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1. e Other Functions 1 SMS and IPMI event logs 2 SMS and IPMI accounts management 3 Threshold settings for CPU memory partition usages and IPMI sensors 4 Remote power control on servers The following figure illustrates the functions of SMS p lt m we Schedule Task Event Watch Report Alert Sender anaged Server 53 A e Event Log Health Monitor f Statistic Chart Introduction 1 2 12 Architecture The following figure illustrates the system structure of SMS Console Management Server Managed Server Introduction 1 3 Chapter 2 Prenotice IOTEN This chapter provides information that users should learn before using SMS 2 Prenotice Please read the following information before using SMS e In order to use this software normally cookies should be supported and in the security settings of IE the active script should be enabled e Don t try to start or stop service by the application named service with path of sbin in Linux System Otherwise the environment variables associated with service program will be reset and some applications may run abnormally e SNMP service is required for browsing SNMP information e WMI service is required for browsing WMI information The WMI function in windows can be used normally with the SMS WMI packages installed You can use WMI tool to get set IPMI information The connection na2. The following dialog box appears which provides three options Select the first option and click on OK to accept permanently the certificate Thus when you log on SMS later this dialog box will not appear again If you select either of the other two options this dialog box will pop up whenever you log on SMS For more information click the Examine Certificate button Web Site Certified by an Unknown Authority l x A Unable to verify the identity of IESC as a trusted site Possible reasons for this error Your browser does not recognize the Certificate Authority that issued the site s certificate The site s certificate is incomplete due to a server misconfiguration YOU are connected to a site pretending to be IESC possibly to obtain your confidential information Please notify the site s webmaster about this problem Before accepting this certificate you should examine this site s certificate carefully Are you willing to to accept this certificate for the purpose of identifying the web site IESC Examine Certificate Accept this certificate permanently Accept this certificate temporarily for this session C Do not accept this certificate and do not connect to this web site care eb Browsing SMS 3 9 3 4 Logging in SMS After you typing the URL of SMS in the address box of the browser and completing the certificate settings the SMS logon interface will be shown In this interface you need
3. U O 2 Q V V Browsing SMS This chapter provides information about how to browse SMS 3 Browsing SMS 3 1 Operation Modes SMS can run in both Windows and Linux operating systems It can be accessed through browsers or command line interface 3 1 1 Operation through Browsers There are two scenarios for using the browsers to access SMS e In Windows users can access this software through IE Mozilla or Firefox e In Linux with X window installed users can access this software through Mozilla or Firefox The URLs of SMS e https XXX XXX XXX XXX 16569 local The XXX XXX XXX XXX represents the IP address of the server that is installed with the Standalone version of SMS e https XXX XXX XXX XXX 16569 remote The XXX XXX XXX XXX represents the IP address of the server that is installed with the SMS IPMI Remote Console of SMS The IPMI management functions are available with the Standalone version of SMS With SMS IPMI Remote Console you can use this software to manage a remote server s IPMI sub system even if the server is powered off The operations of SMS through Windows or Linux browsers are basically the same The operation samples in this manual are mostly based on the Windows system Browsing SMS 3 1 3 1 2 Operation through Command Line Interface In Linux you can operate SMS through command line interface After installing SMS in Linux users can manage the server by typin
4. Parameters Before you use SMS it s necessary to configure the mail server and IPMI LAN parameters in the SMS Configuration and IPMI Configuration pages so that the event messages received by SMS agent and BMC can be sent out via mails alerts or other events notification manners 4 3 1 Configuring Mail Server The system event messages issued by SMS agent can be notified to the administrators or other relevant persons via mails or SNMP traps This function is available only when the mail server is properly configured and the events notification manners are enabled If you ve skipped the configuration of mail server during the installation of SMS you can still complete it here in the SMS configuration page The SMS configuration page provides the following functions e Setting and Testing Mail Server The following information should be configured for the mail server Server IP The IP address of the mail server Port Number The port number 1 65535 of the mail server Mail From The sender s mail address Length lt 128 characters Require Authentication If the mail server supports ESMTP this item should be selected and the following information should be provided Otherwise this item should not be selected User Name The user name of the mail account Length lt 32 characters Password The password of the mail account Length lt 32 characters When finishing you can test the validation of the mail server with
5. RR TASTE PRT ESTES METER RET EN AETERNA E EES 5 8 S0 COMSOIC INC CIT CCL toi oa Fees a Seen 5 9 56 Console Redirect Client Applicagon sasisiscticensiccicante chisel diets i eos Gitieteaihess 5 9 O2 sACCESS POriniSStO il catia ac detec ee se el ci eed os 5 9 5 7 Reboot or Shutdown of the Remote Server ccccsccsccscoscoscoscosecsccscoscescescscscescescescaccess 5 10 Appendix A Frequently Asked Questions ssssccccccsssssssssssccccccccccsssscscccccssccssscssccccsscssssssssccsssees A 1 Appendix B Glossary accan ne naaa RAAKAA AORA ENAA E aAa as ESES AREETAN B 1 Appendix C Index gt o e c mp j D c About This Manual This chapter lists the available documentations in SMS introduces the conventions in the manual and provides the supporting information sources About This Manual SMS Documentation The following documents are available with Server Management System The user manual presents the key information of the system requirements software User Manual structure installation configuration and major functions On line Help The on line help directs to perform the management tasks Release Note This file shows the software s version and main features Reed This document narrates the copyright information of the software the software content eadme and the installation process Please refer to the installation disk of the software Manual Convent
