Online Treasury Manager: Electronic Report Delivery
Contents
1.2. Online Treasury Manager Electronic Report Delivery SUNTRUST Online Treasury Manager Electronic Report Delivery User Manual Table of Contents OVERVIEW SysteEM Xv e Login Logout Procedures sousprene D tete rri ud DO a EIE Rte a a a ee rec c ber ESTE eE pU e ETUR esu S Online Treasury Manager Modules sesessseeeeeeeeeenen eene kaonienn api reinen innere trennen enne a Rank iTi rennen ACCESSING IMAGES M System Availability and Cut Off Times leere eee eee eee essen seen een tns tn netus tuse tasa tastes stis sts states sense suse ense tassa seta seta ana ERD REPORTS ACCESS gU bite ecl M e SUNTRUST 031005 page i Online Treasury Manager Electronic Report Delivery User Manual OVERVIEW With Online Treasury Manager you can stay connected to SunTrust over the Internet There s no software to load no security devices to install and no intensive programming efforts to send and receive files Just link to SunTrust using a standard web browser and you re connected to the source for you treasury management needs To ensure the privacy of your company s financial information SunTrust provides multiple levels of security From firewalls to passwords and encryption the system is designed to safeguard your privacy In addition your Security Administrator
3. 30 itis Next Day Account Transfers are processed by the ACH system Account Transfers Account Transfers can be sent a max of 14 calendar days in advance Account Transfer Reports 186 Cal Days about 6 months Balance Reporting 93 Cal Days Date range inquiries limited to 45 days at a Previous Day time Balance Reporting 93 Cal Days Previous Day Images Balance Reporting Vary upon service 93 Cal Days ACH Transactions 7 30 a m Same Day Account Transfers Real time Controlled Disbursement Late Presentment 10 00 a m Lockbox 8 30 a m Wire Transfers Real time ERD Special Reports 7 Cal Days 5 Business Days ERD CAR 7 Cal Days ERD ACH EDI 7 Cal Days Receiving Image 7 Years Paid items deposits Image Transit Items 5 Years Positive Payment Report Available at 9 A M 93 Cal Days This is the earliest time the Positive Payment Exceptions Images reports are available for exception decision Pos Pay accounts only making Positive Payment 12 00 P M Same Day This is the deadline to notify the Bank Exception Pay Return regarding the validity of the current business Decision Making day s mismatched checks A Pay or Return decision is required by this time Positive Payment Report Available at 9 A M 93 Cal Days This is the earliest time the Positive Payment Reverse Positive reports are available for exception decision Payment and Payable ma
4. 4321 Main Street Suite 123 Anytown VA 555555 PAYMENT INFORMATION CREDIT EFFECTIVE DATE INPUT FORMAT 922 23 05 04 01 ACHCCD CREDIT PARTY Routing ID 33333333 Routing ID Demand Acct 1234567 Acct COMPANY ID DEBIT PARTY 4321 567890 TRACE NUMBER 987654321 Close 00001 ACH EDI report sample L gt Last update 12 22 2005 page 8 Online Treasury Manager Electronic Report Delivery User Manual ERD Report Filename CAR2004272000712 TXT Batch 2004272000712 Printed on Sep 28 2004 at 02 17 PM R3562 5 SUNTRUST BANK ACCOUNT NUMBER 008800772371 P O BOX 1380 SETTLEMENT DATE 05 03 2001 WINTER HAVEN FL 33882 PAGE 1 ABC CO Mid Atlantic KRKERRRAREREARKRRERERRERRRRRERK 54321 Main Street A SUNTRUST BANK Suite 123 E MEMBER FDIC Anytown VA 555555 KRKKKAAAAKAAAAARARARARRRAKRAEEEK ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF V SETTLEMENT RECONCILIATION FOR TODAY THIS SECTION LISTS THE SETTLEMENT CHARGES TO BE DEBITED CREDITED TO YOUR ACCOUNT TODAY FILE COMPANY REFERENCE NAME APPLICATION 123456 ABC CO Debits DEBIT AMOUNT CREDIT AMOUNT ORIGINAL FILE BATCH AMOUNT 00 37 157 00 ADJUSTMENT ACTIVITY DETAILED IN SECTION IV t 00 D SETTLEMENT TO BE DEBITED CREDITED TO YOUR ACCOUNT TODAY 00 37 157 00 CAR report sample Last update 12 22 2005 page 9
