Dell R2 Important information
Contents
1. Microsoft discusses this issue in Microsoft Knowledge Base article 911924 which is available on the Microsoft Support website located at support microsoft com K NOTE A hotfix for this issue is installed on your system by Dell If the operating system must be reinstalled see the Microsoft Knowledge Base article 911924 on how to reinstall this hotfix In the MMC Open Mode appears as Read when the user has Read Change permission If the permissions are changed in Share folder management to Read Change and a user logs into the system from a different machine and tries to access the share the following events occur The file shows Open mode as Read instead of Read Write even though the user has Read Change permission on that shared folder The Open mode is Read even for a domain administrator who has Full control permission on that folder The user can modify the contents of the file This behavior is normal as designed by Microsoft For additional information contact Microsoft Support Enabling Microsoft Clustering Services MSCS on a Windows Storage Server 2003 R2 x64 Edition system requires reinstalling some of the pre installed components This section provides information to enable clustering on a Windows Storage Server 2003 R2 Edition operating system Uninstalling Microsoft Services for NFS Click Start Settings Control Panel Add or Remove programs Select Add Remove Windows Compon2. 10 Troubleshooting 19 General Troubleshooting Issues 19 Troubleshooting Matrix 21 Troubleshooting Hardware RAID 26 Other Documents YouMayNeed 28 Index ois ee eee I AE ase Oly ev ae E 31 Contents Contents This document provides important information about the Microsoft Windows Storage Server 2003 R2 x64 Editions With SP2 operating system that is installed on your Dell PowerEdge storage server The following topics are discussed in this document e Supported Configurations e Minimum hardware and software requirements e Supported Intel Extended Memory 64 Technology EM64T features Known issues e Troubleshooting e Other documents you may need Supported Configurations Table 1 1 provides a matrix of supported configurations for the Windows Storage Server 2003 R2 x64 Express Workgroup Standard or Enterprise Editions With SP2 Table 1 1 Support Matrix Support Express Workgroup Standard Enterprise Drive 1 2 14 Any Any Internal Only Internal Only Redundant Array Software Software or Hardware Hardware of Independent RAID Hardware RAID RAID Disks RAID RAID Processors Single Single 1 4 1 8 External Storage Cluster PowerEdge 830 PowerEdge 840 PowerEdge 2900 PowerEdge 2950 GR GIE amp GRERS HRS ERR QARES G ag Supported BE Not supported Important Information 5 See the Dell End User License Ag
3. Enterprise You can always refer to the Certificate of Authenticity COA label on the side of the system to confirm what operating system edition was installed on your system when you ordered it from Dell If you upgraded your operating system using a Dell supported upgrade offering the COA label should have been replaced with a new label during the upgrade process When the System Event Log exceeds its quota limit the quota status appears as Warning and the log status appears as Information Microsoft addresses this issue in Microsoft Knowledge Base article 915182 which is available on the Microsoft Support website located at support microsoft com The Quota Limit entry is not consistent The Quota entry is not reflected correctly in Windows Explorer In an Windows Storage Server 2003 R2 x64 Edition MMC the quota limit fora volume is set to 200MB while Windows Explorer is set to No Limit The MMC and Windows Explorer should reflect identical Quota Limit information Microsoft addresses this issue in Microsoft Knowledge Base article 915042 which is available on the Microsoft Support website located at support microsoft com Important Information Selecting Microsoft Windows Storage Server 2003 R2 x64 Unattended Installation mode requires you to provide a PID Windows Storage Server 2003 R2 x64 Editons use System Locked Preinstall SLP which does not require you to enter a Product ID However when you select Microsoft W
4. flash activity LEDs on the pattern indicates that PowerEdge storage the RAID volumes are Wait at least 5 minutes and then try to reconnect to the PowerEdge storage server server are blinking being rebuilt green The PowerEdge You may not be The PowerEdge storage server storage server may not allowing enough time be booting properly for the PowerEdge storage server to boot or a system alert may be occurring requires at least 5 minutes to boot Connect a monitor to the PowerEdge storage server or use console redirection to view the boot routine of the system If a system alert occurs system message beep code or hard drive status LEDs during boot see Indicators Messages and Codes in the Installation and Troubleshooting Guide for information on resolving the problem Power on self test A number of POST does not conditions can cause a occur when the system beep code during is turned on or POST rebooted but a beep code is heard Write down the number of beeps and see Indicators Messages and Codes in the Installation and Troubleshooting Guide for information on resolving the problem Important Information 23 Table 1 7 Troubleshooting Matrix continued Issue Possible Cause Resolution POST does not occur The BIOS may need to Without disconnecting the when the PowerEdge be updated or a power source reboot the storage server is turned memory module or PowerEdg
