Epson 2400 Scanner User Manual
Contents
1. or question mark that appears on the screen when you re using these programs EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services described below World Wide Web From the Internet you can reach EPSON Support at http support epson com Automated Telephone Services To use Automated Telephone Services you must have a touch tone telephone and call 800 922 8911 Your EPSON SoundAdvice Express Code is 70395 Use it to quickly select your scanner in SoundAdvice To Speak to a Technical Support Representative Dial 562 276 4382 U S or 905 709 3839 Canada 6 Am to 6 Pm Pacific Time Monday through Friday Toll or long distance charges may apply To Purchase an Optional Film Adapter or Other Accessories Call the EPSON Store at 800 873 7766 or visit our web site at www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral Software Technical Support If you re having problems with your software use the contact information below Software Telephone Fax Internet and E mail EPSON Scan U S support epson com 562 276 4382 Canada 905 709 3839 6 00 am to 6 00 PM PT Monday Friday EPSON Smart 510 445 8616 510 445 8601 www newsoftinc com Panel tech newsoftinc com Adobe Windows www adobe com support Photoshop 206 675 6358 Elements Macintosh 206 675 6258 Probl2. EPSON Perfection 2400 Photo 4 Unpack Your Scanner 1 Make sure you have everything Built in transparency unit AC adapter Scanner Power cord CD ROM with EPSON scanner software and electronic manual Adobe Photoshop Elements CD ROM See your on screen Scanner Reference Guide for detailed scanning instructions 2 Remove all the packing tape but leave the yellow sticker in place for now IMPORTANT Leave the yellow sticker in place until you re instructed to remove it Install the Software Wait You must install your software before connecting the scanner to your computer The installation process may take several minutes Be sure to close all open programs and turn off any virus protection programs If you don t already have Adobe Photoshop or Photoshop Elements on your computer install Photoshop Elements from the CD ROM included with your scanner before you install the scanner software Note The software works with Windows 98 Me 2000 and XP and Macintosh OS 8 6 to 9 x and OS X 10 2 x Macintosh OS 10 1 x is not supported Follow the steps below for your system Windows 1 Insert the scanner software CD ROM in the CD ROM or DVD drive The installer starts automatically If it doesn t start do the following e Windows XP Click Start click My Computer then double click the EPSON CD ROM icon e Windows 98 Me and 2000 Double click My Computer then dou
3. anner Slide a strip of 35 mm film into the film strip holder with the film s shiny side side facing down IS continue Place the film holder on the scanner as shown The film strip side of the holder should be toward the center and the 35 mm slide holders should be aligned with the right edge of the scanner glass Slide holders Film strip holder If you re scanning slides reverse the film holder so the 35 mm slide holders are toward the center and the film strip holder is aligned with the right edge of the scanner glass Then place the slides in the holder Start EPSON Scan and select either Home Mode or Professional Mode Note You can also scan film and slides in Full Auto mode although you won t have control over the settings Home Mode Select the correct Document Type Color Negative Film B amp W Negative Film or Positive Film for slides and transparencies Professional Mode Select Transparency as your Document Type Then select the Film Type Color Negative Film B amp W Negative Film or Positive Film Tip Make sure your film is dust free aa a for the best scan You can also select the Dust Removal setting in EPSON Scan as shown Click to lessen the appearance of dust Got Questions Here s where to look for answers On screen Scanner Reference Guide Double click the Scanner Reference Guide icon on your desktop On screen Help for Smart Panel and EPSON Scan Click the Help button
4. ble click the EPSON CD ROM icon 2 When you see the message about disabling your antivirus software verify that you have disabled the software then click Continue 3 Read the license agreement then click Agree A At the Software Installation screen click Install EPSOM Pertection 2400 PHOTO Tiis h biki bg i s ee p ee ee ed py TBP Ber maal priem by ped nerd EPECH ran EFEO Seat Pore Grane Arema Gur Eyn wei oe re ed Pee i ee parE lmr i mia Click Install 5 Follow the on screen instructions to install each program Note that EPSON Smart Panel installs in several steps S At the end of the installation click Exit 7 When you see the Product Registration screen register your scanner as instructed At the last screen click Done or close your browser Macintosh 1 Insert the scanner software CD ROM in the CD ROM or DVD drive The EPSON folder opens on your desktop If it doesn t open double click the EPSON CD ROM icon 2 Ifyou are using Mac OS X double click the Mac OS X folder in the EPSON folder then double click the ij EPSON icon If you are using Mac OS 8 6 to 9 x double click the EPSON icon in the EPSON folder 3 When you see the message about disabling your antivirus software verify that you have disabled the software then click Continue 4 Ifyou see a license agreement click Agree to continue 5 At the Software Installation screen click Install Enter your Administrato
5. e the scanner film holder is positioned or slides correctly and the scanner glass is clean Make sure the cable for the transparency unit is connected to the scanner see section 3 and the reflective document mat is removed If you re using Home or Professional mode make sure the Document Type or Film Type matches what you re scanning either Color Negative Film B amp W Negative Film or Positive Film for slides and transparencies EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON CORPORATION EPSON Perfection is a registered trademark and EPSON Store and SoundAdvice are service marks of Epson America Inc General Notice Other product names are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks Copyright 2003 by Epson America Inc Printed on recycled paper 6 03 CPD 14017R2 Printed in XXX 4025689 02