6. a consistent and unified manner in a managed environment ESMTP ESMTP is an extension to SMTP whereby an SMTP client may indicate an authentication mechanism to the server perform an authentication protocol exchange and optionally negotiate a security layer for subsequent protocol interactions This extension is a profile of the Simple Authentication and Security Layer FRU The IPMI specifications include support for storing and accessing multiple sets of non volatile Field Replaceable Unit FRU information for different modules in the system An enterprise class system will typically have FRU information for each major system board e g processor board memory board I O board etc The FRU data includes information such as serial number part number model and asset tag GRUB Grand Unified Bootloader A small software utility that loads and manages multiple operating systems and their variants GRUB 1s the default bootloader for Red Hat Linux GUI Graphical User Interface IPMI IPMI is the abbreviation of Intelligent Platform Management Interface The IPMI Specifications presents the base specifications for IPMI architecture The IPMI specifications define standardized abstracted interfaces to the platform management subsystem IPMI includes the definition of interfaces for extending platform management between board within the main chassis and between multiple chassis BMC Baseboard Management Controller is the heart of IPMI
7. actions immediately if anything is abnormal However with traditional manual management methods there s surely a reasonable or unreasonable delay to take remedial actions when events occur Apart from this disadvantage the manual management of server systems will also take too much time and labor With SMS timely and automatic management of servers becomes true Once this software 1s installed on the individual servers the administrator can perform the management tasks from a remote management console in the network Thus the inconvenience aroused by the physical locations of the individual servers is solved Administrator or other persons can be informed of the events in time by mails They can also view the events information through event logs or reports as routine management operations SMS provides an event trigger mechanism through which the pre defined events can set off a series of actions of the SMS agent SMS also supports the IPMI hardware management Like SMS event trigger the IPMI PEF platform event filter will be implemented and the actions such as Power Down Power Cycle and Send Alert will be carried out when there are any changes in the IPMI hardware status The automatic management is thus realized 5 4 1 Viewing System Events SMS provides two kinds of system event information SMS events and IPMI events An SMS event reports not only the abnormal status of a hardware unit e g Fan Fail but also the normal sta
8. certificate Click Yes to confirm Root Certificate Store AN Do you want to 400 the Following certificate to the Root Store Subject IES IESG IESC Unknown Unknown Unknown Issuer Self Issued Time Validity Monday September 13 2004 through Thursday September 11 2014 Serial Number 41455663 Thumbprint shali SSE653S0D 4CiBO9ad 47041255 SCSF7EFE6 GF G0ESBS Thumbprint rdS 493420 4F FRCIDT7S 1FD9B947 45445694 Browsing SMS 3 7 8 The below message appears which indicates that the certificate has been installed correctly Click OK Certificate Import Wizard A i The import was successful 9 The Certificate dialog box comes back Click OK 2x General Details Certification Path Certificate Information This C4 Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to IESC Issued by IESC Yalid from 9 13 2004 to 9 11 2014 Install Certificate Issuer Statement 10 The Security Alert dialog box comes back Click Yes to complete the security settings Browsing SMS 3 8 3 3 2 Security Certificate Settings in Linux When you first log on SMS in Linux you need to perform the following procedures to make security settings 1 Type the URL https 7 se ttx 6569 local and hittps Rk aks kk 6569 remote of SMS in the address box of the browser 2
9. ee 3 10 4 COMMPUT ANON sisesiecaiacacahesiests aaae Ea Veia ESEA aE SaO SIN Sa aaa aa Eaa 4 1 Ack Crean SMSACCOUN Saren n a A E EEN 4 1 4 1 1 Adding an SMS Account from an Existing OS Account ccccccccccccccceeeeeeeaaeeeeesseeeeeeeeees 4 4 1 2 Adding an SMS Account from a Non existing OS ACCOUNL cc ccccccccccccceeeeeeesseseseseeeeeeees 4 4 1 3 Setting Security Levels for the SMS AcCCOUMDUS cc ccccssssesssessseseeeeccceeeeeeseeeaaaaeessseeeseeeeeeees 4 AD Create DPE NCC OUINS sacseoencsss tase dcennen oats E EA 4 2 ADA Addins a New TPMT ACCOUD se xcsuiicceicies cacti eich aunt ee ee eee 4 4 A222 Enabling Disablins air IPM AcCOUN eunen Secdeiies cies A lectin ee Seca ceaees 4 4 4 3 Configuring Mail Server and IPMI LAN Parameters ccccesssseeeesseeeeeeeceeeeeeeeeeeeeaeeaeeeeeeees 4 5 ASL Connorin Mal SErvera N E E E E A 4 5 Ad Conterno IPMLEAN Parameters ce ease 4 6 S AP PING AOI nO E ES AEA EEE TSAA EEA TER 5 1 5 1 Management of Power on and Power off Servers cccccccccccccccceeceaeeeeeseeseeeeeeeeeeeeeeseeeaaaeeeeesees 5 1 D2 A E EC OnO e E E E EO 5 2 Dad System Satas MONO eaea a R a a A 5 3 E MOVE SY OAS S a a a N 5 3 533 2 Controlline System Status a aE E R 5 3 z4 Sylen Events and Automatic RESPONSES esasa a E E R ivi 5 5 ST VIEWS Oye E VOIS ena a nie Rete aad eed 5 5 542 Automatic Responses tothe E Vents eaan a E AETR 5 6 5 5 Automatic Management Tasks Pe AER a eon
10. generation of an alert In the IPMI Event Filter page you can configure the PEF and manage its entries SMS Application 5 7 5 5 Automatic Management Tasks Management tasks can be scheduled and automatically implemented with the module of SMS Schedule Task These automatic tasks include reboot shutdown and launching of executable files One point is worth to be mentioned here For Windows the designated program will be executed in the same way as you run a program with the Start gt Run menu At this time the DOS internal commands or pipe commands are not supported For Linux the designated program will be invoked by the background service The GUI or interactive programs are not supported here The schedule of a task may contain some or all of the following elements e Period The task can be implemented immediately for once daily or weekly e Occurring day For weekly tasks only Defines on which day of the week the task will be implemented e The accurate starting date and time for one time daily or weekly tasks e Repeating frequency during a day for daily or weekly tasks Once you complete the schedule the task will be carried out automatically on the specified date and time at the defined intervals eN Note e The schedule tasks can not be carried out during BMC flashing or backing up e You can modify or delete an SMS schedule task only with the permission for modifying the SMS Schedule Task page e tis r