5. C shows the Distributed File System DFS menu and the Services and Applications menu which is not part of the Express Edition installation According to Microsoft this is behaving as designed which is consistent with the Windows 2003 code base Microsoft does not have plans to release any fixes or workarounds for this issue Older versions of QLogic SANSurfer and NFS Services have inter operability issues The QLogic SANSurfer which installs it s own PortMapper service uses port 111 the same port that is used by Microsoft Portmap exe and is a required service for NFS Installing SANSurfer causes services dependent on Microsoft Portmap exe like NFS to fail This issue has been resolved in SANSurfer builds that are greater than version 2 0 30 Build67 When you add a printer to a Windows Storage Server 2003 R2 x64 Edition MMC the printer disappears when you close and then reopen the console When you open the Windows Storage Server 2003 R2 MMC select Print Management Print Servers Add Remove servers Add server add a new network printer and then close and reopen the console the new network printer disappears However if you click Start and select Settings Printers and Faxes the network printer is available The Windows Storage Server 2003 R2 x64 Editions operating systems include a custom MMC snap in and the print management feature will not allow users to save new network printers Important Information 13 14
6. ELL1234567 You can find the service tag on the top cover of the PowerEdge storage server After using Remote The PowerEdge Desktop to connect to storage server is set to my PowerEdge storage English the default server I am unable to language type using my native Most character sets are installed by default on your system If your language character set is not installed you can install your native language character language set from the Multilingual Support media that was shipped with your system The PowerEdge The DHCP server may If the PowerEdge storage server storage server is have issued a new has been powered down for a attached toa DHCP DHCP address to the network but I cannot PowerEdge storage connect toit through server the MMC period of time predetermined by the DHCP server the PowerEdge storage server acquires a new DHCP address from that server The DHCP server may not have yet replicated the new address with the PowerEdge storage server name Wait approximately 15 minutes for the address to be replicated and then try connecting again or try connecting to the PowerEdge storage server again using the IP address Important Information 25 Table 1 7 Troubleshooting Matrix continued Issue Possible Cause Resolution I cannot connect to the PowerEdge storage server using a static IP address You may be using the wrong address syntax Ensure that you are corr
7. MC May Fail to Launch or Takes a Long Time to Launch The NFS MMC occasionally opens before the remote management service is completely initialized causing the NFS MMC to time out You can work around this issue by restarting Windows Storage Server 2003 R2 x64 MMC Unable to create an Active File Screen or Hard Quota for the System Volume The FSRM File Screening option and the Quota Management option do not allow the administrator to create an Active File Screen or a Hard Quota for the System Volume Even though the administrator selects Active in File Screen or Hard Quota in Quota Management while creating a File Screen or setting a Hard Quota for the System Volume the file screening type appears as Passive for File Screen and the Quota type appears as Soft Quota after they are created The Edit File Screen or Quota option does not allow you to change the file screening type to Active or the Quota type to Hard Quota This issue occurs only while creating a File Screen or a Quota type for the System Volume Microsoft addresses this issue with Microsoft Knowledge Base article 915450 which is available on the Microsoft Support website located at support microsoft com Important Information Unable to delete folders from mounted volumes At Windows Storage Management Console File Server Management expand Disk and Volume Management Using Disk Management create a new primary partition and mount it as an empty NTFS folder in an exis