5. a report e Click on the File icon Online Treasury Manager SuNTRUsT ERD Reports ERD Inbox 654321 ABC123 ERD Reports All Reports Load Date 09 21 2004 amp To 09 28 2004 Filter 2004272000744 09 28 2004 09 11 30 AM 08 09 2001 05 03 05 AM ACH ACH EDI SERVICE 8800772363 2004272000739 09 28 2004 09 11 19 AM 08 09 2001 11 24 58 AM ACH ACH EDI SERVICE 9800772363 2004265000725 09 21 2004 08 58 35 AM 08 09 2001 05 03 05 AM ACH ACH EDI SERVICE 8800772363 2004265000720 09 21 2004 08 58 25 AM 08 09 2001 11 24 58 AM ACH ACH EDI SERVICE 8800772363 2004272000712 08 28 2004 09 10 44 AM 08 09 2001 01 27 58 AM CAR CARREPORT 8800772371 2004272000708 09 28 2004 09 10 28 AM 08 09 200101 40 38 AM CAR CARREPORT 8800772371 2004265000693 09 21 2004 08 57 53 AM 08 09 2001 01 27 58 AM CAR CARREPORT 8800772371 2004265000687 09 21 2004 08 57 43 AM 08 09 2001 01 40 38 AM CAR CARREPORT 8800772371 Printed on Sep 28 2004 at 02 15 PM Help Bulletin Manuals Contacts Logout BlAcH2004272000744 TXT EIACH2004272000739 TXT S1ACH2004285000725 TXT Bi cH2004285000720 TXT 51CAR2004272000712 TXT BicAR2004272000708 TXT SICAR2004285000883 TXT SICAR2004265000687 TXT ili ERD Report Filename ACH2004272000744 TXT Batch 2004272000744 Printed on Sep 28 2004 at 02 16 PM PAGE SUNTRUST BANK EDI SERVICES REMITTANCE PAYMENT ADVICE MAY 4 2001 ABC CO Mid Atlantic 5
6. anual Report name Description Monthly Escheated Issues The CPR product allows users to establish a time limit for outstanding items after Audit Report which the items are considered stale Once this time period expires the system automatically places a stop payment on the items This report lists all stops issued for items that became stale in the previous month Monthly Escheated Issues Funding Sources allow users the flexibility of sub accounting in their CPR Funding Sources Report Accounts This report provides the subsidiary information along with the stop information Access ERD reports e Select ERD Reports from the service group drop down menu e Click on the ERD Reports tab e Click the Filter button SuNTRUST Online Treasury Manager ERD Reports Reporte ERD Inbox 654321 ABC123 All Reports Load Date 09 21 2004 amp To 09 28 2004 Help Bulletin Manuals Contacts Logout Filter Click on the Filter button to see all available ERD reports Last update 12 22 2005 page 7 Online Treasury Manager Electronic Report Delivery User Manual Report Filter Options You can limit the available ERD report listing by report type and date range Use the drop down menu to specify the ERD report and or enter specific days in the date range Online Treasury Manager will list all ERD reports available to you for the last 7 calendar days To review
7. available to tellers within seconds during normal bank business hours Otherwise the stop is in queued status Stops are effective for 6 months Stop Payment and Paid Item Inquiry ARP and DDA accounts no time constraints 12 00 P M 10 00 P M CPR Accounts Only 93 Cal Days Information is stored for 186 calendar days about 6 months Stop Payment Reports 186 Cal Days about 6 months Stop Payment Summary No limit Stop Images Availability 11 00 A M Current Month One Month of History Bank provides on line access to images of paid checks from previous business day Stop Images Mid Atlantic Accounts 11 00 A M 45 Calendar Days Wire 8 00 A M 5 30 P M Wires received after 5 30 P M are subject to next day processing Wire Domestic wires and international wires in US Dollars can be future dated a max of 30 calendar days in advance Foreign currency wires cannot be future dated Wire By Phone 8 30 A M 4 30 P M Wires done by phone ONLY Wire Report 186 Cal Days This is only for the Wire Report under the Wire Transfer module All times are in Eastern time zone SUNTRUST 031005 page 5 Online Treasury Manager Electronic Report Delivery User Manual ERD REPORTS The Electronic Report Delivery module ERD includes a variety of special reports available online through Online Treasury Manager
8. determines who in your company can access information as well as who can initiate and approve transactions System Access Online Treasury Manager can be accessed on the Internet at this address https onlinetreasurymanager suntrust com IDs and Passwords A combination of 4 elements Customer ID Customer Password User ID User Password is required to access Online Treasury Manager You will be required to create a new password when you access the system for the first time Your password must be changed every 30 days Online Treasury Manager prohibits the re use of your previous 12 passwords Inactivity Time Out The system will time out suspending access if your session is idle for more than 15 minutes However during a timeout period your browser can remain connected to Online Treasury Manager Access can be regained by re entering your user password Activity in Online Treasury Manager is recorded by screen changes or the use of the Submit button If inactivity exceeds 30 minutes you will have to re enter all login information to sign back into the system Please note that data entry alone is not considered activity When entering large blocks of data click on Submit Changes periodically to avoid inactivity time out Important Notes When using Online Treasury Manager please do not use your browser s Refresh button In some cases this could cause a form to be submitted twice Do not use the Back button unless spec