11. network problems and plan for network growth SOL SOL stands for Serial over LAN and is the working name for the specification of IPMI interfaces for redirecting baseboard serial controller traffic over an IPMI session via RMCP Remote Management Control Protocol This can be used to enable asynchronous serial based OS and pre OS communication over a connection to the BMC WMI Windows Management Instrumentation WMI provides access to information about objects in a managed environment Through WMI and the WMI application programming interface API applications can query for and make changes to static information in the Common Information Model CIM repository and dynamic information maintained by the various types of providers Frequently Asked Questions B 2 Appendix C Index This chapter provides the index information about SMS Appendix C Index A Account ID Assets Control C Command Line Interface Commands List Console Redirect I IPMI Event IPMI Event Log IPMI PEF L LAN Parameter 4 2 5 1 3 2 3 2 2 2 5 9 5 5 5 6 5 7 4 5 Index R Role Level S Security Certificate Security Level SMS Accounts SMS Event SMS Event Log SMS Event Trigger SMS IPMI Remote Console SMS Report SMS Schedule Task Status Monitor T Threshold 4 2 3 4 4 4 5 5 5 6 5 6 5 1 5 5 5 8 5 3 5 3 C 1
12. the mail testing function e Enabling Events Notification Manners Only when you ve configured the general notification manners for the SMS agent in this page can the specific notification settings of each SMS event trigger take effect The system events can be notified through the following ways Write Operating System Event Log The SMS events will be written to the operating system event log Send Mail When this option is selected the SMS events will be notified through mails Subsequently you Configuration need to set the mail recipients address sender s address the mail subject and content Send SNMP Trap Notify the events through SNMP trap 4 3 2 Configuring IPMI LAN Parameters In the IPMI Configuration page you need to configure the IPMI LAN parameters especially the BMC IP address so that the BMC LAN interface can work normally and the IPMI sub system information of the local host can be acquired remotely by the management console oo LAN Parameter LAN Channel List Select one channel from the drop down list box Read Only Community String Specify the read only community string of SNMP Length lt 18 chars If you do not set this field manually the default content will be the value read from BMC IP Address Specify the IP address of the NIC connected to the BMC Obey the IP address criterion Necessary field Subnet Mask Specify the subnet mask of the NIC connected to the BMC Obey the subnet
13. Security to view the pages access permission of each individual role IPMI Security Function Name Callback User Operator Administrator Information sf y i View Event Log i j Edit Event Log y F view Event Filter ss i Edit Event Filter T view Account ji F Edit Account is view Configuration j i Edit Configuration T Toolkit ik Configuration 4 3 4 2 1 Adding a New IPMI Account In the IPMI Account page click Add New Account to create a new account e Account ID Assigned automatically by the program e Account Name Length lt 16 characters It must be blank only when the account ID 1 and must not be blank when the account ID is not 1 e Password Length lt 16 characters This field may be blank e Confirm Password e Role Level The default role level 1s Callback e Enable this account Check or check off this box to enable or disable this account Click on Save to submit the settings 4 2 2 Enabling Disabling an IPMI Account A new IPMI account should be enabled before it can be used to log in SMS IPMI Remote Console e Inthe IPMI Account page check the Enable checkbox of the new account e Click on Set Enable Disable to submit the enabling operation In the same way checking off the Enable checkbox of an old account and clicking on Set Enable Disable will disable it Thus this account can no longer be used to log in the SMS IPMI Remote Console Configuration 4 4 4 3 Configuring Mail Server and IPMI LAN
14. Server Management System Ver 2 01 User Manual invent Copyright Notice 2005 Inventec Enterprise System Corporation IESC All rights reserved All product names or brands mentioned herein are the trademarks of IESC or their respective owners Contents ADOUt DAIS Mantal iscssdeseecssdestesssdeseecusdeseesssdessesasasadissasiawadiesss wads saaiawadesss wads saaiaadesdss wads Sanae aSa aosan NEESS Nasi i SM5 Documenti OM 572s xtc a a E E E T T 1 Manual OY CMUONS scssscness sss Senses cuens a a seaseatoreeacsaccaace 1 SUP POLIS M Onna Or A E E ETA EA E E A E A ETE AET 1 L Tntrod ctioi ciissiecescsssevasessceresessseresessderedessienescedededsssdenescedeledsssdeescsededessesesissadsuaccadduadasadssacscacduadasacans 1 1 Mish Podes ae E E R 1 1 b gt Are MI be COUN eNA 1 3 Z PPPON ONCE EAEE S E E EEE E AEE 2 1 3 BROWSING SMS ironion ieee ie ee a ee a ene ERE EAN 3 1 Sek AO peravion MOGES scx cece ciiaredcctackts cate eek eet ae ee eats 3 1 LEE Operations hrOuci Di Ow SOUS nea A E R 3 1 3 1 2 Operation through Command Line Interface cccccccccccceccccececccceeaeeesessseseeeeeeeeeeeeeeeenaas 3 2 D2 Display Regue ne eena a N N 3 4 33 DECULILY CeriNcate Setn S se a saa niaaaidecceasecs coun eeaanicuaiadaeess 3 4 Ja Securty Cerificate Setinssin WINdOWssircismecnie aori ia teen A dada nleaatia Ree cigarette 3 4 I2 Securty Certificate Setunes m EINU raea Marictesiin tenet eeeee 3 9 SA LOSS M MOINS aaa E Seine Gina ae eet E A
15. Some parameters might not acquire data on some models smscli get eventlog lastoccurtime smscli set eventlog clear smscli get eventlog count Browsing SMS 3 2 smscli get account id XX username IPMI username Users can only set password for the account with ID between 2 4 smscli set account id XX lt values for role administrator operator user callback XX d XX account losrenamie l ao l values for enable yes no Input yes to enable this role XX enable XX gt TEN i account or no to disable it Some parameters might not acquire data on some models smscli set bmclan channel XX lt channel the IPMI channel number in the webpage community XX ip XX mask XX mode the channel is presented by name of LAN gwip XX gwmac XX bgwip XX Channel bgwmac XX gt Default channel 7 channel scope 1 7 ip must be in front of mask community string lt 18 ae ip mask the IP address and mask of BMC LAN channel gwip gwmac the IP address and MAC address of the gateway bgwip bgwmac the IP address and MAC address of the backup gateway Some parameters might not acquire data on some models smscli set bmcreset cold The IPMI firmware of the server does not support BMC warm reset currently bmcpower i smscli set bmcreset warm Some parameter might not acquire data on some models smscli get watchdog Values for enable yes no count the value for BMC watchdog countdown smscli set wa