8. Manage software products if it is a supported localized Dell OpenManage version If your Dell OpenManage version is not a supported localized version the windows and panes will display in English Important Information 17 18 File groups and file screen exception rules are not behaving as expected When you create new file groups the following items and actions may not behave as expected File screen exception rules Templates and template copies Applying file groups to folders and subfolders These items and actions function as designed by Microsoft however the configuration rules can be confusing See the Microsoft Windows Storage Server 2003 R2 x64 Edition documentation and associated online help for information about the expected behavior when applying file groups and exceptions Services for Unix driver prompts that the driver is not signed When installing and configuring the Services for Unix support on Windows Storage Server 2003 x64 Editions systems you may be prompted that the driver is not signed Microsoft addresses this issue in a hotfix and in Microsoft Knowledge Base article 915915 which is available on the Microsoft Support website located at support microsoft com K NOTE The hotfix is preinstalled on your system by Dell If the operating system must be reinstalled see the Microsoft Knowledge Base article 915915 on how to reinstall this hotfix Some backup solutions do not support x64 operatin
9. Microsoft Windows Storage Server 2003 R2 x64 Editions With SP2 Important Information www dell com support dell com Notes and Notices K NOTE A NOTE indicates important information that helps you make better use of your system NOTICE A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem Information in this document is subject to change without notice 2007 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge and OpenManage are trademarks of Dell Inc Intel Pentium Xeon and Speedstep are registered trademarks of Intel Corporation Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own July 2007 Rev A00 Contents Supported Configurations 5 Minimum Hardware and Software Requirements 6 BIOS and BMC Firmware 6 Hardware and Software RAID 7 System Firmware and Drivers 8 System Hardware 9 Supported Intel EM64T Features 9 Known Issues
10. The names Windows Server 2003 Windows Server 2003 R2 Windows Storage Server 2003 SP1 and Windows Storage Server 2003 R2 may be interchanged during the upgrade process within the system properties and in other areas within the operating system This is a known issue and occurs as designed by Microsoft Unable to differentiate between Microsoft Windows Storage Server 2003 R2 x64 Express Workgroup or Standard Editions Windows Storage Server 2003 R2 x64 Express Workgroup and Standard Edition operating systems are all based on the Standard Edition media This means that in My Computer Properties the Express and Workgroup Editions are displayed as the Standard Edition However the features installed are only those features supported in the edition you Important Information 15 16 purchased Microsoft currently does not provide a programmatic method to determine what operating system edition is installed During reinstallation or upgrade Standard Edition will be displayed on all screens instead of Express or Workgroup To determine the edition of your operating system Open the Windows registry using the regedit utility Open the following folder in the registry HKEY_LOCAL_MACHINE Software Microsoft Server Appliance The value of the edit ion DWORD determines your operating system edition The DWORD values for the operating system editions are 0 Express 1 Workgroup 2 Standard and 3
11. ation about the number of open files is not shown correctly after a session is closed and reopened The number of Open Files section under Share Folder Management Shared Folders Sessions is not shown correctly after the session is closed and re established The number of open files still shows 0 after the same session is closed and reopened It shows that a session has been established between the Network Attached Storage NAS system and the shared folder file but does not update the number of open files as 1 The operating system is fully functional even though the session is not updated properly The File Screening management feature of FSRM does not block a file when a user renames and copies the blocked file File Screening does not block a file after a user renames and copies the blocked file into a specified folder or volume File Screening checks only for the filename during the file screening when a user tries to copy the blocked files If a user renames the blocked file and tries to copy it File Screening does not block the file it allows the user to copy the file into the specified folder or onto a volume This issue occurs with both Active and Passive screening types According to Microsoft this behavior is not an issue but is working as designed Microsoft does not have plans to release any fixes or workarounds for this issue Multiple clients are allowed to open and edit the same shared file simultaneously Multi
