a per call basis with LAN based devices returning their IP addresses to the pool on the NCP after call completion Requires a key code to activate 3610132 NBX IP Serve Site License Lets local and remote NBX phones and Analog Line Card ports operate as IP Phones at Layer 3 via static or DHCP IP addressing Requires a keycode to activate Requires one IP address per MAC address each device and CO port in the system 3C10131 NBX IP Site License Upgrade Upgrades an NBX solution from NBX IP Serve to NBX IP On the Fly mode Requires a keycode to activate 3C10133 NBX IP Virtual Tie Line Licenses Creates an IP based multisite tie line that links NBX solutions via homogeneous VolP signaling without external servers or transcoding gateways Requires NBX solution with R4 0 or later and NBX IP On the Fly or NBX IP Serve Site
12. s 10BASE T RJ 45 port and an external AC power brick Charcoal gray 3C10123 NBX Phone Wall Mount Bracket Makes wall mounting of NBX phones easier and sturdier allows the use of a standard telco wall plate Charcoal gray 3C10247 Ethernet Power Source EPS Supplies electrical power directly to 3Com 10BASE T and 100BASE TX devices such as NBX phones NBX attendant consoles and 3Com wireless access points from a central location via twisted pair Ethernet cable eliminating the need to dedicate a local power outlet and a power cable to each device Note Each NBX phone or attendant console requires one NBX telephone power splitter 3C10220 XxX 24 port up to 24 devices 3C10222 Xx NBX Telephone Power Splitter 12 pack For use with the 3Com EPS Enables power transfer from the powered pairs in the LAN cable to the power jack on the telephone set each NBX phone or console requires one splitter Includes 12 splitters 12 port up to 12 devices 3C 10223 3COM NBX 100 COMMUNICATIONS SYSTEM R4 0 NBX Analog Power Adapter Kit Supplies electrical power to one NBX phone or attendant console via the twisted pair Ethernet cable that extends from the local LAN dropout to the device eliminating the need to dedicate a power cable Includes one NBX telephone power splitter 3C10125 NBX Voice Mail Upgrade Licenses The NBX 100 chassis includes 30 minutes of voice mail VM storage and four automated attendant AA port
13. wenty four port license 3C10264 Forty eight port license 3C10265 Ninety six port license 3C10266 NBX pcXset Licenses Turns PCs and laptops into softphones that give users the same features and functions as NBX business phones Requires a keycode to activate requires a Windows 95 98 NT 2000 PC or laptop and good quality USB headset Three concurrent users license 3C10151 Ten concurrent users license 3C10152 Twenty five concurrent users license 3C10153 Site license for up to 196 concurrent users 3C10154 NBX 100 Resource CD Includes NBX 100 R4 0 system software language packs and product documentation 3C10172R4 0 NBX 100 Resource Pack Kit Includes one Installation Guide one Administrator s Guide one Telephone Guide and one Resource CD 3C10174R4 0 NBX Telephone Guide Ten pack 3C10178 NBX Business Phone Quick Reference Cards Ten pack 3C10179 NBX Basic Phone Quick Reference Cards Ten pack 3C10180 When ordering replace XX with the applicable country region suffix AA Australia New Zealand ME Europe SA South Africa UK United Kingdom US Canada Latin America United States 3Com Corporation Corporate Headquarters 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 To learn more about 3Com solutions visit www 3com com 3Com Corporation is publicly traded on Nasdaq under the symbol COMS Copyright 2001 3Com Corporation All rights reserved 3Com NBX SuperStack and NetSet are registered
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