16. architecture LAN Local Area Network MIB A Management Information Base MIB is a schema or blueprint that contains the hierarchical order of all of the managed objects Each managed object in a MIB has a unique identifier The identifier includes the object s type such as counter string gauge or address access level such as read write size restrictions and range information Frequently Asked Questions NIC Network Interface Card PEF Platform Event Filtering PEF provides a regular mechanism for configuring the BMC to take selected actions on events These actions include operations such as powering off resetting as well as triggering the generation of an Alert PET Platform Event Trap A specific format of SNMP Trap used for system management alerting Used for IPMI Alerting as well as alerts using the ASF specification The trap format is defined in the PET specification POST Power on Self Test When a computer starts or boots the BIOS carries out a procedure to verify that all the system s components are operating properly RAM Random Access Memory SDK Software Development Kit SNMP Simple Network Management Protocol SNMP is an application layer protocol that facilitates the exchange of management information between network devices It is part of the Transmission Control Protocol Internet Protocol TCP IP protocol suite SNMP enables network administrators to manage network performance find and solve
17. dalone Management 5 1 Management of Power on and Power off Servers Before we execute the management operations through SMS it is necessary to understand the difference between the SMS Standalone Management and SMS IPMI Remote Console With SMS Standalone Management you can manage a server through SMS agent and IPMI protocol when it is powered on While with SMS IPMI Remote Console you can still manage the server s IPMI system when it is powered off In the following sections we ll introduce how SMS realizes its efficient and successful management of servers with SMS Standalone Management and here is a quick view of the unique functions of SMS IPMI Remote Console since most of its functions are in common with the SMS Standalone Management component SMS IPMI Remote Console can search the network for the servers through SMS and or IPMI protocols and list these servers IP addresses on the first page of its UI The following is a quick view of its unique functions e When a server supporting SMS is powered on the SMS IPMI Remote Console provides an interface to access the SMS UI e Fora server supporting IPMI and installed with IPMI Remote Console the SMS IPMI Remote Console provides an interface to access the IPMI remote management no matter whether or not it is powered on i Note Servers should be accessible through network in order to receive the SMS W management SMS Application 5 1 5 2 Assets Control The hardwa
18. e NIC1 connectible Check your server s BIOS settings IPMI Configuration set a valid BMC IP address Remote Access Configuration Remote Access Enabled Serial port number COM1 Serial Port Mode 115200 8 n 1 Flow Control Hardware Terminal Type VT100 VT UTF8 Combo Key Support Enable Enable function keys in BIOS like F1 F2 F10 etc Disable Disable function keys in BIOS like F1 F2 F10 etc Redirection After BIOS POST Disable Turns off the Redirection after POST Boot Loader Redirection is active during POST and Boot Loader Redirection is always active Some OSes may not Always work if set to Always 20 Why is nothing displayed after SOL logon Sometimes SOL can t refresh the display window automatically after logon you can press arrow keys to refresh the display area Please make sure the server is power on and not in OS mode Check if the BIOS Configuration is right according to question 19 Frequently Asked Questions A 4 21 Why do I fail logging on with an administrator account of BMC The account must be enabled You can check if the account is valid in SMS Please open the port 623 rmcp of the firewall Frequently Asked Questions A 5 Appendix B Glossary This chapter provides the glossary information about SMS Appendix B Glossary CIM Common Information Model also a DMTF standard is an extensible data model for logically organizing management objects in
19. e calling or e Technical support registration number if applicable e Product serial numbers e Product model names and numbers e Applicable error messages e Operating system type and revision level e Detailed specific questions e HP Authorized Reseller For the name of your nearest HP authorized reseller e In the United States call 1 800 282 6672 e Elsewhere see the HP web site for locations and telephone numbers http www hp com e Helpful Web Sites For additional information see the following HP web sites http www hp com http www hp com go storage http www hp com support http www docs hp com About This Manual Chapter 1 es O Q O d O e introduction This chapter describes the general features of SMS 1 Introduction 1 1 Features Server Management System Ver 2 01 is designed to simplify management of single servers It keeps 24 hour watching on a server to ensure its normal operation For servers with IPMI Intelligent Platform Management Interface support SMS can also manage the IPMI hardware components through the software interface SMS provides powerful functions as below e Assets Control SMS provides the detailed hardware configuration information of the server e Status Monitor SMS monitors the real time status of the server and provides the real time information of CPU Memory Partition and NIC For servers with IPMI support the real ti
20. ecommended to restart SMS Web Service and SMS Local Agent when the current time zone is changed e Ifa schedule task has never been modified its Last Modify Time is equal to the Create Time SMS Application 5 8 5 6 Console Redirect In Windows or Linux GUI mode SMS supports the console redirect function which includes SOL currently Traditionally it s a common feature for a server to redirect its output to serial port The distance between terminal and host server is limited by using a RS 232 cable SOL stands for Serial over LAN and is the working name for the specification of IPMI interfaces for redirecting baseboard serial controller traffic over an IPMI session via RMCP Remote Management Control Protocol This can be used to enable asynchronous serial based OS and pre OS communication over a connection to the BMC With SOL you can observe POST boot messages as the remote host server restarts and initiate ROM based setup routines to configure the hardware For the operating system that redirects its output to serial port such as Linux GRUB etc SOL enables you to view and control the host server screen throughout With SOL you can also make power control over the remote host server such as powering on powering off and resetting 5 6 1 Console Redirect Client Application Before launching Console Redirect on your client desktop you must make sure Console Redirect Client package has been installed SMS provide
21. g the relevant commands in the software installation path usr local Hewlett Packard sms agent Each command should start with smscli get set The command with get means to acquire information from the software whereas set means to change the configuration of the software For example smscli get sysinfo cpu means to display the CPU information and smscli set eventlog clear means to clear the SMS event log Commands List Command Usage Description Classes smscli get sysinfo cpu memory Default Get ALL f system storage nic cdrom Some parameters chassis product board might ARUN partition device chassis product not acquire data on some models board smscli get status lt nic partition Default No refresh Interval scope 10 30 sec performance gt interval XX Press Ctrl C to stop refreshing smscli get sensor type xx Default No refresh Interval scope 10 30 sec number xx interval XX Press Ctrl C to stop refreshing sensor Type 1 temperature 2 voltage 3 fan Some parameters might not acquire data on some models smscli get eventlog records Default Get ALL start scope 1 65534 count scope 1 65534 a ee SCE SROs bmctime format MM DD YY YY HH MM with yyyy Piece OU between 1970 2100 lastoccurtime format MM DD Y YYY HH MM with smscli get eventlog bmctime yyyy between 1970 2100 eventlo i i S smscli set eventlog bmctime XX