12. ation and Troubleshooting Guide Does the power LED show that the PowerEdge storage server is turned on Ensure that the power cable is connected to the PowerEdge storage server and a power source and that the PowerEdge storage server is turned on e Are the link LEDs on the back of the PowerEdge storage server and any network switches to which it may be connected illuminated Ensure that the Ethernet cable is securely connected to the PowerEdge storage server and a functioning Ethernet jack e Are you using a standard Ethernet cable to connect to the network Do not use a crossover cable e Have you allowed enough time for the PowerEdge storage server to boot The PowerEdge storage server typically takes several minutes to boot Does the PowerEdge storage server boot completely Connect a keyboard mouse and monitor to the PowerEdge storage server and observe the boot process e Are the LEDs for all four hard drives on the PowerEdge storage server lit If the status LEDs are not all lit you may have a failed hard drive Reconfiguring Your System After a Hard Drive Failure This section provides information about reconfiguring your RAID 1 mirrored storage system in the event of a hard drive failure See your system documentation for information on hard drive failures and replacing a failed hard drive 20 Important Information Reconfiguring Mirrored Volumes 1 Launch the Disk Management utility 2 Remove any mirrored
13. ce 9 supported configurations 5 Index 31 T troubleshooting 19 general issues 19 matrix 21 troubleshooting issues Netscape Navigator 27 troubleshooting tools pinging an appliance 19 using LEDs and beep codes 20 using My Network Places 19 XD 7 32 Index
14. ck Start Run and type cmd 2 At the command prompt in the cmd exe window type ping system_name and then press lt Enter gt If you can ping the PowerEdge storage server but cannot access it through the MMC your PowerEdge storage server might still be booting into the Windows Storage Server 2003 R2 x64 operating system and may not have started the Microsoft Internet Information Services IIS K NOTE It may take several minutes for the PowerEdge storage server to boot depending on your configuration and the amount of storage attached to the system My Network Places If you have a client system running Windows 2000 Windows 2003 or Windows XP on the same subnet as the PowerEdge storage server double click My Network Places Browse through the network and locate your PowerEdge storage server Important Information 19 System LEDs and Beep Codes If your PowerEdge storage server is not booting or responding properly you can diagnose some problems using the system s LEDs and beep codes For more information about the LEDs and beep codes see your system s Installation and Troubleshooting Guide Troubleshooting Software RAID PowerEdge Storage Servers This section provides checks and solutions to try before you reinstall your operating system or replace a hard drive Some of the checks require you to observe the LEDs on the front and back of the PowerEdge storage server For more information about the LEDs see your Install
15. e storage server by on or rebooted and a microprocessor needs pressing beep code does not to be reseated or lt Ctrl gt lt Alt gt lt Delete gt You occur replaced may need to repeat this key combination several times If the system now POSTS upgrade the BIOS to the latest version If the system still does not POST try booting the system with each individual memory module See the Installation and Troubleshooting Guide for more information If the system does not boot with a certain memory module installed then that module is defective If the system does not POST with any of the memory modules reseat the processor as explained in the Installation and Troubleshooting Guide If the system does not boot try replacing the processor with a working processor If the system does not boot the system board may be defective See Getting Help in the system Installation and Troubleshooting Guide 24 Important Information Table 1 7 Troubleshooting Matrix continued Issue Possible Cause Resolution I do not know the The name of the Double click My Network Places name of my PowerEdge storage on the desktop of the client PowerEdge storage server can be viewed in system and look for PowerEdge server My Network Places storage server name The default name for the PowerEdge storage server is DELLxxxxxxx where xxxxxx is the system s service tag For example if the service tag is 1234567 the system name is D
16. ectly entering the correct address in the syntax A PowerEdge storage server has been moved to a new network or new subnet and I cannot connect The connection settings may need to be refreshed If the PowerEdge storage server is using DHCP open a command line on the system and use the ipconfig utility to release and renew the IP address If DHCP is not being used verify that all PowerEdge storage server network interface settings are correct After reinstallation a message displays that says An error has occurred during installation Please see the Windows Event Log for details Either an error occurred while installing a component during the reinstallation or the reinstallation was interrupted See the Windows Application Event Log and the c dell install error tag file to determine which error occurred during the reinstallation and then reinstall your system again Troubleshooting Hardware RAID Table 1 8 provides for troubleshooting your internal hardware RAID controller card Disregard this information if you have a software RAID or an external storage PowerEdge storage server 26 Important Information Table 1 8 Troubleshooting Your Internal RAID Controller Card Resolution Issue Possible cause The status LED on a A hard drive is hard drive on my offline on the PowerEdge storage CERC SATA controller which is most likely caused by a failed hard drive ora disc