9. for ACH activity and Return Items ERD reports are also available by e mail through Online Courier or by fax delivery from the Xpedite service For ERD cut off times retention and other processing notes please refer to System Availability and Cut off Times in the Introduction section of this guide Feature Functionality The Electronic Report Delivery module is labeled ERD Reports in the group drop down menu Feature Function ERD Report e Filter Report Inbox The following are the reports available in ERD Report name Description ACH EDI Report Translates EDI into human readable report and provides detailed information for received ACH items debits or credits including the supporting remittance information when provided by the originating company In addition to the online report delivery formats include Internet e mail or fax Customer Activity Report CAR Provides ACH settlement and returned transaction activity Return Items Report next day Provides daily access to transactions returned by the drawee bank and sent to SunTrust for posting against your account The Returned Items Report shows details about the returned check as well as the reason for the return Return Items Report re cleared items Provides daily access to items that have been successfully represented for clearing The Re cleared Returned Items report shows details about the re deposited check as well as the
10. ifically instructed While clicking the back button will return you to the previous page it will not reverse any transactions performed prior to your clicking the back button Required fields With exception to the login screen required data entry fields for Online Treasury Manager are noted in red e SUNTRUST 031005 page 1 Online Treasury Manager Electronic Report Delivery User Manual Login Logout Procedures After entering your Customer ID customer Password your User ID and your user Password and click on the Login button SUNTRUST Online Treasury Manager Customer ID Password User ID Password 2004 SunTrust Banks Inc All rights reserved t Equal Housing Lender Member FDIC acy Security To exit the system you must click Logout found at the top of the screen after this logon page Online Treasury Manager Modules Each module of Online Treasury Manager is accessible from the drop down box at the top left of your screen SunTrust Online Treasury Manager Help Bulletin Manuals Contacts Logout Selecta group fis Account Transfer ACH Admin ACH Initiation Activity BR Admin BR Reports Corporate Users ERD Admin ERD Reports Images Corporate Users ERD Admin ERD Reports Images p menu to get started Positive Pay Positive Pay Admin Stop Admin Stop Payment Transfer Admin Wire Admin Wire Transfer You will only see those g
11. king Images of checks or draft items are Thru Draft Check Return available through the Image or Balance Reporting modules Positive Payment Return 12 00 P M Same Day This is the deadline to notify the Bank Decision Making regarding the validity of the previous business Reverse Positive day s paid checks Return decisions are Payment and Payable required by this time Thru Draft Check Return Manual Issue Void Input 5 00 P M Deadline Positive Payment Images Available at 7 00 A M Current Month PREV DAY One Month of CPR accounts only History PEU SUNTRUST 031005 page 4 Online Treasury Manager Electronic Report Delivery User Manual Function Positive Payment Report Images Exceptions CPR accounts only Cutoff Time Available at 1 00 P M Retention 93 Cal Days Notes This is the earliest time the Positive Payment reports are available for exception decision making Bank provides on line access to images of the current day s mismatched checks Positive Payment Exception Pay Return Decision Making CPR accounts only Stop Payments Placed 12 00 P M Next day 8 00 A M 10 00 P M DDA and ARP Accounts Only 12 00 P M 10 00 P M CPR Accounts Only 186 Cal Days This is the deadline to notify the Bank regarding the validity of the previous business day s mismatched checks A Pay or Return decision is required by this time Stop should be