22. ilter M View F Manage Threshold M view Manage SMS Account View Manage SMS Configuration M View Manage Report M View F Manage Schedule Task I View F Manage Power Control I view F Manage IPMI Management I view Manage Plug In I View F Manage 4 2 Creating IPMI Accounts An IPMI account can be used to log in the SMS IPMI Remote Console In the IPMI Account page you can view the existing accounts of the system modify an account add a new account enable or disable an account There can be at most four users user ID 1 4 simultaneously in the system one of which is the Administrator that already exists by default Configuration 4 2 Account ID The account ID is assigned to a new account based on the following principles e When there is only one available account ID in the system the program will grant this account ID to the new account For instance there are three accounts in the system currently with the account ID s of 1 2 4 respectively In this case when a new account is created it will get an account ID of 3 e When there are more than one available account ID s the program will always give the numerically smallest available account ID to the new account For example only the Administrator with account ID 2 exists in the system the new account will acquire an account ID of 1 Role Level There are four security levels for the accounts e Callback e User e Operator e Administrator Click on
23. ions Bold Font Represents buttons or window names of SMS SMS is the acronym of Server Management System Hereinafter SMS will be used for the sake of briefness Note Describes the helpful supplementary information related to the current topic Caution Provides important messages that could result in damage to the server or loss of data Supporting Information AD e Related Documentation HP provides documentation related to the storage server products These documents can be obtained at http h18006 www 1 hp com storage nas html Select your product then click Technical documentation under the Support section T Note Known issues and workarounds are addressed in release notes N To view the latest version visit http www hp com go support Select See support and troubleshooting information and enter a product name number Under self help resources select the manuals guides supplements addendums etc link About This Manual e Getting Help If you still have a question after using Help contact an HP authorized service provider or access our web site http www hp com e HP Technical Support Telephone numbers for worldwide technical support are listed on the following HP web site http www hp com support From this web site select the country of origin J 7 Note For continuous quality improvement calls may be recorded or monitored Wh Be sure to have the following information available befor
24. lues for the hardware usages CPU memory and partition NIC traffic and IPMI sensors The SMS agent keeps watching on the status of CPU memory partition and NIC to judge whether the threshold values are exceeded IPMI sensors supervise the status of fan power supply and temperature With SMS you can set the agent thresholds values so that when the IPMI sensors values exceed these values the SMS agent will trigger corresponding actions to protect the IPMI hardware items SMS Application 5 3 There may be two possibilities when you ve enabled a threshold e When you don t correlate the threshold to event trigger When you ve enabled a threshold but not correlated it to the event trigger the threshold status will only be recorded in the SMS event log e When you correlate the threshold to the event trigger When you enable a threshold and correlate it to the event trigger the threshold status will not only be recorded in the SMS event log but dealt with as defined in the event trigger the SMS agent may notify certain persons in certain ways or implement some actions in response The most important advantage of this mechanism is to guarantee the normal and safe running of the hardware system and to avoid the hardware damage automatically and timely SMS Application 5 4 5 4 System Events and Automatic Responses It s important for the administrator to know what s happening with the server and take remedial
25. mask criterion Physical Address Physical address of the NIC connected to the BMC Default Gateway IP Address Specify the default gateway address Obey the IP address criterion Default Gateway Physical Address Specify the default physical address of the gateway Obey the physical address criterion When you click on the Detect Gateway button the program will detect the Default Gateway IP Address and Default Gateway Physical Address and fill them in the text boxes automatically Backup Gateway IP Address Specify the backup gateway address Obey the IP address criterion Backup Gateway Physical Address Specify the physical address of the backup gateway Obey the physical address criterion s A Note Physical address is equal to MAC Address Configuration 4 6 BMC Watchdog Timer BMC Watchdog Timer can be enabled and disabled in the IPMI Configuration page Once enabled the following settings can be made Countdown value the countdown time for the watchdog timer Timer Actions the action the BMC will carry out when the countdown time goes to 0 Configuration 4 7 Chapter 5 uonesijddy Application This chapter provides information about SMS Application 5 Application SMS provides two management interfaces SMS Standalone Management and SMS IPMI Remote Console The first section introduces the unique functions of IPMI Remote Console The other sections describes are mainly based on operations with SMS Stan
26. me values of IPMI sensors will also be provided Thus the administrator can easily know whether the server is in healthy status or not and take corresponding actions if necessary or set thresholds and define event triggers to realize automatic management of the system status e Event Handler SMS provides two kinds of event handling mechanism SMS event trigger and IPMI PEF The SMS event trigger is a mechanism for triggering responding actions automatically when specific events occur to the server This mechanism helps to solve the problems in the first time IPMI PEF Platform Event Filter provides a mechanism for configuring the BMC to take selected actions on event messages so that the IPMI hardware can be protected e Schedule Task Administrators can define tasks for the SMS agent to carry out at the specified time such as reboot shutdown or launching executable files e Report The SMS report is a summary of the relevant information of a certain period and can be sent to the administrator or other server managers through mail server e Console Redirect SOL Serial Over LAN is supported currently When the host server restarts users can observe POST boot messages and initiate ROM based setup routines to configure the hardware of the host server remotely Under OS mode its output is redirected to serial port such as Linux GRUB Grand Unified Bootloader etc Thus users can view and control the host server Introduction 1 1