17. ents Deselect the checkbox Microsoft Services for NFS when the screen appears and click OK Click Finish to complete uninstall procedure Refer Microsoft Clustering documentation to enable Microsoft Clustering Services Important Information Installing Microsoft Services for NFS Click Start Settings Control Panel Add or Remove programs Select Add Remove Windows Components Select Network File and Print Services and click Details Select Microsoft Services for NFS and click Details Select the following checkboxes to enable the components for installation Client for NFS Microsoft Services for NFS Administration RPC External Data Representation RPC port mapper Server for NFS Server for NFS Authentication and User Name Mapping Click OK Click Finish to complete the installation procedure Dell OpenManage Server Administrator and the System Update Utility SUU support matrix do not list Microsoft Windows Storage Server 2003 R2 x64 Editions With SP2 as a selectable operating system This issue occurs as designed and is documented in the Dell OpenManage 5 0 and above software releases To install OpenManage Server Administrator or to run the System Update Utility on Windows Storage Server 2003 R2 x64 With SP2 the option to be selected is Windows Server 2003 R2 The names of other editions of the operating system may display during the installation or upgrade process
18. g systems Some backup service providers do not support running the data agent local on an x64 operating system These service providers support Windows Storage Server 2003 x64 Editions because the NAS system can be connected to a dedicated x86 backup server as a supported configuration For x64 systems the supported backup solutions include network based backup connected to any dedicated backup server or directly attached to the backup using native operating system tools System shows a blue screen with NFS shares connected to a Windows Storage Server 2003 R2 x64 Editions With SP2 system running on heavy stress This is behaving as designed by Microsoft and is seen on systems with faster bus and processor speeds Microsoft addresses this issue in Microsoft Knowledge Base article 918245 which is available on the Microsoft Support website located at support microsoft com Important Information Troubleshooting This section provides the following information for troubleshooting your PowerEdge storage server General troubleshooting issues e Troubleshooting matrix e Troubleshooting hardware RAID General Troubleshooting Issues This section provides general information about troubleshooting your PowerEdge storage server Ping Your PowerEdge Storage Server If you are unable to connect to the PowerEdge storage server using the MMC try to ping the PowerEdge storage server doing the following from a client system 1 Cli
19. indows Storage Server 2003 R2 x64 Unattended Installation the installation procedure does not recognize the correct OEM files and requires you to enter a PID If you enter the COA PID the operating system prompts you to activate your Windows license The unattended installation is not compatible with SLP media As a result you must activate your Windows software Server Administrator does not provide a selection for the Windows Storage Server 2003 R2 x64 Edition With SP2 operating system If you use the Server Assistant media to reinstall the Windows Storage Server 2003 R2 x64 Edition With SP2 operating system the operating system title does not appear in the interface as an installation selection To work around this issue select Windows Server 2003 R2 x64 During the installation procedure a dialog box appears stating that the Windows Server 2003 R2 x64 Edition will be installed However when Server Administrator identifies your system as a PowerEdge storage server system the Windows Storage Server 2003 R2 x64 Edition With SP2 operating system will be installed Open Manage installer is in English even though the OS is localized When installing Dell OpenManage software on a Windows Storage Server 2003 R2 x64 Edition operating system that is localized the OpenManage installer will run in English even though the operating system is localized Once the installer is complete the windows and panes will be localized in the Dell Open