6. ems First check the Z light on the scanner Flashing green Warming up or scanning Green Ready to scan Ci Flashing red Make sure the transportation lock is unlocked see section 3 Try restarting your computer and turning the scanner off and then on again If the red light is still flashing contact your dealer or EPSON Off Make sure your scanner is connected to your computer and plugged into a working power source If your problem is listed here try these suggestions The New Hardware Wizard Click Cancel and follow the steps in Install the appears on your screen Software on the other side of this sheet Disconnect the scanner before installing the software You see a message about Click the x in the corner of the message to a HI SPEED USB device close it Your scanner will work correctly in Windows XP although not at maximum speed You see an error message Make sure the scanner is connected to your when you try to scan or computer and plugged into a power source th n t n G Scanner Come Ree Make sure the transportation lock is pushed all the way to the right See section 3 Uninstall the following programs EPSON Photo Print EPSON Scan EPSON Smart Panel and ScanToWeb In the Windows Control Panel use the Add Remove Programs utility to uninstall software Then follow the instructions on the other side of this sheet to reinstall your scanner software You can t scan negatives Make sur
7. mprove the color of your scan You can select this setting in Smart Panel or in EPSON Scan Smart Panel 1 To select the Color Restoration setting open Smart Panel and select Reprint Photo You see the screen below Click the Color Restoration icon Click Color Restoration Click here to scan and print EPSON Scan Color restoration is available in Home and Professional modes To select Color Restoration start EPSON Scan You see a screen similar to this Select Color Restoration 2 Click the Preview button at the bottom of the screen 3 Select the Color Restoration checkbox If you re using Professional Mode you may need to scroll to the bottom of the screen Scanning Film The scanner cover has a built in film transparancy unit To scan film or negative strips slides or transparencies you need to remove the document mat from the scanner cover and insert the film in a holder Follow these steps to scan 35 mm film or slides Make sure the cable for the transparency unit is connected to the scanner see section 3 If you need to connect the cable first disconnect the scanner from the electrical outlet After you have connected the cable plug the scanner back into the outlet Open the scanner cover Pull the handle for the document mat up slightly until the handle is free of the cover then pull the document mat forward and out 3 Locate the film holder that came with your sc
8. n for the type of scan you want Smart Panel automatically opens and scans your documents Then follow the easy on screen instructions to finish your task Note If you are using Windows XP you will have to select EPSON Smart Panel and Always use this program for this action the first time you press each of the buttons Copy Scan to E mail Scan to Web You can start Smart Panel by clicking the j icon on your desktop and use it to perform various types of scans You can start EPSON Scan from Adobe Photoshop Elements or any other TWAIN compliant program You can also start the EPSON Scan program directly from your computer Selecting the Scanning Mode EPSON Scan has three scanning modes Full Auto Mode for automatic control of scan settings Home Mode for more control over scan settings including Color Restoration Professional Mode for full control over all scan settings To change the scanning mode choose the mode you want to use from the Mode list box at the top right of the window To change settings in Full Auto Mode click the Pause button then click Options If you re using Home or Professional Mode the options window automatically appears Then select the settings you want to use for your scan Note The selected mode and settings remain in effect until they are changed Restoring Color in Photos If you have faded photos or negatives you can use the Color Restoration setting in your software to i
9. r name and password if necessary Note If you re installing on Macintosh OS 8 6 to 9 x you may see a prompt to update your Carbon Library After the CarbonLib installation is complete and you ve restarted your system double click the i EPSON icon then click Install to continue the installation Continue Follow the on screen instructions to install each program Click Quit to continue as needed Note that EPSON Smart Panel installs in several steps At the end of the installation click Exit If you see a Product Registration screen register your scanner as instructed At the last screen click Done or close your browser Follow the instructions below to connect the scanner Then restart your system to fully activate the scanner and software 3 Connect the Scanner After your software is installed it s time to get connected 1 Remove the yellow sticker from the back of the scanner Remove the yellow sticker 2 Connect the cable for the built in transparency unit to the connector on the back of the scanner The small arrow on the cable should be facing up 3 Slide the transportation lock all Transportation the way to the right lock AC adapter 4 Connect the AC adapter Power cord and power cord as shown 5 Connect the AC adapter to the scanner AC adapter 6G Plug the other end of the power cord into an electrical outlet The scanner turns on and begins Start button
10. to warm up The lt Start button on the front of the scanner flashes It stops flashing and turns green when the scanner is ready 7 Plug the square end of the USB cable into the scanner s USB port Continue Plug the flat end Sl of the cable into any available USB port on your computer Note Your system may not work correctly if you use a USB cable other than the one supplied by EPSON or if you connect to your computer through a hub Now you re ready to start scanning Your First Scan Raise the scanner lid and Place top of place your photo face photo in the down on the glass upper right corner Then close the lid Note In Windows XP you may see a message the first time you press any of the scanner buttons Select EPSON Smart Panel click Always use this program for this action then click OK Click the Scan and Save icon A progress meter appears on the screen and your photo is automatically scanned After your photo is scanned the View Image screen opens Click Next to continue When you see the following screen select a location and file type for your scanned image then click Save The image is saved to the location specified To view it double click the image or open it in an application like Photoshop Elements Starting a Scan You can start a scan in several different ways e You can use the scanner buttons Press the butto
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