27. mespace is root IESC_SMS e Only with the SNMP packages of Red Hat 9 0 installed can the SNMP function of AS 3 0 QU3 run normally You need to uninstall the SNMP packages of AS 3 0 QU3 manually and install them from the Red Hat 9 0 setup disk These SNMP packages include net snmp 5 0 6 17 1386 rpm net snmp devel 5 0 6 17 1386 rpm and net snmp utils 5 0 6 17 1386 rpm You can also use rpm Uvh force to make mandatory installation of net snmp 5 0 6 17 1386 rpm and then install net snmp devel 5 0 6 17 1386 rpm and net snmp utils 5 0 6 17 1386 rpm e When IPMI driver or firmware is changed please reboot SMS Local Agent service to ensure the system run normally e In Linux OS the default host name is localhost If this name is changed the SMS reports can not be sent out via mails This problem can be solved with the following method In the file etc hosts add a line of local host name For example if the local host s IP address is 192 168 0 1 and its host name is abc you should put a line of 192 168 0 1 abc in the file You can get the host name by entering the command of hostname When the above operation is done please restart the SMS Webservice e When SMS web page can t be accessed please restart SMS web service e Please choose 1024 768 screen resolution for best display e InSMS do not enter the non English characters which can not be recognized by the software Prenotice 2 1 Chapter 3
28. n event Frequently Asked Questions A 1 10 11 Why can I only add 4 IPMI accounts The IPMI sub system only supports four IPMI accounts according to the Intel IPMI SPEC What you can do is just to modify the existing accounts when there are already four IPMI accounts What s the difference between the SMS account and IPMI account The SMS account is the OS account and it is used to log on SMS Standalone Management while the IPMI account is used to log on SMS IPMI Remote Console How can I start a remote control session First you need to install the Remote Control plug in correctly Enter SMS gt Toolkit gt Console Redirect Click the setup link at the bottom of the page to download and install the setup kit Then you can click the Console Redirect icon in the SMS gt Toolkit gt Console Redirect page to start a remote control session Can Launch Executable in Schedule Task start a GUI Command Line program Yes SMS supports GUI Command Line programs in Windows But in Linux SMS runs as background service in invisible consoles so the GUI or interactive programs can not be executed through SMS Standalone Management Why can t the batch file bat cmd be executed by Schedule Task Event Trigger The batch files are not really the executable files They need to be parsed and executed by the Shell SMS does not support these files presently How can I make SMS send trap to another server First yo
29. of the hardware component inventory during a certain period SMS Application 5 2 5 3 System Status Monitor 5 3 1 Viewing System Status SMS supervises the real time running status of the server and provides the real time information of CPU Memory Partition and NIC For servers with IPMI support the real time values of IPMI sensors will also be offered Thus the administrator can easily know whether the server is in healthy status or not and take corresponding actions manually if necessary or set thresholds and define event triggers to realize automatic management of the system status You can view the system status information in the System Status pages of SMS which offers the following information Basing on this information you can evaluate the hardware performance and healthy status and determine the system upgrading time e Usage histories of CPU and memory e Current usage percentage of partition e Traffic history of NIC e PMI hardware status and sensors values The threshold values of the above items are also shown so that you can easily analyze how far the current status is away from the threshold value Besides through the System Status module you can also acquire the status summary information through SMS report In this case you need to define the specific report contents in advance 5 3 2 Controlling System Status With the SMS Threshold module you can control the system status by setting threshold va
30. ome to the Certificate Import Wizard This wizard helos you copy certificates certificate trust lists and certificate revocation lists From your disk to a certificate store A certificate which is issued by a certification authority is a confirmation of your identity and contains information used to protect data or to establish secure network connections 4 certificate store is the system area where certificates are kept To continue click Next Back Cancel 5 Select the first option as the below picture shows and then click Next Certificate Import Wizard x Certificate Store Certificate stores are system areas where certificates are kept Windows can automatically select a certificate store or you can specify a location For Automatically select the certificate store based on the type of certificate Place all certificates in the Following store Certificate store Browse Browsing SMS 6 The Completing the Certificate Import Wizard dialog box appears Click Finish to complete the certificate importing Certificate Import Wizard x Completing the Certificate Import Wizard You have successfully completed the Certificate Import wizard You have specified the Following settings Certificate Store Selected Automatically determined by t Content Certificate gt lt Back Cancel 7 The Root Certificate Store dialog box pops up which asks for confirmation to add the
31. r of the mail server is 25 How to show the animation in SMS For Windows family except Windows 2003 the animation in the web pages will be played by default But for Windows 2003 this function is not enabled by default and you need to enable it manually In IE select Tools gt Internet Options Click the Advance tab name In the Media options select Play the animation in web pages Click OK Why does not the Linux Console Redirect help information pop up when I click on the Help button The help of Linux Console Redirect can not be used when Mozilla is not installed in the default folder To resolve it run usr sbin csrdplugin path of mozilla The path name of Mozilla can only consist of letters numbers _ and The software fonts are too small in Mozilla How to solve it To enlarge the software fonts click the View menu of Mozilla select the Text Zoom command and from the sub menu select a suitable value How can I get the user name and password to logon SOL You need to know the BMC administrators account of the remote server which you want to logon SOL You can get these accounts information from SMS gt Account panel Frequently Asked Questions A 3 19 Why can t I see the BIOS POST and setup screen Please make sure the following settings are matched The server you connected supports IPMI 1 5 for power control and 2 0 for SOL The default NIC bound with BMC is NICI so you should mak