20. listed in Table 1 1 that are shipped by Dell support software RAID configurations with an 8 GB partition and hardware RAID configurations with a 12 GB operating system partition by default Supported Intel EM64T Features PowerEdge systems based on Intel EM64T support the following features in the Windows Storage Server 2003 R2 x64 Editions operating systems e Data Execution Prevention DEP which requires XD supported processors These processors have shipped with supported PowerEdge systems since October 2004 System Balanced Processor Power and Performance which leverages EIST on supported Intel processors Support for this operating system feature depends on the processor model frequency and stepping DEP and Server Balanced Processor Power and Performance are new features available in the Windows Storage Server 2003 R2 x64 Editions operating systems that require hardware support Important Information 9 Known Issues This section describes known issues and problems related to the optional components in the Windows Storage Server 2003 R2 x64 Editions With SP2 operating systems For information about other Windows Server 2003 issues not related to the Windows Storage Server 2003 R2 x64 Editions With SP2 components see the Important Information document for Windows Server 2003 R2 x64 Editions located on the Dell Support website at www dell com ostechsheets 10 Network File System NFS Microsoft Management Console M
21. m or documentation or advanced technical reference material intended for experienced users or technicians Table 1 9 lists the Windows Storage Server 2003 R2 x64 Editions documentation that is available for your PowerEdge storage server These documents are available on the Dell Support website located at www dell com ostechsheets 28 Important Information Table 1 9 Other Documents You May Need Title Description Getting Started Guide Provides setup and general information for installing the Windows Storage Server 2003 R2 x64 Editions operating systems Administrator s Guide Provides information about completing the configuration procedures on your system and a general overview of Windows Storage Server 2003 R2 x64 Editions features Upgrading Your Software Provides information about upgrading the Windows Storage Server 2003 R2 x64 Editions operating systems Important Information 29 30 Important Information Index baseboard management controller See BMC BIOS minimum requirements for EIST support 7 minimum requirements for XD support 7 BMC 6 c configurations supported 5 data execution prevention See DEP 9 DEP 9 E EIST 7 Enhanced Intel SpeedStep Technology 6 See EIST H hardware configurations 9 l Intel 7 9 Intel EM64T features 9 K known issues 10 memory 9 Microsoft 9 native and non native 8 S Server Balanced Processor Power and Performan
22. on 21 Other Documents You May Need NOTICE The Product Information Guide provides important safety and regulatory information Warranty information may be included within this document or as a separate document The Rack Installation Guide or Rack Installation Instructions included with your rack solution describes how to install your system into a rack The Administrator s Guide provides information about completing the configuration procedures on your system and a general overview of Windows Storage Server 2003 R2 x64 features The Getting Started Guide provides an overview of initially setting up your system The system s User s Guide provides information about system features and technical specifications Systems management software documentation describes the features requirements installation and basic operation of the software Operating system documentation describes how to install if necessary configure and use the operating system software Documentation for any components or controllers you purchased separately provides information to configure install components and troubleshoot these components Updates are sometimes included with the system to describe changes to the system software and or documentation K NOTE Always read the updates first because they often supersede information in other documents Release notes or readme files may be included to provide last minute updates to the syste
23. onnected data power cable to the drive or due to a bad controller server is blinking amber Run the Dell online hard drive diagnostics If the diagnostics do not indicate a problem shut down the PowerEdge storage server Ensure that the power and data cables are correctly connected to the hard drive and then reboot the system See the Dell OpenManage Server Administrator documentation on the system s Resource CD for more information about how to run the diagnostics If the application fails replace the hard drive The controller is not being detected The PowerEdge storage server hangs during POST Shut down the PowerEdge storage server Check the PCI riser card connection to the CERC SATA card and ensure that it is seated correctly Also check the cable and power connections for the hard drives If the system still hangs perform the following steps 1 Shut down the PowerEdge storage server 2 Check the PCI riser connection to the CERC SATA card 3 Try installing the CERC SATA card in the other PCI slot if available 4 If the system can now see the card replace the riser card The CERC SATA card cannot see any hard drives attached to the system The hard drives are not connected correctly Shut down the PowerEdge storage server Reseat the CERC SATA card and make sure that power and data cables from each of the hard drives are connected to the CERC SATA card correctly Important Informati