12. reason for re deposit The following ERD reports are available to clients that subscribe to the SunTrust s Controlled Payment CPR service for check fraud prevention Report name Description Disbursement Totals Report Provides summary funding and reconcilement totals of daily account activity Recap of Posted Items Report Provides summary information of Posted Items This report is similar to the Disbursement Totals Report but includes the total number of items Daily Presented Reject Report Provides a detailed listing of checks that have been presented for payment but do not have matching issue records The Daily Presented Reject Reports is presented in check serial number order This report indicates that SunTrust requires action by you so that posting can take place Outstanding Mismatched Paid Items Detail Report Provides a cumulative listing of checks that have been presented for payment but have not matched an issue record The Outstanding Mismatched Paid Items Detail Report is presented in date order This report indicates that SunTrust requires action by you so that posting can take place Daily Stop Report Provides the day s activity for stop payments placed revoked or rejected Daily Update Audit Report Lists any cancels voids or re entered corrected paid items Last update 12 22 2005 page 6 Online Treasury Manager Electronic Report Delivery User M
13. roups that your user ID has permission to access SUNTRUST 031005 page 2 Online Treasury Manager Electronic Report Delivery User Manual Accessing Images Online Treasury Manager utilizes the Imagelnsight java applet distributed by CheckWorks Inc to retrieve and distribute images to your desktop When you click on an Image icon for the first time the java applet downloads to your desktop dynamically This Java Plug in Security Warning window appears f Do you wantto install and run signed applet distributed by E e CheckvV orks Incorporated AN Publisher authenticity verified by VeriSign Inc o Tij The security certificate was issued by a company that is trusted Click Grant Always A The security certificate has expired or is not yet valid Caution CheckVorks Incorporated asserts that this content is safe You should only install view this content if you trust CheckWorks Incorporated to make that assertion p diways View Certificate Grant this session Deny Grani e Click on the Grant Always button Within a few seconds you should see your image e Ifyou do not see the image within a few minutes close the image window and start over e If you still do not see an image within the next 5 minutes contact your IT department as you may not have admin rights to install software on your PC If so your Administrator will have to logon and ins
14. tall the Java applet for you If you continue to have problems contact the Technical Services Group at 1 877 785 6925 System Availability and Cut Off Times Online Treasury Manager can be accessed 24 hours a day seven days a week for information reporting and transaction initiation services Specific account information is updated at various times throughout the day When new features and functions become available these releases are introduced on weekends during non business hours to minimize any disruption to your usage of the service Function Cutoff Time Retention Notes ACH Initiate 10 30 A M 2 30 P M The cut off for both Debits and Credits is 7 30 5 30 P M and 7 30 P M ET two days prior to effective date Files P M received by 10 30 A M ET one day prior will be processed on a best effort basis ACH Batches ACH Batches can be sent a max of 14 calenda days in advance ACH Pass Thru Follow same guidelines as ACH Initiate ACH Reversal In order for an ACH batch to meet the 4 00 P M deadline it will have to have been received prior to the 2 30 P M cutoff time ACH Reports 186 Cal Days OTM ACH initiated activity about 6 months SUNTRUST 031005 page 3 Online Treasury Manager Electronic Report Delivery User Manual Function Cutoff Time Retention Notes Audit Activity 93 Cal Days Account Transfer If itis done before 5 30pm it is the Same Day If it is after 5
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