32. re assets and configuration management is significantly important for an enterprise whose business largely depends on the servers system It used to be necessary to check the hardware configuration information manually on site the inconvenience and inefficiency of which is self evident If you install SMS on the individual servers in the network you can get a quick view of the hardware configuration information of these servers from a remote management console Different from other assets control tools SMS provides not only the hardware information both static and dynamic but also the SMS managing information of the specific hardware The assets control function is provided in three ways e The General View page The internal and external structure of the server can be viewed directly here and the hardware component icons can be selected for detailed information e The Hardware Information page the static information of the hardware items is listed here which include CPU System Memory Partition Storage Device Port NIC Chassis Product Board DVD CD ROM Click on the icon the static hardware assets information is shown such as asset name manufacturer and so on Note that the hardware items may vary with different server models With SMS IPMI Remote Console only the information of Chassis Product and Board can be provided This information is provided by the BMC FRU Field Replaceable Unit e The SMS Report A summary
33. s The security levels determine the operation scopes of the SMS accounts There are two security levels Administrator and Guest The administrator has the complete access permission to all SMS pages The access permission for Guest is defined by accounts with the administrator security level in the Security panel In the Accounts page click the Security icon to view the access permission settings for the Guest Configuration 4 1 e View Select this item to assign Guest the permission for viewing the individual page e Manage When this item is selected the View item is selected simultaneously Thus the Guest has the permission to view and manage the current page When the View item is checked off the Manage is checked off simultaneously Only the administrator can modify the administrator account s information The administrator s privilege can not be changed The account with the Administrator role level has the authority to add accounts and modify the information of the other accounts except the accounts names The accounts with role level of Guest can not access the Account page by default If the administrator assigns Guest the manage permission for this page the Guest can only modify the password phone number and E Mail address The following table shows the default access permission of Guest SMS Securit Description Guest Information M View l Manage SMS Event Log I View F Manage IPMI Event Log M view l Manage Event F
34. s The administrator should check it at intervals to avoid the using up of the event log space 5 4 2 Automatic Responses to the Events SMS realizes automatic reactions to system events through the following mechanisms SMS Event Trigger SMS provides a event trigger mechanism For a specific pre defined event in the SMS event list you can define the event notification manners and responding actions of the SMS agent Thus once this event occurs the SMS agent will respond accordingly by sending notifications and carrying out designated actions launch an executable file root the server or shut down the server The hardware damage can thus be avoided to the largest extent automatically thus realizing the unattended hardware management The administrator will also be able to acquire such information at the very early time Caution Be cautious when you set reboot or shutdown for events like CPU usage exceeds Fi the threshold in the event trigger Otherwise the server may repeatedly reboot or shutdown since such kind of events may occur easily SMS Application 5 6 IPMI PEF Platform Event Filter When BMC receives an event message it will apply the event to PEF Platform Event Filter PEF provides a mechanism for configuring the BMC to take selected actions on event messages that it receives or has internally generated These actions include operations such as system power off system reset as well as triggering the
35. s the Windows setup kit and Linux RPM for console redirect depending on the operating systems 5 6 2 Access Permission According to the specification of IPMI 2 0 BMC manages its own accounts and passwords which are independent to the security of operating system SOL uses IPMI accounts to login the remote host server and only the administrators can access SOL For more information about IPMI accounts please refer to Chapter 4 2 Creating IPMI Accounts SMS Application 5 9 5 7 Reboot or Shutdown of the Remote Server With SMS the administrator can reboot or shut down a remote server conveniently and never need bother to operate on field A Caution When multiple software power control commands are sent to the operating gt system all of them will be accepted and the executing result will be returned with success message But actually only the first one has been carried out SMS Application 5 10 Appendix A Frequently Asked Questions This chapter provides information about frequently asked questions and answers to them Tl D Q D lt gt m a D Q O D N f O S N Appendix A Frequently Asked Questions 1 Where can I view system health Can I do something for it In the Information gt System Status page you can view the utilization status of CPU memory and partition the network traffic and the IPMI sensors current status You can set the thresholds for CPU memor
36. tchdog enable XX 60 6000 sec watchdog XX one 4 oon macnn l Values for action pwcycle reboot shutdown none Some parameter might not acquire data on some models smscli get mailcfg loginname loginpwd used for setting ESMTP mail server mailefg smscli set mailcfg lt ip XX port XX port scope 0 65535 NOE es Ogee tk Ree from mail address of mail sender loginpwd X X to mail address of mail receiver smscli get trigger id XX The id number for a specific trigger is fixed and can not f be changed It can be acquired through the command trigger smscli set trigger id XX lt smscli get trigger action XX smslog XX Browsing SMS sendmail X X sendtrap X X gt action designates the action to be taken when this trigger is activated smscli set trigger id XX lt Values for action reboot shutdown runapp none For action runapp program X X action runapp the program name and necessary argument X X smslog XX parameters should be provided sendmail XX sendtrap XX gt Values for smslog sendmail sendtrap yes no 3 2 Display Requirements It is recommended to adopt 1024 768 resolution and 24 bit colors on the client Some part of the screen will be out of view if the client resolution is too low 3 3 Security Certificate Settings 3 3 1 Security Certificate Settings in Windows When you first log on SMS you need to perform the following procedures to make security settings 1 Type