24. ple clients are allowed to open and edit same shared file simultaneously when they are accessed from different client systems If you create a folder copy a text file on the NAS system and share the folder with multiple users that have Full control or Read change permissions on that folder and then you open the text file you can log in from one client system using the user ID that has Full control or Read change permission and access that text file You can modify the file and save that file from the client system This issue does not occur when the user opens the already opened text file from the client system The client user is able to delete that file when the file is opened by some other user on Important Information another client system This issue occurs with files in txt and bmp formats The correct behavior occurs on all Microsoft Office files such as Word Excel and PowerPoint files According to Microsoft this behavior is not an issue but is working as designed which is consistent with the Windows 2003 code base Microsoft does not have plans to release any fixes or workarounds for this issue Workgroup Edition NAS when connected to the Express Edition NAS MMC console is not consistent When the Windows Storage Server R2 x64 Workgroup Edition NAS system s MMC is connected to the remote Express Edition NAS MMC console it expands and shows the information that is not part of the Express Edition NAS console The MM
25. reement for Microsoft Software for specific information about supported configurations and software functionality limitations NOTICE To prevent the possibility of a virus on your network it is recommended that you use a different system to download any recommended patches hotfixes and service packs from the Microsoft Support website located at support microsoft com Before you install the updates on your system ensure that the system is attached to your network Minimum Hardware and Software Requirements This section provides the minimum hardware and software requirements for supporting the Windows Storage Server 2003 R2 x64 Editions With SP2 operating systems on the PowerEdge storage server It is strongly recommended that you use the latest BIOS firmware and drivers located on the Dell Support website at support dell com support downloads or on the latest version of the Dell PowerEdge Service and Diagnostic Utilities media BIOS and BMC Firmware Table 1 2 provides a list of PowerEdge systems that support the Windows Storage Server 2003 R2 x64 Editions With SP2 operating systems and the minimum supported versions of the BIOS or Baseboard Management Controller BMC version Table 1 2 Minimum Supported BIOS BMC Versions System BIOS BMC Version PowerEdge 830 AOI PowerEdge 840 A00 PowerEdge 2900 A00 PowerEdge 2950 A00 6 Important Information Table 1 3 lists the minimum BIOS revision required for Execu
26. rsion in OS Cost Effective Raid 4 1 0 7403 4 1 1 7033 No Controller CERC SATA 6CH PowerEdge expandable A00 A00 No Raid controller PERC 5 i PERC 5 E A00 A00 No Serial Attached SCSI A01 AOl No SAS 5 iR See the Dell support website at support dell com to download the latest firmware and driver versions for your operating system K NOTE The drivers and firmware are located on the Dell PowerEdge Service and Diagnostic Utilities media the Dell PowerEdge System Support media and at the Dell Support website at support dell com These are pre configured factory default partition sizes for the operating system and are not related to the capacity of any RAID You can download non native drivers and utilities from the Dell Support website at support dell com support downloads or from the Dell PowerEdge Service and Diagnostic Utilities media that shipped with your PowerEdge system 8 Important Information System Hardware Table 1 6 lists Microsoft s minimum requirements and recommended hardware configurations for Windows Storage Server 2003 R2 x64 Editions With SP2 Table 1 6 Microsoft Required Minimum and Recommended Hardware Configurations for Windows Storage Server 2003 R2 x64 Editions With SP2 Supported Hardware Configurations Minimum Recommended Intel EM64T based Xeon 2 80 GHz 3 60 GHz Intel EM64T based Pentium 3 20 GHz 3 60 GHz Memory 512 MB 512 MB Disk space 4 GB 4 GB K NOTE The PowerEdge systems
27. te Disable XD and Enhanced Intel SpeedStep Technology EIST support Table 1 3 Minimum BIOS Revision Required for XD and EIST Support on Dell PowerEdge Systems System Minimum BIOS revision Minimum BIOS revision required for XD support required for EIST support PowerEdge 830 AOI A01 PowerEdge 840 A00 A00 PowerEdge 2900 A00 A00 PowerEdge 2950 A00 A00 Hardware and Software RAID Table 1 4 lists the supported PowerEdge redundant array of independent disks RAID configurations for Windows Storage Server 2003 R2 x64 Editions With SP2 operating systems Table 1 4 Supported PowerEdge RAID Configuration on Windows Storage Server 2003 R2 x64 With SP2 System Hardware RAID Software RAID External RAID PowerEdge 830 3 gA 32 PowerEdge 840 gF 7 PowerEdge 2900 g7 ar gr PowerEdge 2950 yA pra gg Supported Not supported K NOTE See Table 1 1 for a list of operating system editions supported for each platform Important Information 1 System Firmware and Drivers Table 1 5 lists the minimum supported system firmware and driver versions native and non native for supported RAID controllers Native drivers are included with the operating system non native drivers are not included with the operating system Table 1 5 Minimum Required System Firmware and RAID Controller Driver Versions Product and Supported MinimumRequired Minimum Required Driver Included Platforms Firmware Version Driver Ve
28. ting volume After mounting a volume as a folder copy files and folders into it Then if you try to delete any of the folders the following error message is displayed Cannot Delete folder Access is denied Make sure the disk is not full or write protected and that the file is not currently in use For details see Microsoft Knowledge Base article 243514 which is available on the Microsoft Support website at support microsoft com On Microsoft NET Framework 2 0 x64 an Msilnstaller error has occurred in the Application log After the installation of your Windows Storage Server 2003 R2 x64 Edition With SP2 is completed the following Msilnstaller error and warnings may be displayed in the Application log Product Microsoft NET Framework 2 0 x64 There is a problem with this windows installer package Please refer to the setup log for more information The event ID of this error is 10005 Source Msilnstaller The following warning is also displayed with the previous error message Source WinMgmt Event ID 37 WMI ADAP was unable to load the c windows Microsoft NET Framework v2 0 50727 asp net_perf dll performance library due to an unknown problem within the library 0X0 Microsoft has addressed this issue in hotfix number 909613 and in a Microsoft Knowledge Base article which is available on the Microsoft Support website located at support microsoft com Important Information 11 12 The inform
29. ve this listing share and folder from is not deleted by the from the listed shared folders in my PowerEdge storage MMC the FTP section of the MMC server However when T use Remote Desktop to confirm the removal I can still see the shared folder in the FTP section of the MMC I cannot connect to or The PowerEdge Wait at least 5 minutes for the ping the PowerEdge storage server has not PowerEdge storage server to storage server after finished booting finish booting turning it on The NIC LED onthe A network connection Ensure that a network cable is front panel of the problem exists properly connected to one of the PowerEdge storage NIC connectors on the back server is not lit panel of the PowerEdge storage server Do not use a crossover cable If the NIC LED is still not lit see Troubleshooting an Integrated NIC in your system Installation and Troubleshooting Guide The monitor screen is The video cable may Inspect the video cable blank when connected not be connected connection and ensure that the to the PowerEdge securely or the monitor cable is connected properly to storage server may be faulty the PowerEdge storage server Try to connect to the MMC using a client system If the client system is able to connect to the MMC replace the monitor 22 Important Information Table 1 7 Troubleshooting Matrix continued Issue Possible Cause Resolution All four hard drive The green
30. volumes from the missing failed disk K NOTE A failed hard drive is labeled as missing in the graphical view Delete any volumes displayed in the missing disk Delete the missing disk by right clicking the disk Click Remove Disk 5 Upgrade the new disk from basic to dynamic Troubleshooting Matrix Table 1 7 provides a matrix for troubleshooting specific issues that might occur on your PowerEdge storage server Table 1 7 Troubleshooting Matrix Issue Possible Cause Resolution I just created a new Remote Desktop Log off Remote Desktop volume on my system cannot update to show When you reconnect to Remote but cannot see the a new volume during Desktop the volume should be volume on Windows the session in which it visible Explorer through was created Remote Desktop I have just enabled By default no user has The FTP permissions must be FTP serviceson my write privileges on the configured using the MMC To PowerEdge storage default FTP site access the MMC log into server but I am unable Remote Desktop Right click to upload files using My Appliance and select FTP even though I am Manage Double click internet the administrator Information Services and then right click FTP Sites Set the permissions in the FTP Sites Properties window Important Information 21 Table 1 7 Troubleshooting Matrix continued Issue Possible Cause Resolution I have deleted an FTP By default this folder Manually remo
Download Pdf Manuals
Related Search