37. the URL https 55x xxx 6569 local or https ae ak kkk 1 6569 remote of SMS in the address box of the browser 2 The Security Alert dialog box appears Click View Certificate to view and install the security certificate Security Alert x Information you exchange with this site cannot be viewed or fe changed by others However there is a problem with the site s security certificate ity The security certificate was ieued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority The secunty certificate date is valid The name on the security certificate does not match the name of the site Do you want to proceed Browsing SMS 3 4 3 The Certificate dialog box appears To view the certificate information click the Details or Certification Path tabs To install the certificate select the General tab and click Install Certificate zixl General Details Certification Path Certificate Information This C4 Root certificate is not trusted To enable trust install this certificate in the Trusted Root Certification Authorities store Issued to IESC Issued by IESC alid from 9 13 2004 to 9 11 2014 Install Certificate Issuer Statement Browsing SMS 3 5 4 The Certificate Import Wizard starts Click Next to continue Certificate Import Wizard x Welc
38. to 1 enter the user name and the password The default user names for Windows and Linux are administrator and root respectively The passwords are the same as those of the system accounts 2 press Logon To read the online help of SMS click on the Help button Browsing SMS Chapter 4 O e Q 9 r e Configuration This chapter provides information about SMS configuration 4 Configuration 4 1 Creating SMS Accounts An SMS account is created from existing OS accounts There might be two possibilities when you create new SMS accounts e The OS account already exists e The OS account does not exist 4 1 1 Adding an SMS Account from an Existing OS Account In the SMS Account page click on Add New Account to add a new account An account may contain all or some of the following information e Account Name The valid existent OS accounts are included in the list You can select one from it e Role Level Select the security level for the account Guest or Administrator e Phone Number Input the contact phone number of the account e E Mail The E Mail address of the account 4 1 2 Adding an SMS Account from a Non existing OS Account In this case you need to create the OS account at first and then add the SMS account based on the newly created OS account Please refer to 4 1 1 Adding an SMS Account from an Existing OS Account 4 1 3 Setting Security Levels for the SMS Account
39. tus e g CPU Usage Level OK In this case administrator or others in charge will get a full scope understanding or control of the individual server SMS events are classified into three severity levels which from low to high are informational warning and critical An IPMI event reports the status change of IPMI system You can view the system events mainly through the following ways e SMS Report You can designate SMS to report the server status information and the software managing information at regular intervals The report may contain information of the following major categories based on users selection Status and Summary Hardware Inventory Dynamic Information Schedule Task Status Events and Account For different purpose of the reports you can select different categories of content SMS Application 5 5 Once you ve defined the schedule and the recipients the reports will be sent out via the mail server at the defined time and interval SMS Event Log The SMS event log records the SMS system events by sequence of occurring time Besides viewing the events information in this page the administrator can also confirm the events once they are dealt with properly For specific types of events the administrator can view or modify the responding actions and the threshold values IPMI Event Log IPMI Event Log records the important hardware events or errors of the IPMI sub system for the reference of maintainer
40. u need to find the SNMP service Windows or etc snmp Linux and add the trap destination Then make sure the checkbox of Send Trap is checked in SMS gt Configuration Does SMS support SNMP management How Yes it does In Windows 32 bit for example you can load the MIB definition file SMS MIB in the sub directory systemroot system32 snmpconfig of your setup directory But in Linux the Net SNMP with version 5 0 7 or above has got rid of the node for sub SNMP so SMS only supports Net SNMP with version 5 0 6 or lower and in this case the MIB file is sms mib in usr local Hewlett Packard sms snmp Frequently Asked Questions A 2 12 13 14 15 16 17 18 Does SMS support WMI management How Yes it does You can use the standard interfaces of Microsoft WMI SDK The name space is iesc_sms You can use WMI CIM Studio of the WMI SDK to connect and see Why can t I log in SMS If you can not log in SMS maybe it is caused by the account restrictions Please check the OS security policy and the account properties Why can t I receive mails from SMS Please make sure that the mail server supports SMTP and or ESMTP For ESMTP you need to input the account name and password in Configuration gt SMS Configuration For SMTP you can not input them Then you can test the mail server with the Mail Testing function If it still fails please contact the administrator to confirm whether the port numbe
41. y partition and IPMI sensors in the Event Management gt SMS Threshold so that warnings will be issued and recorded in the event log when the thresholds are exceeded or lowered In the SMS Event Trigger page you can also command the SMS agent to take responding actions and send mails when the abnormal events occur 2 What s the difference between the SMS event log and IPMI event log The SMS event log belongs to the SMS software which records the status changing and abnormal information of the hardware and software for reference IPMI event log is maintained by the IPMI firmware The hardware health status monitoring information will be recorded in a non volatile storage space for reference 3 What s the difference between the SMS event trigger and IPMI event filter The SMS event trigger is a mechanism for carrying out a set of actions through software when an event happens The IPMI event filter 1s a mechanism for triggering protection actions on IPMI system through hardware For example when the CPU temperature rises to the threshold the IPMI sub system will shut down automatically to protect CPU which will greatly affect the operating system It s much safer to use SMS event trigger to notify the event and shut down the server 4 What s IPMI policy IPMI policy is a component of IPMI event filter It defines the destination IP addresses and alert string for sending PET SNMP trap over network when IPMI sub system detects a
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